Software Development Engineer, Amazon Connect

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynoteWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you if :- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.- You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.- You’d like to be directly responsible for solving real customer problems.- You are a passionate learner and are motivated to take on new challenges.- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.About the teamABOUT AWS:Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Connect (AWS)

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynote - https://www.youtube.com/watch?v=xZ3k7Fd6_eU&t=7516sWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. Key job responsibilitiesAs a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more. A day in the lifeThis team is a great fit for you if- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal. - You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions. - You’d like to be directly responsible for solving real customer problems.- You are a passionate learner and are motivated to take on new challenges.- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Connect (AWS)

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynote - https://www.youtube.com/watch?v=xZ3k7Fd6_eU&t=7516sWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. Key job responsibilitiesAs a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more. A day in the lifeThis team is a great fit for you if- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal. - You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions. - You’d like to be directly responsible for solving real customer problems.- You are a passionate learner and are motivated to take on new challenges.- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Customer Service

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEOWe didn’t make Amazon a trillion-dollar company, our customers did, and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service, relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE engineers solve complex problems and build scalable, cutting-edge solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues. One of those solutions in the Andon Cord, a mechanism to prevent customers from receiving defective products - which is where this role will focus.Key job responsibilitiesAs a Software Development Engineer on the Andon Cord (AC) Technology team, you will design, develop, and own scalable solutions that empower Amazon to deliver a defect-free experience for its customers.Your work will range from building intuitive tools for Customer Service Associates to escalate critical issues to developing complex integrations with Tier-1 Amazon systems and advanced science models to detect, triage, and resolve systemic defects.Through your contributions, you’ll tackle complex technical challenges, create innovative solutions with a direct impact on customer trust, and work on systems that are critical to Amazon’s operational excellence.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:- Medical, Dental, and Vision Coverage- Maternity and Parental Leave Options- Paid Time Off (PTO)- 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAndon Cord is a flagship Customer Service program that manifests our commitment to prevent customers from receiving defective products that degrade their Amazon experience. We use AC to detect repeat negative customer experiences and eliminate the underlying upstream defect(s). The AC team re-imagines the way we leverage customer interactions/feedback for defect identification to enable more reliable downstream defect resolutions that drives customer experience improvements throughout the consumer business. AC team empowers our front-line customer service associates to pull a product off the Amazon website if they think that there is a problem with any of the products sold, in addition to statistical and machine learning-based automated defect detections.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 3+ years of non-internship professional software development experience- 3+ years of programming with at least one software programming language experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of contributing to new and current systems architecture and design (architecture, design patterns, reliability and scaling) experience ...

Software Development Engineer, Amazon Customer Service

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO.We didn’t make Amazon a trillion-dollar company, our customers did and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service, relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE Software Development Engineers (SDEs) solve complex problems and build scalable solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues.The Voice of Customer (VoC) team builds Amazon’s flagship suite of VoC products, connecting internal employees with their customer experience (CX) data and insights. We leverage sophisticated Machine Learning (ML) models and Generative Artificial Intelligence (GenAI) to transform billions of unique customer interactions into simple and actionable CX opportunities. Our applications provide intuitive search and visualization capabilities for users to deep dive these opportunities and report on the CX health of their business. Additionally, we build automated real-time systems to identify systemic defects, detect the root cause, and route to accountable internal owners for resolution. In 2025, our team has an exciting roadmap to: - Centrally codify all customer-reported issues and automatically detect root-cause and ownership through ML.- Expand GenAI capabilities within our tools to automate detection and investigation of customer defects. - Expand customer feedback coverage, including multi modal support and self-service on boarding. - Improve observability and measurement of the Amazon VoC mechanism (across our tools and federated dependencies).Key job responsibilitiesAs an SDE you will: - Design, develop and maintain VoC back-end systems and full-stack applications. - Work with ML science, engineering and business partners to evolve VoC products and deliver innovative solutions to accelerate Amazon’s defect elimination efforts.- Develop scalable services for customer feedback analysis, including data ingestion, classification, and insight generation. - Leverage advanced Natural Language Processes (NLPs), ML, and Large Language Models (LLM) to transform raw customer data into actionable intelligence. Key focus areas include: - Distributed systems for high-volume data processing- Implementing robust APIs for cross-team data integration- Developing language-agnostic, self-service machine learning models- Optimizing system performance and cost-efficiency at scale. This involves engineering solutions for global scalability, multi-language support, and seamless integration with Amazon's existing infrastructure. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: * Medical, Dental, and Vision Coverage * Maternity and Parental Leave Options * Paid Time Off (PTO) * 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Bachelor's degree in computer science or equivalent ...

