Program Manager, FinOps PMO , PMO Global Delivery | Digital, Devices & Emerging

At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business lines. In supporting this growth and evolution, Amazon Finance Operations (FinOps) goal is to deliver seamless procure-to-pay, order-to-cash and payroll processes that enable geographic and market expansion across all Amazon’s businesses, from Retail, Digital and Advertising through to AWS and Logistics, while ensuring regulatory and legal compliance. As part of this growth we now seek a Customer Obsessed, Results Driven Program Manager to join our expanding FinOps Program Management Office (PMO) in the North America region. Revolutionize Amazon's Global Businesses as a Program Management Solution Enabler. This is no ordinary Program Management role. At Amazon, you will have the unparalleled opportunity to drive complex, high-impact programs that touch every aspect of our diverse, fast-paced global operations. As a Program Manager, you will lead cross-functional teams to deliver large-scale business transformations from initiation to successful, high-quality, on-time launch. Leveraging your PMO Excellence proven ability to quickly grasp intricate challenges, you will devise innovative solutions that optimize people, processes, policies, and technology. You will apply your superior communication skills to persuasively champion your ideas and align stakeholders at all levels in our supportive, growth-minded culture. Are you ready to redefine what's possible in Program Management? Apply now and join the Amazon team driving the future of global technology and innovation. Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly. Key job responsibilities• Delivering complex, large scale programs and projects from initiation through delivery by leading cross-functional, geographically diverse project teams. • Understanding the business requirements and then ensuring these can be implemented from a people, process, policy and technology perspective by working with Amazon’s technical teams to effectively design, develop, test and launch scalable solutions that address customer needs while meeting our high controllership standards. • Ensuring consistent and efficient execution of projects, adhering to Amazon’s governance and project methodology frameworks, to deliver optimal, high-quality, scalable solutions. This includes effective communication of project progression to stakeholders across all levels of the organization. • Identifying and mitigating potential risks and obstacles by collaborating closely with business partners, key PMO Excellence stakeholders and team members. Ensuring Plan B’s are always in place. • Continually strengthening FinOps effectiveness with a relentless focus on identifying and delivering continuous improvement opportunities. Who are we looking for?We require someone who can apply structured and analytical thinking to solve problems, while motivating their project teams, through superior influencing and inter-personal skills, to resolve conflicts, drive cross-functional decision making and deliver results. About the teamThe successful candidate will bring a demonstrated ability to deliver large scale, complex business program implementations in fast-paced, deadline driven and virtual environments, ideally involving systems development and integration. Additionally, they will have a proven ability to learn quickly, distill complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form. Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Program Manager, FinOps PMO, Global Delivery | Digital, Devices+ Kuiper & Emerging

At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business lines. In supporting this growth and evolution, Amazon Finance Operations (FinOps) goal is to deliver seamless procure-to-pay, order-to-cash and payroll processes that enable geographic and market expansion across all Amazon’s businesses, from Retail, Digital, Devices (including Kuiper), and Advertising through to AWS and Logistics, while ensuring regulatory and legal compliance. As part of this growth we now seek a Customer Obsessed, Results Driven Program Manager to join our expanding FinOps Program Management Office (PMO) in the North America region, primarily supporting Project Kuiper for AR. Revolutionize Amazon's Global Businesses as a Program Management Solution Enabler. This is no ordinary Program Management role. At Amazon, you will have the unparalleled opportunity to drive complex, high-impact programs that touch every aspect of our diverse, fast-paced global operations. As a Program Manager, you will lead cross-functional teams to deliver large-scale business transformations from initiation to successful, high-quality, on-time launch. Leveraging your PMO Excellence proven ability to quickly grasp intricate challenges, you will devise innovative solutions that optimize people, processes, policies, and technology. You will apply your superior communication skills to persuasively champion your ideas and align stakeholders at all levels in our supportive, growth-minded culture. Are you ready to redefine what's possible in Program Management? Apply now and join the Amazon team driving the future of global technology and innovation. Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly. Key job responsibilities• Delivering complex, large scale programs and projects from initiation through delivery by leading cross-functional, geographically diverse project teams. • Understanding the business requirements and then ensuring these can be implemented from a people, process, policy and technology perspective by working with Amazon’s technical teams to effectively design, develop, test and launch scalable solutions that address customer needs while meeting our high controllership standards. • Ensuring consistent and efficient execution of projects, adhering to Amazon’s governance and project methodology frameworks, to deliver optimal, high-quality, scalable solutions. This includes effective communication of project progression to stakeholders across all levels of the organization. • Identifying and mitigating potential risks and obstacles by collaborating closely with business partners, key PMO Excellence stakeholders and team members. Ensuring Plan B’s are always in place. • Continually strengthening FinOps effectiveness with a relentless focus on identifying and delivering continuous improvement opportunities. Who are we looking for?We require someone who can apply structured and analytical thinking to solve problems, while motivating their project teams, through superior influencing and inter-personal skills, to resolve conflicts, drive cross-functional decision making and deliver results. About the teamThe successful candidate will bring a demonstrated ability to deliver large scale, complex business program implementations in fast-paced, deadline driven environments, ideally involving systems development and integration. Additionally, they will have a proven ability to learn quickly, distill complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form. Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Basic Excel knowledge/experience ...

