Applied Scientist II, Bedrock

Amazon is looking for a passionate, talented, and inventive Applied Scientist with a strong machine learning background to help build industry-leading language technology.Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Processing (NLP), Generative AI, Large Language Model (LLM), Natural Language Understanding (NLU), Machine Learning (ML), Retrieval-Augmented Generation, Responsible AI, Agent, Evaluation, and Model Adaptation.As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services, as well as contributing to the wider research community. You will gain hands on experience with Amazon’s heterogeneous text and structured data sources, and large-scale computing resources to accelerate advances in language understanding.The Science team at AWS Bedrock builds science foundations of Bedrock, which is a fully managed service that makes high-performing foundation models available for use through a unified API. We are adamant about continuously learning state-of-the-art NLP/ML/LLM technology and exploring creative ways to delight our customers. In our daily job we are exposed to large scale NLP needs and we apply rigorous research methods to respond to them with efficient and scalable innovative solutions.At AWS Bedrock, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging AWS resources, one of the world’s leading cloud companies and you’ll be able to publish your work in top tier conferences and journals.We are building a brand new team to help develop new LLM services for AWS. You will have the opportunity to conduct novel research and influence the science roadmap and direction of the team. Come join this greenfield opportunity!A day in the lifeAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, Brand Experience Science

The Brand Experience (BX) organization creates, builds and leads innovation for Brand Owners in the Amazon store worldwide. Our growing portfolio of BX tools enable Brands to tell their unique Brand and product stories, optimize content through statistical experimentation, solicit and manage reviews to earn Customer trust and grow their business as well as engage with new and loyal Customers through a variety of channels.We are looking for a Applied Scientist to drive data insights and opportunities to improve Brands’ success. As a successful applied scientist on our talented team of scientists and engineers, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to be a sophisticated user and builder of statistical models and put them in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research).BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, Customer Intent | Personalization

Take Earth's most customer-centric company. Mix in hundreds of millions of shoppers spending tens of billions of dollars annually, an exciting opportunity to build next-generation shopping experiences, Amazon’s tremendous computational resources, and our extensive e-Commerce experience. What do you get? The most exciting position in the industry.About our organization: Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as "Keep shopping for", "Tap to explore", “Customers who bought this item also bought”, and “Frequently bought together” among others. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow.You will play a critical role in ideation for the team. We are building the next generation ML systems that powers the biggest shopping engine on earth, and we hope you will join us!Key job responsibilitiesAs an Applied Scientist on the team you will be working on cutting edge ways to help customers find the right products and content on their shopping journey. Our goal is to help customers achieve their objective seamlessly while shopping on Amazon. We are investing in multiple fronts including but not limited to GenerativeAI, LLMs, transformers, sequence models, reinforcement learning, MABs. This is an opportunity to come in on Day0 and influence the science roadmap of one of the most interesting problem spaces at Amazon - understanding the Amazon customer to build deeply personalized and adaptive shopping experiences. We will be working on applying cutting edge science and research into production to elevate the customer experience. You will be part of a multidisciplinary team, working on one of the largest scale machine learning systems in the company. You will hone your skills in areas such as deep learning and reinforcement learning while building scalable industrial systems. As a member of a highly leveraged team of talented engineers and ML scientists, you will have a unique opportunity to help build infrastructure that accesses petabytes of data to produce and deliver models that deliver state of the art customer experiences. About the teamOur mission is to delight every Amazon customer with a consistent and adaptive personalized shopping experience. We achieve our mission through investments in large scale machine learning, distributed systems and user experience with the purpose of delivering the future of shopping on Amazon. We are seeking an Applied Scientist to work on step function science improvements to help achieve SOTA results and to help build new Personalization experiences for Amazon customers.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, Devices Forecasting Science

