Applied Scientist III, Sponsored Products, Amazon

Job summaryAmazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth.We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day. We optimize product placements using a combination of machine learning and natural language processing (NLP) algorithms operating in low latency, high-volume systems. We are highly motivated, collaborative and fun-loving, with entrepreneurial drive and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.As an Applied Scientist III, you will take ownership of the technical roadmap and delivery of real-time, scalable machine learning models influencing ad selection, relevance and ranking models. You will work with other Applied Scientists and Machine Learning Engineers to experiment and innovate quickly with a diverse set of models, features and techniques in a high-volume, low-latency environment. Our workflows scan billions of documents, with milliseconds of latency budget while ensuring high relevance of retrieved items. So the level of quality and reliability is critically important.As a Applied Scientist III on this team, you will: - Build machine learning models that can scale to our run-time requirements. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. - Help recruit and mentor other Applied Scientists on the team.About the teamThe Sponsored Product search entitiy sourcing delivery team helps deliver billions of ad impressions and millions daily clicks daily. Our core charter revolves around building state-of-art machine-learning (ML) and natural-language-processing (NLP) methodologies to improve the search indexing & ranking mechanisms, which will directly improve the customer experience. We’re a talented team of scientists and engineers working on complex and ambiguous problems, and we have an engineering-driven culture that influences business outcomes.BASIC QUALIFICATIONS- 6+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Applied Scientist III, US Prime and Marketing Tech

Are you excited to work on cutting edge product-driven generative AI solutions to help customers discover the hottest and best reviewed products? The Discovery Tech team helps customers discover and engage with new customer experience with popular and relevant products across Amazon worldwide. We do this by combining technology, science, and innovation to build new customer-facing features and experiences alongside cutting edge tools for marketers. You will be responsible for creating and building critical services that automatically generate, target, and optimize Amazon’s cross-category marketing and merchandising. Through the enablement of intelligent marketing campaigns that leverage machine-learning models, you will help to deliver the best possible shopping experience for Amazon’s customers all over the globe. We are looking for analytical problem solvers who enjoy diving into data, excited about data science and statistics, can multi-task, and can credibly interface between engineering teams and business stakeholders. Your analytical abilities, business understanding, and technical savvy will be used to identify specific and actionable opportunities to solve existing business problems and look around corners for future opportunities. Your domain spans the design, development, testing, and deployment of data-driven and highly scalable machine learning solutions in product recommendation. As an Applied Scientist III, you bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. To know more about Amazon science, please visit https://www.amazon.scienceBASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Applied Scientist Manager, Consumer Electronics Technology

Amazon's Consumer Electronics Tech (CE Tech) organization is seeking an Applied Science Manager to lead, manage, and grow a team of talented Applied Scientists. This team leverages Artificial Intelligence (AI) including Generative AI (GenAI) and state of the art Machine Learning (ML) techniques to build the next-generation experiences for customers shopping on the Amazon website and the mobile app. Many of the initiatives we prioritize have broad, cross-category scope and impact, from developing innovating science solutions to improve personalized product attach recommendations, generating detail page content for Bundle ASINs, developing solutions for the evaluation and benchmarking of Large Language Models for a variety of use cases, etc. In 2024, we also launched the fastest growing and most used AI Assistant by Amazonians using Anthropic's Claude LLMs. As the AS manager, you will be leading an exciting and diverse portfolio of AS initiatives, and you will have strong influence on our prioritization. Key job responsibilitiesThis role has 3 main responsibilities: 1) Set the strategic vision for the Applied Science team in collaboration with key stakeholders, and drive the vision forward. This includes up-leveling the team's profile within the broader SVP org and identifying collaboration opportunities with other teams and execute on them, as well as contributing actively to annual planning, product roadmap prioritization, and maintaining a high bar on operational excellence, 2) Create mechanisms for the smooth functioning of your team, including mechanisms for auditing, sprint planning, and execution, 3) Hire & Develop your team, including creating appropriate scope of work for your team members to set them up for success.Your team will partner closely with Product Managers, Software Development Managers, and Software/ML engineers to envision, and bring to life features and experiences that delight Amazon shoppers WW. In addition, this team also invests in developing strong thought leadership with cross-organization influence, as well as publishing papers at prestigious internal and external AI / ML conferences. As the Applied Science Manager, you will be responsible for guiding your team in the creation and deployment of sophisticated algorithms and models that drive measurable improvements in customer satisfaction and business metrics. You will identify high-impact opportunities and translate complex business problems into actionable data science solutions. BASIC QUALIFICATIONS- 5+ years of scientists or machine learning engineers management experience- 6+ years of building machine learning models or developing algorithms for business application experience ...

