Software Development Manager, Alexa Enterprise Products

Interested in impacting at scale and seeing your product used by consumers world-wide? Join Alexa Enterprise Products (AEP) to lead the development of Large Language Model (LLM) based solutions that transform how enterprises interact with Alexa. You'll build and lead a new team focused on creating ML experiences for enterprise applications.You'll architect solutions that define customer interactions with Alexa, owning the complete development lifecycle from design to deployment. This position offers the opportunity to solve unprecedented challenges while building enterprise-grade, highly available software solutions.Key job responsibilities• Define and execute the strategy for Alexa Enterprise product line• Recruit, mentor, and develop engineering talent• Collaborate across organizations to optimize Alexa experiences while meeting business objectives• Develop scalable software solutions supporting AEP business growth• Manage mission-critical services requiring 99.99% reliability and sub-100ms latencyA day in the lifeYou will lead the software development lifecycle for enterprise-scale solutions, from initial architecture through production deployment. Your responsibilities include feature prioritization, technical design, and quality assurance. Success in this role requires experience building teams that deliver scalable, global software systems while maintaining our dual commitment to customer satisfaction and engineering excellence.About the teamAlexa Enterprise Products Team provides enterprise-ready features, making it easy to deploy, integrate, and manage Alexa-enabled devices and experiences at scale for a variety of property types. We work on expanding Alexa's use case by creating features and core Alexa system functionality that allows Alexa to be use by enterprises (as opposed to personal homes). You will be driving development of code to deliver these pieces of functionality.We serve world-class customers such as Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, Japan Post, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: 'You have saved lives' and ‘helped our residents connect with their families.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon

Do you want to help design, deliver, and optimize the platform that impacts how millions of customers shop every day? Amazon's Buying Experience organization is looking for an innovative and passionate Software Development Manager to build high-quality experiences for our customers on Amazon’s shopping ecosystem.We own the Product Detail Page that is at the core of global e-commerce. Millions of customers view billions of our product pages every year. Our vision is to understand the needs of each customer and provide a tailored buying experience. As an manager on the team, you will lead a team of engineer and guide them to build software platforms and features that impact how millions of customers shop online, on a variety of devices. You will delight customers with new shopping experiences, and you will empower hundreds of other internal Amazon teams who build on our platform to deliver the benefits of their unique programs to customers.In this role you will be the leader of a team that is customer obsessed and deeply technical. You will gather requirements from a large number of customers and stakeholders, explore existing and emerging technologies inside and outside Amazon, map out opportunities and gaps between them and build a technical roadmap and deliver on it. You will own making technical decisions considering short and long-term impact of options. You will partner with and influence other senior leaders who own related technical deliverables to build a cohesive tools and services. You will hire, build and grow a team of technical leaders and engineers who deliver on these projects. You will own tracking project delivery, task management, setting and tracking success criteria and communication within the team and with senior leadership. You will guide your team to learn new skills, think big, invent and simplify – all with the goal of delivering long term maintainable services.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon Compensation Technology

Would you like to lead a team building one of the most complex employee systems in the world? The Amazon Compensation Technology team is seeking an innovative and highly motivated Software Development Manager to join our growing organization.We are building new software products and large-scale distributed systems to manage the compensation experience for Amazon's rapidly growing workforce. We are empowered to think big at Amazon, and the Compensation Technology team is doing just that. Where third-party products don't scale to meet our needs, we build our own solutions that provide the scalability and flexibility we require. We leverage the latest AWS technologies like Lambda, DynamoDB, SQS, SNS, Redshift, and S3 to build highly scalable solutions.Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivering large-scale solutions. You will guide your team through all aspects of the agile software development lifecycle, including design, architecture, development, documentation, testing, and operations. You will push your team to own solutions end-to-end, through full-stack software development.If you find redefining and building new platforms from the ground up exciting, enjoy working with new technologies to solve complex problems, and thrive in all stages of product development, we want to hear from you.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon Creators Program

