Seattle

The Amazon Gift Cards Design team is committed to revolutionizing the gifting experience through cutting-edge technology and thoughtfully designed experiences that distinguishes us from the competition. We are seeking thoughtful, talented, and multi-faceted user experience designers who love empowering our customers with high-quality interaction and visual design and who are eager to bring their creative ideas and hard work to our team. We are looking for an accomplished and visionary Senior UX designer, who will be responsible for defining, articulating, and championing the future vision for how our customers buy and use Amazon Gift Cards. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.This role is for a hands-on designer with a leader mindset who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.Here’s the kind of person we are looking for:• You have 8+ years of experience – You have worked as a designer for at-least 8 years, and have experience designing, building and delivering products. • You’re a full stack user experience designer. You look at interaction design, visual design and aesthetics, typography, motion, 3D, human factors, and more as tools in the UX designer’s toolkit. • You thrive on working well with others. You make the people around you better. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best.• You get stuff done.• You’re a fantastic storyteller. You know that our products tell our customers a story through the user experience. You won’t rest until that story is a compelling one.• You love rules and you know when to break them. You think systemically because you know that creating a coherent experience requires it. But you know when the system needs to expand to accommodate a user’s varied conceptual model. And you know when to do something completely unique to create an arresting and product-defining moment.• You don’t already know everything and you love to learn. You’re inspired by helping users solve their problems. You love finding out you’re wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions.• And finally, you want to be part of creating dramatic and impactful change on a team that is committed to becoming a beacon for others when it comes to user experience design. You learned your craft through a combination of formal training and on-the-job experience. If you have the experience and passion for doing this work at the highest level, we’d love to talk to talk to you and see a portfolio of the work you’re most proud of.Key job responsibilities• Partner with product managers to drive the roadmap for new components.• Collaborate with product design teams to understand user needs, problems, and goals across diverse use cases. • Partner with researchers and data scientists to gain insight to drive and improve designs.• Work with other designers to ensure cohesion and deliver exceptional user experiences.• Articulate guiding principles to ground and inspire ideation, prototyping, and exploration of various design solutions. • Design components with ingenious microinteractions, that integrate with Amazon's design system, prioritize accessibility, and respond across desktop and mobile experiences.• Create interaction specifications using language, diagrams, and prototypes to describe component usage, anatomy, behavior, and configuration with clarity and detail.• Partner closely with engineering teams from design to hand off, and ensure components are implemented to specification.• Work closely with development team to ensure the designs are accurately implemented.• Mentor junior designers on the team.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

The International Seller Growth organization develops solutions, including the software platform and applications that drive demand generation, customer acquisition, seller integration, customer relationship management, and order management functions necessary for sellers worldwide to manage their business online at Amazon. We are looking for a Senior User Experience Designer who will work with Product Management, Engineering (science & tech), other product and business teams across Amazon to help us grow a key strategic product augmented with Generative AI that will become a co-pilot in the growth journey of tens of thousands of Sellers as they sell on Amazon.The ideal candidate is a passionate yet pragmatic visionary who can gather and synthesize customer data, behaviors, motivations and preferences to propose new solutions. You are experienced at combining qualitative and quantitative data and practices, and are expert at telling a cohesive story with your findings. You are responsive, flexible, and able to succeed within an open and collaborative peer environment. You have global perspective and experience leveraging diverse market and customer needs, educating a core product and business teams with this knowledge. In this role you will work closely with business stakeholders, software engineers and product teams to deliver complex, high quality, scalable products deployed around the world.Key job responsibilities- Identify seller needs and design delightful solutions with measurable impact.- Work with product team to develop high-level requirements.- Create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.- Develop and maintain detailed user-interface and interaction specifications.- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.- Work with Tech teams to ensure a seamless implementation of designs and make trade-offs when needed while without compromising on core experience.- Measure the success and effectiveness of your proposed designs.A day in the lifeA Senior Designer in this role is responsible for designing tools that will highly impact Amazon Selling Partners worldwide to provide excellent service and support to Amazon customers. This designer will meet regularly with representatives from product and engineering teams to gather product priorities, align on goals, interact with sellers to gather insights, work design creative solutions, collaborate with partner UX teams, present concepts to cross-functional partners and contribute to streamlining the design process.BASIC QUALIFICATIONS- 8+ years of UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

The Search and Conversational Shopping Design (SCSD) team is seeking a problem-solving forward-thinking Sr. UX Designer for Search to amplify our efforts and impact. You will collaborate closely with a cross functional group of designers, researchers, writers, engineers, data scientists, and product managers. You will work alongside design leadership to deliver a best-in-class search experience to our hundreds of millions of customers. We have a bold vision to create a tailored search experience that helps shoppers gather inspiration, find the right products within Amazon’s selection, and evaluate products for purchase with ease. Come build the future of Search with us!A day in the life• Collaborate and partner with other search designers and design leadership to evangelize the value and raise the visibility of design across Amazon• Work with Key Partners, Research, Product Owners and Engineers to understand the customer needs and deliver strategic customer experiences• Bring strong, user-centered design skills and business knowledge to translate conceptual ideas into exceptional design solutions at scale• Partner with design and product to establish design and user experience guidelines across global platforms and modalities• Craft design artifacts like: personas, wireframes, process flows, high-fidelity comps, prototypes and videos to test, evangelize and deliver your idea About the teamThe Search and Conversational Shopping Design (SCSD) team is responsible for the customer experiences (CX) that makes it easier and more enjoyable for new and experienced Amazon shoppers to gather inspiration, find the right products within Amazon’s vast selection, and evaluate products for purchase with ease. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class Search experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission. BASIC QUALIFICATIONS- 6+ years of UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