Software Development Engineer, Amazon Devices Demand Forecasting

Amazon makes and sells Echo, Kindle, Fire TV, Fire Tablet, Ring, Blink, Eero, among other devices. It is critical that Amazon makes the right amount of each device available for purchase.Amazon is looking for a customer obsessed software engineer to join the Amazon Devices Demand Forecasting team in Seattle, WA. Our work impacts Amazon’s device business by forecasting demand and managing supply for all Amazon Devices. We are a growing team that continuously improves our delivery of these forecasts to our customers. We are looking for an engineer who is a technical leader and ready for challenges, with an interest in ML and LLMs.Key job responsibilitiesWe will work together on defining and building features in multiple core services, and user applications. You will work with other engineers to drive systems architecture, write code, participate in reviews, and continuously improve our software development practices. We will make tough decisions, learn from our mistakes, and continuously improve by diving deep into data and metrics to identify opportunities. We will leverage Amazon’s Native AWS infrastructure to build systems and design algorithms that are able to handle large amounts of data. We will design systems that handle huge amounts of data. We solve hard, real world problems with industry best practices where they exist and our own best judgement to forecast demand so that we can guide decision makers on the greater Amazon Devices team.A day in the lifeYou are a curious engineer looking for a career where you'll be able to innovate fast, deliver, and influence. You love delivering high-quality software products and services at large scale. You have expertise solving problems using software systems, AWS tools, and working together as a team to constantly improve. About the teamWe will work on defining and building features in multiple core services, and user applications. You will work with other engineers to drive architecture, code, review, and improve our software development practices. We will make tough decisions, learn from mistakes, and continuously improve by diving deep into data and metrics. We will design algorithms that are able to handle large amounts of data. We solve hard, real world problems with industry best practices where they exist and our own best judgement to forecast demand so that we can guide decision makers on the greater Amazon Devices team.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Enterprise Engineering, Amazon Fleet Observer (AFO)

The Amazon Enterprise Engineering – Amazon Fleet Observer (AFO) team is searching for a full stack software development engineers with experience in building highly scalable distributed systems. We leverage AWS technologies to operate on a global scale and deliver low-latency, highly-available services to enterprise customers. The Amazon Enterprise Engineering organization is tackling new challenges: we are building products and solutions that can process millions of events per second in near real-time, improve security visibility, enforce compliance, and reduce operational cost via AWS-hosted services. We're looking for a developer who's self-driven, able to deal with ambiguity, passionate about giving customers the best possible experience, has strong CS fundamentals (i.e. data structures, algorithms, and problem solving), and is excited to innovating on highly scalable distributed systems problems in a fast moving, agile environment. To succeed in this role, you should be incredibly customer focused, have a strong command of one of the programming language, must enjoy collaborating with teams across the company and take pleasure from delighting customers with high-quality development of products and solutions for improving security, availability, and operational excellence of cross-platform services at global scale. You should be excited to build platform optimized agent applications that run on over million hosts,build on top of AWS services and comfortable learning new services and technologies such as Kinesis Data-Analytics (KDA), TimeStream, Grafana, DynamoDB, Lambda, API Gateway, Kinesis, CloudWatch, and .NET Core. Interested? Intrigued? We would love to hear from you.Key job responsibilitiesA Software Dev Engineer II (SDE II) on the AFO team develops subject matter expertise across Amazon products and deliver scalable solutions. They understand the solution they deliver need to work with unnoticeable resource usage on devices, provide reliable monitoring and extensible visualization. They will innovate on behalf of our customers to simplify security and operational monitoring of their services and infrastructure. They are expected to work independently to remove ambiguity on feature requirements from our customers using meaningful prototypes and design proposals. They are expected to collaborate with peer teams, partners from AWS Security, dependent teams, and customers to deliver high-quality software consistently. They are expected to be part of OnCall rotation and support end-users. In addition, they are expected to onboard the new and peer team members by educating them about the service architecture and an overview of the services we own.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Foundational Security Services