The Creators organization at Amazon is looking for an experienced Software Development Manager to lead one of our core engineering teams, and help us re-imagine social shopping! We own the Associates and Influencer programs across Amazon and our mission is to become the Earth’s most desired destination for commerce creators across the world, and their content. We ensure a cohesive experience for all creators, expand their opportunities to earn through innovation, and launch experiences that reinforce their feeling of achievement.As a Software Development Manager, you will lead an engineering team that designs, develops, tests, and deploys new customer facing technology products with our largest manufacturing customers. We are looking for a highly motivated, top notch leader with both business and technical acumen. You will have the opportunity to build, scale and shape the direction of this business. This role requires deep technical expertise, excellent leadership skills, and strong business judgment. You will be responsible for services that can be deployed globally, delivering an exceptional customer experience, provide thought leadership in a fast-paced development environment, and partner with product management and senior leaders to ensure the success of this program, while solving broad industry challenges.If you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of Amazon's social shopping efforts, come join us!Key job responsibilitiesLead E2E architecture, design, implementation, support, and evaluation of technology-focused tools and services.Provide leadership and innovation in the design and implementation of services to enable new products and services.Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners.Act as point of contact for communications dealing with project deliverables, setting the expectation, managing priorities, technologies, human factors and management issues.Establish consistence project management processes, standards and guidelines in the execution of program wide security efforts. Engage enterprise wide teams as needed with focus on results.Effectively hires, develops and manages performanceA day in the lifeIn this role you will work closely with stakeholders, software engineers , product teams, business and marketing partners to deliver our most complex, high quality, scalable products deployed around the world.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon Customer Service

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO.We didn’t make Amazon a trillion-dollar company, our customers did and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service, relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE engineers solve complex problems and build scalable solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues.The Voice of Customer (VoC) team builds Amazon’s flagship suite of VoC products, connecting internal employees with their customer experience (CX) data and insights. We leverage sophisticated Machine Learning (ML) models and Generative Artificial Intelligence (GenAI) to transform billions of unique customer interactions into simple and actionable CX opportunities. Our applications provide intuitive search and visualization capabilities for users to deep dive these opportunities and report on the CX health of their business. Additionally, we build automate real-time systems to identify systemic defects, detect the root cause and route to accountable internal owners for resolution. In 2025, our team has an exciting roadmap to: - Centrally codify all customer-reported issues and automatically detect root-cause and ownership through ML.- Expand our capabilities within our tools to automate detection and investigation of customer defects. - Expand customer feedback coverage, including multi modal support and self-service on boarding.- Improve observability and measurement of the Amazon VoC mechanism (across our tools and federated dependencies).Key job responsibilitiesAs a Software Development Manager (SDM), you will: - Serve as a technical owner for VoC products and lead a team of software engineers to develop and maintain VoC applications. - Work with leadership, product partners and your team to curate your roadmap and steer technical decisions. - Influence engineering standards and manage your team to continuously improve the quality of our applications.- Drive technical decisions to establish a solid platform for customer experience optimization. This involves engineering solutions for global scalability, multi-language support, and seamless integration with Amazon's existing infrastructure.Your expertise will be crucial in pushing the technical boundaries of customer analytics, directly impacting Amazon's global operations, revenue and customer satisfaction metrics. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: * Medical, Dental, and Vision Coverage * Maternity and Parental Leave Options * Paid Time Off (PTO) * 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon Pay

