Principal Vendor Manager, Amazon

At Amazon we strive to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. If you would like to help us build the place to find and buy anything online, this is your chance.We are looking for a leader with proven negotiation and business management skills to identify and lead initiatives with our highest impact selling partners. The Principal Vendor Manager is responsible for the P&L and identifying, creating, and driving innovative solutions and programs that lead to improvements in the way we manage our business. Working closely with selling partner leadership, cross-org partners, technology teams, and program specialists, this position will leverage negotiations, business development, and product/program management skills to merge Amazon systems and innovations with business requirements and operational constraints, resulting in a fully optimized customer experience in the Amazon store. This highly visible role requires a candidate with the proven leadership ability to facilitate and guide joint business planning and application of process improvements with impeccable quality levels in a broad organization. They must exercise considerable judgement, drive strategy and tactical execution, utilize written/verbal communication at a senior executive level, and evangelize/teach.Key job responsibilities-Drive the creation of productivity and quality initiatives specific to the needs of the business to meet and exceed business plans.-Lead the Joint Business Plan Strategy and execution with internal and external senior leadership.-Build new business management mechanisms.-Guide teams in their ability to develop and execute daily, weekly & monthly action plans that increase our service.-Work closely with others in building support and resources for projects and initiatives.-Establish a partnership with business leaders across Amazon business and product units.-Provide leadership direction on project selection, scope, definition, and performance to ensure alignment with business strategy.BASIC QUALIFICATIONS* 10+ years of vendor management, product or program management, business development or technology experience* Negotiations and business planning experience* Experience driving direction and alignment with cross-functional teams* Experience using data to influence business decisions* Bachelor's degree or 7+ years of equivalent work experience ...

Principal Worldwide Specialist - GenAI, Next Gen Developer Experience

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, software development background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Amazon Q team as a Business Development Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilitiesWithin WWSO, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q developer. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world’s most customer obsessed technical teams can make history.A day in the life• Lead GTM to orchestrate sales motions for sales, marketing, partner, product, training, and professional services teams to accelerate adoption of your aligned technology domain, thinking through challenges on a 1-3+ year time scale.• Leverage your deep domain expertise to create best in class field enablement and sales strategy.• Support field teams in solution building for high priority customers.• Bring market signals back to product teams to drive innovation on AWS product roadmaps.• Own reporting and planning cadences to AWS executives on GTM plan execution.• Demonstrate thought leadership and be able to credibly represent AWS at industry events, conferences, symposiums, etc.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 10+ years of relevant Go-to-market, Technical Business Development, Sales, or Consulting experience.- 5+ years of Business Intelligence, Artificial Intelligence or SaaS.- BA/BS degree required. ...

Principal, Amazon Business Solutions, Managed Spend

Amazon Business is a fast-growing, global startup at the intersection of tech & retail in the B2B space. The Principal, Amazon Business Solutions is a thought leader who can build strategic frameworks, address unmet customer needs, and invent new solutions to unlock ambitious business opportunities. We strive to be the most recognized and preferred strategic partner for smart business buying by setting out every day to innovate and disrupt the status quo. We are passionate about developing innovative purchasing and procurement solutions to help businesses and organizations thrive. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The ideal candidate will have experience in business development, product management, or complex business strategy, with an equal ability to derive meaningful insights from complex data sets and present to c-level executives across a variety of business functions.Key job responsibilities- Identify barriers to meeting customer needs across key industry verticals; evaluate and prioritize missing capabilities to unlock business growth- Gather customer intelligence from active deals about customer procurement needs; identify patterns and build case to invest in capabilities that address growth opportunities- Quantify opportunities to invest in missing capabilities; influence partner roadmaps to improve ability to meet customer needs- Build frameworks to track and monitor readiness to compete and win across industry verticals and product segments- Use industry and customer intelligence to partner on long-term forecasting models; build 3-year plan for Managed Spend- Define criteria for solution-selling approach based on industry-specific learnings and customer feedback- Build GTM strategy based on category readiness and solutions roadmap- Work with partner teams to surface customer insights to drive improvements in pricing, selection and delivery experience capabilities- Own a monthly customer business review mechanismAbout the teamThe Managed Spend team develops and executes effective sales strategies to win the largest/most-complex contract spend deals across the Amazon Business customer base. We are on the leading edge of new-business acquisition for managed spend at Amazon Business.BASIC QUALIFICATIONS- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders- 7+ years of professional or military experience- Experience working with, presenting to, and influencing C-level executives, procurement, finance, and legal and internal stakeholders- In-depth understanding of B2B Procurement products/services and industry trends ...

