Senior Technical Program Manager , MODE

Do you have a passion for diving deep to build new products that will drive critical business decisions and operations at scale? Do you want to work on a global project of critical importance to the future of Amazon, real never-been-done-before stuff of complexity? If yes, the Amazon MODE (Media Operations, Data, and Execution) team is looking for somebody with your enthusiasm and skills to work as part of the team. We are looking for a technical program manager who is curious, driven, and passionate about marketing and media. This global role is cross-functional and will work closely with marketing, media planning, finance, engineering, legal, business development, and product management across teams within Marketing, Advertising, and Measurement. If you are looking for a role where you can work on ambiguous business problems and are passionate about innovating new products and features to drive media planning and campaign lifecycle, we want to meet you.As Sr. TPM, you must have strong problem-solving skills and communication skills, and an ability to influence business and technical leaders in a dynamic environment. We are working on our next generation marketing and big data technology. Joining our team provides the unique challenge and opportunity to build software systems that directly impact the way we plan, buy and activate marketing campaigns at Amazon. The ideal candidate will have a track record of software development, critical thinking, problem solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges and be data driven. The candidate should drive continuous process improvement, and collaborate effectively with cross-functional business and software development teams to solve problems and implement new solutions. You will play a key role in defining the long-term technical product vision supporting the functional areas of cross-channel media strategy and planning, buying, marketing operations, campaign reporting and measurement. You will work with business owners to gather requirements and distill it into clear working-backwards BRDs, use broad context from multiple businesses to guide a team of scientists/ engineers, and manage the program aspects including business reviews and working backward plans. The successful candidate will have strong organizational and influencing skills and uses data to guide their decision-making.Key job responsibilities• Responsible for the end-to-end project management functions of large programs • Effectively cooperate with business stakeholders to define and deliver complex features• Partner as a technical liaison between business stakeholders and internal product, science, and engineering teams• Create high-level designs and architectural diagram for implementing highly complex technical solution.• Develop the technical requirements (infrastructure and data needs) for the Media Planning solution by working with Product and business teams• Collaborate with Science and Engineering teams to lead the development of internal products and tools• Thrive in ambiguity, define and plan programs in a fast-paced organization, and secure buy in from internal and external stakeholders• Create, maintain and disseminate project information to business stakeholdersAbout the teamWe are a new global tech team working on innovating the cross-channel media strategy and planning, buying, marketing operations, campaign reporting and measurement processes.BASIC QUALIFICATIONS- Master’s Degree in Computer Science or related discipline with 5+ years of technical product or program experience; or Bachelor’s Degree with 7+ years of technical product or program experience.- 3+ years of experience working with a software development team through multiple product/platform releases.- 5+ years experience building complex, high-performance, and highly-available distributed software systems that have been successfully delivered to customers.- 5+ years of experience communicating technical information to a variety of audiences. ...

Senior Technical Program Manager (TPM), Items and Offers Platform - Offers

Check out our team videos: https://www.amazon.com/photos/share/jQ4JQeGDAfLpr18vlFCVjQ1Oll2usPd5b63saOCwyEdOur systems are at the core of Amazon.com websites because we serve up the product and offering catalog containing billions of records. We are the authority for product information and critical purchasing data, such as availability and price. Our systems respond to billions of requests per day from hundreds of internal clients that power the website and other customer interfaces, such as Kindle and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds. Our team owns software running in a distributed, high performance, high availability NoSQL data storage system with an inbuilt micro-service computing environment that calculates and vends product and offering information.In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses.Key job responsibilitiesYou must be able to:- Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects.- Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions.- Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders.- Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities.- Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals.- Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints.- Create, maintain and disseminate project information to stakeholders.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

