Seattle

We are looking for a high caliber Senior TPM to join the Santos Listing and Inventory team to lead key S-Team goals that span multiple VP orgs.These initiatives involve setting up the product registration, inbounding, and inventory tracking programs that are needed to onboard large global enterprises onto MCF and BwP, driving Hundreds of Millions of units and revenue.This is a high visibility role that requires deep technical understanding, ability to manage multiple concurrent work-streams, great skills at earning trust with partner teams, as well as the ability to craft well-written communication to both technical and executive audiences.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Our Shopping Conversation Foundations (SCF) organization is dedicated to revolutionizing the way customers interact with our products and services through cutting-edge conversational experiences powered by generative AI. Of interest, our team provides the following foundational capabilities for Rufus, Search, and Alexa Shopping businesses: (1) LLM Data (2) Automated CX Quality Metrics and Root Cause Analysis (3) LLM Infrastructure.We do this by building multi-tenant, scalable, and extensible solutions that leverage large language models and generative AI to automate the evaluation of customer experiences. We're creating underlying services that offer cost-effective and secure inference solutions at scale, both offline and online.Key job responsibilities1. Collaborate with peer SDEs and drive the strategic roadmap for Shopping Conversation Foundations (SCF), including vision, mission, and technical strategy across Rufus, Search, and Alexa Shopping initiatives2. Lead complex cross-functional programs spanning ML/AI engineering, data science, and product teams; regularly present updates and manage escalations to senior leadership3. Orchestrate the development and deployment of LLM infrastructure, data pipelines, and automated CX quality measurement systems while ensuring scalability, security, and cost-effectiveness4. Establish and track program success metrics, oversee data-driven improvements, and lead root cause analysis initiatives for system issues5. Build and maintain strong partnerships across multiple organizations, managing dependencies and removing blockers to ensure successful program executionBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Kindle has changed the way books are published, sold, and read across the globe. Independent authors are now able to publish and sell direct to readers through Kindle and print-on-demand offerings, enabling them to reach audiences never before available. Kindle readers are able to download any book in any language in sixty seconds. The Kindle Finance & Accounting Tech Engineering team is responsible for providing accurate and timely royalty calculations and accounting entries for all Kindle and print-on-demand book sales. Publishers and authors of all shapes and sizes rely on Amazon to correctly account for all book sales so that they are paid correctly. As a Senior Technical Program Manager, You will closely work with product managers, software development teams, and business teams to understand the domain and ensure that the design meet the requirements. You will need to be able to articulate technology choices and decisions to a diverse group and be able to influence them. In all, this role is an exciting mix of solid technical complexity, partnering with the business team, and delivery excellence. You will be ably supported by a team of engineers, product manager, program manager and senior leaders. There will be leadership growth opportunity. Successful candidates will have a technical background, be detail-driven, excellent program management capabilities, and have excellent problem solving abilities. You should not only be passionate about delivering effective, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship. This is a high impact position that will directly contribute to customer satisfaction in an area of incredible growth. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you a writer who loves to code ? Are you excited about diving deep into AI/ML concepts and helping customers adopt generative AI technology? The Technical Content Experience (TCX) group, also known as AWS Documentation, is looking for a programmer writer to support Amazon AI and ML services. These services include Amazon SageMaker, which is our flagship machine learning service, Amazon Bedrock, and Amazon Q, and this role offers the opportunity to work on cutting edge Generative AI and Machine Learning technologies. Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. This is an opportunity to explain complex information concisely. You will become part of a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers!1002710028Key job responsibilities- Author and deliver high-quality documentation and samples- Develop, negotiate, and drive content strategy in alignment with product strategy- Engage with customers, gather data and feedback, and report insights around content performance metrics- Develop scripts, sample code, and technical procedures that are easy to use.- Help hire and develop writers on the team- Identify and drive opportunities to improve efficiencyA day in the lifeOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThe AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices.This team is a part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- Degree or certification in a relevant technical field or equivalent experience- A minimum of 3 years of experience designing and producing content for a technical audience that include data scientists or business consumers of AI technologies- Experience using content publishing tools to write, format, manage, and publish technical content on the web- Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go ...