We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA | Herndon, VA, USAWhen was the last time you heard of a cyber-attack that took down a host of companies due to poor Authentication controls? Likely a few times in the last few months. At Amazon Web Services (AWS), our team is building out a renewed set of Foundational Access Management capabilities for all of Amazon’s digital and physical resources. We are a fun, collaborative team, and we focus on empowering everyone on the team to achieve their next goal.We are responsible for the protection of customer and corporate data, while being connected to all parts of Amazon's business and its massive worldwide service-oriented architecture. Whether you're passionate about building highly scalable and reliable systems in the cloud or a software developer who likes to solve interesting and complex business problems, AWS Security is the place for you.We are looking for a Software Development Engineer to design and build a large scale next generation Authentication Management System. There is ample opportunity to innovate and deliver high impact outcomes. You will collaborate with the leadership team to drive key engineering and business decisions that will influence the Amazon developer experience. You will contribute to all parts of the software development and deployment lifecycle across the entire Amazon development community, including design, implementation, documentation, deployment, and operations across multiple products.Successful candidates for this position will have strong software engineering fundamentals such as object-oriented design, algorithms, data structures, and a good grasp of advanced systems concepts and design. They must possess strong verbal and written communication skills, be self-driven and deliver high results. They need to really enjoy working closely with their peers within a group of very talented engineers and builders.This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault-tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Fuse

Would you like to be part of a team that is solving new business challenges through innovative technology? The Team: The Fuse tech team is an innovative and high-energy team that is working on Amazon Fuse, a wholesale subscription service that enables 3rd party enterprises with billing and distribution capabilities. Fuse has created a one stop integration point for service teams (e.g. Prime, Music, Video, more) to be able to offer their subscription services through the top global partners who collectively offer subscriber billing services to more than 4B consumers. While we use existing Amazon systems when possible, you’ll be working on challenging problems that need innovative solutions. As a key member of our team, you will have the opportunity to work directly with partner teams (Prime, Music, Prime Video, Subscriptions, etc.), owning major deliverables across all aspects of development: scoping, design, implementation, and testing. Successful candidates can multi-task, quickly adapt to new development environments, learn new systems, create reliable/maintainable code, and find creative and scalable solutions to difficult problems. The ideal candidate is excited about technology and passionate about learning and should view every customer interaction as an opportunity to create an exceptional customer experience. Everyone on the team needs to be entrepreneurial, excited to work in a “green field”. The right candidate will wear many hats and work in a highly collaborative environment that is more startup than big company. You will work on cutting edge technology not legacy.Key job responsibilitiesThe Role: As a Software Development Engineer, you will work with a team of talented engineers to build low-latency solutions for frontend, middle tier and backend as well as identify and evaluate new technology options for the challenges we are trying to solve. You will work with a variety of core languages, microservices, and technologies including Java, Dynamo DB, Lambda, SQS, SNS and many other AWS services. We are looking for a smart engineer who can effectively deal with ambiguity and work independently to clarify requirements, build prototypes and deliver results quickly. Come join a team in which builders build software and delight customers! You will learn, have fun, and make a positive impact on millions of people.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Global Store

