Recruiting Coordinator Manager, Talent Acquisition

The Amazon Talent Acquisition team is looking for a talented and customer-focused manager to lead our Recruiting Coordination (RC) team. RCs are the backbone of recruiting at Amazon, and work to provide world class service as they support candidates through the interview process. They are highly customer-focused, have excellent attention to detail, and multi-task like pros.We expect the Recruiting Coordinator Manager to be a dynamic and passionate leader with proven analytical capabilities, ability to track and measure results, and the ability to forge strong partnerships with partner teams. The ideal candidate will be a self-starter with a passion for recruiting, a high level of flexibility, commitment, and the ability to tackle ambiguity.This Recruiting Coordinator Manager will lead successful operations for managing a team of RCs supporting multiple business lanes, in both the technical and non-technical recruiting space. This includes forecasting demand and RC capacity, managing all core scheduling and coordinating activities and results, and partnering with various stakeholders to improve the end-to-end scheduling process. They will develop staff members so each team member is trained, supported, and able to thrive.The successful Recruiting Coordinator Manager must:• Build and manage a high performing team• Conduct performance evaluations and prepare developmental plans for staff in a timely manner• Develop and implement volume and capacity forecasts• Manage multiple tasks, emerging priorities, and meet deadlines• Be able to handle multiple problems simultaneously, and prioritize effectively• Have excellent problem solving, organizational, interpersonal, and motivational skills• Continuously improve processes and proceduresIf you’re interested in learning more, hit that apply button!BASIC QUALIFICATIONS• Bachelor's degree or equivalent• 5+ years management experience • Experience building, coaching, and managing a team in a corporate environment • Experience working with data and analytics ...

Recruiting Coordinator, AIGC

The Amazon Alexa Recruiting team is growing and we are looking for a Recruiting Coordinator who shares a passion for hiring the best and the brightest. The Recruiting Coordinator works closely with a team of recruiters in a fast-paced recruiting organization. The Recruiting Coordinator is an integral partner in managing recruiting activities and building candidate relationships; often providing candidates with their first impression of Amazon. This candidate will be an organizational guru, work effectively with internal and external clients and candidates, possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. - Scheduling interviews and phone screens working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates - Updating candidate records and job postings in recruiting systems and confirming new hires - Providing follow-up correspondence to candidates on recruiting status via phone and email - Tracking recruiting activities and providing candidate status in a weekly report - Coordinating the post-interview debrief meetings and providing debrief materials - Identifying opportunities for improving candidate experience and scheduling efficiency - Assisting in the coordination of other recruiting activities as needed BASIC QUALIFICATIONS- 1+ years of recruiting, coordination, administration, logistics, HR or equivalent experience- Bachelor's degree or equivalent- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint ...

Recruiting Coordinator, Project Kuiper

The Amazon Kuiper Recruiting team is growing and we are looking for a Recruiting Coordinator who shares a passion for hiring the best and the brightest. The Recruiting Coordinator works closely with a team of recruiters in a fast-paced recruiting organization. The Recruiting Coordinator is an integral partner in managing recruiting activities and building candidate relationships; often providing candidates with their first impression of Amazon. This candidate will be an organizational guru, work effectively with internal and external clients and candidates, possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. -Scheduling interviews, working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates -Updating candidate records and job postings in recruiting systems and confirming new hires - Providing follow-up correspondence to candidates on recruiting status via phone and email - Tracking recruiting activities and providing candidate status in a weekly report - Coordinating the post-interview debrief meetings and providing debrief materials - Identifying opportunities for improving candidate experience and scheduling efficiency - Assisting in the coordination of other recruiting activities as neededWe strive to be Earth’s best employer by fostering an enjoyable workplace where individuals are encouraged to feel empowered, own their development and have fun while continuing to innovate. We promote a diverse, inclusive and equitable environment where individuals are encouraged to lead with empathy and compassion. We empower each other to achieve personal and professional goals while maintaining work-life harmony.Amazon.com, Inc. is an Equal Opportunity-Affirmative Action Employer-Minority/Female/Disability/Veteran/Gender Identity/Sexual OrientationBASIC QUALIFICATIONS- 1+ years of recruiting, coordination, administration, logistics, HR or equivalent experience- Bachelor's degree or equivalent- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint ...