Can you document and explain complex information clearly and concisely? Are you excited about diving deep into AI/ML concepts and helping customers adopt generative AI technology? The Technical Content Experience (TCX) group, also known as AWS Documentation, is looking for a technical writer to support Amazon AI and ML services. These services include Amazon SageMaker, which is our flagship machine learning service, Amazon Bedrock, and Amazon Q, and this role offers the opportunity to work on cutting edge Generative AI and Machine Learning technologies.Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. You will be part of a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers!Code: 10027, 10028, 10030Key job responsibilities- Author and deliver high-quality conceptual and procedural content, API reference documentation, and code examples - Develop, negotiate, and drive content strategy in alignment with product strategy and Amazon content guidelines- Work with customer feedback, use website and content engagement data, and direct your analysis and insights into improving content performance and strategy - Advocate for optimal customer experiences, dive deep to develop domain expertise, and function as the first customer for your products- Work with other writers to improve how we write, hire and develop talent, and identify and drive opportunities to boost team efficiency.A day in the lifeOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThe AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- Degree or certification in a relevant technical field or equivalent experience- A minimum of 5 years of experience designing and producing content for a technical audience that include data scientists or business consumers of AI technologies- Experience using content publishing tools to write, format, manage, and publish technical content on the web- Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go. ...

Want to work on the cutting edge of cloud technology? Can you explain complex information clearly, concisely, and accurately to a technical audience? If yes, consider joining us as a Senior Technical Writer on our Amazon Web Services (AWS) documentation team!As an experienced Senior Technical Writer, you are a creator and a leader whose work plays a key role in customer success. You are the first customer for new features and services, diving deep to understand how they work, then making it real for customers through technical content. You are the voice of the customer, whose insights drive the continuous improvement of the technical documentation, and the services themselves.While experience with cloud monitoring technologies is preferred, it is not required. You need hands-on technical experience, and the ability to dive deep into new tech quickly. You must also have the skills to work with organizational leaders, subject matter experts, and other writers to deliver results using agile models and processes. You should be comfortable writing API reference documentation, and writing and describing command-line and/or code examples.AWS has the most services, and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases, to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and the Internet of Things.Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.We have a formal mentor search application that lets you find a mentor who works best for you based on location, job family, job level etc. Your manager can also help you find mentors. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have multiple employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.100271002810030Key job responsibilities- Author and deliver high-quality documentation and UI text for developer tools and services.- Develop, negotiate, and drive content strategy in alignment with engineering product strategy.- Be the first “customer," providing technical feedback on new features and experiences.- Work with customer data, gather documentation feedback, and drive your insights into content and product planning.- Work with other writers to improve how we write, and evolve how we approach technical documentation as a team.- Drive innovation and growth within your role and also within the AWS documentation group.- Take ownership of your role within a service and drive improvements and enhancements.About the teamThe AWS Documentation team writes and provides support for a diverse technical audience, including developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, research, learn, and experiment. We collaborate with product managers and service teams to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services, to influence product design and the customer experience. What we do makes a difference to our customers. We work and train together, so that we are always learning from one another. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- Degree or certification in a relevant technical field or equivalent experience.- A minimum of 5 years as a senior technical writer or in a programming role with high-quality written work artifacts.- Proven experience designing and delivering developer-oriented documentation.- Experience with or understanding of cloud computing, including cloud storage technologies- Experience using content publishing tools to write, format, manage, and publish technical content on the web. ...

Do you possess a strong technical documentation background coupled with a passion for creating exceptional content? Are you eager to take on the challenge of supporting Amazon's position as the leading innovator in cloud computing and web services technology? This role presents an exciting opportunity to collaborate with a stellar technical team and author technical content within a cross-functional, distributed environment.AWS Supply Chain is a cloud-based application that works with your enterprise resource planning (ERP) and supply chain management systems to connect and extract your inventory, supply, and demand related data from existing ERP or supply chain systems into a single data model. The AWS Supply Chain service is looking for a Technical Writer to produce high-quality technical publications for the service. Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. This is an opportunity to explain complex information concisely. You will become part of a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.We have a formal mentor search application that lets you find a mentor who works best for you based on location, job family, job level etc. Your manager can also help you find mentors. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have multiple employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. This position is open to candidates in Seattle, WA Code: 10027, 10028, 10030About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONSDegree or certification in a relevant technical field or equivalent experienceA minimum of 5 years of experience designing and producing content for a technical audience, such as Software Engineers, System Administrators, or IT professionalsExperience using content publishing tools to write, format, manage, and publish technical content on the web ...

