Seattle

Amazon Pricing builds exceptional tools used by hundreds of thousands of Sellers to offer unmatched value to millions of Customers all over the world. Our programs support billions of price updates every month, covering the majority of products sold in the Amazon store. We are continually innovating across Desktop, Mobile, and our suite of APIs to help Sellers set better prices at scale.We are re-imagining how Pricing tools can be used to help all Sellers expand their business worldwide across all Amazon stores. In this role, you will invent on behalf of our Selling Partners to help them navigate around the complexity of international pricing to grow an international business. The ideal candidate loves to think big, and has a passion for solving complex problems. They thrive working alongside multi-disciplinary teams, and on inter-connected systems. They influence, up, down, and sideways, to build consensus and drive teams towards results.At Amazon, PMTs are the end-to-end owners of our software offerings, hardware, and technical services. PMTs leverage their technical depth to partner closely with engineers in defining a vision and building a roadmap to launch technical products that play a key role in making Amazon Earth’s most customer centric company. PMTs are set on a path to become leaders of major business segments or technical organizations.Key job responsibilities- Creating the 3-year product vision - Own delivery roadmap- Influencing technical design- Drive cross-team alignment with global teams- Define and measure key performance indicators.About the teamAmazon is known for having a vast selection, low prices and fast delivery. With millions of products available on Amazon.com, our Pricing Systems organization is using technology to compute and publish prices for every item in Amazon’s retail catalog, delivering competitive prices across our full range of products and automating decision-making. We are integral to Amazon’s ability to deliver on its promise to customers.Our teams of software developers and research scientists develop pricing strategies, working with business and finance leaders to make decisions with the potential for significant financial impact to the company.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Operator Tools empowers Amazon's software builders to safely and reliably operate their services in production by providing them with tools that enforce change safety and enable operational insights with minimal friction. Our customers rely on us to understand the impact of changes they make to their services and underlying infrastructure, regardless of the scale of their deployment.A software builder becomes an operator when taken away from building and deploying code. Specifically, this includes on-call and incident response, retrospectives, remediation plans, taking corrective actions, setting up metrics and monitoring, operational readiness verification, and application safety and security reviews and improvements. Because of the business-critical nature of these actions, engineering teams are looking for ways to streamline these processes without causing more operational load. Our builders want to operate their services with minimal interruption and friction, and to avoid needless complexity and distraction. This enables them to do more of what they love: build for their team’s customers.We are looking for a seasoned product manager to help shape the operational experience to provide a streamlined, integrated, and safe experience that benefits all of Amazon and reduces operational overhead for our builders. You will work on the product strategy for creating this operator experience that measurably improves software builders’ experience at Amazon.Key job responsibilitiesThe variability of operational responsibilities at Amazon means you will need to understand the landscape and challenges that face our software builders when they assume the role of an operator.* You will work cross-functionally with engineers, other product managers, program managers, and senior leaders. The team is at the center of Amazon-wide initiatives that limits human access to infrastructure and ensures safe changes to production systems.* Lead execution of the product strategy with a high-level of discipline and engagement with the development teams.* Drive adoption growth of rolled out solutions, assess open opportunities to reduce operator toil.* Work with the team that shapes these programs to create a low friction operational experience.* You will partner closely with the Amazon Software Builder Experience (ASBX) User Experience team of UX researchers and designers to understand the customer journey to design products and features that power the experiences.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About the teamWe empower Amazon's software builders to safely and reliably operate their services in production by providing them with tools that enforce change safety and enable operational insights with minimal friction. We aim to provide our customers with efficient mechanisms to perform critical operational functions so that they can get back to building products that delight their customers.What do we mean by "the best software builder experience in the world"? It means that Amazon is the best place in the world for software builders to build great things for customers. Software builders and builder leaders know it from the insights they see—and feel it in the experience of their everyday work. Others in the industry know it—and want to come to Amazon to experience it.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of product management, or relevant experience in software-or technology-focused businesses ...