Senior Technical Program Manager, Alexa Smart Home - Developer Experience

Are you interested in building the home of the future? If so, we may have your next career move! We’re seeking a passionate and collaborative Technical Program Manager who has experience managing multiple programs in a global environment across numerous technology platforms, to join our Certification and Developer Experience Team. Our charter is to help developers grow successful businesses with Alexa, delivering high quality devices to give customers confidence in their certified purchases. This position requires the candidate to work with engineers and technical leadership across multiple organizations to identify, collect, and develop best practices for building resilient, high quality systems, to support our developers in the delivery of reliable, best in class Smart Home devices. A successful candidate will identify appropriate resources, develop schedules to ensure the timely completion of projects and communicate progress and success metrics to all levels of organizational leadership. The ideal candidate is well-organized, analytical and can work effectively in an ambiguous problem space. Key job responsibilities- Work with engineers and technical leaders to identify best practices for building resilient systems- Develop and maintain strong working relationships with technical and non-technical teams and stakeholders- Drive effective cross-functional teamwork, communication, collaboration, and commitments across multiple disparate groups with competing priorities- Participate in and support system design - Own successful delivery of large, impactful, and highly cross-functional program initiatives while simultaneously tracking a set of smaller projects- Lead and contribute to weekly, monthly and quarterly business reviews, able to create, maintain and disseminate clear and concise program updates to stakeholders across multiple organizations- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints- Collaborate with business stakeholders to develop program and product requirementsAbout the teamOur vision is to make every customer an Alexa Smart Home customer. We strive to deliver the best possible Developer Experience and end-customer shopping experience for Amazon by streamlining the awareness, research, and adoption of devices certified by Amazon. We earn and maintain customer trust by accurately and transparently representing products that work as intended with Alexa. We are a close knit team that enjoys spending time with one another. We all work hard but try not to take ourselves too seriously. We value humor, lightheartedness and fun. We operate as a true team, always ready to lend a helping hand. Our unity is our strength. BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience using SQL or other analytical tools for conducting data analysis ...

Senior Technical Program Manager, Amazon Autonomous Endpoint eXperience (AEX)

The Amazon Enterprise Engineering org's Autonomous Endpoint eXperience (AEX) team has the mission to enable enterprise employees with secure and delightful device productivity experiences via data intelligence. We're hiring a senior TPM for AEX Apps Platform team, which builds a data-driven intelligent platform for hosting, integrating, installing, securing, updating all apps for Amazonians. The team also builds a suite of data- and AI-powered apps to bring personalized productivity experience to employees as well as enterprise fleet managers. We leverage AWS to build services and tools that are global-scale, millions of events per seconds in near real-time, highly-available, driven by big data intelligence.Key job responsibilitiesYou will manage our portfolio of programs. These require coordination across several engineering and business teams, and are large impact projects with visibility to the highest levels of the company. You will need to make prioritization calls across the portfolio that require both keen business and technical judgment, escalate effectively, and drive process and tooling improvements to drive greater transparency and efficiency.You must have strong pathfinding skills, solid business judgment, and demonstrated experience leading cross-functional teams. We are looking for a proven ability to execute both strategically and tactically, and someone who is excited to take on new, ambiguous projects. This position requires significant technical background, and be customer-focused with a passion for the solving Enterprise scale problems.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Amazon Catalog Services

Senior TPM at Amazon owns a large program. Manages cross-functional technology initiatives, works strategic and makes trade-offs: business opportunity vs. resources vs. sustainability. He/She is able to identify risks/opportunities in technical strategies, architecture(s) and or in engineering organization structure(s).Amazon Selection & Catalog Systems (ASCS) team is seeking a Senior TPM for leading transformation of the organization to use Generative AI technologies for improving data quality for billions of products in the Amazon’s global catalog. The space requires cross-functional engagements and coordinating activity across numerous tech teams. You will drive the overall technology strategy and execution for the organization, as we make a big pivot to apply Generative AI technologies to the largest catalog on the planet.Ability to deep dive into data and experience with working with very large scale systems will be critical to success in this role. The right candidate will possess the ability to effectively influence across all layers of leadership. Experience with ML is highly desired but not mandatory since the role works closely with Applied Science leaders. You should thrive in an entrepreneurial environment and shouldn’t be hindered by ambiguity or multiple competing priorities. Maturity, high judgment, negotiation skills, ability to influence, and analytical talent are essential to success in this role.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, AmazonAPI