As part of Amazon's Devices and Services Design Group (DDG), the Futures Design team is responsible for exploring and defining big, ambitious opportunities that could shape the future of consumer products and services. We operate with runway to invent and design category-defining experiences.Working closely with business and technology partners, we use research, design, and prototyping to guide early product development, bring clarity to engineering goals, and develop a user-centric point of view. This is where you come in.As a Senior Design Technologist, you'll be a key part of our agile Futures Design team. Leveraging your deep technical expertise and experience in world-class consumer software, you'll help unlock challenging scenarios and enhance our ability to deliver design at scale - across a range of innovative, multimodal devices. Your role will be all about proving, advancing, and evolving cutting-edge UX concepts through prototyping and hands-on product work. You'll work quickly, choosing the right technology for each task, to bring design ideas (interactions, visuals, sound, motion) to life. Your work will be instrumental in demonstrating and evaluating these concepts, serving as a crucial reference for our engineering partners.Equipped with a maker's mindset, you'll be asked to creatively overcome platform limitations, tinker with ideas, and think outside the box in code. You will be collaborating closely with designers, product managers, and other experts, you'll deliver quickly, iteratively, and with a keen eye for detail.Are you a passionate tinkerer who loves consumer electronics? A digital craftsperson excited to transform concepts into working code? Ready to make an impact on millions of customers? If so, we want to hear from you.Key job responsibilitiesBuild high-quality, functional prototypes that convey, prove, and advance the vision of future productsCollaborate with design leadership and key stakeholders throughout the product lifecycleWork alongside designers, PMs, engineers, and other experts to drive concepts from idea to implementationAdvance design thinking by leveraging your platform expertise and supporting your teamContinuously evaluate and document new standards or patterns that emerge from your workThrive in a fast-paced, iterative environment with minimal documentation and technical supportA day in the lifeAs a Senior Design Technologist working on the next generations of device user experiences, no two days are the same. You might start by reviewing a prototype showcasing a cutting-edge Alexa interaction, then dive into creative coding to enhance it with machine learning. After discussing technical feasibility with engineers, you shift to polishing visuals and motion for an executive review. Throughout, you problem-solve, push boundaries, and collaborate cross-functionally to invent the future of consumer electronics. It's a fast-paced, innovative environment where your deep technical skills and maker mindset are crucial to delivering transformative experiences for millions of customers.About the teamOur team of design technologists brings a diverse range of expertise to the table. We work collaboratively across multiple product lines, including Echo Show, Fire Tablet, Fire TV, and future Alexa-powered devices. By staying at the forefront of emerging technologies, we are constantly exploring new ways to push the boundaries of what's possible. Whether it's integrating the latest machine learning capabilities or innovating on novel interaction models, our team thrives on the challenge of turning ambitious concepts into functional prototypes. We work with engineering to enable the best customer experiences, iterating on our designs based on user feedback and testing.BASIC QUALIFICATIONS- 6+ years of front-end technologist, engineer, or UX prototyper experience- Have coding samples in front end programming languages- Have an available online portfolio- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners ...

The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance program. This role is critical in ensuring that our products and services meet the highest standards of quality and user experience before reaching our customers.As Senior UX Program Manager, you will oversee the day-to-day operations of our CX-quality review process, optimizing workflows for intake, scheduling, and feedback communication. You'll work closely with a team of cross-functional senior leaders and stakeholders from across Kindle and Amazon’s Books business. A key aspect of your role will be continuously improving program processes, identifying opportunities for automation, and implementing tools to enhance efficiency and scalability. You'll be responsible for data analysis and reporting, overseeing the collection of program metrics and preparing regular performance reports for leadership. Additionally, you'll collaborate closely with Product Management, Design, and Engineering teams to integrate quality assurance processes into the product development lifecycle, ensuring that our commitment to exceptional user experience is reflected at every stage of development. By doing this you will enable dozens of feature teams working to rapidly deliver experiences that improve the lives of millions and millions of readers.As a Senior UX Program Manager, you will be trusted to operate with a high degree of independence and ownership, including in areas where the program strategy has not yet been defined. Informing your judgement is deep knowledge and practical experience in product, software, and service design from concept creation to validation to development and release. Additionally, you have successfully created and managed a wide range of design-related processes, resources, and programs that have delivered measurable results.You invent, evolve, improve, and simplify in a manner that scales across multiple teams, feature types, and development methodologies. You are flexible and comfortable with ambiguity, and adapt your approach to meet the needs of a broad set of partners. At the same time, you are adept at driving for clarity and alignment across partners and stakeholders.Key job responsibilities- Manage and optimize daily operations of the customer experience review process.- Coordinate and support a team of cross-functional quality reviewers, ensuring consistent engagement and high-quality contributions.- Continuously improve program processes, implementing tools and automation to enhance efficiency and scalability.- Analyze program data and prepare regular performance reports for leadership and stakeholders.- Collaborate with product, design, and engineering teams to integrate quality mechanisms into the product development lifecycle.- Develop and maintain best practices, standard operating procedures, and training materials for the program.- Drive data-informed decision-making to improve both product quality and program effectiveness.- Engage with leadership to align program goals with broader organizational objectives and demonstrate impact.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 60+ person global Design Studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS- Bachelor’s degree or equivalent industry experience.- 6+ years of successful experience as a Producer, UX Program Manager, Research Program Manager, or similar role in a user experience or design team.- 6+ years of experience leading large projects through the full product development life cycle in a large, cross-functional team. ...

