Senior HR Business Partner, Business and Corporate Development

Do you hate being bored, thrive in ambiguity, and love the idea of supporting an organization that works with literally all of Amazon? We’ve got a job for you!We are looking for a dynamic HR professional to join our team and support Amazon’s Business and Corporate Development (BCD) organization. The BCD team focuses on growing Amazon’s businesses in a variety of ways – from corporate development (aka mergers, acquisitions, and investments; notable acquisitions include MGM Studios, Whole Foods, and One Medical) to corporate development integration (supporting acquisitions from end-to-end) to corporate business development (which manages Amazon’s most complex and high-impact partnerships) and Amazon Fuse (a partner marketing channel that acquires incremental Amazon customer globally via third-party partnerships). As the Sr. HR Business Partner, you will support Directors and VPs across the BCD organization, responsible for driving both strategy and execution across focus areas such as organizational health, effectiveness, and design; talent development; inclusion (and more!). You will also work closely with our internal partners and international HRBPs to drive broad, global goals for the organization. To be successful in this role, you must understand business priorities and goals and translate them into the highest impact work. You’ll help senior business leaders look around corners with recommendations based on data, employee anecdotes, and deep experience. You will be able to adeptly influence senior leaders and stakeholders, with strong communication and exemplary executive presence. Key job responsibilities- Partner with senior leaders and their teams to develop talent strategy that develops the next generation of cross-Amazon leaders- Serve as a thought partner to key leaders- Engage in strategic planning meetings that translate business needs into people plans- Partner with business on organizational design, workforce planning, succession planning, location strategy- Provide compensation support including salary planning, approval of salary actions, promotions, etc.- Work with managers and employees to respond to employee relations issues, fairly representing all interestsBASIC QUALIFICATIONS- Bachelor’s degree, or equivalent experience - Minimum of 5 years of experience in an HR Business Partner leadership role- 5+ years of experience working with global teams, driving organizational change initiatives, and developing talent management plans for a global organization ...

Senior HR Business Partner, Engine Org

We are seeking a Senior HR Business Partner (HRBP) to partner with the Engine organization part of the eCF organization. The Engine org comprises of multiple teams that are working together to drive value for Amazon. It includes the following teams - The Intelligent Cloud Control (ICC) operates Amazon's global websites and makes sure they are available, resilient, and efficient; the Enterprise Engineering team that empowers Amazonians to securely and reliably access corporate resources and tools and the Global IT Services team of frontline IT engineers teaming with behind-the-scenes broadcast, infrastructure and network engineers enabling Amazonians with IT technologies. This Sr. HRBP would partner closely with business leaders on talent priorities that lead to business impact, including employee experience for this team of builders, org health and efficiency, building and retaining a diverse Tech workforce at all levels, driving and innovating improvements to our Tech promo process, and supporting org design and talent placement discussions with our leaders. To drive these priorities effectively, this individual must have the ability to learn complex, diverse businesses in depth, understand nuanced differences between tech roles, influence with data, drive people initiatives that lead to business impact, and coach senior leaders to maximize their leadership effectiveness. Prior experience partnering with Tech teams is a plus, but not essential for the candidate who is excited to dive in and learn. In this role, the individual will also be part of the eCF PXT team and will drive multiple key talent priorities across the broader eCF organization. Key job responsibilities- Implements employee engagement strategies to foster an environment based on respect and values- Develops and executes a life-cycle approach to HR programs such as performance management, compensation cycles, and talent management by assessing organizational performance, defining talent gaps and proposing solutions in support of business objectives- Coaches and consults on organizational design and management issues, as well as challenging and/or influencing decision-making processes- Streamlines and implements new processes to create speed, efficiency and agility within the organization- Lead change management efforts around culture and process evolution- Develop thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development and retention- Facilitates the consistent application, implementation and improvement of Human Resources programs- Partners with HRP team and business leaders to manage day-to-day employee relations issues, in line with local legislation- Collaborates with leaders to execute recruitment, on boarding and training initiatives and internal mobilityBASIC QUALIFICATIONS- Bachelor Degree required in Human Resources Management or related field or equivalent experience- Minimum of 5 years of experience in an strategic HR role with broad knowledge and experience- Knowledge of employment laws such as ERISA, COBRA, ADA, and other federal and state laws covering discrimination and equal opportunity employment. ...

Senior Innovation and Design Engineer, Worldwide Design and Engineering

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience • 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related • Experience must involve ownership/management of engineering design projects • Experience using business/technical software like MS Excel, MS Project, and CAD software• Ability to travel 20% globally. ...

Senior Instock Manager

The Amazon Books Operations Team is looking for a bright, enthusiastic, and analytical candidate with a ability to solve problems and simplify processes. The Inventory Specialist position offers a dynamic introduction to our online retail business and a training ground for future success focused on operations and supply chain management. The Inventory Specialist supports the team that works directly with strategic vendors to help improve their success at Amazon by building and nurturing an operational partnership. The Inventory Specialist will help to create an engaging experience for our vendor partners by driving issue resolution in a timely manner. The Inventory Specialist candidate will have the opportunity to identify improvements in our vendors’ supply chains, invent solutions for improvement and pro-actively identify potential issues before they surface. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and has strong follow-through. This position offers an exciting introduction to a top tier global company, supply chain management and e-commerce, serving as a broad training ground for future success. Responsibilities The Inventory Specialist role will be responsible for the following: - Root causing and resolving operational exceptions such as out of stock products, missing site offers, supply chain disruptions, etc. - Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards. - Developing and updating reporting focused on key operational performance indicators. - Work Schedule would be 8am PST to 5pm PST (Mon-Fri).- We follow Amazon's global guidance on RTOBASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership ...

