Seattle

Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon’s products using Artificial Intelligence? Then we're looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. You will be responsible for driving a high-visibility program of reducing customer service contacts that go to an agent through the expansion of our automated tools as well as through Artificial Intelligence (AI). You will own and execute a complex projects and programs that spans across the globe and multiple organizations within Amazon. You will be a thought leader and innovator within the organization. The successful candidate has a collaborative work style, an innovative mindset, and an unparalleled work ethic. You have an excellent record of complex project and program delivery, from conception and design through implementation, measurement, closure and handover. Key job responsibilities- Be a singular owner of the program, managing all aspects of stakeholder engagement and deliverables from inception to launch, as well as the overall program’s strategy and roadmap.- Define business and systems requirements working with internal and external customers.- Define and execute the project plan from design to release, securing resources, and managing implementation. - Clearly communicate goals, roles, responsibilities, and desired outcomes. - Work collaboratively with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables. Support partner teams to refine processes and increase efficiency in line with program objectives.- Make appropriate tradeoffs to optimize time-to-market in consultation with stakeholders.- Manage multiple internal and external, cross functional and remote stakeholders. - Develop change processes associated with program rollout and ongoing support.- Track delivery against program objectives and implement proposals to improve program services and efficiencies.- Scale existing programs to expand coverage of existing services or programs to additional domestic and international locations.- Ideate and drive strategic change across the broader CET team.A day in the lifeAs a Program Manager in our Customer Engagement Technology team, your day is a dynamic blend of strategic oversight and collaborative problem-solving. You begin by reviewing updates from science and engineering teams, ensuring projects align with broader objectives. Throughout the day, you navigate a series of meetings with senior leaders across Amazon, leveraging your influence to guide cross-functional teams and prioritize projects that support our shared goals.Communication is at the core of your role. You craft stakeholder updates, prepare for roadmap reviews, and contribute to business presentations, distilling complex information into actionable insights. Between meetings, you tackle strategic planning, brainstorming innovative approaches to customer engagement and refining organizational goals. Your adaptability is constantly tested as you switch between tasks, solving unexpected challenges in our fast-paced environment.Collaboration is key as you work with engineering, science, and product teams, fostering innovation and making data-driven decisions. At day's end, you reflect on your impact, knowing you're at the forefront of implementing innovative technologies that enhance Amazon's customer experiences globally.This challenging yet rewarding role is supported by Amazon's comprehensive benefits package. We value diversity and encourage all passionate individuals to apply, even if they don't meet every qualification. Join us in shaping the future of customer engagement technology!About the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

