Seattle

At Amazon, Principal Engineers are both visionary leaders and hands-on builders. As Amazon’s most senior individual contributors, Principal Engineers work on our hardest problems. While many companies this size take their foot-off the gas pedal, at Amazon, it’s still Day 1. This startup mentality, however, does not admit the luxury of a conservative approach. Principal Engineers venture beyond comfortable approaches to pioneer new spaces, and inspire others as to what’s possible.The Amazon Security organization is solving interesting problems across a wide range of businesses, from protecting AWS hardware to securing Kuiper satellites to end-point protection in Whole Foods around the world. Your vision could be instrumental in building brand new solutions that will touch the lives of billions of people, maybe even your own, if you are an Amazon customer!In this role, you are the lead architects for the biggest and most complex security projects. You will own and push the strategic security roadmap for your department and have a strong vision for where the organization should go. Principal Security Engineers ensure Amazon is leading the industry in building and providing the best in class security solutions, both to our customers, and protecting our organization, information, and data.Key job responsibilitiesPrincipal Security Engineer’s at Amazon have broad experience solving complex and highly exposed cyber security issues, as well as leading teams across security disciplines including penetration testing, security operations, encryption, or identity and access management. They need a deep understanding of the inner workings of the security department’s software and how these applications are effective against external threats, both for Amazon and our external customers. They are “the point of contact” for various external customers when it comes to information security matters. A Principal Security Engineer can answer questions like “how are our customers protected by adversary threats, and how do we continue to research and modernized our efforts against these potential coercions.” BASIC QUALIFICATIONS10 + years of experience in identifying security issues and risks, and developing mitigation plans ...

Amazon Advertising creates impactful, customer-focused advertising solutions and technologies. Our Ad Tech team builds the technology infrastructure and ad serving systems to manage billions of advertising queries every day. The result is better quality advertising for publishers and more relevant ads for customers. Our infrastructure supports millions of Internet users and handles billions of queries per day, all delivered in milliseconds. Our data platform processes massive data sets to develop business intelligence and analytics that are critical for the efficiency and profitability of our advertising business.Key job responsibilitiesWe are seeking an experienced and seasoned ads Solutions Architect who can consult with new and existing publishers to improve their monetization.In this role, you will:* Be a key technical liaison for Amazon's Publisher customers* Partner closely with Publishers, monetization teams and internal product & engineering teams.* Troubleshoot and resolve technical challenges for our customers* Champion new product requirements and features for development* Identify short and long-term product opportunities and provide actionable recommendations to customersBASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy touse. We are seeking an experienced and innovative AWS Solutions Architect to help customers design and implement AI-powered workflows for biomolecule design. In this role, you will partner with life sciences organizations to architect scalable, secure, and high-performance cloud solutions on AWS that accelerate drug discovery and development. You will leverage AWS’s suite of AI and machine learning services, along with industry-specific tools, to enable customers to build, deploy, and optimize workflows for the design, analysis, and validation of biomolecules, such as proteins, enzymes, and antibodies.As a key technical advisor, you will guide customers through the process of building cloud-native architectures that integrate AI/ML models with complex biological datasets. You will work closely with data scientists, computational biologists, and bioinformaticians to ensure the solutions meet both scientific and business objectives. Your role will also involve collaborating with internal AWS teams to refine and evolve best practices, ensuring the seamless adoption of AI-powered solutions in the field of biomolecule design.Key job responsibilities- Design and implement cloud architectures that provide state of the art AI-driven biomolecule design workflows and results.- Collaborate with life sciences customers to understand their specific challenges and tailor AWS solutions to their needs.- Integrate AWS services for life sciences, such as AWS HealthOmics and Amazon SageMaker, with bioinformatics and biomolecule design tools and models.- Provide technical guidance on security, scalability, and cost optimization for cloud solutions.- Work closely with cross-functional AWS teams to support customer success and drive the adoption of AI-powered workflows in the life sciences.- Stay current with industry trends in bioinformatics, computational biology, and AI, applying the latest innovations to customer projects.A day in the lifeYou will work closely with AWS customers and with AWS service teams to make AI driven drug design an everyday reality. You will spend time at customer sites, brainstorming and problem solving with their engineers. You will also work with AWS Service and Solutions teams on features, services, and products not yet released. Shaping their definition, and helping those teams build the best products for their customers. You'll have a high ownership, and high innovation role. You'll help customers and AWS teams find the right way to use the power of AWS to design better drugs.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications- 10+ years of experience solving Life Sciences problems with applied computing (e.g. bioinformatics, computational chemistry, ML modeling, structure prediction, effect prediction, etc.) ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.If you are an experienced professional with a passion for technology and hungry for driving change and impact at a Global scale you might be a fit for the Amazon Web Services (AWS) procurement team. Come armed with your knowledge for a position where you will own, build, and run technology sourcing and operations and engage with multiple business and engineering partners to drive plans and execution to satisfy the demanding needs of a high growth industry impacting markets worldwide. This is a great opportunity for someone who thrives on optimizing operations, driving results and who wants to be accountable for a significant impact.AWS Infrastructure Sourcing and Procurement team is looking for an experienced, Principal Technical Sourcing Manager to be part of the Networking team to lead strategic sourcing, technology road mapping, industry enabling and related project execution for components including Switch ASIC, other critical networking silicon and related platforms for our growing Infrastructure. A Principal Technical Sourcing Manager in the Networking Category is a thought leader responsible for developing Sourcing Strategies and clear action plans to drive the lowest total cost of ownership fueling the exponential growth across our Data Centers as we meet and exceed customer demand. In this role you will lead internal engagements across Supply Chain, Engineering and Business organizations while diving deep into the technologies and operations both from a product and Supply Chain perspective. You will analyze trends involving the industry players – vendors, customers, and technology to develop strategies to reduce cost, minimize risk, protect continuity of supply, and utilize emerging opportunities, allowing AWS to meet and exceed its goals.Key job responsibilitiesGeneral Work Activities· Create strategic sourcing plans for a business unit, department, or project to satisfy internal clients· Take action and advise business partners to reduce costs that are focused on supply base, creating greater efficiencies and economies of scale· Own the analysis of the spending patterns for savings opportunities through the category and become a subject matter expert for the verticals with which you are engaged· Ensure priorities are handled effectively by modifying plans and actions in your area of accountabilityFunction Specific Work Activities· Lead sourcing engagements and sourcing teams in opportunity identification and RFIs where appropriate· Develop negotiation strategies to deliver against business objectives and achieve sustainable relationships with suppliers· Analyze and determine opportunities to leverage and consolidate the supply base using system level tools and techniques· Evaluate supplier core competencies and competitive positioning using industry cost models· Review and approve a comprehensive list of suppliers for bid processes developed by analyzing the industry to understand trends and competitive positioning, ensuring system activation of the best possible supply base· Negotiate and implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions· Influence suppliers' manufacturing processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations by leveraging the growth of Amazon's spend· Manage Supplier Relationships and establish yourself as a primary business contact for key suppliersTravel required, approximately 20%A day in the lifeYou will be working closely with several business partners to manage the Networking Silicon business on a day to day basis, but will be heavily focused on mid and long-term technology sourcing strategies. You will partner closely with a very capable hardware engineering teams to devise sourcing and technology development plans to launch next generation networking hardware based on the silicon platorms you source. This will include interactions with hardware development teams, network design and deployment engineering teams, finance, legal, and others. You will also manage working and executive level supplier relationships with multiple silicon suppliers. You will be heavily focused on roadmap planning and execution against a technology migration strategy. You will work with closely with peers from your immediate core category team (GSM and PLM) to drive and execute a well-rounded category strategy (GCM = You, GSM = Global Supply Manager, PLM = Product Lifecycle Manager). You will leverage your expertise to build supplier relationships and architect agreements to support AWS' growing network. You will make responsible sourcing decisions that consider customer security, time to market, technology benefit, quality and cost.About the teamThe Networking team is made up of global category managers (Procurement), supply chain managers (Supply Chain), product lifecycle managers (Lifecycle) and technical product/program managers (Automation/Tools) who manage the broad base of networking suppliers and internal amazon initiatives that help build the AWS cloud. We drive supply continuity, technology development and adoption, cost optimization, and internal supply chain systems development for networking categories (switches, optics, cables, DWDM, branded OEM, and strategic silicon). We are located throughout multiple regional hubs in the united states and work with suppliers and business partners globally. We are a mix of industry experts and those aspiring to grow our industry expertise. We all bring something valuable to the table from our unique backgrounds; we highlight and celebrate our diverse backgrounds and leverage them to our collective benefit as a team.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of developing, negotiating and executing business agreements experience- 6+ years of professional or military experience- Bachelor’s or advanced degree in Electrical, Mechanical Engineering, Business, Supply Chain, Quantitative, Technical or quantitative field- 6+ years of experience working with engineering teams to develop technology roadmaps and supporting sourcing strategies- 6+ years of experience working with executive business partners both internally and externally to drive alignment to strategies ...