Applied Scientist, Prime Air Navigation

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are seeking a highly skilled Navigation Scientist to help develop advanced algorithms and software for our Prime Air delivery drone program. In this role, you will conduct comprehensive navigation analysis to support cross-functional decision-making, define system architecture and requirements, contribute to the development of flight algorithms, and actively identify innovative technological opportunities that will drive significant enhancements to meet our customers' evolving demands.Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- Experience programming in Java, C++, Python or related language- Experience implementing algorithms using both toolkits and self-developed code ...

Applied Scientist, AGI Sensory Foundation Model

Our mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs like speech, images, and video, enabling natural, empathetic, and adaptive interactions. We develop cutting-edge Large Language Models (LLMs) that leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval.We seek a talented Applied Scientist with expertise in LLMs, speech, audio, NLP, or multimodal learning to pioneer innovations in data simulation, representation, model pre-training/fine-tuning, generation, reasoning, retrieval, and evaluation. The ideal candidate will build scalable solutions for a variety of applications, such as streaming real-time conversational experiences, including multilingual support, talking avatar interactions, customizable personalities, and conversational turn-taking. With a passion for pushing boundaries and rapid experimentation, you'll deliver high-impact solutions from research to customer-facing products and services.Key job responsibilitiesAs an Applied Scientist, you'll leverage your expertise to research novel algorithms and modeling techniques to develop data simulation approaches mimicking real-world interactions with a focus on the speech modality. You'll acquire and curate large, diverse datasets while ensuring privacy, creating robust evaluation metrics and test sets to comprehensively assess LLM performance. Integrating human-in-the-loop feedback, you'll iterate on data selection, sampling, and enhancement techniques to improve the core model performance. Your innovations in data representation, model pre-training/fine-tuning on simulated and real-world datasets, and responsible AI practices will directly impact customers through new AI products and services.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Amazon

We’re working to improve shopping on Amazon using the conversational capabilities of LLMs, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, across the breadth of Amazon Shopping and AGI to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Amazon Advertising

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! As an Applied Scientist on this team, you will: - Be a strong contributor to Machine Learning; lending effort within this team and across other teams.- Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience.- Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity.- Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models.- Run A/B experiments, gather data, and perform statistical analysis.- Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.- Research new and innovative machine learning approaches.Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.Team video https://youtu.be/zD_6Lzw8raE BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Amazon Customer Service

We are looking for an Applied Scientist that will develop scientific algorithms, and deploy Large Language Model (LLM) solutions to improve the customer experience and support driver needs. The Applied Scientist will work closely with technology and product teams to solve business and technology problems using scientific approaches to build an advanced driver/customer facing chat-bot that surprises and delights our customers. As an Applied Scientist at Amazon, you will apply scientific principles to support significant invention, develop code, and will be deeply involved in bringing the algorithms to production. You will also work on cross-disciplinary efforts with other scientists within Amazon.Key job responsibilities- Develop scalable efficient solutions for customers using scientifically-based methods, LLM, and decision making.- Help support production systems that take inputs from multiple models and make decisions in real time.- Automate feedback loops for algorithms in production.- Utilize Amazon systems and tools to effectively work with terabytes of data.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamThe Shipping and Delivery Support (SDS) Tech team’s mission is to enable successful deliveries through fast and efficient support experiences for our drivers, recipients, and associates. The science team utilizes advanced scientific methods, including LLM to support the business, and improve driver support quality and deliveries efficiency.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Amazon Legal technologies

Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine learning techniques to solve complex challenges across Amazon's varied businesses? If so, Amazon's Legal technologies team has an exciting opportunity for you as an Applied Scientist.At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Amazon Legal technologies team plays a pivotal role in supporting all Amazon Businesses and solving complex customer problems.As an Applied Scientist, you will join a talented and collaborative team that is dedicated to driving innovation and delivering exceptional experiences for our customers. You will be part of a global team that is focused on solving both Legal and business problems. The position is based in Seattle but will interact with global customers and teams.Join us at Amazon Legal tech and you would have the opportunity to solve some the most complex problems surrounding the Legal industry. Please visit https://www.amazon.science for more informationKey job responsibilitiesApply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges.Collaborate with cross-functional teams, including software engineers, applied scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions.Continuously explore and evaluate state-of-the-art NLP techniques and methodologies to improve the accuracy and efficiency of language-related systems.Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Amazon One

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you excited about developing state-of-the-art Deep Learning, Computer Vision and GenAI algorithms and designs using large data sets to solve real world problems? Do you have proven analytical capabilities and can multi-task and thrive in a fast-paced environment? Do you want to build a foundation for your career after your Master's or Ph.D program at an industry-leading company? You enjoy the prospect of solving real-world problems that, quite frankly, have not been solved at scale anywhere before. Along the way, you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables machine learning to create significant impacts.Amazon One under AWS provides innovative biometric identity solutions for customers, offering seamless, contactless palm-based authentication with the same on-demand scalability, reliability, and machine learning expertise that drive Amazon services. Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We're seeking an Applied Scientist with the ability to apply generative AI and other machine learning techniques to conceptualize, promote, and execute cutting-edge solutions for previously unsolved challenges. As an Applied Scientist at Amazon One, you will bring AI advancements to build foundational models for customer-facing identity/biometrics solutions in complex industrial settings. You will be working in a fast-paced, cross-disciplinary team of researchers who are leaders in the field. You will take on challenging problems, distill real requirements, and then deliver solutions that either leverage existing academic and industrial research, or utilize your own out-of-the-box pragmatic thinking. In addition to coming up with novel solutions and prototypes, you may even need to deliver these to production in customer facing products. About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language ...

Applied Scientist, Amazon Robotics

Do you want to create worldwide impact in robotics while solving challenges at the edge of robotics research? Our collaborative team in Amazon Robotics builds high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans—at Amazon scale. Our mission is to create robots that perform contact-rich tasks safely, efficiently, and dexterously amid the complexity and variety of Amazon warehouses. Our solutions learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking an Applied Scientist to join our Motion Planning and Control team working on rapid, contact-rich manipulation. You will apply the latest trends in research to solve real-world problems alongside a world-class team of experts in motion planning, computer vision, deep learning, intelligent control, and semi-supervised and unsupervised learning. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, closed-loop control, robotic grasping, and manipulation in high-contact environments. Your contributions will drive the development of advanced robotic systems capable of handling complex, dynamic environments and transforming how robots interact with the world around them.Key job responsibilities• Research, design, implement and evaluate complex motion planning, controls, and decision-making algorithms that improve the performance of systems deployed in real-world conditions.• Apply recent advances in topics such as planning optimization, model-based controllers, or grasp affordance learning to our systems in the lab and in the field.• Work closely with software engineers to drive scalable, real-time implementations.• Collaborate with experts across disciplines including perception, hardware and software to create intelligent, integrated systems and solutions.• Represent Amazon in academia community through publications and scientific presentations.• Work with stakeholders across hardware, science, and operations teams to iterate on systems design and implementation.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- • Relevant industry or academic research experience in developing algorithms for robotic motion planning, perception, decision making, control and developing robotic systems. ...

Applied Scientist, Automated Reasoning Group

We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.We are looking for smart scientists capable of using a variety of domain expertise to invent, design, evangelize, and implement state-of-the-art solutions for never-before-solved problems in the space of Automated Reasoning and Artificial Intelligence. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. As an Applied Scientist, you will own the design and development of end-to-end systems. You’ll have the opportunity to write technical white papers, create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with other Amazon scientists and engineers. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve sometimes ambiguous and complex business problems.Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientist use our working backwards method to enrich the way we live and work.Key job responsibilities* Develop systems that can be used for automated software analysis and artificial intelligence* Develop core tools and algorithms that can be reused * Help lead the development of new ideas and mentor individualsAbout the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Automated Reasoning in Identity