Senior Instock Manager, Amazon Fresh Grocery

The Amazon Fresh Grocery team is excited to welcome a Senior Instock Manager who will be based in Seattle, WA. This is a field-based role that requires onsite presence across North America.As an Instock Manager (ISM) within Amazon Fresh Grocery, you'll take on a critical role at the forefront of business planning; overseeing supply chain and inventory management. You will leading cross-functional initiatives that enhance customer experience and our overall cost to serve. Your leadership will extend domestically across our physical store channels. To be successful in this role, you should feel comfortable using data analytics to influence others. You must be able to build systems and processes that scale as we grow our business. In joining this team, you will have the opportunity to both build and operate in an ambiguous, fast-paced environment.A successful Instock Manager must be highly organized, self-starting and possess strong data extraction and analytical capabilities. You must demonstrate passion for customer experience and be able to innovate on behalf of the customer. You must be fearless, but thoughtful in your pursuit of results and thrive in a high energy environment where tactical and strategic initiatives are expected to be balanced. Strong candidates will have knowledge of fundamental business principles and have previous retail experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.Key job responsibilities- Excel Modeling- Data Analytics- Project Planning- Strategy Execution and Tracking- A/B Testing to determine optimal instock treatment- Root cause identification- Develop innovated and simplified process- Gain cross-functional alignmentAbout the teamOur inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. BASIC QUALIFICATIONS- Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- 5+ years of with Excel experience ...

Senior Instock Manager, Books

The Amazon Books Operations Team is looking for a bright, enthusiastic, and analytical candidate with a ability to solve problems and simplify processes. The Senior Instock Manager position offers a dynamic introduction to our online retail business and a training ground for future success focused on operations and supply chain management. The Inventory Specialist supports the team that works directly with strategic vendors to help improve their success at Amazon by building and nurturing an operational partnership. The Inventory Specialist will help to create an engaging experience for our vendor partners by driving issue resolution in a timely manner. The ISenior Instock Manager candidate will have the opportunity to identify improvements in our vendors’ supply chains, invent solutions for improvement and pro-actively identify potential issues before they surface. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and has strong follow-through. This position offers an exciting introduction to a top tier global company, supply chain management and e-commerce, serving as a broad training ground for future success. Responsibilities The Senior Instock Manager role will be responsible for the following: - Root causing and resolving operational exceptions such as out of stock products, missing site offers, supply chain disruptions, etc. - Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards. - Developing and updating reporting focused on key operational performance indicators. - Work Schedule would be 8am PST to 5pm PST (Mon-Fri).- We follow Amazon's global guidance on RTOBASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership ...

Senior Manager - Amazon IT, Customer Education and Enablement

Amazon IT is a critical component of Amazon's global infrastructure, supporting hundreds of thousands of Amazonians around the world in their daily operations. We pioneer innovative, secure, and seamless IT services that Amazonians trust, fostering an inclusive culture and driving global productivity at scale. We empower diverse teams to deliver user-friendly experiences that balance velocity with quality, ultimately enhancing Amazon's customer experience worldwide. We are seeking an exceptional leader to join our team as Senior Manager of Customer Education and Enablement (CE&E). This pivotal role will spearhead our efforts in revolutionizing and raising the bar on how we approach communications, IT marketing, IT knowledge content strategy, and modern learning & talent development within Amazon IT. The ideal candidate will be a visionary thinker with strong people and team minded management skills and a passion for leveraging communication, education and advanced tech platform mechanisms to drive people and operational excellence. In this role, you will have the opportunity to significantly enhance the day-to-day experiences of thousands of Amazonians, ensuring they have the knowledge and tools to excel in their roles. Your work will directly contribute to the efficiency and effectiveness of Amazon's IT infrastructure, playing a crucial part in our company's continued success and innovation. If You're passionate about how enabling world class communications and modern adult learning can be to drive organizational excellence and support customers, we want to hear from you. Join us in shaping the future of IT at Amazon!Key job responsibilitiesStrategic Leadership & Stakeholder Management• Guide the development and execution of a comprehensive, long-term and innovative strategy for IT communications, content, and learning & talent development• Align CE&E strategies with Amazon IT's broader goals and objectives• Actively contribute to IT’s business planning processes, including OP1/OP2, 3YP cycles, MBRs, and QBRs• Build and maintain strong relationships with key stakeholders across Amazon and within IT• Collaborate with cross-functional teams to ensure alignment and maximize impact of CE&E initiatives• Contribute to evolving a people centric, diverse, inclusive and empower cultureTeam Management and Development• Lead, mentor, and grow a high-performing team of subject matter experts• Balance the need for guidance with respect for the autonomy and expertise of seasoned professionals • Foster a culture of creativity, continuous improvement, and data-driven decision-making• Develop and implement talent acquisition, growth, and retention strategiesInnovation and Trend Analysis• Establish and track key performance indicators for all initiatives• Implement data-driven strategies for capacity planning and resource allocation• Continuously analyze and optimize CE&E programs for maximum effectiveness• Stay abreast of emerging trends and technologies in IT communications, content, and learning strategies• Implement best practices to ensure consistency, accessibility, and effectiveness of CE&E initiativesBASIC QUALIFICATIONS- 10+ years of experience in leading and motivating global teams of experienced professionals- 5+ years of experience in program management, communications, content strategy, and/or learning & development- Strong emotional intelligence and interpersonal skills to effectively lead a diverse, tenured team- Demonstrated success in developing and implementing strategies in a large, complex organization- Experience working in a fast-paced, technology-driven environment- Data-driven mindset with experience in analytics and performance measurement- Outstanding written and verbal communication skills; bachelor’s degree in a relevant field ...