The Amazon Devices & Services Demand Planning and Product Development (DePD) team is seeking an outstanding scientist with strong analytical and communication skills to help with demand forecasting and supply optimization for the entire Amazon device family of products, services and accessories. Amazon Devices represents a highly complex space with 100+ products across several product categories (e-readers [Kindle], tablets [Fire Tablets], smart speakers and audio assistants [Echo], wifi routers [eero], and video doorbells and cameras [Ring and Blink]), for sale both online and in offline retailers globally.We develop scalable and robust state-of-the-art data/analytics/ML and automation solutions that involve learning from different data sources and advanced descriptive, diagnostic, predictive prescriptive and cognitive models. With better forecasts, we drive down supply chain costs, enabling the offer of lower prices and better in-stock selection for our customers.In this role, you will have an opportunity to both develop advanced scientific solutions, and drive critical customer and business impact. You will play a key role to drive end-to-end solutions from understanding our business requirements, exploring a large amount of historical data and ML models, building prototypes and exploring conceptually new solutions, to working with partner teams for prod deployment. You will collaborate closely with scientists, engineering peers as well as business stakeholders. You will be at the heart of a growing and exciting focus area for Amazon Devices and Services.We are looking for an individual with outstanding analytical abilities, excellent communication skills, and someone who is comfortable working with cross-functional teams and systems. You will be responsible for researching, prototyping, experimenting, analyzing predictive models and developing smart automation solutions.Key job responsibilities· Research and develop new methodologies for demand forecasting, alarms, alerts and automation with advanced models and methods.· Build and maintain codebase, upholding engineering best practices · Improve upon existing methodologies by adding new data sources and implementing model enhancements.· Drive scalable and hands-off-the-wheel solutions.· Create and track accuracy and performance metrics (both technical and business metrics).· Create, enhance, and maintain technical documentation, and present to other scientists, engineers and business leaders.· Drive best practices on the team; mentor and guide junior members to achieve their career growth potential.About the teamThe team is a focused science team with Data and Applied Scientists looking for help with validating the technical decisions we are making and figuring out how to best solve our internal and partner’s needs. We have access to a growing science community within the org and partner with Engineering role on a daily basis.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, FAR (Frontier AI & Robotics)

Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers like Pieter Abbeel, Rocky Duan, and Peter Chen to push the boundaries of what's possible in robotic intelligence. As an Applied Scientist, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, scence understanding, sim2real transfer, multi-modal foundation models, and multi-task learning, designing novel algorithms that bridge the gap between cutting-edge research and real-world deployment at Amazon scale.In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications.Key job responsibilities- Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish- Drive independent research initiatives in robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization- Lead technical projects from conceptualization through deployment, ensuring robust performance in production environments- Collaborate with platform teams to optimize and scale models for real-world applications- Contribute to the team's technical strategy and help shape our approach to next-generation robotics challengesA day in the life- Design and implement novel foundation model architectures, leveraging our extensive compute infrastructure to train and evaluate at scale- Collaborate with our world-class research team to solve complex technical challenges- Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems- Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists- Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas- Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applicationsAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAt Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team, led by pioneering AI researchers Pieter Abbeel, Rocky Duan, and Peter Chen, is building the future of intelligent robotics through groundbreaking foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios.What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations.Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.BASIC QUALIFICATIONS- PhD in computer science, machine learning, engineering, or related fields- Experience programming in Java, C++, Python or related language- Publication record at top-tier conferences (NeurIPS, ICML, ICLR, CVPR, ICCV, RSS, CoRL)- Experience developing and implementing deep learning models- Strong programming skills in Python and PyTorch/JAX- Track record of solving complex technical problems ...