Research Scientist

The Worldwide Capacity Planning team is looking for a Research Scientist for their Forecasting Science team. Here you'll develop cutting-edge algorithms that transform complex analytical insights into powerful business solutions. You'll design and implement innovative and automated end-to-end forecasting solutions to support planning, and address critical demand challenges and service quality metrics. The ideal candidate will be an innovative problem-solver with exceptional communication skills, and passionate about turning data into meaningful organizational transformation, leveraging techniques like machine learning, econometric modeling, time series forecasting, statistical inference, and optimization to directly impact our bottom line and elevate our global customer service capabilities.Key job responsibilities- Drive model development and improvement with a combination of econometrics, statistics, machine learning and analytical techniques to create scalable solutions for business problems.- Collaborate with product, software engineering, research science, data engineering, and business leaders to build algorithms and models.- Design, develop and evaluate of highly innovative models for forecasting problems.- Identify business problems, and formulate scientific solutions.- Use the best practices in science: data integrity, design, test, and implementation and documentation.- Contribute to Amazon's Intellectual Property through patents and internal and external publications.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWorldwide Capacity Planning optimizes capacity across operations sites that help minimize customer wait time and route customers to the associate who can best resolve their issue, on the first contact. We build forecasting models and optimization tools that help predict the hourly capacity requirement, including when there are new device or game launches, or when there is a special event, such as Prime Day.BASIC QUALIFICATIONS- PhD or equivalent Master's Degree plus 5+ years of experience in Statistics, Mathematics, Machine Learning, Economics or related field.- 2+ years of experience of building models for business application.- The ability to implement models and tools through the use of modeling languages (e.g. Python, R, Matlab) or more traditional languages (Java, C++).- Experience with Time Series Modeling and/or Predictive Modeling techniques.- Experience/Familiarity with Network Analysis.- Excellent verbal and written communication skills with the ability to effectively advocate technical solutions to research scientists, engineering teams and business audiences. ...

Research Scientist I, Prime Science

Amazon Prime is looking for a talented Research Scientist to help revolutionize the use of massive, online experiments to create value at scale. At Amazon Prime, understanding customer data is paramount to our success in providing customers with relevant and enticing benefits such as fast free shipping, instant videos and music, world-wide. At Amazon you will be working in one of the world's largest and most exciting big-data environments. The Research Scientist role occupies a unique space at the intersection of technology, statistics, machine-learning, econometrics, large-scale scientific computing, social science, and product management.As a Research Scientist within Amazon Prime, you will work with our world-class business, economics, data science and engineering teams. You will propose and estimate novel statistical models to directly inform strategic decisions about characteristics of the Amazon Prime membership. These include membership prices, benefits, and benefit content, delivered to members across the world. You will solve these problems using statistics, causal inference, machine learning, and massively parallelized scientific computing. You will expand the scientific frontier of running large scale experiments. You will work closely with our software development team to automate these models at scale in distributed computing infrastructures such as Apache Spark. This position is unique in its exposure to senior members of the Prime team and other Amazon business units.The successful candidate will be familiar with and comfortable building, estimating, and defending causal statistical models using software such as R or Python. They will have deep familiarity with the statistics of modern causal inference. They will have a desire to learn how to create world-class code and automate their work as software. Knowledge of SQL, machine learning, and large scale scientific computing using distributed computing infrastructures such as Spark-Scala or PySpark would be a plus. Additionally, the candidate will need to demonstrate the ability to communicate complicated concepts clearly to business leaders and other scientists. They should also have a desire to develop large applied business impact for customers using statistics. They create this impact by executing efficiently under highly-visible, fast-paced business deadlines. The role involves both building data products, i.e. automated and productionized statistical models at scale, as well as supporting ad-hoc strategic decisions.BASIC QUALIFICATIONS- PhD in a quantitative field, or MS degree and 1+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- Experience with data analysis package (R, SAS, Matlab, etc.)- Experience using SQL databases to manage and analyze large data sets ...