Program Manager, Learning & Development, SAS/NSR L&D

The US 3P Business recruits new sellers, supports sellers in driving core inputs and building their brands, and advocates both internally and externally on behalf of sellers to remove roadblocks and enhance the overall selling experience. As an L&D PM on the Strategic Account Services (SAS)/New Seller Recruitment (NSR) L&D Team, you’ll be responsible for the creation and management of our universal onboarding program for new hires in the US 3P Business. This role will be instrumental in shaping how new team members understand and support the millions of small and medium-sized businesses selling on Amazon's marketplace. The ideal candidate will create immersive learning experiences that help new hires deeply understand our seller ecosystem, marketplace dynamics, and Amazon's commitment to being Earth's most seller-centric company.You will own the initial stages of the onboarding journey, including pre-day-one logistics, new hire orientation, and hands-on learning experiences that bring the seller perspective to life. This includes designing and facilitating exercises where new hires engage with seller tools, analyze seller pain points, and understand the broader e-commerce landscape. You'll create learning experiences that help Amazonians think from the seller's perspective and understand how their roles directly impact seller success. The ideal candidate is resourceful, customer-focused and team oriented, with a background in training delivery and facilitation. They will enjoy the challenges of developing and improving processes in a dynamic organization. They are highly autonomous and have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Key job responsibilities- Build, execute, measure, and improve the universal onboarding program for US 3P.- Partner with HR, leadership, and hiring managers to understand onboarding needs.- Develop training content including eLearning modules, videos, and interactive workshops.- Create and maintain metrics to measure onboarding program effectiveness, including new hire satisfaction, time-to-productivity, and retention rates.- Regularly gather feedback from new hires and stakeholders to continuously improve the program.- Train and support hiring managers and mentors in their onboarding responsibilities.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Ability to translate complex business concepts into engaging learning experiences- Experience facilitating training sessions for adult learners- Proven track record of developing successful learning programs and measuring their impact- Proficiency with learning management systems and e-learning authoring tools- Excellence in written and verbal communication ...