We seek a Program Manager that can apply customer obsession towards building programs that support Amazon's Black Business Accelerator. Your work will directly help build sustainable equity and growth for Black entrepreneurs by enabling their success as sellers. We are seeking an experienced Amazonian with a high-judgment and a deep business orientation that could be used as we innovate internal alliances with other Amazon Teams to build our new SBD go-to-market strategies.This highly visible role will internally work within Amazon to build go-to-market (GTM) strategies, drive revenue, establish partnerships, with leadership across the company to propel and amplify business growth of the undiscovered and small business partners on the Amazon stores. This can include deal management or partner development with other programs, like AWS or Alexa, to drive GTM plans for a product or service for the SPs in USBA.The ideal candidate is highly motivated, extremely organized, and collaborative orchestrator. They are a skilled facilitator and have an unbridled passion for data and strategy, with strong brand marketing, leadership, and stakeholder management skills. Key job responsibilitiesKey job responsibilities • Owns the Internal Strategic Amazon Partnership model critical to recruit new and existing selling partners into the Undiscovered and Small Business Accelerator. As the dedicated team focused on increasing benefits, solutions and pathways for Black, Woman-owned and Hispanic business owners to success on Amazon.• Owns the development and launch of an internal council focused on increasing opportunities for undiscovered businesses from diverse populations• Creates, optimizes and drives adoption of critical mechanisms required to ensure long term expansion and success• Plans and executes round table discussions with key external and internal stakeholders• Works with key internal and external stakeholders, including the BBA Advisory Council, to identify, drive and scale solutions that benefit Black business owners• Track and report program learnings and effectiveness to internal stakeholders • Look around corners to sport emerging issues and proactively lead the development and execution of new opportunities• Manage and collaborates with a large group of stakeholders to inform program benefits A day in the lifeThe candidate will think big to deliver new ideas and creative approaches to constantly improve the experience of BBA participants by mapping proposed solution to the expressed pain point of the selling partners. They will think strategically about how to develop and report metrics and KPIs that will inform the BBA Advisory Council and internal council agendas. They will think creatively on how the BBA Advisory Council expertise and executive presence can be used to drive collaboration with other organizations in the space. The candidate embraces ambiguity, ramps up quickly on complex issues. They will utilize their attention to detail, experience in program management, and excellent written communication skills to ensure high quality results.About the teamThe Sustainable Business Development team pursues strategic opportunities with internal and external partners to afford both managed and self-managed selling partners access to critical business resources - such as capital, community mentorship, and customer acquisition solutions. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads— leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.As a Training Program Manager within the Services Operations team, you are the primary lead supporting onboarding and training of Ad Operations and Creative and Campaign Manager employees. This role owns ensuring new hires become proficient with foundational learning to achieve operational success, existing team members are provided with ongoing development and all employees are provided training for new tools, products and SOPs when required. The role is a specialist in understanding training needs to support employee development and ensure organizational goals are met. Key job responsibilitiesThe Training Program Manager role requires gathering a strong understanding of the often times complex advertising campaign delivery process including creative management, policies, tool/product knowledge, campaign setup and ad trafficking. They understand how to prioritize, organize and deliver relevant training to the right team members at the right time and have experience with training in advertising and/or marketing fields. As a Training Program Manager, you will:• Empower Creative & Campaign Manager (CCM) and Ad Operations new hires to achieve operational success through effective onboarding and training. • Liaise with Ad Services stakeholders to identify training needs and create a strategic, multi-year training plan for Ad Services. • Create training schedules, develop and refine training materials, manage stakeholder communications, and ensure training alignment with organizational goals• Identify customer and advertiser risks, removing roadblocks and provide training to support.About the teamThe Services Operations team enables and scales advertiser success on and off Amazon through internal operations, streamlined campaign workflows, proactive prevention of defective ads, flawless high-traffic event management and services team training to ensure a positive end-customer experience. We partner with Sales, Product, Engineering, Campaign & Creative Management, Ad Operations and Design teams.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing or working within cross-functional marketing and creative teams ...

Do you have a passion for business systems analysis? Do you possess strong information engineering and software programming skills? Are you excited by the opportunity to deliver IT solutions to business users across Amazon?If this describes you, consider joining us. Amazon is looking for a Programmer Analyst to join one of our many lines of business. You will have the opportunity to work alongside the industry's brightest engineers who innovate every day on behalf of our customers. You will have the opportunity to impact the evolution of Amazon technology as well as lead mission-critical projects early in your career.NOTE: By applying to this position, your application will be considered for all Programmer Analyst roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN). Key job responsibilitiesAs a Programmer Analyst, you will/may:• Design, develop, troubleshoot, debug, and support internal end-use tools/applications (e.g., CRM systems, financial systems, BI applications).• Enhance existing data models and code in ways that extend the functionality of applications, improve business processes, and help end users do their jobs better. • Proactively work to understand functional business requirements and end-user frustrations for applications supported.• Work as a liaison between business and technical stakeholders to analyze and validate requirements for changes to information systems. • Employ modelling and flowcharting techniques to propose IT solutions.• Develop pragmatic solutions without overengineering.A day in the lifeWe’re on the lookout for the curious, those who think big and want to define the world of tomorrow.At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth.How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.BASIC QUALIFICATIONS• Currently working towards a Bachelor’s or Master’s Degree in Information Management, Informatics, Information Technology, Computer Science, Computer Engineering, or other equivalent discipline with an expected conferral date between September 2024 – September 2025 and/or completed your degree no more than 24 months ago. • Proficient in at least one object-oriented programming language (e.g., C#, C++, Python).• Ability to write clean code for basic data structures and algorithms.• Basic object-oriented design skills.• Ability to read and understand complex code.• Ability to solve problems at their root. ...