As a Senior UX Program Manager for WW Prime, you will be responsible for ensuring consistent, high-quality design delivery across the organization by establishing and maintaining a robust design infrastructure across various critical UX programs with our key stakeholders.Your key responsibilities will include building the foundational structure, including the business case, prioritization alignment, team engagement, governance, and communication processes. Your goal will be to create a seamless, efficient, and scalable design ecosystem that empowers our designers, researchers, content strategists, and UX engineers to deliver exceptional user experiences.To achieve this, you will need to implement streamlined processes and workflows to improve team execution and delivery. This may include resolving resourcing gaps, anticipating and addressing bottlenecks, and collaborating with stakeholders to develop ongoing improvements. You will also be responsible for coordinating with the design, product, and technology teams to ensure the design system and library are aligned with their needs and are driving successful program delivery and outcomes.By taking a system-thinking approach, you will analyze issues and implement holistic solutions, ensuring that the linkages between structure, people, process, and technology are optimized.Key job responsibilities- Engage with cross-functional partners to understand their needs and pain points, and use this feedback to refine the design system and library strategy.- Develop a detailed roadmap for key UX priorities and initiatives - Explore opportunities to leverage automation and emerging technology to streamline the creation, maintenance, and distribution of designs and visual assets- Ensure the UX systems and programs are secure, scalable, and raising the bar on excellence to enable consistent and high quality from our UX team on behalf of our business and customers About the teamAmazon Prime is an integral part of Amazon. The Amazon Prime Program has over 200+million members, is present in 25+ countries and ever expanding, making it one of the best membership programs that customers trust. How do we deliver customer happiness at such massive scale? We partner with various teams across Amazon on highly complex initiatives to innovate and optimize the Prime shopping experience, content delivery and member benefits. Our teams of business and technology professionals are relentlessly customer obsessive, and dedicated to imaging a bold future of eCommerce.As a key driver of Amazon's growth, our team is focused on growing and innovating the Prime program for our customers, further enhancing the premium benefits that enable our customers to shop, watch, listen and read with ease. BASIC QUALIFICATIONS- 6+ years of design program management experience- Have an available online portfolio- Experience understanding needs of business and end customers and translating them into right solutions- Experience gathering and analyzing large amounts of data and delivering continuous business improvements ...

Our mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person UX Studio provides the user research, UX design, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world.We are seeking an intuitive Senior UX Research Manager to lead the Reading Experience side of our UXR team. This role will continue to help mature research into a core competency of our organization, putting user insights at the heart of the product development process. The ideal candidate will have a passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work.Key job responsibilities• Deeply understand the nature of our reading businesses and customers.• To reinforce UX Research and the voice of readers as central and essential in our product process.• Actively engage with decision makers at all levels of the organization to take aligned action on research findings• Inspire partner teams (design, product, engineering) and help them internalize opportunities to delight customers and differentiate our offerings.• Help set the long-term vision for the future of the UXR team as the discipline continues to mature, document the impact of strategic user research and communicate it broadly to inspire peers and stakeholders.• Increase the availability, scope, and quality of insights available to Books product teams. - Aid in developing goals and targets that help the team progress towards major strategic objectives as quickly as possible.• Mentor and develop the team, create opportunities for growth and advancement.• Scale & evolve the team and continue to hire world-class talent.• Collaborate closely with the other senior managers to set the culture and be responsible for team happiness, career progression, training and mentorship, hiring, and general team cohesion.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person global design and research studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS• 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.• 7+ years of formal management experience.• Extensive background in research with a portfolio demonstrating command of methods and tools in exploratory and evaluative capacities, as well as direct work with users and data.• Strategic, business-building approach to research with a proven capacity for translating quantitative and qualitative data into bottom-line impact.• Effective communication skills and storytelling, the ability to sell your ideas and advocate for resources and investment• Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.• Advanced degree (MS/PhD) in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related field. ...