Applied Scientist II, MIM

Amazon’s Customer Behavior Analytics org is looking for an Applied Scientist to spearhead the rapid growth of our Marketing Measurement solutions. The team focuses on building scalable ML and causal inference solutions to estimate the effectiveness of Amazon marketing efforts and provide actionable insights to the various marketing teams within Amazon. This is a high-impact role with opportunities to develop systems that affect investments to the size of billions of dollars. We work closely with business stakeholders and strive to continuously produce tangible impact on the company’s strategic and tactical planning and operations. A successful candidate will be a self-starter, comfortable with ambiguity, able to think big and be creative, while still paying careful attention to detail. You should be able to translate how data represents the customer journey, be comfortable dealing with large and complex data sets, and have experience using machine/deep learning at scale to solve business problems. You should have strong analytical and communication skills, be able to work with product managers and software teams to define key business questions and work with the analytics team to solve them. You will apply your expertise in ML/DL, statistics, and data-wrangling to identify opportunities for further research and to provide insights that drive larger initiatives. You will join a highly collaborative and diverse working environment that will empower you to shape the future of Amazon marketing, as well allow you to be part of the large science community within the Customer Behavior Analytics (CBA) organization.Key job responsibilitiesThe main responsibilities for this position include: - Apply your expertise in ML/DL and statistical modeling to develop solutions and systems that describe how Amazon’s marketing campaigns impact customers’ actions - Own the end-to-end development of novel causal inference models that address the most pressing needs of our business stakeholders and help guide their future actions - Improve upon and simplify our existing solutions and frameworks - Review and audit modeling processes and results from other scientists, both junior and senior - Work with marketing leadership to align our measurement plan with business strategy - Formalize assumptions about how our models are expected to behave and explain why they are reasonable - Identify new opportunities that are suggested by the data insights - Bring a department-wide perspective into decision making - Develop and document scientific research to be shared with the greater science community at AmazonAbout the teamThe Customer Behavior Analytics (CBA) organization owns Amazon’s insights pipeline, from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our outputs shape Amazon product and marketing teams’ decisions and thus how Amazon customers see, use, and value their experience. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, NGDE Science

The Next Generation Developer Experience (NGDE) Science team is looking for an Applied Scientist who is passionate about building services and tools for developers that leverage artificial intelligence (AI) and machine learning (ML). You will be part of a team building AI-based services for Amazon Q Developer with the focus on redefining the way developer work. The team works in close collaboration with other AWS AI services such as AWS Bedrock, the AWS IDE Toolkit, and Amazon Sagemaker. If you are excited about working in cloud computing and building new AWS services, then we'd love to talk to you.Key job responsibilitiesAs an Applied Scientist, you are recognized for your expertise, advise team members on a range of machine learning topics, and work closely with software engineers to drive the delivery of end-to-end modeling solutions. Your work focuses on ambiguous problem areas where the business problem or opportunity may not yet be defined. The problems that you take on require scientific breakthroughs.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About the teamThe Amazon Web Services (AWS) Next Gen DevX (NGDE) team is building Amazon Q for Developers to re-imagine all aspects of how builders create applications. We build AI products that are deployed in the IDE, the AWS console, and in web-based tools and services. We provide developers with AI assistants to generate code, features, and entire applications as well as to interact with AWS. We explore new technologies and find creative solutions, produce original research and bring cutting edge innovation to our customers. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space, this is the team for you.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 5+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience in any of the following areas: Deep-learning, Generative AI, and Large Language Models ...

Applied Scientist II, Personalization

Take Earth's most customer-centric company. Mix in hundreds of millions of shoppers spending tens of billions of dollars annually, an exciting opportunity to build next-generation shopping experiences, Amazon’s tremendous computational resources, and our extensive e-Commerce experience. What do you get? The most exciting position in the industry.About our organization: Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as "Keep shopping for", "Tap to explore", “Customers who bought this item also bought”, and “Frequently bought together” among others. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow.You will play a critical role in ideation for the team. We are building the next generation ML systems that powers the biggest shopping engine on earth, and we hope you will join us!Key job responsibilitiesAs an Applied Scientist on the team you will be working on cutting edge ways to help customers find the right products and content on their shopping journey. Our goal is to help customers achieve their objective seamlessly while shopping on Amazon. We are investing in multiple fronts including but not limited to GenerativeAI, LLMs, transformers, sequence models, reinforcement learning. This is an opportunity to come in on Day0 and influence the science roadmap of one of the most interesting problem spaces at Amazon - understanding the Amazon customer to build deeply personalized and adaptive shopping experiences. We will be working on applying cutting edge science and research into production to elevate the customer experience. You will be part of a multidisciplinary team, working on one of the largest scale machine learning systems in the company. You will hone your skills in areas such as deep learning and reinforcement learning while building scalable industrial systems. As a member of a highly leveraged team of talented engineers and ML scientists, you will have a unique opportunity to help build infrastructure that accesses petabytes of data to produce and deliver models that deliver state of the art customer experiences. About the teamOur mission is to delight every Amazon customer with a consistent and adaptive personalized shopping experience. We achieve our mission through investments in large scale machine learning, distributed systems and user experience with the purpose of delivering the future of shopping on Amazon. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, SP Bidding

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!Within Sponsored Products, the Bidding team is responsible for defining and delivering a collection of advertising products around bid controls (dynamic bidding, bid recommendations, etc.) that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience in solving business problems through machine learning, data mining and statistical algorithms ...