Research Scientist II, Fire TV Experience - Science

Help re-invent how millions of people watch TV! Fire TV remains the #1 best-selling streaming media player in the US. Our goal is to be the global leader in delivering entertainment inside and outside the home, with the broadest selection of content, devices and experiences for customers.Our science team works at the intersection of Recommender Systems, Information Retrieval, Machine Learning and Natural Language Understanding. We leverage techniques from all these fields to create novel algorithms that allow our customers to engage with the right content at the right time. Our work directly contributes to making our devices delightful to use and indispensable for the household.As a Research Scientist, you will be responsible for the natural language understanding models for Fire TV use cases. Your work will directly impact our customers in the form of novel products and services that make use of speech and language technology. Key job responsibilities- Ensure data quality throughout all stages of acquisition and processing, including areas such as data sourcing / collection, ground truth generation, normalization, transformation, cross-lingual alignment / mapping, etc. - Clean, analyze and select data to achieve goals - Build and release models that elevate the customer experience and track impact over time - Design and run experiments, evaluate the impact of your optimizations, and communicate the results to various business stakeholders- Collaborate with colleagues from science, engineering and business backgrounds - Present proposals and results in a clear manner backed by data and coupled with actionable conclusions - Work with engineers to develop efficient data querying infrastructure for both offline and online use cases- Be a member of the Amazon-wide Machine Learning community, participating in internal and external meet ups, hackathons, and conferencesBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- Experience analyzing both experimental and observational data sets- Experience with any programming language such as Python, Java, C++- Experience in machine learning, statistics, and deep learning ...

Research Scientist II, Special Projects

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the next level. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you.As a Research Scientist, you will work with a unique and gifted team developing exciting products for consumers and collaborate with cross-functional teams. Our team rewards intellectual curiosity while maintaining a laser-focus in bringing products to market. At the edge of both academic and applied research in this product area, you have the opportunity to work together with some of the most talented scientists, engineers, and product managers.Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.Key job responsibilitiesPerform deep dive bioinformatic analysis of biological sequence datasetsCollaborate with research and development stakeholders on critical documentationGenerate and report on proof-of-concept novel bioinformatic work to inform new research directionsEvaluate and incorporate novel bioinformatic approaches to solve critical business problemsBASIC QUALIFICATIONS- PhD, or Master's degree and 5+ years of quantitative field research experience- Experience analyzing both experimental and observational data sets- Knowledge of R, MATLAB, Python or similar scripting language- Expertise in genomic sequence analysis, homology search, genome annotation, phylogenomics, and interpretation of those results ...

Research Scientist III, MIDS

Do you have a passion for diving deep to uncover key insights that drive critical business decisions? If yes, the Marketing Incrementality and Decision Support (MIDS) team is looking for talented individuals with your enthusiasm and skills to work as part of the team. We are looking for a Senior Research Scientist with marketing measurement, experimentation and causal inference background, who is curious, driven, and passionate about marketing insights and analytics.The Customer Behavior Analytics (CBA) organization owns Amazon’s insights pipeline, from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our outputs shape Amazon product and marketing teams’ decisions and thus how Amazon customers see, use, and value their experience. MIDS’s mission is to make Amazon’s marketing the most measurably effective in the world. Our long-term objective is to measure the incremental impact of all Amazon’s marketing investments on consumer perceptions, actions, and sales. This requires measuring Amazon’s marketing comparably and consistently across channels, business teams and countries using a comprehensive approach that integrates all Paid, Owned and Earned marketing activity. As the experts on marketing performance, we will lead the Amazon worldwide marketing community by providing critical cross-country insights that can power marketing best practices and tenets globally.In this role, you will be a technical leader to design and run Randomized Control Trials and large-scale online experiments to measure the performance of Amazon's marketing cross all marketing channels, geographies and businesses. You will lead scientists and engineers to develop both experimental and observational models to understand customer behavior and how customers respond to Amazon’s advertisement. You will drive innovation to combine experiment results with observational model outputs to build more accurate marketing measurement solutions. You will lead strategic measurement science initiatives in MIDS and across various marketing teams, scaling experimentation and development and deployment of the measurement science models, real-time inference, and cross-channel orchestration.As a successful Research Scientist, you are an analytical problem solver who enjoys diving into data, leads problem solving, guides development of new frameworks, writes code, is excited about investigations and algorithms, and can credibly interface between technical teams and business stakeholders. You are an expert in causal inference and experiment design, preferably has experience leveraging experimental model to calibrate observational model. You are a hands-on innovator who can contribute to advancing Marketing measurement technology in a B2C and B2B environment, and push the limits on what’s scientifically possible with a razor sharp focus on measurable customer and business impact. You will coach and guide scientists in the team to grow the team’s talent and scale the impact of your work. You will also communicate verbally and in writing to business customers and leadership team with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendationsBASIC QUALIFICATIONS- 3+ years of investigating the feasibility of applying scientific principles and concepts to business problems and products experience- PhD, or Master's degree and 5+ years of quantitative field research experience- Experience with big data technologies such as AWS, Hadoop, Spark, Pig, Hive etc.- Experience communicating qualitative research methods and findings to non-qualitative researchers ...

