Seattle

Amazon Go is a new kind of physical store with no lines and no checkout—you just grab and go! Customers simply use the Amazon app to enter the store, take what they want from our selection of fresh, delicious meals and snacks, and Go! Learn more at amazon.com/go.We’re looking for a talented, smart, and driven Program Manager to develop new practices within Masterdata Management and Assortment Workflows to deliver best in class assortment to customers in our stores. You will be asked to help develop and execute, deliver on detailed plans, create timelines and communicating mechanisms, establish risks, and lead change management. You will need to thrive and deliver results in an ambiguous, fast-paced, dynamic business environment, balancing tactical and strategic workload in a complex space. You should be comfortable with a degree of ambiguity and pace that’s higher than most projects.If you are someone who has shown success in analyzing complex data, building models, streamlining and identifying process improvement opportunities and pioneering new ways to do things, we’d like to talk to you. Key job responsibilities• Develop and own Masterdata Oversight mechanisms. This will entail building a robust masterdata repository (source of truth) that contains accurate attributes (Cost of Goods (COGS), vendor specific data sets, and sourcing) managed to site level granularity.• Develop mechanisms for assortment workflow management, inclusive of selection hand-off mechanisms that ensure accurate and detailed attribution of product assortment within a global catalog.• Work with tech and business teams to develop Amazon Catalog onboarding and assortment management practices that scale with business growth.• Develop positive stakeholder relations to create feedback and communication mechanisms.• Establish proactive processes within Catalog that allow for product creation and selection maintenance, creating always ready assortment for the business.• Work closely with Supply Chain and In Stock Management teams to establish mechanisms for reporting and defect mitigation in an ever-changing Global Catalog.• Dive Deep into data, identifying root causes in defects where you will own resolution of the immediate problem while striving to create scalable solves to prevent recurrence.• Create reporting mechanisms to support selection projects and overall catalog health.About the teamOur team is comprised of highly entrepreneurial, flexible, and hardworking professionals, energized by working in an environment far closer to a startup than established tech company. Our group is comprised of diverse backgrounds and individuals with a willingness to roll up their sleeves, doing whatever it takes accomplish the Amazon Go vision. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon's Legal Department is looking for a talented Program Manager to support Amazon Web Services (AWS), one of the world’s fastest growing technology companies. AWS provides state-of-the-art cloud computing services and IT infrastructure trusted by millions of customers around the world - including the fastest-growing startups, largest enterprises, and leading government agencies. To learn more about AWS, visit https://aws.amazon.com.This role will support the legal team that advises AWS technology organizations dedicated to engineering, supply chain, and security of infrastructure. Amazon offers its legal professionals the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands. The successful candidate must be an avid learner and enthusiastic about technology; enjoy working hard and solving challenging problems; operate, innovate and ultimately deliver successfully with limited direction; and thrive in team-oriented environments and ambiguous situations. Key job responsibilities- Apply project-management best practices to make our team and processes more efficient- Build out, improve on, and simplify processes and mechanisms- Develop, implement and scale compliance programs- Launch new processes and tools in partnership with other teams- Create knowledge-sharing mechanisms for our legal teams and business clients- Advise and implement process improvements and simplifications- Conduct data reporting and analysis- Create centralized learning resources for attorneys, legal professionals and business clients- Develop and implement a systematic approach to working with stakeholders (business clients, internal tech teams, and other legal teams)- Develop and deliver internal legal goals BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

We believe that everyone who comes to Amazon should be able to build their career, and we are ready to support our employees wherever they are on their educational journey! Career Choice, one of Amazon's flagship upskilling programs, empowers employees to learn new skills for career success at Amazon or elsewhere. We meet individual learners where they are on their education journey through a variety of education and upskilling.The Career Choice team is looking for a driven, talented, and experienced program manager to join our onsite execution team. A successful candidate will be someone who is comfortable with all elements of ideation, communication, program management, customer research and branding. This role, within the Career Choice marketing team, will be responsible for onsite engagement and deep collaboration with HR partners across our fulfilment network. Additionally, this role will support marketing campaign planning, marketing tactics, and employee insights. This role will develop launch marketing strategies in close collaboration with cross functional teams. You will be responsible for developing and executing content experimentation initiatives, analyzing metrics and providing actionable insight into performance, as well as making recommendations on marketing plans. In addition to strong marketing skills, the candidate must have strong strategic and systems thinking, organizational skills, experience supporting multiple teams, and acute attention to detail. Excellent communication, presentation, and interpersonal skills are a must.Key job responsibilities- Event Management: Responsible to project manage and execute Schools fairs and other Career Choice events across NA – USA, Canada and Costa Rica. Coordinate with program team and site successful execution and employee satisfaction. - PXT Engagement: Communicate to PXT across NA sites any program updates ensure PXT engagement and continuous support. Manage PXT channels such as monthly email, & wiki page. Including content strategy and performance measurement. Develop experiments based on customer insights that drive participation growth and value from the program.