Senior Manager - Product Manager Tech, Prime Video Personalization & Discovery

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. Prime members world-wide can also subscribe to hundreds of channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required, and buy/rent videos, or watch Live Events/Sports and linear streaming content. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. The Prime Video Personalization & Discovery team is seeking a Principal Product Manager Tech to help deliver superior experiences to Prime Video customers worldwide. You will own a substantial portion of the product strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to optimize the Prime Video Personalization & Discovery customer experience. We are looking for an analytical, data-driven, resourceful, customer focused individual who also has the ability to work independently but excels as part of a high-performing team. This individual will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic environment while keeping customers' best interest in mind at all times.BASIC QUALIFICATIONS- 6+ years of team management experience- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product ...

Senior Manager, AWS Organizational Effectiveness

Do you have a strong background in building the right organizational effectiveness solutions that proactively address business-critical problems or organizational issues that are presently in front of you? Do you have the ability to look across multiple projects to see the overlaps and connection points that others might miss? If so, we have an exciting opportunity to drive organizational effectiveness across the AWS organization. As a Senior Manager of Organizational Effectiveness, you will lead a high impact team that partners with AWS business leaders to de-risk and optimize areas that challenge AWS's ability to operate as a well-designed, well-oiled machine. You will spearhead solutions for designing or re-engineering organizations, driving team effectiveness and high-performance teams, and managing large-scale organizational changes. You will distill numerous inputs/ideas into meaningful actions and culturally relevant recommendations on what we should be doing next. You will help organizations and senior teams define their tenets and articulate their vision, mission, and business strategy. You will guide senior teams as they solve for conflicts or ambiguities in roles, responsibilities, and work processes. You will examine group processes to help organizations build mechanisms for effective group problem solving and decision-making. This role requires strong partnership with our HR business partners and business leaders across a fast moving, global, and matrixed organization. Flawless consulting and influencing skills are essential since you will be required to interface effectively and communicate convincingly with professionals at all levels, including C-level executives. Some example projects you will work on include: • Partnering with senior business leaders to address organizational design, operating model, and strategy development opportunities• Conducting organizational analysis to understand root causes to organizational performance issues and opportunities• Partnering with our research scientists to uncover organizational bottlenecks and health factors to identify organizational effectiveness opportunities• Building high-performing team effectiveness mechanisms and interventionsKey job responsibilities• Know Your Customers. Understand their priorities, what they are saying, and more importantly, what they aren’t. Deliver and drive value for them.• Innovation. Appreciate what exists, identify why it works. Then rebuild it or build something totally different that derives even MORE value.• Judgment. Take different perspectives and business needs, develop a solution that works, move the ball forward. Be able to support your opinions with sound reasoning grounded in the business.• Program management. Build plans with clear objectives, milestones, senior stakeholder alignment, and measures of success. • Numbers. Data. Love them, use them. Be more than comfortable with spreadsheets and be able to tell someone what the numbers are actually saying.• Thinking big. How do we build it bigger, better, faster? What aren’t we thinking of?• Prioritization. There will be a constant flow of work, both tactical and strategic. Determine what gets done first and why, while managing a plan for what to do with everything else.• Building relationships. Partner with business and operations leaders, HRBPs and corporate central teams. Share best practices, partner on solutions, and move the organizations forward together.• Consulting. Utilize past experience, deep knowledge of processes and policies, and knowing what’s going on across our organization to create custom solutions and localize as needed.• Communicating. Share your ideas, listen to others, follow-up, and follow-up again.• Teaching. You are the expert in this space. Share what’s in your head. Scale you.• Resourcefulness. If you don’t know it, that’s ok. But you should know where to go for the answer or how to find out.• Bias for Action and dealing with ambiguity. Sometimes it is not clear how we are going to get there. Can you help carve a path? How fast can you do it? What are the tradeoffs? About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• 10+ years of Organizational Effectiveness experience in a fast-paced environment. •People management experience.• Mentor and support team members. • Strong strategy development, organizational design and operating model optimization skills. • Ability to operate within a global, matrixed environment.• Experience and skills in building scrappy, scalable solutions that make a difference. • Ability to work in a highly ambiguous environment and interest in in working with a global team.• Ability to handle responsibilities independently, while exercising good judgment in problem solving and keeping team members adequately informed. • Ability to influence and partner with different levels of the organization, up to the C-level, to achieve results. • Ability to work efficiently and accurately in time sensitive matters and organized to manage and track multiple priorities simultaneously – grace under pressure and the ability to switch gears at a moment’s notice. • Excellent written and verbal skills as well as prioritization and planning skills – with strong attention to detail. • To be successful, the person in this role will need to demonstrate analytical capabilities, a process improvement mentality and ability to influence others with data-driven recommendations. ...

