Senior Applied Scientist, MAPLE

Are you excited by the idea of developing personalized experiences for Amazon customers as they shop? Are you looking for new challenges and to solve hard science problems while applying state-of-the-art recommendation system modeling techniques? Join us and you'll help millions of customers make informed purchase decisions while also advancing the state of Amazon's science by publishing research!Key job responsibilities- Participate in the design, development, evaluation, deployment and updating of data-driven models for shopping personalization.- Use expertise in supervised and uplift learning algorithms to improve ML performance- Research and implement novel ML and statistical approaches to add value to the business.- Design A/B tests and conduct statistical analysis on their results- Work with distributed machine learning and statistical algorithms to harness enormous volumes of data at scale to serve our customers- Work closely with internal stakeholders like the business teams, engineering teams and partner teams and align them with respect to your focus area- Present and publish science research, contributing to Amazon's science community- Mentor junior engineers and scientists.About the teamOur team's mission is to surface the right payments-related recommendations to customers at the right time, helping create a rewarding and successful shopping experience for Amazon's customers. Our team's culture is highly collaborative, with an emphasis on supporting each other and learning from one another. We dedicate time each week to focus on personal development and expanding our knowledge as a team. We also highly value having a big impact, both for Amazon's business and for our customers.BASIC QUALIFICATIONS- 4+ years of applied research experience- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- Experience with reinforcement learning- Publication record on machine learning methods ...

Senior Applied Scientist, People Experience and Technology (PXT) Central Science

Are you motivated to explore research in ambiguous spaces? Are you interested in conducting research that will improve the employee and manager experience at Amazon? Do you want to work on an interdisciplinary team of scientists that collaborate rather than compete? Join us at PXT Central Science!The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.Key job responsibilitiesAs a Senior Applied Scientist for People Experience and Technology (PXT) Central Science, you will be responsible for providing scientific thought leadership for our science and engineering teams, specifically for re-imagining Generative AI Applications and Generative AI Infrastructure for HR. Applying Generative AI to HR has unique challenges such as seamlessly integrating Enterprise Knowledge and World Knowledge and knowing which to use when. In addition, the team works on some of Amazon’s most strategic technical investments in the people space and support Amazon’s efforts to be Earth’s Best Employer. In this role you will have a significant impact on 1.5 million Amazonians and the communities Amazon serves.You will also play a critical role in the organization's business planning, work closely with senior leaders to develop goals and resource requirements, influence our long-term technical and business strategy, and help hire and develop science and engineering talent. You will provide science thought leadership and support to business partners, helping them use the best scientific methods and science-driven tools to solve current and upcoming challenges and deliver efficiency gains in a changing market.BASIC QUALIFICATIONS- Advanced degree (e.g., M.S. or PhD) in computer science, statistics, engineering, or mathematics.- 5+ years of industry and academic experience in building machine learning models.- Experience building complex, real-world systems involving NLP techniques including experience with Gen AI applications and infrastructure.- Demonstrated track record of peer-reviewed scientific publications that advance state-of-the art applied science. Familiar with one or more programming languages such as Python, C/C++, or Java. ...

Senior Applied Scientist, Product Knowledge

Lead the development of cutting-edge AI models to power Amazon's eCommerce ontology - the authoritative source of product knowledge driving exceptional customer experiences. Applied Scientists in this role solve problems related to product classification, attribute extraction, ontology modeling, data integration and enrichment, and scalable knowledge services. It's challenging due to the vast scale, heterogeneous data sources, and evolving domains, but exciting for pushing boundaries in ML, NLP, and knowledge representation research.If you're passionate about driving innovation at scale, we want to hear from you!Key job responsibilities- Lead the research and development of novel AI solutions to enrich and curate Amazon's product ontology (Product Knowledge) at scale- Develop scalable data processing pipelines and architectures to ingest, transform, and enrich product data from various sources (seller listings, customer reviews, etc.)- Collaborate with engineers to design and implement robust services- Work closely with product managers, stakeholders, and subject matter experts to identify opportunities for innovation and drive the roadmap for Product Knowledge- Mentor and upskill junior scientists and engineers, fostering a culture of continuous learning and knowledge sharing- Communicate complex technical concepts and research findings effectively to diverse audiences, including leadership, cross-functional teams, and the wider scientific community- Stay up-to-date with the latest advancements in machine learning, natural language processing, knowledge representation, and related fields, and identify opportunities to apply them to Product KnowledgeA day in the lifeThe Amazon product ontology is a structured knowledge base representing product types, attributes, classes, and relationships. It standardizes product data, enabling enhanced customer experiences through improved search and recommendations, streamlined selling processes, and internal data enrichment across Amazon's eCommerce ecosystem.You will work with following stakeholders:- Product Managers represent customer experiences and selling partner experiences- Category Leaders (e.g., apparel, electronics) provide domain knowledge and guidance as subject matter experts- Engineers build and maintain data pipelines and services in production- Ontologists design data models and define guidelines - Other Applied Scientists collaborate on research and innovationAbout the teamThe Product Knowledge team at Amazon is dedicated to creating the industry-standard eCommerce product and services ontology. Our diverse team of applied scientists, engineers, ontologists and subject matter experts build a comprehensive ontology enabling exceptional customer and selling partner experiences through high-quality, contextual product knowledge at scale.BASIC QUALIFICATIONS- 4+ years of applied research experience- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Applied Scientist, SB Response and Auction