Program Manager, Metadata Operations

We are seeking a music aficionado Program Manager for our metadata digital supply chain to help build a scalable QA model to support our growing customer and catalog needs. A key part of this role would be scaling and automation of key metadata attributes helping define how we evaluate, measure, and improve our metadata quality (i.e. Browse, Alexa intents, Autoplay, Playlists, Stations, Augmented Shuffle, Lyrics, X-Ray, Tagging, etc). This role would be the subject matter expert in various metadata attributes and would also be responsible for operational planning, where the individual will dive deep into process and ops requirements across Amazon Music teams on a monthly, quarterly and yearly basis. The Program Manager will then work with various operations teams to work on delivering against the operational forecast.Key job responsibilities• Establish goals, plans and related metrics, track progress, create SOPs, and operate through obstacles to achieve metadata program objectives.• Identify and report on critical metrics to illustrate success against goals and team activities. Report progress to management on weekly/monthly basis.• Act as a subject matter expert across various catalog metadata attributes (ie: Tags, Genres, Artist data points, etc.)• Identify and analyze data to isolate issues, develop solutions, and prioritize opportunities for scaling and automation to eliminate excess process.• Work cross functionally with the product management, engineering, frontend client teams, operations and program teams to document and define initiatives and drive them through execution.• Act as a thought leader in defining success criteria and understand business needs of partner teams in an ever-changing business environment.• Prepare roadmaps, and program updates to senior management for the organization.• Make recommendations that balance short team needs against the long-term business benefit.About the teamThe Digital Music Catalog and Selection Excellence (CASE) team is responsible for generating content for Amazon’s various digital music services. Our goal is to build metadata, technologies and processes that create distinctive products for our customers. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.If you are a music expert and want to be a part of the Digital Music revolution – this is the place to start!Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.BASIC QUALIFICATIONS- 2+ years of program or project management experience- Experience with Excel- Bachelor’s degree is required.- Experience implementing repeatable processes and driving automation or standardization.- Experience using data and metrics to drive improvements.- Experience defining and executing against program requirements.- 3+ years experience working cross functionally with tech and non-tech teams in a technical, e-commerce, or media-related environment. ...

Program Manager, New Regions Planning, Data Center Planning

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Infrastructure New Regions Planning Team is searching for a Program Manager to lead and support the global Data Center planning processes for new AWS regions. You will work across the entire AWS Organization to align on both short- and long-range demand plans for data center capacity and the infrastructure response through the acquisition of space and power. You will participate in the forecasting process which establishes capacity plans and work across AWS to manage strategic execution, including supporting the acquisition of long lead infrastructure for new regions. You will conduct modeling and scenario analysis and make data-driven recommendations that inform capacity and capital expenditure decisions. You will partner with key stakeholders to bridge changes in demand, address short- and long-term capacity constraints, and write supporting documentation for capital expenditures. You will drive accountability across the Infrastructure organization and develop mechanisms to monitor and escalate against the health of the infrastructure business to executive leadership. Finally, you will lead improvement initiatives to optimize infrastructure footprint required to support New Region launches.This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS. If you enjoy being at the forefront of industry growth and development, operating in a highly ambiguous, rapidly growing environment and driving long range business strategy, this is the role for you. Key job responsibilities- Execute demand planning processes resulting in strategic alignment across multiple stakeholders to develop infrastructure capacity plans for the acquisition of data center space and power- Program manage activities required to plan and launch new data center infrastructure- Dive deep into planning models to identify risks and opportunities, work cross functionally to resolve inconsistencies- Conduct scenario and root-cause analysis to make data-driven recommendations which inform data center capacity acquisition decisions- Clearly define data requirements and metrics, working with teams to implement the entire data flow from capture to presentation and management- Identify opportunities to invent and simplify processes, identify business risks and implement resolutions and scalable mechanisms- Communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives.- Monitor, analyze, and drive alignment on modeling assumptions for new region demand planningA day in the lifeThe New Region Planning team is responsible for planning data center capacity across inflight, recently launched and regions under evaluation. The capacity plans we generate drive data center build schedules, trigger acquisition of long-term real-estate, power, and colo contract investments, and help make go/no-go decisions on AWS’ market entry in new geographies. About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Program Manager, Special Projects and Investigations

Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners. The Special Projects & Investigations (SPI) team protects Amazon’s WW stores store by creating projects and programs focused on the detection of abuse at its earliest point and identifying the root causes, vulnerabilities or exploits to systematically address to prevent future abuse. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. The combination of our unique backgrounds and perspectives strengthens our ability to achieve Amazon's mission of being Earth's most customer-centric company.We catch bad actors and stop online fraud; It’s fun! It’s hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. We are looking for an experienced Program Manager to own a portfolio of global risk mitigation programs partnering with teams across the company to design, build, and maintain processes focused around risk mitigation and enforcement. You will set the vision, direction and execution of key deliverables in the risk management space, developing business cases and requirements, and prioritizing competing opportunities. You will work with a wide range of global cross-functional teams to build protections, and partner with technology and science teams to build scalable risk detection systems, understanding customer needs, defining clear project plans and executing to high expectations in a fast-paced and highly visible delivery area. The ideal candidate should be passionate about using and understanding data to discover bad actor trends and help us ensure that customers make great purchase decisions and our selling partners using Amazon are successful listing and selling their products. Your decisions and deliverables will help proactively mitigate risk and empower partner teams in making high confidence decisions that are fundamental to protecting Amazon customers, selling partners, and will help maintain the overall health of Amazon's WW stores.Key job responsibilities- Develop and lead end-to-end execution of fraud and abuse programs and initiatives worldwide, coordinating efforts across business, science, analytics, legal, operations, technology and industry experts. - Deep dive fraud and abuse trends, identify vulnerabilities, assess risk and implement measures to mitigate risk, close gaps and address abuse. - Set up mechanisms including reports, KPIs and docs to drive engagement, measure performance and impact, highlight successes, challenges and areas of opportunity. - Analyze large datasets and conduct investigations to ensure accuracy of actions and decisions.- Define strategy and drive goals across multiple stakeholders and orgs. Conduct thorough investigations, providing meaningful summaries, recommendation, updates and escalation to leadership when goals are at risk. - Influence teams, remove roadblocks, gain buy-in from tech and policy stakeholders to deliver in an ambiguous environment. A day in the lifeThis role is focused on managing a portfolio of programs focused on the goal of proactively mitigating risk in Amazon’s WW stores. Each day is different as new behaviors and trends are constantly discovered. You will regularly partner with investigation and data experts to finetune anomaly detection mechanisms and intake requests from WW teams to quickly analyze and execute key functions to stop abuse. You will coordinate with internal partner teams understand their priorities, capabilities, and workflows to see how/if your program should interact with their tools and goals. You will be making decisions that drive the strategic vision of your program in alignment with broader organizational goals and working with partner teams across Amazon to collaborate around strategic initiatives. You are on the front lines of protecting Amazon customers and stopping abuse in our stores.About the teamOur team is comprised of specialist from many different backgrounds primarily focused around risk management, fraud, and information security. We leverage our individual strengths to solve large enduring problems through data that require long-term focus and ownership. We uncover the root cause of these problems by constantly identifying changes in behavior and new patterns or trends that deviate from the norm. We work quickly and can pivot to address new emerging threats. We enjoy the challenge of investigating the unknown areas of fraud and abuse and support multiple partner teams in raising the bar to improve detection across our stores.Our work is to solve hard puzzles and identify what hasn’t already been discovered - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Proven ability to deliver complex projects across multiple teams ...

Program Manager, Transparency

Are you interested in helping Amazon ensure that customers make great purchase decisions and enable the world's most recognized Brands using Amazon to have the best experience listing and selling their products? The Transparency team is seeking a skilled and experienced Program Manager who will work on FC authentication experiences. To be successful in this role, you must have a high-level knowledge of FCs, and display a high Bias for Action and Ownership. You must be an effective communicator, and be able to leverage your expertise to convince stakeholders. You will work directly with engineering, business and operations stakeholders to define strategy and requirements, and then lead projects from design through delivery.This is a global role that will include interaction with brands, FCs, business development, operational teams, and stakeholders across US, EU, CN, IN, JP and AU.Key job responsibilities- Interact with Project Sponsors, Project Stakeholders and multiple business and technical teams to define and deliver features.- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus constraints.- Plan and manage multiple parallel projects.- Maximize resources for the greater good of the organization.- Identify, assess, track and mitigate issues and risks at multiple levels.- Create, maintain and disseminate project information to stakeholders.- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.- Be the glue that is able to understand, plan, and manage the cross-team interdependencies- Communicate project issues and status in a concise, accurate, and professional manner- Apply best practices in program management, through processes and toolingBASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Program Security Officer, US Amazon Dedicated Cloud Security (US ADC) - Program Security

