Seattle

Join the People Engagement Experience (PEX) team and help make Amazon Earth's best employer. We are a group of forward-thinking UX designers, researchers, writers and design technologists who are revolutionizing the user experience for Amazonians across the globe. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We’re customer-obsessed, driving impact across the company by delivering on user and business needs. We support Amazon's mission by making it easier to acquire, train, and retain employees.In this role, you will improve employee product experiences at a global scale. You will collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT) and Amazon Worldwide Operations organizations. As a designer, you will help identify a design vision to raise the UX bar for this domain.You're an innovative self-starter in driving operational excellence. You have proven the ability to succeed in a highly ambiguous, fast-paced environment, the skills to work collaboratively, and the commitment to take ownership when needed.Key job responsibilities- Assume ownership for the end-to-end experiences and features across desktop, mobile and more. - Lead the discovery, strategy, concept design, and launch phases of a project.- Champion user-centered design culture. - Model behavior that exemplifies Amazon Leadership Principles and raises the design bar for the organization.- Take the complex and make it simple, despite technical complexities.- Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.A day in the lifeYou will work with product and engineering stakeholders closely on a day-to-day basis and collaborate with other UX designers in the same team to connect individual features to form a holistic experience. You will share design work regularly for design team peer review, stakeholder review, and leadership.About the teamWe are a multidisciplinary team creating truly meaningful products and experiences that empower and connect millions of Amazon employees. Our team consists of designers, researchers, and writers, and is very diverse in terms of educational background, gender, race, skills, and location. BASIC QUALIFICATIONS- 7+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar ...

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite shows, teams, and products by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. And we're just getting started.The Prime Video UX team is seeking a customer-obsessed Senior UX Designer to join our Growth Design team. This role will be responsible for defining, articulating, and championing the future vision for how our customers pay for the best local content in their country. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.This role is for a hands-on leader who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.Key job responsibilities- Analyze customer problems and design delightful solutions with measurable impact.- Work closely with product teams to develop use cases and high-level requirements.- Quickly, yet thoroughly, create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.- Develop and maintain detailed user-interface and interaction specifications.- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video Growth Design will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Prime video and across Amazon, using your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.About the teamYou’ll join a fun, growing team of UX practitioners who help each other develop and thrive. You will have a mentor and a manager that cares about you, your career, and your skills development and be expected to do the same for your team. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio ...

As part of Amazon's Devices and Services Design Group (DDG), the Futures Design team is responsible for exploring and defining big, ambitious opportunities that could shape the future of consumer products and services. We operate with runway to invent and design category-defining experiences.Working closely with business and technology partners, we use research, design, and prototyping to guide early product development, bring clarity to engineering goals, and develop a user-centric point of view. This is where you come in.As a Senior Design Technologist, you'll be a key part of our agile Futures Design team. Leveraging your deep technical expertise and experience in world-class consumer software, you'll help unlock challenging scenarios and enhance our ability to deliver design at scale - across a range of innovative, multimodal devices. Your role will be all about proving, advancing, and evolving cutting-edge UX concepts through prototyping and hands-on product work. You'll work quickly, choosing the right technology for each task, to bring design ideas (interactions, visuals, sound, motion) to life. Your work will be instrumental in demonstrating and evaluating these concepts, serving as a crucial reference for our engineering partners.Equipped with a maker's mindset, you'll be asked to creatively overcome platform limitations, tinker with ideas, and think outside the box in code. You will be collaborating closely with designers, product managers, and other experts, you'll deliver quickly, iteratively, and with a keen eye for detail.Are you a passionate tinkerer who loves consumer electronics? A digital craftsperson excited to transform concepts into working code? Ready to make an impact on millions of customers? If so, we want to hear from you.Key job responsibilitiesBuild high-quality, functional prototypes that convey, prove, and advance the vision of future productsCollaborate with design leadership and key stakeholders throughout the product lifecycleWork alongside designers, PMs, engineers, and other experts to drive concepts from idea to implementationAdvance design thinking by leveraging your platform expertise and supporting your teamContinuously evaluate and document new standards or patterns that emerge from your workThrive in a fast-paced, iterative environment with minimal documentation and technical supportA day in the lifeAs a Senior Design Technologist working on the next generations of device user experiences, no two days are the same. You might start by reviewing a prototype showcasing a cutting-edge Alexa interaction, then dive into creative coding to enhance it with machine learning. After discussing technical feasibility with engineers, you shift to polishing visuals and motion for an executive review. Throughout, you problem-solve, push boundaries, and collaborate cross-functionally to invent the future of consumer electronics. It's a fast-paced, innovative environment where your deep technical skills and maker mindset are crucial to delivering transformative experiences for millions of customers.About the teamOur team of design technologists brings a diverse range of expertise to the table. We work collaboratively across multiple product lines, including Echo Show, Fire Tablet, Fire TV, and future Alexa-powered devices. By staying at the forefront of emerging technologies, we are constantly exploring new ways to push the boundaries of what's possible. Whether it's integrating the latest machine learning capabilities or innovating on novel interaction models, our team thrives on the challenge of turning ambitious concepts into functional prototypes. We work with engineering to enable the best customer experiences, iterating on our designs based on user feedback and testing.BASIC QUALIFICATIONS- 6+ years of front-end technologist, engineer, or UX prototyper experience- Have coding samples in front end programming languages- Have an available online portfolio- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners ...