Digital Payments off Amazon is a very large opportunity for us. Growing at 12% YoY, it is estimated that global ecommerce spend will exceed $15T in 2027. And digital wallet usage will constitute more than 50% of global ecommerce spend by 2025. Amazon Pay (APay) is our product in this space, and we feel we can provide compelling customer experience. There are unmet merchant and customer needs that we are best positioned to address – merchants need increased conversion, sales, and profits. Buyers want consistent access to payment methods they’d like to use, and better financing. We have, and are building, the primitives across Amazon Payments to address these needs better for our customers. For merchants our plan is to build a no-friction, competitively priced APay, which enables industry leading conversion lift with Alternate Payment Methods (APM) and Buy with Prime (BwP). For buyers we are building Amazon proprietary payment methods (Amazon Store Card, Amazon Gift Card), and industry leading installment rates. As a Software Development Manager for APay, you will play a pivotal role in shaping and enhancing our payment systems to deliver an unparalleled personalized and rewarding experience for our customers.Key job responsibilitiesYou will lead a team of highly motivated software development engineers in delivering high quality solutions for Amazon Pay partners. You will be responsible for hiring and developing your team and providing career growth opportunities to your team members. You will insist on the highest standards of operation and obsess about the customer experience of the services you own, balancing operational improvements with delivering new features for our partners. You will work closely with your product partners on defining and shaping the strategy of our Amazon Pay partner integration services.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 7+ years of working directly within engineering teams experience- 3+ years of engineering team management experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon Robotics

Do you want to have a worldwide impact in Robotics? The Vulcan Stow team (https://www.amazon.science/latest-news/how-amazon-robotics-researchers-are-solving-a-beautiful-problem) at Amazon Robotics builds high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans—at Amazon scale. We invent and scale AI systems for robotics in fulfillment. Our mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. We hire and develop subject matter experts in robotics with a focus on computer vision, deep learning, intelligent control, semi-supervised and unsupervised learning. We are seeking hands-on, Software Development Manager to own the initial deployment of a new robotic workcell into the fulfillment network. You will be deep in code and algorithms. A successful candidate has excellent technical depth, great communication skills, and a drive to achieve results in a collaborative team environment.You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables AI and robotics to significantly impact the lives of millions of consumers.Key job responsibilities* As a manager, you will be responsible for delivering and maintaining critical robotic capabilities in the fulfillment network.* You will prioritize being a great people manager: motivating, rewarding, and coaching your diverse team is the most important part of this role. You will recruit and retain top talent and excel in day-to-day people and performance management tasks.* You will keep your technical skills current to contribute to architecture and design discussions. * You will regularly take part in deep-dive troubleshooting exercises and drive technical post-mortem discussions to identify the root cause of complex issues.* Set a vision for your team and create product roadmaps. Help your team sort out technical and product requirements and priorities. Use project management skills to deliver product roadmap items and other cross-team projects.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon's Internal Build System - Build Compute Team

Are you passionate about both software development and making your fellow developer’s life easier? The Amazon Build Team owns the tools that allow developers across Amazon to build quickly and correctly. As we embrace a world of continuous delivery the number of package builds each day is well into the millions. At the same time we are adding developers in more locations around the globe so we need to be a global build system responsive in any region. The build team is at the heart of shaping what is possible with the collective set of Builder Tools (BT) that are used daily by virtually every engineer at Amazon.If you’re a creative thinker and you get excited by the idea of solving hard technical challenges to empower developers and ultimately help Amazon continue to build great software, fast, come join us!AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. AWS Platform is the glue that holds the AWS ecosystem together. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. Responsibilities include: - Managing one of the largest build fleet in the industry performing thousands of millions of package builds everyday. - Directly hiring, retaining and growing top engineering talent for your team. - Having a clear technical voice, working with and partnering with other teams to deliver a highly scalable and reliable service, meeting the needs of Amazon business and its engineers. - Continuously and reliably delivering high quality technical solutions to delight your customers. - Operating a critical service for Amazon - Creating annual plans for the Source team and contributing to the annual plans of the larger organization delivering products for Amazon engineers.Learn and Be Curious. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Inclusion and Diversity. Our team is diverse! We drive towards an inclusive culture and work environment. We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Latinos at Amazon, Indigenous at Amazon, Families at Amazon, Amazon Women and Engineering, LGBTQ+, Warriors at Amazon (Military), Amazon People With Disabilities, and more. Learn more about Amazon on our Day 1 Blog: https://blog.aboutamazon.com/About the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Experience partnering with product or program management teams- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Knowledge of mobile application development experience both iOS and Android. ...