Amazon Web Services (AWS) is the leading cloud provider, delivering virtual infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security US-ADC-Security, Industrial Security & Compliance team is responsible for creating, implementing, and overseeing Amazon’s National Industrial Security Program (NISP). As a Program Security Officer supporting the AWS NISP, you will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading security programs and processes in support of the IC Information Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results.AWS Security is looking for an exceptional Program Security Officer with a strong track record of supporting security programs within cleared facilities, comprehensive program security knowledge, and an understanding of government security programs, processes, and requirements.As a Program Security Officer at an accredited AWS site, you will contribute to the execution of multiple security disciplines in support of fast-moving classified operations and manage the day-to-day execution of a wide array of services designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You must obsess over internal and external customers and successfully deliver in an environment where priorities shift extremely fast. You must be able to operate independently to manage security deadlines, continuously triage and prioritize accordingly, communicate clearly and compellingly (without PowerPoint), Think Big and outside the box, and deliver exceptional products. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraphKey job responsibilities- Responsible for supporting the implementation of program security activities concerning personnel, physical, operational, technical, information, industrial, counterintelligence, and computer security issues.- Working with Program Security personnel across regions in a service-ticket oriented role to triage, review, assign and action Program Security tickets facilitating internal customer service requests.- Using service-ticket data and trending to implement, communicate, and report on security activities at a large, government accredited, multi-facility data center site while providing day-to-day multi-discipline program security operations support.- Proactively identify program and physical security concerns and help develop solutions to successfully sustain and enhance the security of program execution.- Performing and/or supporting the operations and maintenance of security hardware and systems employed onsite to meet government and AWS security requirements.- Developing and strengthening relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.- Must be willing to share on-call rotations in support of alarms, security incidents, and critical service outages.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- 3+ years experience acting in a Security Specialist/Program Security Officer/CPSO capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines.- 2+ years experience with ICDs, NISPOM, and other government regulations related to classified programs.- 2+ years experience working with physical security hardware, Intrusion Detection Systems, and Access Control Systems.- Current, active US Government Security Clearance of TS/SCI with polygraph. ...

Program Specialist

The Device and Digital Command Center (D2C2) is a global team that supports widespread broken customer experiences within Amazon’s Device, Digital, and Alexa network. We have sites within India, Europe, and the US, each covering local core hours to support 24/7, 365 days a year. Our Program Specialists work in partnership with various tech and non-tech stakeholders using efficient communications to influence and guide, while advocating for timely customer experience resolution.Are you someone who likes to solve problems and has an eye for investigation? Do you like learning about new technology and getting your hands on devices before the general public? Then this opportunity may be for you!The ideal candidate will have the ability to dive deep into details of a broken customer experience and related processes, is confident in written and verbal communications, and comfortable collaborating with diverse stakeholders including leadership. Candidate will be required to work in shifts.Key job responsibilities- Manage widespread broken customer experiences from start to finish with an appropriate sense of urgency- Create, maintain, and share written narratives related to the investigative journey- Advocate for long term solutions after customer experience mitigation- Analyze customer contacts and related data trends- Apply good judgment in prioritizing tasks, navigating ambiguity, and time management- Think big to drive process and product improvements on behalf of the customer experience- Seek to understand Amazon’s Device, Digital, and Alexa products and services by knowing how all of the product offerings are tied together- Ability to stay calm during crisis situations and maintain good comportmentA day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamD2C2's vision is to mitigate widespread customer-impacting issues through efficient, real-time crisis management and advocating for timely recovery to restore the customer experience. BASIC QUALIFICATIONS- 1+ years of customer service experience- Experience using data and metrics to determine and drive improvements- Ability to work weekends and most holidays ...