The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance program. This role is critical in ensuring that our products and services meet the highest standards of quality and user experience before reaching our customers.As Senior UX Program Manager, you will oversee the day-to-day operations of our CX-quality review process, optimizing workflows for intake, scheduling, and feedback communication. You'll work closely with a team of cross-functional senior leaders and stakeholders from across Kindle and Amazon’s Books business. A key aspect of your role will be continuously improving program processes, identifying opportunities for automation, and implementing tools to enhance efficiency and scalability. You'll be responsible for data analysis and reporting, overseeing the collection of program metrics and preparing regular performance reports for leadership. Additionally, you'll collaborate closely with Product Management, Design, and Engineering teams to integrate quality assurance processes into the product development lifecycle, ensuring that our commitment to exceptional user experience is reflected at every stage of development. By doing this you will enable dozens of feature teams working to rapidly deliver experiences that improve the lives of millions and millions of readers.As a Senior UX Program Manager, you will be trusted to operate with a high degree of independence and ownership, including in areas where the program strategy has not yet been defined. Informing your judgement is deep knowledge and practical experience in product, software, and service design from concept creation to validation to development and release. Additionally, you have successfully created and managed a wide range of design-related processes, resources, and programs that have delivered measurable results.You invent, evolve, improve, and simplify in a manner that scales across multiple teams, feature types, and development methodologies. You are flexible and comfortable with ambiguity, and adapt your approach to meet the needs of a broad set of partners. At the same time, you are adept at driving for clarity and alignment across partners and stakeholders.Key job responsibilities- Manage and optimize daily operations of the customer experience review process.- Coordinate and support a team of cross-functional quality reviewers, ensuring consistent engagement and high-quality contributions.- Continuously improve program processes, implementing tools and automation to enhance efficiency and scalability.- Analyze program data and prepare regular performance reports for leadership and stakeholders.- Collaborate with product, design, and engineering teams to integrate quality mechanisms into the product development lifecycle.- Develop and maintain best practices, standard operating procedures, and training materials for the program.- Drive data-informed decision-making to improve both product quality and program effectiveness.- Engage with leadership to align program goals with broader organizational objectives and demonstrate impact.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 60+ person global Design Studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS- Bachelor’s degree or equivalent industry experience.- 6+ years of successful experience as a Producer, UX Program Manager, Research Program Manager, or similar role in a user experience or design team.- 6+ years of experience leading large projects through the full product development life cycle in a large, cross-functional team. ...

Our mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person UX Studio provides the user research, UX design, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world.We are seeking an intuitive Senior UX Research Manager to lead the Reading Experience side of our UXR team. This role will continue to help mature research into a core competency of our organization, putting user insights at the heart of the product development process. The ideal candidate will have a passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work.Key job responsibilities• Deeply understand the nature of our reading businesses and customers.• To reinforce UX Research and the voice of readers as central and essential in our product process.• Actively engage with decision makers at all levels of the organization to take aligned action on research findings• Inspire partner teams (design, product, engineering) and help them internalize opportunities to delight customers and differentiate our offerings.• Help set the long-term vision for the future of the UXR team as the discipline continues to mature, document the impact of strategic user research and communicate it broadly to inspire peers and stakeholders.• Increase the availability, scope, and quality of insights available to Books product teams. - Aid in developing goals and targets that help the team progress towards major strategic objectives as quickly as possible.• Mentor and develop the team, create opportunities for growth and advancement.• Scale & evolve the team and continue to hire world-class talent.• Collaborate closely with the other senior managers to set the culture and be responsible for team happiness, career progression, training and mentorship, hiring, and general team cohesion.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person global design and research studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS• 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.• 7+ years of formal management experience.• Extensive background in research with a portfolio demonstrating command of methods and tools in exploratory and evaluative capacities, as well as direct work with users and data.• Strategic, business-building approach to research with a proven capacity for translating quantitative and qualitative data into bottom-line impact.• Effective communication skills and storytelling, the ability to sell your ideas and advocate for resources and investment• Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.• Advanced degree (MS/PhD) in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related field. ...