Are you a programmer who loves to write? Are you excited about centralized management of AWS services? The Technical Content Experience (TCX) group, also known as AWS Documentation is looking for a programmer writer to support AWS Cloud Governance services. These services include AWS Config, AWS Control Tower, AWS Audit Manager, and AWS Organizations. Cloud Governance services help customers establish a set of rules, processes, and reports to follow standards and company best practices. Ideally, you have both a technical background that facilitates easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. This is an opportunity to explain complex information concisely. You will become part of a customer-obsessed, dynamic team of talented and highly technical communicators. Join us on our journey to provide high-quality documentation and code examples for our customers!1002710028Key job responsibilities* Author and deliver high-quality, public-facing documentation and code sample content that is accurate, discoverable, relevant, usable, organized, and aligned with AWS style and standards* Use subject-matter expertise in your product and its relevant technologies to review product planning and design documents, and provide feedback to improve the customer experience* Develop, negotiate, and drive content strategy in alignment with product strategy* Engage with customers, gather data and feedback, and report insights around content performance metrics* Develop scripts, sample code, and technical procedures that are easy to use* Write customer-facing text for consoles and context-sensitive help panes* Help hire and develop writers on the team* Identify and drive opportunities to improve team efficiencyA day in the lifeOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThe AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS* Degree or certification in a relevant technical field or equivalent experience* A minimum of 3 years of experience designing and producing content for a technical audience such as Software Engineers, System Administrators, or IT professionals.* Experience using content publishing tools to write, format, manage, and publish technical content on the web* Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go ...

Are you a programmer who loves to write? Are you excited about diving deep into AI/ML concepts and helping customers adopt generative AI technology? The Technical Content Experience (TCX) group, also known as AWS Documentation, is looking for a programmer writer to support Amazon AI and ML services. These services include Health AI, Amazon SageMaker, Amazon Bedrock, and Amazon Q, and this role offers the opportunity to work on cutting edge Generative AI and Machine Learning technologies. Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. This is an opportunity to explain complex information concisely. You will become part of a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers!1002710028Key job responsibilities- Author and deliver high-quality documentation and samples- Develop, negotiate, and drive content strategy in alignment with product strategy- Engage with customers, gather data and feedback, and report insights around content performance metrics- Develop scripts, sample code, and technical procedures that are easy to use.- Help hire and develop writers on the team- Identify and drive opportunities to improve efficiencyA day in the lifeOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThe AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is a part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- Degree or certification in a relevant technical field or equivalent experience- A minimum of 3 years of experience designing and producing content for a technical audience that include data scientists or business consumers of AI technologies- Experience using content publishing tools to write, format, manage, and publish technical content on the web- Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go ...

Are you a technical writer who is passionate about the Internet of Things (IoT) and IoT devices? Do you want to work with an AWS service that builds solutions involving Internet-connected devices, embedded micro-controllers, smart appliances, and the AWS Cloud? The Technical Content Experience (TCX) group, also known as AWS Documentation, is looking for a technical writer to support AWS IoT services. Code: 10027, 10028, 10030Key job responsibilities• Author and deliver high-quality conceptual, procedural, and API documentation• Develop, negotiate, and drive documentation plans in alignment with product strategy• Gather and analyze customer engagement data to improve content performance• Work with other writers to improve how we write• Identify and drive opportunities to improve process efficiencyA day in the lifeAn AWS IoT programmer writer works on a team with other writers, and contributes to the priorities of the AWS IoT service. You’ll focus heavily on the doc lifecycle, creating documentation content plans, writing documentation, working within AWS services to gain domain expertise, and addressing customer feedback. In addition, you will spend time working with designers and product managers on early product and feature designs to improve the customer experience. About the teamThe Amazon Web Services (AWS) Documentation team writes and provides support for a diverse technical audience, including developers, DevOps professionals, IT professionals, and technical program managers. We innovate, research, learn, and experiment on behalf of our customers. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn how AWS services function, and influence product design and the customer experience. What we do makes a difference to our customers. We work and train together, so that we are always learning from one another. We celebrate and support the career progression of our team members. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. This is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureIt’s our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe continuously raise our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The AWS Utility Computing (UC) team provides product innovations. We provide foundational services, such as Amazon Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), and release new product innovations. Our documentation sets AWS services and features apart in the industry. The UC organization develops and manages Compute, Database, Storage, the Internet of Things (IoT), Platform, and Productivity Application documentation in AWS. BASIC QUALIFICATIONS• Degree or certification in a relevant technical field or equivalent experience• A minimum of 3 years of experience designing and producing content for a technical audience, such as Software Engineers, System Administrators, or IT professionals• Experience using content publishing tools to write, format, manage, and publish technical content on the web• Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go ...