Are you passionate about applying formal verification, program analysis, constraint-solving, and theorem proving to real world problems? Do you want to create products that help customers? If so, then we have an exciting opportunity for you. In this role, you will interact with internal teams and external customers to understand their requirements. You will apply your knowledge to propose innovative solutions, create software prototypes, and productize prototypes into production systems using software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever growing demand of customer use.Key job responsibilities- Interact with various teams to develop an understanding of their security and safety requirements.- Apply the acquired knowledge to build tools find problems, or show the absence of security/safety problems.- Implement these tools through the use of SAT, SMT, BDDs, and various concepts from programming languages, theorem proving, formal verification and constraint solving.- Perform analysis of the customer systems using tools developed in-house or externally provided- Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- M.S. or Ph.D. degree in Electrical Engineering, Computer Science, Mathematics, or related technical field- At least 2 years of industrial/academic experience in formal verification, program analysis, constraint-solving, and theorem proving. ...

Applied Scientist, AWS HealthAI

At AWS Health AI, we leverage AI to revolutionize healthcare and if you are passionate to make a global-scale difference in Health, we have an opportunity for you. AWS Health AI is seeking a inventive and talented Applied Scientist to join forces in the area of Natural Language Processing, Genomics, Medical Imaging or Biomedical. We are on a mission to use Gen-AI and build new innovative solutions for Healthcare and Life Sciences users. You will be involved in the entire product development cycle including customer discovery, experimentation, design, prototyping. Whats cool? You will collaborate with team of ML-focused SDEs to productionalize these solutions. Our ideal candidates thrives in ambiguity, build collaborative relationships, moves fast, and are passionate about meaningful work. They will have the technical skills to design and build complex distributed systems that runs at AWS scale. They prefer working on small, focused teams, own their product, and love to pitch in anywhere to get the job done. They lead by example and the team naturally gravitate towards them because of their engineering expertise and decision-making ability. They can communicate effectively with a wide variety of audiences and are comfortable pitching new ideas.We are looking for candidates who thrive in an exciting, fast-paced environment and who have a strong personal interest in learning, researching, and creating new technologies with high customer impact. You will have an opportunity to influence product and leaders. As an Applied Scientist you will partner with talented scientists and engineers to design, train, test, and deploy machine learning models. You will contribute to innovative features, improve our services based on customer requirements and help maintain a highly scalable data and model management infrastructure that supports cutting-edge research. You will be responsible for translating business and engineering requirements into deliverables and software products.Prior domain knowledge in building agentic systems is strongly preferred; solid knowledge of fundamentals of statistics, machine learning, and deep learning is required. Candidates should possess strong software engineering skills and several years of industry experience.Key job responsibilities- Applying latest deep learning and natural language processing techniques to ship new features for our customer- Convert ambiguous business questions into precise science problems- Regularly ship deep learning models and natural language processing models that run at AWS scale- Collaborate with engineers, subject matter experts and product managers to deliver your solutionsWhat You'll Do:* Develop novel algorithms and modeling techniques for multimodal systems* Apply latest deep learning, Gen AI and natural language processing techniques to build model-based solutions in Health domain* Collaborate with cross-functional teams to create impactful products and services. Convert ambiguous business questions into precise science problem, and share insights/learnings from your experimentation to help product direction.* Conduct scientific research and publish in top-tier conferences and journalsWhat We're Looking For:* Experience programming in Java, C++, Python or related language* Strong background in deep learning and multimodal systems* Passion for applying AI to healthcare and life science challenges* Experience in developing scalable, secure AI/ML systems* Experience building and tuning AI powered molecular design workflows, and an up-to-date knowledge of current Biological Foundation Models (both commercial and open sources) available to customers.About the teamThis team is responsible for building classical as well as GenAI solutions that directly integrate as solutions for HealthCare and Life Science users.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Knowledge of standard speech and machine learning techniques ...