The US Consumables Vendor Management team manages the relationships with top vendors in the Grocery, Health and Personal Care, Pets, and Baby space for the US. We work with our external and internal stakeholders to add value to our customers and grow a sustainable business in our respective industries. Consumables continues to be the growth engine for Amazon Retail. Join a team where collaboration and customer obsession are highly valued.This role requires an effective leader and communicator, with strong business acumen, acute analytical skills, and the demonstrated ability to use creative thinking and innovation to solve complex problems. We are looking for an individual that enjoys fast-paced, data-driven environments and will be a passionate customer and category advocate within Amazon. The successful candidate is a self-starter with a passion for retail and has superb business judgment with a track record of successful negotiations.Key job responsibilities• Defines the vision and business strategy for the category including North Star metric(s) and KPIs for measuring results• Manages category P&L and develops plans that drive revenue and margin improvements for the business • Develops vendor relationships inclusive of terms negotiations and growth focused initiatives• Drives broad adoption and provide an unparalleled customer experience• Devise clear frameworks for making day-to-day decisions• Lead execution of projects including building project plans• Drive commitments from internal teams including Marketing, Engineering, and Category Management• Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for subcategories. A day in the lifeAs a Senior Vendor Manager, you will have accountability for the business results for your product subcategories. During a typical day you would find yourself negotiating contracts and working on a Joint Business Plan with a vendor, working with another vendor and stakeholder teams on expanding product selection and finalizing promotional plans for an upcoming event, diving deep into metrics for your category to prepare for weekly business reviews, working with cross functional teams on developing and implementing a new product feature. Among many other initiatives you would be developing and growing vendor relationships, driving sales and margin improvements, and creating best-in-class customer experiences.About the teamAmazon Consumables is Amazon’s business group dedicated to creating shopping experiences that are helping change the way customers think about the things they purchase most frequently, including groceries, health and wellness, and products for both pets and babies. We drive business growth and innovation related to the online sale of everything from dog food to diapers to razors to raisins. Our teams ensure vast product selection and create trusted, convenient shopping experiences.We take our inspiration from the early days of Amazon. Back in 1995, Amazon recognized the opportunity to change the retail book industry. Today, we seek to have a similarly profound impact on consumables. From designing our own line of delicious snacks to opening up supply-chain insights with the transparency of Amazon Elements to making it easy for customers to find the products they need, we are developing products and customer experiences that have the potential to significantly change how people shop.Our business and technical teams are made up of smart, entrepreneurial builders who get excited about delivering work that has a direct and measurable impact on customers shopping on Amazon.com. We are consistently challenged by the scale and pace of Amazon, as well as the opportunity to learn from each other as we drive our business forward – building programs and technologies that enhance the lives of our customers.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management- Experience negotiating with internal and external stakeholders ...

Amazon is looking for an entrepreneurial Senior Vendor Manager who will own the P&L and relationships with some of the largest vendors in Business, Electronics, Automotive & Technology. The Senior Vendor Managers will utilize a wide range of skills and work across major functional areas such as inventory management, marketing, merchandising, pricing, operations, and finance to drive the performance of vendor partners and will also act as the vertical lead for a category within Business, Electronics, Automotive & Technology.As a Senior Vendor Manager, you will be accountable for business results across the vendors and categories you manage. Your direct responsibility will be to manage performance of the product portfolio including developing vendor relationships, negotiating terms and contracts, expanding product selection, setting prices, setting inventory forecasts, developing marketing programs, driving sales and margin improvements, and creating a best-in-class customer experiences. The successful candidate will be able to take their broad skill-set and experience across multiple facets of retail to drive a successful business. They will be able to deliver results at both a strategic and tactical level across all aspects of the business, innovate and overcome hurdles, and achieve profitable long-term growth. They will also have strong verbal and written communication skills and work effectively with stakeholders across all levels of the organization. Key job responsibilities• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets by executing annual and ongoing vendor negotiations.• Have a thorough understanding of the industry, business trends, events, and continually monitor both industry and competitor developments.• Maximize Amazon’s business and financial profitability through selection optimization and expansion opportunities.• Have an understanding of customer needs and use that knowledge to advocate for, and drive delivery of, improvements that provide Amazon customers with an unparalleled shopping experience.• Build vendor/brand relationships - be the primary point of contact for vendor selection on-boarding, escalations, and negotiations.• Coordinate across cross-functional teams and communicate with internal and external stakeholders, all while meeting tight deadlines.• Have a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business. This includes owning forecasting, analyzing, understanding, and reporting on the business.About the teamThese roles are the largest and most impactful businesses within Retail at Amazon. We are a fast-paced and exciting, with a high-performing team that seeks to build strong customer-focused businesses. We promote a collaborative, solutions-oriented and inclusive culture. We prioritize the growth and development of our team members and strive to work hard, have fun, and make history.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Amazon is seeking a senior-level leader to join its Global Outsourcing (GO) team within the Amzon Customer Service (CS) organization. As a Senior Vendor Manager for the Americas, you will be responsible for delivering excellent customer experiences by managing outsourced partner relationships and driving operational excellence and compliance. You will work with external partners and implement new programs while collaborating with internal Amazon teams to positively impact the customer experience. This is a high-impact, high-visibility position that requires strong leadership skills to manage complex global operations, ability to multitask, make data-driven decisions, and anticipate needs in a fast-paced, high-stakes environment. You have strong commercial judgement and ability to build relationships, drive improvement, and influence without authority. You will act as an Amazon culture ambassador, be flexible to take on additional responsibilities, and help ensure effective relationships across Amazon teams and partners.This role will require significant international travel (up to 30%).Key job responsibilities- Define future sourcing solutions aligned to business strategy, considering labor models, locations, cost models, risk, and market trends- Define vendor and site strategy, business requirements, conduct location assessments, request for proposal (RFP), pricing/contract negotiations, and contract administration- Negotiate and deliver favorable commercial outcomes, identify opportunities to create additional value- Ensure vendors consistently deliver operational excellence, excellent customer experience, flexible capacity, and compliance- Ensure compliance with standards (security, legal, financial, code of conduct) and develop robust business continuity plans- Build and manage strong, trusted relationships with vendors and stakeholders across the organization- Effectively manage and deliver all aspects of customer service operations with a high level of customer obsession- Share operational and quality best practices across the Amazon customer service network- Lead and develop a team of industry specialists, encouraging participation, ownership, action, customer/employee satisfaction, and financial management- Demonstrate outstanding ownership and willingness to roll up your sleeves to get things done, acting with the highest ethical and professional standardsBASIC QUALIFICATIONS- 10+ years of relevant experience in customer service required, working with Business Process Outsourcing (BPO) industry across multiple geographies - Bachelor's degree- Experience owning project strategy and end to end implementation- Experience working cross functionally with tech and non-tech teams- Experience communicating results to senior leadership- Ability to think both strategically and tactically with strong attention to detail- Expert skills in document writing (MS word) and calculation tools (MS Excel) ...