Do you like building software? Do you like solving problems at scale?Passionate about open source software and its benefit for large orgs?Come join us in Amazon Software Builder Experience, in making Amazon developers more efficient.The AWS Builder Tools Software Assurance and Curation org is looking for a Technical Program Manager (TPM) to help us in our mission to make developers focus on coding, and making their life easier with an automated software patching support. As a Sr. TPM, you will own the strategy for open source/third party software usage and upgrades in Amazon. You will work on projects like below:- Provide a safe and easy way to perform software upgrade at scale for Amazon developers. - Devise the short term program plans and long term strategy for third party software upgrades across Amazon partnering with open source community and language/subject experts inside Amazon.As a TPM, you will: - Be a mission-critical member of the leadership team, unify distributed engineering efforts and own the plan to deliver high-profile new tools and features for developers that build AWS and Amazon.com. - Lead strategic initiatives across many Amazon teams that will provide developers with high-impact improvements. - Draw on your knowledge of software development to hold a high standard of excellence for the developer experience. - Drive technical requirements, design, and delivery planning, working across engineering teams and stakeholders to ensure successful launch of initiatives. - Enable transparency and decision-making across AWS executive leadership by providing critical communication and clear status of the initiatives you own. - Apply your expertise, problem solving skills, and creativity to add value and diversity of thought to our team.The Senior TPM role requires excellent leadership skills, strong technical expertise and hands-on project management skills. The right candidate will be adept at writing technical specifications, owning program schedules from design to release, and partnering effectively with other teams across Amazon.If you enjoy iterating quickly, testing new ideas, and are passionate about providing a great user experience, we want to hear from you! AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.Mentor We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About the teamAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

As a Senior Technical Program Manager, on the AWS Security SecDevOps team, you will be a critical part of an organization focused on influencing the security culture within Amazon. The SecDevOps team is responsible for building internal services critical to the AWS Security Incident Response organization. You will support and enhance the daily operations of our team by identifying, selecting, prioritizing, planning, and executing strategic improvement programs. You will apply your project, program and software development lifecycle knowledge to deliver automation and software applications that scale security engineer efficiency for Amazon. This includes the coordination of security issue management and incident response tooling, implement improvements and efficiencies across the organization. You will identify future opportunities for improvement through implementing and analyzing quantitative metrics around program functions. You will coordinate with other PMs, TPMs, Software Development Engineers, and Security Engineers to deliver frameworks and mechanisms, which provide services to other security engineering teams. You will help the team develop repeatable processes that improve program capabilities and project execution. You will be a crucial element for our team, ensuring the continued security of our systems.This role has strategic impact and influence within AWS Security. We are custodians of the incident management and incident response system used by security engineers in the AWS Security Incident Response organization. In this role, you will collaborate with Product Management and Engineering teams to drive roadmap and new features for services owned by the SecDevOps team. You will also drive adoption and growth of these services.The right candidate will possess a strong technical program management background, will have demonstrated experience leading medium to large projects for a team, and will want to have a lasting impact in the AWS Security space. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive strategic initiatives, but can also roll up your sleeves, dig in and get the job done.This role is based in Seattle, WA.Key job responsibilities- Inform strategy, vision, deliverables needed, action items. Partner with stakeholders while helping the team successfully execute on strategic projects.- Working with security engineering customers to identify requirements to better serve them with services, tools, and automation - you are a liaison between the team and our customers.- Working closely with partner teams to scope interactions, plan and align long-term strategy, execute strategic projects, and manage the integration process of project deliverables.- Working on behalf of the SecDevOps team to get stakeholder buy-in, funding, and resourcing for new/proposed projects.- Driving technical integration efforts, working with service teams to develop standardized, and repeatable processes, and tracking outcomes- Manage the complete lifecycle of our software development efforts by helping define our roadmap with internally used products, tracking new and backlogged feature requests, and track user feedback for iterative improvement- Providing regular and ad-hoc status updates to the teams, senior leaders, and senior executives on a regular basisAbout the teamWe build highly available and resilient software and automation for AWS Security, enabling consistent and faster security issue response. Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