Propulsion System Development Engineer, Electrical Propulsion

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.We’re working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is your opportunity.Come work on the Amazon Prime Air Team!Prime Air Electric Propulsion team is seeking a highly motivated Test Engineer to join our team.A candidate should have strong background in hardware engineering, prototype testing, and electric powertrain testing. The test engineer will carry out design and build of the test systems, test execution, and documentation of test efforts. The Test Engineer role works directly with the design team and enjoys excellent visibility and opportunities to grow.Key job responsibilitiesIn order for both the candidate and the group to be successful, the candidate will: Lead and execute full test lifecycle from test system design and build, through test execution and data reviewDesign and build automated test systems, including instrumentation and software integrationDevelop test plans, specifications, and acceptance criteria for electronic & mechanical components and integrated systemsPerform PCBA testing, debugging, and failure analysisManage test system configuration control and change processesLead verification, validation, and environmental testingSupport component and system-level troubleshootingBASIC QUALIFICATIONS- BS degree in electrical engineering or equivalent- Minimum 5 years of experience: Designing and building automated test systems- Hardware development- Software/hardware systems integration- Demonstrated expertise in: Test automation software development- Test system troubleshooting and debugging ...

ProServe Cloud Architect (PCA) - AI/ML, Retail/CPG, AWS Professional Services

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey.In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Shared Delivery Teams (SDT), you’ll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced technology professional, you will be responsible for: •Designing complex, scalable, and secure AWS solutions to deliver customer business outcomes (CBOs) •Providing technical guidance and best practices during pre-sales and implementation phases•Collaborating with Account Managers and Shared Delivery Teams to ensure proposed solutions are realistic and achievable•Acting as a trusted advisor to customers on industry trends and emerging technologies•Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the teamAbout AWS:Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of experience in cloud architecture, designing and implementing cloud solutions.- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience- 3+ years of experience in enterprise architecture, designing and implementing AI solutions.- 2+ years of Industry experience in retail, cpg or restaurant. ...

Public Relations Manager, Amazon Ads Comms

As a Public Relations Manager for Amazon Ads you will provide counsel and partner with business teams to craft and execute programs that support our ad tech services, including the Amazon DSP, Amazon Marketing Cloud, and Amazon Publisher Services. This includes (but is not limited to) developing and executing both proactive story-telling and announcement-driven earned/owned proactive communications strategies, tactics; ongoing media relations; event support and amplification; collaborating with stakeholders across the Amazon Ads product and marketing teams, as well as Amazon’s global PR team; and working with our international teams to help extend and localize programs for their regions where relevant.The successful candidate is customer-obsessed and has high-judgment, as well as excellent communications, media relations, and project management skills. The candidate should have experience and strong desire to work on infrastructure technology news, and be accustomed to working with high standards under tight deadlines.Key job responsibilities• Spearhead earned and owned proactive communications strategies for our AdTech services• Develop and lead PR activations supporting owned and industry events (e.g., unBoxed, Cannes, APS Summit)• Secure and manage speaking opportunities and relevant amplifications• Provide business teams with ongoing strategic counsel and support• Build and maintain strong media relationships• Keep current on industry trends, issues, and news• Support complex, fast-moving and unexpected communications challengesBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree ...

Quality Assurance Engineer, FireTV

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?Are you interested in shaping the future of what people watch on television? We are building exciting experiences and driving new customer interactions with our popular and growing entertainment platform and want to find someone passionate about creating awesome products. Here you will drive key engineering and business decisions that impact Amazon’s long-term vision, which includes rapid expansion and innovation in the delivery of media entertainment.As a QAE on the Fire TV QA team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency.The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques and drive quality upstream.Key job responsibilitiesAs a QA Engineer, you will champion the quality of our features in development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software/business, and most importantly our customers. In addition, you will also have the opportunity to maintain lab environment and do trouble shootings with providing solutions to make lab devices' healthy.BASIC QUALIFICATIONS- 1+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing ...

Quality Assurance Engineer, FTVX Team (Whole World)

Fire TV is how millions of people watch, share, and enjoy TV every day. We are looking for talented engineering professionals to help Fire TV become the global leader in entertainment with the best experience for customers and partners and the broadest selection of Live content and services.Are you interested in shaping the future of what people watch on television? We are building exciting experiences and driving new customer interactions with our popular and growing entertainment platform and want to find someone passionate about creating awesome products. Here you will drive key engineering and business decisions that impact Amazon’s long-term vision, which includes rapid expansion and innovation in the delivery of media entertainment. As a QAE on the Fire TV team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency. The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques and drive quality upstream.BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects ...