As a Public Relations Specialist for Amazon Ads you will provide counsel and partner with business teams to craft and execute programs that support our ad tech services, including the Amazon DSP, Amazon Marketing Cloud, and Amazon Publisher Services. This includes (but is not limited to) developing and executing both proactive story-telling and announcement-driven earned/owned proactive communications strategies, tactics; ongoing media relations; event support and amplification; collaborating with stakeholders across the Amazon Ads product and marketing teams, as well as Amazon’s global PR team; and working with our international teams to help extend and localize programs for their regions where relevant.The successful candidate is customer-obsessed and has high-judgment, as well as excellent communications, media relations, and project management skills. The candidate should have experience and strong desire to work on infrastructure technology news, and be accustomed to working with high standards under tight deadlines.Key job responsibilities• Spearhead earned and owned proactive communications strategies for our AdTech services• Develop and lead PR activations supporting owned and industry events (e.g., unBoxed, Cannes, APS Summit)• Secure and manage speaking opportunities and relevant amplifications• Provide business teams with ongoing strategic counsel and support• Build and maintain strong media relationships• Keep current on industry trends, issues, and news• Support complex, fast-moving and unexpected communications challengesBASIC QUALIFICATIONS- 5+ years of recent professional communications or public relations experience- Bachelor's degree in communications, public relations, or a related field- Experience with B2B technology ...

Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?Sports represent the next major growth vertical for Prime Video. We're acquiring the biggest and best events (e.g. NFL, NBA) for our customers and investing in our people to reinvent the future of sports!If this sounds like the something you'd like to help build apply here and let's chat!Who we are:Our team is responsible for building the Prime Video Sports experiences across all clients that Prime Video supports (living room devices, mobile, web). We are coders and crafts people who care as much about how things look and feel as to the way they function and perform. We seek diverse perspectives and create accessible experiences for all people to enjoy. We strive to move fast for customers but prioritize long term decisions that will scale as we grow.Our team focuses on customer-facing, high-visibility, high-impact projects to improve the customer experience for live events. PV Live Events provides the opportunity to design and build new full stack features end-to-end. Our technology focuses on real time event based native AWS services and emerging front end platforms including 3PLR, Mobile, PVDE and Web.At Prime Video, we mirror our customers. We believe in building teams and products that reflect and offer an inclusive environment for all of our customers, current and future. We celebrate diverse perspectives, and we create environments where all team members feel valued, trusted, connected, and informed. Our employees utilize inclusive benefit offerings, attend annual conferences such as CORE+ (intersectional conversations on race, gender identity, sexual orientation, etc.), and participate in over twelve different employee-led affinity groups. Our teams build inclusive culture through biweekly team-building events and by working together to define processes and schedules that value work-life balance. And finally, our company leaders work actively to honor Amazon’s public commitment to fostering diversity and being Earth’s Best Employer.Key job responsibilitiesQuality Assurance Engineers at Amazon test cutting edge applications and products at the user level and code level, both manually and with automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with Scripting tools and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level tests, test execution and reporting. Stay up-to-date with technologies, and best practices in QA and apply this knowledge to continuously improve testing processes. Collaborate with QAEs and SDEs to implement and maintain automated testing frameworks and test suites.BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects ...

Are you passionate about delivering world-class customer experiences? Do you thrive on digging deep to uncover issues and drive continuous improvements? If so, join us as a QAE on the Amazon Business team!Amazon Business provides organizations of all sizes the ability to buy from a large selection of hundreds of millions of items with the same easy-to-use and intuitive interface as Amazon.com. We provide business customers everything they love about Amazon, for work. We are focused on building an unique shopping experience for business users and business sellers with access to hundreds of millions of products world-wide, business-only selection, free two-day shipping, business and quantity pricing, new payment solutions, tax exemptions, dedicated customer support and much more. We’ve grown a lot in the years since our launch and become one of the most promising opportunities within Amazon. Go ahead and read about us on any of your favorite media outlets!As a Quality Assurance Engineer on the team, you will:• Own feature testing to ensure we deliver the right product to our customer, from designing test plans, executing test cases, conducting bug triages, coordinating with stakeholders, and provide feature sign-off. Our customers deserve the best products and we will stand for our customers!• Work with a group of smart engineers on innovative ideas. You are encouraged to improve existing processes and propose/implement new ones.• Work on test automation to reduce repeated manual effort in the long-term. We have different test automation frameworks in place. You will implement/maintain test cases under at least one of the test frameworks.• Perform release sign-off and prod monitoring with automation to hold the high-quality bar of our product.If you are a candidate with a sense of ownership, passion and drive to delight customers, come join us!BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience as QA lead on medium to large sized projects ...