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Amazon Advertising is at the forefront of shaping the future of advertising technology, and our Auction team in Sponsored Brands is pivotal in driving this innovation. SB Auction team's role is to develop optimized and fair auction systems for sponsored brands that deliver value for advertisers while enhancing the shopping experience for customers. We collaborate with different teams across the Amazon Ads to build scalable online and offline ML infrastructure systems to accelerate science innovations, facilitate business growth and promote technology innovation.Key job responsibilitiesAs a Senior Applied Scientist on this team, you typically play a key role in optimizing ad delivery, improving targeting accuracy, and maximizing revenue generation for advertisers, all while maintaining a seamless user experience, you will:- Develop optimization techniques (e.g., multi-objective optimization) to balance multiple goals, such as maximizing revenue for advertisers, increasing user engagement, and maintaining fair ad distribution.- Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models.- Run A/B experiments, fine-tune the models for real-world effectiveness, ensuring that the ad auction system works optimally in production environments.- Run large-scale experiments to test different auction strategies, bidding algorithms, and ad targeting techniques, using methodologies like multi-arm bandit or reinforcement learning.- Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving- Communicate results and insights clearly to non-technical stakeholders, including product managers, advertisers, and executives, helping them understand the impact of data-driven decisions.- Research new and innovative machine learning approaches.- Recruit Applied Scientists to the team and provide mentorship.BASIC QUALIFICATIONS- 6+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience in building machine learning models for business application- Understanding of digital advertising ecosystems.- Familiarity with statistical hypothesis testing, AB testing, and causal inference to ensure robust evaluation of models and experiments.- Ability to translate business goals (e.g., maximizing ad revenue, improving user experience) into measurable model outputs and performance metrics. ...

Senior Applied Scientist, Selling Partner Recruitment and Success

Join us in the evolution of Amazon’s Seller business! The Selling Partner Recruitment and Success organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources.We are looking for a Senior Applied Scientist to lead us to identify data-driven insight and opportunities to improve our SP recruitment strategy and drive new seller success. As a successful applied scientist on our talented team of scientists and engineers, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to be a sophisticated user and builder of statistical models and put them in production to answer specific business questions. We prefer candidates with strong causal ML knowledge. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research). Key job responsibilitiesAs a Sr. Applied Scientist in the team, you will:- Identify opportunities to improve SP growth and translate those opportunities into science problems via principled statistical solutions (e.g. ML, causal, RL).- Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in MLOps.- Design and lead roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers.- Work with our engineering partners and draw upon your experience to meet latency and other system constraints.- Identify untapped, high-risk technical and scientific directions, and simulate new research directions that you will drive to completion and deliver.- Be responsible for communicating our science innovations to the broader internal & external scientific community.BASIC QUALIFICATIONS- 4+ years of applied research experience- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Applied Scientist, Translation Services

Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you!At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions.Amazon Translations Services (TS) is seeking a Senior Applied Scientist to be based in our Seattle office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce.Key job responsibilities* Lead and innovate in applying advanced NLP and LLM techniques to solve complex language translation challenges in e-commerce, driving product-level improvements for our international marketplaces.* Architect and implement novel, scalable machine learning solutions that enhance translation quality evaluation and improve translation pipeline efficiency across multiple teams and systems.* Spearhead cross-functional collaborations to define strategic project requirements, establish organization-wide success metrics, and deliver high-impact solutions aligning with broader business objectives.* Drive comprehensive data analysis to uncover non-obvious insights in multilingual data, relaying findings into actionable strategies that influence product roadmaps and capabilities for language technologies.* Pioneer and implement cutting-edge modeling techniques for machine translation quality assessment and pipeline optimization, leading the team's scientific agenda. Invent new methodologies when existing approaches fall short, advancing the state-of-the-art.* Serve as a recognized expert in LLM applications for e-commerce translation, communicating complex concepts to diverse stakeholders including senior leadership. Influence organization-wide adoption of innovative approaches in language translation technologies.* Actively mentor team members, elevating scientific capabilities and fostering a culture of innovation and rigorous inquiry in machine translation and evaluation.About the teamWe are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch.Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services.Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Applied Scientist, Worldwide Defect Elimination