Applied Scientist III, AWS HealthAI

At AWS Health AI, we leverage AI to revolutionize healthcare and if you are passionate to make a global-scale difference in Health, we have an opportunity for you. AWS Health AI is seeking a inventive and talented Applied Scientist to join forces in the area of Natural Language Processing, Genomics, Medical Imaging or Biomedical. We are on a mission to use Gen-AI and build new innovative solutions for Healthcare and Life Sciences users. You will be involved in the entire product development cycle including customer discovery, experimentation, design, prototyping. Whats cool? You will collaborate with team of ML-focused SDEs to productionalize these solutions. Our ideal candidates thrives in ambiguity, build collaborative relationships, moves fast, and are passionate about meaningful work. They will have the technical skills to design and build complex distributed systems that runs at AWS scale. They prefer working on small, focused teams, own their product, and love to pitch in anywhere to get the job done. They lead by example and the team naturally gravitate towards them because of their engineering expertise and decision-making ability. They can communicate effectively with a wide variety of audiences and are comfortable pitching new ideas.We are looking for candidates who thrive in an exciting, fast-paced environment and who have a strong personal interest in learning, researching, and creating new technologies with high customer impact. You will have an opportunity to influence product and leaders. As an Applied Scientist you will partner with talented scientists and engineers to design, train, test, and deploy machine learning models. You will contribute to innovative features, improve our services based on customer requirements and help maintain a highly scalable data and model management infrastructure that supports cutting-edge research. You will be responsible for translating business and engineering requirements into deliverables and software products.Prior domain knowledge in speech, natural language processing, or computer vision is strongly preferred; solid knowledge of fundamentals of statistics, machine learning, and deep learning is required. Candidates should possess strong software engineering skills and several years of industry experience.Key job responsibilities- Applying latest deep learning and natural language processing techniques to ship new features for our customer- Convert ambiguous business questions into precise science problems- Regularly ship deep learning models and natural language processing models that run at AWS scale- Collaborate with engineers, clinical experts and product managers to deliver your solutionsWhat You'll Do:* Collaborate with a team of Clinical experts, researchers and engineers in solving complex healthcare challenges* Develop novel algorithms and modeling techniques for multimodal systems* Apply latest deep learning, Gen AI and natural language processing techniques to build model-based solutions in Health domain* Collaborate with cross-functional teams to create impactful products and services. Convert ambiguous business questions into precise science problem, and share insights/learnings from your experimentation to help product direction.* Conduct cutting-edge research and publish in top-tier conferences and journalsWhat We're Looking For:* Strong background in deep learning and multimodal systems* Passion for applying AI to healthcare challenges* Ability to lead and mentor research teams* Experience in developing scalable, secure AI/ML systems* Expertise in areas such as medical imaging, medical notes, ontologies, genomics, or clinical decision supportAbout the teamThis team is responsible for building classical as well as GenAI solutions that directly integrate as solutions for HealthCare and Life Science users.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Applied Scientist III, FAR (Frontier AI & Robotics)

Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers like Pieter Abbeel, Rocky Duan, and Peter Chen to lead key initiatives in robotic intelligence. As a Senior Applied Scientist, you'll spearhead the development of breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive technical excellence in areas such as perception, manipulation, scence understanding, sim2real transfer, multi-modal foundation models, and multi-task learning, designing novel algorithms that bridge the gap between cutting-edge research and real-world deployment at Amazon scale.In this role, you'll combine hands-on technical work with scientific leadership, ensuring your team delivers robust solutions for dynamic real-world environments. You'll leverage Amazon's vast computational resources to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications.Key job responsibilities- Lead technical initiatives in robotics foundation models, driving breakthrough approaches through hands-on research and development in areas like open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization- Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish- Guide technical direction for specific research initiatives, ensuring robust performance in production environments- Mentor fellow scientists while maintaining strong individual technical contributions- Collaborate with engineering teams to optimize and scale models for real-world applications- Influence technical decisions and implementation strategies within your area of focusA day in the life- Develop and implement novel foundation model architectures, working hands-on with our extensive compute infrastructure- Guide fellow scientists in solving complex technical challenges, from sim2real transfer to efficient multi-task learning- Lead focused technical initiatives from conception through deployment, ensuring successful integration with production systems- Drive technical discussions within your team and with key stakeholders- Conduct experiments and prototype new ideas using our massive compute cluster- Mentor team members while maintaining significant hands-on contribution to technical solutionsAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAt Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team, led by pioneering AI researchers Pieter Abbeel, Rocky Duan, and Peter Chen, is building the future of intelligent robotics through groundbreaking foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios.What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations.Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of industry or academic research experience- Experience programming in Java, C++, Python or related language- Strong publication record at top-tier conferences (NeurIPS, ICML, ICLR, CVPR, ICCV, RSS, CoRL)- Strong track record of leading technical projects- Experience mentoring junior scientists/engineers- Demonstrated expertise in deep learning and model development ...