The Alexa Smart Home team is responsible for integrating your smart home devices with Alexa and bringing your home to life! Our products complement the Alexa voice experience by giving customers quick and intuitive ways to interact with their home during moments that are more suited for touch and screen-based interactions.Key job responsibilitiesQA Engineers test code through a variety of methods, which include: manual test cases, writing test automation, and use of various tools. Our QA Engineers use black box, gray box, and white box testing techniques; they are able to understand software internals, debug problems using log files, and write automated tests and/or user-level test automation tools. Software QA Engineers work with Software Development Engineers to understand features and technical implementation. Software QA Engineers also work with groups such as Product Management, User Experience Design, and Customer Support to understand customer usage models and develop test plans and test suites that approximate real-world environments and regression tests. Software QA Engineers are also responsible for driving the software development process toward quality-centric methodologies. A day in the life- Responsible for development of test strategies, test case creation, test automation, and contributions to appropriate test harnesses.- Will work with a team of quality engineering professions to ensure the highest quality product delivery- Evaluate product functionality and create test strategies and test cases to assess product quality. - Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations- Experience developing in a Linux environment and in utilizingvirtual machines- Expert in software quality and testing methodologies - Comfortable working in a fast paced, highly collaborative, dynamic work environment.About the teamThe SHCC QA team owns Smarthome core GUI experience on the Alexa app and Multimodal devices. SHCC QA exists to enable friction free end customer experience, iterative development of high quality Smarthome features. BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Experience as QA lead on medium to large sized projects ...

As a Quality Assurance Engineer II for Amazon Photos, you’ll collaborate with Developers, Software Developers in Test (SDET's), QAE’s, QA managers (QAM’s), Software Development Engineers (SDE's), Product managers and Technical program managers and earn their trust with a dedication to team work, delivery, and strong communication skills (to both business and technical partners). You will bring technical expertise, a sound understanding of the fundamentals and practical experience building scalable software test infrastructure consisting of manual testing, test automation, mobile & devices testing, functional and non-functional test requirements.Amazon Photos helps consumers preserve and re-live their memories. The service comes with unlimited photo storage for Prime members and apps are available on iOS, Android, Web, Desktop, Fire Tablet & Fire TV. The service is also integrated into Alexa devices such as Echo Show and Echo Spot. Amazon Photos is the latest digital offering to consumers released on the heels of the Amazon Music and Amazon Video offerings. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a phenomenal product.Key job responsibilities- Build and maintain test infrastructure for a multi-platform (mobile, web, Alexa) product that will be used to validate all aspects of the product. - Work alongside other Quality assurance engineers (QAE’s) to design, develop and execute comprehensive test strategies, test plans and manual test cases to validate new features. - You will support automation frameworks that work across a wide range of Amazon devices with software configuration management (SCM) to establish a continuous build and test cycle. - Leverage the existing automation framework to design, create and maintain an automated regression test suite. - Create and report test execution status summary along with defect information.About the teamWe’re hardworking technology professionals, photographers and photo enthusiasts who are genuinely passionate about how we can make preserving and re-living digital photographs a simple joy. We’re a close-knit team of friendly, collaborative people who love working together and having fun together. We’re super smart and love learning. And did I mention that we also love our dogs?BASIC QUALIFICATIONS- 5+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience as QA lead on medium to large sized projects- Experience in automation testing ...

Are you ready to work on services that create the most impactful membership in the world, which already has over 220 million paid members in 22 countries around the world?If you want to accept the challenge of joining the Prime team and are passionate about writing code that impacts millions of people every day, then the Amazon Prime Team wants to hear from you.The Prime team seeks talented engineers who take great pride in both the technical and business contribution of their work. You will be given a chance to significantly impact our systems, our business, and, most importantly, our customers. As a member of the Prime team, you will work closely with the business team to implement new features, and you will use a variety of core languages and technologies, including, and Linux to name a few and build highly scalable services to bring the Prime experience to a large variety of Amazon business.Prime is a great platform to develop your career and take it to the next level. Our roadmap is bursting with opportunities for you to lead this team in effectively solving intriguing challenges and tangibly impacting the customer experience.As an experienced QAE with Prime, you will work closely with business and engineering teams to drive and execute test activities that ensure the best customer experience. You will analyze designs and code to develop comprehensive test strategies. You will lead manual QA with the help of large quality service associates based in India. You will automate the testing of workflows using our test case management and testing automation tools. This includes developing automated tests using black box and white box testing techniques. You should be able to understand software internals, debug problems using logs and write automated tests using UI & Backend Frameworks in a fast spaced, startup-like environment.This is a high visibility position. As part of this role, you will get opportunities to work with our Senior SDEs, TPMs, Business Leaders and Marketing Managers to define scope and deliverables on manual and automation projects that you’ll lead. If this description is matching what you’re looking for, we want to hear from you so we can start delivering delightful experiences to millions of customers.BASIC QUALIFICATIONS- 3+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects- Experience developing high quality test plans, test designs, test strategies, and test execution ...