Research Scientist, Amazon Customer Service

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO.We didn’t make Amazon a trillion-dollar company, our customers did and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE scientists solve complex problems and build scalable solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues.As a Research Scientist, your role is pivotal in leveraging advanced Artificial Intelligence (AI) and Machine Learning (ML) techniques to address customer issues at scale. You'll develop innovative solutions that summarize and detect issues, organize them using taxonomy, and pinpoint root causes within Amazon systems. Your expertise will drive the identification of responsible stakeholders and enable swift resolution. Utilizing the latest techniques, you will build an AI ecosystem that can efficiently comb over our billions of customer interactions (using a combination of media). As a part of this role, you will collaborate with a large team of experts in the field and move the state of defect elimination research forward. You should have a knack for leveraging AI to translate complex data insights into actionable strategies and can communicate these effectively to both technical and non-technical audiences.Key job responsibilities- Develop ML/GenAI-powered solutions for automating defect elimination workflows- Design and implement robust metrics to evaluate the effectiveness of ML/AI models- Perform statistical analyses and statistical tests, including hypothesis testing and A/B testing- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentationA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include:- Medical, Dental, and Vision Coverage- Maternity and Parental Leave Options- Paid Time Off (PTO)- 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply.BASIC QUALIFICATIONS- 3+ years of building deep learning or machine learning models for business application experience- Master's degree in computer science, machine learning, statistics, mathematics or equivalent quantitative field- Deep knowledge in one or more areas of machine learning or deep learning- Experience programming in Java, Python or related language ...

Research Scientist, People eXperience Technology Central Science (PXTCS)

The People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon and the lives, wellbeing, and the value of work of Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models, AI/ML technologies and software solutions to accelerate informed, accurate, and reliable decision backed by science and data. As a research scientist you will you will design and carry out surveys to address business questions; analyze survey and other forms of data with regression models; perform weighting and multiple imputation to reduce bias due to nonresponse. You will conduct methodological and statistical research to understand the quality of survey data. You will work with economists, engineers, and computer scientists to select samples, draft and test survey questions, calculate nonresponse adjusted weights, and estimate regression models on large scale data. You will evaluate, diagnose, understand, and surface drivers and moderators for key research streams, including (but are not limited to) attrition, engagement, productivity, inclusion, and Amazon culture.Key job responsibilities Help to design and execute a scalable global content development and validation strategy to drive more effective decisions and improve the employee experience across all of Amazon Conduct psychometric and econometric analyses to evaluate integrity and practical application of survey questions and data Identify and execute research streams to evaluate how to mitigate or remove sources of measurement error Partner closely and drive effective collaborations across multi-disciplinary research and product teams Manage full life cycle of large-scale research programs (Develop strategy, gather requirements, manage and execute) BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- Experience analyzing both experimental and observational data sets ...