Applied Scientist III, Sponsored Products, Amazon

Job summaryAmazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth.We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day. We optimize product placements using a combination of machine learning and natural language processing (NLP) algorithms operating in low latency, high-volume systems. We are highly motivated, collaborative and fun-loving, with entrepreneurial drive and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.As an Applied Scientist III, you will take ownership of the technical roadmap and delivery of real-time, scalable machine learning models influencing ad selection, relevance and ranking models. You will work with other Applied Scientists and Machine Learning Engineers to experiment and innovate quickly with a diverse set of models, features and techniques in a high-volume, low-latency environment. Our workflows scan billions of documents, with milliseconds of latency budget while ensuring high relevance of retrieved items. So the level of quality and reliability is critically important.As a Applied Scientist III on this team, you will: - Build machine learning models that can scale to our run-time requirements. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. - Help recruit and mentor other Applied Scientists on the team.About the teamThe Sponsored Product search entitiy sourcing delivery team helps deliver billions of ad impressions and millions daily clicks daily. Our core charter revolves around building state-of-art machine-learning (ML) and natural-language-processing (NLP) methodologies to improve the search indexing & ranking mechanisms, which will directly improve the customer experience. We’re a talented team of scientists and engineers working on complex and ambiguous problems, and we have an engineering-driven culture that influences business outcomes.BASIC QUALIFICATIONS- 6+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Applied Scientist III, US Prime and Marketing Tech

Are you excited to work on cutting edge product-driven generative AI solutions to help customers discover the hottest and best reviewed products? The Discovery Tech team helps customers discover and engage with new customer experience with popular and relevant products across Amazon worldwide. We do this by combining technology, science, and innovation to build new customer-facing features and experiences alongside cutting edge tools for marketers. You will be responsible for creating and building critical services that automatically generate, target, and optimize Amazon’s cross-category marketing and merchandising. Through the enablement of intelligent marketing campaigns that leverage machine-learning models, you will help to deliver the best possible shopping experience for Amazon’s customers all over the globe. We are looking for analytical problem solvers who enjoy diving into data, excited about data science and statistics, can multi-task, and can credibly interface between engineering teams and business stakeholders. Your analytical abilities, business understanding, and technical savvy will be used to identify specific and actionable opportunities to solve existing business problems and look around corners for future opportunities. Your domain spans the design, development, testing, and deployment of data-driven and highly scalable machine learning solutions in product recommendation. As an Applied Scientist III, you bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. To know more about Amazon science, please visit https://www.amazon.scienceBASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Applied Scientist, AGI Sensory Foundation Model

Our mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs like speech, images, and video, enabling natural, empathetic, and adaptive interactions. We develop cutting-edge Large Language Models (LLMs) that leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval.We seek a talented Applied Scientist with expertise in LLMs, speech, audio, NLP, or multimodal learning to pioneer innovations in data simulation, representation, model pre-training/fine-tuning, generation, reasoning, retrieval, and evaluation. The ideal candidate will build scalable solutions for a variety of applications, such as streaming real-time conversational experiences, including multilingual support, talking avatar interactions, customizable personalities, and conversational turn-taking. With a passion for pushing boundaries and rapid experimentation, you'll deliver high-impact solutions from research to customer-facing products and services.Key job responsibilitiesAs an Applied Scientist, you'll leverage your expertise to research novel algorithms and modeling techniques to develop data simulation approaches mimicking real-world interactions with a focus on the speech modality. You'll acquire and curate large, diverse datasets while ensuring privacy, creating robust evaluation metrics and test sets to comprehensively assess LLM performance. Integrating human-in-the-loop feedback, you'll iterate on data selection, sampling, and enhancement techniques to improve the core model performance. Your innovations in data representation, model pre-training/fine-tuning on simulated and real-world datasets, and responsible AI practices will directly impact customers through new AI products and services.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Amazon