Are you looking for an opportunity to move fast and make a big impact? Do you want to help make shopping experiences even better for our customers? AmazonAPI is looking for an innovative and customer-obsessed Senior Technical Program Manager (Sr TPM) to lead large, complex and cross-functional engineering programs spanning Amazon’s worldwide shopping ecosystem. We power experiences like Search, Detail Page, Personalization, Cart and Checkout across all platforms including Amazon.com, mobile and voice shopping. You will shape and drive programs that deliver 100% of the experience builder’s data needs anywhere over the secure, external facing, and singular data plane.This position requires regular communication with executive management on status, risks and product strategy. Excellent listening, writing skills and strong technical competency are essential. The ideal candidate should focus clearly on both delivery and customers. You should have experience managing multiple complete product development cycles, possesses highly respected innovative abilities and expert product judgment.We will help you grow your already awesome skills: Building a great vision and leading a program to realize and deliver it. Finding inventive ways to solve seemingly impossible problems, and being great at balancing and prioritizing (and re-prioritizing) projects.There are very few places where you can have this much customer and business impact. If this sounds exciting, we’d love to talk to you.About the teamAmazonAPI's mission is to be the authoritative data plane for the Amazon.com website. Our goal is to be the one stop shop for any team's store data needs at Amazon. This means we provide APIs for all different types of data such as product data, customer data, deals data, etc.. Our service's traffic has doubled every year and it processes millions of transactions every second. We work on problems like building strongly typed client libraries, improving the developer experience, networking, caching, data security and how to run our platform efficiently and effectively.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, BuilderWorks

The BuilderWorks Application Experience team is looking for an experienced, Senior Technical Program Manager to drive cross cutting initiatives ranging from efficiency to improving developer experience across multiple director-led engineering organizations. Our mission is to shape the key internal and external pressures and objectives that add value to Amazon but disrupt our colleagues throughout Amazon. Our programs offer clear goals and mechanisms that help our engineering teams successfully and efficiently respond to external pressures and help our customers effectively respond to internal pressures generated by our teams. To continuously raise the bar on builder experience, we focus on exploring new experiences, and when we find success, we roll up our sleeves and partner with engineering teams to make that experience a reality. As an exploratory team, we often engage in solving nuanced and ad-hoc problems on behalf of the larger organization. This position will need to be flexible and creative in tackling those new challenges.This position will engage with engineering teams across multiple SVP organizations to influence roadmaps and prioritize efforts, requiring strength in ability to Earn Trust and Delivering Results. The Senior Technical Program Manager will track progress against goals and support sequencing the resources based on variables such as complexity and adjacency to other systems which enable higher levels of abstraction. The right candidate will have a proven track record of planning and delivering complex programs with multi-year roadmaps. They will have experience driving architectural change across large organization(s) and handling communication for developers up to technical engineering leaders. BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Checkout

Do you want to be part of the core team at Amazon building the Checkout experience that hundreds of millions of customers across the world use everyday?Checkout is part of the Purchase Experience organization whose mission is to offer the most trusted and delightfully easy purchase experience on Earth. We offer the touchpoints that empower customers to collect and manage the items they intend to buy; provide the critical order details that enable them to make informed purchase decisions; surface contextual product and program-related benefits/recommendations to help them basket build and deepen their relationship with Amazon. We celebrate purchase completion while guiding them towards the next step of their shopping journey. Our team of builders owns the software, systems, and processes that enable 300+ teams to innovate on behalf of our customers each year in the final stages of a customer’s shopping journey.Key job responsibilitiesYou will drive Checkout’s strategy to build and scale our modernized Checkout experiences to new use cases, surfaces, and customers across the world. You will identify and influence the prioritization of innovative, scalable solutions to enable Checkout to more effectively meet the unique needs of customers in emerging marketplaces and those that are new to or less familiar with shopping on Amazon. You will have the opportunity to work closely and collaborate with software development managers, engineers, product managers, UX designers and business intelligence engineers to innovate, measure, analyze and refine the experiences we deliver to millions of customers across the planet on a daily basis. You will work closely within close-knit Checkout 2-pizza teams, but also partner teams, to identify and prioritize needs, influence up and across the organization, and synthesize a variety of technologies and capabilities to deliver the most trustworthy and delightful shopping experiences customers love. Successful candidates will have experience working in a high pace environment, have strong bias for action, and be comfortable in working in an ambiguous environment. To be successful, you’ll need customer obsession, the ability to think big, excellent written and verbal communication skills, ability to deliver results via a strong bias for action.A day in the lifeYou will have the opportunity to further developer communication skills - both written and verbal - to influence and work with senior management. You will work cross-functionally with UX, Product and engineering teams to drive experiences across all devices (desktop, mobile app, etc.) and in all geographies. As a member of one of Amazon’s most critical customer-facing teams, you will have the opportunity to build relationships and collaborate with the hundreds of partner teams that innovate across Checkout in a given year, gaining rare insight to Amazon-wide strategic initiatives and priorities.About the teamCheckout’s mission is to offer the most trusted and delightfully easy purchase experience on Earth. We seek a myriad of backgrounds and experiences to drive innovation in one of the most high-profile customer experiences within Amazon. We care deeply about our people and our proud of our commitment to both building and maintaining an inclusive environment where everyone can be successful. Every year, we dedicate 2 weeks along with a meeting-free day every month towards learning and development; encouraging team members to innovate and focus on the work they’re most excited about, learn new skills, work on career growth, and take extra time to celebrate our successes. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Compliance Shared Services (CoSS)