Do you enjoy solving complex problems and troubleshooting products? Are you passionate about developing test strategies, finding, and tracking bugs to resolution, and innovating on behalf of customers? Do you want to be a part of a fast-paced, ambiguous environment and contribute to one of the most visited sites on the Internet? At Amazon, we hire the best minds in technology to innovate on behalf of our customers. The intense focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA.GET READY TO DO SOMETHING BIG!Over 100 million paid members in 24 countries around the world enjoy the many benefits of Prime, including the best of shopping and entertainment from Amazon.In the U.S. that includes unlimited access to award-winning movies and TV episodes with Prime Video; unlimited access to Prime Music, Prime Reading, Amazon Photos, Twitch Prime; early access to select Lightning Deals, one free pre-released book a month with Amazon First Reads, and more. Prime members can also get deep discounts on select popular products at Whole Foods Market plus an additional 10 percent off hundreds of sale items. Prime was built on the foundation of unlimited fast, free shipping and members receive Prime FREE One-Day Shipping and Prime FREE Same-Day Delivery in more than 8,000 cities and towns, two-hour delivery with Prime Now in more than 30 major cities and unlimited Free Two-Day Shipping on more than 100 million items. Our systems are invoked in every physical good purchase made worldwide through Amazon.Key job responsibilitiesOur QAEs test code at both the service and user level, using a variety of black box, gray box, and white box testing techniques. As a QA Engineer, you will innovate our test strategy across multiple dependencies, locales and device types and implement highly scalable automation to enable both UI (web and device level) and back end testing.You will work to be able to understand software internals, debug complex problems including performance bottlenecks, and write automated tests in and/or using existing automated tools.QA Engineers work with Software Development Engineers and Business Owners to understand business drivers and technical implementation of features.QA Engineers also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests.You must have experience in diagnosing project release problems and taking corrective action, such as escalating as needed, to resolve and achieve results. Our QAEs are also responsible for driving our software development process toward quality-centric methodologies and for reporting on test progress, metrics, and issues.As a quality assurance engineer, you will/may:- Use technical knowledge to create, execute, and maintain test plans and automation involving one or more product components and/or features- Create and maintain automation scripts, make configuration changes, and modify/extend test cases to accommodate feature releases- Perform initial defect triage and root cause analysis, and escalate roadblocks/risks- Troubleshoot automation failures and isolate bugs to help developers research the root cause of defects - Analyze change requests and provide recommendations on how change might impact test scope and/or product behaviorKey job responsibilities- 4+ years of experience working as a Quality Assurance Engineer- Bachelor's or Master’s Degree in math/statistics/engineering- Experience in manual testing- Experience in automation testing- Knowledge of test methodologies, software testing life cycle- Knowledge of one or more scripting languages (e.g., Shell, Bash, Perl, Python, JavaScript, or Ruby)- Experience with industry technologies (e.g., Selenium, Junit, TestNG, and other open source tools)A day in the lifeA QAE II role at Prime and Amazon involves, creating test plans for manual and automation test execution, driving test execution along with peers and stakeholders (SDM, QAM, QAE, SDE, TPM, PM etc.) including but not limited to bug triaging and status reporting, writing test automation using top-notch inbuilt testing frameworks, debugging and reporting.A QAE II on the team is also required to participate in hiring and mentorship of peers.BASIC QUALIFICATIONS- 3+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects- Experience in Test automation technologies such as Selenium, Cypress, Playwright, Appium in either Java, C#, Python or Javascript. ...

We are looking for a talented Quality Assurance Engineer (QAE) to join our team working on the Selling Assistant, a cutting-edge initiative aimed at revolutionizing AI-driven customer service solutions. In this role, you will have the opportunity to work on complex systems involving Large Language Models, (LLMs), Natural Language Processing (NLP), Machine Learning (ML), and Deep Learning technologies. You will help build an intelligent assistant capable of transforming the way Sellers interact with Amazon's ecosystem.Would you like to work with transformative LLM tech to delight Sellers? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Selling Partner Experience org is the place for you.We are looking for quality assurance engineers who thrive on complex problems and relish the challenge of operating complex and mission-critical systems under extreme loads. Do you think you are up to the challenge? Or would you like to learn more and stretch your skills and career?The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. They must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. They need to really enjoy working closely with their peers in a group of very smart and talented engineers.We're looking for people who are smart and can get things done, though the following skill sets provide a good foundation for a quick ramp up to being productive in our Java, Python, LLM, and Dynamo DB tech stacks. We're looking for a range of experience, from brilliant and motivated new college graduates to technical leaders with battle-tested wisdom.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development testing experience- 1+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in penetration testing and exploitability-focused vulnerability assessment- Experience in platform-level security mitigations and hardening for Linux and Windows ...