Applied Scientist, AWS Industry Products

AWS Industry Products (IP) is a new AWS engineering organization chartered to build new AWS products by applying Amazon’s innovation mechanisms along with AWS digital technologies to transform the world, industry by industry. We dive deep with leaders and innovators to solve the problems which block their industries, enabling them to capitalize on new digital business models. Simply put, our goal is to use the skill and scale of AWS to make the benefits of a connected world achievable for all businesses. We are looking for an Applied Scientist who are passionate about transforming industries through AI. This is a unique opportunity to not only listen to industry customers but also to develop AI and generative AI expertise in multiple core industries. You will join a team of scientists, product managers and software engineers that builds AI solutions in automotive, manufacturing, healthcare, sustainability/clean energy, and supply chain/operations domains. Leveraging and advancing generative AI technology will be a big part of your charter as we seek to apply the latest advancements in generative AI to industry-specific problems.Key job responsibilitiesUsing your in-depth expertise in machine learning and generative AI, you will deliver reusable science components and services that differentiate our industry products and solve customer problems. You will be the voice of scientific rigor, delivery, and innovation as you work with our segment teams on AI-driven product differentiators. You will conduct and advance research in AI and generative AI within and outside Amazon.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, AWS Payments

AWS Payments is seeking an Applied Scientist to drive high-impact science initiatives to help mitigate financial losses, create frictionless payment experience, minimize the cost of payment processing, and prevent abuses/exploitations of payment systems by bad actors. As an Applied Scientist within AWS Payments organization, your role is to leverage your strong background in Data Science and Machine Learning to build best-in-class payment risk assessment frameworks that enable efficient, data-driven decisions anytime, anywhere across payment lifecycle. You will analyze rich datasets at Amazon scale and provide insights to improve existing AI/ML solutions as well as drive new scientific initiatives that enhance the payments experience of millions of customers. This role requires a pragmatic technical leader who is comfortable navigating ambiguous environments and is capable of effectively summarizing complex data analysis and modeling results through clear verbal explanations and written documentations. The ideal candidate will have experience with machine learning models and applying science to various business contexts, especially experience in dealing with payments or financial services data. You will have to work with a group of other scientists, product managers and engineers and play an integral role in strategic decision-making. The right candidate will possess excellent business and communication skills, define business objectives and prioritize work across the team to support business outcomes, and develop solutions to key business problems.Key job responsibilities- Interact with product managers, business teams, and engineering teams to develop an understanding and domain knowledge of business requirements, processes and system structures.- Apply domain knowledge and business judgment to identify opportunities and quantify the impact aligning research direction to business requirements and make the right judgment on research project prioritization.- Develop scalable mathematical models to derive optimal or near-optimal solutions to existing and new challenges in the AWS payments space.- Improve upon existing methodologies by integrating new data sources, developing new models or algorithmic enhancements and fine-tuning model parameters.- Advocate technical solutions to business stakeholders, engineering teams, as well as executive level decision makers.- Work closely with engineers to integrate prototypes into production systems.- Frame evaluation methods to monitor the actual performance of devised solutions in production systems, identify areas with potential for improvement and work with internal teams to improve the solution with new features.- Lead the project plan from a scientific perspective on product launches including identifying key milestones, potential risks and paths to mitigate risks.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of data science experience with Master’s degree in quantitative field (e.g., Statistics, Business Analytics, Data Science, Mathematics, Economics, Engineering or Computer Science)- Expertise in using SQL for data analysis, reporting, and dashboarding. Working knowledge of web-scale data processing (e.g., PySpark).- Hands-on experience in predictive modeling and big data analysis. Strong coding and problem-solving skills in at least one programming language such as Python, R etc.- Proficiency in model development, model validation and model implementation for web-scale applications.- Ability to convey mathematical results to non-science stakeholders.- Excellent communication (verbal/written) and data presentation skills and demonstrated ability to successfully partner with business and technical teams.- Experience building data products incrementally and integrating and managing datasets from multiple sources.- Ability to deal with ambiguity and competing objectives in a fast-paced environment. ...