The Senior Technical Program Manager in CoSS will lead technology compliance initiatives across multiple organizations. We're looking for a unique technical expert to drive cross-organizational projects to build scalable, reusable products that help Amazon demonstrate compliance spanning numerous worldwide regulations. Amazon is driven by being “the world’s most customer centric company." In the compliance technology organization, we own ensuring that products at Amazon are compliant with all legal, trade, product safety, environmental and food safety requirements. We’re obsessed with the safety of all our customers and employees, creating a world-class experience for our millions of vendors and sellers world-wide, and inventing the best business and regulatory models for safe and sustainable chains in our industries.Key job responsibilitiesAs a Senior Technical Program Manager, you have an entrepreneurial spirit and want to make a big impact on Amazon and its customers. You enjoy building massive scale and high performance systems but also have a bias for delivering simple and incremental solutions to complex problems. You will work alongside product management, research, design, and engineering to define and build the essential lovable product. Along the way you’ll need to identify opportunity for improvements and put processes and tools in place to scale the program and support continual efficiency gains. You will be required to track, communicate status on and independently drive issues to resolution. Cross-team coordination, project management and an ability to learn and understand new technology are essential.Each and every person buying, selling, or handling Amazon products will be your customer.If you’d like to make a real-world difference by working hard, having fun, and making history, this is the team for you!About the teamCompliance Shared Services (CoSS) develops services which provide a singular best-in-class set of experiences, fulfilling compliance requirements for sellers and vendors. Our team works on the premise of building pluggable and reusable experiences and services which are configuration driven and scale to millions of sellers, millions of SKUs and de-risk multi-Billion GMS.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, EC2 Capacity Customer Experience

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the right capacity is available for customers through forecasting, planning, guidance and execution, especially for large unpredictable scaling events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to scale capacity delivery for our Amazon Dedicated Cloud (ADC) portfolio. This portfolio enables EC2 to deliver cloud services to government customers who have unique access control, security, and compliance requirements. You will make high velocity decisions under circumstances that can at times be ambiguous. This customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive leadership. As the business of cloud computing grows increasingly technologically complex, it also brings new opportunity to drive capital efficiency and ensure the right decisions are getting made to the delight of our customers. Additional responsibilities include driving process improvements and collaborating with engineering organizations to build new technologies that automate all aspects of EC2's capacity planning and delivery within the portfolio.From Day 1, Technical Program Managers are given ownership and the autonomy to think strategically and make data driven decisions, along with the ability to drive significant impact on the customer experience as well as the business. This role requires working with professionals in many different domains including Engineering, Product Management, Supply Chain, and Finance along with high visibility to senior leaders at AWS.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.For questions and inquiries, feel free to reach out to Josh Sacks sacksjo@amazon.comAbout the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Current, active US Government Security Clearance of Top Secret or above ...