As a Senior Applied Scientist in Worldwide Defect Elimination - Amazon Stores Customer Service (ASCS) at Amazon, your role is pivotal in leveraging statistics/machine learning (ML) techniques to address customer issues at scale. You'll lead the development of innovative solutions that use causal inference to drive business decisions. You will utilize the latest in ML to comb over our billions of contacts (using a combination of media). You will lead the development of the production design and implementation of your science models. As a part of this role, you will collaborate with a large team of experts in the field (including economists) and move the state of research forward.Key job responsibilities- Research and Development of Cutting-Edge Modeling techniques for statistics / ML and causal inference.- Establishing scientific culture and standards for all the scientists (publication, best practices, reviews, etc.)- Delivering solutions to the core business problems above and influencing business partners- Develop scientific talent on the team A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamThe Worldwide Defect Elimination team's mission is to understand and resolve all issues impacting customers at scale. The Customer Service Economics & Optimization team is a force multiplier within this group, helping to understand the impact of these issues, changes to our policies, and optimizing the customer experience through causal analysis of data. BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Business Analyst , Strategic Account Services

The Strategic Account Services (SAS) organization strives to improve the Amazon customer experience by working directly with selling partners to enable more selection, reduce defects, and drive growth across their businesses. Our team invents and innovates across technology, processes and people to enhance the services we offer, improve selling partner engagement and satisfaction, and build scalable solutions. We are seeking an experienced, motivated, self-directed Senior Business Analyst to join our team. You must thrive on solving complex problems and providing insights to help us improve the business and seller experience. You will generate insights that will guide operational excellence and product development for our customers. Data analysis is at the core Amazon’s culture, and your work will have a direct impact on decision making and strategy for our team. You will have the opportunity to work with a large and complex data warehouse to gather insights using data from across Amazon. These efforts will improve the ways in which we service our sellers and improve the business performance for SAS. We are looking for someone with a broad technical background in data analytics, strong business acumen, who takes ownership of their work, and is focused on customer needs - you will own central team mechanisms, and help senior leaders make key business decisions. The successful candidate will communicate crisply in non-technical terms to senior management. They will have an ability to make data-driven conclusions and will be comfortable with ambiguity while working in a fast-paced dynamic environment. The candidate will also need to be a collaborator who can work with internal and external teams to define and implement solutions that will yield benefits to Amazon customers around the world.Key job responsibilities• Build a data structure and reporting process by working through various business parameters, which establish truth in data• Understand the business challenges and identify data-driven business insights with effective presentation of findings at multiple levels of stakeholders• Design and conduct experiments on the effectiveness and efficiency of different initiatives to improve key output metrics and help shape the long-term strategy• Leverage data to increase the efficiency of our programs working closely with the business teams to drive optimization• Update existing and create new metrics and reporting that help drive business conclusions, continually improving reporting and analysis processes• Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to help determine key business conclusions• Recognize and adopt best practices in reporting, analysis, and research (data integrity, test design, analysis, validation, and documentation)BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of tax, finance or a related analytical field experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau- 3+ years of experience writing SQL queries and creating business intelligence reports ...