Applied Scientist, AWS Product ANalytics & DAta Science (PANDAS)

Do you want to transform millions of customer's experience of interacting with AWS products using artificial intelligence and machine learning? Do you want to see the impacts of your work moving the needles on the billions dollars of AWS business? Do you want to stay on the cutting edge of technology (e.g. Gen AI, graph neural network, reinforcement learning, and forecasting models) to build scalable ML products that help AWS grow? The AWS Product Analytics and Data Science (PANDAS) team is at the forefront of leveraging cutting-edge AI/ML technology and infrastructure to redefine how internal product teams interact with and derive insights from their data.Our vision is to use artificial intelligence and machine learning to enable AWS product teams and business leaders to drive product growth and create personalized, optimized, and simplified product experience. We strive to improve customers’ product experience, directly influence AWS’s top line and bottom line, and help AWS business leaders drive product growth. We want to be a centralized ML platform team that democratizes ML capabilities to AWS product teams and transform their product and customer experience.You will work cross-functionally, typically collaborating with several teams of scientists, data engineer, product managers, and business leaders (GM/VP) in order to influence the business and technical strategy for a complex, high-performance organization. You will also drive impactful, long-term choices on system architecture, spearhead a high-quality science and engineering culture, leading the science innovation and business impacts across the org.Key job responsibilities- Utilize state-of-the-art machine learning, deep learning, and statistical techniques to develop models that can predict/classify business outcomes, automate decision-making processes, and enhance user experiences.- Conduct comprehensive data analyses to extract insights, identify patterns, and inform model development, utilizing large and complex datasets from diverse sources.- Design, development, and evaluation of innovative models for predictive learning, ensuring high-quality standards are maintained. Drive the best science and engineering practices.- Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation, and model implementation.- Monitor and assess the performance of deployed models, implementing continuous improvement strategies to adapt to changing data patterns and business requirements.- Work cross-functionally with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale, focusing on scalability, efficiency, and performance.- Research and implement novel machine learning and statistical approaches that can contribute to state of the art science with publicationA day in the lifeIn your role as an applied scientist, you will play a pivotal role in shaping product development by working closely with product managers, software engineers, and designers to translate business objectives into actionable scientific projects. You will be instrumental in identifying and securing the necessary datasets in collaboration with data management teams. Your expertise will guide the selection and implementation of advanced statistical and machine learning methods, ensuring the development of robust models. These models will then be refined, tested, and deployed in production. You'll communicate your ML solution to stakeholders and product teams through effective verbal and written communication.About the teamWe are a team of scientists and engineers supporting AWS product leaders to make high impact decisions through sophisticated analytical frameworks, trusted data science methods, and scalable ML products. We came from diverse backgrounds from statistics, computer science, engineering, and business analytics. We specialized in the full end to end ML development process, including data ingestion, ETL, model development, and model deployment in production. We are supporting the data science needs across AWS EC2, Database & Analytics, and S3 teams using deep learning, graph neural network, forecasting, reinforcement learning, causal inference, etc.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, BRP (Buyer Risk Prevention)

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud?Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems?Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment?If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day.Key job responsibilitiesUse machine learning and statistical techniques to create scalable risk management systemsLearning and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trendsDesign, development and evaluation of highly innovative models for risk managementWorking closely with software engineering teams to drive real-time model implementations and new feature creationsWorking closely with operations staff to optimize risk management operations,Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementationTracking general business activity and providing clear, compelling management reporting on a regular basisResearch and implement novel machine learning and statistical approachesBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 2+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Content Understanding and Enrichment, Prime Video

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!Key job responsibilitiesAs a highly experienced and seasoned science leader, you will apply state of the art natural language processing and computer vision research to video centric digital media, while also responsible for creating and maintaining the best environment for applied science in order to recruit, retain and develop top talent. You will lead the research direction for a team of deeply talented applied scientists, creating the roadmaps for forward-looking research and communicate them effectively to senior leadership. You will also hire and develop applied scientists - growing the team to meet the evolving needs of our customers.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Customer Engagement Technology

The Applied Scientist in Natural language processing (NLP) within Customer Engagement Technology, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing conversational Artificial Intelligence (AI) systems based on large pretrained language models, that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities• Lead the research and development of Large Language Model (LLM)-based chatbots and conversational AI systems for customer service applications.• Design and implement state-of-the-art NLP and Machine Learning (ML) models for tasks such as language understanding, dialogue management, and response generation and dialogue quality assessment.• Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.• Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.• Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.• Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 3+ years of building machine learning models or developing algorithms for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) ...