Have a passion for driving change and innovation? Amazon is looking for an analytical, driven, and creative leader to join the Consumables Operations & Initiatives team to drive cross-functional projects for our Consumables businesses (Grocery, Health and Personal Care, Beauty, Baby, and Pets). The team's mission is to create business leverage through data-centric solutions and matrixed collaboration to enable new capabilities for store execution in support of customers, selling partners, and category teams. We identify ambiguous problems in line with business needs, research solutions with data-driven techniques, and build prototypes that can be scaled to production and adopted by owning stakeholder teams. This Senior Product Manager (PM) role will drive critical new features to reduce Consumables' cost to serve, including new products and capabilities to reduce customer returns and liquidated inventory for Consumables. This role will work directly with multiple internal business, technology and operations teams and leaders, vendors, and partner teams across the Consumables business.As a Senior PM within Amazon, you have the opportunity to invent new products and features on behalf of customers. You will get to work cross-functionally on driving ideas from conception to execution, developing marketing plans to drive awareness and adoption, segmenting customers and developing business models, defining and analyzing success metrics, and managing strategic projects. From Day 1, PMs are given ownership of large business areas and products, the autonomy to think strategically and make data-driven decisions, and the ability to drive significant impact to the customer experience and the business. Over your career, you will be exposed to multiple businesses and products, and pushed to grow into senior-level managers who independently run large business segments and organizations.The Senior Product Manager on the Consumables Operations & Initiatives team will be responsible for the following: - Be a single threaded owner partnering with cross functional teams to drive your product vision. - Identify capability gaps and drive products that unlock business value, influencing and working with technology, operations and business teams and leaders. - Partner with data science and analytics teams to influence innovation on existing (or to build new) systems, tools and workflows for category management. - Be a subject matter expert in Consumables Retail processes across functions like Vendor Management, Marketing and Instock.The candidate possesses a track record of successful product development, relationship management, program and project management, strong analytical and business acumen, and experience managing reporting and analysis. Great communication skills, think big, and bias for action will be essential to your success. The ideal candidate is a self-starter who will take ownership of projects and business problems to a successful result. If you’re entrepreneurial and want to innovate, build, and own transformative products and features, join us in making history.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience. We set big goals and are looking for people who can help us reach and exceed them.We are looking for an experienced Sr. Product Manager to own designing, building and developing big impact features that improve customer experience. Working to solve complex problems in one of the fastest growing segments of the Retail business, Fashion (Clothing, Shoes, Jewelry, Watches, and Accessories). You will be our customers' best advocate, driving ideation and articulating/quantifying the value for our customers. You will balance long term think-big vision with high-velocity short-term execution.You will work on highly ambiguous problems with stakeholders across Amazon and will be the one driving alignment and buy-in for your vision and roadmap. You will make hard product prioritization and tradeoff decisions, always with our customers' best interest in mind, and using data to inform and communicate your decisions. You will also use your technical depth and curiosity to be a significant contributor to the design of our products.The ideal candidate demonstrates strong business judgement, bias for action and the desire to continuously invent and simplify. This person has end to end research and roadmap management experience, to drive long-term objectives for the business. The position requires an individual who can work autonomously and not be hindered by ambiguity or competing priorities. They will have a high level of ownership and responsibility for identifying product improvements on behalf of customers.Key job responsibilitiesResponsibilities include driving topline and margin growth. The successful candidate will be a collaborative leader with a deep empathy for the customer's experience, and the ability to translate it into new features, products, and businesses. She/He will be a thoughtful, high-energy, self-­starter, with acute analytical and critical thinking skills. This individual is able to demonstrate an ability to use creative thinking and innovation to solve complex problems and thrives in a fast-­paced, data-driven environment.About the teamHere at Fashion & Fitness, we are inspired to never stop embracing our uniqueness for both our employees and our customers.