Senior Manager, Indirect Tax, Pan-International Stores Tax

Amazon is seeking a Senior Indirect Tax Manager, to join the Tax team based in Seattle, to support the Amazon (Stores) business.The candidate will primarily focus on Indirect tax matters but also have an awareness of Corporate tax, withholding tax and transfer pricing matters.Key job responsibilities- Working on VAT matters that impact the Stores business- Collaborating with cross functional teams (Business Partners/ Global tax teams and other stakeholders) to ensure tax considerations are incorporated into new business decisions, expansions into new markets, new product offerings or restructuring of operations, providing practical solutions that align to company’s strategy and vision.BASIC QUALIFICATIONS- 12+ years of tax, finance or a related analytical field experience- Experience in taxation in a corporate environment, public accounting firm or major law firm- Experience managing other employees and leading international tax team through hiring and development ...

Senior Manager, Occupancy Planning (AMER), GREF

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the AMER Senior Manager Occupancy Planning (OP) role will oversee the strategic and tactical management of space and allocations within the corporate real estate portfolio at regional level. The lead collaborates closely with various stakeholders to drive successful occupancy planning initiatives and deliver data-driven recommendations for future space requirements.The Senior Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with both business leaders and employees to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing strategic recommendations on business line space allocations at a city level by leveraging Amazon’s size and scale and translate business requirements into effective solutions aligned with the workplace strategy.This role will have the opportunity to hire and develop a team of area leads responsible for occupancy planning. The Senior Manager will oversee the AMER regional program, to include planning, budgeting, and activities that support corporate office locations across their assigned region.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. The candidate must have experience managing teams. Key job responsibilities• Manage and guide an OP team responsible for strategic and tactical occupancy planning across the region, ensuring all activities align with the organization's goals and standards.• Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support strategic occupancy planning and portfolio optimization. • Act as the primary liaison between the occupancy planning team, GREF, and business units. Ensure effective communication and collaboration to gather strategic direction and align occupancy plans with business needs.• Lead the development of occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals. • Ensure comprehensive project management for all occupancy planning activities, including data collection, scenario analysis, and presentation of final recommendations to GREF and business leaders. • Oversee the creation of regular and ad hoc reports on occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy. • Manage day-to-day operational occupancy requests and coordinate with other GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation.BASIC QUALIFICATIONS- Bachelor’s degree in Finance, Project Management, architecture, interior design or related field, or related professional experience.- 10+ years professional experience required inlcuding demonstrated success in leading portfolio strategy and broad scale occupancy planning and move management projects- 8+ years of experience delivering cross functional projects - 8+ years of experience in program or project management ...

Senior Manager, TPM, Amazon Payment Products

Would you like to lead a team that creates impact on how millions of customers pay on Amazon every day? Are you an experienced and accomplished leader or leaders who is excited to lead a large team of Technical Program Managers? Do you enjoy coaching and developing a high performing team? Then this is the role for you. Amazon Payment Products team in Seattle is looking for a Senior Technical Program Management (TPM) leader to manage a team of Technical Program Managers. Key job responsibilitiesThis role requires working closely with your team of TPM managers, TPMs, engineering teams, and product management teams in North America. This position involves regular communication with our leadership on status, risks, plans, and launch strategy. Excellent communication – both verbal and writing skills and strong technical competency is a must.You will be a driving force within and outside of Payments Products team. You will lead your team and key stakeholder teams to identify and implement critical programs. You will lead your team with empathy, develop career plans and identify growth opportunities for your team members. Ideal candidate has thrived and succeeded in delivering broadly adopted technology products/services in a high paced environment. They are a strong leader who can prioritize well, communicate clearly and who understands how to drive excellence. They will have hands-on technical project and program management skills, leading large cross-functional technical programs from definition to launch. The person should have excellent people management skills with proven track record of building high performing teams. A qualified candidate is a creative leader with superior analytical abilities across business and technology.About the teamAt Amazon Payment Products, we delight our customers with rewards, credit and the simplicity to buy across borders. Amazon Payment Products serves millions of customers worldwide through a global portfolio of products, delighting them with best-in-class rewards and access to credit. The global portfolio of products the team currently builds includes Co-branded Credit Cards, Private Label Credit Cards, Shop with Points, and Buy-Now-Pay-Later Installment products. Under Amazon’s long-term commitment to innovating on behalf of customers, the team constantly seeks to launch new payment products and features worldwide which makes shopping on Amazon ever more rewarding and convenient. BASIC QUALIFICATIONS- 15+ years of working directly with engineering teams experience- 10+ years of software development experience- 7+ years of technical product or program management experience- 4+ years of experience managing technical teams - Demonstrated experience in hiring and developing high-performing teams- Demonstrated ability to use data and metrics to back up assumptions and evaluate outcomes.- Ability to roll up sleeves and operate as an individual contributor to get the job done; at the same time be able to guide the team.- Able to provide architectural guidance and direction throughout project lifecycle. ...