Quality Assurance Lead, Special Projects

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the limit. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you.Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.BASIC QUALIFICATIONS- PhD, MSc or BS degree with 10+ years of experience.- 7+ years of directly regulated industry experience. ...

Quality Assurance Manager, Amazon Ads

Are you looking to join a team that is among the fastest-growing organizations at Amazon? Does wearing multiple hats and working in a fast-paced, entrepreneurial environment sound like a good fit? Then consider joining Amazon Ads.Amazon Advertising operates at the intersection of e-commerce and advertising, offering a range of digital advertising solutions with the goal of helping customers discover and shop for anything they want to buy. The Amazon Advertising business is growing at a fast pace, and this team's mission is to apply technology to accelerate that growth through best-in-class software engineering, data engineering, and business intelligence.Within Amazon's advertising ecosystem, the QA team serves as the cornerstone of quality assurance, overseeing testing for all initiatives that impact the advertiser experience or involve significant re-architecture of the ad stack. We conduct comprehensive testing of Tier 1 launches—our most critical deployments that directly affect revenue and customer experience. Through automated solutions and custom-built tools, we empower developers to conduct thorough testing while enhancing their productivity and resolving complex testing challenges. Our commitment to quality extends to evangelizing best practices and implementing robust tracking mechanisms to measure and improve our testing effectiveness.We are hiring an experienced, results-oriented Quality Assurance Manager who is capable of translating high-level, ambiguous business goals into working software solutions.As a Quality Assurance Manager III, you will be responsible for leading the day-to-day QA operations including testing, reporting, escalation, and issue resolution, through establishment of processes and mechanisms to push quality upstream and find issues sooner or avoid them entirely. You will provide clarity on QA ownership areas, the scopes of responsibility, and enable your team's growth through coaching, feedback, and setting development goals. You will lead tech designs for test automation, tooling, and frameworks and influence teams across organizations in their testing strategies. A QAM-III should be able to leverage their existing SME experience in the area to have an in-depth understanding of how to apply best practices in methodology from the beginning of the QA cycle to the end, accomplishing this through close partnership with development teams. If you are interested in joining Amazon Advertising and enabling Advertising to reach its peak potential, we look forward to connecting with you.Key job responsibilities* Build, lead, and grow high-performing quality assurance teams, including recruiting, mentoring, motivating, promoting, and performance management* Collaborate effectively with cross-functional teams including customers, product managers, stakeholders, and leaders to understand quality requirements, design effective test strategies, and ensure successful product delivery* Define and implement QA processes, standards, and goals for the Amazon Advertising organization* Provide hands-on technical leadership including tooling, automation scripting, QA strategy and test design discussions, root causing of complex issues, and methodology deep dives to ensure QA best practices are applied* Generate and present internal project reports, highlighting defect patterns and quality risks, and provide strategic recommendations to product and engineering partners* Maintain internal team documentation and metrics reporting to dive deep on team's activity, obsessing over defect diversity, their quality, and accuracy in providing actionable insights for engineering teamsBASIC QUALIFICATIONS- Experience managing manual testers- Bachelor's degree- Experience managing automation testers- 3+ years of quality assurance teams management experience ...

Quality Assurance Manager, Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.As a Quality Assurance Manager, you will create and implement a strategy driving the quality of our products to a world class level while managing a team of Quality Assurance professionals. In addition to experience with building and leading successful QA teams, we're looking for someone to drive quality through both software, automation and process improvements across multiple development teams.Key job responsibilitiesThe successful Quality Assurance Manager will be obsessed with quality improvement, experienced and highly committed to creating world class automation for regression and feature testing, able to develop and drive a automation strategy, as well as take a hands-on approach to implementing that strategy. In this role, you will:- Work directly with product management and development teams to understand the product vision and the requirements- Take part in hiring and developing a Team of engineers and mentor them- Strategize, develop, and manage quality assurance measures and testing standards for new applications and/or enhancements to existing applications- Oversee the development and execution of test plans and monitoring and reporting on test execution- Work with a team of QAEs to ensure the highest quality product delivery- Work with team members and actively participate in improving the team culture every day- Drive process improvements to improve the team’s speed, quality, and efficiency- Create Quality KPI and take actions to drive the teams to deliver perfect quality products and re-validations.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent experience- 5+ years of quality assurance engineering experience- 3+ years of quality assurance teams management experience- Experience in manual testing- Experience in automation testing- Experience managing manual testers- Experience managing automation testers- Experience testing web technologies and back-end services- Experience identifying and reviewing test plans, test cases and testing results with a strong QA background ...