Software Development Manager, ASK Developer Tools, ACT

We are seeking an exceptional leader to join our Alexa Skills Kit (ASK) Developer Tools team in a pivotal Software Development Manager role. In this position, you will lead a distinguished team of engineers who exemplify the highest standards of technical expertise, agile methodology, data-driven decision-making, and collaborative spirit. Your mission will be transformative: advancing and expanding the fundamental AI and Large Language Model (LLM) capabilities that serve as the backbone of next-generation Alexa experiences.At the heart of this role lies a mission-critical responsibility: managing the sophisticated base LLM prompt system that governs Alexa’s behavioral patterns and responses. You will be tasked with architecting and implementing a comprehensive prompt management ecosystem that not only maintains exceptional quality standards but also possesses the flexibility and robustness to scale alongside Alexa’s ambitious vision. This includes pioneering work in emerging multi-model and multi-modal experiences, pushing the boundaries of what’s possible in AI-driven interactions.Your influence will extend across the organization through deep collaboration with cross-functional teams. Working in concert with Product Managers, Applied Scientists, Language Engineers, and Software Engineers, you will orchestrate the design, development, testing, and deployment of innovative products and features. These initiatives will fundamentally enhance the development lifecycle of Alexa experiences, streamlining and improving the way developers interact with our platform. As the owner of core developer services, you will be responsible for maintaining and evolving the essential infrastructure that enables the creation of sophisticated LLM-centric applications.The ideal candidate for this position brings experience for building developer platforms, combined with passion to make a difference in LLM technology and SDK development. Your technical prowess should be matched by exceptional project management capabilities and excellent communication skills. Success in this role demands someone who thrives in fast-paced environments and demonstrates commitment to delivering results.Key job responsibilitiesEnd-to-end development lifecycle of products under ownershipManagement and execution against project plans and delivery commitmentsManagement of planning and day-to-day activities of the engineering team within an Agile/Scrum environmentManagement of departmental resources, staffing, mentoring, and enhancing and maintaining a best-in-class engineering teamWork closely with engineers to architect and develop technical designs and approaches that will stand the test of timeReport on status of development, quality, operations, and system performance to managementBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, AWS Billing, Tax and Compliance

Join us in building the next-generation Tax and Compliance platform for AWS! As one of AWS's foundational services, AWS Billing supports every AWS service and customer, processing billions of dollars in invoices every month. The AWS Tax and Compliance team manages end-to-end tax processes for all AWS services, ensuring regulatory compliance worldwide.We deliver seamless, globally compliant tax experiences that empower AWS to grow and expand without worrying about complex local tax regulations. If you are passionate about solving challenging problems at scale and driving innovation in a mission-critical domain, this role is for you.About Us:Our platform processes billions of dollars in invoices every month, significantly influencing customers’ financial processes. We provide an end-to-end solution for global tax compliance, covering data accuracy, exemptions, calculations, invoicing, and tax reporting. Our work enables AWS to expand into new regions, launch products swiftly, and scale without concerns over local tax and compliance complexities.About You:As an SDM on this team, you will own and deliver software projects and services with significant technical and business complexity. You will lead innovation to create scalable solutions that support a wide range of services, working cross-functionally with Product Engineering, Finance, Legal, and Tax Business teams.You are comfortable with high-level architectural design and technical deep-dives into complex systems. You will define product experiences, collaborate with stakeholders to design and build secure, scalable, and durable services, and deliver results in a fast-paced, startup-like environment.In addition, you have strong program management skills, excelling in cross-team collaboration, status communication, issue resolution, and project delivery. You thrive on ambiguity and have a proven track record of delivering impactful solutions.Key job responsibilities* Own AWS's next-generation invoice compliance platform, driving innovation and delivering elegant solutions to challenging problems.* Lead and grow a talented engineering team, focusing on development, testing, deployment, and operations for highly reliable services.* Shape the product experience through collaboration with Product Management, Customer Service, and Tax Planning, ensuring customer needs are met.* Drive cross-team leadership, working with other AWS teams to deliver platform features and support international expansion.* Define and oversee system architecture, ensuring operational excellence and high product quality.* Represent your business to AWS leadership, providing updates on progress, challenges, and successes.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, AWS Elemental MediaTailor