This role is focused on transformation - leading some of the most ambiguous, complex, and strategic programs across GREF. In this role you will play a pivotal role in developing new capabilities, activating strategic initiatives, developing PRFAQs, and reimagining and reinventing processes in close partnership with cross-functional teams. We are seeking a self-motivated, ownership-minded, and nimble Senior Design Program Manager to be a force-multiplier for our Global Transformation + Insights team, amplifying our efforts and impact. Key job responsibilities* Partner with GTI and broader GREF leadership to scope, activate, and drive programs. Apply systems and design thinking to work backwards from the customer, apply Learn and Be Curious to fully understand and dimensionalize a problem statement, provide recommendations on scope and resourcing, and develop and execute roadmaps to lead times from "as-is" to the ideal "to-be" state* Contribute to key project decision-making, including: insights coordination, customer journey mapping, requirements gathering, roadmap development, resource allocation, process design, coordination of teams and reviews* Program manage key programs* Lead GTI delivery in partnership with functional leads. Remove obstacles, coordinate reviews with stakeholders and leadership, communicate team status* Act as a bridge between GREF and other stakeholder teams - potentially partnering across global and regional teams ranging from Customer Insights, to Creative, to Finance, to Design & Construction, to Occupancy Planning* Anticipate bottlenecks, provide escalation management, and balance the customer needs versus business goals and technical constraints* Implement durable and repeatable processes * Standardize, socialize, and continuously improve our user-centered design process* Enable creative solutions by leveraging design and business acumen, high judgement, and knowledge of business and customer experience best practices* Define success metrics and be responsible for ensuring their implementation and identifying supporting system and reporting requirements are in place to enable* Promote a sense of transparency, visibility, and community among our teams* Navigate and prioritize evolving initiatives in a fast-paced environmentAbout the teamThis role will be a key leader within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity. BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience understanding needs of business and end customers and translating them into right solutions- Experience gathering and analyzing large amounts of data and delivering continuous business improvements ...

Amazon Prime is an integral part of Amazon, providing customers unlimited free two-day shipping on more than 50 million items, as well as streaming of Prime Video, Prime Music, and Prime Reading, early access to select lightning deals, and more. The Amazon Prime program is present in 25+ countries and is ever-expanding. The Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers, and are relentlessly focused on improving the membership experience to delight customers around the globe. The Prime UX team works with global product, marketing, branding, science, and technical team partners to deliver compelling customer experiences for Amazon. As a Senior UX Design Technologist, you will play a pivotal role in the Prime UX design organization, applying your technical skills to conceptualize and prototype customer-centered design solutions that delight Amazon Prime customers around the globe. You will be part of core UX team responsible for building and evolving the Prime Design System, and bringing design ideas (interactions, visuals, sound, motion) to life to drive innovation within the Prime membership experience. Your work will be instrumental in demonstrating and evaluating these concepts, serving as a crucial reference for our design, product, engineering, and marketing partners, and helping Prime UX deliver design at scale. If you're an experienced UX Design Technologist who thrives on pushing the boundaries of what's possible, we'd love to hear from you. Join our team and help us create innovative solutions that delight Amazon Prime customers around the world.Key job responsibilities- Build high-quality, functional prototypes and demos that convey, prove, and advance the vision of future Prime products and features- Work with Amazon-wide stakeholders, including UX and engineering partners, to design, build, and maintain the central Prime Design System Library- Collaborate with design leadership and cross-functional partners throughout the product development lifecycle- Work alongside designers, product managers, engineers, and other experts to drive concepts from ideation to implementation- Advance design thinking by leveraging your technical expertise and supporting your team- Thrive in a fast-paced, iterative environment with minimal documentation and technical supportBar-raising deliverables: - Extensive experience in prototyping and building user-facing digital experiences- Ability to lead the execution of large-scale prototypes and provide technical expertise on UX solutions- Strong collaboration and communication skills to work effectively with cross-functional teams- Comfort with ambiguity and the ability to drive projects forward in a complex, fast-paced environment- Passion for delivering design at scale and a relentless focus on improving the customer experienceBASIC QUALIFICATIONS- 6+ years of front-end technologist, engineer, or UX prototyper experience- Have coding samples in front end programming languages- Have an available online portfolio- Proficiency in a range of design and development tools, such as Figma, Framer, React, and JavaScript ...