- Onsite campaign support: Support Career Choice marketing team with onsite campaign execution including onsite marketing material delivery and placement. - CC TV Management: Accountable to manage 80+ Career Choice onsite TVs, ensure its readiness and effectiveness. Create and develop materials and engaging content to be launched into CC TVs. - New Site launches: Monitor new sites launching in the NA and ensure they receive onboarding to Career Choice, access to marketing materials etc.- Reporting: Own weekly and monthly reporting of the marketing activities and performance of marketing assets. Report to Snr. Manager onsite performance, contribute to QBRs and MBR. - Support Storytelling: Support with Career Choice storytelling in NA by searching for program success stories, delivery of onsite celebratory content or coordinate filming of user generated videos. - Support Case management: Support case management for Marketing and event related cases from PXT stakeholders. Continue driving content improvements (e.g. wiki FAQs) to reduce re-occurring PXT cases.- Develop experiments based on customer insights that drive participation growth and value from the program- Create messaging strategies to highlight the best of the Career Choice benefit and features to our diverse customer base- Be the primary owner of communication requests, owning and driving facilitation from end to end.- Own and support our internal program team and be able to swiftly prioritize and multi-task based on strong business judgement.- Identify the most customer centric path forward, and write content which fits the situation.- Perform quality checks of content to ensure the end customer experience is ideal.- Regularly manage delivery of various types of marketing content such as notification, articles, blogposts, Posters, flyers, webinars, presentations, case studies, scripts and more.- Own weekly and monthly reporting of the marketing activities and performance of marketing assets.- Utilize metrics to deep-dive into issues, uncover driving trends and patterns and drive improvements.BASIC QUALIFICATIONS- Bachelor's degree- Experience in program or project management- Experience with Internal communication, content creation and event management.- Internal or external communications experience with operations ...

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features for millions of customers worldwide.Key job responsibilitiesThis position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the delivery experience that we offer to our Cross Border customers. To do so, you will drive team initiatives with the goals of defining the delivery experience bar for our customers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for customers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership. A day in the life1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them.2. Work closely and in detail with business and product partners to identify and close high priority gaps in DEX metrics and continuous improvement processes.3. Deep dive processes and programs to identify and action on root causes.4. Serve as the XB DEX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary.5. Work backwards from customer feedback to deliver a best-in-class cross-border shopping experience.About the teamProgram Manager will manage and advance the delivery experience for Cross Border customers by driving programs to improve the delivery experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. They see on the site every day, to launching delivery benefits and new programs for customers around the world. Position locations are Seattle, WA or Austin, TX.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

Are you passionate about improving the quality of business operations? Do you thrive in a fast-paced environment in which you have the opportunity to influence change? Would you like to enable change that drives operational efficiency and optimizes organizational productivity?Amazon is looking for a Program Manager with a strong delivery record and proven program management experience to own strategic, tactical, cross-functional programs across the Data & AI GTM team. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive program management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead program from conception to completion.We are actively seeking an experienced Program Manager with a strong background in strategic planning to lead key initiatives that align with our long-term business objectives. This role is ideal for individuals who excel in transforming visions into actionable plans and guiding those plans to fruition. In this role, you will be identifying critical business opportunities and challenges, and in devising innovative solutions to address them. You will work closely with various internal teams and stakeholders, harmonizing different perspectives and ensuring cohesive efforts towards common goals.Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration to optimize resource allocation and project success.