At Amazon, we put our customers first in everything we do. This includes the advertising solutions we create to connect brands, businesses, and agencies with their customers globally and at scale. The Ads Supply and Creative Experiences team is seeking a teammate with exceptional behavioral research skills and creativity to work collaboratively with UX design, data science, engineering, and product management through all aspects of the product development life-cycle. In this role, you will have significant impact on our customers’ experience of advertising by helping our team use data-driven insights to inspire changes across multiple Amazon products.Prior experience with advertising technology is not a prerequisite for this role, but obsessing over the customer certainly is one. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to enable brands to connect with their customers in delightful ways. If you’re interested in building truly unique and innovative solutions, with a relentless focus on customers, then you’ve come to the right place.BASIC QUALIFICATIONS- 5+ years of hands-on experience conducting UX research in an applied setting.- BA/BS in psychology, sociology, anthropology, human computer interaction or related discipline.- Working knowledge of behavioral statistics and the principles of experimental design.- A strong portfolio demonstrating past work experience, deliverables, and the ability to extract actionable insights from qualitative data. ...

Amazon Software Builder Experience has a mission to make Amazon the best place to be a software builder. It was established in 2022 bringing together existing and new teams with a focus on modernizing processes and tools. The organization is invested in deeply understanding the software builder experience in order to uncover areas of opportunity to improve it through tooling or process. As a UX Researcher you will undertake generative, tactical and evaluative research to create insights about the software builder experience at Amazon. You will use a mix of different methodologies to answer ambiguous questions about the software builder experience. You will collaborate with a team of passionate, supportive and skilled researchers to create new approaches to exciting problems. We are looking for someone very comfortable with quantitative methodologies and approaches. Key job responsibilities* Own all aspects of the user research (study design, recruiting, moderation, analysis, reporting, communicating, socializing research), making autonomous decisions to evaluate which user research methodology approaches work, and which don’t.* Create long-term research roadmaps and opportunity frameworks that align to and inform product strategy and goals.* Collaborate with other researchers, UX designers, product managers, and engineering to help create customer-obsessed solutions by sharing your insights* Be a strategic partner by becoming a domain expert within the software builder experience* Communicate the results of your research and the impact on product design, go-live, and future user research.* Be comfortable with a high degree of ambiguity.A day in the lifeYou'll collaborate with product, design, and engineering stakeholders to identify areas of opportunity for research and become a domain expert in the Amazon software builder experience. You will meet with the UX Research team for crit, where you'll give and receive feedback because we believe in mentorship and learning from each other. You will most likely spend time socializing with your stakeholders/peers over lunch. About the teamUnderstanding that our org has the mandate to make software building awesome for all software builders, our close-knit team of designers and researchers are making that first we build more robust tools. More importantly, we're incorporating the best UX practices into how we build those tools such that they can be scaled out and applied by all Amazonians to make their output truly resonate with customers. And even though we represent 50 products, the UX team meets twice-weekly to share ideas and work so we can cross-inform product recommendations for our entire portfolio. We also look for opportunities to socialize regularly, regardless of where everyone may be geographically. We have a lot of growth opportunity ahead, for our products, the orgs we support, our team, and individual careers.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS* 5+ years of hands-on experience as a user researcher or similar role.* Experience conducting UX research (study design, execution, data analysis, and devising customer insights/recommendations) with varied research methodologies and the proven ability to execute the right methodology to get the needed result.* Experience with developer tools/experience or nascent technology (e.g. GenAI, Crypto etc)* A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data.* 5+ years’ experience working alongside a product development cycle, and building relationships between business, UX, technology, and research teams* Excellent communication, interpersonal, and analytical skills including the ability to present insights clearly and persuasively to colleagues, partners and stakeholders* Bachelor's Degree in a related field. ...

The Global Talent Management and Compensation organization is looking for a Senior UX Researcher to join our team. Our team has a direct impact on the lives of millions of Amazonians, helping them achieve work-life harmony and advance in their careers. We build intelligent products and services that offer a consumer-grade user experience and use science to manage talent development. You will join a team of passionate designers and researchers to create products to address the sheer scale of HR at Amazon, while providing engaging, personal, and human experiences.We’re looking for a Senior UX Researcher to wake up every day thinking about the employee experience at Amazon. You will be responsible for cultivating and crafting the vision for the next generation product suite. You will own all aspects of user research within the product development lifecycle from study design to communicating results to senior leadership. You're an experienced UX Researcher who continues to learn new techniques and follows trends in the industry. You collaborate closely with designers to identify research opportunities and deliver customer impact. You help establish best practices and provide consultation on methodologies and approaches. To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.Key job responsibilities- Conduct independent research on customer experiences.- Collect and analyze user behavior through CSAT surveys and benchmark studies.- Partner with UX and product teams to identify research opportunities and prioritize research questions based on analysis of current knowledge, project goals, and risks.- Consult on which user research methodology approaches work and which don’t.- Work with Designers, Product Managers, and Engineers to prioritize and drive effective user experience research.- Understand and incorporate complex technical and business requirements into research.- Advocate research findings to diverse audiences through written reports and in-person presentation.- Use best practices to create long-term research roadmaps and opportunity frameworks that align to and inform business strategy and goals.A day in the lifeYou will independently own and conduct research studies on strategic initiatives for the organization, establish research best practices, and provide guidance to designers facilitating studies in conjunction with their project work. You will work with UX Designers to help guide the design and prototyping of new experiences ahead of the development schedule. You will also regularly interact with product managers to understand and guide the team’s research needs.About the teamOur team harnesses the power of design thinking to deeply understand our customers. We create innovative and inclusive experiences which empower Amazonians to own their careers. We are highly motivated by accessibility and inclusion. We work on unique problems and define experiences that reinforce Amazon's unique culture.BASIC QUALIFICATIONS- A Bachelor's degree or equivalent degree in psychology, cognitive science, Human Centered Interaction (HCI), etc.- 6+ years of experience gathering data from customers to inform design and business decisions as a user experience researcher, user experience designer, or similar role- A portfolio demonstrating past work experience and deliverables (e.g., surveys, user study designs, research reports, etc.) ...