Amazon Alexa is one of the world's most utilized and beloved assistants. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in AI technologies. You will have the opportunity to impact the customer experience, design, and implementation of innovative products and features. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun and make history.The Alexa Experiences & Services team is looking for a Senior User Experience Designer to work on Identity and Personalization Experiences as well as other exciting Alexa projects. The Alexa Personalization designer will support the Alexa Customer Journeys team to create features and frameworks that help customers experience personalized assistance and access content they love.This Senior UX Designer will work on brand new Alexa features and will re-design existing features. You will create elegant, intuitive user interfaces that meet unique customer needs. You will work closely with other designers, researchers, product management, engineering, data science and operational teams to successfully go from early stage product concepts to iterations and launches of new features.Key job responsibilities- Create world-class, user-centered designs through consideration of customer research, business requirements, technical considerations, and usability study findings, These experiences will bridge voice, multimodal, web, and mobile applications.- Collaborate directly with Conversation Designers and the Research team to ensure a consistent and delightful experience across all customer touch points- Partner with the Product Management team to translate business requirements into use cases and high-level customer experience requirements- Collaborate directly with Software Engineers to bring the resulting designs and vision to market- Develop conceptual diagrams, wireframes, visual mockups, and prototypes- Develop and maintain detailed user-interface specifications- Present design work to the design team, product team, and leadership for review and feedbackAdditional Preferred Qualifications: - Ability to take complex concepts and quickly turn around detailed flows and mockups or prototypes reflecting a range of options- Ability to manage ambiguity, work autonomously, and multi-task in an agile environment- Ability to communicate, present, and gracefully defend your team’s design decisions- Experience with multiple platforms and form factors, including phone, tablet, multi-modal, and wearables- Experience building voice-based products and services- Bachelor’s degree in Design or equivalent design-related field, or commensurate industry experienceA day in the lifeEach day, you will connect and collaborate with designers and researchers across the Alexa team. You’ll work directly with product managers to understand requirements, and develop design concepts that will be reviewed with leadership. You’ll also work with software teams to deliver detailed visual and interaction specifications. While the environment will be fast-paced, you’ll always be embedded in a supportive community of team members who are ready to provide feedback and support. Because we see an Amazonian's time as a scarce resource that must be respected, we'll help you defend your work/life balance and will actively support your professional growth.About the teamThe Alexa Experiences and Services Design and Research group works on foundational and innovative Alexa experiences on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices. We’re a passionate group of designers and researchers dedicated to delighting Alexa users.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio ...

Amazon Alexa is one of the world's most utilized and beloved assistants. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in AI technologies. You will have the opportunity to impact the customer experience, design, and implementation of cutting-edge products and features. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun and make history.The Alexa Experiences & Services team is looking for a Senior User Experience Designer to work on Proactive Experiences as well as other exciting Alexa projects. The Alexa Proactivity designer will support the Alexa Customer Journeys team to enhance the customer’s experience by anticipating their needs or current context — and meet those needs with information, suggestions, and/or actions in the most appropriate interaction modalities and CX across multiple product surfaces.This Senior UX Designer will work on cutting-edge Alexa features and revise existing features. You will create elegant, intuitive user interfaces that meet unique customer needs. You will work closely with other designers, researchers, product management, engineering, data science and operational teams to successfully go from early stage product concepts to iterations and launches of new features.Key job responsibilities- Create world-class, user-centered designs through consideration of customer research, business requirements, technical considerations, and usability study findings, These experiences will bridge voice, multimodal, web, and mobile applications.- Collaborate directly with Conversation Designers and the Research team to ensure a consistent and delightful experience across all customer touch points- Partner with the Product Management team to translate business requirements into use cases and high-level customer experience requirements- Collaborate directly with Software Engineers to bring the resulting designs and vision to market- Develop conceptual diagrams, wireframes, visual mockups, and prototypes- Develop and maintain detailed user-interface specifications- Present design work to the design team, product team, and leadership for review and feedbackAdditional Preferred Qualifications: - Ability to take complex concepts and quickly turn around detailed flows and mockups or prototypes reflecting a range of options- Ability to manage ambiguity, work autonomously, and multi-task in an agile environment- Ability to communicate, present, and gracefully defend your team’s design decisions- Experience with multiple platforms and form factors, including phone, tablet, multi-modal, and wearables- Experience building voice-based products and services- Bachelor’s degree in Design or equivalent design-related field, or commensurate industry experienceA day in the lifeEach day, you will connect and collaborate with designers and researchers across the Alexa team. You’ll work directly with product managers to understand requirements, and develop design concepts that will be reviewed with leadership. You’ll also work with software teams to deliver detailed visual and interaction specifications. While the environment will be fast-paced, you’ll always be embedded in a supportive community of team members who are ready to provide feedback and support. Because we see an Amazonian's time as a scarce resource that must be respected, we'll help you defend your work/life balance and will actively support your professional growth.About the teamThe Alexa Experiences and Services Design and Research group works on foundational and innovative Alexa experiences on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices. We’re a passionate group of designers and researchers dedicated to delighting Alexa users.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio ...