• Bridge gaps in team dynamics, processes, and systems, preventing common program pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business lines. In supporting this growth and evolution, Amazon Finance Operations (FinOps) goal is to deliver seamless procure-to-pay, order-to-cash and payroll processes that enable geographic and market expansion across all Amazon’s businesses, from Retail, Digital and Advertising through to AWS and Logistics, while ensuring regulatory and legal compliance. As part of this growth we now seek a Customer Obsessed, Results Driven Program Manager to join our expanding FinOps Program Management Office (PMO) in the North America region. Revolutionize Amazon's Global Businesses as a Program Management Solution Enabler. This is no ordinary Program Management role. At Amazon, you will have the unparalleled opportunity to drive complex, high-impact programs that touch every aspect of our diverse, fast-paced global operations. As a Program Manager, you will lead cross-functional teams to deliver large-scale business transformations from initiation to successful, high-quality, on-time launch. Leveraging your PMO Excellence proven ability to quickly grasp intricate challenges, you will devise innovative solutions that optimize people, processes, policies, and technology. You will apply your superior communication skills to persuasively champion your ideas and align stakeholders at all levels in our supportive, growth-minded culture. Are you ready to redefine what's possible in Program Management? Apply now and join the Amazon team driving the future of global technology and innovation. Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly. Key job responsibilities• Delivering complex, large scale programs and projects from initiation through delivery by leading cross-functional, geographically diverse project teams. • Understanding the business requirements and then ensuring these can be implemented from a people, process, policy and technology perspective by working with Amazon’s technical teams to effectively design, develop, test and launch scalable solutions that address customer needs while meeting our high controllership standards. • Ensuring consistent and efficient execution of projects, adhering to Amazon’s governance and project methodology frameworks, to deliver optimal, high-quality, scalable solutions. This includes effective communication of project progression to stakeholders across all levels of the organization. • Identifying and mitigating potential risks and obstacles by collaborating closely with business partners, key PMO Excellence stakeholders and team members. Ensuring Plan B’s are always in place. • Continually strengthening FinOps effectiveness with a relentless focus on identifying and delivering continuous improvement opportunities. Who are we looking for?We require someone who can apply structured and analytical thinking to solve problems, while motivating their project teams, through superior influencing and inter-personal skills, to resolve conflicts, drive cross-functional decision making and deliver results. About the teamThe successful candidate will bring a demonstrated ability to deliver large scale, complex business program implementations in fast-paced, deadline driven and virtual environments, ideally involving systems development and integration. Additionally, they will have a proven ability to learn quickly, distill complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form. Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business lines. In supporting this growth and evolution, Amazon Finance Operations (FinOps) goal is to deliver seamless procure-to-pay, order-to-cash and payroll processes that enable geographic and market expansion across all Amazon’s businesses, from Retail, Digital, Devices (including Kuiper), and Advertising through to AWS and Logistics, while ensuring regulatory and legal compliance. As part of this growth we now seek a Customer Obsessed, Results Driven Program Manager to join our expanding FinOps Program Management Office (PMO) in the North America region, primarily supporting Project Kuiper for AR. Revolutionize Amazon's Global Businesses as a Program Management Solution Enabler. This is no ordinary Program Management role. At Amazon, you will have the unparalleled opportunity to drive complex, high-impact programs that touch every aspect of our diverse, fast-paced global operations. As a Program Manager, you will lead cross-functional teams to deliver large-scale business transformations from initiation to successful, high-quality, on-time launch. Leveraging your PMO Excellence proven ability to quickly grasp intricate challenges, you will devise innovative solutions that optimize people, processes, policies, and technology. You will apply your superior communication skills to persuasively champion your ideas and align stakeholders at all levels in our supportive, growth-minded culture. Are you ready to redefine what's possible in Program Management? Apply now and join the Amazon team driving the future of global technology and innovation. Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly. Key job responsibilities• Delivering complex, large scale programs and projects from initiation through delivery by leading cross-functional, geographically diverse project teams. • Understanding the business requirements and then ensuring these can be implemented from a people, process, policy and technology perspective by working with Amazon’s technical teams to effectively design, develop, test and launch scalable solutions that address customer needs while meeting our high controllership standards. • Ensuring consistent and efficient execution of projects, adhering to Amazon’s governance and project methodology frameworks, to deliver optimal, high-quality, scalable solutions. This includes effective communication of project progression to stakeholders across all levels of the organization. • Identifying and mitigating potential risks and obstacles by collaborating closely with business partners, key PMO Excellence stakeholders and team members. Ensuring Plan B’s are always in place. • Continually strengthening FinOps effectiveness with a relentless focus on identifying and delivering continuous improvement opportunities. Who are we looking for?We require someone who can apply structured and analytical thinking to solve problems, while motivating their project teams, through superior influencing and inter-personal skills, to resolve conflicts, drive cross-functional decision making and deliver results. About the teamThe successful candidate will bring a demonstrated ability to deliver large scale, complex business program implementations in fast-paced, deadline driven environments, ideally involving systems development and integration. Additionally, they will have a proven ability to learn quickly, distill complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form. Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Basic Excel knowledge/experience ...