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX builds, launches, and manages customer-facing products that define the delivery experience for millions of cross-border customers along with the CX features presented to them every day from Search through Checkout. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features they see on the site every day, to launching delivery benefits and new programs for customers around the world. What will you do?As a Senior Product Manager, you will lead initiatives to improve the Import Fees experience for XB customers. You will define the long-term strategy and vision to meet evolving customer needs. You will handle complex product development and business management scenarios, proactively identifying gaps/opportunities to then develop a suite of products to solve the problems.The ideal candidate thrives on data-driven decision making, has solid product management background combined with an experience in leveraging ML to improve prediction accuracy. S/he can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Strong business judgment, ability to influence cross-functional teams, customer-centric and creative mindset with strong analytical skills are essential. This opportunity requires excellent product management, prioritization, and communication skills, as well as the ability to navigate ambiguity.Key job responsibilitiesDefine a data-driven product vision, develop business cases, requirements, and prioritize competing opportunities.• Work directly with engineering to build exceptional products and manage annual roadmap.• Understand customer (external and internal) needs, define clear requirements and execute to high expectations in a fast-paced environment.• Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions.• Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Stay local, shop global! Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and will continue to stay at the forefront of Amazon’s global expansion strategy. We are looking for an entrepreneurial, analytical, and creative product leader to drive our initiatives around improving Seller experience across stores. In this role, you will use a combination of outstanding thought leadership, analytical skills, cross-functional partnership, business judgment, and strategic thinking to innovate on behalf of our cross-border customers. You will thrive working with cutting-edge technology and be able to build a strong understanding of cross-border shoppers and their needs to scale the product globally. You will have the opportunity to lead work-streams across CX, selection, cross-border delivery experience, Finance, Legal, Operations, SCOT, Global Logistics, Marketplace, Accounting, Tax, to name a few. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different international locations. Key job responsibilitiesManage product and tech roadmap for a cross border productWork with software engineers and managers to build tools and technology for fast and free shipping experience for international customersWork on machine learning and SCOT technologies to scale the product to multiple international destinationsBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

The Selling Partner Growth team is a new and growing business-tech team, focused on accelerating the growth of businesses in our global stores through new opportunities to attract and optimize valuable selection, build long-lasting relationships with Amazon, and enhance the Buying Customer experience. Come join us as we define the future of Selling Partner growth in our stores.You will be directly responsible for identifying and driving improvements that enable Selling Partner growth, partnering with product, science, regional business teams (among others) to influence the priorities of senior leadership. Your role will deliver a holistic global approach, operating as a thought leader in the SPX organization and connecting the dots between regions. You will establish what success looks like and drive the strategic roadmap of solutions to unlock growth and enable sustainable profitability. This will involve creating casual frameworks to connect growth inputs (e.g., selection, Buying Customer experience, Selling Partner experience) to outcomes, leveraging data and anecdotal insights to identify top opportunities, inventing new solutions to challenging problems, influencing product decisions, and driving closure by connecting these product decisions to business outcomes. This work will have a direct impact on our Topline growth, Selling Partner Cost to Serve, and influence short and long-term capital investment decisions.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

Amazon Canada is seeking a Sr. Product Marketing Manager to lead marketing for seasonal shopping events, including gifting (Eg. Mother's Day, Holiday) and celebratory occasions (Eg. Diwali, Halloween). You will leverage excellent cross-functional project management skills and a detailed eye for data to develop, launch, test, and report on market-leading awareness, education, and conversion-oriented programs touching all areas of the business. The ability to manage multiple milestones and shifting requirements in a fluid, fast-moving environment—while keeping stakeholders updated on your progress—is critical to success in this position.The ideal candidate must be able to think strategically, look at the business analytically, and implement flawlessly. They will have deep experience in merchandising and testing, demonstrated ability to drive website optimization and conversion in both mobile and online channels, and a passion for diving into data to uncover actionable insights. They will be equally comfortable generating innovative ideas for growth as well as ensuring tactical level details are executed. The ideal candidate will collaborate and inspire a positive, high-energy, results-oriented culture, creating a measurable impact across Amazon and the wider industry landscape.We are open to hiring candidates out of Seattle, Arlington, Vancouver or Toronto.Key job responsibilities- Lead end-to-end marketing for CA retail Retail events.