Senior Market Researcher, Selling Partner Experience

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Services’s (SPS) goal is to enable third-party Sellers of any size by helping them build the business they want. We are the Core Selling Partner Experience (CSPE) team which defines, implements, and enforces quality standards for all Amazon-built experiences for all SPs worldwide. Key job responsibilitiesWe are looking for an individual with a strong research background and a passion for solving unique problems to help us drive world class research. Our ideal candidate is someone who is customer-obsessed and detail oriented, and loves solving complex problems. You enjoy building things from scratch, are comfortable with change and ambiguity, and relish the chance to solve hard problems in short order. You recognize that the true measure of success of your work is based on the business impact your findings have over time.In this role, you will be responsible for the following: • Lead design and execution of primary research studies (leveraging mainly quantitative methods) to generate actionable insights and recommendations for stakeholder teams. • Design and implement surveys, analyze data, and synthesize key insights • Execute quantitative research methods (e.g. factor analysis, regression analysis, clustering, structural equation models) & mixed method studies (e.g. segmentation)• Apply sound research and business acumen to help the business not just solve complex questions but help it look around corners. • Design scalable and nimble mechanisms that help scale qualitative research solutions, tools and processes. • Build and manage relationships with internal stakeholders and external agency partners.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USASunnyvale, CA, USAArlington, VA, USABASIC QUALIFICATIONS- 8+ years conducting qualitative research end to end (identifying appropriate research methods, designing, executing, analyzing, and drafting actionable recommendations from primary research)- Expertise in executing quantitative research methods (e.g. factor analysis, regression analysis, clustering, structural equation models) & mixed method studies (e.g. segmentation)- Experience using statistical and questionnaire software like SPSS/Qualtrics- Bachelor’s degree or advanced degree in business, marketing, statistics or related field- Comfortable to build large reports in Excel including Pivot ...

Senior Marketing Manager, Career Choice

Career Choice is Amazon’s education benefit designed to support our front-line employees in advancing their careers through skills training and education. Available in 14 countries, we offer regionally specific programming through a large network of approved training providers to support employees in taking the next step in their career towards in-demand jobs.We are seeking a results driven Senior Marketing Manager to oversee Career Choice strategic communication across 14 countries in North America and Rest of world.You’ll be responsible for conceptualizing, executing, and analyzing big marketing campaigns, with a particular emphasis on increasing engagement for our associate population, driving awareness for top content and re-enforcing the Career Choice brand. Through strategic and creative thinking, leveraging customer insights, and demonstrating operational excellence, you’ll flawlessly execute a comprehensive marketing plan for the Career Choice Program and develop campaigns that increases associate engagement.This is a highly cross-functional role that requires close partnership across teams such as Product, BI, Internal Communications, PR and Policy to manage multiple milestones and shifting requirements in a fluid, fast-moving environment.You will build, deliver, measure, and refine strategies for associate engagement, and retention.Key job responsibilitiesYou will have demonstrable expertise in data-driven lifecycle marketing strategy as well as campaign execution and measurement. You will be comfortable dealing with ambiguity as we test our way into new marketing placements and channels. You will have shown you’re able to work in a dynamic, international environment and can deliver results.You will have demonstrable expertise in building large-scale marketing campaigns, brand building, and post-campaign measurement. You will be comfortable working across several internal teams to bring campaigns to life. You will have shown you’re able to work in a dynamic, international environment and can deliver results.Strong drive for results, with the ability to manage independently and take calculated risks while thinking big and outside the box.The ideal candidate will be comfortable dealing with significant ambiguity, have strong ownership, can work successfully across global teams, and have a good sense of metric based decision making.Takes a data-based approach, including coordinating A/B tests, to measure success and deliver results, focusing efforts on campaigns that successfully connect eligible associates with relevant resources and participants and graduates with upskilling opportunities.Operationally executes on defined strategy with our internal partners, undertaking the campaign creation process through deliberate communications plans including content, materials and recommended channels and coordinating partners to deliver against business objectives and campaign goals.Unpack marketing insights using A/B testing and targeted communications to help paint a picture of the hourly associates marketing dynamics and behavior in collaboration with Associate Experience & Product.BASIC QUALIFICATIONS- 8+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Bachelor’s degree in Communications, Marketing, or a related field- Portfolio of work demonstrating digital storytelling capabilities ...