Do you enjoy solving complex problems and troubleshooting products? Are you passionate about developing test strategies, finding, and tracking bugs to resolution, and innovating on behalf of customers? Do you want to be a part of a fast-paced, ambiguous environment and contribute to one of the most visited sites on the Internet? At Amazon, we hire the best minds in technology to innovate on behalf of our customers. The intense focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA.GET READY TO DO SOMETHING BIG!Over 100 million paid members in 24 countries around the world enjoy the many benefits of Prime, including the best of shopping and entertainment from Amazon.In the U.S. that includes unlimited access to award-winning movies and TV episodes with Prime Video; unlimited access to Prime Music, Prime Reading, Amazon Photos, Twitch Prime; early access to select Lightning Deals, one free pre-released book a month with Amazon First Reads, and more. Prime members can also get deep discounts on select popular products at Whole Foods Market plus an additional 10 percent off hundreds of sale items. Prime was built on the foundation of unlimited fast, free shipping and members receive Prime FREE One-Day Shipping and Prime FREE Same-Day Delivery in more than 8,000 cities and towns, two-hour delivery with Prime Now in more than 30 major cities and unlimited Free Two-Day Shipping on more than 100 million items. Our systems are invoked in every physical good purchase made worldwide through Amazon.Key job responsibilitiesOur QAEs test code at both the service and user level, using a variety of black box, gray box, and white box testing techniques. As a QA Engineer, you will innovate our test strategy across multiple dependencies, locales and device types and implement highly scalable automation to enable both UI (web and device level) and back end testing.You will work to be able to understand software internals, debug complex problems including performance bottlenecks, and write automated tests in and/or using existing automated tools.QA Engineers work with Software Development Engineers and Business Owners to understand business drivers and technical implementation of features.QA Engineers also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests.You must have experience in diagnosing project release problems and taking corrective action, such as escalating as needed, to resolve and achieve results. Our QAEs are also responsible for driving our software development process toward quality-centric methodologies and for reporting on test progress, metrics, and issues.As a quality assurance engineer, you will/may:- Use technical knowledge to create, execute, and maintain test plans and automation involving one or more product components and/or features- Create and maintain automation scripts, make configuration changes, and modify/extend test cases to accommodate feature releases- Perform initial defect triage and root cause analysis, and escalate roadblocks/risks- Troubleshoot automation failures and isolate bugs to help developers research the root cause of defects - Analyze change requests and provide recommendations on how change might impact test scope and/or product behaviorKey job responsibilities- 4+ years of experience working as a Quality Assurance Engineer- Bachelor's or Master’s Degree in math/statistics/engineering- Experience in manual testing- Experience in automation testing- Knowledge of test methodologies, software testing life cycle- Knowledge of one or more scripting languages (e.g., Shell, Bash, Perl, Python, JavaScript, or Ruby)- Experience with industry technologies (e.g., Selenium, Junit, TestNG, and other open source tools)A day in the lifeA QAE II role at Prime and Amazon involves, creating test plans for manual and automation test execution, driving test execution along with peers and stakeholders (SDM, QAM, QAE, SDE, TPM, PM etc.) including but not limited to bug triaging and status reporting, writing test automation using top-notch inbuilt testing frameworks, debugging and reporting.A QAE II on the team is also required to participate in hiring and mentorship of peers.BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?Are you interested in shaping the future of what people watch on television? We are building exciting experiences and driving new customer interactions with our popular and growing entertainment platform and want to find someone passionate about creating awesome products. Here you will drive key engineering and business decisions that impact Amazon’s long-term vision, which includes rapid expansion and innovation in the delivery of media entertainment.As a QAE on the Fire TV QA team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency.The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques and drive quality upstream.Key job responsibilitiesAs a QA Engineer, you will champion the quality of our features in development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software/business, and most importantly our customers. In addition, you will also have the opportunity to maintain lab environment and do trouble shootings with providing solutions to make lab devices' healthy.BASIC QUALIFICATIONS- 1+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing ...