Senior Business Analyst, Amazon Customer Service

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? Are you passionate about solving large scale customer and business problems through insightful analytics and automation? Do you aspire to bridge the gap between analytics and product? The Customer Service Worldwide Defect Elimination (WWDE) team seeks a highly skilled and detail-oriented Sr. Business Analyst with experience in business reporting, cost/benefit analysis, product performance measurement, and analytics automation. As a Sr. Business Analyst, you will play a pivot role in shaping our product strategy and how best to serve customers. Key job responsibilitiesIn this role, you will partner closely with key stakeholders in the WWDE Product and Tech org to dive deep into voice of customer (VoC) feedback, business challenges, and performance data to unearth crucial insights. You will partner closely with product and program managers to translate user and customer feedback into actionable insights that guide customer experience (CX) improvements as well as guide feature development across a suite of WWDE products. You will develop new, scalable ways to measure the business impact of key investments, processes, and product features used by tens of thousands of Amazonians. You will work backward from customers and users to design and deliver analytics-embedded products and tooling that can be automated and scaled globally. You are expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. This position has a high degree of visibility, so you will need to be able to communicate insights and actions, including the ‘so what,’ clearly and compellingly at all levels of the company. You should have a positive attitude, collaborative work style, and strong work ethic; you will work fast and smart, and adapt and iterate quickly. A day in the lifeOn a daily basis, you will partner closely with program and product leads to drive visibility and maximize ROI across key initiatives within WWDE. You will contribute to weekly and monthly business reviews, drive product feature trade-off decisions, and lead performance measurement efforts. You will also have the opportunity to contribute to product strategy and delivery, monthly roadmap reviews, and organizational goal setting. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with QuickSight dashboard and visual creation- Experience with Excel- Experience with SQL- Bachelor's degree ...

Senior Business Analyst, Disbursement Trust, Financial Risk Mitigation

Amazon has hundreds of millions of customers, sellers, and developers all over the world that rely on Amazon products and services. Selling Partner Services (SPS) is the organization that constantly makes high judgment decisions across a wide breadth of constituents. Preserving Trust in Amazon with every customer, every transaction, every second is our mission. We do this by identifying and removing bad actors from the platform, while supporting a best-in-class customer experience. We ensure that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products.Do you want to be at the forefront of engineering machine learning and big data solutions that revolutionize financial risk mitigation models? Do you have a solid analytical mindset, make data-driven decisions, and want to solve problems with solutions that meet the growing global demand for secure financial instruments? Are you excited by the prospect of analyzing large amounts of data to solve real-world problems? Do you like to innovate and simplify? We are looking for top-notch and experienced Business Analyst to join our Disbursement Trust team. This role requires an individual with excellent analytical abilities as well as outstanding business acumen and comfort with teams and systems. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted.Key job responsibilities- Report key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines.- Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that will help shape the direction of the business.- Create models that optimize the resources, inputs & outputs of risk operations business.- Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.- Ensure data accuracy by validating data for new and existing tools. Learn and understand a broad range of Amazon's data resources and know how, when, and which to use and which not to use.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Senior Business Developer , Sustainable Selection, Climate Pledge Friendly

Climate Pledge Friendly helps customers discover and shop for more sustainable products. We partner with trusted third-party certifications to highlight products that meet sustainability standards and help preserve the natural world. By shifting customer demand towards more sustainable products, we will incentivize selling partners to build more sustainable products that support our commitment to preserve the natural world.The Climate Pledge Friendly (CPF) team is seeking a Senior Business Development Manager to strengthen partnerships with some of the world’s most sustainable brands. You will be responsible for expanding CPF selection through your selling partners, strengthening relationships with key influencers and decision-makers from selling partners to influence product development roadmaps, highlight environmental impact areas, and amplify storytelling for brands after launch. You will be responsible for evangelizing CPF and building a business case with your selling partners, and with internal stakeholders and cross-functional teams to create a compelling case for selection expansion, for driving adoption of new qualification pathways when launched, and pursuing business growth opportunities for CPF selection. The successful candidate is a self-starter, strong communicator and has a proven track record of meeting and exceeding program goals and targets, and has experience leveraging and coordinating with cross functional teams. They will operate strategically, ensuring that the world’s most credible products from trusted brands qualify for CPF, making us the world’s #1 trusted destination to discover sustainable products.Key job responsibilities• Build strategic relationships and own negotiations with selling partners in the categories, influencing executives to adopt shared goals and grow selection in support of CPF’s mission• Identify, prospect and secure new opportunities and operate as the primary point of contact for your key selling partner in selection on-boarding, escalations, and negotiations• Own goals to increase CPF penetration across selling partners, and assist category teams in achieving their CPF penetration targets• Help build internal support for new internal and external initiatives focusing on selection opportunities, business growth and building a strong pipeline of sustainable selection• Coordinate across cross-functional teams and categories to identify opportunities for collaboration and streamline selling partner engagement initiatives• Develop a thorough understanding of the space, business trends, events, and continually monitoring industry developments and influencing selling partners to adopt higher standards• Identify partner marketing opportunities to drive sustainability across marketing channels on and off Amazon.com• Identify and on-board strategic Amazon holdouts, targeting brands with the most compelling reputations for sustainable innovationA day in the lifeAs a Senior Business Development Manager, you will have accountability for expanding CPF selection for the selling partners/categories you manage. During a typical day you would find yourself meeting with leadership team of a major brand and dive into the details of their product roadmap, identifying certification pathways and work towards getting them signed, prospecting and reaching out to CSOs of large brands to pitch CPF and build joint sustainability road map. During a typical day, you would be part of a cross-functional meeting to discuss brand onboarding pipeline, review and prepare for upcoming brand leadership meetings and collaborating with partner teams. You would be meeting with selling partner and stakeholder teams on expanding selection and finalizing CPF specific promotion plan for an upcoming event, deep dive into metrics for weekly business reviews, be part of a cross functional and category leadership discussions to align on and track CPF goals among many other initiatives you would be driving to develop and grow Selling Partner relationships, increase CPF selection and topline and creating best-in-class sustainable shopping experiences for customers.About the teamAt CPF, we are an ambitious and purpose-driven team on a mission to help customers discover and shop for more sustainable products. Our team is motivated by a shared passion for sustainability and commitment to preserve our natural world, and to create best in class sustainable shopping experiences for our customers. If you are looking for a team that strikes balance between audacious goals and mutual support and a learning culture, and Leadership that has your back, pushes you to excel, and cheers you on along the way, then come join us.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience with business development, partnership management, or sourcing new business- Experience in setting up and managing a sales pipeline- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's Degree ...