Join our Global Specialty Recruiting (GSR) team, where we find the best minds in tech, science, and leadership for Amazon's most challenging roles. We're not your typical recruiting team. Instead, we focus on finding rare talent for complex positions - from engineering to scientific research and executive leadership.Our diverse team brings together skilled recruiters, talent researchers, and coordinators. We also have experts in program management, business analysis, and operations support. Together, we drive the systems, policies, and practices that help Amazon build world-class teams.Working closely with Amazon's senior leadership and key partners in HR, Legal, Finance, and Security, we shape the future of talent acquisition. If you enjoy solving complex problems and connecting exceptional people with career-defining opportunities, you'll thrive here.What sets our Global Specialty Recruiting team apart is our deep technical expertise and worldwide reach. Our recruiters are deeply connected within the software engineering community, particularly among Principal, Senior Principal, and Distinguished Engineers. We use advanced sourcing strategies and industry relationships to find exceptional technical leaders. Instead of simply matching requirements, we partner with hiring managers to understand their team dynamics and technical challenges, ensuring we find candidates who will drive innovation and success.As a Principal Recruiter, you'll lead recruitment for these senior technical roles. You'll work with recruiting tools and collaborate with talented teammates who share your drive for excellence. Your strategic insight will help shape how we attract and secure top engineering talent.If you're passionate about connecting with world-class engineers and technical leaders, and want to impact how Amazon builds its next generation of engineering leadership, this role offers unmatched opportunity. You'll be at the center of identifying and attracting the technical visionaries who shape Amazon's future.This role offers significant autonomy and the opportunity to directly impact Amazon's technological leadership through strategic talent acquisition. You'll work at the forefront of tech recruiting, shaping the future of one of the world's most innovative companies.Key job responsibilitiesCritical success factors for this role include: Lead strategic talent acquisition for Amazon's most senior engineering roles, driving significant impact on the company's technological advancement.Act as a trusted talent advisor to senior leadership, providing critical insights and guidance on high-level technical hiring decisions.Develop and execute innovative, multi-faceted recruiting strategies to engage the total addressable market of engineering talent in a competitive landscape.Cultivate and maintain extensive networks within the tech industry, leveraging these relationships to build a robust pipeline of top-tier candidates. Autonomously manage end-to-end recruiting processes for key positions, from initial outreach to offer negotiation and closing.Collaborate with research teams to identify emerging talent pools and pioneer new approaches to candidate engagement and assessment.Lead client update meetings with executives, clearly communicating progress and strategizing on complex hiring challenges.Conduct in-depth evaluations of senior candidates, including exploratory calls, interviews, and 360-degree reference checks.Drive continuous improvement in Amazon's technical recruiting practices by sharing insights, writing influential documents, and implementing innovative solutions.Demonstrate thought leadership by contributing to the company's knowledge base on industry trends, talent landscapes, and effective hiring strategies.Coach hiring managers and leaders to enhance their talent acquisition capabilities, particularly for senior and executive-level roles.Quickly adapt to and become proficient in new technological domains to effectively assess and attract specialized engineering talent.Tackle complex recruiting challenges with creativity and persistence, finding solutions when traditional methods fall short.Embody Amazon's leadership principles, particularly in being vocally self-critical and consistently raising the bar for hiring standards.Balance multiple high-priority searches simultaneously, demonstrating strong project management and stakeholder communication skills.BASIC QUALIFICATIONS - 10+ years of progressive corporate and/or search firm recruiting experience with a focus on science and/or engineering candidate generation in a complex and competitive market - 5+ years advising, influencing & hiring at the executive level ...

Do you want to design, build, and implement strategic talent systems to make Amazon the premier destination of Earth’s most talented people? Do you love technology and innovation and working with business teams who are building the future in Tech and paving the path in innovation? If you answered yes to these questions, we have the right role for you.As a key member of the World-Wide Amazon Stores (WWAS) Talent Management team within the People, Experience and Technology (PXT) organization, the Principal TM Tech Leader role provides an exciting opportunity to contribute your experience and passion for all things talent technology in a complex and global business. This individual will lead customer-centric strategic talent management initiatives, plans, and programs and will work closely with World Wide Amazon Stores Tech business teams and HR leaders.This role is dedicated to organizations within our Tech remit, and will report into the WWAS Tech Line Talent Management leader and be part of a broader team of talent management professionals who support the WWAS (World Wide Amazon Stores) businesses.This individual will be the co-pilot with business and PXT Leaders for all core people processes, including Org Planning and Org Design, Leadership Forecasting, Leadership Promotions, Performance Calibration, Succession Planning, and integration of Diversity Equity and Inclusion into the overall talent strategy. They will work with their team to define, build, refine, and implement progressive and industry-defining talent practices that support a subset of the WWAS Tech businesses.Key job responsibilitiesThe ideal candidate plays the role of strategist who masterfully uses data to tell to tell a compelling story, connect dots, and integrate into a practical talent strategy for Amazon’s WW Consumer business. The scope of responsibilities includes gaining and applying business acumen while conducting needs analysis, assessing macro trends, and translating data-driven analysis into an overarching talent strategy for the organization they support, all in partnership with business HR teams.The candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. The candidate should also be detailed oriented with the demonstrated ability to execute talent programs and initiatives in partnership with HR and business stakeholders. The candidate should possess functional knowledge of core HR areas preferably with experience in Talent Management, Organization Development, or as an HR Business Partner. The candidate should be self-driven and possess the ability to work in an ambiguous and global environment with minimal guidance or supervision.Key job responsibilities- Develop and implement Talent Management plans and solutions in order to achieve strategic business initiatives. Ensure talent readiness by creating mechanisms such as: Success Profiles, Talent Assessment and Leadership Investment Planning based on the business needs.- Partner with business leaders and HR leaders to define and establish a long-term talent strategy that may include: identifying critical jobs, determining talent gaps, assessing internal as well as external availability, and developing long term plans to bridge the gaps.- Lead and run need-based Talent Management projects with clients across teams and globally: driving and conducting needs analysis, creating and executing against talent plans/roadmaps, and reporting and audit of existing programs. Look at cross-business themes and integrate into the over-arching talent management strategy for the business.- Create processes that enable identifying and surfacing top talent to business and HR leaders in deploying the right employee, to the right job at the right time.- Identify appropriate metrics to measure effectiveness of talent management initiatives.- Partner with the HR community, including specialty functions and teams, to design and implement programs with a global impact. Recognize and adapt global best practices as appropriate.- Create process improvement mechanisms including automation on some of the existing processes/ tools to ensure standardization and consistency as we scale.- Lead a team of passionate talent management professionals.A day in the lifeThe WWAS Tech TM Leader diagnoses, designs for, and delivers innovative change management and organization development solutions to drive positive transformations across the business. Our mission is to create human-centered transformation experiences that position WWAS Tech talent members to do the best work of their lives, while raising the bar on delivering for customers.About the teamWe are building a team ready to tackle a broad array of problems at the intersection of business and builder imperatives. We operate as complementary to a dedicated business owner, augmenting their team’s efforts and driving end-to-end transformation. We work collaboratively with other groups to drive business impact together.BASIC QUALIFICATIONS- Bachelor’s degree in Human Resources Management, Organizational Development, Industrial/Organizational Psychology.- Minimum of 7 years of HR experience in a fast-paced environment.- Minimum of 7 years managing high-performing teams. ...