Senior Technical Program Manager, GenAI/ML GPU Orchestration Service, Alloy Greenland

GenAI is revolutionizing every industry in the world, yet we are still at the very beginning. As the appetite for GenAI continue to grow exponentially, the demand for GPU instances grows exponentially with that resulting in a biggest problem on our generation - how do we get more GPU capacity? In order to solve it as an industry we need to (1) tackle both the production scale of GPUs, and (2) optimize usage of existing scarce GPU resources to do more with less.The second bucket is where our team comes in the picture. Large cloud providers are spending billions already on GPU resources and resources are distributed in a Silo fashion to teams where they are unable to utilize the resources to its fullest extent, whether due to peak/off-peak seasonality or workloads completely sooner than expected during vacation. As we looked at the data and saw 15-30% idle capacity across GPU allocation, this then presented a huge opportunity for us to tackle.As part the Alloy Greenland team, we are a new team started beginning of the year operating startup style with true Day1 spirit on a mission to accelerate AI/ML innovations of all teams across Amazon and as an extension with our partnership with AWS SageMaker to the rest of the world. If you love working backwards from customers, building 0-1, having exposure to senior leadership visibility, and ultimately making a dent in the world excites you, this is the right place for you! Alloy Greenland team is part of the Alloy organization which is the central efficiency org which drives cost savings for all service teams within Amazon via efficient use of AWS resources as they build and operate their services. This team is special in 3 ways (1) business impact - we have proven records to save cost by hundred million dollars annually. We have earned trust and reputation from service teams, partner teams (business and technical), and senior leadership (2) technical complexity - our system is not a single product but the whole Amazon. We create central efficiency solutions which save costs for thousands of internal services with minimal or zero efforts from their engineers; (3) professional network with high leadership visibility - we work with important stakeholders across the company. You will be able to work with brilliant people while getting exposure to some of senior leadership across organizations.In this role, you will:* Work closely with fast paced startup engineering team building 0-1 products and service that delight our customers* Work closely with AL/ML customers across Amazon, help establish and improve on mechanism and processes that maximize innovation and execution* Solve performance and efficiency problems that manifest at scale.* Establish reporting and page-0 metric strategies for VP/SVP level * Collaborate with service teams to identify inefficiencies, and design and implement mechanisms and processes.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Global Ads

Want to join one of the fastest growing businesses at Amazon? Do you have proven product management ability, exceptional communication ability, project management skills, and the ability to multi-task and thrive in a fast-paced environment? We are looking for an experienced technical program manager to join our team.Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our stores and advertising businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Want to join one of the fastest growing teams at AmazonThis position has a high-degree of customer impact and engagement. For this problem space within our platform, it is truly Day One, and as such there many opportunities to influence not only the technical direction but also the success of one of Amazon's fastest growing strategic businesses. We are a high-profile business unit, with support and interest from all parts of Amazon and its most senior levels of management.We manage the end-to-end lifecycle of global advertising making it easier for advertisers to advertise globally. The Senior Technical Program Manager will be responsible for defining the vision and executing on building a global ads experience. You will help define our strategy and will design and implement program direction to ensure the platform enables business growth. You have excellent communication skills and judgment, and are comfortable evangelizing the platform functions and services with a wide range of senior business and technical leaders within our partner companies. Key job responsibilitiesAs a Senior Technical Program Manager, you will be 100% focused on the customer, understanding their needs and requirements, plus anticipating future trends that will serve their needs. You will also be excellent at driving results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus technical constraints. You are involved in defining or reviewing the systems-level technical design of your projects and balance near term business need with long term implications for Amazon. You rationalize technical requirements and business priorities in cross-functional teams. You manage cross-functional communication to ensure all business and technical stakeholder’s needs are aligned. A day in the lifeThe right candidate will possess a strong program management background, will have demonstrated experience leading medium to large products and projects, and will have a well-rounded background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. Maturity, high judgment, negotiation skills, ability to influence and leadership are essential to success in this role. You will be data-driven and analytical. You constantly strive to expand our understanding of the metrics that drive our business and growth aspirations. Lastly, your communication skills - both verbal and written - are excellent, and you will be able to clearly communicate at all levels in the organization, including senior management. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, GREF Tech