Amazon’s Global Real Estate and Facilities (GREF) team is looking for a creative, innovative, results-orientated Program Manager based in Seattle, WA or Arlington, VA to envision, build and deliver a global food and beverage program that enables Amazonians to thrive throughout their workday.GREF’s Food and Beverage program delivers a holistic offering of exceptional and inspired offerings through a variety of healthy, culturally inclusive, and customizable food and beverage options in spaces that inspire connection and rejuvenation. The program establishes partnerships with foodservice vendors and community partners to bring inclusive experiences into Amazon corporate buildings. The program uses data and insights to right-size offerings and meet Amazonians' evolving needs and wants while remaining frugal. The program leverages technology to enable a customer-centric experience from ordering to receiving nourishment, and continuously innovates to adapt to changing preferences and industry landscapes. The program will build sustainability into the fabric of food service operational design to achieve zero waste to landfill by 2030 and meet the Climate Pledge for Net Zero Carbon by 2040.The successful candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details. They should also understand the nuance of being approachable, while at the same time consultative – providing direction/recommendations to our regional teams and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.This role requires global travel approximately 10% of the time. A Day in the LifeYou collaborate with Global Design to integrate food service delivery concepts into workplace design for Day 1 projects and retrofits, guiding Regional Portfolio Management (RPM) teams through the food service development and launch process. You use operational and customer insights plus industry benchmarks to develop future Nourishment program strategy and operate as a true partner, fostering highly integrated relationships with internal and external stakeholders. You are comfortable operating at both a strategic and tactical level, simultaneously delivering multiple projects or initiatives and managing through ambiguity. Key job responsibilities•Lead strategic development of the Global Nourishment program including but not limited to: (1) identify and oversee program deliverables; (2) align the program to GREF’s 3YR plan; (3) deliver an annual roadmap and set strategic SMART goals; and (4) conceive and implement a technology roadmap. •Identify, implement and report on continuous improvement initiatives, leveraging customer insights to drive change. Prioritize deliverables that impact customers, identifying what requires creation, re-engineering or amendment. •Work cross-functionally with global and regional peers to ensure a consistent employee experience, whilst respecting local and cultural nuance. Ensure organizational alignment in the design and execution of initiatives.•Ensure effective and proactive stakeholder engagement and communications through timely visibility to program developments, using customer feedback and experiences.•Develop and build globally applicable program performance metrics, Key Performance Indicators (KPI) and SLAs that are constantly evolving in line with expected measures of success. •Partner with stakeholders to deploy program pilots that allow for swift and frugal program changes in response to customer needs.•Drive consistency and quality through robust, scalable and detailed guidelines and playbooks. •Routinely connect to external industry and professional communities, assessing new industry standards, best practices, current/future technology, and innovations are adopted into the program. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's Degree or equivalent work experience- 5+ years of food or hospitality experience ...

We are seeking a music aficionado Program Manager for our metadata digital supply chain to help build a scalable QA model to support our growing customer and catalog needs. A key part of this role would be scaling and automation of key metadata attributes helping define how we evaluate, measure, and improve our metadata quality (i.e. Browse, Alexa intents, Autoplay, Playlists, Stations, Augmented Shuffle, Lyrics, X-Ray, Tagging, etc). This role would be the subject matter expert in various metadata attributes and would also be responsible for operational planning, where the individual will dive deep into process and ops requirements across Amazon Music teams on a monthly, quarterly and yearly basis. The Program Manager will then work with various operations teams to work on delivering against the operational forecast.Key job responsibilities• Establish goals, plans and related metrics, track progress, create SOPs, and operate through obstacles to achieve metadata program objectives.• Identify and report on critical metrics to illustrate success against goals and team activities. Report progress to management on weekly/monthly basis.• Act as a subject matter expert across various catalog metadata attributes (ie: Tags, Genres, Artist data points, etc.)• Identify and analyze data to isolate issues, develop solutions, and prioritize opportunities for scaling and automation to eliminate excess process.• Work cross functionally with the product management, engineering, frontend client teams, operations and program teams to document and define initiatives and drive them through execution.