At Amazon Pharmacy, innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. Since 2020, we have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Principal Technical Program Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As part of the team, you will own the workstreams critical to our continual adherence to compliance programs cross-functionally across Amazon Pharmacy.You should be an experienced TPM who has a sound understanding of security engineering, programming, and an ability to understand compliance processes, evaluate opportunities for improvement, and to be able to drive innovative campaigns across organizations and teams.#everydaybetterKey job responsibilitiesDefining, scoping, and managing the delivery of compliance focused projects and campaigns from ideation with excellent project management skillsDiving deep into the workstreams across compliance programs to develop broad domain and technical understanding of regulatory and customer expectations and requirements to drive process improvement initiativesEvaluating the efficacy of compliance program activities and leading improvements to enable delivery at scaleAnticipating bottlenecks and provide escalation management (evaluating trade-offs, dependencies across teams, and making recommendations to stakeholders/leadership while balancing the business needs/commitments with technical constraints)Setting and embodying team culture and the quality bar, driving cross-team alignment by negotiating and resolving conflict smoothly with our without formal authorityDriving timely and transparent communication and reporting on progress on key deliverables, priorities, goals, and issues across the team and stakeholdersManaging emergent tasks against multiple shifting priorities, mitigating risks, and eliminating blockersLeading collaborations on cross-team engagements and advising on challenging business goalsBridge communication with both technical engineering and business teams to connect business requirements with development roadmaps, guiding strategy and negotiating designOperate a quality rhythm of the business, continuously coordinating and driving adoption of improvement efforts to manage regulatory expectationsBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon’s Personalization team is responsible for tailoring the experience of every customer on Amazon’s most prominent pages, billions of times a day. Utilizing state of the art machine learning techniques, we build highly scalable, real-time systems that determine the content customers see across the Amazon ecosystem.As a TPM, you will work with a team of engineers designing and implementing cutting edge page optimization systems, inventing ways to multiply the rate of innovation across the company on behalf of our customers. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. An ability to assimilate a large number of inputs from stakeholders, develop cohesive designs and functional specs, prioritize and deliver them in a successful and timely manner is expected. You will clearly communicate goals, requirements, roadmaps, and timelines to internal cross-functional and remote project teams. You are entrepreneurial, innovative, and thrive on solving tough problems. Maturity, sound business and technical judgement, negotiation skills, ability to influence, and leadership are essential to success in this role.You will have a unique opportunity with large scope and responsibility – you will directly impact and help manage features generating billions of dollars of revenue per year. You will collaborate with teams and leaders across the entire company, including the most strategic programs, and gain exposure to many aspects of the Amazon business. You will be a part of a fast paced, growing research and development team. If you want to help build the future of personalized merchandising on Earth’s biggest online retailer, we would love to talk to you!About the teamAmazon’s Personalization organization is a group that leverages Amazon’s expertise in machine learning, big data, and distributed systems to deliver the best shopping experiences for our customers. We work full stack, from foundational backend systems to future-forward user interfaces. Our team’s culture is centered on rigorous experimentation and data-driven decision-making. We care deeply about our customers, as well as the well-being and growth of our team members. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in hands-on work managing complex technology projects ...