Senior Marketing Manager, Social Marketing

Amazon’s Global Marketing Team is focused on maximizing the value of Amazon’s customer base for all Amazon properties worldwide. The team is highly results oriented, and at its core, focuses on leveraging in-house technology in order to automate and scale marketing programs that drive new customers and maximize lifetime value of Amazon customers through measurable marketing programs and channels. New customers include not only those new to Amazon overall, but also customers who are new to specific Amazon verticals or properties beyond Amazon.com. Lifetime value maximization is focused primarily on driving revenue and driving customers to take high value actions – for example, enrollment in the Amazon Prime program – which increase Amazon’s value to our customers. Teams within the marketing organization are tightly integrated, with teams focused on specific programs consisting of all the resources required to manage the program, including strategy, marketing, product management, technology and operations.We are looking for a seasoned senior marketer to join our Social Advertising team to help build our growing social media advertising team. The Social Advertising team is focused on leveraging all viable social media advertising platforms to grow Amazon businesses. The team is looking for top notch marketers who can create successful automated advertising programs, execute a set of well-structured tests, roll out successful campaigns, and optimize performance over time against a clear set of performance goals. As a Senior Marketing Manager you will be focused on assessing marketing capabilities, prioritizing new strategies to test with, running experiments and preliminary marketing campaigns through these channels, and scaling up successful strategies. The primary objectives include: acquiring new customers, encouraging customers to take high value actions, and directly generating revenue. To be successful in this role, you will need to have experience in creating online marketing campaigns, A/B testing and excel in execution. Furthermore, you will be highly innovative and comfortable driving new programs from conception through execution in an ambiguous and fast paced environment.Key job responsibilities- Work cross-functionally with engineering to develop new automated programs from end to end. - Define experimental frameworks and optimize campaign set ups for driving meaningful insights. - Define the metrics and processes needed to standardize the management of advertising campaigns. - Work directly with social networks to understand platforms capabilities and explore marketing campaigns. - Design and carry out well-structured experiments (including tracking, measuring, and reporting). - Communicate regularly with internal stakeholders and teams to iterate on objectives and opportunities.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs ...

Senior ML Compiler Engineer, AWS Neuron, Annapurna Labs

Do you love decomposing problems to develop products that impact millions of people around the world? The AWS Neuron Compiler team is actively seeking a skilled Senior Software Development Engineer to build, deliver, and maintain a state-of-the-art deep learning compiler stack that delights our customers and raises our performance bar. This stack is designed to optimize application models across diverse domains, including Large Language and Vision, originating from leading frameworks such as PyTorch, TensorFlow, and JAX. Your role will involve working closely with our custom-built Machine Learning accelerators, Inferentia and Trainium, which represent the forefront of AWS innovation for advanced ML capabilities, powering solutions like Generative AI.In this role as a senior ML Compiler Engineer, you'll be instrumental in designing, developing, and optimizing features for our compiler. You will develop and scale the compiler to handle the world's largest ML workloads. You will architect and implement business-critical features, publish cutting-edge research, and mentor a brilliant team of experienced engineers. You will need to be technically capable, credible, and curious in your own right as a trusted AWS Neuron engineer, innovating on behalf of our customers. Your responsibilities will involve tackling crucial challenges alongside a talented engineering team, contributing to leading-edge design and research in compiler technology and deep-learning systems software. Strong experience developing compiler optimization, graph-theory, hardware bring-up, FPGA placement and routing algorithms, or hardware resource management will be a benefit in this role. Additionally, you'll collaborate closely with cross-functional team members from the Runtime, Frameworks, and Hardware teams to ensure system-wide performance optimization. You will leverage your technical communication skills as a hands-on partner to AWS ML services teams. You will be involved in pre-silicon design, bringing new products/features to market, and participating in many other exciting projects. AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cutting-edge cloud computing offerings across the AWS portfolio.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.Explore the product and our history! https://awsdocs-neuron.readthedocs-hosted.com/en/latest/neuron-guide/neuron-cc/index.htmlhttps://aws.amazon.com/machine-learning/neuron/ https://github.com/aws/aws-neuron-sdk https://www.amazon.science/how-silicon-innovation-became-the-secret-sauce-behind-awss-successKey job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.\Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- B.S. or M.S. in computer science or related field- 5+ years of non-internship professional software development experience including full software development life cycle, encompassing coding standards, code reviews, source control management, build processes, testing, and operations experience- 5+ years of leading design or architecture (design, reliability and scaling) of new and existing systems experience- 5+ years of programming with C++- 3+ years of experience developing compiler optimization, graph-theory, hardware bring-up, FPGA placement and routing algorithms, or hardware resource management- Experience as a mentor, tech lead or leading an engineering team ...