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you passionate about building and leading high-performing engineering teams in the dynamic world of video streaming and ad insertion technology? If so, we'd love to share an exciting opportunity with our team!AWS Elemental MediaTailor is seeking an experienced Software Development Manager to lead a team of engineers developing our industry-leading server-side ad insertion and reporting platform. As streaming continues to revolutionize how the world consumes content, you'll play a crucial role in shaping the future of video advertising technology. Key job responsibilitiesLead and mentor a team of 6-8 software engineers, fostering their growth and career developmentDrive technical excellence and operational excellence across the team while maintaining high standards for code quality and architectural decisionsPartner with product management to define technical strategy and roadmap for MediaTailorManage team resources, sprint planning, and delivery of complex technical projectsBuild and maintain strong relationships with key stakeholders across AWSDrive hiring and team growth while maintaining a healthy, inclusive team cultureEnsure operational excellence through metrics, monitoring, and continuous improvementBalance tactical execution with strategic long-term technical investmentsA day in the lifeYour day typically begins by reviewing operational metrics and any critical issues that may have occurred overnight across your team's services. In the morning, you might meet with product management to discuss upcoming feature priorities and review technical specifications for a new targeted advertising capability. Before lunch, you lead your team's standup, where you help unblock critical issues and ensure alignment on key deliverables. Early afternoon might find you in a technical design review, providing architectural guidance on a new microservice that will enhance MediaTailor's ad decisioning capabilities. You then transition to a 1:1 meeting with one of your engineers to discuss their career growth and provide feedback on their recent technical proposal. Later, you collaborate with other AWS teams to plan the integration of a new AWS service that will improve MediaTailor's scalability. Your day might include reviewing and providing feedback on hiring candidates, ensuring your team maintains a high bar while growing strategically. Throughout the day, you're balancing tactical needs – such as addressing customer escalations or reviewing operational metrics – with strategic initiatives like long-term architectural planning and team development. You end your day in a meeting with your peer SDMs, discussing cross-team initiatives and sharing best practices for scaling our services to meet growing customer demand.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, AWS Hardware Engineering Services

The AWS Nvidia Accelerator Hardware Team designs, develops, operates the Nvidia-based training platforms (e.g. P5, P5e, P5en), one of the largest training clusters in the world. Consequently, we own one of the fastest growing businesses fueling AWS's growth. We are looking for a senior leader to design, develop and operate our Nvidia-based training platforms. In this role, you will lead your team to deliver novel hardware designs from concept, through pilot production and eventually reaching operational stability. You will be responsible for planning ahead to avoid hardware defects, and driving any problems to zero. You will lead a team of skilled hardware engineers. system development engineers and technical program managers, to manage ODMs and work with internal stakeholders. In this role, you will define implementation strategy and report status frequently to senior leadership. Your work will directly enable Amazon's customer's ability to deliver AI related offerings and research.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, AWS Industry Products - Health Care and Life Sciences

Do you yearn to make a meaningful difference in people's lives? Our team is beginning development of a product that accelerates the approval of life-changing therapies and medical devices by modernizing clinical trials. Clinical trials are a crucial step to deliver new life-changing therapies and medical devices to patients, but today’s trials are encumbered with manual processes, incompatible systems, and lack of timely communication among stakeholders. Join our team and help create the new future as we create products to streamline and transform how clinical trials are conducted for our medical device and life science company customers.As a Software Development Manager, you’ll collaborate with customers and other AWS leaders to define and build a product to accelerate clinical trials. You will build and lead a team to deliver and refine our new product in the complex, ambiguous, and evolving clinical trials landscape. You’ll bring your proven history delivering cloud-based products and your obsession with delighting customers. You’ll be complimented in your role by a leadership team with broad experience delivering healthcare and life sciences products, with experience founding and leading startup companies, with track records of building new products that delight customers, and with experience building and leading high-performing and rapidly growing product teams. This role is your opportunity to collaborate with a strong leadership team and to build upon your unique experience and skills to create a new transformative product and modernize an industry ready for change.Key job responsibilitiesLead one or more engineering teams and collaborate with other teams and product leaders to deliver and operate a transformative new clinical trials product.Hire and develop team members to be leaders as the product teams grows and expands to deliver rich product capabilities in a multi-year roadmap of innovation.Create a culture of trust, mutual support, rapid delivery, and engineering excellence.About the teamThe AWS Industry Products (AIP) Healthcare and Life Science team collaborates with strategic customers to build transformative products that drive real-world impact at AWS scale. We are a team of innovators with a passion for tackling difficult problems. We aren’t interested in incremental improvements. We want to transform the healthcare and life sciences industries to reduce the barriers to access and make care delivery more efficient and effective. We operate in a start-up like environment, deliver via fast iterations, and partner with leading healthcare and life sciences organizations to improve the lives of patients and clinicians.ABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, AWS Networking Data Management Systems