- Support marquee activations, including partnering with category and central teams to drive traffic- Track, measure and report on channel results, contributing to business reviews regularly; Present strategy, learnings and recommendations to senior leadership- Define and own goals, including data-driven recommendations on priorities- Be the voice of the customer for CA programs, by diving deep into consumer insights, competitive landscape and driving recommendations that help how we deliver to customers- Develop mechanisms to communicate proactively and effectively with partner teams and senior leadershipBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Marketing team is seeking a dynamic and experienced Sr. Product Marketing Manager to oversee Global User Engagement efforts for Amazon Business Commercial, Public Sector, and Strategic business segments. In this role, you will oversee digital marketing strategies to drive user acquisition, engagement and maximize revenue growth across our global customer base. You will design and implement comprehensive digital marketing strategies across all digital channels (EX: Email, Social, PPC Channels, Direct Mail) focused on acquiring high-quality users, nurturing them through targeted campaigns, and ultimately converting them into loyal and engaged customers. Your work will directly impact the growth and success of Amazon Business by ensuring a seamless and effective customer journey, from initial awareness to long-term user growth.Key job responsibilities• Develop, execute, and refine the digital marketing strategy to drive Amazon Business user engagement across various segments and marketplaces. • Collaborate with cross-functional teams, including sales, product, and analytics, to align marketing strategies with business objectives. • Set the global strategy for user growth strategies and partner with teams across NA, EU and APAC on deployment of campaigns in market. • Manage the execution of high-impact digital campaigns, including website, display, social media, and email marketing. • Utilize Account-Based Marketing tools to target high-value accounts and optimize paid marketing performance. • Partner with external agencies in support of campaign asset creation and execution as needed. • Regularly dive deep into data with reports and dashboards to monitor campaign results and drive strategic decision making to optimize. • Execute high-impact A/B tests to help continually improve performance. • Provide clear, consistent, and frequent communication with stakeholders to outline strategy, tactics, goals, and performance of campaigns.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

The North America Stores Deals Marketing team delights customers by driving discoverability of relevant deals and discounts year-round. We are looking for a highly strategic, organized, and analytical Senior Product Marketing Manager to lead our Prime Exclusive Promotions charter. This role will have a high degree of leadership visibility and work closely with tech, product, and business partners to drive bar raising shopping experiences for Prime customers.The ideal candidate is someone who excels at leading cross-functional partnerships, is comfortable working in a highly ambiguous environment, has strong verbal and written communication, is curious to figure things out and build capabilities, and uses data and customer-focused judgement to back up recommendations. Key job responsibilities1. Own the product development and experimentation roadmap to drive discoverability Prime Exclusive Promotions across the site.2. Partner with tech, product, UX and other stakeholders to build and execute new deals experiences for customers.3. Analyze experiment performance and provide regular reporting on learnings. Identify areas for improvement, develop action plans, and present findings to stakeholders at various levels. 4. Lead PRFAQs and other strategic documents to help drive the long-term deals marketing strategy. 5. Collaborate with marketing, creative, and program managers across NASM to launch new deals content during both seasonal events and business-as-usual time periods. 6. Participate and lead planning sessions and contribute to overall marketing strategy for North America Stores MarketingA day in the lifeIn this role, you will interact with Marketing, Creative, Product, Tech, and UX on a regular basis to bring new deals experiences to life for customers. This will include both long-term strategic planning and hands-on execution of marketing experiments. You will regularly participate in brainstorming and strategy development meetings, and present plans and learnings to senior-level leadership across North America Stores. BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience creating and managing complex, cross-team project plans ...