• Act as a thought leader in defining success criteria and understand business needs of partner teams in an ever-changing business environment.• Prepare roadmaps, and program updates to senior management for the organization.• Make recommendations that balance short team needs against the long-term business benefit.About the teamThe Digital Music Catalog and Selection Excellence (CASE) team is responsible for generating content for Amazon’s various digital music services. Our goal is to build metadata, technologies and processes that create distinctive products for our customers. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.If you are a music expert and want to be a part of the Digital Music revolution – this is the place to start!Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.BASIC QUALIFICATIONS- 2+ years of program or project management experience- Experience with Excel- Bachelor’s degree is required.- Experience implementing repeatable processes and driving automation or standardization.- Experience using data and metrics to drive improvements.- Experience defining and executing against program requirements.- 3+ years experience working cross functionally with tech and non-tech teams in a technical, e-commerce, or media-related environment. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Infrastructure New Regions Planning Team is searching for a Program Manager to lead and support the global Data Center planning processes for new AWS regions. You will work across the entire AWS Organization to align on both short- and long-range demand plans for data center capacity and the infrastructure response through the acquisition of space and power. You will participate in the forecasting process which establishes capacity plans and work across AWS to manage strategic execution, including supporting the acquisition of long lead infrastructure for new regions. You will conduct modeling and scenario analysis and make data-driven recommendations that inform capacity and capital expenditure decisions. You will partner with key stakeholders to bridge changes in demand, address short- and long-term capacity constraints, and write supporting documentation for capital expenditures. You will drive accountability across the Infrastructure organization and develop mechanisms to monitor and escalate against the health of the infrastructure business to executive leadership. Finally, you will lead improvement initiatives to optimize infrastructure footprint required to support New Region launches.This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS. If you enjoy being at the forefront of industry growth and development, operating in a highly ambiguous, rapidly growing environment and driving long range business strategy, this is the role for you. Key job responsibilities- Execute demand planning processes resulting in strategic alignment across multiple stakeholders to develop infrastructure capacity plans for the acquisition of data center space and power- Program manage activities required to plan and launch new data center infrastructure- Dive deep into planning models to identify risks and opportunities, work cross functionally to resolve inconsistencies- Conduct scenario and root-cause analysis to make data-driven recommendations which inform data center capacity acquisition decisions- Clearly define data requirements and metrics, working with teams to implement the entire data flow from capture to presentation and management- Identify opportunities to invent and simplify processes, identify business risks and implement resolutions and scalable mechanisms- Communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives.- Monitor, analyze, and drive alignment on modeling assumptions for new region demand planningA day in the lifeThe New Region Planning team is responsible for planning data center capacity across inflight, recently launched and regions under evaluation. The capacity plans we generate drive data center build schedules, trigger acquisition of long-term real-estate, power, and colo contract investments, and help make go/no-go decisions on AWS’ market entry in new geographies. About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The Amazon Fresh Amazon Fresh Grocery team is looking for an experienced Program Manager to lead quality operations for our pricing strategy.In this role, you will maintain a high bar for our pricing quality to surprise and delight our customers across both instore and online channels. You will work cross-functionally with Category Managers, Marketing, Program Managers, and Support teams to deliver best-in-class value across the grocery space.Key job responsibilities-Lead proactive quality audits to deliver an excellent customer experience-Build roadmaps and uncover opportunities to improve pricing quality and effectiveness-Execute manual corrective actions and design automated mechanisms to prevent pricing errors-Contribute to director level pricing reviews to report on the quality of our plans-Consult with strategy teams to ensure all initiatives meet a high bar for quality-Partner with BI & Product teams to inform on tool or data improvements neededBASIC QUALIFICATIONS- 3+ years of with Excel experience- Bachelor's degree, or 3+ years of professional or military experience- 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience ...

Amazon is looking for a talented Program Manager, Senior Trade Strategy to build import and export risk management solutions for growing international businesses. You will support these businesses from the prototype phase of new products and technology through global launch by executing on a broad range of global trade compliance matters. In executing this role, you will work directly with internal legal, logistics, supply chain, tax, transfer pricing, finance, and engineering teams, Amazon’s global network of trade and compliance teams, and a variety of external Amazon partners.As a Sr. Trade Strategy, PM, you will be responsible for managing the life-cycle of complex cross-functional risk programs across Amazon organizations independently. You will define the risk programs, set objectives, and drive improvements to your space that are quantified with metrics. In executing your program, you will partner with internal and external stakeholders including business teams, public policy, trade legal and regulators to interpret and apply regulations to business processes. You will oversee the rollout of controls and audits, including testing and measuring their effectiveness. Your solutions will be flexible and capable of scaling across various customized technologies, business models/supply chain arcs, and country regulatory regimes.In building risk programs, the Sr. Trade Compliance PM will draw from their strong subject matter expertise in classification, valuation, country of origin, special trade programs and export controls. You will stay informed on regulations and technologies relevant to your space and bring them into your risk management programs. You will also draw from your strong program management skills, presenting organized plans that clearly articulate the problem statement, the recommended solution and milestones along the way. You will clearly identify timelines and owners, and drive progress at the appropriate speed to reduce risk to some of the world's most cutting-edge technology teams.To successfully build your trade compliance solutions across cross-functional teams, you will earn trust with stakeholders by learning about and understanding their business lines and products. You will drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. When confronted with discordant views, you will drive the best way forward and build consensus.In making decisions, you will act quickly to balance risk and customer experience. You will test assumptions by getting feedback from the right input providers across the company and reviewing metrics and benchmarks. You will work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.The Sr. Trade Strategy, PM will be responsible for communicating risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. Clear and compelling communication is critical to success in this role.As a leader within the Global Trade Services team, you will help to develop and hire team capabilities and mentor and train colleagues. You will embody the Amazon Leadership Principles and lead with empathy and good judgement.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Are you interested in helping Amazon ensure that customers make great purchase decisions and enable the world's most recognized Brands using Amazon to have the best experience listing and selling their products? The Transparency team is seeking a skilled and experienced Program Manager who will work on FC authentication experiences. To be successful in this role, you must have a high-level knowledge of FCs, and display a high Bias for Action and Ownership. You must be an effective communicator, and be able to leverage your expertise to convince stakeholders. You will work directly with engineering, business and operations stakeholders to define strategy and requirements, and then lead projects from design through delivery.This is a global role that will include interaction with brands, FCs, business development, operational teams, and stakeholders across US, EU, CN, IN, JP and AU.Key job responsibilities- Interact with Project Sponsors, Project Stakeholders and multiple business and technical teams to define and deliver features.- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus constraints.- Plan and manage multiple parallel projects.- Maximize resources for the greater good of the organization.- Identify, assess, track and mitigate issues and risks at multiple levels.- Create, maintain and disseminate project information to stakeholders.- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.- Be the glue that is able to understand, plan, and manage the cross-team interdependencies- Communicate project issues and status in a concise, accurate, and professional manner- Apply best practices in program management, through processes and toolingBASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Web Services (AWS) is the leading cloud provider, delivering virtual infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security US-ADC-Security, Industrial Security & Compliance team is responsible for creating, implementing, and overseeing Amazon’s National Industrial Security Program (NISP). As a Program Security Officer supporting the AWS NISP, you will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading security programs and processes in support of the IC Information Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results.AWS Security is looking for an exceptional Program Security Officer with a strong track record of supporting security programs within cleared facilities, comprehensive program security knowledge, and an understanding of government security programs, processes, and requirements.As a Program Security Officer at an accredited AWS site, you will contribute to the execution of multiple security disciplines in support of fast-moving classified operations and manage the day-to-day execution of a wide array of services designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You must obsess over internal and external customers and successfully deliver in an environment where priorities shift extremely fast. You must be able to operate independently to manage security deadlines, continuously triage and prioritize accordingly, communicate clearly and compellingly (without PowerPoint), Think Big and outside the box, and deliver exceptional products. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraphKey job responsibilities- Responsible for supporting the implementation of program security activities concerning personnel, physical, operational, technical, information, industrial, counterintelligence, and computer security issues.- Working with Program Security personnel across regions in a service-ticket oriented role to triage, review, assign and action Program Security tickets facilitating internal customer service requests.- Using service-ticket data and trending to implement, communicate, and report on security activities at a large, government accredited, multi-facility data center site while providing day-to-day multi-discipline program security operations support.- Proactively identify program and physical security concerns and help develop solutions to successfully sustain and enhance the security of program execution.- Performing and/or supporting the operations and maintenance of security hardware and systems employed onsite to meet government and AWS security requirements.- Developing and strengthening relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.- Must be willing to share on-call rotations in support of alarms, security incidents, and critical service outages.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- 3+ years experience acting in a Security Specialist/Program Security Officer/CPSO capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines.- 2+ years experience with ICDs, NISPOM, and other government regulations related to classified programs.- 2+ years experience working with physical security hardware, Intrusion Detection Systems, and Access Control Systems.- Current, active US Government Security Clearance of TS/SCI with polygraph. ...

The Device and Digital Command Center (D2C2) is a global team that supports widespread broken customer experiences within Amazon’s Device, Digital, and Alexa network. We have sites within India, Europe, and the US, each covering local core hours to support 24/7, 365 days a year. Our Program Specialists work in partnership with various tech and non-tech stakeholders using efficient communications to influence and guide, while advocating for timely customer experience resolution.Are you someone who likes to solve problems and has an eye for investigation? Do you like learning about new technology and getting your hands on devices before the general public? Then this opportunity may be for you!The ideal candidate will have the ability to dive deep into details of a broken customer experience and related processes, is confident in written and verbal communications, and comfortable collaborating with diverse stakeholders including leadership. Candidate will be required to work in shifts.Key job responsibilities- Manage widespread broken customer experiences from start to finish with an appropriate sense of urgency- Create, maintain, and share written narratives related to the investigative journey- Advocate for long term solutions after customer experience mitigation- Analyze customer contacts and related data trends- Apply good judgment in prioritizing tasks, navigating ambiguity, and time management- Think big to drive process and product improvements on behalf of the customer experience- Seek to understand Amazon’s Device, Digital, and Alexa products and services by knowing how all of the product offerings are tied together- Ability to stay calm during crisis situations and maintain good comportmentA day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan”About the teamD2C2's vision is to mitigate widespread customer-impacting issues through efficient, real-time crisis management and advocating for timely recovery to restore the customer experience. BASIC QUALIFICATIONS- 1+ years of customer service experience- Experience using data and metrics to determine and drive improvements- Ability to work weekends and most holidays ...

Are you a programmer who loves to write? Are you excited about diving deep into AI/ML concepts and helping customers adopt generative AI technology? The Technical Content Experience (TCX) group, also known as AWS Documentation, is looking for a programmer writer to support Amazon AI and ML services. These services include Health AI, Amazon SageMaker, Amazon Bedrock, and Amazon Q, and this role offers the opportunity to work on Generative AI and Machine Learning technologies. Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. This is an opportunity to explain complex information concisely. You will become part of a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers!AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.1002710028Key job responsibilities- Author and deliver high-quality documentation and samples- Develop, negotiate, and drive content strategy in alignment with product strategy- Engage with customers, gather data and feedback, and report insights around content performance metrics- Develop scripts, sample code, and technical procedures that are easy to use.- Help hire and develop writers on the team- Identify and drive opportunities to improve efficiencyA day in the lifeOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThe AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Degree or certification in a relevant technical field or equivalent experience- A minimum of 3 years of experience designing and producing content for a technical audience that include data scientists or business consumers of AI technologies- Experience using content publishing tools to write, format, manage, and publish technical content on the web- Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go ...

Are you a technical writer who is passionate about the Internet of Things (IoT) and IoT devices? Do you want to work with an AWS service that builds solutions involving Internet-connected devices, embedded micro-controllers, smart appliances, and the AWS Cloud? The Technical Content Experience (TCX) group, also known as AWS Documentation, is looking for a technical writer to support AWS IoT services. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Code: 10027, 10028, 10030Key job responsibilities• Author and deliver high-quality conceptual, procedural, and API documentation• Develop, negotiate, and drive documentation plans in alignment with product strategy• Gather and analyze customer engagement data to improve content performance• Work with other writers to improve how we write• Identify and drive opportunities to improve process efficiencyA day in the lifeAn AWS IoT programmer writer works on a team with other writers, and contributes to the priorities of the AWS IoT service. You’ll focus heavily on the doc lifecycle, creating documentation content plans, writing documentation, working within AWS services to gain domain expertise, and addressing customer feedback. In addition, you will spend time working with designers and product managers on early product and feature designs to improve the customer experience. About the teamThe Amazon Web Services (AWS) Documentation team writes and provides support for a diverse technical audience, including developers, DevOps professionals, IT professionals, and technical program managers. We innovate, research, learn, and experiment on behalf of our customers. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn how AWS services function, and influence product design and the customer experience. What we do makes a difference to our customers. We work and train together, so that we are always learning from one another. We celebrate and support the career progression of our team members. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS• Degree or certification in a relevant technical field or equivalent experience• A minimum of 3 years of experience designing and producing content for a technical audience, such as Software Engineers, System Administrators, or IT professionals• Experience using content publishing tools to write, format, manage, and publish technical content on the web• Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go ...

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.We’re working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is your opportunity.Come work on the Amazon Prime Air Team!Prime Air Electric Propulsion team is seeking a highly motivated Test Engineer to join our team.A candidate should have strong background in hardware engineering, prototype testing, and electric powertrain testing. The test engineer will carry out design and build of the test systems, test execution, and documentation of test efforts. The Test Engineer role works directly with the design team and enjoys excellent visibility and opportunities to grow.Key job responsibilitiesIn order for both the candidate and the group to be successful, the candidate will: Lead and execute full test lifecycle from test system design and build, through test execution and data reviewDesign and build automated test systems, including instrumentation and software integrationDevelop test plans, specifications, and acceptance criteria for electronic & mechanical components and integrated systemsPerform PCBA testing, debugging, and failure analysisManage test system configuration control and change processesLead verification, validation, and environmental testingSupport component and system-level troubleshootingBASIC QUALIFICATIONS- BS degree in electrical engineering or equivalent- Minimum 5 years of experience: Designing and building automated test systems- Hardware development- Software/hardware systems integration- Demonstrated expertise in: Test automation software development- Test system troubleshooting and debugging ...

As a Public Relations Manager for Amazon Ads you will provide counsel and partner with business teams to craft and execute programs that support our ad tech services, including the Amazon DSP, Amazon Marketing Cloud, and Amazon Publisher Services. This includes (but is not limited to) developing and executing both proactive story-telling and announcement-driven earned/owned proactive communications strategies, tactics; ongoing media relations; event support and amplification; collaborating with stakeholders across the Amazon Ads product and marketing teams, as well as Amazon’s global PR team; and working with our international teams to help extend and localize programs for their regions where relevant.The successful candidate is customer-obsessed and has high-judgment, as well as excellent communications, media relations, and project management skills. The candidate should have experience and strong desire to work on infrastructure technology news, and be accustomed to working with high standards under tight deadlines.Key job responsibilities• Spearhead earned and owned proactive communications strategies for our AdTech services• Develop and lead PR activations supporting owned and industry events (e.g., unBoxed, Cannes, APS Summit)• Secure and manage speaking opportunities and relevant amplifications• Provide business teams with ongoing strategic counsel and support• Build and maintain strong media relationships• Keep current on industry trends, issues, and news• Support complex, fast-moving and unexpected communications challengesBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree ...

Amazon Kindle is a revolutionary reading device. Our vision with the Kindle is to make every book ever published, in any language, available to Kindle customers instantly. Leading innovations on furthering the reading experiences will drive the future of digital reading of complex non-fiction content and complex language specific layouts. We are seeking a highly skilled Sr. Quality Assurance Engineer (Sr. QAE) to join our team. This role is critical in ensuring the highest standards of quality for Sync service (supporting reader's data sync across Kindle Android, iOS, FOS and E-reader surfaces), with a heavy focus on automation. The ideal candidate will be a technical expert who is passionate about driving a culture of quality across the organization. We handle complex cases of conflict resolution of data, and maintaining customer trust and ensuring proper data flow under all conditions of device, network, battery, etc, while integrating with multiple clients.As a Software Quality Assurance Engineer, you will work with consumer application testing expertise. You will join the team of hands-on, pro-active, self-motivated and seasoned professionals.This role is not just about finding bugs but about shaping the quality culture at our organization. We are looking for someone who is technically adept, has a backbone for insisting on high standards, and is driven to make a significant impact on the quality of Kindle software.Key job responsibilities* Design, develop, and execute comprehensive test plans and cases for kindle software, ensuring thorough coverage and attention to detail.* Develop and maintain automated test scripts and frameworks to enhance testing efficiency and effectiveness.* Collaborate with development teams to identify, document, and resolve defects.* Continuously update and improve testing methodologies, tools, and processes to ensure best practices.* Isolate, document, regress, and track bugs through resolution* Analyze test results, prepare test reports, and track quality metrics to inform management decisions.* Stay abreast of new technologies and testing tools, applying this knowledge to improve our testing practices.* Advocate for quality standards and processes, influencing peers and stakeholders to foster a quality-centric culture across the organization.A day in the lifeWe collaborate across job types and families as a unified team; we work closely with Product Managers and UX on features to understand requirement, dev partners to understand testing and automation requirements, and review test plans and processes with a community of QAEs and SDE-Ts, with deep experience in our problem space.About the teamOur team focuses on solving complex distributed problems in synchronizing data across client-side devices. We are looking for someone with a passion for problem-solving.BASIC QUALIFICATIONS- 6+ years of quality assurance engineering experience- 4+ years of delivering test frameworks, test tools, leading the QA projects and initiatives experience- Knowledge of QA methodology and tools, with demonstrated experience in an QAE role- Experience in manual testing- Experience in automation testing ...