The Global Real Estate and Facilities (GREF) Tech team, part of Finance Automation, is the software development team for GREF. This team develops services, products, and tools to enable Amazon's corporate real estate team to build and operate the company's global facilities in more than 60 countries, while offering a host of other services that allow more than half a million Amazonians to come to the office and be productive during their workday. Our mission is to create technology that simplifies the processes Amazon employs to manage its corporate real estate, and facilitates employee access to amenities offered at their workplace. Our teams build services and products that support various GREF domains, including space and occupancy planning, design and construction, employee health and safety, sustainability, and building management systems requiring IoT expertise. If you possess the skills to lead teams that build, operate, and scale the next generation of distributed systems supporting Amazon's growth, this role may be well-suited for you.We are seeking an experienced Technical Program Manager (SDM) to lead the development and launch of a new service. This service will enable GREF optimize space and moves for one of the largest corporate real estate profiles in the world. If you are passionate about working on linear programming along with data scientists and SDEs / FEEs, this role is for you. Cross-functional technical expertise is required for this position. They understanding the architecture of the systems, influence technical priorities and business strategy through data-driven analysis. The candidate must independently lead projects and deliver expert level solutions based on thorough analysis of business requirements, and work collaboratively across the organization to identify opportunities for process improvements. The candidate should be capable of assessing the right balance of risk to allocate the right resources, anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. They apply best project management best practices and increase the productivity of the teams. Come join us in making history!Key job responsibilitiesThis senior Technical Program Manager role will manage large, complex technology initiatives across multiple teams and organizations in a global environment and across multiple technology stacks. They develop the overall strategy for large programs across all stages from concept to delivery This position requires the candidate to assemble project teams, assign individual responsibilities, identify appropriate resources as needed, and develop schedules to ensure timely completion of projects. This opportunity requires excellent technical, analytical, problem-solving, and communication skills. They communicate ideas effectively, verbally and in writing, to a wide range of audiences including engineers, Directors and VPs. The candidate will have experience defining projects, collecting requirements, writing detailed specifications, coordinating efforts to scope, schedule, and deploy new features sets as well as analyzing cost/benefit of feature selection and communicating results throughout the organization.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Incident Prevention

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Resilience Infrastructure and Solutions organization is seeking a Senior Technical Program Manager to join our inclusive and high-performing team.If you are a pragmatic self-starter with a strong background in program management (especially in a complex technical environment) and are able to effectively drive cross-functional projects, we'd love to hear from you. We create high-leverage tools that impact AWS operations from a number of different angles.The Resilience Infrastructure and Solutions organization is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic and tactical cross-functional projects and programs within the RIS family of services, especially focusing on the cross-AWS Operational Readiness Review program. These roles require scoping and creating project plans, coordinating and driving execution, and communicating to senior management on status, risks and product changes. Cross-team coordination and project management skills are essential.Key job responsibilitiesCreate new mechanisms to identify and help mitigate potential availability gaps. Conduct deep dives with teams on root cause analysis and how to prevent incidences from recurring. Report on AWS-wide progress on mitigating potential gaps. Continuously improve the company wide retrospective mechanism.A day in the lifeMeet and review availability gaps noted by teams. Dig into potential gaps and help identify potential mitigations by connecting with service experts.Partner with builders in the organization to automate evidence gathering.Partner with AWS Principal Engineering community on continually improving analysis.Partner with UX designers on improving user experience for resilience dashboards.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Infra Supply Chain Automation

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Supply Chain Management (SCM) Team is building next generation enterprise supply chain products on native AWS from ground up. Come and be part of the team that enables Amazon AWS to rapidly grow and continue to be the pioneer and widely recognized leader in Cloud Computing, and have immediate impact on the thousands of developers and businesses around the world.We are looking for Senior Technical Program Manager who can own the scoping, planning, and execution for challenging and high impact projects. This Senior TPM role will be highly visible across AWS Infra teams as well as other Amazon business units. You will be partnering with and influencing the direction of multiple engineering teams within and outside of AWS SCM to deliver complex/cross-functional projects. The right candidate will possess a strong technical program management background, will have demonstrated experience leading medium to large projects and will have excellent knowledge of supply chain space. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or multiple priorities. As a Senior TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.A day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Infrastructure Demand/S&OP Planning