Senior Network Development Engineer, GCNA

Do you like to design, operate, and implement networks of large scale? Would you like your work to play a key role to support all aspects of connectivity to/from Amazon and the outside world, as well as the connectivity between Amazon’s data centers and services to design and architect innovation so networks are fail-proof, infinitely scale and grow?AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS GCNA (Global Connectivity and Network Availability) Organization is looking for a Network Development Engineer to join our Backbone Enterprise, and Regional Engineering (BERE) team. Network Development Engineers partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.AWS GCNA (Global Connectivity and Network Availability) is the backbone that connects the globalAWS network. Focused on controlling the internet traffic that allows users to access their informationand applications regardless of where they are in the world. GCNA is responsible for building anddesigning a complex backbone network that allows internet traffic to flow efficiently between datacenters and customers.Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Your core job responsibility is to design network designs, services and deployment procedures that solve for many requirements.• Together, you and your leadership team will decide on the projects that best support your team’s mission.• You and your team will design ahead of customer or technology needs, always predicting and solving for problems that have not yet occurred. This takes the form of creating and defending High Level Design (HLD) and Low Level Design (LLD) documents, working with internal stakeholders to influence technology roadmaps, constructing and testing your solutions, and providing support to the teams that will deploy and operate these designs.• You will create and automate deployment processes that increases quality and velocity.• You will Work closely with our internal customers on designs/solutions; bringing those designs/solutions from concept to productionA day in the lifeEngineers in the Enterprise Networking organization have a wide rangeof responsibilities: we work with internal partners to develop and implement the next gen platformsalong with the tooling ecosystems to support with these platforms driving efficiency and scalabilitythrough the automation of builds, configuration deployment, and the scaling of capacity. As ournetwork is one of the largest in the world, there is no blue print at our scale allowing our engineers todevelop solutions to the complex challenges that we face daily. We encourage durable solutions thatlook around corners while taking into consideration our customer needs from a cost, performance, andreliability perspective. Our team develops tooling that provides the required visibility and control oftraffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events.• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure.• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.• Travel to data center/network sites and Amazon/customer offices as needed.About the teamWithin AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization isresponsible for the design, implementation, and operations of a wide array of networking infrastructurethat provide global connectivity between all AWS Regions and edge locations.BERE provides the massive scale required to support our AWS customers and internal services, via anetwork that grows by 70% annually. In addition, they have teams that are responsible for the designand operation of our global corporate office and data center network, allowing tens of thousands ofAmazonians to perform their daily tasks in support of our customers.Working at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w Working at AWS the GCNA Team - Meet Orlando, Principal Network Development Engineer: https://youtu.be/9-uXNw76DsAAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- A Bachelor's Degree in Computer Science or equivalent experience is mandatory.- 8+ years of IP networking fundamentals and extensive experience in the application of IP protocols as well as network analysis fundamentals and robust troubleshooting skills.- 8+ years of experience with major internet routing protocols; specifically, BGP, OSPF, MPLS, RSVP and ISIS in a large enterprise environment.- 8+ years working with major network operating systems such as Cisco IOS and/ or Junos.- 3+ years experience with Unix/Linux skills and the ability to script in Python, Perl, shell. ...

Senior Ontologist, Amazon

The vision of the Ontology Product Knowledge Team is to provide a standardized, semantically rich, easily discoverable, extensible, and universally applicable body of product knowledge that can be consistently utilized across customer shopping experiences, selling partner listing experiences and internal enrichment of product data. We aim to make product knowledge compelling, easy to use, and feature rich. Our work to build comprehensive product knowledge allows us to semantically understand a customer’s intent – whether that is a shopping mission or a seller offering products. We strive to make these experiences more intuitive for all customers.As an Ontologist, you work on a global team of knowledge builders to deliver world-class, intuitive, and comprehensive taxonomy and ontology models to optimize product discovery for Amazon web and mobile experiences. You collaborate with business partners and engineering teams to deliver knowledge-based solutions to enable product discoverability for customers. In this role, you will directly impact the customer experience as well as the company’s product knowledge foundation.Tasks and Responsibilities:- Develop logical, semantically rich, and extensible data models for Amazon's extensive product catalog- Ensure our ontologies provide comprehensive domain coverage that are available for both human and machine ingestion and inference- Create new schema using Generative Artificial Intelligence (generative AI) models- Analyze website metrics and product discovery behaviors to make data-driven decisions on optimizing our knowledge graph data models globally- Expand and refine the expansion of data retrieval techniques to utilize our extensive knowledge graph- Contribute to team goal setting and future state vision- Drive and coordinate cross-functional projects with a broad range of merchandisers, engineers, designers, and other groups that may include architecting new data solutions- Develop team operational excellence programs, data quality initiatives and process simplifications- Evangelize ontology and semantic technologies within and across teams at Amazon- Develop and refine data governance and processes used by global Ontologists- Mentor and influence peersInclusive Team Culture: Our team has a global presence: we celebrate diverse cultures and backgrounds within our team and our customer base. We are committed to furthering our culture of inclusion, offering continuous access to internal affinity groups as well as highlighting diversity programs.Work/Life Harmony: Our team believes that striking the right balance between work and your outside life is key. Our work is not removed from everyday life, but instead is influenced by it. We offer flexibility in working hours and will work with you to facilitate your own balance between your work and personal life.Career Growth: Our team cares about your career growth, from your initial company introduction and training sessions, to continuous support throughout your entire career at Amazon. We recognize each team member as an individual, and we will build on your skills to help you grow. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge sharing.Perks:- You will have the opportunity to support CX used by millions of customers daily and to work with data at a scale very few companies can offer.- We have offices around the globe, and have the opportunity to be considered for global placement.- You’ll receive on the job training and group development opportunities.BASIC QUALIFICATIONS- Degree in Library Science, Information Systems, Linguistics or equivalent professional experience- 5+ years of relevant work experience working in ontology and/or taxonomy roles- Proven skills in data retrieval and data research techniques- Ability to quickly understand complex processes and communicate them in simple language- Experience creating and communicating technical requirements to engineering teams- Ability to communicate to senior leadership (Director and VP levels)- Experience with generative AI (e.g. creating prompts)- Knowledge of Semantic Web technologies (RDF/s, OWL), query languages (SPARQL) and validation/reasoning standards (SHACL, SPIN)- Knowledge of open-source and commercial ontology engineering editors (e.g. Protege, TopQuadrant products, PoolParty)- Detail-oriented problem solver who is able to work in fast-changing environment and manage ambiguity- Proven track record of strong communication and interpersonal skills- Proficient English language skills ...