Senior Business Intelligence Engineer, Selling Partner Insights and Analytics

Amazon’s Selling Partner Insights and Analytics (SPIA) organization is seeking an experienced Business Intelligence Engineer (BIE) who will be a key contributor and sparring partner, developing analytics and insights for products that directly impact sellers experience on Amazon. If you are a self-starter, someone who thrives in a fast-paced and ever-changing environment, with an uncanny knack and passion for turning qualitative analysis and observations into diagnostics and recommendations, then you are the right candidate for our team.Join us at the Central analytics Team of Amazon's Selling Partner (SP) Support Org and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerceKey job responsibilitiesBe a thought leader: Interface with business partners, architect, design, implement, and support BI projects & tools that derive insights and shape important, worldwide business decisions.Dive Deep, Raise the bar and insist on high standards: Recognize and adopt best practices in analysis and reporting, data integrity, test design, analysis, validation, and documentation. Support your leadership team with deep-dives and insights that improve our performance and productivity, so we can serve our customers even better.Deliver Results: Be inspired by the motto of Customer First, use outstanding business acumen, technical and analytical skills to drive real, actionable results.A day in the lifeThe Sr. BIE role will be focusing on Selling Partner Experience Analytics including customer satisfaction metrics, Amazon associate’s performance, Operational metrics and more. This includes metrics measuring new contact channels like Chat and Escalate my Case, but also Global Operation metrics (service level, first touch resolution, average handling time and so on).They will focus on creating actionable insights and recommendations and not just gathering data. They will have passion for data and analytics, be an independent innovator comfortable with ambiguity. They'll have strong attention to detail, an ability to work in a fast-paced and entrepreneurial environment. About the teamSelling Partner Insights and Analytics team mission is to build listening mechanisms to gather frictionless SP feedback, generate insights at scale, and enable teams to prioritize and measure improvement opportunities. Selling Partner Insights and Analytics focuses on surfacing SP sentiment data/insights and connecting our stakeholders to actual SP experiences. The team performs analyses, creates visualizations and develops automated reporting solutions that help drive data driven decision makingBASIC QUALIFICATIONS- Master's degree in statistics, data science, or an equivalent quantitative field ...

Senior Certifications Specialist, AWS Product Compliance Infrastructure, AWS Security Insurance