Have a passion for driving change and innovation? Do you want to be a part of an area in Amazon focused on driving growth initiatives? Excited about a fast-paced environment where you get to define multi-year strategies, manage strategic relationships and negotiations, build new initiatives from the ground up, and ensure we're delivering against our strategy for a multi-billion dollar business?Amazon is looking for a Senior Vendor Manager who will have full P&L responsibility of the business category. The Senior Vendor Manager is constantly innovating on behalf of customers, and you will own the partnerships that get us to the right experience for our customers. You will shape the business trajectory using analytical horsepower, excellent business judgment, strong vendor management and negotiation skills, and standout complex problem-solving skills. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of the organization. The right candidates will be flexible, action and results oriented, have strong ownership mindset, and be comfortable working in ambiguity.You will shape the business to deliver the best experience for our customers. You will work closely with both internal and external partnerships to execute the strategy you develop. You will coordinate with tech teams, supply chain teams, marketing teams, and other business stakeholders across the company to bring your vision to fruition. You will monitor and react to customer needs and feedback.Candidates should have strong analytical abilities, comfort with ambiguity, a trust-but-verify mindset, high business judgment, strong influencing skills, a self-starter mindset, and a keen customer focus. This role requires skills at breaking down complex, high-level ideas into executable phases and juggling multiple competing projects and priorities. The ability to influence cross-functionally and across the organization, at all levels, will be absolutely critical to the success in this role.Key job responsibilities- Creates long-term category strategies that drive topline growth- Partner closely with operations, supply chain, marketing, advertising, finance, and product management to drive the business- Develops and implements action plans based on deep-dive analysis of input metrics- Drives customer and business opportunities to deliver long-term strategy for multiple sub-categories- Owns the relationship with strategic vendors, including negotiations to deliver top- and bottom-line category growth- Owns the Retail P&L for multiple categories; develops plans that drive revenue and margin improvement for the business- Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple categories- Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflictsBASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Amazon is looking for an entrepreneurial Senior Vendor Manager who will own the P&L and relationships with some of the largest vendors in Business, Electronics, Automotive & Technology. The Senior Vendor Managers will utilize a wide range of skills and work across major functional areas such as inventory management, marketing, merchandising, pricing, operations, and finance to drive the performance of vendor partners and will also act as the vertical lead for a category within Business, Electronics, Automotive & Technology.As a Senior Vendor Manager, you will be accountable for business results across the vendors and categories you manage. Your direct responsibility will be to manage performance of the product portfolio including developing vendor relationships, negotiating terms and contracts, expanding product selection, setting prices, setting inventory forecasts, developing marketing programs, driving sales and margin improvements, and creating a best-in-class customer experiences. The successful candidate will be able to take their broad skill-set and experience across multiple facets of retail to drive a successful business. They will be able to deliver results at both a strategic and tactical level across all aspects of the business, innovate and overcome hurdles, and achieve profitable long-term growth. They will also have strong verbal and written communication skills and work effectively with stakeholders across all levels of the organization. Key job responsibilities• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets by executing annual and ongoing vendor negotiations.• Have a thorough understanding of the industry, business trends, events, and continually monitor both industry and competitor developments.• Maximize Amazon’s business and financial profitability through selection optimization and expansion opportunities.• Have an understanding of customer needs and use that knowledge to advocate for, and drive delivery of, improvements that provide Amazon customers with an unparalleled shopping experience.• Build vendor/brand relationships - be the primary point of contact for vendor selection on-boarding, escalations, and negotiations.• Coordinate across cross-functional teams and communicate with internal and external stakeholders, all while meeting tight deadlines.• Have a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business. This includes owning forecasting, analyzing, understanding, and reporting on the business.About the teamThese roles are the largest and most impactful businesses within Retail at Amazon. We are a fast-paced and exciting, with a high-performing team that seeks to build strong customer-focused businesses. We promote a collaborative, solutions-oriented and inclusive culture. We prioritize the growth and development of our team members and strive to work hard, have fun, and make history.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Amazon is looking for an experienced business leader to join the Hardlines category team on Amazon Canada. The Senior Vendor Manager will be responsible for managing the P&L and setting the strategic direction for a large and diverse business within the Hardlines category. They will work with highly strategic vendors to drive their business towards the next phase of growth. They will analyze data to identify key brands to target, build long term relationships with key vendors, resolve any operational, logistical or business issues, and lead negotiations on Amazon’s behalf. The candidate should have experience building strong relationships, driving significant top and bottom line results, and be comfortable managing multiple responsibilities within a fast-paced environment. They must have the leadership presence and communication skills to represent Amazon at all executive levels of vendor organizations. The Senior Vendor Manager must possess a strong analytical acumen and be comfortable drawing metric-based conclusions by managing an extensive amount of data. This person needs to have a deep curiosity about how things work, and a passion for creating a world class shopping experience for our customers. The right candidate stays on top of industry and competitive trends and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth, while also improving our customer experience and education. The ideal candidate has strong business judgment with a track record of successful negotiations and must demonstrate the ability to succeed at managing and driving a full P&L, including planning and forecasting and driving an online business. They also have strong project management and exceptional organization skills to manage various vendors and strategic programs within the category. The Senior Vendor Manager is an effective leader and communicator in working with Amazon.ca partners and vendors, as well as with internal groups such as inventory management, site merchandising, marketing, PR, finance, operations, and software development to deliver innovation and a better customer experience. Key job responsibilitiesTo ensure the Senior Vendor Manager is successful, they must be able to: - Think strategically and execute tactically - Rapidly expand and grow an online business - Integrate analysis and merchandising instinct into a cohesive category strategy - Manage multiple priorities, projects and partner relationships at the same time #ReinventRetailBASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree, or 5+ years of professional or military experience- Experience using data to influence business decisions- Experience driving internal cross-team collaboration- Experience with business analysis and P&L management ...