Amazon Canada is seeking an experienced business leader to join our Hardlines category team as a Senior Vendor Manager. In this role, you'll be responsible for managing the P&L and setting the strategic direction for a large, diverse business within the Hardlines category. You'll work with strategic vendors to drive business growth, analyze data to identify key brands, build long-term relationships, resolve operational and business issues, and lead negotiations on Amazon's behalf. The ideal candidate has a track record of driving significant top and bottom line results, builds strong relationships, and thrives in a fast-paced environment while managing multiple responsibilities.As Senior Vendor Manager, you must possess strong analytical acumen and be comfortable drawing data-driven conclusions. We're looking for someone with deep curiosity about how things work and a passion for creating a world-class shopping experience for our customers. You should stay current on industry and competitive trends, executing both tactical and strategic initiatives to drive selection, sales, and margin growth while improving customer experience.The successful candidate will demonstrate strong business judgment, a history of successful negotiations, and the ability to manage a full P&L, including planning, forecasting, and driving online business growth. You'll need excellent project management and organizational skills to handle various vendors and strategic programs within the category. As an effective leader and communicator, you'll work with Amazon.ca partners, vendors, and internal teams such as inventory management, site merchandising, marketing, finance, operations, and software development to deliver innovation and enhance customer experience. Your leadership presence and communication skills should enable you to represent Amazon at all executive levels of vendor organizations.Key job responsibilities• Define a customer-centric vision and business strategy for the category, establishing clear North Star metric(s) and KPIs to measure customer impact and business results.• Manage the category P&L with a long-term perspective, developing data-driven plans to sustainably improve revenue and margins while balancing short-term and long-term trade-offs.• Cultivate strategic vendor relationships through transparent negotiations and collaborative growth initiatives.• Continuously innovate to enhance the customer experience, driving broad adoption by simplifying processes and removing friction points.• Develop and implement clear, analytical frameworks for day-to-day decision-making, seeking diverse perspectives to challenge assumptions and improve outcomes.• Lead project execution with a bias for action, creating detailed project plans and holding teams accountable for high-quality, timely deliverables.• Drive cross-functional commitments from Marketing, Engineering, and Category Management teams, fostering open dialogue and aligning on shared goals.• Conduct thorough analysis of key inputs and their downstream effects on pricing, selection, and convenience across subcategories, using data to inform strategic decisions and identify areas for improvement.A day in the lifeAs a Senior Vendor Manager, your typical day involves:• Cultivating vendor relationships to drive long-term business growth• Negotiating contracts and developing Joint Business Plans with vendors• Analyzing category metrics to prepare for weekly business reviews• Collaborating with vendors and internal teams to expand product selection• Finalizing promotional plans for upcoming events• Working with cross-functional teams to develop and implement new product features• Identifying and executing strategies to improve sales and margins• Creating and refining customer experiences to maintain best-in-class standardsThis role requires you to balance strategic initiatives with day-to-day operations, always keeping the customer and business results at the forefront of your decisions.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using data to influence business decisions- Experience driving internal cross-team collaboration- Experience with business analysis and P&L management- Experience negotiating with internal and external stakeholders ...