Are you interested in building next generation services that will re-define international trade at Amazon? Do you want to improve how shoppers around the world discover and purchase global merchandise? Amazon Exports and Expansion is building new services responsible for enhancing the international shopping experience. Global Store (GS) and Core Exports (CE), together, enable cross-border (XB) shopping for Amazon customers worldwide. CE serves cross-border customers in 200+ destinations and shopping on 11 Exports-enabled stores by providing access to 177M+ products at competitive prices, with a localized shopping experience, and a reliable and accurate delivery experience. GS complements the local flywheel in 14 countries across 59 source-destination pairs (arcs), creating an integrated experience, enabling customers to shop Amazon’s international selection on their local Amazon or 3P website. GS abstracts XB fulfillment processes to make it seamless for customers to shop for Amazon’s international selection while rendering a fully localized experience with access to competitive pricing in local currency, cross border DEX, C-returns, exclusive deals and promotions, local payment methods and local customer service.DESCRIPTION:AEE Selection Tech team is seeking an experienced Software Development Engineer interested in disrupting the way products are made available to customer, sold, and distributed on a global scale. The right candidate will have hands-on involvement in building new tools, services, and distribution structures across Amazon’s growing footprint. The products and capabilities enabled by this role will deliver unprecedented selection and prices across Amazon’s 100MM+ customers, while innovating beyond established cross border norms. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets.
At Amazon, we are working to be the most customer-centric company on earth and enable products that meet our customers needs and demands while providing a safe experience throughout. To reach there, we need exceptionally talented, bright, dynamic, and dedicated individuals. Are you excited to help Amazon grow product selection across the globe?
Mentorship & Career Growth:
Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
Key job responsibilities1. Define, design, and implement multi-tier distributed software applications.
2. Understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
3. Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles.
4. Must be able to independently design code and test major features, as well as work jointly with other team members to deliver complex changes.
5. Must be able to effectively collaborate in a fast paced environment with multiple teams in a large organization (software development, QA, Project/Release Management, Build and Release, etc.,).
6. Provide on-call production support for applications.A day in the lifeAs a Software Development Engineer on the team, you will take ownership over the software design, documentation, development, engineering approach, delivery, and support of systems built natively in AWS. In this role you will collaborate with leaders, work backward from customers, identify problems, propose innovative solutions, relentlessly raise standards, and have a huge impact by disrupting the way products are bought, sold, and distributed on Amazon on a global scale. The right candidate will have hands-on involvement in building new tools, services, and distribution structures across Amazon’s growing footprint. The products and capabilities enabled by this role will deliver unprecedented selection for our global customers while complying with Global Trade and Product Compliance requirements. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Linux

Come build the future of Linux at Amazon with the Amazon Linux Team!If you are an experienced software developer who is passionate about building the platform to support the world’s premier cloud computing environment, then this is the job for you.*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.The Amazon Linux team is responsible for the design and maintenance of all of Amazon's core compute platforms, with a special focus on EC2, the Elastic Compute Cloud that is the basis for much of Amazon Web Services (AWS). We're also responsible for tools associated with the performance characterization, qualification, build and deployment of our Linux platforms.Software Development Engineers work with technical leaders to refine technical direction, and then follow through with detailed analysis, designs, and superior code. They are equally comfortable leading small, focused project teams as well as making major direct contributions to the project. They deliver features with minimal direct oversight.The baseline individual for this role will be entirely comfortable with the Linux operating system and understand how to develop in languages such as C, C++, Python, and Ruby in a Linux environment. Experience with Linux package management, version control systems, automated build processes, and software unit testing are a must. An understanding of and experience in contributing to open source projects is a plus. Specific in depth knowledge of the use, design, and development of Linux operating system internals is required for this role.This team creates the very core of the cloud, and is directly responsible for radically changing and improving the way that people use computers - come help us make history!10017Key job responsibilitiesThe Amazon Linux team is responsible for the design and maintenance of all of Amazon's core compute platforms, with a special focus on EC2, the Elastic Compute Cloud that is the basis for much of Amazon Web Services (AWS). We're also responsible for tools associated with the performance characterization, qualification, build and deployment of our Linux platforms.A day in the life**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the team**Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Managed Streaming for Kafka (MSK)