An information-rich and accurate product catalog is a strategic asset for Amazon. It powers unrivaled product discovery, informs customer buying decisions, offers a large selection, and positions Amazon as the first stop for shopping online. We use data analysis and statistical and machine learning techniques to proactively identify relationships between products within the Amazon product catalog. This problem is challenging due to sheer scale (billions of products in the catalog), diversity (products ranging from electronics to groceries to instant video across multiple languages) and multitude of input sources (millions of sellers contributing product data with different quality).Amazon’s Item and Relationship Identity Systems group is looking for an innovative and customer-focused applied scientist to help us make the world’s best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services to infer product-to-product relationships that matter to our customers. You will work in a collaborative environment where you can experiment with massive data from the world’s largest product catalog, work on challenging problems, quickly implement and deploy your algorithmic ideas at scale, understand whether they succeed via statistically relevant experiments across millions of customers.Key job responsibilities* Map business requirements and customer needs to a scientific problem.* Align the research direction to business requirements and make the right judgments on research/development schedule and prioritization.* Research, design and implement scalable machine learning (ML) techniques to solve problems that matter to our customers in an iterative fashion.* Design, experiment and evaluate highly innovative models for predictive, explainable learning* Partner with other scientists to build state-of-the-art ML systems powering Amazon* Work closely with software engineering teams to drive real-time model experiments, implementations and new feature creations* Stay informed on the latest machine learning, natural language and/or artificial intelligence trends and make presentations to the larger engineering and applied science communities.About the teamThe IRIS team owns programs and systems to ensure uniqueness and consistency of product identity and to infer relationships between products in Amazon Catalog. We focus on the following areas: 1) reducing customer perceived duplicates: eliminating all duplicate ASINs that are indistinguishable by customers and identifying broken and missing variations, 2) reducing product detail page inconsistency: preventing inconsistent item identities, and improving the customer experience by automatically detecting and creating factual relationships between ASINs: e.g. variation families, newer versions, 3) reducing selling partner listing friction: reducing GTIN defects in the catalog, and false conflicts in contributions, and 4) improving brand customer experience: providing a strong brand identity to contributions and ASINs, by matching them to Universal Brand Catalog brand entities.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language ...

Applied Scientist, Amazon Advertising

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! As an Applied Scientist on this team, you will: - Be a strong contributor to Machine Learning; lending effort within this team and across other teams.- Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience.- Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity.- Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models.- Run A/B experiments, gather data, and perform statistical analysis.- Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.- Research new and innovative machine learning approaches.Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.Team video https://youtu.be/zD_6Lzw8raE BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Amazon B2B Payments and Lending, Credit Science

If you are excited about applying your science and engineering skills in business problems in the space of risk measurement, quantification, and mitigation, we invite you to consider this Applied Scientist opportunity within Amazon B2B Payment and Lending (ABPL).ABPL is seeking an Applied Scientist who combines their scientific and technical expertise with business intuition to build flexible, performant, and global solutions for complex financial and risk problems. You will develop and deploy production models to enhance our product features & processes that will delight our customers.Key job responsibilities- Apply advanced machine learning, deep learning and other analytical/scientific techniques to enable and improve Credit Management decisions- Source and assess various structured and unstructured data and leverage automated modeling framework to streamline data evaluation and integration- Spearhead leader to research and adopt State-of-the-Art AI/ML techniques and define the roadmap to revolutionize underwriting models leveraging adaptive modelling methods, Large Language Models(LLM), etc.- Bar-raising the design and implementation of production model pipelines(real time and batch) , lead design and code reviews to insist on high bar of engineering excellence and ensure high performance of the models- Collaborate effectively with Credit Strategy, Operations, Product, data and engineering teams. You will be advising and educating the leadership and stakeholders of the models and strategic decision making.- Understand business and product strategies, goals and objectives. Make recommendations for new techniques/strategies to improve customer outcomes.A day in the lifeAs an Applied Scientist, you will design and build systems that support financial products. You will work closely with business partners, software and data engineers to build and deploy scalable solutions that deliver exceptional value for our customers. You will utilize intellectual and technical capabilities, problem solving and analytical skills, and excellent communication to deliver customer value. You will partner with product and operations management to launch new, or improve existing, financial products within Amazon.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building machine learning models or developing algorithms for business application experience- Experience in solving business problems through machine learning, data mining and statistical algorithms- Experience programming in Java, C++, Python or related language- Experience in patents or publications at top-tier peer-reviewed conferences or journals ...