A wave of innovation is bringing sweeping changes to networking technology. Artificial intelligence is challenging the limits of the network in its scaling and performance. AWS networking is the backbone of our whole cloud offering and we are at the forefront of technology and innovation to run the largest networks in the world. We push the boundaries of robustness, fault-tolerance and smart adaptive algorithms that can react intelligently to real-world events. This is your time to make history by building massive-scale distributed software systems. In AWS Networking, we develop software at every level of the stack from front-end user interfaces to low-level embedded software and everything in between.As a Software Development Manager on the Network Data Model Services(NDMS) team you will own the creation and delivery of an exciting roadmap, build a great team and culture and work closely with the hundreds of services that rely upon NDMS data. NDMS services provide customers with accurate and real-time sources of information about the state of AWS network entities(devices, hardware, topology, links and software). This data is needed to accurately monitor the vast AWS network, perform traffic engineering, apply machine learning models to predict capacity and hundreds of other business cases. We provide customers with APIs, data streams, rich UI portals and export processes, that provide them insights about the AWS network.This is a super visible role on key AWS services and a great opportunity to shine in the spotlight. The ideal candidate should be interested in being part of a nimble team that is passionate about innovating for AWS customers. A commitment to team work, a strong hustle and the desire to run towards challenges vs. away from them are key factors in being successful on NDMS. Come join us in AWS Networking and enjoy the satisfaction the comes from successfully building software to scale and provide insights about one of the world’s biggest networks.Join us in our mission as we revolutionize software development for networking at scale.Key job responsibilitiesBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Builder Tools

The Language Experience team in Builder Tools is the center of excellence for Amazon's use of programming languages, highly-leveraged shared software, and application build tools.Our tools are used in all aspects of the business, and their care and evolution are of critical importance to the effectiveness of Amazon. We're looking for a deeply technical leader interested in sustaining and evolving the shared software platform used by nearly every service within the company. Those with experience evolving broadly distributed and highly complex software libraries, such as large open source projects and mission critical foundational software stacks will be given an opportunity to have company wide impact.Key job responsibilities- Hiring, retaining, and growing talent within your team;- Reliably delivering high quality technical solutions that delight our customers;- Working on business strategy to define a compelling product roadmap;- Diving deep with customers to learn and help them shape their own success stories;- Clearly communicating risks and successes at the executive level as you define and execute on a vision for the product.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Core Shopping

As part of the Amazon Core Shopping organization, we own and develop most of the core shopping experiences on Alexa, Amazon.com, and the Amazon app. Our goal is to create innovative product discovery experiences and deliver exceptional pre- and post-purchase experiences for our customers.The Alexa Shopping group is seeking talented and experienced manager to evolve the current package tracking experience (e.g., "Alexa, where is my stuff") on Alexa devices. In this role you will build and lead a team of talented engineers. You will be responsible for scoping and delivering large projects end to end. You will bring the newer capabilities Alexa devices are exposing to Amazon's shopping world and pave the way to create unique experiences that weren't possible in the past. You will have the satisfaction of being able to look back and say you were a key contributor to something special from its earliest stages.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Delivery Tech (Prime Video)