Come build the future of data streaming with the Amazon Managed Streaming for Kafka (MSK) team!We are seeking builders for our Amazon MSK service, a fully managed service that makes it easy for customers to build and run applications that use Apache Kafka to process streaming data. We are looking for engineers who are enthusiastic about data streaming, and are as passionate about contributing to open source as they are about solving real customers' business needs, at AWS scale.As a member of the Amazon MSK team, you will be making contributions to the entire stack - the APIs and the workflows that make up the MSK service, the core Kafka platform, and stand-alone tools that make it easier for Kafka community to operate Kafka better. Upstream compatibility is a core tenet of MSK. Your code changes to the Kafka platform will be released back to open source. As a member of an AWS service that builds on top of a popular open source technology, this is a unique opportunity to work on a team that straddles both worlds – open source and Amazon-internal software. You will design and build new features, make performance improvements, identify and investigate new technologies, prototype solutions, build scalable services, and test and review changes, to deliver an exceptional customer experience.The ideal candidate has experience designing large-scale systems supporting millions of transactions per second, enjoys solving complex software problems, and possesses analytical, design and problem-solving skills. Ideally you have an in-depth understanding of streaming data technologies like Amazon Kinesis or Apache Kafka, and experience with open-source data processing frameworks like Apache Spark, Apache Flink, or Apache Storm. Your responsibilities will include collaborating with other engineers to build a large scale AWS service, and work with senior leaders to define your team's roadmap, including identifying design and code changes needed in the underlying open source platforms.Learn more about Amazon MSK: - AWS re:Invent 2018: Amazon Managed Streaming for Kafka (Amazon MSK) Launch* AWS re:Invent 2020: How Goldman Sachs uses an Amazon MSK backbone for Transaction Banking Platform* AWS re:Invent 2020: How New Relic is migrating its Apache Kafka cluster to Amazon MSK* AWS re:Invent 2021: How Coinbase uses Amazon MSK as an event store for applications* MSK Tiered Storage: Optimize cost and improve Kafka scalability* AWS re:Invent 2023: How Rivian builds real-time analytics from electric vehiclesBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Personalization (Percolate)

Description:Take Earth's most customer-centric company. Mix in hundreds of millions of shoppers spending tens of billions of dollars annually, an exciting opportunity to build next-generation shopping experiences, Amazon’s tremendous computational resources, and our extensive e-Commerce experience. What do you get? The most exciting position in the industry.About our team:Our team enables innovation on behalf of our customers by making it easy to get the right content in front of the right customers at the right time. We build services that utilize a deep understanding of the customer, context, and content, to decide what to show on every page on Amazon. Our primary backend service returns dynamic content generated at runtime that is ranked by machine learning models. This unique architecture enables hundreds of teams across Amazon to launch new personalization experiments and have massive impact on millions of customers worldwide.About our organization:Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as “Customers who bought this item also bought”, “Frequently bought together”, and "Keep shopping for ...". Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow.About the teamAbout the teamOur team enables innovation on behalf of our customers by making it easy to get the right content in front of the right customers at the right time. We build services that utilize a deep understanding of the customer, context, and content, to decide what to show on every page on Amazon. Our primary backend service returns dynamic content generated at runtime that is ranked by machine learning models. This unique architecture enables hundreds of teams across Amazon to launch new personalization experiments and have massive impact on millions of customers worldwide.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Prime