Do you want to play a role in the transformation of Selling Partner Support? We are recruiting a PM to help us craft our next-generation support experiences, using improved UX and GenAI orchestrated solutions to rapidly increase the range of automated and guided solutions we offer to Selling partners needing support. Over the last seven years, we have built guided experiences that SPs and Support Associates use to get quick, accurate resolution when they encounter problems. We now have 67 self-service and 49 Associate Workflows in 21 marketplaces, translated into 34 languages, covering 55% of Seller issues, used 138MM times in 2023. In 2023, our team eliminated 1.15MM Seller contacts by automating resolution to their problems without requiring an Associate. We also eliminated nearly 1500 defects in our production experiences, reducing handle time and case re-open rates.Over the next three years, we are reinventing what types of solutions that we develop, aligning with upstream experience teams on those experiences we believe they should take over from our team and deprecating the experiences we have built, and creating a GenAI-based set of solution building tools.Key job responsibilitiesGeneral Responsibilities may include: Developing and executing scalable business plans and product requirements – being a business owner Driving cross-functional projects to completion Developing strategies based on data analysis Communicating effectively with senior management Maintaining an deep customer-focus Balancing strategic thinking with tactical, detailed execution Working cross functionally with teams throughout the companyA day in the lifeThe primary role of a PMT within Amazon is to assume end-to-end product ownership over one of our technical product offerings. PMTs are expected to dive deep into the technology both from a product and customer perspective, working with software engineers and business partners to define, build, launch and grow new technology-driven products and services. With input from business stakeholders, they develop business and product requirements, prioritize needs, and manage milestones and overall roadmap. PMTs work closely with technical teams to understand root causes of customer pain points and drive the right solutions to exceed customer expectations. About the teamWe are a team of product managers, program managers, and process engineers, constructing guided solutions for Sellers and Support Associates so that we can quickly and accurately solve the problems our Sellers encounter everyday.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon is seeking a Senior Program Manager to join the Tax team within the Finance organization. This is an exciting and challenging role, and will give the right person a chance to be part of a company and a team making history. Amazon is facing a period of unprecedented tax legislation changes and technical systems optimization, items that have a significant impact to all business units competing in the global market. Our program management team leads the change and partners with teams across Amazon to plan, coordinate, and implement mission critical projects resulting from operating a global business in a time of unprecedented change.We are looking for a Senior PM to join this amazing team. Successful candidates will have deep experience across three disciplines - Finance (specifically Tax and/or Finance & Accounting), Program Management, and Technology - and is well versed in all three in order to bridge across our diverse group of stakeholders. The candidate needs to be able to easily understand the business lines they engage, supporting information technologies, and finance/accounting/tax disciplines, and the impacts of each on the project.The candidate also needs to be able to support communications in these areas with current process owners, project stakeholders, and executive level sponsors.Projects in our portfolio range from urgent compliance needs to long-term multi-year deliveries requiring work across multiple functional teams and modification to multiple distributed systems. As such, the candidate will often be required to dive deep to remove roadblocks and carefully manage scope to deliver results while still earning trust across many functions and stakeholders with executive level visibility and sponsorship.Key job responsibilities- Managing large initiatives through project initiation, planning, execution, and close-out.- Creating and maintaining project materials used by a cross-functional core team.- Building workstream project plans and identifying workstream dependencies during the planning process; supporting the resource planning process.- Executing project closeout process and practices, ensuring all project artifacts are finalized and archived as appropriate.- Taking the lead role with stakeholders to define, align on, and refine program objectives, deliverables, and resources.- Obtaining and driving clarity into requirements coming from one or more impacted functions and demonstrating a solid working knowledge of requirements to project stakeholders and sponsors.- Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner.- Diving deep where needed to resolve blocking issues during project execution, testing, launch and cutover.- Leading cross functional teams through workstream retrospectives to help drive improvements into team processes; owning and driving process improvements.- Communicating the overall program roadmap and periodic status updates to executive stakeholder body including Amazon Businesses, Tax, Accounting, Treasury, HR, Legal, Finance Operations and related technical teams.- Developing and implementing enterprise wide program management tools and standards to support program management core competencies within the team and within broader Finance.- Developing program/team mission, vision, and strategy where needed.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements ...

Amazon NAS Vendor Summit team is looking for a Sr. Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs to support the Vendor Summit event. We will use this summit to reinforce Amazon as the retailer of choice for top brands, deepen our engagement with our vendors’ most senior leaders, and showcase new innovation and launches. The Sr. Marketing and Communications Program Manager (Sr. Marketing/Communications PM) is responsible for building best in class communications, manage and execute initiatives across cross-functional teams, harmonize messaging across multiple channels, and ensure marketing initiatives are delivered to the highest standards. You will own building the team’s marketing strategy and will innovate with new tactics and channels. This role requires scoping and creating project plans, developing processes, coordinating and driving event execution, and communicating to senior management on status, risks and process changes.Key job responsibilities• Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations• Develop and present project plans that outline the creative approach, stakeholder definition, timeline, key milestones, resources, and budget Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery• Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate• Influence design and development of strategic processes• Anticipate workload and resources needed for a successful project, create and maintain work-back schedules and calendars, and hold status update meetings• Work cross-functionally to develop and manage project and campaign briefs and provide feedback on deliverables to ensure they meet the objective and raise the bar Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions• Lead weekly and monthly stakeholder meetings and manage LT updates on progress.• Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellenceA day in the lifeThe position is responsible for working with NAS Vendor Summit team to creatively reinforce Amazon as the retailer of choice for top brands, deepen our engagement with our vendors’ most senior leaders, and showcase new innovation and launches. This includes managing the strategic position of the NAS Vendor Summit by providing direction and implementation of marketing and communication for special events. This role actively develops and implements communication plans and strategies to internal and external senior leadership teams. This position will develop communication and marketing plans, align strategies, produce, edit, and publish a wide variety of content, and requires excellent writing and editing skills.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Demonstrated experience leading cross-functional programs- Demonstrated experience designing, implementing, and optimizing initiatives- Experience with data mining and data analysis ...