RETT Process Ops PM II

Are you ready to elevate your compliance career and make a meaningful impact in the financial services industry? We are seeking an experienced PM with deep expertise in AML (Anti-Money Laundering) and CFT (Countering the Financing of Terrorism) risk management to join our dynamic Regulatory and Exploratory Transaction Trust (RETT) Global Process Owner (GPO) team. This is an exciting opportunity to contribute to global compliance initiatives, working in close collaboration with cross-functional teams to enhance processes and mitigate AML and CFT risks across our operations.Key job responsibilitiesKey job responsibilities• Process Optimization & Rationalization:Collaborate with cross-functional teams of subject matter experts in compliance, operations, and technology to streamline and optimize global compliance processes, specifically focused on suspicious activity monitoring, and reporting.• Content Review & Policy Alignment:Lead the annual review and updates of compliance content and procedures to ensure they are up-to-date, effective, and aligned with current regulatory standards and internal policy objectives.• Change Management & Readiness:Drive operational readiness and change management for new business, technology, and compliance initiatives, ensuring smooth implementation and minimal disruption to ongoing operations.• Risk Management Expertise:Serve as a key SME in AML and CFT risk management, partnering with compliance program managers, Compliance Office, operations, and legal teams to proactively identify and mitigate emerging risks across the business.• Efficiency & Automation Initiatives:Identify opportunities for process improvements and increased operational efficiency, driving automation initiatives across compliance, operations, technology, and analytics teams.• Compliance Culture:Promote and reinforce a culture of compliance throughout the organization, actively engaging with teams on-site to ensure high-quality investigations and adherence to compliance best practices.Preferred: Prior experience in compliance functions e.g., Transaction Trust, SAM or other risk and compliance teams.About the teamWe as Global Process Owner (GPO) team, lead operational process excellence and expansion initiatives for the SAM and Transaction Trust programs. We collaborate with multiple stakeholders, including operations, business, legal, compliance, and engineering teams, to design, implement, and monitor the SAM and TT processes and policies, ensuring they are compliant, efficient, and scalable.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Risk Manager, RISC Program

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. RISC Risk Manager will be a part of the Business and Legal Support (BLS) team which provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. In this role the PM will drive short-term solutions for immediate issues, and find long-term solutions to address the root cause. They will bring together legal, technical, and business stakeholders to help drive engagements with key regulators and business partners.Key job responsibilities• Responsible for coordinating cross-functional responses to inquiries from regulators, law enforcement, and internal teams regarding restricted products• Define, develop, and manage mechanisms to facilitate rapid response to inquiries and escalations• Regularly assess and lead strategic remediations related to deficiencies identified in inquiries• Perform analysis of data from a variety of sources to identify possible risk indicators.• Perform incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. Perform escalation trend analysis and reporting.• Coordinate with Legal teams to support pro-active stakeholder engagement with timely data and analysis• Analyzing escalations from various sources within Amazon to determine possible root causes and identifying preventative actions.• Work with a wide range of cross-functional teams to communicate Amazon's compliance strategies to regulators and other external stakeholders• Communicate regularly with leadership and ensure consistent reporting against regulatory and business commitments• Develop and present deep-dive documents and reports on policy and process gaps to senior executives.About the teamRISC - Business and Legal Support (BLS) provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. BLS drives short-term solutions for immediate issues, and finds long-term solutions to address the root cause.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree or equivalent- Experience handling confidential information- Previous experience leading compliance programs and/or time-sensitive regulatory engagements- Demonstrated ability to source and analyze data to drive business reporting- Experience delivering initiatives from conception through completion- Experience leading process management and process improvement initiatives- Proven ability to define strategies in order to solve ambiguous problems- Experience preparing reports identifying findings and providing recommended remediation strategies and solutions ...

Risk Manager, Selling Partner Services

We are looking for a data-driven, perceptive and analytical Risk Manager capable of breaking down and solving complex problems. This position will require you to employ your strategic thinking, data skills and investigative abilities to tackle intricate issues related to the detection and prevention of fraud and abuse.An ideal candidate is highly flexible, a strong communicator, demonstrates significant bias for action, and loves learning. Our team works on fraud and abuse, spanning a wide range of problems like counterfeit products from sellers, account compromises, contact abuse, among others. We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners. The Special Projects and Investigations (SPI) team within SPS protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. Key job responsibilities- Investigate risk and analyze large datasets to identify anomalies and trends that can be used to identify abuse at scale.- Deliver results in highly ambiguous and fast-moving environment- Use high-level judgment to own complex investigations and enforcement decisions driven through data.- Write deep dive documents summarizing investigations and proposing solutions- Foster collaboration across different departments to deliver comprehensive solutions- Support teams in responding to, investigating and managing escalations around different types of abuse.- Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product/policy owning teams.- Monitor media and global events to develop awareness of trends in ecommerceAbout the teamOur team is comprised of practitioners with deep expertise in fraud detection, abuse prevention, threat intelligence using analytical and and/or technical skills. We leverage our specialized industry knowledge along with broad risk management experience gathered over many years to deliver results for our customers. Our team wears multiple hats and takes ownership of complex, high-impact problem areas. We speak 10 languages, write code in 3 (mostly self-taught, on the job), and celebrate learning and taking risks. We encourage experimentation and curiosity while supporting each other to constantly learn and grow.Our work is to solve hard puzzles and identify what hasn’t already been discovered - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience with SQL and Excel- Experience handling confidential information ...