Principal, Business Development – Provider Background , Amazon Pharmacy

Innovation is at the core of what we do. At Amazon Pharmacy, we believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. This Principal, Business Development role will focus on developing and driving the channel strategy and relationships across health systems and health provider groups to optimize rapid growth for Amazon Pharmacy. This leader will build a strategy focused on winning new customers and growing existing customer segments for the long term. This leader will drive revenue through meeting and exceeding targets while working with a high functioning product and technical team to innovate provider and patient experience.You will be adept at building relationships with C-level executives and have a successful record of accomplishment closing large, complex, multi-year deals. You enjoy working closely with customer teams to develop strategies that highlight industry-leading successes across various forums and events. As the voice of the prescriber customer, you'll work closely with product teams to help them evolve the products and address issues, concerns, and requests from the field. You’ll leverage creativity to build and convey compelling value propositions and work cross-organizationally to foster alignment and eliminate obstacles. The ideal candidate for this role will have first-hand prescribing experience within the US healthcare space.Key job responsibilities• Engage with our customers and maintain your own senior executive relationships• Focus on large, complex opportunities at all stages of the business development lifecycle• Provide thought leadership and catalyze action around BD processes, methodology and tools, competitive positioning and new product releases• Drive efficiencies and focus across the team • Effectively leverage and communicate with internal executive resources • Help define and support the product and tech roadmap to meet the needs of our prescriber customers.• Accelerate customer adoption through well-developed GTM Strategy to achieve customer business outcomes• Expect 25-50% travelA day in the lifeProfessional traits that are not unique to this position, but necessary for Amazon leaders: • Exhibits excellent business judgment• Works backwards from the customer need• Hires great people, develops great people• Has relentlessly high standards• Thinks strategically, but stays on top of tactical execution• Expects and requires innovation of their team• Thinks big and has convictions• Is action and results oriented• Is highly analytical and structured• Has the innate ability to inspire passion in othersBASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Minimum 10 years of experience in the prescriber channel or business development strategy & operations- 7+ years of experience relationship building and influencing at the C-level of Fortune 50 customers- Demonstrate excellent interpersonal, verbal, and written communication, analytical skills and presentation skills.- Demonstrate ability to manage multiple competing priorities simultaneously and drive goals to completion- Possess decision-making, creative problem solving, and negotiation skills.- Have the ability to keep pace in a rapidly changing environment, which requires prioritization, constant learning, juggling multiple responsibilities at once, and taking calculated risks. ...

Principal, Category Adoption, Managed Spend Category Adoption

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible and join us in building and celebrating the value of Amazon Business; unlocking our potential worldwide!Working with sales and product development leadership teams, the Principal of Category Adoption will ensure that Amazon Business becomes our customer’s first choice for category solution adoption, particularly within our growing B2B Services offering. The Principal will help define sales strategy and sales team expansion in the United States.The ideal candidate will have extensive B2B sales leadership and go-to-market strategy development experience in value added services spaces. The ideal candidate is a highly analytical self-starter and a builder, with a proven track record of meeting and exceeding goals who collaborates with partner teams effectively and influences business partners to achieve the best customer experience while meeting business objectives. You thrive in ambiguity and aren’t afraid of a moving target!Key job responsibilities* Create the Amazon Business sales strategies for services adoption in the US.* Define the field sales deployment plan for the Amazon Business services sales team.* Recruit and build the sales team dedicated to scaling services and category adoption engagement with customers.* Build pipeline development and management best-practices for the Amazon Business portfolio of services solutions.* Prioritize collaboration with selling partners to maintain high levels of customer engagement and mindshare.* Analyze customer performance and satisfaction to manage and adapt business strategy and direction.* Directly support front-line and overlay sales teams in discovery, qualification, solutioning and closing deals.* Build engagement mechanisms for partner-team support.* Develop, own, and exceed targets for new business acquisition of Amazon Business category adoption deals.* Understand market trends, and relay customer needs/requirements to internal Amazon teams including Product, Tech, Supplier Operations, and Category Management; often via writing.About the teamThe Managed Spend Category Adoption team is charged with developing and executing effective sales strategies to win the largest/most-complex managed spend (e.g., category indirect spend) adoption deals across Amazon Business customer base. We are the tip of the spear in terms of new-business acquisition for managed spend at Amazon Business.BASIC QUALIFICATIONS- 10+ years of leadership experience in inventory management or related category solution sales and operations, with national scope.- Experience building go-to-market strategies for inventory management and supply chain services.- Proven track record delivering against sales targets with a distributed workforce.- Experience collaborating with internal partners in a matrixed environment.- Expertise in communicating with and influencing senior business leaders (VP+).- Strength in process improvement and project management.- Experience using productivity tools including Salesforce.- Education: Bachelor’s degree required. ...

Principal, Corp BD, Corporate Business Development

Amazon Corporate Business Development is seeking a highly motivated and experienced BD professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships. This role will work closely with Amazon senior management, cross business-unit BD teams, and Corporate BD Directors to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazon’s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon. This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the world’s leading technology companies. We are seeking an innovative, creative, analytical, technical and strategic thinker, who is passionate about building transformative partnerships to support our ongoing innovations and growth. The ideal candidate is a self-starter who enjoys solving complex problems, works effectively with cross-functional counterparts and thrives in a fast-paced setting that is constantly evolving. Proving you have high judgement, strong capabilities to earn trust and are a skilled negotiator is critical for this position. Key job responsibilities- Develop transformative commercial strategies that drive significant business impact. - Lead in identifying, evaluating, negotiating and managing strategic partnerships across the industry that enable valuable customer experiences and support the strategic objectives of Amazon. - Build strong internal relationships with leaders and counterparts across Amazon’s diverse set of businesses, specifically within Amazon Ads, Amazon Stores, AWS and Logistics.- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships. - Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders as well as across all functional areas of Amazon to execute on the relationships.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of professional or military experience- 7+ years of business development, partnership management, or sourcing new business expertise- 7+ years of developing, negotiating, and executing business agreements experience- Experience in retail and/or digital advertising- Demonstrated success in working within a distributed, cross-functional organization- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in CPG, digital media or high-tech industries. - Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals. - Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously ...

Principal, Org Effectiveness

The Organizational Effectiveness team is responsible for diagnosing, designing, and delivering innovative organizational development solutions to drive positive, sustainable growth across the business. We are a team of organizational development experts, program leaders, and analytics professionals ready to tackle a wide range of organizational structure and operating model challenges. We work collaboratively with other groups to enhance the way our organization is structured and positioned, as well as how work is delivered across teams, in order to unlock business impact, and shape the future of work.Amazon is seeking an experienced organizational effectiveness leader to spearhead high-profile needs across the AWS business. As the Principal, Organization Effectiveness, you will be responsible for envisioning and implementing innovative organizational development solutions that empower our employees and elevate our ability to deliver for customers. Your mission will be to leverage the latest research, data, and methodologies to transform how we structure, align, and operationally enable our workforce.Key job responsibilitiesOrganizational Assessment & Design• Conduct comprehensive organizational assessments to pinpoint opportunities for growth across culture, mindsets, and behaviors• Collaborate with business leaders to define organizational visions, design principles, and strategic roadmaps• Design scalable, high-impact organizational solutions (structures, roles, processes, capabilities) tailored to evolving business needs• Continuously enhance solutions by studying internal data, industry trends, and cutting-edge practicesOrganizational Development & Transformation• Partner with leaders to optimize organizational performance, drive high-performing teams, and manage large-scale changes• Guide senior teams in resolving role ambiguities, process inefficiencies, and other organizational challenges• Lead the design and delivery of enterprise-wide organizational effectiveness experiences, services, and toolsChange Management & Strategic Communication• Expertly lead dotted-line, cross-functional teams to maximize performance and achieve goals in ambiguous environments• Develop high-impact, strategic communications that prioritize the user experience and drive adoption of new ways of working• Set the strategic direction for and lead subject matter experts in delivering purpose-led, resonating change contentAnalytics & Continuous Improvement• Define, track, and communicate appropriate performance metrics to stakeholders• Leverage data and insights to drive continuous improvement of organizational solutions and increase transformation success• Partner with analytics experts to holistically evaluate solution effectiveness and unlock organizational valueTravel is expected.BASIC QUALIFICATIONS• Bachelor's degree in Industrial/Organizational Psychology, Organizational Development, or a related field• Minimum 10 years of experience leading complex, enterprise-wide organizational development initiatives• Expertise in organizational design and effectiveness, change management, and strategic workforce planning• Bar-raising qualitative and quantitative research and analytics skills• Demonstrated success in organizational assessment, user research, and data-driven solution design• Proficiency in systems thinking, human-centered design, and organizational development approaches• Expertise in emerging organizational development practices, tools, and technologies• Strong business acumen and sound judgment to understand customer needs and shape strategies• Proven ability to build trusted partnerships, lead matrixed teams, and influence senior stakeholders• Data-driven decision making and a continuous improvement mindset• Excellent communication and presentation skills across technical and non-technical audiences ...

Principal, Product Management, US Global Selling

Are you interested in leading growth initiatives for one of Amazon’s most significant and fastest growing businesses? Selling Partners offer hundreds of millions of unique products and are a critical to delivering on our vision of offering the Earth’s largest selection and lowest prices. The Amazon Marketplace enables over 2 million third-party selling partners in eleven marketplaces to list their products for sale to Amazon customers across the world. Within our WW Marketplace business, International Seller Services (ISS) oversees the recruiting and development of Selling Partners for all of our international marketplaces (e.g. UK, Germany, Japan, Middle East etc.). ISS also enables global selling, helping Sellers in one country expand and sell internationally. US Global Sales (USGS), within ISS, is chartered to facilitate global selling for US based Selling Partners who are either already established in Amazon’s US store or are new to Amazon and looking to sell internationally.This role will focus on leading strategic and/or performance critical products and programs. You will develop a strategy and product vision for US sellers’ global expansion working closely with multiple products teams across WW Amazon Stores. You will identify and implement critical mechanisms to manage implementation of delivery performance initiatives, including goal performance, business review, and multi-year planning. The role requires a detailed understanding of and ability to balance product, technology, and program/stakeholder management.A candidate will have to manage complex, multi-faceted products/programs, influencing across organizational boundaries, creating alignment on collective goals, interacting with senior leaders, and driving progress. They will have the capability to analyze complex business data, generate actionable insights, drive cross-functional solutions, and report progress to senior leadership. The leader will embrace ambiguity and drive clarity across teams and organizations. This role requires strong relationship building skills and sound business judgment. They will be an excellent communicator, verbally and through writing, enabling them to work successfully with diverse audiences on a broad spectrum of safety and incident prevention. Balancing time between projects and rapid feedback is a critical component for success in the position. Maturity, high judgment, negotiation skills, ability to influence, analytic skills, and leadership are essential to success in this role.Key job responsibilities• Provide end-to-end ownership of your product's vision, strategy, and execution• Define the product roadmap and bring your vision to life by leading a cross-functional team of engineers, designers, program managers, and other product owners• Drive day-to-day product development from design through to release• Provide clear and concise product requirements and measurable success criteria• Drive appropriate schedules, negotiations and make smart trade-offs without sacrificing quality• Use data to influence our business strategy and technical priorities• Escalate when necessary without damaging relationships• Represent your products and the product team• Communicate with senior executives as well as with business and technical stakeholdersBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Principal, Risk Management, Regulatory Intelligence Safety and Compliance