As the WW Senior Program Manager for Voice of the Publisher, your core responsibility is to partner with publisher facing teams across Books to ensure the voice of the publisher is considered in every decision of the Publisher Experience team. The successful candidate will be customer obsessed and proficient in combining data and anecdotes to identify top pain points, measure impact, prioritize accordingly, and iterate when required.You will be build and lead the development of a publisher experience roadmap that significantly improves the experience for publishers and clearly communicate this vision to generate buy-in on initiatives to enable delivery from product and technical stakeholders.The ideal candidate learns quickly and easily adapts to change, is comfortable working with global stakeholders, earns trust through performance and relationship building, and communicates with and is able to influence employees at all levels within/outside the Books org, working cross functionally with tech and non-tech teams.Key job responsibilities• Build and run mechanisms to collect and consolidate Voice of Publisher inputs from multiple channels.• Analyze and extract insights from consolidated Voice of Publisher mechanisms to, identify major drivers behind Publisher dissatisfaction.• Map top Publisher pain points with ongoing/upcoming initiatives on Books and Central product/tech teams roadmaps to track progress and impact.Report on drivers behind publisher dissatisfaction,• Identify gaps in product/tech teams roadmaps to address major Publisher pain points and build and present to leadership a recommended roadmap with short-term mitigations and long-term plans.• Implement mechanisms to keep stakeholders and Books leadership informed on progress on Publisher Experience initiatives.About the teamThe Publisher Experience team . This is a highly visible position that includes interactions with leaders across the organization – from senior Books leaders through vendor and product managers and software teams – to drive alignment and deliver results.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The Amazon Tax department is a fast-paced, team-focused, dynamic environment. Amazon Global Tax Services (GTS) is seeking a Senior Program Manager with experience in Portfolio management to join our expanding team.The Tax Program Management Office (PMO) drives global, complex Tax projects that have a high degree of involvement across many teams at Amazon as well as across Tax, or when Tax leadership believes this team can help on a specific business problem. In addition, through our GTS Portfolio team, we lead Amazon Tax through efficient prioritization, cross team coordination, and resource planning with internal GTS teams and its Tax delivery partners to deliver an agreed upon annual operational plan.The Senior Program manager will drive collaboration and alignment across Tax's priorities, ensuring the right level of engagement is met. In addition, the ideal candidate will align roadmaps and priorities between delivery partner teams. Partnering with key stakeholders is critical to operate within a fast-paced and complex environment. The role is required to have a detailed understanding of their Portfolio and key customers, is comfortable discussing strategic matters, and makes high velocity decisions while navigating a high level of ambiguity. Key job responsibilities- Maintains intake backlog, reviews net new intakes, completes grooming with respective requestors, and portfolio review- Leads and drives x-functional monthly New Intake Meeting with requesting team and related stakeholders- Works with internal partners in performing impact assessment, identifying project dependencies and obtaining confirmation that all resource dependencies are committed to aid in prioritization.- Prepares prioritized roadmap with adequate request descriptions for delivery teams to complete scoping and level of effort for annual plan- Delivers meaningful, consolidated, and timely monthly FLASH reports to key stakeholders- Prepares process documentation (FAQs, SOPs, templates), create training materials/ publish Wiki and other training toolkits- Delivers Training to key Tax team members on the prioritization and intake process- Coordinate with other Portfolio and Program managers in the prioritization and portfolio planning, reviews, and end to end portfolio cycle- Develop, execute, and drive continuous improvement of Tax PMO's prioritization and portfolio processes- Present and articulate complex concepts to cross-functional executive audiencesBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic and organized self-starter to join us as a Program Manager on Amazon Exports team.Amazon’s global presence continues to grow quickly – offering millions of products to customers across the world. Our vision is to enable customers from anywhere in the world to purchase any product that we offer globally, through a localized experience at a competitive price