Risk Manager, Trust & Safety , Buyer Safety Experience

At Amazon, our Buyer Safety Experience team is dedicated to empowering customers with the information they need to make safe and informed purchasing decisions. We're at the forefront of designing and implementing cutting-edge experiences, tools, and technologies that protect and enhance the Amazon buying experience. Our mission is to maintain buyer trust without disrupting the customer journey. We achieve this delicate balance through innovative display experiences that accurately identify and mitigate risks while allowing us to learn and adapt quickly. As a valued team member, you'll have the opportunity to: 1. Shape the future of buyer experiences for both new and existing products and services 2. Identify and implement improvements to customer experiences, processes, and risk controls 3. Develop risk assessment research and mechanisms to help evaluate threats 4. Define technological, procedural, and control enhancements to mitigate identified risks 5. Collaborate with business, operations, and technology teams to manage risks effectively 6. Influence and strengthen the risk culture across Amazon's Buyer Safety Experience 7. Engage with stakeholders throughout the company, including public policy, risk, compliance, and legal functions This global role offers an exciting opportunity to thrive in a dynamic, fast-paced environment. The ideal candidate will excel at: - Balancing strategic thinking with tactical, detailed execution - Working independently and tackling ambiguous problems - Identifying and addressing significant challenges - Adapting to rapid and frequent changes Join us in our mission to protect Amazon's customers and contribute to a safer e-commerce ecosystem.As a successful candidate you will have the opportunity to participate in creating new buyer experiences of new products and services, as well of our existing processes and systems. You will identify opportunities to improve the customer experience, processes and controls to mitigate risk and improve operational performance. You will also contribute to the development of risk mechanisms to help the business identify and evaluate internal/external risks, and help define the technology, processes, and control improvements required to mitigate them. You will work with business, operations, and technology teams to help them manage risks to their business, while influencing the broader risk culture across Amazon’s Buyer Safety Experience. You will also engage with stakeholders across the company, including other specialized fraud, risk, compliance, and legal functions. This position supports a global organization and is an exciting opportunity to be a part of a dynamic and high paced environment. You must be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, identifying and facing big challenges and adjusting to sudden and frequent change. A day in the lifeHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Risks and Controls Manager, Kuiper Financial Risks and Controls

Kuiper Accounting Controllership team has an immediate opening for a Risk and Controls Manager. This role supports and directly influences the launch of Kuiper Services. We are searching for bar-raising professionals who consistently exceed expectations, who thrive in a challenging workplace, and who can actively contribute to our talented team. This position is expected to have a deep sense of ownership, strong passion in understanding complex processes, ability to identify financial statement risks, drive positive change across the organization and deliver results.Kuiper Controllership team drives internal controls over financial reporting for Kuiper launches, performs internal process, system and control readiness assessments, collaborates with business, tech, finance, accounting teams to design controls that mitigates financial statement risks. We are subject matter experts that consult process, control and system owners across Kuiper processes. This role will require a deep understanding and experience with all aspects of internal controls including financial information technology systems for a complex, high-growth stage, multi-disciplinary organization.Requirements for this position also include a deep knowledge the COSO 2013 framework and SEC/PCAOB regulations, as well as the demonstrated ability to design and monitor an effective global risk-based internal control environment.We are currently looking for experienced candidates who have held similar positions in large public companies or who have held a similar position within the advisory practice of a Big 4 public accounting firm serving Fortune 500 clients for 6+ years. Demonstrated experience in working collaboratively to accomplish challenges will be expected as this is an ongoing requirement for this position. Candidates will be expected to demonstrate they were top performers at their level.Key job responsibilities• Driving end to end process discovery and documentation exercises for complex processes• Driving control design and implementation with engineering, business, finance and accounting teams• Assisting with system implementation and migration and respective SDLC controls• Plan and manage multiple parallel projects• Advising on and designing controls and compliance programs• Providing ongoing support to process owners/control owners and cross-functional teams to ensure controls are designed and implemented effectively• Participating in annual walkthroughs with process/application/control owners across the company and external auditors• Train control owners and technical teams about controls, testing, and risk management. Perform control testing, as needed.• Assisting in the evaluation of identified control deficiencies and monitoring of remediation effortsAbout the teamIn this role, the candidate will be part of a team that collaborates with business, finance and technical teams to deliver world class solutions that are highly scalable, secure, and flexible. This person will have operated successfully in a fast-paced, global, results-oriented environment. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope business requirements and prioritize.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Bachelor's degree in accounting or related field- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Robotics Control Engineer, Amazon Robotics