Amazon Grocery is seeking an exceptionally motivated, financially adept, skilled negotiator and passionate business leader to help us develop the future of Coffee on Amazon. Our mission is to enable our customers to easily discover and purchase their Grocery needs on Amazon, quickly and efficiently, while lowering overall cost-to-serve. The Sr Vendor Manager is responsible for managing inputs, customer experience, topline performance, and ultimately the overall growth and profitability strategy for their category. He/she facilitates all interactions with the vendor base, including: identifying and on-boarding impactful brands and selection, negotiating contracts and terms, managing promotional activities, and improving operational efficiency (e.g., inbound logistics, instock, payments). We expect this person to be a passionate customer advocate within Amazon and have a long-term, cross-functional mindset and a deep understanding of the P&L.Key job responsibilitiesDefine and execute the category vision and business strategy, including the establishment of North Star metrics and KPIs. Develop a comprehensive understanding of the industry by analyzing macro trends, competitor strategies, and market dynamics.Perform detailed financial analyses to identify growth opportunities and consistently achieve or surpass revenue and profitability targets.Cultivate and manage strategic vendor partnerships while leading negotiations across all business elements to drive results.Expand selection, innovate shopping experiences, enhance product availability, and optimize pricing to deliver an exceptional overall customer experience.Lead cross-functional initiatives and teams to drive alignment and achieve business goals.Streamline and innovate processes to improve efficiency and make the team better.A day in the lifeTo deliver results, this person will own strategic vendor relationships, expand product selection, negotiate vendor terms, partner with marketing and advertising to drive traffic and work with operations and instock to guarantee product availability and reduce cost-to-serve.About the teamUS Core Grocery is a part of the dynamic US Consumables Organization and one of Amazon's three flagship businesses serving Grocery customers, alongside Amazon Fresh and Whole Foods Market. As a key driver of growth and customer obsession, US Core Grocery shapes the future of how millions of customers shop for everyday essentials, delivering unparalleled convenience, selection, and value.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience negotiating with internal and external stakeholders- Experience with business analysis and P&L management- Experience using data to influence business decisions- Experience driving internal cross-team collaboration ...

The US Consumables Vendor Management team manages the relationships with top vendors in the Grocery, Health and Personal Care, Pets, and Baby space for the US. We work with our external and internal stakeholders to add value to our customers and grow a sustainable business in our respective industries. Consumables continues to be the growth engine for Amazon Retail. Join a team where collaboration and customer obsession are highly valued.This role requires an effective leader and communicator, with strong business acumen, acute analytical skills, and the demonstrated ability to use creative thinking and innovation to solve complex problems. We are looking for an individual that enjoys fast-paced, data-driven environments and will be a passionate customer and category advocate within Amazon. The successful candidate is a self-starter with a passion for retail and has superb business judgment with a track record of successful negotiations.Key job responsibilities• Defines the vision and business strategy for the category including North Star metric(s) and KPIs for measuring results• Manages category P&L and develops plans that drive revenue and margin improvements for the business • Develops vendor relationships inclusive of terms negotiations and growth focused initiatives• Drives broad adoption and provide an unparalleled customer experience• Devise clear frameworks for making day-to-day decisions• Lead execution of projects including building project plans• Drive commitments from internal teams including Marketing, Engineering, and Category Management• Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for subcategories. A day in the lifeAs a Senior Vendor Manager, you will have accountability for the business results for your product subcategories. During a typical day you would find yourself negotiating contracts and working on a Joint Business Plan with a vendor, working with another vendor and stakeholder teams on expanding product selection and finalizing promotional plans for an upcoming event, diving deep into metrics for your category to prepare for weekly business reviews, working with cross functional teams on developing and implementing a new product feature. Among many other initiatives you would be developing and growing vendor relationships, driving sales and margin improvements, and creating best-in-class customer experiences.About the teamAmazon Consumables is Amazon’s business group dedicated to creating shopping experiences that are helping change the way customers think about the things they purchase most frequently, including groceries, health and wellness, and products for both pets and babies. We drive business growth and innovation related to the online sale of everything from dog food to diapers to razors to raisins. Our teams ensure vast product selection and create trusted, convenient shopping experiences.We take our inspiration from the early days of Amazon. Back in 1995, Amazon recognized the opportunity to change the retail book industry. Today, we seek to have a similarly profound impact on consumables. From designing our own line of delicious snacks to opening up supply-chain insights with the transparency of Amazon Elements to making it easy for customers to find the products they need, we are developing products and customer experiences that have the potential to significantly change how people shop.Our business and technical teams are made up of smart, entrepreneurial builders who get excited about delivering work that has a direct and measurable impact on customers shopping on Amazon.com. We are consistently challenged by the scale and pace of Amazon, as well as the opportunity to learn from each other as we drive our business forward – building programs and technologies that enhance the lives of our customers.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management- Experience negotiating with internal and external stakeholders ...