and superior delivery experience. The Program Manager will help us build the strategic framework to address customer-facing challenges on a global scale. This person must be customer-obsessed with strong self-motivation and ability to work cross-functionally across product teams. The ideal candidate has a broad skill set, including strategic problem solving, analytical horsepower, excellent business judgement, deep curiosity for how things work and demonstrated ownership.Key job responsibilitiesIn this role, your key responsibilities will include:• Representing the voice of the customer to help improve the shopping experience and influence the Exports product roadmap• Driving the enhancement of existing analytics solutions to support cross-border use cases• Identifying and executing “quick win” projects to improve the customer experience• Working across teams to develop scalable, long-term solutions that address customer pain-points • Proficiency in SQL and Microsoft ExcelBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Are you interested in building and scaling the Amazon Launchpad program to elevate new and innovative brands selling on the Amazon online store? Amazon Launchpad's mission is to support entrepreneurs by providing resources, expertise, and creative marketing to help showcase and deliver innovative products to our customers. If you live for these kinds of challenges, we've got the job for you!We are seeking a customer obsessed, data oriented Sr. Program Manager to work on the Amazon Launchpad team. You must be solution-oriented and thrive in a fast paced, demanding and ambitious environment. This work demands a self-starter who is motivated to deliver an exceptional experience to brands in the Amazon Launchpad program. You will accelerate the growth of brands within the Launchpad program by driving engagement with our program and its benefits. Your work will directly impact some of the most talented consumer product startups in the world. Key job responsibilities• Understand selling partner needs, defining clear project plans and executing to high expectations in a fast-paced environment.• Deliver a strategy for ongoing selling partner engagement and support.• Anticipate bottlenecks, be able to make tradeoffs and balance business needs versus technical or operational constraints.• Lead external communications with selling partners and optimize communication strategy for long-term success.• Drive cross-functional and cross-regional alignment to achieve strategic program goals• Develop and track key metrics and report program learnings and effectiveness to internal stakeholders.• Interact with stakeholders at multiple levels and working with marketing, sales, tech, analytics, finance, legal, PR, and executive teams to define and deliver solutions.A day in the lifeThe role offers and requires collaboration with internal teams and external organizations that support the startup and small and medium business ecosystem. To succeed in this role, you will deploy written and verbal communication skills that enable collaboration across teams, influence cross-functionally and drive results by compelling stakeholders to action through data driven proposals to peers and senior leaders.About the teamAmazon Launchpad's mission is to support entrepreneurs by providing resources, expertise and global support to help showcase and deliver innovative products from small businesses to millions of Amazon customers.Mentorship & Career GrowthWe have a vision for and commitment to your personal success. Whether your goals are to explore new concepts or take on bigger opportunities, we'll help you get there.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Amazon is looking for a (Senior) Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are seeking a (Senior) Program Manager who will be an integral part in driving changes across Amazon’s operations and supporting top-down and bottom-up changes across our logistic network. In this role, you will be responsible for driving large-scale end-to-end process changes and partnering with multiple internal and external stakeholders to improve performance across multiple operational programs. You will be responsible for briefing senior leaders on portfolio performance across your assigned span of control. You will be responsible for providing expert guidance to operators and managers while managing the successful delivery of projects and goals across multiple organizations. Key job responsibilitiesManage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectivelyA day in the lifeNote: This is onsite role requiring Program Managers to be on-site 5 days a week in corporate office. Some travel offsite may be required (no more than 25%)About the teamOur Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. We are open to hiring candidates to work out of the following locations: New York, Arlington, Atlanta, and Nashville. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field ...