Do you want to create worldwide impact in robotics while solving challenges at the edge of robotics research? Our team in Amazon Robotics builds high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans - at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking an experienced Robotics Control Engineer to join our Motion Planning and Control team. In this role, you will leverage your experience and insights gained from delivering systems to help lead us in developing products that are both innovative and scalable. Working with a world-class team of experts in motion planning, control theory, computer vision, machine learning, and robotic hardware design, you will apply the latest research trends to tackle complex real-world challenges. Together, we aim to achieve high-impact algorithmic advancements in areas such as closed-loop control, robotic grasping, and manipulation in high-contact environments - each of which carries significant value for our current and future fulfillment networks.Key job responsibilities- Design, simplify and continuously improve system controls architecture including machine control code, networking, electrical design and safety design- Develop controls code utilizing structured text on Codesys platforms- Identify and implement system optimizations- Work closely with hardware and software engineering team members to drive scalable, real-time implementations- Partner closely with hardware engineering team members on developing systems from prototyping to production level- Launch, test, and debug our systems both in the lab and in the field- Develop tools and best practices for system monitoring and troubleshooting, including HMI development.- Work with stakeholders across hardware, science, and operations teams to iterate on systems design and implementation- Contribute to value engineering of the system’s electrical and controls hardware components- 15% travel expected to support onsite system testingA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of experience developing production motion control systems for robotics or industrial automation- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- BS / MS Mechanical or Electrical Engineering (or similar field)- Experience with C++, CodeSys, Allen-Bradley PLCs, Siemens PLCs, or similar- Demonstrated experience with IEC standards (eg IEC 61131-3) for programming controls for robotics- Working knowledge of Version Control GIT- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Demonstrated experience with Functional Safety standards- Demonstrable skills in developing testable applications- Solid debugging skills and the ability to diagnose and solve difficult problems- Dedication to rigorous testing practices and design process flows- Ability to resolve complex issues in creative, efficient, and effective ways- Excellent written and oral communication skills ...

Robotics Electrical Engineer, Vulcan Stow

The Amazon Robotics team is seeking broad, curious engineers to join our robotic manipulation team. We holistically design, build, and deliver end-to-end robotic systems. Our team is also responsible for core infrastructure and tools that serve as the backbone of our robotic applications, enabling roboticists, machine learning scientists, software engineers, and hardware engineers to deploy systems in the field.As a Robotics Electrical Engineer, you will design, build, and test innovative robotic workcells and module designs such as robotic end of arm tools for our robot FC solutions. Key job responsibilities• Work with an interdisciplinary team to design new robotic industrial automation servo driven workcells from concept to production, and improve and maintain existing product designs.• Design of industrial control panels and complex electrical systems, including: layouts, schematics, BOM, documentation for fabrication, coordination with build/procurement, certification/QC and field support.• Write requirements and functional specifications, design verification plans, and functional test procedures.• Develop field support hardware diagnostics tools, documents, and training to resolve issues in high complexity FC system installations.• Work with the Operations, Manufacturing, Supply Chain and Quality organizations, as well as vendors to ensure a smooth production transition of design changes.• Deep-dive drive electronics issues, optimize configurations, develop and execute tests to verify functionality.• Travel to vendors, installation sites, and manufacturing partners to ensure high quality bar is maintained.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS in Electrical Engineering or Equivalent- 4+ years of experience in the design of complex electrical products and equipment- Established background in Robotics or Mechatronic Systems- Configuration management PDM and PLM experience- Strong organizational skills and the ability to work well with teams of hardware and software engineers- Ability to effectively communicate concepts and proposals- Desire and energy to work in a fast-paced agile environment ...