Want to join a team that protects and improves the buyer experience of millions Amazon customers and builds earth's most customer-centric sellers daily - using innovative technology including machine learning, data mining and big data analytics, cloud computing services, and highly available/scalable distributed systems that support hundreds of millions of transactions across the globe?We have an exciting opportunity with the Regulatory Intelligence, Safety, and Compliance (RISC) engineering team, to architect and build engineering systems to quickly and accurately identify and mitigate product compliance/safety issues, and potential risks to the customer experience.We are looking for a highly motivated, top notch Principal Tech Program Manager with both business and technical acumen to drive this exciting initiative: helping to shape our roadmap, defining the platform that allows many teams to innovate quickly, and integrating these efforts into a coherent product. Our ideal candidate has great insight into our customers (and the analytic skills to develop these insights), the vision and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative design, and interpersonal and project management skills to harness the passion and energy of teams across the company to turn their designs into products that will delight our customers.In this role, the Principal Tech Program Manager will work closely with senior leaders, stakeholders, software engineers, Machine Learning scientists, and product teams across Amazon to deeply understand the buyer, seller, and vendor experiences, and drive large cross-org innovations results.If you’d like to make a real-world difference by working hard, having fun, and making history, this is the team for you!About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 7+ years of technical program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Billing is responsible for the largest cloud billing platform, processing quadrillions of usage data into millions of invoices that amount to billions of dollars globally every month. As customers around the world move to the cloud, we need ambitious seasoned product managers who want to help define and build the future of cloud billing so we accelerate cloud adoption as the leader in cloud computing. The new AWS Billing Core Product team is looking for a Principal Product Manager to be founding members who will play a pivotal role in defining and driving the overall multi-year product vision and strategy for AWS Billing, and own a variety of fundamental billing concepts (e.g. pricing, service-type billing, billing consistency). A successful candidate (1) thrives in ambiguity, (2) relentlessly dives deep to solve known hairy problems, and (3) is a self-starter who can apply first principles thinking to uncover opportunities to simplify complex products for our customers. Given the breadth of AWS Billing, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You will have the opportunity to impact millions of diverse global customers ranging from startups to well-known Fortune 100 enterpriseswith unique varying needs, hundreds of AWS services (such as Amazon EC2, Amazon S3, and Amazon DynamoDB), and thousands of external Channel Partners. Come innovate with us!Key job responsibilities* You have broad understanding of systems and software engineering concepts, and apply this technical knowledge to invent, evolve, improve, and simplify. * You define the strategic vision and the long-term roadmap to achieve it, ensuring you are working backwards from customers and utilizing data analysis to guide you. * You lead internal technical conversations by outlining the technical design, being the owner of trade-offs between technical cost and business value. * You understand and can represent the reasons behind the architecture decisions of product or feature, and consistently bring strong, data-driven business and technical judgement to decisions. * You partner effectively with other leaders involved in the design, development, and delivery of software systems and features. * You influence adjacent teams’ roadmaps, and collaborate with them regarding approach and prioritization. * You create success measurements linked to desired customer outcomes, set goal targets for these measurements, and are responsible for defect identification communication and reporting.About the teamThe new AWS Billing Core Product team aims to accelerate our customers and AWS growth by: (1) spearheading continuous multi-year billing product strategy definition across AWS billing organization, (2) owning innovation of billing-wide concepts (e.g. pricing, service-type billing, billing ease of use and consistency). Be a founding team member to shape the culture of this new organization and the future of cloud billing.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience owning/driving roadmap strategy, definition, and trade-offs for a portfolio of products- Bachelor's degree in Computer Science, Engineering, Mathematics, Economics, Business or a related discipline ...

Amazon Photos is looking for a Principal Technical Program Manager (TPM) to lead our Trust and Safety programs.Amazon Photos helps consumers preserve and re-live their memories. The service comes with unlimited photo storage for Prime members and apps are available on iOS, Android, Web, Desktop, Fire Tablet & Fire TV. The service is also integrated into Alexa devices such as Echo Show and Echo Spot. Amazon Photos is the latest digital offering to consumers released on the heels of the Amazon Music and Amazon Video offerings. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a great product.WHO YOU ARE:You love inventing on behalf of customers and collaborating with creators of many disciplines to deliver the architectures and security systems which enable a trustworthy, high quality customer experience to be delivered to millions of people. You are looking for a place to apply your technical and program management expertise, filling a critical role alongside mission-driven engineering, science, QA, product, marketing and UX teams. You know how to improve the quality and speed of delivery by gathering high quality requirements, driving toward the right architectural outcomes, and by identifying, tracking and communicating the path to delivery within and across the organization. Always looking for ways for us to improve, you identify and create mechanisms which will help us raise the bar on the next release.YOUR SKILLS:As a Principal TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs against technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.Key job responsibilities- Work with our engineering teams, leadership, legal, and security and privacy experts within Amazon to ensure we maintain and raise the bar regarding the Trust and Safety of Amazon Photos applications, services, and customer content. - Collaborate with audit teams to identify gaps and opportunities and to align with engineering teams on the right course of action to architect, plan and implement improvements and new programs which you will help identify. - Closely work with Product Management, UX and our organization’s senior leadership to make sure we are building the best customer experience using the best-in-class Trust and Safety measures. - In becoming the organization’s expert in this important area, you will lead the Think Big process, making sure we are looking around corners and planning to make the right investments.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

Selling Partner Financial Technology (SPFT) vision is to enable every Selling Partner to thrive and grow into a global selling success through providing a financial experience with unparalleled trust which delights all Selling Partners regardless of how they interact with Amazon. We support WW Selling Partners (SP) and internal customers with an intuitive end-to-end financial management experience, reliable accounting and tax solutions, and financial technology services to accurately calculate, book, and bill Vendor Funding (VF). We support 2.7MM+ Sellers across 35+ businesses and 125K Retail Vendors. As a Principal Technical Program Manager, you will be responsible for defining and delivering important programs with broad cross-organizational, cross-business, and significant technology impact. Your work focuses on very large engineering effort that solve significantly complex and endemic problems. You will collaborate with technical teams and business owners to deliver software solutions which enhance our vendor funding technology. Our ideal candidate has the insight ( and the analytic skills to develop these insights) and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative design, and interpersonal and project management skills to harness the passion and energy of teams across the company to drive the designs into the world as products that will delight our customers. In this role you will work closely with stakeholders, software engineers and product teams to deliver our most complex, high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, and continuous process improvement. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Check out our team videos: https://www.amazon.com/photos/share/jQ4JQeGDAfLpr18vlFCVjQ1Oll2usPd5b63saOCwyEdOur systems are at the core of Amazon.com websites because we serve up the product and offering catalog containing billions of records. We are the authority for product information and critical purchasing data, such as availability and price. Our systems respond to billions of requests per day from hundreds of internal clients that power the website and other customer interfaces, such as Kindle and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds. Our team owns software running in a distributed, high performance, high availability NoSQL data storage system with an inbuilt micro-service computing environment that calculates and vends product and offering information. In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses. You must be able to: - Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects. - Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions. - Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders. - Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities. - Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals. - Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints. - Create, maintain and disseminate project information to stakeholders.BASIC QUALIFICATIONS- 10+ years of technical program management experience- Experience owning/driving roadmap strategy and definition- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules ...