Senior Partnerships Manager (Tech), Amazon Pay- Partnerships

Amazon Pay’s mission is to provide Amazon customers a superior paying experience anywhere they shop. Our objective is to make Amazon Pay a ubiquitous payment option for customers. Amazon Pay is now available in 18 countries, allowing buyers to leverage Amazon’s trusted, convenient, and rewarding wallet for third party purchase experiences online.This is a critical role to manage strategic partners for Amazon Pay as we scale to a 10x business and reach millions of stores over the next 5 years. We will achieve this through growth through integrating with payment service providers (PSP) and revamping our partnerships with Top 10 e-commerce solution providers (CSPs). The ideal candidate is a problem solver, effective cross functional leader thriving in a dynamic, evolving and fast faced environment.The candidate will have opportunity to own and execute complex business problems end to-end having broader customer, business, or cross-organizational impact. The ideal candidate needs to possess acute business judgement, with a track record of strong project delivery, client management (financial and business) and relationship management along with deep analytical acumen.Key job responsibilities• Identify and evaluate cost benefit analysis of partnerships; Align cross functional teams for execution and delivery• Identify most optimum features to invest in and own prioritization roadmap at partner’s end• Program manage implementation of organization wide initiatives at partner’s end.• Develop strategies and lead projects that drive significant business impact, ranging from strategic alternatives assessments to greenfield partner opportunities.• Define the success criteria for Amazon Pay and partners including CX, commercial, terms and operations.• Execute and launch the deals/contracts working cross functionally with legal, Corp BD, compliance, business and product teams• Own and set up business review/KPI tracking/financial performance with partnersA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- 6+ years experience managing external clients in payments/financial services- structuring, and executing contractual obligations and managing cross-functional groups(tech/product/BD/legal etc) to successfully launch and scale deals- Experience in formulating strategies influencing leadership decisions internally/externally- Experience managing cross functional group of stakeholders with accountability matrices- Experience building internal and external processes to monitor and scale partnerships.- Strong communication skills with preferred experience of dealing with executives externally ...

Senior Partnerships Manager, Amazon Pay- Partnerships

Amazon Pay’s mission is to provide Amazon customers a superior paying experience anywhere they shop. Our objective is to make Amazon Pay a ubiquitous payment option for customers. Amazon Pay is now available in 18 countries, allowing buyers to leverage Amazon’s trusted, convenient, and rewarding wallet for third party purchase experiences online.This is a critical role to manage key partnership tracks for Amazon Pay as we scale to a 10x business and reach millions of stores over the next 5 years. We will achieve this through growth through integrating with payment service providers (PSP) and revamping our partnerships with Top 10 e-commerce solution providers (CSPs). The ideal candidate is a problem solver, effective communicator with cross functional expertise thriving in a dynamic, evolving and fast paced environment.The candidate will have opportunity to own key partnership relations and programs responsible for broader customer and business impact. The ideal candidate needs to possess acute business judgement, with a track record of strong project delivery, client management (financial and business) and relationship management along with deep analytical acumen. This role will partner with global stakeholders and SMEs to organize and execute partner specific plans. The ideal candidate will have deep dive skills and customer obsession to have a great understanding of Amazon pay PSP/cPSP Experience and bias for action to use actionable insights to drive changes.Key job responsibilities• Organize for maximizing opportunities across Amazon Pay partners by partner interactions, internal performance monitoring, industry updates and cross functionally working with internal Amazon Pay stakeholders to identify gaps.• Develop project plans, and process control mechanism to manage projects that drive significant business impact, ranging from strategic alternatives assessments to low hanging opportunities • Monitor and review key metrics and provide recommendations for course correction/investments for different partners• Build programmatic frameworks to benchmark partner performance for business growth- collaborate with BD, compliance, business and product teams on a day-to-day basis internally and client externally to raise bar on delivery.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- The ideal candidate is a motivated self-starter who can independently work in a fast paced environment . He or she must be a fast learner, who can quickly absorb the nuances of Amazon's varied payment offerings as well as the behavior of Amazon's internal systems. The candidate must have superior verbal and written communication skills.- 5+ years of program and client management experience in payments/fintech with understanding of dealing with geographically vast and diverse network.- Experience executing/delivering programs, building processes and managing cross-functional groups to orchestrate and successfully complete deals.- Experience influencing internal and external stakeholders.- Strong data acumen with ability to identify trends and draw recommendations. ...