Robotics Hardware Dev Engineer, Amazon Robotics

The Amazon Robotics team is seeking broad, curious engineers to join our robotic manipulation team. We holistically design, build, and deliver end-to-end robotic systems. Our team is also owns core infrastructure and tools that serve as the backbone of our robotic applications, enabling roboticists, machine learning scientists, software engineers, and hardware engineers to deploy systems in the field.Key job responsibilitiesAs a Robotics Hardware Engineer, you will design, build, and test innovative systems and module designs such as robotic end of arm tools for our robot FC solutions. The ideal candidate has experience designing and analyzing mechanical systems, enjoys analytical problem solving and possesses practical knowledge of building pioneering systems.A Robotics Hardware Engineer's remit includes:- The design, build, test, and documentation of new robotic mechanisms.- Working with an interdisciplinary team to create, test and deploy new mechatronic designs, and improve and maintain existing product designs.- Writing requirements and functional specifications, design verification plans, and functional test procedures.- Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth production transition of design changes.A day in the lifeA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamBASIC QUALIFICATIONS- 2+ years of hardware design and validation of components, subsystems and systems experience- BS in Mechanical Engineering. Other related degrees may be considered as well (mechatronics, robotics, systems, physics, etc.) ...

Robotics Hardware Manager, Amazon Robotics

The Amazon Robotics team is seeking broad, curious engineers to join our robotic manipulation team. We holistically design, build, and deliver end-to-end robotic systems. Our team is also responsible for core infrastructure and tools that serve as the backbone of our robotic applications, enabling roboticists, machine learning scientists, software engineers, and hardware engineers to deploy systems in the field.The Amazon Robotics team builds high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans - at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. We hire and develop subject matter experts in robotics with a focus on mechanism design, workcell automation, and iterative prototyping.We are seeking hands-on, Hardware Development Manager to own the initial deployment of a new robotic workcell into the fulfillment network. You will be deep in design, build, and test cycles. A successful candidate has excellent technical depth, great communication skills, and a drive to achieve results in a team environment.You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables AI and robotics to significantly impact the lives of millions of consumers.Key job responsibilitiesAs a manager, you will be responsible for delivering and maintaining critical robotic capabilities in the fulfillment network.- You will prioritize being a great people manager: motivating, rewarding, and coaching your diverse team is the most important part of this role. You will recruit and retain top talent and excel in day-to-day people and performance management tasks.- You will keep your technical skills current to contribute to architecture and design discussions.- You will regularly take part in deep-dive troubleshooting exercises and drive technical post-mortem discussions to identify the root cause of complex issues.- You will set a vision for your team and create product roadmaps. Help your team sort out technical and product requirements and priorities. You will use project management skills to deliver product roadmap items and other cross-team projects.- You will work with Supply Chain and Quality organizations, as well as vendors, to ensure smooth production and deliver automation solutions at scale.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 7+ years of experience working directly with robotic hardware systems- Experience partnering with product OR program management teams- 3+ years of people management experience, managing engineers- 3+ years of experience architecting and designing (architecture, design patterns, reliability and scaling) of new and current systems ...

Robotics Operator, Prime Air

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.We’re working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide visible benefit to customers, this is your opportunity.Come work on the Amazon Prime Air Team!Amazon is searching for a skilled operator with extensive experience operating robotics via a Remote Control. The qualified candidate will act as an operations specialist assisting in the development and test of cutting edge safety related technologies. The role includes mission planning and lightweight maintenance duties. The candidate should demonstrate attention to detail, a safety-oriented attitude, flexibility, and enthusiasm for cutting-edge technology. This individual will also conduct limited operation readiness activities and logistics planning as needed. The candidate will join a Research and Development team working on inventing and developing new transformative experiences. We offer competitive salary compensation and a comprehensive medical health package. Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. BASIC QUALIFICATIONS - Current 14 CFR Part 107 Remote Pilot Certificate- Private Pilot License (PPL) - Current Third-Class Medical - 2+ years of Remote Control pilot experience with excellent coordination and execution - Employees must, with or without reasonable accommodation, be able to lift up to 50 pounds on some occasions, stand/walk for up to 8-10 hours (with breaks), and be able to frequently push, pull, squat, bend, and reach - Experience leading small teams - Willingness to travel domestically up to 75% of the year - Valid Driver’s License and able to satisfy Amazon driver eligibility criteria ...