Amazon is looking for an entrepreneurial Senior Vendor Manager who will own the P&L and relationships with some of the largest vendors in Shoes. The Senior Vendor Managers will utilize a wide range of skills and work across major functional areas such as inventory management, marketing, merchandising, pricing, operations, and finance to drive the performance of vendor partners and will also act as the vertical lead for a category within Shoes.As a Senior Vendor Manager, you will be accountable for business results across the vendors and categories you manage. Your direct responsibility will be to manage performance of the product portfolio including developing vendor relationships, negotiating terms and contracts, expanding product selection, setting prices, setting inventory forecasts, developing marketing programs, driving sales and margin improvements, and creating a best-in-class customer experiences. The successful candidate will be able to take their broad skill-set and experience across multiple facets of retail to drive a successful business. They will be able to deliver results at both a strategic and tactical level across all aspects of the business, innovate and overcome hurdles, and achieve profitable long-term growth. They will also have strong verbal and written communication skills and work effectively with stakeholders across all levels of the organization. Key job responsibilities• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets by executing annual and ongoing vendor negotiations.• Have a thorough understanding of the industry, business trends, events, and continually monitor both industry and competitor developments.• Maximize Amazon’s business and financial profitability through selection optimization and expansion opportunities.• Have an understanding of customer needs and use that knowledge to advocate for, and drive delivery of, improvements that provide Amazon customers with an unparalleled shopping experience.• Build vendor/brand relationships - be the primary point of contact for vendor selection on-boarding, escalations, and negotiations.• Coordinate across cross-functional teams and communicate with internal and external stakeholders, all while meeting tight deadlines.• Have a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business. This includes owning forecasting, analyzing, understanding, and reporting on the business.About the teamThese roles are the largest and most impactful businesses within Retail at Amazon. We are a fast-paced and exciting, with a high-performing team that seeks to build strong customer-focused businesses. We promote a collaborative, solutions-oriented and inclusive culture. We prioritize the growth and development of our team members and strive to work hard, have fun, and make history.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Amazon is looking for a customer focused, team-oriented, and analytical leader to join the Toys & Entertainment team.The Senior Vendor Manager, Toys & Entertainment will be responsible for the total P&L of a Toys & Entertainment segment, setting the strategy for driving growth, creating strong partnerships with selling partners, adding and inspiring new selection, managing category profitability, optimizing business inputs and outputs, and delivering our vision for our customer experience. This includes identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, working with suppliers to build comprehensive joint business plans and developing collaborative marketing and promotions, and driving sales and margin improvements. The right candidate stays on top of market segment and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Sr Vendor Manager must be an effective leader and communicator internally and externally, spanning selling partners, supply chain, marketing, PR, Finance, operations and tech teams.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are musts. The Senior Vendor Manager is an effective leader and communicator and a seasoned problem-solver.This position provides leadership within the Toys & Entertainment category - driving systems, process, and customer experience improvements that will benefit all categories within the team and across Amazon Stores.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Amazon is looking for a customer focused, team-oriented, and analytical leader to join the Toys & Entertainment team.The Senior Vendor Manager, Toys & Entertainment will be responsible for the total P&L of a Toys & Entertainment segment, setting the strategy for driving growth, creating strong partnerships with selling partners, adding and inspiring new selection, managing category profitability, optimizing business inputs and outputs, and delivering our vision for our customer experience. This includes identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, working with suppliers to build comprehensive joint business plans and developing collaborative marketing and promotions, and driving sales and margin improvements. The right candidate stays on top of market segment and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Sr Vendor Manager must be an effective leader and communicator internally and externally, spanning selling partners, supply chain, marketing, PR, Finance, operations and tech teams.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are musts. The Senior Vendor Manager is an effective leader and communicator and a seasoned problem-solver.This position provides leadership within the Toys & Entertainment category - driving systems, process, and customer experience improvements that will benefit all categories within the team and across Amazon Stores.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help some of our largest customers build, fine tune, and deploy Generative AI models using Amazon SageMaker, and help customers leverage these models to power large-scale end applications. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services.At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review.You must have deep technical experience working with technologies related to large language models (LLM) including LLM architectures, distributed training and inference, model evaluation, and fine-tuning techniques.Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. You will get the opportunity to work directly with senior GenAI engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation.Travel up to 50% may be possible.Key job responsibilitiesYou will help develop the industry’s best cloud-based solutions to grow the GenAI business. Working closely with our engineering teams, you will help enable new capabilities for our customers to develop and deploy GenAI workloads on AWS. You will facilitate the enablement of AWS technical community, solution architects and, sales with specific customer centric value proposition and demos about end-to-end GenAI on AWS cloud.You will possess a technical and business background that enables you to drive an engagement and interact at the highest levels with startups, Enterprises, and AWS partners. You will have the technical depth and business experience to easily articulate the potential and challenges of GenAI models and applications to engineering teams and C-Level executives.You will drive the development of the GTM plan for building and scaling GenAI on AWS, interact with