Quality Control Lead, Special Projects

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the limit. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you.Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.BASIC QUALIFICATIONS- PhD, MSc or BS degree with 10+ years of experience.- 7+ years of directly regulated industry experience. ...

Real Estate Portfolio Manager, Data Center Supply Solutions

The Real Estate Portfolio Manager is responsible for maintaining and optimizing the AMER leased data center portfolio through effective asset management, process improvement, and strategic decision making. This role will have the opportunity to participate in all facets of effectively managing a real estate portfolio including lease compliance, managing landlord/tenant relationships, tenant alterations, executing lease related documents, and driving overall strategy. Additionally, this role will have the opportunity to drive cost savings and avoidance while engaging in special projects and stretch goals. Requirements for this role include reading and interpreting lease language, lease negotiations, partnering with key stakeholders, and streamlining processes. The ideal candidate will also demonstrate strong written and verbal communication skills who can work independently and possess a high level of competence in performing a full range of portfolio management responsibilities.Key job responsibilities• Perform strategic portfolio analysis, supporting business stakeholders during the site exit and renewal process• Define KPIs, track critical dates, and build mechanisms to track key portfolio metrics• Perform CAM reconciliations and annual budget updates• Drive portfolio optimization through process improvement, cost savings/avoidance, and standardized lease language• Negotiate, draft, and manage lease related legal documents• Partner and seek alignment with internal stakeholders including business development, legal, finance, and economic development• Manage the landlord/tenant relationship through lease compliance, escalation, and de-escalation• Ability to report on portfolio metrics, analyze data, and provide monthly/quarterly business updatesA day in the life**Why AWS** Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS• Minimum 4 years’ experience in portfolio management, asset management, and/or real estate transactions• Ability to read and interpret lease language, understand critical lease dates, and effectively manage landlord/tenant relationships • Strong written and verbal communication skills• Ability to work independently on complex projects in an ambiguous, fast-paced environment• Experience with lease administration software platforms ...

Recruiter, Amazon University Talent Acquisition

Amazon University Talent Acquisition (AUTA), recruiting team is seeking talented recruiters that will support attracting and hiring Amazon's future leaders, at scale, from student talent.The ideal candidate must possess the ability to earn trust and influence key stakeholders autonomously, expertly plan and prioritize against customer targets, manage candidates within tight timelines, demonstrate a proven capacity to use metrics to drive and showcase results, and remain calm in high-volume, ambiguous environments. Thriving in a fast-paced setting and excelling at problem-solving will be critical to success in this role.The best candidate will leverage their extensive knowledge of Talent Acquisition to forge dynamic relationships with business leaders, cross-functional partners, and the centralized Amazon University Talent Acquisition program teams.In this role, you will:• Partner with business and recruiting teams across Amazon to understand student hiring needs• Build innovative strategies to attract, source, assess, and hire students for niche roles across Amazon• Identify opportunities for improving candidate experience and scheduling efficiency• Manage and track all candidate and campus information, consolidate and analyze results and make recommendations for improvements• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.Key job responsibilities• Partner with full lifecycle recruiters, Industry hiring teams, and other stakeholders to build an on early career talent strategy.• Manage customer expectations and business goals with bi-weekly business reviews metrics, and status updates to customers and stakeholders.• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Ability to develop a recruiting plan with deliverables, timelines, and a formal tracking process that scales.• Participate in special projects or recruiting initiatives; pilots, process improvement projects, etc.BASIC QUALIFICATIONS• Bachelor's degree • 3+ years of technical recruiting experience in high volume and high hiring bar environment • Experience in building candidate sourcing and closing strategies ...