Amazon Prime has over 200 million paid members in 21+ countries around the world enjoy the many benefits of Prime, including the best of shopping and entertainment from Amazon. In the U.S. that includes unlimited access to award-winning movies and TV episodes with Prime Video; unlimited access to Prime Music, Prime Reading, Amazon Photos, Twitch Prime; early access to select Lightning Deals, one free pre-released book a month with Amazon First Reads, and more. Prime members can also get deep discounts on select popular products at Whole Foods Market plus an additional 10 percent off hundreds of sale items. Prime was built on the foundation of unlimited fast, free shipping and members receive Prime FREE One-Day Shipping and Prime FREE Same-Day Delivery in more than 8,000 cities and towns, two-hour delivery with Prime Now in more than 30 major cities and unlimited Free Two-Day Shipping on more than 100 million items.VISION OF PRIME ACQUISITION TECHNOLOGY“We have 150MM Prime members WW and the goal is to make it “irresponsible” for someone to choose not to join Prime membership program”-Jeff Bezos, Q1, 2020The Vision of Prime Acquisition Technology is to own and build tech frameworks that makes it easy to plug and play Prime upsell ads everywhere making them personalized and contextual enabling customers to make a responsible decision to join Prime. This technology is aimed to be generic to surface contextual and relevant Prime upsells that highlights the right differentiator making it a “no-brainer” decision to join Prime. This upsell Ad Technology can target any customer segment and can onboard any program across Amazon driving consistency and relevancy across on-Amazon, off-Amazon and 3P locations.We are Day 1 as we innovate and drive our upsell ads that are vended by evolving legacy software stack . Our next 150MM customers will be acquired by making our upsells smarter which requires building personalized adaptive experiences, gamification workflows, automating recurring usecases and building Machine learning models ground up and self service tools that drive global parity and innovation at the edge fundamentally changing the way we acquire customers.YOUR CHANCE TO BE PART OF PRIME!If you want to work on one of Amazon.com's most impactful program and are passionate about writing code that impacts millions of people every day, then the Amazon Prime Team wants to hear from you.The Prime team seeks talented engineers who take great pride in both the technical and business contribution of their work. You will be given the chance to have a significant impact on our systems, our business and most importantly, our customers. As a member of the Prime team, you will work closely with the business team to design and implement new features, you will use a variety of core languages and technologies including Java, and Linux to name a few, design and build highly scalable services in order to bring the Prime experience to a large variety of Amazon business.WHAT WE DO:We create products and distributed systems that serve Prime member at scale (over 200 million members) across the world. We build and own set of distributed services, systems (cohesive services working together) and Prime members experiences. These systems, services, and experiences uses AWS technology, Machine learning, Data analysis and some exciting engineering that goes behind the scene. In some cases, we help other non-prime teams to use our software (w/ software as service).YOU AT PRIMEIn Prime, you will have the opportunity to work with several teams across Amazon, working through interesting business cases coupled with solving for technical challenges, all at massive scale with hundreds of thousands of transactions per second. You will get to work on cutting edge technologies both in established systems as well as in a relatively greenfield space and get to define the product architecture and vision, especially around how to build new and extensible product experiences at scale for Prime members worldwide. You will get to experiment with various models and integrations and make a data focused decision on what works best for our customers. You will also get to work on integrating machine learning in these scenarios and will lead the effort to get to a no-human-touch model for customer optimized messaging. You will enhance message-targeting efficiency through implementation of multivariate testing, semantic analysis, data mining, and machine learning. You will design flexible, responsive architectures that allow self-service simplicity for our partner teams.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Prime, Prime Offers Tech

Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?Are you ready to work on services that creates the most impactful membership in the world that already have over 200 million paid members in 20 countries around the world?If you want to accept the challenge of joining Prime team and are passionate about writing code that impacts millions of people every day, then the Amazon Prime Team wants to hear from you.Key job responsibilities* Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.* Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.*Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.*Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.*Design and code the right solutions starting with broadly defined problems.*Work in an agile environment to deliver high-quality software. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Private Brands, Private Brands Discovery