The Senior Program Manager will be responsible for leading and optimizing the CX teams to supporting our integrated marketing group across AWS Marketing. This role will oversee program management, design, planning and analytics, and digital marketing functions to drive cohesive and efficient marketing operations. This role will serve as the central hub for top AWS portfolio activations, manage resource and budget allocation across the groups, and leverage marketing research and intelligence to stay ahead of industry trends. This position will work closely with cross-functional teams to run the AWS Marketing wide calendar, operationalize and streamline workflows, and measure the performance and ROI of marketing efforts across all service areas.Key job responsibilities- Manage the end-to-end marketing project lifecycle, from strategic planning to successful delivery across all functions.- Allocate resources and coordinate efforts across teams to drive synergy, efficiency, and avoid duplication.- Establish and maintain a centralized marketing calendar to optimize campaign timing, resource utilization, and reduce market saturation.- Lead change management initiatives to drive adoption of integrated approaches and best practices.- Provide data-driven recommendations to the CMO and marketing leadership on strategic priorities and operational improvements.- Measure and report on the impact of integrated marketing activities and performance, leveraging analytics to continually improve efficiency and effectiveness.- Oversee the design team to ensure consistent brand representation and high-quality creative outputs across all marketing initiatives.- Guide the planning and analytics team in developing insightful market research and performance metrics to inform strategic decision-making.- Direct the digital marketing team in implementing cutting-edge strategies and technologies to maximize online presence and engagement.A day in the lifeAs the Senior Program Manager, you'll start your day by reviewing the marketing calendar and project pipeline across all service areas. You'll coordinate with cross-functional teams to ensure smooth execution of upcoming campaigns, resolving any resource constraints or schedule conflicts. Throughout the day, you'll meet with the design team to review creative assets, consult with the planning and analytics team on recent market insights, and strategize with the digital marketing team on upcoming initiatives. You'll also analyze performance data across all services, identifying opportunities to optimize operations and drive greater ROI. Finally, you'll partner with the CMO and marketing leadership to refine the integrated marketing strategy and services roadmap.About the teamThe Customer Experience team is a driving force behind creating an unmistakable, unified AWS experience. We collaborate closely with cross-functional teams to deliver an integrated marketing approach that resonates with our customers. Our passion lies in cultivating genuine customer connections through actionable intelligence and human-centric design. We elevate the customer experience by orchestrating consistent, responsive, and personalized interactions across all channels. As the trusted voice of AWS customers, we're committed to understanding their needs and translating those insights into effective marketing strategies. Our approach combines rapid iteration, holistic journey mapping, and customer-driven priorities to drive marketing outcomes that connect with our customer.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of managing stakeholders in cross-functional project experience ...

Amazon Web Services is seeking a Senior Program Manager for Infrastructure central finance (ICF) team. As part of the team you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Successful candidates will have deep experience across three disciplines - Finance (specifically Tax and/or Accounting), Program Management, and Technology - and is well versed in all three in order to bridge across our diverse group of stakeholders. The candidate needs to be able to easily understand the business lines they engage, supporting information technologies, and finance/accounting/tax disciplines, and the impacts of each on the project.The candidate also needs to be able to support communications in these areas with current process owners, project stakeholders, and executive level sponsors.Projects in our portfolio range from urgent compliance needs to long-term multi-year deliveries requiring work across multiple functional teams and modification to multiple distributed systems. As such, the candidate will often be required to dive deep to remove roadblocks and carefully manage scope to deliver results while still earning trust across many functions and stakeholders with executive level visibility and sponsorship.Key job responsibilitiesManaging large initiatives through project initiation, planning, execution, and close-outo Creating and maintaining project materials used by a cross-functional core team.o Building workstream project plans and identifying workstream dependencies during the planning process; supporting the resource planning process.o Executing project closeout process and practices, ensuring all project artifacts are finalized and archived as appropriate.o Taking the lead role with stakeholders to define, align on, and refine program objectives, deliverables, and resourceso Obtaining and driving clarity into requirements coming from one or more impacted functions and demonstrating a solid working knowledge of requirements to project stakeholders and sponsors.o Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner.o Diving deep where needed to resolve blocking issues during project execution, testing, launch and cutover.o Leading cross functional teams through workstream retrospectives to help drive improvements into team processes; owning and driving process improvements.o Communicating the overall program roadmap and periodic status updates to executive stakeholder body including Amazon Businesses, Tax, Accounting, Treasury, HR, Legal, Finance Operations and related technical teamso Developing and implementing enterprise wide program management tools and standards to support program management core competencies within the team and within broader Finance.BASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...