Amazon Web Services (AWS) is looking for a senior compliance specialist to help drive implementation of a compliance-focused hardware certification program for AI/ML and Liquid Cooled hardware. This program will support AWS’s product compliance function covering hundreds of internal use data center and customer-focused hardware products. The program will encompass global certifications for product safety, electromagnetic compatibility (EMC), radio frequency (RF), energy efficiency, and restricted substances. The certifications program will engage suppliers, track global certification status of products, collect, validate, and archive compliance documentation, and track expiration of certifications and obtain renewals. The certifications program will interface with the compliance engineering team, hardware development and business teams, supply chain and logistics, equipment suppliers, third party test labs and certification agencies, and regulatory bodies. You will report to the Senior Manager, Product Compliance Infrastructure and be part of the product compliance function within AWS’s Global Trade and Product Compliance team (GTPC) that ensures that all equipment procured for use in AWS data centers, as well as equipment sold or provided to customers, satisfies global regulatory requirements. AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, and enterprise applications, to help organizations move faster, lower IT costs, and scale. You will be a part of a dynamic business within Amazon.com, and one of the world’s fastest growing and evolving companies, with a team of exceptionally talented, bright and innovative people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand, including all product certification/safety regulations. Key job responsibilities1. Drive implementation of a compliance-focused hardware certifications program.2. Build programs for sustained operational execution and build stakeholder relationships.2. Collect, validate, and evidence of compliance at the product and country level across a large portfolio of hardware products. Provide real-time compliance status of equipment to key business partners.3. Manage relationships with test labs and certification agencies, including contracting and budget.4. Track certification expiration and manage renewal of certifications.5. Design and drive scalable processes within a Quality Management System (QMS) to ensure consistent compliance with product regulatory requirements around the world. 6. Partner with key stakeholders to help define program strategy, project plans, and manage technology implementations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 6+ years’ experience with product compliance issues, preferably within a technology company.- Knowledge of product certification processes and global market access requirements.- Experience in large-scale project management roles, preferably in product regulatory compliance- Experience working with test laboratories/certification bodies ...

Senior Commercial Growth Manager, Amazon B2B Payments and Lending

Amazon B2B Payments and Lending is seeking a Senior Commercial Growth Manager with proven experience in strategy, execution and negotiation skills to lead our B2B lending business. You will have end to end ownership of the country/segment P&L, be responsible for setting the strategy to drive profitable growth to achieve targets, increasing selling partner adoption, and execute experiments (pricing, eligibility, demand generation), creating strong partnerships with third-party lender and running day-to-day operations.The B2B lending category is fast growing and quickly evolving, you will play the critical role of being the chief commercial officer of your business. In this role you will be work with external senior executives and internal teams, have responsibility for revenue and profitability growth plans, relationship management, rapid experimentation with pricing and promotions, and monitoring and reacting to industry and competitive trends.The ideal candidate will possess strong commercial management skills, high fluency in demand generation/traffic marketing and have a background in credit and debit cards, payments, financial services, with significant experience in e-commerce. Key job responsibilities1. Managing a full P&L, including planning, forecasting and driving growth, possessing a complete understanding of internal and external variables that impact the business/segment/partner. Monitor, analyze and own addressing key performance indicators such as product applications, credit approvals and credit utilization share, operational metrics and marketing investments.2. Generating and implementing big scalable demand generation initiatives across traffic and onsite experimentation to drive large scale selling partner adoption.3. Lead day-to-day operational aspects of the business, including gathering and addressing customer and partner feedback and business improvement initiatives. Work with partners and internal stakeholders (tech, operations) to ensure operational reliability and user experience.4. Identify customer needs and work to deliver the best product assortment and strategic partners to capture opportunity. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- 6+ years of experience of end-to-end commercial P&L management, negotiations and relationship management- Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics- Excellent oral and written skills to communicate complex issues and influence others internally and externally- Strong interpersonal skills and ability gain respect of senior management and external executives.- Self-starter who can excel in a fast-paced and fluid environment ...

Senior Compliance Program Manager, PAY Programs

Job Description Amazon Pay (APAY) is a high growth startup business within Amazon. Started in 2015, APAY is now available in 18 countries, allowing buyers to leverage Amazon’s trusted, convenient, and rewarding wallet for 3rd party purchase experiences online.The APAY Program Team is responsible for driving policy and process simplification across merchants and external partners, and setup control mechanisms to safeguard customer experience. This Senior Compliance Program Manager role is a brand-new role created to lead programs for our largest partners including solution providers, marketplaces and payment service providers. This is a highly visible role (up to VP level) and fast-moving space with the aim to grow our partners by 10x over the next 5 years. As you start in this role, you’ll get to define the vision, goals, metrics and framework for the programs and set them up from the ground up. You’ll be the single threaded leader delivering due-diligence, metrics and processes for new partner launches. As the programs mature, you’ll grow your scope by scaling through automation and establishing partner NPS programs among others. The ideal candidate is highly organized, able to influence across internal and external teams including at leadership levels, adapts quickly to changing demands, demonstrates critical inquiry, strong judgement, attention to detail, and a knack for operating in ambiguous problem spaces. Strong project and program management skills, effective writing, plus a proven ability to design and launch new programs, tools and processes are critical to the success in this role.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience in complex problem solving, and working in a tight schedule environment- Experience working cross functionally with non-tech teams- Experience launching new business or cross-functional programs defining scope, goals and requirements- Prior experience in compliance (e.g. due diligence, AML, know your customer, acceptable use policy etc.)- Strong written and verbal communication skills with stakeholders up to L8/L10 levels- Demonstrated ability to influence decisions, manage multiple projects, prioritization, planning and task delegation ...