Are you interested in being part of a high impact and growing business? Are you passionate about creating best-in-class software using AWS and Machine Learning?Key job responsibilitiesAt Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to help us deliver great customer experiences. We are looking for a dynamic, customer-obsessed and innovative software engineer to join our Amazon Private Brands team. Our Private Brands offer customers great quality, at great prices and we are looking for software engineers to build new systems that will help customers discover our Private Brands products.This is a team with a fast paced, highly collaborative start up like environment inside Amazon. To be successful you need to be flexible, entrepreneurial, and resilient. You are a true owner. You are passionate about the business and drive relentlessly to optimize and improve our deliverable, and allowing the business to move at a fast pace. You collaborate with product managers, technical program managers, and partner teams. You are comfortable with ambiguity and willing to develop quick proof of concepts, iterate and improve. You create extensible design and easy to maintain solutions with the long-term vision in mind.A day in the lifeAs a software engineer you will be working with business partners, software development engineers and QA to design, implement, test, launch, document, and maintain complex software applications, tools, and systems. You will learn a variety of cutting-edge technologies and develop well-rounded skills on technology, leadership, and effective project management. Not only do we deliver high-impact customer facing features, we also focus on learning, sharing, innovating and having fun at work.About the teamThe team offers highly motivated engineers diverse challenges building world-class, highly available service technologies, comprehending big-data, and delivering ML-based solutions.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Q in Connect (QiC)

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you inspired to work with a team that launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services . Our team, Amazon Connect Q in Connect (QiC), provides customer service agents with responses and actions to address customer questions in real-time, enabling faster issue resolution and improved customer satisfaction. We apply these same AI technologies to deliver exceptional self-service. Our focus is to deliver great customer experiences across all interactions from phones, chat, email, and application.We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented managers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you if:You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.You’d like to be directly responsible for solving real customer problems.You are a passionate learner and are motivated to take on new challenges.You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Key job responsibilities* Develop live-learning AI systems using Amazon Bedrock foundational models* Maintain a high operational bar (5 9s) for customer experiences* Engage with product managers on roadmap planning, delivery priorities* Project manage regular software deliverables that regularly add customer value* Meet with customers to understand their business needs and innovate on how to solve them.* Collaborate with AWS services to refine roadmap to meet customer needs About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon S3 Tables

Amazon Web Services' Cloud Storage, AWS S3, is one of the largest distributed storage systems in the world. Managing trillions of objects in storage, retrieving them in sub-x ms, building software that deploys to tens of thousands of hosts, building applications serving billions of transactions per second, achieving 99.999999999% (you didn’t read that wrong, that’s 11 nines!) durability. These are just a few of the numbers that give you a sense of the scale of the exciting problems you will find every day working in Simple Storage Service (S3). Amazon S3 powers businesses across the globe that make the lives of consumers better daily. Whether its electronic content delivered to your home, technology that betters your remote working experience, allows you to plan travel to exotic places or simply get stuff delivered to your home. As a Software Development Engineer in S3, you get to deliver these capabilities and delight our customers through teams of talented engineers and leaders.With trillions of objects to manage, keeping track of what is in S3 is hard. S3 Index develops software responsible for durability and availability of key-value metadata. We tackle some of the hardest computer science problems. We build systems that can handle wildly varying access patterns and unprecedented load by our customers. Managing this growth auto-magically, without the need for customers to provision capacity, is what puts the "Simple" in Simple Storage Service (S3).S3 Index is looking for a passionate software engineer to build the next generation of S3 Index systems.In AWS, if you build it, you own it. S3 is a highly available 7x24 worldwide service requiring dedicated support from our engineering teams. We pride ourselves on a high level of ownership in the work we do. This means we hold a high bar for test automation, verification processes, design and code reviews to ensure that our systems meet the exacting standards our customers demand. We maintain a regular on-call rotation across our teams with engineers and managers all taking part to resolve the inevitable issues that arise. We work hard to minimize getting paged in the middle of the night as we recognize that a well-rested employee is a productive employee. We have a diverse team and drive towards an inclusive culture and work environment. Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Our team members can connect in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network (BEN), Amazon Women in Engineering (AWE) and Glamazon (our LGBTQ+ community).Upon joining S3, every employee is paired with a peer buddy who will help you to quickly come up to speed in understanding the technology we’re building, the tools we use and the business problems we’re trying to solve. We hire exceptional people and we recognize the importance of coaching others. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, and job level. On our internal “Broadcast” video streaming website, you’ll find countless presentations by some of the brightest minds in computing discussing solutions to many of the exciting problems we’re solving in AWS today with new live-streaming videos added every week.Creating a reliable, scalable, and flexible web service requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly not only about building good software but about making that software achieve its goals in operational reality. Come join us and help solve a challenging set of problems in a space packed full of opportunities.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About the teamAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's Degree in Computer Science or equivalent ...