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video leader , you will be responsible for collaborating with multiple CDN partners, and deliver technology solutions required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!We are looking for a talented Software Development Manager to lead the development and deployment of scalable, automated Global Video Delivery Solutions (CDN capacity management, video delivery services etc). We operate at Amazon scale where you will lead your team to design and deploy software that will benefit millions of customers globally. The ideal candidate is passionate about leading and building strong software engineering team. You are equally obsessed about delivering the best possible customer experiences. You lead the team in defining software architecture. You define and drive key performance and quality metrics for your team. You communicate effectively with engineers, partners, leaders and a broad set of stakeholders.Customers love Prime Video and we have a great opportunity to innovate on behalf of our customers. Your ability to make an impact will be directly related to how big your vision is for the team!Key job responsibilitiesWhat you'll do:• Define the long-term vision, strategy, and goals for your team• Hire , manage and grow a team of software engineers, including their projects, performance, and career growth• Clearly communicate project roadmaps with your team, management, and principal stakeholders• Collaborate with peers, Product managers and Principal Engineers to deliver highly impactful projects.• Drive continual architectural improvements to the efficiency and flexibility of the platform while keeping an extremely high bar on customer trust, performance, and availability.• Argue for the right outcomes with data, conviction, and diplomacyA day in the lifeWorking with the Product leader and your team leads to keep an eye on the implementation of strategic initiatives (CDN Capacity Management, Feature development, Re-engineering for scale etc)People management - 1:1s with your team to keep a pulse on group morale, sub-team challengesStrategic Meetings with Senior leadership (MBR, QBR, OP1, 3YP, Roadmap updates etc)Update leadership on relevant program statuses.Operations management – review production metrics and dashboards to keep an eye on global video delivery for PVAbout the teamPrime Video Delivery is the team responsible for orchestrating the best content delivery experience for Prime Video customers. Whether a request is for video-on-demand or a live event we strive to have sufficient capacity available for customers so they have the highest quality viewing experience with zero buffering.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Dynamo DB Routing

Amazon DynamoDB is a key-value and document database that delivers single-digit-millisecond performance at any scale. As a fast-growing service at the core of the AWS Cloud, our business and engineering decisions have widespread impact across AWS, Amazon, and beyond. Many of the world's fastest growing businesses depend on the scale and performance of DynamoDB to support their mission-critical workloads.We are looking for an experienced, operationally-minded engineering leader eager to own a critical high-throughput low-latency service that shapes customer experience with DynamoDB. In this role, you will own DynamoDB routing service and lead feature development and operational improvements to continue to deliver amazing single-digit millisecond performance.As a software development manager on the DynamoDB team, you will lead a team of talented engineers to build reliable, highly scalable distributed systems. This is the opportunity to pave the path for a new generation of cloud database services and grow as a technology leader.Key job responsibilities1. Lead and mentor a team of engineers responsible for operating DynamoDB's front-end API layer.2. Shape the roadmap that explains how you will be evolving the service to meet customer and technology needs.3. Drive the design and implementation of software initiatives, collaborating across teams and functions as necessary to achieve your goals.4. Analyze operational metrics and implement best practices and processes to minimize engineering churn and improve organizational productivity.5. Foster a culture of innovation, continuous learning, and operational excellence, influeincing within the team and beyond.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, EC2 Core Consoles