Senior Concept Designer , Amazon Fresh Stores

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travelBASIC QUALIFICATIONS- • Bachelor’s degree in architecture, interior or industrial design- • 8+ years of commercial interior design or architecture work experience- • Experience working across all design phase from Concept Development through Construction Administration- • Revit Skills Required- • Experience with building and health codes, sustainability, 3D visualization- • Ability to communicate design vision in visual, written, and verbal formats- • Ability to work effectively in an extremely fast paced, ambiguous environment- • Proven track record of owning project from start to finish; self-starter and self-directed- • Proactive and flexible attitude; willingness to take an “all hands-on deck” approach ...

Senior Concept Designer , Worldwide Retail Growth & Development

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travelBASIC QUALIFICATIONS- Bachelor’s degree in architecture, interior or industrial design- 8+ years of commercial interior design or architecture work experience- Experience working across all design phase from Concept Development through Construction Administration- Grocery design or Restaurant Retail Required- Revit Skills Required- Experience with building and health codes, sustainability, 3D visualization- Ability to communicate design vision in visual, written, and verbal formats- Ability to work effectively in an extremely fast paced, ambiguous environment- Proven track record of owning project from start to finish; self-starter and self-directed- Proactive and flexible attitude; willingness to take an “all hands-on deck” approach ...

Senior Content Strategist, Technical Content Experience

Do you have experience developing comprehensive, enterprise content strategies for complex technical products? Have you used data and analytics to understand and optimize content performance? Are you a skilled project manager who uses customer impact to prioritize your work? If so, you could be a great match for our team! The Technical Content Experience (TCX) Content Strategy team is looking for an experienced Senior Content Strategist to shape the strategic vision of technical content at AWS.In this role, you will be responsible for synthesizing data, user research, and industry best practices to create scalable content strategies that align with customer needs, business goals, and emerging industry trends. To help our organization transition from unstructured to structured content, you will define technical content patterns designed to help all AWS customers understand and use AWS products and features. By collaborating cross-functionally with product managers, user researchers, designers, engineers, technical writers, marketing leaders, and subject matter experts, you will ensure the content strategy is tightly integrated with the overall user experience and supports our strategic objectives.This is an exciting opportunity to join a dynamic, customer-obsessed team and shape the future of technical content at AWS.Key job responsibilities-Develop inclusive and scalable technical content strategies: Develop and evolve content strategies that align content with customer needs and organizational goals.-Manage resources to enable consistent content: In collaboration with other Content Strategists, create and manage a centralized Content Pattern Library and content model. These resources document standardized content structures, templates, and guidelines that ensure consistency across all AWS technical content.-Create taxonomies and metadata schemas: Develop taxonomies and metadata schemas to enable intuitive content organization and efficient content discovery.-Analyze and optimize content performance: Analyze data and user research to understand where content is and isn’t meeting customer needs, then use these insights to enhance content strategy guidelines and best practices and inform the team’s roadmap.-Advocate for consistency: Partner cross-functionally to understand how our content fits into the broader ecosystem and, where needed, drive projects to align content offerings to promote a consistent experience for customers.-Define the content strategy for new product experiences: Collaborate with product managers, designers, user researchers, engineers, and technical program managers on strategic product initiatives around content experience, content navigation, and content management.A day in the lifeAs a Senior Content Strategist on the TCX Content Strategy team, your days are filled with a variety of strategic and hands-on responsibilities. You might start your morning reviewing customer feedback and content analytics to understand how content is performing across multiple channels. Drawing on your deep understanding of customers, you’ll identify emerging content needs and ways we can scale our content strategy to better support customers. Throughout the day, you'll collaborate with Product, Engineering, and Technical Writing teams, providing guidance on content architecture, taxonomy, and modeling to ensure a cohesive, customer-centric experience. The dynamic, cross-functional nature of this role is what makes it so rewarding as you work to shape the future of technical content at AWS.About the teamThe TCX Content Strategy team exists to ensure every piece of AWS technical content delivers a predictable, high-quality experience that is aligned to customer needs and business outcomes. We achieve this through rapidly prototyping new content ideas, setting quality standards and processes to maintain consistency, designing consistent content patterns, and evolving our AWS technical content strategy based on data and customer feedback. By bringing together these different content capabilities, the TCX Content Strategy team works to provide exceptional technical content that helps customers successfully understand and use AWS products and services.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS-5+ years of proven experience in content strategy, preferably in an enterprise and/or technology company-Ability to analyze data and user research to drive content strategy recommendations-Solid project management skills with experience overseeing the content lifecycle; ability to manage multiple projects and make appropriate tradeoffs to meet deadlines.-Strong collaboration and interpersonal skills, with the ability to work effectively with cross-functional teams ...