Software Development Engineer, Amazon S3 Tables

Amazon Web Services' Cloud Storage, AWS S3, is one of the largest distributed storage systems in the world. Managing trillions of objects in storage, retrieving them in sub-x ms, building software that deploys to tens of thousands of hosts, building applications serving billions of transactions per second, achieving 99.999999999% (you didn’t read that wrong, that’s 11 nines!) durability. These are just a few of the numbers that give you a sense of the scale of the exciting problems you will find every day working in Simple Storage Service (S3). Amazon S3 powers businesses across the globe that make the lives of consumers better daily. Whether it’s electronic content delivered to your home, technology that betters your remote working experience, allows you to plan travel to exotic places or simply get stuff delivered to your home. As a Software Development Engineer in S3, you get to deliver these capabilities and delight our customers through teams of talented engineers and leaders.Our engineers in S3 constantly innovate to meet growing demands of customers and set trends in the industry. With Amazon S3 Tables, our engineers delivered the first cloud object store with built-in Apache Iceberg support and streamline storing tabular data at scale. S3 Tables deliver up to 3x faster query performance and up to 10x higher transactions per second compared to self-managed Iceberg tables stored in general purpose S3 buckets, making them specifically optimized for analytics workloads. With S3 Tables support for the Apache Iceberg standard, your tabular data can be easily queried with popular AWS and third-party query engines including Amazon Athena, Redshift, EMR, and Apache Spark. Customers will use S3 Tables to store tabular data such as daily purchase transactions, streaming sensor data, or ad impressions as an Iceberg table in S3, and optimize performance and cost as their data evolves using automatic table maintenance. We are looking for a passionate software engineer to build the next generation of innovations in S3 Tables.In AWS, if you build it, you own it. S3 is a highly available 7x24 worldwide service requiring dedicated support from our engineering teams. We pride ourselves on a high level of ownership in the work we do. This means we hold a high bar for test automation, verification processes, design and code reviews to ensure that our systems meet the exacting standards our customers demand. We maintain a regular on-call rotation across our teams with engineers and managers all taking part to resolve the inevitable issues that arise. We work hard to minimize getting paged in the middle of the night as we recognize that a well-rested employee is a productive employee. We have a diverse team and drive towards an inclusive culture and work environment. Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Our team members can connect in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network (BEN), Amazon Women in Engineering (AWE) and Glamazon (our LGBTQ+ community).Upon joining S3, every employee is paired with a peer buddy who will help you to quickly come up to speed in understanding the technology we’re building, the tools we use and the business problems we’re trying to solve. We hire exceptional people and we recognize the importance of coaching others. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, and job level. On our internal “Broadcast” video streaming website, you’ll find countless presentations by some of the brightest minds in computing discussing solutions to many of the exciting problems we’re solving in AWS today with new live-streaming videos added every week.Creating a reliable, scalable, and flexible web service requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly not only about building good software but about making that software achieve its goals in operational reality. Come join us and help solve a challenging set of problems in a space packed full of opportunities.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's Degree in Computer Science or equivalent ...

Software Development Engineer, Amazon Software Builder Experience (ASBX)

The Builder Tools organization within Amazon Web Services (AWS) at Amazon is looking for a talented Software Development Engineer to join the Amazon Security Automated Patching team. Builder Tools owns and builds every aspect of our products from the UI and external APIs down to the back end services and databases. These teams specifically own the software and systems that help Amazon’s massive developer community turn revolutionary ideas into code running on production servers.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 10025About the teamASBX Builder Tools develops products that enable Amazon’s builder population to efficiently develop robust, high-quality software and then safely, securely, and reliably deploy it to customers worldwide. The Amazon Security Automated Patching (ASAP) team automates undifferentiated work for Host OS Updates via Quilt, Bones Rolling Terminate (BRT), Apollo Container Image Updates, and AMI build. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...