Fire TV is how millions of people watch, share, and enjoy TV every day. We are looking for talented engineering professionals to help Fire TV become the global leader in entertainment with the best experience for customers and partners and the broadest selection of Live content and services.Are you interested in shaping the future of what people watch on television? We are building exciting experiences and driving new customer interactions with our popular and growing entertainment platform and want to find someone passionate about creating awesome products. Here you will drive key engineering and business decisions that impact Amazon’s long-term vision, which includes rapid expansion and innovation in the delivery of media entertainment. As a QAE on the Fire TV team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency. The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques and drive quality upstream.BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.As a Quality Assurance Manager, you will create and implement a strategy driving the quality of our products to a world class level while managing a team of Quality Assurance professionals. In addition to experience with building and leading successful QA teams, we're looking for someone to drive quality through both software, automation and process improvements across multiple development teams.Key job responsibilitiesThe successful Quality Assurance Manager will be obsessed with quality improvement, experienced and highly committed to creating world class automation for regression and feature testing, able to develop and drive a automation strategy, as well as take a hands-on approach to implementing that strategy. In this role, you will:- Work directly with product management and development teams to understand the product vision and the requirements- Take part in hiring and developing a Team of engineers and mentor them- Strategize, develop, and manage quality assurance measures and testing standards for new applications and/or enhancements to existing applications- Oversee the development and execution of test plans and monitoring and reporting on test execution- Work with a team of QAEs to ensure the highest quality product delivery- Work with team members and actively participate in improving the team culture every day- Drive process improvements to improve the team’s speed, quality, and efficiency- Create Quality KPI and take actions to drive the teams to deliver perfect quality products and re-validations.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent experience- 5+ years of quality assurance engineering experience- 3+ years of quality assurance teams management experience- Experience in manual testing- Experience in automation testing- Experience managing manual testers- Experience managing automation testers- Experience testing web technologies and back-end services- Experience identifying and reviewing test plans, test cases and testing results with a strong QA background ...

Amazon Software Builder Experience has a mission to make Amazon the best place to be a software builder. It was established in 2022 bringing together existing and new teams with a focus on modernizing processes and tools. The organization is invested in deeply understanding the software builder experience in order to uncover areas of opportunity to improve it through tooling or process. As a UX Researcher you will undertake generative, tactical and evaluative research to create insights about the software builder experience at Amazon. You will use a mix of different methodologies to answer ambiguous questions about the software builder experience. You will collaborate with a team of passionate, supportive and skilled researchers to create new approaches to exciting problems. We are looking for someone very comfortable with quantitative methodologies and approaches. Key job responsibilities* Independently lead quant focused UX research projects (survey design, implementation, statistical analysis, quant usability, etc.) with a particular focus on building knowledge about the software builder experience.* Conduct psychometric and econometric analyses to evaluate integrity and practical application of survey questions and data* Own the end-to-end lifecycle of the study design, including recruiting, moderation, analysis, reporting, and communicating research initiatives.* Identify and execute research streams to evaluate how to mitigate or remove sources of measurement error* Work from high-level requirements and ask the right questions to gather all relevant information to guide research approach.* Collaborate with a wide range of stakeholders — senior leadership, engineers, product managers, UX designers and other researchers.A day in the lifeYou'll collaborate with product, design, and engineering stakeholders to identify areas of opportunity for research and become a domain expert in the Amazon software builder experience. You will meet with the UX Research team for crit, where you'll give and receive feedback because we believe in mentorship and learning from each other. You will most likely spend time socializing with your stakeholders/peers over lunch. About the teamUnderstanding that our org has the mandate to make software building awesome for all software builders, our close-knit team of designers and researchers are making that first we build more robust tools. More importantly, we're incorporating the best UX practices into how we build those tools such that they can be scaled out and applied by all Amazonians to make their output truly resonate with customers. And even though we represent 50 products, the UX team meets twice-weekly to share ideas and work so we can cross-inform product recommendations for our entire portfolio. We also look for opportunities to socialize regularly, regardless of where everyone may be geographically. We have a lot of growth opportunity ahead, for our products, the orgs we support, our team, and individual careers.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS* PhD in a quantitative field, or MS degree and 2+ years of quantitative field research experience* Experience developing and validating survey measures or assessments* Experience with data analysis package (R, SAS, Matlab, etc.)* Experience leading research projects with multiple stakeholders ...