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Systems (AIS) encompasses AWS Data Center Planning, Delivery, Operations and Engineering, Network Services, Infrastructure Software and Hardware, and Infrastructure Supply Chain and Procurement Planning. At AIS, we are responsible for the global enablement and capacity delivery of server, network, and data center infrastructure as well as day-to-day operations and security for AWS data centers globally. We also support capacity delivery of AWS Edge Devices, and their install and post install maintenance worldwide.Key job responsibilitiesWe are looking for a high caliber Infrastructure Sr. Technical Program Manager (TiPM), who is looking to leverage their supply chain planning domain expertise to solve challenging problems in the world’s largest cloud infrastructure. You have a passion for bridging the gap between business and technology, and love getting your hands dirty in the technical details of our business. You possess expertise in demand planning and Sales & Operations Planning (S&OP), ideally within the data center infrastructure or technology supply chain sectors. Your strong analytical skills enable you to interpret complex data, apply sound business judgment to drive multi-million-dollar decisions, and craft compelling narratives to influence stakeholders effectively.Technical skills and analytical talent, leadership skills, emotional intelligence, high judgment, negotiation skills and ability to influence others are essential for success in this role. Most of the programs you will be leading are still in the startup mode, as we are innovating and building our vision in a fast paced environment to deliver an unparalleled customer experience, while also driving our ability to scale.The right candidate will possess a blend of strong technical program management and supply chain planning skills. As a Sr. TIPM, you will bring your business judgement, attention to detail, and strong problem-solving and communications skills to anticipate bottlenecks/tradeoffs, provide escalation management and balance business needs against technical constraints.A day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 6+ years of technical program management experience- 6+ years of working directly with engineering teams experience- Technical program management experience working directly with cross functional engineering and program teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Partner Engineering, Prime Video

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you!Prime Video is a premium streaming service that offers a vast collection of digital videos—all with the ease of customers finding what they love to watch in one place.The Technical Program Manager role in Prime Video's Partner Engineering department is an exciting opportunity to managing high-impact projects with third party living room partners across the globe. The role requires excellent leadership and delivery skills, strategic thinking, strong technical expertise, with great stakeholder management skills to partner effectively across teams within and outside of Amazon.You will establish, build up and manage strong technical relationships with Prime Video's important partners. You define your priorities, work independently, and successfully execute multiple projects for Prime Video worldwide. You will own the project timelines and maintain accountability on deliverables.In addition to this, you’ll need to be able to influence and deliver new features and exceptional user experiences across third party living room devices. You will frequently engage business, product and technology leaders and be a strong advocate for our customers.A successful TPM will have experience in working with geographically separated teams and will be open to some international travel. As a TPM you will problem solve, scope, clear roadblocks, coordinate launches and dive deep to ensure the mutual customers of Amazon and third-party companies have a great video experience.If you are interested in leading key strategic programs for Prime Video that have a worldwide impact, enjoy leading and launching products and services that will enable new business opportunities for Prime Video, and delivering innovative and industry leading features to our customers, we'd love to talk with you!Key job responsibilities- Fostering strong technical relationships with 3Ps, including assessing requirements and feature requests to recommend technical approaches.- Conducting pre-project discovery and scoping – gathering product and roadmap information to work with engineering teams to develop a detailed plan for integrations.- Making recommendations to PV leadership that will support vetting 3P technology platforms and capabilities as a qualification for successful engagements. Matching 3P technical needs to Prime Video solutions.- Managing relationship with 3Ps, notably during the business development, qualification and technical implementation stages. Implementing and optimizing the technical aspects of distribution relationships.- Managing projects after deployment – coordination of post-launch device activities, including technical aspects to increase engagement and 3P problem solving.- Driving and refining the 3P technical engagement process around integration and distribution.- Investigating new technologies for Prime Video distribution. Identifying new companies and technologies to work with and influencing internal roadmaps/priorities.- Managing long-term interests as well as the tactical and day-to-day.- Coordinating closely with product, software development and technical program management teams to ensure continuity of the technical needs of 3Ps.- Driving customer experience and engagement technical improvements with our partners- Driving process improvements in 3P qualification and integration. A day in the lifeYou will establish your priorities, work independently, and successfully execute multiple projects for Prime Video worldwide owning the project timelines and maintaining accountability on deliverables.In addition to this, you’ll need to be able to influence and deliver new features and exceptional user experiences across third party living room devices. You will frequently engage business, product and technology leaders and be a strong advocate for our customers.About the teamTo drive the Prime Video and Prime flywheels through this efficient channel, the Partner Engineering team supports third-party (3Ps) throughout the process of launching and sustaining Prime Video on their living room (LR) devices. This is uniquely challenging as 3P LR devices are more fragmented than mobile devices, benefit less from app store distribution, and require chipset-specific integrations. We deliver the Prime Video client on smart TVs, streaming media players, game consoles, and set top boxes and work with 3Ps to drive additional engagement on those devices through integration with features such as federated search and billing integration.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps ...