Are you passionate about shaping the future of healthcare through innovative design? Amazon Health is seeking a customer-obsessed Senior UX Designer to join our team and revolutionize how people discover, engage with, and manage their health. This role will be responsible for defining, articulating, and championing the future vision of healthcare experiences that inspire, motivate, and educate our global audience.Key job responsibilities* Lead the end-to-end design process for complex user experiences, from strategy and prototyping to testing and design, solving healthcare challenges at massive scale.* Create visually compelling, on-brand design solutions that enhance usability and delight users while adhering to Amazon's design principles.* Define and drive the visually appealing UX vision and strategy for key initiatives, collaborating closely with cross-functional partners including Product, Engineering, and Business leaders.* Conduct in-depth usability testing and leverage analytics to inform design decisions and measure the success of UX innovations.* Create comprehensive design artifacts including user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.* Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.* Champion a user-centered design approach throughout the organization, advocating for user needs and elevating the overall quality of design.* Mentor junior designers, fostering a culture of design excellence and continuous learning.* Contribute to the development and maintenance of our design system and UI library, ensuring consistency and scalability across products.A day in the lifeAs a Senior UX Designer at Amazon Health, you'll tackle some of our most complex customer problems. You're expected to think like an owner and raise the bar for customer experience. Your day might be involve collaborating with UX Researchers on a new study, brainstorming innovative solutions with Product Managers, or presenting your latest designs to senior leadership. You'll use your organizational and communication skills to bring clarity to ambiguous situations, working strategically with team members across the organization.About the teamYou'll join a dynamic, growing team of UX practitioners who support each other's development. We offer mentorship, autonomy, and opportunities to contribute to our supportive culture. Our mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with quality healthcare products and services. We use design, service, and technology to change the way people think about their health. You'll be at the forefront of reimagining healthcare experiences, combining technology with human-centered design.BASIC QUALIFICATIONS- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- 7+ years of UX designer or interaction designer experience ...

The Connective Experiences UX team is looking for a driven and thoughtful Senior UX Designer to own the user experience of the Paragon Case Management System. Paragon is an integrated human in the loop (HITL) system of products used by over 100K people across 180+ Amazon teams to provide support to various Amazon customer personas (including buyers, sellers, advertisers, and more), and resolve their issues accurately and speedily. Paragon’s three-year vision is to become the HITL platform of choice for Amazon and invest in automation innovations while improving end-customer experience. You will partner closely with product and engineering to achieve this vision. You will work with Paragon’s diverse user base to learn about their needs, design the core Paragon experience, and set standards that other designers follow when contributing to Paragon. Key job responsibilities* Lead the design for improvements of existing experiences and wholly new experiences while planning and defining strategy for the direction of future iterations.* Analyze customer problems, design customer journey flows and delightful solutions that deliver results.* Lead UX research activities to learn more about customers and partner with a UX researcher on larger-scale research activities.* Develop high level and/or detailed storyboards, mock-ups, interaction flows, and prototypes to effectively communicate interaction and design ideas.* Advocate for your design solutions by putting them in context of the inputs that influenced the design decisions including business and user goals, demographic and usage data, and research findings.* Review and defend design recommendations to partners, stakeholders, and senior leadership.* Work alongside engineers and product managers throughout all stages of the production cycle* Provide design clarification and consultation as needed to engineers when UX deliverables are being developed.* Define core patterns and information architecture of Paragon.* Consult with other UX designers contributing to Paragon to ensure customers are getting a consistent experience.A day in the lifeA typical day could involve meeting with key stakeholders to discuss the scope and requirements of a project and how it fits into the bigger picture of the customer experience. You may lead workshops and meetings to generate inputs to the design process and then have focus time to work on those designs. You may have multiple projects occurring simultaneously and will be responsible for managing dueling priorities.About the teamYou will be embedded in a UX team that owns the search, support, and communications experiences on Seller Central, the tool third party Sellers use to run their business on Amazon and one of Paragon’s customers, as well as the information architecture of the overall experience. Although you will work closely with stakeholders outside the UX team, you will still have a supportive UX team to help you when you get stuck and provide new perspectives on problems.BASIC QUALIFICATIONS- 8+ years of design experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Knowledge of best practices for information architecture and design- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience in delivering design solutions for projects of large scope and complexity ...