Amazon is seeking a senior-level leader to join its Global Outsourcing (GO) team within the Amzon Customer Service (CS) organization. As a Senior Vendor Manager for the Americas, you will be responsible for delivering excellent customer experiences by managing outsourced partner relationships and driving operational excellence and compliance. You will work with external partners and implement new programs while collaborating with internal Amazon teams to positively impact the customer experience. This is a high-impact, high-visibility position that requires strong leadership skills to manage complex global operations, ability to multitask, make data-driven decisions, and anticipate needs in a fast-paced, high-stakes environment. You have strong commercial judgement and ability to build relationships, drive improvement, and influence without authority. You will act as an Amazon culture ambassador, be flexible to take on additional responsibilities, and help ensure effective relationships across Amazon teams and partners.This role will require significant international travel (up to 30%).Key job responsibilities- Define future sourcing solutions aligned to business strategy, considering labor models, locations, cost models, risk, and market trends- Define vendor and site strategy, business requirements, conduct location assessments, request for proposal (RFP), pricing/contract negotiations, and contract administration- Negotiate and deliver favorable commercial outcomes, identify opportunities to create additional value- Ensure vendors consistently deliver operational excellence, excellent customer experience, flexible capacity, and compliance- Ensure compliance with standards (security, legal, financial, code of conduct) and develop robust business continuity plans- Build and manage strong, trusted relationships with vendors and stakeholders across the organization- Effectively manage and deliver all aspects of customer service operations with a high level of customer obsession- Share operational and quality best practices across the Amazon customer service network- Lead and develop a team of industry specialists, encouraging participation, ownership, action, customer/employee satisfaction, and financial management- Demonstrate outstanding ownership and willingness to roll up your sleeves to get things done, acting with the highest ethical and professional standardsBASIC QUALIFICATIONS- 10+ years of relevant experience in customer service required, working with Business Process Outsourcing (BPO) industry across multiple geographies - Bachelor's degree- Experience owning project strategy and end to end implementation- Experience working cross functionally with tech and non-tech teams- Experience communicating results to senior leadership- Ability to think both strategically and tactically with strong attention to detail- Expert skills in document writing (MS word) and calculation tools (MS Excel) ...

Do you want to be part of Amazon’s founding business and work with the world’s most influential Book publishers? Come join the team that started it all! The Books team is looking for an innovative, results-oriented, customer-centric self-starter and team player to help grow our books business. This Vendor Manager will manage strategic relationships with publishers and help define the content strategy and execution for business initiatives and products in Mexico and other marketplaces around the world. The ideal candidate has solid business judgment and an analytical mind with a track record of successful negotiations, strong relationship management, and success with launching new business models, initiatives, and products. This person uses complex analytics to guide decision-making, is able to dive deep into data and think creatively about new opportunities. Key job responsibilities · Take the lead to identify, evaluate, negotiate, and manage strategic partnership deals that delight customers and support strategic objectives. · Serve as a key member of the Content Acquisition team in defining and delivering the strategy around content acquisition, new business models, promotional programs, and growing readership around the world. · Develop business and product requirements, prioritize needs, and manage milestones with input from key stakeholders. · Establish and execute against selection, operational, and business metrics. · Deliver results by working with key internal stakeholders (e.g. product management, legal, marketing, and other Content Acquisition teams around the world). · Prepare and give business reviews to the senior management of Amazon and publishers. · Identify opportunities for innovation and automation. · Leverage data analysis to research difficult or ambiguous problems, leading cross-disciplinary teams to drive recommendations to senior leadership. · Develop and execute against P&L while understanding business trends that impact the bottom line.About the teamWe are the Established Light (EL) Books team which has a vision to enable sustainable growth by leveraging efficiencies of scale across multiple marketplaces. We aim to unlock growth opportunities at scale by leveraging central functions and tools. Our vision is to scale this model at a global level to improve operational efficiency in WW Established Light MPs by collaborating with US and EU hubs for demand generation, vendor management, and vendor operations. Our north-star is to create a Books-first model that could be replicated by other GLs to scale in an efficient manner with centralized resources.BASIC QUALIFICATIONS- 5+ years of relevant business experience required- Bachelor’s degree required- Fluent in Spanish ...