customers directly to understand their business problems, and help them with defining and implementing scalable GenAI solutions to solve them (often via proof-of-concepts). You will also work closely with account teams, research scientists, and product teams to drive model implementations and new solutions.You should be passionate about helping companies/partners understand best practices for operating on AWS. An ideal candidate will be adept at interacting, communicating and partnering with other teams within AWS such as product teams, solutions architecture, sales, marketing, business development, and professional services, as well as representing your team to executive management. You will have a natural appetite to learn, optimize and build new technologies and techniques. You will also look for patterns and trends that can be broadly applied across an industry segment or a set of customers that can help accelerate innovation.This is an opportunity to be at the forefront of technological transformations, as a key technical leader. Additionally, you will work with the AWS GenAI product teams to shape product vision and prioritize features for AI/ML Frameworks and applications. A keen sense of ownership, drive, and being scrappy is a must.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience in specific technology domain areas like software development, cloud computing, systems engineering, infrastructure, security, networking, data and analytics- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

Are you ready to shape the future of voice technology and revolutionize how people interact with their devices? The Alexa team is seeking a Snr. Product Marketing Manager (PMM) to drive user growth and engagement for one of the world's most beloved and innovative AI assistants. We're looking for a dynamic leader who can leverage strategic marketing, cross-functional collaboration, and data-driven optimization to propel Alexa's adoption and usage.In this role, you'll bring compelling value propositions to life and design impactful campaigns that drive user growth across Amazon's owned channels including email, web, and devices. You'll lead experimentation and A/B testing efforts to continually refine our marketing effectiveness, while collaborating closely with cross-functional teams to amplify our reach and impact. Join us in making Alexa an indispensable part of customers' lives.Key job responsibilities- Develop and execute marketing strategies to drive customer acquisition and growth using Amazon's owned channels (app, email, website, devices, etc.)- Lead customer segmentation and targeting efforts, unlocking new growth opportunities- Design and oversee A/B testing and experimentation to continually refine our marketing effectiveness- Collaborate across teams to influence product development and expand Alexa's reach- Deliver insightful performance analytics to key stakeholders, driving data-informed decision making- Manage complex trade-offs and establish efficient processes for campaign delivery at scale- Track and report on engagement metrics, action plans, and performance- Work closely with GTM and Advertising teams to ensure integrated campaign effectivenessA day in the lifeYour average day will be dynamic and you'll collaborate with Product, Business Intelligence, Data Science, and peer marketing functions to create content, develop marketing programs, run experiments, and share insights. We seamlessly transition from strategic planning to creative ideation to detailed execution, balancing multiple priorities in a fast-paced environment. We work together and pick each other up when workloads shift, balancing our time and juggling multiple priorities. We enjoy supporting a fast-paced and highly cross-functional organization.About the teamThis role sits within the Alexa Marketing team, a dynamic group that includes advertising, media, lifecycle, and channel marketers. We are a diverse and collaborative team united by our mission to make Alexa an indispensable part of customers' lives. BASIC QUALIFICATIONS- Bachelor's degree in marketing, communications, business, or equivalent- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience with customer segmentation, profiling, and targeting- Experience with A/B Testing or Multi-Variate Testing or both ...

Amazon is seeking an experienced Social Analytics Manager to join the communications org’s social media team and help unlock insights that drive strategic business decisions. Working cross-functionally with internal and external stakeholders, this role will balance effective program management with day-to-day ownership of social data to drive insights and actions. The successful candidate will lead the global social analytics and research work to help refine the key audiences we communicate with, assess and continuously audit our social media presence globally, support the creation of programs to best reach and engage key audiences, and measure success in our mission to strengthen Amazon’s reputation. You are a builder who is at your best when distilling complex strategies into distinct and clear milestones. You are a natural analyst, detail oriented, and possess expertise in social media analysis with a passion for delivering actionable insights to key stakeholders. The ideal candidate knows and loves working with business intelligence and social analytics tools (e.g., Excel, Tableau, Sprinklr, Brandwatch), and can partner with business leaders to deep-dive into data to solve complex business problems. The ideal candidate also understands social media and can combine good judgment with data to help guide content/channel strategy. You are analytical, organized, curious, and work backwards from the business problem. Cross-team coordination, project management, and strong writing skills are essential. This role reports into the Head of Social Communications.Key job responsibilities- Own and evolve global measurement framework for social media performance across 30+ social accounts in nine countries across North America, Europe, and APAC. Ensure measurement and reporting consistency among the team. - Translate key business questions related to audience, content, or channel into research and analysis, defining the sets of data required for each project, often from scratch but also leveraging existing research from partner teams.- Manage the team’s goal setting and tracking program, and present results to senior leaders. - Counsel social media managers on how to tell a story with data, which metrics to prioritize, and how to draw insights from data. - Lead social listening efforts to better understand our audiences and key communications topics, e.g., generative AI, sustainability. - Work cross-functionally with other analytics, reporting, and research teams to develop and share best practices and learnings, define and refine benchmarks, and develop best-in-class insights.- Manage the team’s data agency, and liaise with the organization’s in-house operations and technology function. - Be resourceful and creative to overcome obstacles and turn challenges into opportunities.BASIC QUALIFICATIONS- 5+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience with all platform features and APIs within Instagram, Facebook, X, LinkedIn, TikTok, and other social channels, and social media tools (i.e., Sprinklr, Brandwatch) ...