Senior Conversation Designer, Alexa Communications

Amazon strives to be the world’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The Amazon Devices and Services organization designs and engineers high-profile consumer electronics, including Kindle eReaders, Fire tablets, Fire TV, Echo, Ring, Blink, Eero, Halo, Kuiper and Zoox. We are also the home of Alexa, an AI personal assistant to provide information, answer questions, play music, control your smart home and much more. Alexa is integrated into many of our products and partner products and many thousands of devices work with Alexa.Want to transform how Alexa helps customers stay in touch with people? The Alexa Communications UX Design team is seeking a Senior Voice User Interface / Conversational AI Experience Designer to create natural language interactions that leverage the power of Alexa. As a Senior Conversation Designer, you will focus on improving how customers use Alexa in their daily lives to stay in touch and communicate with household members, family and friends. You will work side-by-side with UX designers, user researchers, product, and engineering to identify, define, and implement solutions that raise the bar on the Alexa customer experience. You must excel at communicating your designs effectively to the larger team and driving that vision into solid design deliverables. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun while they make history.Key job responsibilities- Create world-class, user-centered conversation designs with consideration of market research, business requirements, customer feedback, and usability findings- Translate business requirements into use cases and high-level customer experience requirements- Design the architecture and interaction flow of voice experiences- Develop conceptual diagrams, prototypes, and ready-to-implement design specifications or documentation- Write sample dialog interactions and language model training data- Work with data science and engineering teams to assess and optimize new and existing features- Present design work to the user experience team, product team, leadership, and external partners for review and feedback- Develop high level strategy of Alexa Communications features for both near and long term- Collaborate with other design team members on frameworks, processes, design systems, and best practices- Demonstrate leadership in driving design processes into the organization that help refine strategyA day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 8+ years of design experience- Experience defining and maintaining design patterns and UX standards- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience designing in an agile development environment- Bachelor's degree in linguistics, cognitive science, psychology, human-computer interaction (HCI), design, or equivalent professional experience- 5+ years of professional work experience as a voice/conversation designer or similar UX-related role- Experience working directly with developers for implementation of designs ...

Senior Corporate Counsel, AWS Regulatory Risk & Compliance

Amazon’s Legal Department is seeking a talented and experienced product safety and compliance attorney to support Amazon Web Services (AWS). AWS provides Innovative cloud computing services and IT infrastructure to public and private clients around the globe, including on-demand compute capacity, data storage, machine learning, and more. The successful candidate will join the AWS Legal Regulatory Risk Management & Compliance team, focusing on product safety and compliance across a diverse array of hardware in AWS’s global data center infrastructure. You will be part of a team that counsels Amazon’s cloud business on a broad range of regulatory, sustainability, environmental, trade, safety and compliance matters.Amazon offers its attorneys the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands. The successful candidate must be enthusiastic, pragmatic, enjoy working hard and being challenged, and demonstrate sound judgment even in ambiguous situations. Some travel, domestic and international, will be required. Key job responsibilities- Working cross-functionally with business and technical teams to shape our operational compliance strategy- Advising the business on trends and upcoming regulatory changes and how to influence them- Driving global harmony across program areas- Counseling compliance partner teams on cross-regional issues that arise throughout the supply chain and infrastructure life cycle (from region expansion to operations and decommissioning) - Advising on regulations concerning the design, development, manufacture, procurement, distribution, use and disposition of novel data center equipment and innovative devices- Working directly with various AWS business functions, including supply chain, procurement, design, engineering, product safety, construction and operations- Collaborating with attorneys across the globe (and throughout Amazon) to develop innovative solutionsBASIC QUALIFICATIONS- 10+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience working independently and directly with all levels of legal and business partners or equivalent- 3+ years of legal experience with global regulations attaching to the manufacture, sale, distribution, use, handling, and disposition of hardware products ...