Amazon is looking for an entrepreneurial Senior Vendor Manager who will own the P&L and relationships with some of the largest vendors in Shoes. The Senior Vendor Managers will utilize a wide range of skills and work across major functional areas such as inventory management, marketing, merchandising, pricing, operations, and finance to drive the performance of vendor partners and will also act as the vertical lead for a category within Shoes.As a Senior Vendor Manager, you will be accountable for business results across the vendors and categories you manage. Your direct responsibility will be to manage performance of the product portfolio including developing vendor relationships, negotiating terms and contracts, expanding product selection, setting prices, setting inventory forecasts, developing marketing programs, driving sales and margin improvements, and creating a best-in-class customer experiences. The successful candidate will be able to take their broad skill-set and experience across multiple facets of retail to drive a successful business. They will be able to deliver results at both a strategic and tactical level across all aspects of the business, innovate and overcome hurdles, and achieve profitable long-term growth. They will also have strong verbal and written communication skills and work effectively with stakeholders across all levels of the organization. Key job responsibilities• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets by executing annual and ongoing vendor negotiations.• Have a thorough understanding of the industry, business trends, events, and continually monitor both industry and competitor developments.• Maximize Amazon’s business and financial profitability through selection optimization and expansion opportunities.• Have an understanding of customer needs and use that knowledge to advocate for, and drive delivery of, improvements that provide Amazon customers with an unparalleled shopping experience.• Build vendor/brand relationships - be the primary point of contact for vendor selection on-boarding, escalations, and negotiations.• Coordinate across cross-functional teams and communicate with internal and external stakeholders, all while meeting tight deadlines.• Have a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business. This includes owning forecasting, analyzing, understanding, and reporting on the business.About the teamThese roles are the largest and most impactful businesses within Retail at Amazon. We are a fast-paced and exciting, with a high-performing team that seeks to build strong customer-focused businesses. We promote a collaborative, solutions-oriented and inclusive culture. We prioritize the growth and development of our team members and strive to work hard, have fun, and make history.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Amazon is looking for a customer focused, team-oriented, and analytical leader to join the Toys & Entertainment team.The Senior Vendor Manager, Toys & Entertainment will be responsible for the total P&L of a Toys & Entertainment segment, setting the strategy for driving growth, creating strong partnerships with selling partners, adding and inspiring new selection, managing category profitability, optimizing business inputs and outputs, and delivering our vision for our customer experience. This includes identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, working with suppliers to build comprehensive joint business plans and developing collaborative marketing and promotions, and driving sales and margin improvements. The right candidate stays on top of market segment and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Sr Vendor Manager must be an effective leader and communicator internally and externally, spanning selling partners, supply chain, marketing, PR, Finance, operations and tech teams.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are musts. The Senior Vendor Manager is an effective leader and communicator and a seasoned problem-solver.This position provides leadership within the Toys & Entertainment category - driving systems, process, and customer experience improvements that will benefit all categories within the team and across Amazon Stores.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Are you interested in revolutionizing the way people around the world enjoy live sports video? Come and join us and be part of the Prime Video Playback team. As a video scientist, you will: - Drive novel live encoding optimization to ensure the best live sports streaming experience delivered to millions of global customers.- Utilize the state-of-the-art computer vision and machine learning techniques to achieve content adaptive live sports encoding to maximize quality per bits at Amazon scale.- Innovate in video quality measurement, video content analysis, and video compression technologies to lead the video industry/community.Key job responsibilitiesAs a video scientist in the Prime Video Playback, this person shall:- Get familiar with the latest development and advances in video processing, video compression, and computer vision and machine learning to video understanding and analysis- Build research prototypes in live sports video content analysis, objective and subjective video quality measurement, and content-adaptive live video encoding.- Document and present technical proposals and implementations to both internal and external stakeholders and partners. - Work closely with engineering and product team to prioritize technology prototyping, productization and deploymentA day in the lifeAs a video scientist in the Prime Video Playback, you will:- Research and prototype innovative ideas in live sports content analysis, quality measurement, and content-adaptive live video encoding.- Drive technical approach and innovation via proof-of-concept prototyping, paper/report writing, technical presentations and patent filing- Collaborate with and influence product and engineering teams for technology productization and deployment About the teamPrime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one application available across thousands of devices. On Prime Video, customers can find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies Road House, The Lord of the Rings: The Rings of Power, Fallout, Reacher, The Boys, and The Idea of You; licensed fan favorites Dawson’s Creek and IF; Prime member exclusive access to coverage of live sports including Thursday Night Football, WNBA, and NWSL, and acclaimed sports documentaries including Bye Bye Barry and Federer; and programming from partners such as Apple TV+, Max, Crunchyroll and MGM+ via Prime Video add-on subscriptions, as well as more than 500 free ad-supported (FAST) Channels. Prime members in the U.S. can share a variety of benefits, including Prime Video, by using Amazon Household. Prime Video is one benefit among many that provides savings, convenience, and entertainment as part of the Prime membership. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles, including blockbusters such as Challengers and The Fall Guy, via the Prime Video Store, and can enjoy content such as Jury Duty and Bosch: Legacy free with ads on Freevee. Customers can also go behind the scenes of their favorite movies and series with exclusive X-Ray access. For more info visit www.amazon.com/primevideo.BASIC QUALIFICATIONS- 3+ years of investigating the feasibility of applying scientific principles and concepts to business problems and products experience- PhD, or Master's degree and 5+ years of quantitative field research experience- Experience with big data technologies such as AWS, Hadoop, Spark, Pig, Hive etc.- Experience communicating qualitative research methods and findings to non-qualitative researchers ...