Senior Technical Program Manager, Pricing Systems

Amazon's Centralized Pricing team is seeking a driven Senior Technical Program Manager to help manage our price competitive program across different teams to successful delivery on our mission of generating fresh customer-relevant prices on billions of Amazon and Third Party Seller products worldwide. We are looking for a talented, organized, and customer-focused person to add to our technical program management function, partnering effectively with both our category teams, Business Engineers, Data scientists, engineers, and multiple cross-functional stakeholder & dependency teams within Pricing, Promotions, and across Amazon. This role requires an individual with excellent team leadership skills, outstanding business acumen, and able to organize across teams. We are looking for an experienced TPM who is a self-starter comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environment.Key job responsibilities- Plot The Course. Coordinate across Science, Engineering, Product, Business, Legal, and Finance teams to drive improvements to Amazon Price Competitiveness for Retail and 3P. - Be The Pulse. Own regular communication mechanisms to keep leadership & stakeholders informed of program progress, risks, timelines, and high judgement decisions.- Deliver Results. Lead effective and efficient delivery of large, complex science programs across teams.- Drive cross-team alignment with global teamsAbout the teamAmazon is known for having a vast selection, low prices and fast delivery. With millions of products available on Amazon.com, our Pricing Systems organization is using technology to compute and publish prices for every item in Amazon’s retail catalog, delivering competitive prices across our full range of products and automating decision-making. We are integral to Amazon’s ability to deliver on its promise to customers.BASIC QUALIFICATIONS- 3+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent ...

Senior Technical Program Manager, Santos Listing and Inventory

We are looking for a high caliber Senior TPM to join the Santos Listing and Inventory team to lead key S-Team goals that span multiple VP orgs.These initiatives involve setting up the product registration, inbounding, and inventory tracking programs that are needed to onboard large global enterprises onto MCF and BwP, driving Hundreds of Millions of units and revenue.This is a high visibility role that requires deep technical understanding, ability to manage multiple concurrent work-streams, great skills at earning trust with partner teams, as well as the ability to craft well-written communication to both technical and executive audiences.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Technical Program Manager, Shopping Conversation Foundation

Our Shopping Conversation Foundations (SCF) organization is dedicated to revolutionizing the way customers interact with our products and services through cutting-edge conversational experiences powered by generative AI. Of interest, our team provides the following foundational capabilities for Rufus, Search, and Alexa Shopping businesses: (1) LLM Data (2) Automated CX Quality Metrics and Root Cause Analysis (3) LLM Infrastructure.We do this by building multi-tenant, scalable, and extensible solutions that leverage large language models and generative AI to automate the evaluation of customer experiences. We're creating underlying services that offer cost-effective and secure inference solutions at scale, both offline and online.Key job responsibilities1. Collaborate with peer SDEs and drive the strategic roadmap for Shopping Conversation Foundations (SCF), including vision, mission, and technical strategy across Rufus, Search, and Alexa Shopping initiatives2. Lead complex cross-functional programs spanning ML/AI engineering, data science, and product teams; regularly present updates and manage escalations to senior leadership3. Orchestrate the development and deployment of LLM infrastructure, data pipelines, and automated CX quality measurement systems while ensuring scalability, security, and cost-effectiveness4. Establish and track program success metrics, oversee data-driven improvements, and lead root cause analysis initiatives for system issues5. Build and maintain strong partnerships across multiple organizations, managing dependencies and removing blockers to ensure successful program executionBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...