Amazon Customer Service is using generative AI to reinvent and reimagine our customer experiences. While we've made great strides in using AI to create smart, personalized, and easy-to-use self-service experiences, we believe we have only scratched the surface. We are looking for a Senior UX Designer who can drive a customer-centered UX design process with the curiosity and creativity needed to revolutionize customer service. Key job responsibilities- Contribute to customer service product direction as part of a team that includes AI scientists, developers, UX researchers, and product managers, working together to translate complex AI and automation concepts into intuitive, easy-to-use experiences that empower customers to resolve their issues quickly and efficiently.- Drive innovation by leveraging your deep experience with UX design best practices through every step of the product development process, from observing customers to understand their needs, to meticulously crafting a highly polished, intuitive interface. - Confidently engage with executives and stakeholders while presenting the team’s work and discussing their feedback. - Contribute to a healthy, creative, problem-solving culture while helping those around you raise the bar for our customers. A day in the lifeA day in the life of a Senior UX Designer in Amazon Customer Service is fast-paced, highly collaborative, and highly focused on our customers. You will participate in meetings to review and provide feedback on detailed documentation, and lead sessions where you share customer insights, challenges, and the UX solutions you and your team have developed. You will work closely with UX researchers, writers, producers, and other designers, while also collaborating extensively with product managers, developers, and AI scientists to reinvent and reimagine solutions for our customers. And yes, our dog-friendly workplace means you might have some four-legged coworkers.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience designing customer facing retail products- Experience with UX design of complex workflows- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar ...

Does playing a key role in the launch of new Amazon products such as Echo and Alexa-enabled devices, Fire TVs, Kindle eReaders, and Fire Tablets around the globe sound exciting? The Device Software and Services team is recruiting a Senior UX designer to drive the design of our next-generation cross-platform UX experience system for Amazon customers. You will lead the creation of the principles, rules, patterns, UI components, and aesthetic style of the Amazon Device experience. From early-stage concepts all the way through final delivery and launch, you’ll work closely with product management, engineering, and executive leadership across Amazon Devices and beyond. This is an excellent opportunity to be a critical part of the innovation we deliver to delight our customers.Key job responsibilities- Understand our brands, goals, and business goals to create our product/service personality- Ensure the UX system supports measurable business requirements and goals- Incorporate market analysis, customer feedback, technical constraints, and usability findings into design- Quickly and iteratively create interaction flows, wireframes, and visual design mockups throughout the design process- Develop and maintain detailed information architecture and design specifications- Present design work to UX, Product, and Engineering teams, as well as stakeholders and executive leadership- Collaborate with designers in partner Amazon teams and beyond on common UX systems design including developer portalsA day in the lifeWhiteboard design with PMs and Engineers, discuss new studies results and iterate on new designs with the product team, drew cross-experiences models with other services teams. Present your conclusion to the leadership and make history.About the teamWe’re the people behind Alexa, Kindle, Fire Tablets, Fire TV, Echo, Astro, Luna, Ring, and Project Kuiper. We invent and reinvent ground-breaking products and features, taking them from concept to launch and beyond. We enable voice-activated experiences, curate memories, and enable smart home connectivity and security. We deliver access to high-speed internet, advance ambient intelligence, and much more. We’re not a start-up, but that doesn’t stop us from acting like one. Amazon Devices and Services is pushing the boundaries of what’s possible. Our diverse teams inspire one another. Here, you can do your life’s best work, and improve the lives of hundreds of millions of people across the globe.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio ...

Are you a skilled, thoughtful designer ready to make an impact? As a UX Designer in ES Tech, you will be responsible for crafting the next generation of HR products. In this role, your design work has a direct impact on the lives of millions of Amazonians, helping them address their HR needs efficiently while still feeling personal and human.We're looking for a Senior UX Designer with a passion for improving the customer experience and driving high-visibility programs. In this role, you will lead the design vision, strategy and execution of customer experiences that get upstream and are created to scale. You’ll advocate for accessible design and work backwards from customer problems and needs. You will work closely with other UX designers and researchers on the team, product managers, engineers, and business stakeholders to understand the needs of employees, managers, and HR team members across all of Amazon’s businesses, worldwide. You’ll drive UX design from early-stage concepts all the way through final delivery and launch.Key job responsibilities- Own end-to-end product experiences that are accessible, delight customers, and deliver on business objectives.- Create user flows, wireframes, prototypes, high-fidelity designs with detailed specifications, and functional prototypes for mobile and web interfaces.- Champion a user-centered design culture through creative collaborations. Build cross-functional partnerships to deliver seamless customer-centric experiences.- Present design work to cross-functional teams, stakeholders, and leadership for feedback and review.- Develop and drive the adoption of design guidelines, best practices, processes, and tools across the organization.- Contribute to the professional development of your team and colleagues through coaching, mentorship, and modeling Amazon's leadership principles.About the teamThe Amazon Employee Services Technology (ES Tech) team is building cutting edge solutions to streamline human resource processes. Our team includes UX Researchers, Designers, Product Managers, and Engineers. We work on projects ranging from rapid, iterative design on tactical projects, to major strategic efforts that rethink how we provide support to our employees. We work together with internal stakeholders to create user experiences that help, surprise and delight.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