The Regulatory Intelligence Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. This role is a highly visible leadership position which serves as a business liaison, program leader and consultant on various business and technical topics across programs within the RISC organization. The candidate is expected to develop a broad understanding of businesses across global RISC organization and leadership skills to influence partners and stakeholders. The ideal candidate thinks strategically, takes initiatives, leads by example and operates effectively. 1. Key member of the RISC leadership team2. Own business planning process for a large, high-impact, global organization3. Work with senior leaders across Amazon, weighing in and advising on key decisions4. Own highly visible mechanisms critical to RISC 5. Exposure to leadership opportunities for new projects, either developing new innovative ideas that will be highly visible or offering input and guidance on project ideas developed by other teamsJob responsibilities include:a. Own critical business mechanisms, rhythms of the business including QBRs, WBRs, and VP+ updates.b. Led efforts on organizational planning such as: site strategy, development plans, organization health etc.c. Help audit changes and progress across our business areas.d. Help establish mechanisms and a culture to streamline high velocity delivery of VP+ visibility deliverables.c. Act as a STL for special projects and lead deep dives in collaboration with our Legal, Operations and Technical stakeholders.d. Lead projects that require a single threaded owner outside the existing program areas.e. Manage, in collaboration with Finance and EA team, the annual planning process (3YP, OP1, OP2), agenda/topics for leadership meetings (weekly meeting, strategy planning sessions).Key job responsibilities- Manage a team of high performing risk managers- Identify and mitigate risk to Amazon customers at scale, designing new technical solutions to enable us to mitigate risk quickly- Use data to drive high judgement decisions on policies and risk solutions About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS - Bachelor's degree - Minimum of 10+ years of people management and operations leadership experience in a fast paced operating environment. - Previous experience leading large teams to high levels of performance. - Experience Program/Project management skills necessary. - Previous experience of creating and contributing to strategic planning processes. - Strong ability to source and analyze data to drive business strategies and decisions. - Coaching and leadership skills that bring out the best of the team. ...

Principal, Storage Technology, ISCAP - Fixed

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!Amazon Web Services (AWS) is seeking a highly effective candidate to identify, create, develop and integrate innovative technology to deliver the best operating, lowest cost infrastructure in the world. This individual will lead the technical engagement and operations for our SSD and HDD storage devices in order to meets our customers' rapidly growing infrastructure needs. Successful candidates will bring strong knowledge of Storage industry and related semiconductor supply chains, a strong engineering background of Storage devices, a proven ability to lead a team that program manages technology operations, and effectively operate at any level of the organization (up to senior executives). AWS serves over a million active customers in more than 190 countries. We are steadily expanding global infrastructure to help our customers achieve lower latency and higher throughput. As our customers grow their businesses, AWS will continue to provide infrastructure that meets their global requirements.Professional traits that are necessary for Amazon leaders: - Capable of managing a high level of complexity and ambiguity. - Works broadly across organizations, both internal and external to drive aligned approaches. - Deep engineering knowledge of SSD and HDD storage devices. - Expects and requires innovation of her/his team- Has passion and convictions and the innate ability to inspire passion in others- Strong results orientationKey job responsibilities- Lead a team that delivers a highly complex Storage device qualification program.- Develop and implement cross functional technical engagement strategies for our Storage components that support the supply chain for AWS hardware infrastructure.- Understand the industry and technology trends, and uses this knowledge to innovate on behalf of our customers.- Identify key technology trends in the industry and drive supplier product roadmaps and execute on strategic initiatives in those products.- Develop negotiations strategies to deliver against business objectives and achieve sustainable technical engagements with suppliers.- Responsible to provide weekly core-team updates, deliver executive level updates on a monthly basis, and will be responsible for vendor escalations in order to resolve any technical issues related to Storage.- Present to senior leadership via written narratives.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal, Talent Management , AADA PXT

We are seeking an experienced Principal Talent Management leader to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. The ability to collaborate and work effectively with and through others across the extended AADA and Amazon talent management community is critical to the success of this role. The Principal Talent Management leader must be highly skilled in communication, cross-team collaboration, and effectively driving outcomes across diverse stakeholders and partners. This role requires dealing with a high level of ambiguity and feeling comfortable operating in a space often with little direction to solve hard, complex talent and organizational business problems. You must also be an excellent operator who can break down large plans into tangible initiatives and goals, and track these closely to deliver results. The Principal Talent Management leader is a skilled communicator and facilitator, with experience driving strategic people conversations with executive level leaders. This is a great opportunity for a strong systems thinker to directly impact mechanisms we use to identify, develop, and deploy executive talent. As a senior member of the AADA PXT team, this role provides ample opportunity to design innovative solutions and regularly engage with key HR and business leaders. Key job responsibilitiesThe Principal Talent Management leader is responsible for ensuring executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon for functional roles across the organization. This includes leading the talent cadence for comprehensive succession planning, critical role mapping and talent movement across a global organization. In doing so, the Principal Talent Management leader ensures our Amazon leaders are consistently inspecting and assessing their organizational design, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Principal, Talent Management leader consults with relevant business leaders and then builds, iterates, and scales solutions to address.A day in the lifeThe Principal Talent Management leader will plan, coordinate, and facilitate executive level talent cadences, including succession planning and talent reviews. They work backwards from the needs of the business to derive talent strategies and partner with HR and business leaders to align on and execute plans. They not only run the talent cadence, they are a consultant and thought partner with the HR and business leaders regarding critical talent, succession readiness, and development planning.BASIC QUALIFICATIONS• Bachelor’s degree• 10+ years progressive in Talent Management or Human Resources.• Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.• Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.• Communication, coaching and influencing skills across diverse counterparts, globally. ...

Principal, Technical Program Manager, CET Self Service & Automation (SSA)

The mission of the Customer Engagement Technology (CET) team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering on the Self Service and Automation (SSA) team.Join Amazon’s CET SSA team, a core part of our mission is to revolutionize customer experiences through automation and self-service technologies. As a Principal TPM on this team, you will lead the design and implementation of next-generation solutions that leverage cutting-edge Gen-AI technologies to enhance customer interactions. Your role involves driving projects that innovate and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale.As a Principal TPM, you will work closely with a team of dedicated engineers, scientists, and product managers to harness the transformative power of Generative AI (GenAI) and Large Language Models (LLM) to resolve every customer issue at the first contact and improve our customer and associate experiences. You will navigate technical challenges, manage project escalations, and make critical trade-offs between business needs and technical constraints. Your ability to gather diverse inputs from stakeholders, develop cohesive project plans, and execute these plans effectively will be crucial.This role offers a significant scope of responsibility, directly impacting strategic projects that drive substantial improvement in customer satisfaction. You will engage with leaders across the company, contributing to initiatives that shape the future of automated customer engagement at Amazon.Key job responsibilities• Manage the end-to-end lifecycle of complex technology projects (focused on Gen AI and Automation) within CET SSA, from conception through launch.• Anticipate and address bottlenecks, provide escalation management, and make strategic trade-offs rooted in business and customer priorities.• Develop comprehensive project plans, influence stakeholders across multiple domains, and ensure alignment with broader business goals.• Drive innovation within the CET SSA domain, leveraging AI and machine learning to enhance customer interactions.• Maintain constant communication with cross-functional teams and stakeholders to ensure transparency and alignment on project goals, roadmaps, and deliverables.• Support delivery of vision and long-term planning, business requirements, and PRFAQ documents.A day in the lifeIn this role you will track deliverables of our science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence priorities to meet shared objectives. You will be responsible for key workstreams including stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of product leaders, scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal, WW Prime Customer Insights and UX Researcher , WW Prime - Design

This is a unique opportunity to grow and scale the future of WW Prime for 250+ million members by deeply understanding customer needs and planning for better customer outcomes. As a Principal UX Researcher, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods to understand the current state as well as uncover future customer needs and opportunities. You define research strategy and lead high-impact initiatives where the product and business strategy is highly complex. With a keen eye for adapting existing methods and creating new research frameworks, you provide critical insights that influence end-to-end customer experience and long-term business strategyKey job responsibilities* Asking better questions to define WW Prime research strategy and own the research roadmap in partnership with the research team and cross-functional partners * Lead complex, high-impact research initiatives where the future product strategy has yet to be defined, and apply the research to a strategy that benefits the business and customers * Adapt and create new user research methodologies to meet the unique needs of your product(s) or business goals* Mentor researchers, empowering their growth and development* Define prioritization criteria and measurement frameworks for the research you conductA day in the life* Leads user research that influences end-to-end customer experience and impacts the long-term business strategy * Advocates for inclusive and diverse products that serve all types of customers* Partners on significantly complex research studies to identify customer segments and latent needs across teams* Brings clarity to complexity, probes assumptions, illuminates pitfalls, and fosters shared understanding of customer needs* Communicates pragmatically, balancing business and customer needs, and asking the hard questions* Helps the organization move quickly, experiment and learn. Shows high judgment in driving executive-level escalations, and leads with grit and optimismAbout the teamThe Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers and are relentlessly focused on improving the membership experience to delight customers around the globe. To accomplish that, we are seeking a Principal UX Designer to join our growing team and help lead, define, and improve the end-to-end Prime CX. Prime UX researchers and designers work with global Product, Marketing, Branding, Science, and Tech team partners, to deliver compelling customer experiences for Amazon.BASIC QUALIFICATIONS* 10+ years of experience conducting UX research on products and working in close partnership with executive leadership* Deep technical proficiency in different research methods, including when and how to apply them during the product development process* Master's or PhD degree in Data Science, Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field* Experience communicating user research findings with senior cross-functional partners to drive impact ...

Principle Finance, Buy with Prime and Multi-Channel Fulfillment

We are looking for a high-caliber Principle Finance Manager to support Project Santos (Buy with Prime and Multi-Channel Fulfillment) to drive domain teams projects with strategic significance and high exposure. In this role you will work closely with business leaders to define the strategy for the business and help the team through project ideation to post-implementation activities. You will be responsible for building scalable finance processes and analytical frameworks that can be leveraged by multiple cross-functional teams. You will apply both business and analytical acumen in a fast-paced, ambiguous and innovative environment.We are looking for an experienced finance leader with strong analytical and communication skills. The ideal candidate will have the ability to clearly articulate financial results and analytical insights to senior business and finance leaders, both verbally and in writing. Scrappiness is a must, as is the ability to dive deep into the data to help the new business achieve results. The successful candidate should be able to think and act strategically and tactically, possess solid business judgment, strong analytical skills, attention to detail and the desire to dive deep into data results and problem solving.If you enjoy dealing with high ambiguity, complexity, creating processes, and broad scope that will be at the epicenter of our initiative, come join us!Key job responsibilities- Deliver financial analyses, insights, narratives, recommendations, and solutions to business and finance leaders - Provide strategic guidance and feedback to support key program decisions including long-term business vision, product roadmap, and pricing- Own the implementation and validation of systems that support financial and accounting activities after product and service launches - Invent, implement, and track key metrics in an effort to generate insights and identify opportunities for improvement- Lead monthly financial reviews, quarterly forecasting, and annual planning processes- Drive increased efficiencies through reporting automation, outsourcing, and process optimizationA day in the lifeAs a team that is still launching and building, we must participate with all analytics that provide decision support for areas such as payback/ROI, efficiency of spend related to marketing/discounts/promotions, product valuation and incremental value, etc. Much of the work is ambiguous, but with a solid foundation of critical thinking skills and resourcefulness, helping provide a solid financial framework across activities will become a baseline for prioritization and improved decision making.About the teamThe Senior Financial Analyst will work in a highly collaborative team with multiple stakeholders, not limited to our primary business partners. Our team identifies opportunities and potential risks to our product plan, features, and pricing. We collaborate with business leaders and quantify, analyze, and recommend incremental business building activities.BASIC QUALIFICATIONS- 12+ years of tax, finance or a related analytical field experience- 7+ years of finance technology, forecast & budgeting, or other finance-focused competency experience- Experience with Tableau, Python, SQB, Quicksight, Cognos or or other BI packages ...

Principle Product Manager-Technical, AWS WAF, AWS Web Application Firewall

Web Application Firewall (WAF) makes it easy for customers to author firewall policies which inspect incoming HTTP requests to help protect their applications from attacks by allowing them to configure rules that allow, block, monitor (count), or CAPTCHA web requests based on conditions that they define. These conditions include IP addresses, HTTP headers, HTTP body, URI strings, SQL injection and cross-site scripting. By supporting association with CloudFront, Application Load Balancer, API Gateway, and AppSync customers can protect their applications and resources whether all in on the Cloud, maintaining on-premise data centers, or using a hybrid Cloud approach. What challenges does the WAF Team tackle? We build a highly available low latency distributed system that allows customers to propagate changes worldwide in minutes to respond to active attacks in real-time. We’re fully integrated with several others AWS Services to give customers the insight and control they need. What is special about the WAF Team? We own the direct customer experience as well as the per request processing of rules for CloudFront, API Gateway, Application Load Balancer, and AppSync. Not only do we build an AWS Security service, but we’re a customer of AWS using other AWS services to provide the solutions to our customers that scale and seamlessly integrate with their existing workflows. Leaders on our team get to solve some of the hardest computer science problems including building highly available distributed micro-services and global scaling across both AWS Regions and CloudFront edge locations. Who we are looking for? The WAF team is looking for a Principal Product Manager to help us build new services and improve our existing services for internal and external customers.You will work closely with other teams, our security experts and engineers to identify opportunities to launch new products and continually improve our defenses against the threat actors.For this role, your passion for network security, cloud computing and endpoint protection will need to complement a deep understanding of the business P&L.We need strong technical candidates with proven analytical capabilities, strong persuasive writing skills, and the tenacity to develop ideas independently and thrive in a fast-paced start-up environment.Key job responsibilities Growing and operating the AWS WAF business. Working closely with a geographically distributed team, including engineering, product and go-to-market execution. Partnering with product marketing, business development and sales to drive adoption and revenue. Delivering innovative and iterative solutions to significantly improve the resiliency for the global Amazon network, Amazon.com, and all AWS services. Contributing to the overall strategy for AWS Edge Security. As an ideal candidate you demonstrate the ability to dive deep with a willingness to learn what you lack. You are able to review system designs and have a good sense of feasibility, operational stability, and time to deliver. You have exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions Strong product leadership. You have a history of innovative product definition backed by good judgment. You have excellent communication skills and the ability to drive cross-team collaborationAbout the team*Why AWS?*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Principle Worldwide Specialist - GenAI, Data and AI Specialists

As the landscape of AI rapidly evolves, and given the rise of Generative AI models and Applications, AWS is seeking a Worldwide Data and AI Specialist to join our growing team and drive innovation in our services, go-to-market, and how we best support customers for sustaining success with Data and AI, globally.The emergence of Generative AI has unlocked unprecedented possibilities for our customers. By seamlessly combining large language models with expansive foundation data, these transformative technologies enable customers to generate rich, contextual content, automate complex workflows, and unlock new business opportunities. However, the success of Generative AI hinges on the curation and integration of high-quality data – a challenge many customers find along their journey with Data and AI.In this role, you will be responsible for deeply understanding the specific data and AI needs of customers across segments, industries, and geographies. Through extensive research, customer engagement, and hands-on experience, you will uncover critical insights that will shape new guidance, solutions, and engagement models to delight customers and empower them to harness the full potential of Generative AI. In this role you will also be responsible for having a deep understanding of market and technology trends for Data and AI, prioritizing related challenges and opportunities based on size of their impact, and sharing across the broader Data and AI Specialist, and AWS Sales organizations, to drive continuous improvements in go-to-market and customer engagement for Data and AI.Key job responsibilities• Continuously monitor industry trends and customer feedback to identify emerging needs and opportunities, and proactively develop strategies to address them• Develop comprehensive guidance and strategies to help customers navigate the complexities of foundation data curation and integration, enabling them to unlock the full potential of Generative AI• Leverage your expertise to develop new guidance, solutions, and engagement models to ensure Sales and Specialists teams work proactively with customers, allowing them to capitalize on the benefits of the latest Generative AI advancements• Collaborate closely with cross-functional teams, including sales teams, specialist teams, product management, engineering, sales operations, finance, and other key stakeholders, to bring your insights to life and drive meaningful customer outcomes• Provide regular insights to Sales Operations and Finance teams to operationalize mechanisms to continually improve how we measure our business and customer success with Data and AI projects• Serve as a subject matter expert and thought leader, sharing your knowledge and insights with the broader AWS community, including leading executive-level briefings on data and AI topicsAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 10+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Excellent communication and presentation skills, with the ability to translate complex technical concepts into business-friendly language ...

Privacy Compliance Specialist, Shopping Privacy & Trust

At Amazon, trust is of utmost priority and we strive to deliver customer-obsessed and privacy sensitive shopping experiences. We are looking for a customer-obsessed person who is passionate about privacy. You will deep dive into privacy compliance issues across multiple business lines and work with internal stakeholders to ensure privacy requirements are promptly addressed. If you are interested in enabling exceptional privacy and data management standards for customers, energized by a fast-paced and evolving environment, can deal with ambiguity, thrive at working independently and efficiently to address issues for internal stakeholders, and enjoy improving the processes you are a part of, this role may be a fit for you.You will partner with a large set of business and technical leaders to implement both processes and tools to raise the privacy bar. You will evaluate new products and services to identify compliance obligations and help design solutions to meet them. You must be able to thrive in a fast-paced environment with high complexity and ambiguity. Key job responsibilities• Conduct privacy compliance reviews and make determinations related to DSAR, Deletion, and Retention for a wide range of technical products, devices, and services. • Identify privacy related issues and effectively manage escalation and exception processes, including communication to leadership as needed. • Develop, improve, and maintain procedures and SOPs used by privacy reviewers. • Work with stakeholders such as privacy, legal, policy, and engineering teams to ensure sound protocols are in place to manage evolving privacy obligations. • Contribute to improvements to privacy review processes, mechanisms, and tooling. • Assist in maintaining other privacy-focused documentation including procedures and internal guidelines. • Support cross-functional projects to address emerging global privacy obligations.• Audit services and drive remediation.• Policy Engine reports evaluation and remediation A day in the lifeThe ‘day-to-day’ aspect of this role will working with engineering and service teams to review Amazon Shopping services for compliance with global privacy obligations related to DSAR, deletion, retention, and other privacy policies. You will be responsible for working to help identify and resolve issues around how data is used, retained, and returned to customers. Additionally, you will spend time working to develop mechanisms for ensuring a consistent privacy experience through work with partner teams and across the broader Amazon environment.BASIC QUALIFICATIONS- 3+ years of experience in an information security, privacy, compliance, risk management role or role with comparable experience.- Bachelor’s degree or relevant work experience. ...

Process Engineer - Technology

Are you passionate about automating, designing processes and simplifying work? Is the opportunity to contribute toward Amazon's ability to scale operations inspiring? We are looking for experienced process engineers coming from a technology background with the ability to deep dive, invent and simplify and who have a high degree of ownership.Our BusinessWe serve Amazon’s third party sellers, one of the fastest growing businesses inside Amazon with over a million merchants, vendors and brand owners selling on Amazon’s international marketplace. We drive the solutions to ensure our sellers are successful, building the communication tools that sellers use to receive help and drive cross-functional initiatives to improve their overall experience. We are changing the world of seller engagement.Our ImpactThe result of our work is seen in the growth of the Amazon business in physical gross merchandise sales sold by independent third-party sellers. We’ve had a direct impact on Amazon’s success in attracting and retaining third party sellers. Our work with sellers is paramount to Amazon’s ability to continue to offer customers the largest product selection at the lowest price. Partner Support and Solutions is looking for customer obsessed individuals who are committed to solving complex challenges that accompany growth and scale.The RoleAs a Process Engineer, you will be responsible for analyzing operational processes to design, development, test, launch and continuous improve high quality self-service software products called Paramount workflows. In this role you will partner with the greater PSAS organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with product managers, software engineers, business analysts and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows.Key job responsibilities· Engage with program and business stakeholders to document requirements, create functional specifications and generate process maps (BPMN)· Design, develop, test, launch and improve Amazon Selling Partner self-service software products (Paramount workflows)· Become a subject matter expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows· Engage with software development teams to understand and guide evolving program technology· Author content in various markup languages (Mustache(5), Markdown, HTML, CSS)· Understand and leverage Amazon technology and services· Deep dive technical product or operational issues to propose and implement simple and effective solutionsBASIC QUALIFICATIONSBachelor's degree in engineering, information technology, related technical field or the equivalent experienceExperience in a similar role (process development, product design, software development, business process improvement)Working knowledge of data and process modeling (i.e. process mapping, wire framing, simulation, developing logic, scripting and etc.)Experience with programming/mark up/scripting languages (Java, JavaScript, Ruby, SQL, Markdown, HTML and CSS)Experience with scrum and delivering web application products ...