Do you want to shape the future of virtualized (SDN) networking in one of the world’s biggest public clouds?The EC2 Instance Networking VPC team develops the foundational data plane primitives that powers the Virtual Private Cloud (VPC) for EC2 instances which allows customers to leverage VPC on a wide range of workloads from general purpose to specialized machine learning and latency sensitive applications. We are growing fast, and we are looking for an experience Software Engineer to drive our vision of making EC2 VPC the most trusted, secure, and reliable networking environment on the planet. You will join a team that develops core underlying network virtualization primitives that powers AWS products such as Transit Gateways, Network Load Balancers, and Outpost connectivity. In partnership with EC2 Product Management, Principal and Senior SDEs you will be responsible for building and operating high-performance embedded systems written in Rust/C/C++ to process packets at scale. The role offers opportunities to impact all of our customers, including internal ones like AWS EC2, S3, and DynamoDB, as well as external customers running on EC2, as we frequently deploy new capabilities and updates. With access to Principal and Senior Principal leaders across AWS, there is significant potential for professional growth to help shape the future of cloud computing infrastructure.Key job responsibilities- Design, develop, implement, test, document and deliver large-scale, multi-tiered, distributed software applications, tools, systems and services using object-oriented programming, distributed or embedded programming, and related technologies.- Scope, design, and deliver software features and improvements to major portions of the team's software, including refactoring and deprecation work.- Mentor other engineers on the team, training them on the software's construction, operation, and how it fits into the bigger picture. Perform reviews of design and code of other engineers.- Effectively make priority tradeoffs between new feature development and operational work, resolving disagreements through constructive dialogue.- Identify and execute on opportunities to improve the team's software quality, customer experience, and maintainability, balancing customer and team requirements.- Stay up with the latest technical knowledge in the field, and always be on the lookout for new technologies and opportunities.About the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Do you want to shape the future of virtualized (SDN) networking in one of the world’s biggest public clouds?The EC2 Instance Networking VPC team develops the foundational data plane primitives that powers the Virtual Private Cloud (VPC) for EC2 instances which allows customers to leverage VPC on a wide range of workloads from general purpose to specialized machine learning and latency sensitive applications. We are growing fast, and we are looking for an experience Software Engineer to drive our vision of making EC2 VPC the most trusted, secure, and reliable networking environment on the planet. You will join a team that develops core underlying network virtualization primitives that powers AWS products such as Transit Gateways, Network Load Balancers, and Outpost connectivity. In partnership with EC2 Product Management, Principal and Senior SDEs you will be responsible for building and operating high-performance embedded systems written in Rust/C/C++ to process packets at scale. Our engineers work in everything from low-level kernel code in C, to user space applications in Java and Scala, and automation in Ruby/Python/etc. The role offers opportunities to impact all of our customers, including internal ones like AWS EC2, S3, and DynamoDB, as well as external customers running on EC2, as we frequently deploy new capabilities and updates. With access to Principal and Senior Principal leaders across AWS, there is significant potential for professional growth to help shape the future of cloud computing infrastructure.Key job responsibilities- Design, develop, implement, test, document and deliver large-scale, multi-tiered, distributed software applications, tools, systems and services using object-oriented programming, distributed or embedded programming, and related technologies.- Scope, design, and deliver software features and improvements to major portions of the team's software, including refactoring and deprecation work.- Mentor other engineers on the team, training them on the software's construction, operation, and how it fits into the bigger picture. Perform reviews of design and code of other engineers.- Effectively make priority tradeoffs between new feature development and operational work, resolving disagreements through constructive dialogue.- Identify and execute on opportunities to improve the team's software quality, customer experience, and maintainability, balancing customer and team requirements.- Stay up with the latest technical knowledge in the field, and always be on the lookout for new technologies and opportunities.About the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 4+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Are you interested in inventing experiences that equalize the way customers discover and purchase products? Do you have a passion for raising the bar for disability inclusion? Do you want to build and launch features on the Amazon retail app and site? If so, we have the opportunity for you. We are the World Wide Stores Accessibility team and we are on a mission to make Amazon the most loved shopping destination for our customers with disabilities. We are seeking a highly skilled and passionate, full-stack engineer to join our team. Key job responsibilitiesAs an SDE in our team, you will play a key role in shaping the future of online shopping. We’re committed to exploring new ideas, quickly adapting based on customer feedback, and continuously improving our approach. You will work on projects aimed at enhancing the shopping experience for Amazon customers using assistive technology. This role involves understanding our store’s front-end architecture and applying innovative methods to make shopping easier and more accessible. In this role, you’ll work closely with Product Managers, Front-End Engineers, and UX Designers to develop solutions that are not only effective but also user-friendly. If you’re interested in tackling new challenges and are excited about the opportunity to build accessible, efficient products that stand out for their quality and user experience, we encourage you to apply for this position.We are looking for an independent, creative, customer-obsessed & flexible Full Stack Software Development Engineer. In addition to being able to work across web/desktop and mobile you need to have an experimental mindset. We seek someone who loves learning, seeks out new challenges, and can design and write reliable, maintainable, and high-performance code in a highly collaborative environment.About the teamWe are the Worldwide Stores accessibility team. Our vision is to ensure every Amazon customer can achieve their goals with equivalent efficiency. We invent and scale solutions to empower customers with disabilities and simplify the way builders deliver experiences that are born accessible. We are committed to enhancing accessibility across Amazon’s services and believe that equal access is non-negotiable. We use metrics to help leaders understand the accessibility of their services; surface risk to ensure leaders are prepared to meet accessibility regulations worldwide; and provide frameworks to help leaders prioritize the needs of CWD in relation to the needs of their business.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...