Are you passionate about building bar-raising experiences that will make Alexa the most personalized AI assistant? Do you thrive in tackling innovative new problem spaces? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? The Alexa Customer Journeys team is looking for a Principal Technical Program Manager (TPM) to drive programs in the Alexa Personalization space. As a PTPM for Alexa Personalization, you will partner with product managers, software engineers, scientists, designers, and quality assurance to ensure that Alexa learns from, and personalizes every user interaction. You will work horizontally across Alexa, AGI and Amazon Personalization, and own mechanisms to prioritize and streamline communication and project delivery across a diverse and highly technical range of Amazon partners. Key job responsibilities* Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels* Make tradeoffs while balancing the business needs with technical constraints* Work closely with product, science and engineering teams to define near term and long term product roadmap* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time* Serve as a trusted advisor to product, science and engineering teamsA day in the lifeThis role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences.This role requires someone that is excellent at stakeholder management and can present well in front of L10+ forumsBASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon is seeking a Principal Technical Program Manager to own server availability for AWS customers. This is a critical role, ensuring that server compute capacity is consistently available to meet customers needs and that interruptions don’t interfere with running workloads. Amazon is dedicated to providing customers with the best experience that allows achievement of their goals on AWS, and this role will directly impact customer satisfaction. You will be responsible for tracking and reporting on the overall state of compute fleets, but also identifying and solving any concerns prior to them causing impact. Working within the AWS Hardware Engineering team, this role requires a strong understanding of technical deployment methodologies and safeties, as well as an ability to develop solutions for the short, medium, and long term. In addition to technical ability, the role requires strong written and verbal communications skills to communicate and coordinate across hundreds of teams on progress towards goals, and ideas for improvements.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.Key job responsibilities- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 4+ years of software development or hardware development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes, and coordinating schedules- Experience owning/driving roadmap strategy and definition- Strong ability to communicate verbally and in written formatBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), Computer Vision, Machine Learning, Ontology, and Natural Language Processing (NLP) to customer service associate experiences and foundational technologies.As a Principal Technical Program Manager (TPM), you will accelerate the evolution of data capabilities as a strategic asset within Amazon Customer Service globally, translating complex business requirements and customer needs into scalable technology solutions across organizations. Leading high-impact technology programs, you'll collaborate with cross-functional teams (e.g., engineering, scientists, product management) to define technical architecture, align system priorities, and design solutions that deliver measurable business value while combining strategic vision with hands-on technical acumen. Operating with significant autonomy, you'll solve complex data engineering challenges with efficient solutions that optimize operations and system quality, working across product, engineering, and business teams to drive architectural decisions. The ideal candidate brings strong business judgment, architectural design expertise, excellent documentation skills, and deep experience with modern data stack and distributed systems.You care deeply about customers and work well in a fast-paced setting, handling many projects at once and using your skills to create effective solutions. You can think big picture while still getting hands-on with the work, helping you solve complex problems and keep focused on making things better for customers. Key job responsibilities• Technical Program Strategy and Delivery: Drive critical cross-functional infrastructure builds with broad organizational impact and clear customer benefit. Define comprehensive technical requirements that address significantly complex problems while delivering long-term solutions for our customers. Operate with high autonomy in managing technical programs that have substantial business, engineering, and customer experience implications.• Leadership and Influence: Build and maintain strong relationships across organizational boundaries, consistently advocating for customer needs in technical decisions and representing complex trade-offs clearly to senior leadership. Transform ambiguous business and customer needs into actionable technical requirements through effective stakeholder engagement. Foster an inclusive culture where diverse perspectives are heard and customer-focused solutions are prioritized.• Requirements Definition and Program Orchestration: Lead the development of technical requirements that resolve significant cross-organizational challenges while maintaining focus on customer experience. Negotiate priorities across competing demands, using customer insights and data to inform decisions. Manage complex dependencies and risks across multiple areas.• Strategic Impact and Innovation: Deliver noteworthy contributions recognized both inside and outside the organization, particularly in improving customer experience and data infrastructure build quality. Probe assumptions and illuminate potential pitfalls during technical planning and requirements definition, always considering customer implications. Align teams toward coherent infrastructure build strategies while fostering an environment of continuous improvement.Come join a team of bright, passionate, and customer obsessed individuals who are having fun and making. We'd love to talk to you!A day in the lifeA typical day for a Principal Technical Program Manager in the Customer Service's Data and AI team involves balancing strategic thinking with hands-on problem-solving. They solve real-world problems by driving important and complex data initiatives while ensuring alignment with customer needs and business objectives. They dedicate time to translating complex business requirements into practical technological solutions, often addressing challenging data engineering problems. A significant aspect of their role involves developing project plans, aligning milestones across teams, writing documentation, developing and monitoring metrics, understanding end-customer requirements and pain points, and reporting on the status of efforts. By the end of the day, they have typically resolved complex technical issues, advanced important data projects, and conceived new ideas to improve how Amazon utilizes data to transform the customer experience.About the teamThe Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), Computer Vision, Machine Learning, Ontology, and Natural Language Processing (NLP) to customer service associate experiences and foundational technologies.BASIC QUALIFICATIONS- 10+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- Bachelor's degree in Computer Science, Engineering, or a quantitative field preferred ...