Applied Scientist, Amazon Business Marketing Science

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilitiesWe are seeking an Applied Scientist who has a solid background in applied Machine Learning and Data Science, deep passion for building data-driven products, ability to formulate data insights and scientific vision, and has a proven track record of executing complex projects and delivering business impact. Specific responsibilities include: • Data driven insights to accelerate acquisition of new members. • Grow benefits adoption based on customer segment, vertical, and drive customers to their "aha moment". • Work closely with software engineering teams to drive model implementations and new feature creations. • Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation • Advance team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner. About the teamThe Marketing Science team applies scientific methods and research techniques to enhance our understanding of AB consumer behavior, market trends, and the effectiveness of marketing strategies. Our goal is to develop and advance theories and models that can be used to make informed decisions in marketing and to provide insights into consumer decision-making processes. Additionally, we seek to identify and explore emerging trends and technologies in marketing, and to develop innovative approaches for addressing the challenges and opportunities in the field.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse- Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Experience building machine learning models or developing algorithms for business application ...

Applied Scientist, Amazon CS

We are looking for an Applied Scientist that will develop scientific algorithms, and deploy Large Language Model (LLM) solutions to improve the customer experience. The Applied Scientist will work closely with technology and product teams to solvebusiness and technology problems using scientific approaches to build new services that surprise anddelight our customers. As an Applied Scientist at Amazon, you will apply scientific principles to support significant invention, develop code, and will be deeply involved in bringing their algorithms to production. You will also work on cross-disciplinary efforts with other scientists within Amazon.Key job responsibilities- Develop scalable efficient solutions for customers using scientifically-based methods, LLM and decision making.- Help support production systems that take inputs from multiple models and make decisions in real time.- Automate feedback loops for algorithms in production.- Utilize Amazon systems and tools to effectively work with terabytes of data.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamThe Shipping and Delivery Support (SDS) Tech team’s mission is to enable successful deliveries through fast and efficient support experiences for our drivers, recipients, and associates. The science team utilizes advanced scientific methods, including LLM to support the business, and improve driver support quality and deliveries efficiency.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Amazon Customer Service

Amazon revolutionized customer service, now we are changing what customers expect from technical support. Device, Digital and Alexa Support (D2AS) is responsible for the Customer Service operations and solutions for all Amazon Devices and Digital products, from Kindle and Echo, to Amazon Music and Prime Video.We’re seeking an Applied Scientist to develop cutting-edge AI solutions leveraging Large Language Models (LLM), Machine Learning (ML) and Natural Language Processing (NLP) techniques to understand and resolve customer issues and provide earth's best customer service. We are looking for individuals with a passion for learning, researching, and deploying production-ready science solutions in a highly collaborative environment. We like to ideate, experiment, iterate, optimize and scale quickly, while thoughtfully balancing speed and qualityIf you have experience with two or more of the following: - Research and implementation of multi-turn task-oriented dialogue systems- Natural Language Understanding / Spoken Language Understanding- Information Retrieval, Question Answering, Semantic Representation- Zero-shot or Few-shot Learning- Crowdsourced NLU annotation best practices- Reinforcement Learning (preferably in an NLP application)- Computational Linguistics- Large scale text classificationThen we want to hear from you! Key job responsibilities- Drive collaborative research and creative problem solving.- Apply scientific concepts to real-world business problems.- Create experiments and prototype implementations of new learning algorithms and prediction techniques.- Collaborate with engineering teams to design and implement software solutions for science problems - Constructively critique peer research and mentor junior s and engineers.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...