Are you passionate about creating exceptional user experiences that serve millions of customers? Do you thrive on leading teams to innovate and deliver best-in-class cloud management solutions? Amazon Web Services (AWS) is seeking a talented Software Development Manager (SDM) to join the EC2 Core Console Organization, to develop and manage some of the most critical and widely-used interfaces for AWS customers.As an SDM in the EC2 Core Console team, you will lead a group of skilled engineers working on both front-end and back-end development. You'll collaborate closely with Product Managers, UX designers, researchers, and data scientists to evolve and expand our console capabilities. Your role will be pivotal in shaping the future of how customers interact with and manage their EC2 and related resources.The EC2 Console is often the gateway through which customers explore and understand the broader AWS offering. It's crucial in helping users quickly ramp up in new domains, efficiently manage their workloads, and extract maximum value from the cloud. Your team will be at the forefront of simplifying complex cloud operations and enabling our customers to achieve more.Why it matters:The EC2 Core Console is at the heart of AWS customer interactions, serving millions of users. Your work will directly impact how businesses of all sizes harness the power of cloud computing. You'll be at the forefront of innovation, helping to simplify complex cloud operations and enable our customers to achieve more. By integrating new technologies like GenAI, you'll help shape the future of cloud management interfaces, making AWS services more accessible and impactful for our diverse customer base.Key job responsibilities* Lead and mentor a team of software engineers, fostering their growth and driving technical excellence* Collaborate with cross-functional teams to define and execute on the product roadmap* Drive data-informed decisions to continuously improve the console experience* Ensure the scalability, reliability, and performance of the EC2 Core Consoles* Champion best practices in software development, including code quality, testing, and operational excellence* Represent the team in interactions with senior leadership and key stakeholders* Balance short-term deliverables with long-term strategic goals* Innovate on behalf of customers by leveraging high value technologies, including Generative AI and other emerging tools* Continuously seek ways to simplify complex tasks and improve user productivity within the EC2 ConsolesAbout the teamAbout AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of engineering team management experience- 5+ years of engineering experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations ...

Software Development Manager, EC2 VPC

Come grow and lead a team building the next-generation software defined networks for AWS networking services.As a Software Development Manager in the EC2 Gateway Networking Organization, you will lead a team towards building the next generations of software defined networking infrastructure at scale. We deliver best-in-class scaled networking services based on custom HW and EC2 native instances to connect customer VPCs to the rest of the world. You will partner with internal customer facing services such as VPC, S3, Direct Connect, DDB, Outposts, SDO and more to deliver features, improve availability and cost, and make it all work at extraordinary scale. In this role, you will provide technical leadership, solve complex software problems, and make impactful trade-offs between short-term and long-term results. You’ll think in terms of architecture, not just code, and will help elevate our ability to build and operate high availability systems worldwide.With us, you will provide leadership and management for a development team to innovate and deliver core control plane software required to support EC2 Networking organization. This is a hands-on position that requires broad engineering competence and in-depth technical knowledge of control plane software development, DevOps roles, continuous integration, infrastructure tools and distributed systems, as well as demonstrated experience in planning, organizing, refactoring, and conducting software development projects in a dynamic environment.A successful candidate is comfortable in a leadership role and seeks to mentor and grow less experienced engineers on the team. You understand customer obsession and live and breathe operational excellence. You know when to partner with and influence other teams to deliver results. You will emphasize hiring and developing the best talent at AWS.Ready to make a durable mark on the computer industry? Come join us for this unique opportunity that blends leadership, technology, and accelerating customer growth!Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Key job responsibilitiesIn this role, you will manage one or two two-pizza teams. You will drive the technical direction, foster team culture, grow engineers, deliver exciting features and world class software defined control plane solutions to internal and external customers.A day in the lifeThere is no average day for an EC2 Gateway Networking SDM. This sounds cliché, but we are constantly growing, learning, and improving. An SDM in this org works with the team to set realistic delivery targets while insisting on the highest standards. They earn trust with the team, leadership, and our partners with clear, honest communication, delivering results, and embracing a bias for action. We are constantly learning, always curious, and not afraid to dive deep to fully understand problems in our very complex space. Our SDMs are our builders’ cheerleaders – unblocking, coaching, encouraging, and counseling as needed.About the teamThis team builds and runs Blackfoot, Razorbill, and Puffin data planes that implement the networking gateways into EC2. Daily interactions include working with other services teams to ensure interoperability, our internal customers to ensure we are meeting their needs and delivering on schedule, and other parts of EC2 VPC Networking, S3, DDB, Direct Connect, and SDO (to name a few). The teams mission is to provide highly available data planes at five 9s of availability that customers can rely upon to provide reliant, secure, and scalable systems to their own customers. BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...