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help some of our largest customers build and deploy GenAI enabled applications using Amazon Bedrock and SageMaker, fine tune and build Generative AI models, and help enterprise customers leverage these models to power end applications. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services.At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You must have deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, and fine-tuning techniques. You should be proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches. You must have experience with embedding model fine tuning and retrieval method evaluation approaches. You should understand the security and compliance requirements for ML/GenAI implementations. You must have experience with LangChain, LLAMAIndex, Data Augmentation, Responsible AI, and Performance Evaluation frameworks. You should have experience architecting end to end ML/Gen AI applications for customers using AWS services and Well Architected Framework.Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. You will get the opportunity to work directly with senior ML engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation. Travel up to 30% may be possible.Key job responsibilities- Customer Advisor- Implement, and deploy state of the art machine learning solutions under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers.- Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and providing guidance on their customer engagements. - Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback. - Develop and support an AWS internal community of GenAI related subject matter experts worldwide. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 3+ years of experience in end to end technical architecture, design, deployment and operations for Generative AI/ML platforms and applications.- 1+ year experience working with technologies related to large language models including LLM architectures, model evaluation, adapters, model customization including pre-training and fine-tuning techniques.- Proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches.- Proficient with prompt engineering, function calling, agentic workflows, embedding model fine tuning and retrieval method evaluation and optimization approaches.- 5+ years of experience in design/implementation/consulting for Machine Learning/AI/Deep Learning solutions - using one or more Deep Learning frameworks such as TensorFlow and PyTorch.- 5+ years professional experience in software development in languages related to ML like Python or Java. Experience working with RESTful API and general service-oriented architecture.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, engineering, or computer science. ...

We are looking for an experienced Business Development professional who is curious, driven, and passionate about marketing insights and analytics. If you are looking for a role where you can make a major impact by developing and launching new Data Partnerships to drive insights development and business strategies, we want to meet you.The Senior WW Business Dev Manager will own the Tech Business Development function and will be responsible to drive new Partner acquisition to support expansion goals of CMO across channels i.e. TV, Radio, Digital and geos (i.e. IT, IN, DE) for providing consistent comparable measurement. The role will work closely with CMO leadership team and deliver solutions that focus on: (1) supporting measurement expansion with new and existing external data partners (EDPs) across channels and geographies (2) develop Partner facing tools and processes (3) work with internal stakeholders across Engineering, Product, Program, Finance and Legal to close deal terms that align with CMO’s requirements. Key job responsibilities- Work closely with CMO leadership to proactively pursue new partnerships and support expansion.- Grow channel and geographic reach by developing integrated and scalable partnership solutions.- Support globalization of our measurement products across U.S. and other marketplaces.- Engage and collaborate with senior level partners and prospects on partnership vision, value exchange and key deliverables.- Lead partner valuation including research, idea generation, sourcing partners, strategic and financial assessment, and industry due diligence.- Lead negotiations and deal term sheets for contract execution and integration activities.- Drive executive-level discussions cross-functionally (i.e., Legal, Finance, Engineering and Product) to manage business development process.- Work 1:1 with Product and Engineering to drive adopt data requirements and standards across data partners. About the teamThe Customer Behavior Analytics (CBA) organization owns Amazon’s insights pipeline from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our outputs shape Amazons marketing teams’ decisions and thus how Amazon customers see, use, and value their experience.The CMO (Campaign measurement and Optimization) team sits within the CBA and our mission is to make Amazon’s marketing the most measurably effective in the world. Our long-term objective is to measure the incremental impact of all Amazon’s marketing investments on consumer perceptions, actions, and sales. This requires measuring Amazon’s marketing comparably and consistently across channels, business teams and countries using a comprehensive approach that integrates all Paid, Owned and Earned marketing activity. As the experts on marketing performance, we will lead the Amazon worldwide marketing community by providing critical global insights that can power marketing best practices and tenets globally.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...