Product Designer , Amazon Music Product Design

Do you love music and are excited about building the future of music experiences? Are you driven by directly impacting the look and feel of customer facing applications? Do you want to collaborate with design and engineering experts to deliver technologies that help accelerate innovation at Amazon? If so, the Amazon Music Product Design team is looking for a talented, passionate, Product Designer with a track record of delivery, ownership and attention to detail that is excited to help us grow our design system, and accessibility practice. You will help champion how the Amazon Music design team delivers experiences that are distributed around the world, spanning mobile apps, web, tv, and voice for our customers across different geographies and musical cultures. Key job responsibilities- Contribute to the development and maintenance of our design system.- Design and implement reusable UI components that balance functionality, aesthetics, and accessibility.- Ensure WCAG 2.2 compliance across all design system components and patterns.- Work closely with engineers to define component specifications and behaviors.- Conduct regular audits of existing components for accessibility and usability.- Document components and usage guidelines.About the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. Learn more at https://www.amazon.com/music.BASIC QUALIFICATIONS- 5+ years of design experience- Have an available online portfolio- Experience working with or contributing to design systems- Understanding of WCAG 2.2 standards and accessibility requirements- Strong portfolio demonstrating systematic design thinking and component creation- Proficiency in modern design tools (Figma, Adobe Creative Suite, etc.)- Experience with component documentation and design tokens- Knowledge of front-end technologies (HTML, CSS, JavaScript, React, React Native) and their capabilities ...

Product Launch Manager, Ring/Blink NA Sales and Marketing

We are seeking an experienced Product Manager to join the Product Launch Management (PLM) team to focus on building the product launch roadmap and launch strategy for products globally. In this role you will lead the go-to-market (GTM) efforts, with principal responsibility for launch strategy and execution. The ideal candidate will be metrics-driven with strong ownership. He/she/they should also be comfortable with the technical aspects of product development and understand priorities for next-generation and new-to-world devices to our customers. You will need to be able to prioritize effectively in a fast-moving environment and communicate clearly and persuasively to drive focus and excellence. This person will work closely with cross-functional teams such as Product Management, Finance, Sales, Brand and Product Marketing, Retail, Online Experience, Legal, PR, Customer Service, and Demand and Supply Planning. He/she/they will guide all teams to make key business decisions and execute launches of products that delight our customers. Key job responsibilities• Drive GTM strategy for new products, including but not limited to target release dates, global assortment strategy, and drive a cohesive global launch• Build overall launch work-back-schedule, align with stakeholder teams, and track tasks and milestones to ensure a successful, on-time product launch• Work with Product Managers, Product Marketing, and Category to drive customer need, relevant features, and launch timing for new hardware and software/features/app• Partner cross-functionally to drive innovative marketing programs and merchandising opportunities that are impactful to the business• Develop and present cohesive project view to leadership with business and launch strategy • Be a voice of the customer by sharing their needs and product feedback, uncovering insights that lead to improved customer experience, product, and marketing• Lead and drive launch efforts through owning cross-functional meetings, documentation, coordination and actual launch/shiproom, including the final product detail page review and sign-offA day in the lifeAs a Product Launch Manager, you will be managing multiple new product launches at various stages. We work cross- functionally but closest with Product Management, Marketing, Category, and Demand and Supply Planning teams. In the morning, you my host a launch readiness call or have meetings with EU/MEA teams. You may then have a financial assessment and strategy review meeting with Finance and Category teams for a product you are managing. In the afternoon, you may finalize GTM documentation and prepare for leadership review before you review a product detail page with Creative and Online Experience teams. Toward the end of the day, you may follow up with action items with stakeholder teams to ensure we are on track to hit the next milestone and prepare for your GTM weekly call the next day, or hop on a call with APAC (JP, ANZ) teams to discuss product assortment strategy. Note these are just examples of various activities that could be part of a typical day. About the teamThe role of the PLM is to set and drive a cohesive launch strategy for our products. They are the product launch subject matter experts from PRFAQ (Press Release, Frequently Asked Questions) through end-of-life (EOL). They work with many cross-functional teams to drive decisions related to the marketing five P's (product, price, promotion, placement, and people). The PLM team operates as a hub for Product Management, Demand Planning, Finance, PR, Packaging, Marketing, Ecommerce, Online Experience, Retail, Business Development, and Customer Service teams. BASIC QUALIFICATIONS- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services- 3+ years of product management experience- Experience in balancing conflicting priorities dealing with ambiguity- 3+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional, global GTM programs for hardware- Experience presenting ideas to various levels of an organization to gain support for initiatives- Polished communication skills that include speaking, writing, presenting, and negotiating across business and creative audiences, as well as leadership- Flexibility and adaptability to changes in processes and program dates and requirements- Ability to navigate through ambiguity ...