Want to join one of the fastest growing businesses at Amazon? Do you have proven product management ability, exceptional communication ability, project management skills, and the ability to multi-task and thrive in a fast-paced environment? We are looking for an experienced technical program manager to join our team.Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our stores and advertising businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Want to join one of the fastest growing teams at AmazonThis position has a high-degree of customer impact and engagement. For this problem space within our platform, it is truly Day One, and as such there many opportunities to influence not only the technical direction but also the success of one of Amazon's fastest growing strategic businesses. We are a high-profile business unit, with support and interest from all parts of Amazon and its most senior levels of management.We manage the end-to-end lifecycle of global advertising making it easier for advertisers to advertise globally. The Principal Technical Program Manager will be responsible for defining the vision and executing on building a global ads experience. You will help define our strategy and will design and implement program direction to ensure the platform enables business growth. You have excellent communication skills and judgment, and are comfortable evangelizing the platform functions and services with a wide range of senior business and technical leaders within our partner companies. Key job responsibilitiesAs a Principal Technical Program Manager, you will be 100% focused on the customer, understanding their needs and requirements, plus anticipating future trends that will serve their needs. You will also be excellent at driving results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus technical constraints. You are involved in defining or reviewing the systems-level technical design of your projects and balance near term business need with long term implications for Amazon. You rationalize technical requirements and business priorities in cross-functional teams. You manage cross-functional communication to ensure all business and technical stakeholder’s needs are aligned. A day in the lifeThe right candidate will possess a strong program management background, will have demonstrated experience leading medium to large products and projects, and will have a well-rounded background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. Maturity, high judgment, negotiation skills, ability to influence and leadership are essential to success in this role. You will be data-driven and analytical. You constantly strive to expand our understanding of the metrics that drive our business and growth aspirations. Lastly, your communication skills - both verbal and written - are excellent, and you will be able to clearly communicate at all levels in the organization, including senior management. BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

You will be responsible for leading Amazon IT’s AI transformation by completely re-architecting IT systems from the data layer up through all customer facing experiences. At Amazon, we're working to be the most Customer-centric company on Earth. Amazon IT’s Product and Development team (IT PnD) anticipates each employee's unique needs and fuels our colleagues’ success by providing a delightful onboarding experience, equips them with the software and hardware tools to excel, and provides swift reliable support. We are looking for a smart and experienced Principal Technical Program Manager who is passionate about AI and has the technical skill and influence to accelerate its adoption in ways that simultaneously drive more delightful IT experiences and greater efficiency. The right candidate is a natural goal-oriented leader who collaborates seamlessly with stakeholders across the IT organization to gain alignment and drive strong results. They work back from customer outcomes to gain deep understanding of problems and opportunities, and skillfully structure programs and mechanisms that catalyze team-level execution and decision making to deliver customer value as efficiently and effectively as possible. Key job responsibilitiesYou possess a strong technical program management track record, demonstrated experience launching critical products and services, and a well-rounded technical background in current AI and web technologies. You will be responsible for leading Amazon IT’s evolution in the era of AI. This multi-year cross-cutting program consists of a portfolio of AI-centric sub-programs focused on completely re-architecting Amazon IT from the data layer up through all customer facing experiences. Your contributions will reshape how Amazon IT provides self-service and assisted support, eliminates experience defects, enables faster and more successful new hire onboarding, and provisions the most appropriate software and hardware assets for employees. By having a wide-angle view of the foundational technical investments and business opportunities, you will improve customer outcomes by connecting otherwise independent initiatives, while also improving development efficiency through greater reuse of foundational AI building blocks. Due to your contributions, the application of AI will accelerate, enabling greater productivity for employees and efficiency for IT as a whole. A day in the life- Build and lead the execution of program mechanisms and plans across Amazon IT- Drive alignment, collaboration and execution on shared executive-level goals.- Align senior leaders and influence teams across IT on a common future vision and strategy.- Work with product, design, engineering, and science teams on integrating AI foundations and solutions into their products.- Be the primary point of contact for all program stakeholders.- Dive deep into technical systems and products.- Embrace ambiguity and skillfully detangle and clarify to enable teams to move faster.About the teamAmazon IT Product and Development's mission is to delight Amazonians and fuel their productivity by (1) delivering a seamless new-hire experience that accelerates onboarding speed, (2) enabling productivity with hardware and software assets optimized for individual and team success, and (3) providing exceptional self-service and assisted IT support services to quickly solve or prevent problems. Our deep passion to understand and anticipate our customers' needs, drives our commitment to ensure that every interaction is personalized, effortless, and empowering, so employees can achieve their best work from Day 1 and thrive throughout their career. We believe a high performing team with high job satisfaction are aligned when we foster an environment where authenticity, inclusion, fairness, recognition, innovation, and growth thrive. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon's Pricing & Promotions Science is seeking a driven Principal Technical Program Manager to anchor our exceptional group of researchers towards successful delivery on our mission of generating fresh customer-relevant prices & promotions on billions of Amazon and Third Party Seller products worldwide.We are looking for a talented, organized, and customer-focused leader to add to our science & data program management function, partnering effectively with both our scientists, engineers, and multiple cross-functional stakeholder & dependency teams within Pricing, Promotions, and across Amazon.This role requires an individual with excellent team leadership skills, outstanding business acumen, and an entrepreneurial spirit. We are looking for an experienced leader who is a self-starter comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environment.Key job responsibilities- Plot The Course. Coordinate across Science, Engineering, Product, Business, Legal, and Finance to capture and translate requirements into an actionable science delivery roadmap.- Mitigate Risks. Manage cross-functional and cross-org dependencies risks, and make appropriate trade-offs weighing value vs time to market- Be The Pulse. Own regular communication mechanisms to keep senior leadership & stakeholders informed of program progress, risks, timelines, and high judgement decisions.- Deliver Results. Lead effective and efficient delivery of large, complex science programsAbout the teamThe Pricing & Promotions Science organization leverages planet scale multi-modal data on billions of Amazon and external competitor products to build advanced machine learning models for product similarity, substitutability, error detection & correction, and probabilistic price estimation, discovery and discount optimization, promotion & deal recommendation and ranking, and causal short & long term impact measurement. We preserve long term customer trust by ensuring Amazon's prices are always competitive and error freeBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of hands-on work managing complex technology projects experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- 5+ years technical hands-on experience in data engineering, business intelligence, data science, machine learning, and/or causal modeling techniques ...

Prime Gaming is seeking a Principal Technical Program Manager to join our team. In this role, you will be responsible for 1) oversight and coordination of highly complex cross-functional programs and 2) defining product development planning and tracking mechanisms. You will leverage your program management skills, technical knowledge, and business acumen to simplify and orchestrate delivery of highly impactful programs and features. You will collaborate with senior leaders and cross-functional stakeholders to negotiate trade-offs, balance technical and customer facing needs, and deliver crisp and clear communication to ensure alignment or escalation as needed. You will leverage your deep understanding of product and tech processes to define new standards for how we plan, sequence, size, and track our work. This will help create improved visibility and inspection so that we can maximize our delivery velocity and confidence. You will also help educate and coach the broader team on best practices to scale your impact.Our target opportunity is massive, but also ambiguous. The ideal candidate will be able to thrive in a dynamic, fast paced environment while balancing a mix of program, operational, and strategic responsibilities. You will deliver status updates, actively drive progress forward, and seek to resolve escalations by leading through influence. You have the ability to think strategically, act tactically, write effectively, and display strong analytical and critical thinking skills.Key job responsibilities- Define detailed program plans with clear tasks, sequencing, ownership, and success criteria for large-scale, complex initiatives- Own oversight, coordination, launch, and success of new big bet, high priority programs- Ensure transparency, alignment and regular communication of strategic programs to stakeholders across business, tech, marketing, and broader partner teams- Be able to roll-up your sleeves to author Business Requirements Documents- Define, align on, and launch new end-to-end product development processes from ideation to post-launch analysis including cross-team program planning, intake, roadmap reviews, velocity tracking, etc- Continually deliver and inspect standardized, scalable, automated, solutions to ensure the team is delivering the right projects, at the right time, with the right resources- Drive the creation of a sequenced, integrated portfolio roadmap of program initiatives and features- Define and drive adoption of best-in-class program management mechanisms- Lead goal alignment and tracking with portfolio stakeholders- Develop deep knowledge of our suite of tools (JIRA, Confluence, etc.) to deliver clear program progress and up to date tracking- Analyze data and report key business and operational trends- 10% travel may be required About the teamPrime Gaming, part of Amazon Games, is a premium benefit of Amazon Prime and offers full games, a monthly Twitch channel subscription (where available), and more with their Prime membership at no additional cost. We aim to become the essential service for everyone who loves video games, as well as for game developers looking to reach that global audience. Amazon has the technology and scale, and we need your creativity and ideas to build this future. As an international service available to Amazon Prime subscribers, Prime Gaming works in a dynamic, fast-paced environment. Innovating on behalf of our customers is at the heart of everything we do. We are seeking people with passion for games and entertainment to help us continue to evolve and expand on a global level while we add support in more countries. BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 4+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience launching new customer facing initiatives ...