The Amazon Gift Cards Design team is committed to revolutionizing the gifting experience through cutting-edge technology and thoughtfully designed experiences that distinguishes us from the competition. We are seeking thoughtful, talented, and multi-faceted user experience designers who love empowering our customers with high-quality interaction and visual design and who are eager to bring their creative ideas and hard work to our team. We are looking for an accomplished and visionary Senior UX designer, who will be responsible for defining, articulating, and championing the future vision for how our customers buy and use Amazon Gift Cards. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.This role is for a hands-on designer with a leader mindset who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.Here’s the kind of person we are looking for:• You have 8+ years of experience – You have worked as a designer for at-least 8 years, and have experience designing, building and delivering products. • You’re a full stack user experience designer. You look at interaction design, visual design and aesthetics, typography, motion, 3D, human factors, and more as tools in the UX designer’s toolkit. • You thrive on working well with others. You make the people around you better. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best.• You get stuff done.• You’re a fantastic storyteller. You know that our products tell our customers a story through the user experience. You won’t rest until that story is a compelling one.• You love rules and you know when to break them. You think systemically because you know that creating a coherent experience requires it. But you know when the system needs to expand to accommodate a user’s varied conceptual model. And you know when to do something completely unique to create an arresting and product-defining moment.• You don’t already know everything and you love to learn. You’re inspired by helping users solve their problems. You love finding out you’re wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions.• And finally, you want to be part of creating dramatic and impactful change on a team that is committed to becoming a beacon for others when it comes to user experience design. You learned your craft through a combination of formal training and on-the-job experience. If you have the experience and passion for doing this work at the highest level, we’d love to talk to talk to you and see a portfolio of the work you’re most proud of.Key job responsibilities• Partner with product managers to drive the roadmap for new components.• Collaborate with product design teams to understand user needs, problems, and goals across diverse use cases. • Partner with researchers and data scientists to gain insight to drive and improve designs.• Work with other designers to ensure cohesion and deliver exceptional user experiences.• Articulate guiding principles to ground and inspire ideation, prototyping, and exploration of various design solutions. • Design components with ingenious microinteractions, that integrate with Amazon's design system, prioritize accessibility, and respond across desktop and mobile experiences.• Create interaction specifications using language, diagrams, and prototypes to describe component usage, anatomy, behavior, and configuration with clarity and detail.• Partner closely with engineering teams from design to hand off, and ensure components are implemented to specification.• Work closely with development team to ensure the designs are accurately implemented.• Mentor junior designers on the team.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

The Global Talent Management and Compensation organization is looking for a Senior UX Designer to join our team. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life harmony and advance in their careers. We build intelligent products and services that offer a consumer-grade user experience and use science to manage talent development. You will join a team of passionate designers and researchers to create products to address the sheer scale of HR at Amazon, while providing engaging, personal, and human experiences.We’re looking for a Senior UX Designer to wake up every day thinking about the employee experience at Amazon. You will be responsible for cultivating and crafting the vision for the next generation product suite and leading the execution of that vision. You're an experienced UX Designer who continues to learn new techniques and follows trends in the industry. You will be responsible for the design of the end-to-end employee experience. You'll craft elegant design solutions across a range of personas and platforms at global scale and collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT) organization.To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic, big-picture thinker. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.Key job responsibilities- Assume ownership for the design of end-to-end product experiences and features.- Contribute to the vision for the organization and influence the product strategic roadmap.- Lead design through all phases of the product development lifecycle from discovery to launch.- Champion user-centered design culture.- Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.- Model behavior that exemplifies Amazon Leadership Principles in their team and raises the design bar for the organization.- Provide coaching and feedback, with an emphasis on growing junior designers and leadership capability.- Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.A day in the lifeAs a Senior UX Designer, you will be working with product and engineering stakeholders closely on day-to-day basis. You will independently own multiple products or features and collaborate with other UX designers to connect these individual features to a holistic experience. UX Researchers will support you. You will share design work regularly in design, stakeholder, and leadership reviews. About the teamOur team harnesses the power of design thinking to deeply understand our customers. We create innovative and inclusive experiences which empower Amazonians to own their careers. We are highly motivated by accessibility and inclusion. We work on unique problems and define experiences that reinforce Amazon's unique culture.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio ...