Seattle

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go!Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design.We are looking for a talented Machine Learning Engineer to join our team. In this role, you will be responsible for translating business and functional requirements into concrete deliverables with the design, development, testing, and deployment of highly scalable distributed services. You will partner with scientists and other engineers to help investigate, evaluate, implement, and connect sophisticated algorithms to our cloud based engines. You will design, build, evaluate prototypes and production-ready components. Candidates should also be very agile in developing flexible software with respect to scientific, experimentation methods and usage patterns.You will have the opportunity to work with scalable model development tools using SageMaker, AWS, Nvidia GPUs and Docker. You will learn techniques for automating model training, evaluation, deployment and monitoring using machine learning pipelines. You will work closely with researchers in building algorithms ranging from classical machine learning to foundational multi-modal models on diverse types of signals.You will tackle challenging situations every day and you’ll have the opportunity to work with multiple technical teams at Amazon. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many customers.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers like Pieter Abbeel, Rocky Duan, and Peter Chen to make breakthrough foundation models run at production scale. As a Senior Machine Learning Engineer embedded in our science team, you'll be instrumental in transforming cutting-edge research into high-performance production systems. You'll collaborate directly with scientists to optimize large-scale transformer architectures for robotics applications, leveraging your expertise in CUDA and TensorRT to achieve unprecedented inference efficiency at Amazon scale.In this role, you'll balance deep technical optimization work with strategic input on model architecture decisions, ensuring our innovative robotics models are designed with performance in mind from the ground up. You'll leverage NVIDIA's acceleration stack and other compilation techniques to tackle ambitious performance targets, working at the intersection of large language models and real-world robotics applications.Key job responsibilities- Drive inference optimization strategies for large-scale foundation models using TensorRT, CUDA, and other NVIDIA tools- Collaborate closely with scientists to influence model architectures for optimal hardware utilization- Design and implement efficient compilation pipelines for complex transformer architectures- Develop comprehensive benchmarking frameworks to measure and optimize model performance- Build robust monitoring solutions to ensure reliable model serving at scale- Explore and evaluate emerging optimization techniques including ONNX Runtime and other ML compilers- Maintain high engineering standards through proper testing, documentation, and code review practicesA day in the life- Optimize transformer blocks using custom CUDA kernels and TensorRT optimization techniques- Partner with scientists to analyze model architectures and propose efficiency improvements- Implement and benchmark various optimization strategies for large-scale models- Debug performance bottlenecks using NVIDIA profiling tools- Participate in technical discussions about new model architectures with the science team- Design and maintain performance monitoring systems for production deployment- Prototype new acceleration approaches using emerging compilation frameworksAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAt Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team, led by pioneering AI researchers Pieter Abbeel, Rocky Duan, and Peter Chen, is building the future of intelligent robotics through groundbreaking foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios.What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations.Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Strong expertise in Python, C++ and CUDA programming- Experience with TensorRT or similar ML optimization frameworks- Track record of optimizing ML models for production ...

The CreativeX RAPID(Real-time Ad Personalization & Insights Development) team is seeking passionate and talented MLE to join us. CreativeX is on a mission to enable brands of all sizes and categories to create, serve, measure, and optimize creative content with ease. Our team is responsible for tailoring the visual experience of ads to each context in real-time, leveraging cutting-edge technologies such as latent diffusion models, large language models (LLM), reinforced learning (RL), computer vision, and related methods.Our mission is to provide engaging, dynamically optimized creatives with low latencies both on and off Amazon for self-service brand advertisers. We automate the customization of product creatives with real-time catalog data while providing advertisers with the flexibility to customize their creatives according to their preferences.Key job responsibilities- Quickly acquire knowledge of cutting-edge technologies in Generative AI to solve complex problems in the Dynamic Creative Optimization (DCO) domain. - Investigate design approaches, prototype new technologies, and evaluate their technical feasibility, such as Auto ML, real-time ML serving systems.- Collaborate with scientists to design and build data pipelines for processing massive datasets and scaling machine learning models.- Develop and maintain platforms for developing, evaluating, and deploying machine learning models for real-world applications.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Software Development Engineer(SDE)/Machine Learning Engineer(MLE) to play pivotal role in the development of industry-leading multi-modal and multi-lingual Large Language Models (LLM). As our SDE/MLE superstar, you'll have the power to lead the charge in developing mind-blowing algorithms and modeling techniques that will push the boundaries of large model training using cutting-edge hardware like GPUs and AWS Trainium. Your groundbreaking work will directly impact our customers' lives through game-changing products and services powered by your Generative AI breakthroughs!Get ready to dive into Amazon's vast and diverse data sources and harness the immense power of our large-scale computing resources to turbocharge the development of multi-modal Large Language Models (LLMs) and other awe-inspiring Generative Artificial Intelligence (Gen AI) applications. Your expertise and insights will be invaluable in defining data strategies, enrichment processes, model optimizations, and evaluation methods that will set new standards in the industry!So, if you're passionate about pushing the limits of AI, thrive in a fast-paced and innovative environment, and are ready to make a lasting impact on the world, this is your chance! Join us on this exhilarating adventure and let's revolutionize AGI together! #MLEKey job responsibilities* Ability to quickly learn cutting-edge technologies and algorithms in the field of Generative AI to participate in our journey to build the best LLMs.* Responsible for the development and maintenance of key platforms needed for developing, evaluating and deploying LLM for real-world applications.* Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.* Work closely with Applied scientists to process massive data, scale machine learning models while optimizing.A day in the lifeAs a SDE/MLE with the AGI team, you will be responsible for leading the development of novel algorithms and modeling techniques to advance the state of the art of large model training using hardware like NVDIA GPUs. Your work will directly impact our customers in the form of products and services that make use of Generative AI innovations. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multi-modal Large Language Models (LLMs) and other Generative Artificial Intelligence (Gen AI) applications. As a key player in our team, you'll have a significant influence on our overall strategy, shaping the future direction of AGI at Amazon. You'll be the driving force behind our system architecture and the champion of best practices that will ensure an unparalleled infrastructure of the highest quality. Work in an Agile/Scrum environment to move fast and deliver high quality software.About the teamJoin our AGI team and work at the forefront of AI. Collaborate with top minds pushing boundaries in deep learning, reinforcement learning, and more. Gain valuable experience and accelerate your career growth. This is a unique opportunity to create history and shape the future of artificial intelligence.Mission of the team: We leverage our hyper-scalable, general-purpose large model training and inference systems to develop and deploy cutting-edge sensory AI foundational models that revolutionize machine perception, interpretation and interaction, with humans and with the physical world.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The CreativeX RAPID(Real-time Ad Personalization & Insights Development) team is seeking passionate and talented MLE to join us. CreativeX is on a mission to enable brands of all sizes and categories to create, serve, measure, and optimize creative content with ease. Our team is responsible for tailoring the visual experience of ads to each context in real-time, leveraging cutting-edge technologies such as latent diffusion models, large language models (LLM), reinforced learning (RL), computer vision, and related methods.Our mission is to provide engaging, dynamically optimized creatives with low latencies both on and off Amazon for self-service brand advertisers. We automate the customization of product creatives with real-time catalog data while providing advertisers with the flexibility to customize their creatives according to their preferences.Key job responsibilities- Quickly acquire knowledge of cutting-edge technologies in Generative AI to solve complex problems in the Dynamic Creative Optimization (DCO) domain. - Investigate design approaches, prototype new technologies, and evaluate their technical feasibility, such as Auto ML, real-time ML serving systems.- Collaborate with scientists to design and build data pipelines for processing massive datasets and scaling machine learning models.- Develop and maintain platforms for developing, evaluating, and deploying machine learning models for real-world applications.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Want to build business and ML systems that impact hundreds of millions of customers Worldwide?We are looking for outstanding Machine Learning Engineers to join the Kaizen team within Sponsored Products and Brands (SPB). Kaizen team is responsible for growing Amazon Ads business in growing and emerging regions (Asia Pacific, LATAM and EMEA) by defining new regional experiences for shoppers and advertisers based on local context. We own end to end business for SPB and looking for like-minded people who can run with same ownership. As a member of our Agile team you will have the opportunity to drive a key business area in Amazon Ads.Your team will own the business, technology, and operations, giving you the responsibility and authority to ensure success. You will be involved in every aspect of the process - from idea generation, business analysis and technical design through to software development across a variety of technologies. Your systems will meet remarkably high standards of performance and reliability, and will operate at massive scale, 24x7.The position offers exceptional opportunities for every candidate to grow their technical and non-technical skills. If you are selected, you have the opportunity to really make a difference to our business by inventing, enhancing and building world class systems, delivering results, working on exciting and challenging projects for our growing businesses. Key job responsibilities• Drive the direction of our technical solutions, and work on many different technologies such as deep learning, AWS, Auto ML, real-time ML serving systems.• Design, develop, and production software to support scalable offline machine-learning pipelines and online serving components.• Work closely with applied scientists to optimize the performance of machine-learning models, improve the team’s machine learning productivity, and advance the technical foundation to empower our science innovation. What you create is also what you own.• Run A/B experiments based on independent data analysis BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelors degree in Computer Science or equivalent ...

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We recently announced we are preparing for Prime Air deliveries to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazons-drone-delivery-is-coming-to-texas).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is seeking a skilled Maintenance Technician to assist in maintenance and routine service of our remote controlled devices. The qualified candidate will require mechanical skills, electrical integration skills and assembly experience. You will be part of a larger development effort working independently in a highly collaborative environment.Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. BASIC QUALIFICATIONS - Mechanical and electrical integration or assembly experience - Basic engineering knowledge: mechanical, electrical, software - Experience in installation of sub-assemblies and assemblies while working to drawings or CAD files - Able to perform precision work with hand tools - 2 years experience troubleshooting hardware and/or software issues in industry or military - Employees must, with or without reasonable accommodation, be able to lift up to 50 pounds on some occasions, stand/walk for up to 8-10 hours (with breaks), and be able to frequently push, pull, squat, bend, and reach - Valid Driver’s License and able to satisfy Amazon driver eligibility criteria - Willingness to travel up to 75% of the year ...

Cloud security is our highest priority at AWS. As an AWS customer, you benefit from an environment built to meet the requirements of the most security-sensitive organizations. As an AWS Security team member, you will help secure that environment for our customers while working on critical customer facing security products for a variety of platforms and technologies, all operating at massive scale. We are looking for an experienced security leader to join the AWS AppSec team. As a security leader, you will own building and managing a team of security engineers and leaders, fostering a strong team culture. You and your team will be responsible for reviewing and testing our new services before release, partnering closely with our development teams to produce innovative and secure solutions. We are looking for a leader that is highly passionate about the potential of cloud computing and building a high performing security team. Security Managers at Amazon have a track record of delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team. AWS in general, and Application Security in particular, operates at very large scale and demands high standards, so a passion and discipline around security and delivery is critical. A high level of ownership and accountability is a must. About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of experience leading, managing & developing high performance security teams such as Application Security, Security Assurance, Red Teams- 7+ years of experience within a software security team or similar operating environment- Hands-on knowledge of information security technologies such as security design review, threat modeling, risk analysis, and software testing techniques- BA/BS in computer science, information security, related discipline, or equivalent work experience ...

Are you someone who cares about customer experience, and wants to be involved in delivering innovative support experiences for customers of Amazon’s devices and digital products? Then we're looking for you!We are seeking an experienced Manager, Content Strategy to join the Device, Digital and Alexa Support (D2AS) Team. You will be seen as a thought leader and innovator within the organization; defining the global content strategy for a knowledge repository accessed by millions of external Amazon customers and thousands of internal technical support agents. You will manage a team of Content Strategist and Developers, that scope, author, localize, publish and audit content spanning multiple mediums for relevance and accuracy.To excel in this position, you will be comfortable in a fast-paced, high-energy environment. You must be used to dealing with tight deadlines, engaging with peers across a matrix-based organization, and have a proactive approach to problem solving. You will have experience digging into data to discover pain points, and a track record defining holistic scalable solutions, to mitigate and address them. Most importantly, you’ll have deep expertise developing and maintaining help and support content, including writing, production, and strategy.Key job responsibilities- Lead and mentor a team of Content Strategists/Developers, encouraging critical thinking and innovation.- Possess strong writing and storytelling abilities to effectively communicate with diverse audiences.- Demonstrate a deep understanding of Amazon's device and digital product portfolio, translating technical features into compelling user stories.- Multitask, prioritize, and meet tight deadlines in a fast-paced environment.- Excellent communication skills, including writing, presentation, and interpersonal abilities to engage and influence internal and external stakeholders.- Creative thinker with a passion for innovation, developing unique content strategies that drive measurable results.- Work autonomously to identify, investigate, and solve problems as they arise.- Handle ambiguity, clarify scope, and make data-driven decisions.- Ensure high-quality outputs and deliverables from internal and external teams.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of working cross functionally with tech and non-tech teams experience- 3+ years of team management experience- Experience defining program requirements and using data and metrics to determine improvements- Experience with HTML, XML, DITA, or Content Management Systems (CMS) ...

The Patient Safety team at One Medical promotes and supports our relentless commitment to deliver the safest, highest quality care to our patients and support our care team members in that commitment. This is an amazing leadership opportunity for someone with significant patient safety experience who is looking to play a critical role in a high growth, innovative healthcare company. The primary purpose of this position is to shape the vision and advance patient safety at One Medical, promoting a culture of safety and the elimination of avoidable harm. Key job responsibilitiesStrategic Leadership-Shape and implement the organizational vision for patient safety-Foster a culture of safety and continuous improvement-Develop and manage cross-organizational safety initiativesOperations Management-Build and maintain safety infrastructure, including: Safety reporting and analysis systems, Root cause analysis processes, Risk prioritization frameworks -Monitor and assess compliance with national and local safety standards -Implement proactive harm prevention programs -Review safety reports and lead incident investigations-Prepare monthly and quarterly documents on the state of patient safetyStakeholder Collaboration-Partner with provider leaders and functional leaders-Serve as safety resource for front-line colleagues-Maintain strong relationship with Patient Safety Organization-Coordinate with quality, care model, and training teams-Work with legal and compliance teams on risk managementProgram Development-Design and implement solutions for identified safety gaps-Develop effective policies and procedures-Create and maintain safety training programs-Lead safety-related quality improvement initiativesBASIC QUALIFICATIONSRN or clinical degree required5 years experience leading patient safety initiatives in an ambulatory care environment, primary care environment 5 years experience that demonstrates expertise in patient safety concepts and practice including conducting Root Cause Analyses, FMEA, and TJC National Patient Goals3 years experience with investigating incident reports and conducting root cause analyses; familiarity with risk management ...

Amazon Prime TPM is a cross-functional team of Technical Program Managers that are responsible to run large technology initiatives for Prime Acquisition, Payments, CXE, International Expansion and supporting variations of Prime that provide the best of experience to our customers. If you are interested in driving highly visible and impactful initiatives for Amazon, this is the best team for you. As a senior TPM leader, you are a pragmatic visionary that can translate business needs into technology solutions that scale to meet the business needs. You are responsible for driving high quality and enabling innovation. You will work with a team of top talents, manage evolving and complex demands, including multiple projects with dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience leading technology businesses to set and deliver on challenging goals to maintain effective software at scale without hindering our ability to reliably meet our customer promise.Key job responsibilitiesThe ideal candidate is a creative, demonstrated leader/manager with superior people management and analytical abilities. This opportunity requires excellent technical, problem-solving, and communication skills. This candidate should possess verifiable leadership qualities including being proactive, thoughtful, thorough, decisive, and flexible, conducting themselves professionally and with integrity at all times. TPM Managers will work with the TPMs by guiding them to go deep on learning their systems’ and use their knowledge to influence and drive cross-team projects and roadmaps. At the core of the position is leadership and delivery. You will have a strong working knowledge of product, architecture, technology and thrive in a fast paced, dynamic environment.Qualified candidates have experience in managing high performing individuals, building roadmaps, defining processes, defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features sets, collaborating across diverse groups, as well as analyzing cost/benefit of feature selection and communicating results throughout the organization. BASIC QUALIFICATIONS 7+ years of working directly with engineering teams experience 5+ years of technical product or program management experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.We are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing and service solutions to individual proprietors, to small-medium businesses, to global organizations (and everything in between). Are you ready for the next step in your career building on your skills as a leader, innovator, and collaborator? Do you want to be part of an organization that is developing and launching new business models? If so, AB Services team is looking for an experienced leader with a strong record of achieving results, to own and execute high visibility, strategic and revenue generating initiatives. This is an exciting opportunity to join a fast paced and quickly growing business segment within Amazon and we are looking for leaders who are passionate about building new businesses and solving complex problems for bringing new capabilities to our business customers. Manager, Service Provider Account Management will lead our Service Providers Team. In this role you will own defining and managing a team who owns our long term account strategy of new, high growth service providers who are providing services to the largest B2B customers at Amazon Business. You will be responsible for identifying service provider priorities, supporting expansion opportunities, establishing success criteria and ensuring our service providers perform to the highest standards to scale the business. You will regularly deep dive issues to determine root causes and partner with stakeholders for resolution. You will work closely with Customer, Product, and Business team members to drive alignment toward our goals. This high visibility role will require Senior Executive communication and influencing while working with stakeholders across Retail, Operations, HR, Tech and Finance. #ReinventRetailOur team is focused on building solutions to enable large enterprise B2B customers to research, discover and buy business, industrial and scientific products in large catalogs; across multiple devices, marketplaces and regions. Our customers include individual professionals, businesses and institutions that buy in either high frequency or in bulk quantities. Our customers have different needs than the traditional Amazon customer base. You will be part of a team that is responsible for all aspects of the customer experience - from the visual interface to the backend services. You will be working with new technologies that improve usability and increase performance and scalability. You will help redefine normal for this segment of the market. You will help translate business requirements to technical deliverables and deliver operationally stable solutions that provide good customer experience.We are open to hiring candidates to work out of one of the following locations: Seattle, Boston, NYC, and Austin.Key job responsibilities• Lead and supervise team of account managers who own relationships with service providers.• Create best practices through SOP creation and playbook enhancements to improve customer experience and accelerate customer adoption of service solutions • Proactively identify, deep dive, and resolve issues that may impair the team’s ability to meet performance and growth goals. • Collaborate with Business, and Product teams to triage issues, track progress on program improvements, and create internal and external communications collateral • Run and contribute to cadenced reporting and narrative (WBR, QBR) including identifying callouts, metric bridges, action items and are able to present them effectively to Directors • Make prioritization and trade-off decisions balancing external customer experience, business priorities, and resource constraints. • Facilitate network wide roll out of program and adoption of performance monitoring mechanisms with service providers • Operate autonomously; drive multiple programs end-to-end including business goals, expansion plans, and supporting product launches. BASIC QUALIFICATIONS- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience using analytical, account management, and productivity tools, such as, Oracle Business Intelligence, SalesForce, Tableau, or similar ...

We are looking for an Applied Science Manager to join the Forecasting Science team in the Worldwide Capacity Planning org. This role leads both the science and engineering efforts to design and implement innovative and automated end-to-end forecasting solutions to support planning, and address critical demand challenges and service quality metrics. In this role you have the opportunity to work on a variety of Machine Learning and engineering challenges, and be given the flexibility to continually learn new skills. You will also collaborate with scientists and other multiple partner teams (Product, Engineering).Key job responsibilities- Define and execute the scientific vision and roadmap for the team.- Deliver solutions to the core business problems, through the leadership in problem-solving, development of algorithms, new frameworks or systems, and so on, and influencing business partners.- Establish scientific culture and standards for all the scientists (publication, best practices, reviews, etc.).- Mentor and develop scientists to enhance the team’s talent and expand the impact of the work.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWorldwide Capacity Planning optimizes capacity across operations sites that help minimize customer wait time and route customers to the associate who can best resolve their issue, on the first contact. We build forecasting models and optimization tools that help predict the hourly capacity requirement, including when there are new device or game launches, or when there is a special event, such as Prime Day.BASIC QUALIFICATIONS- PhD or equivalent Master's Degree plus 5+ years of experience in Computer Science, Statistics, Electrical Engineering, or Mathematics with specialization in statistical modeling, and machine learning.- 2+ years of management experience leading a team of scientists or machine learning engineers.- Knowledge of programming languages such as C/C++, Python, Java- Experience with Time Series Modeling and/or Predictive Modeling techniques.- Excellent written and verbal communication skills ...

As part of the Santos Supply Chain Security, Compliance, Privacy and Trust team, you will build the bridges between security, technology, operations, and compliance by working directly with our Santos service teams, corporate security teams, third-party assessors and auditors, and internal stakeholders. You will join industry-leading security professionals and practitioners in supporting B2B customers to ensure that our systems are designed, operated, maintained, and protected in accordance with leading industry standards, including ISO 27001, SOC 2 Types 1 & 2, etc. Key job responsibilities* Manage and scale a team of commercial compliance specialists to achieve, maintain, and renew certifications.* Dive deep into the controls environment to develop technical understanding of control implementation, and articulate compliance implications to internal and external audit functions.* Set strategic direction, improve documentation, track progress, coordinate improvement efforts, and monitor process improvement effectiveness.* Operate a rhythm of the business for managing changes to the control environment and external industry standards requirements; in preparing compliance assessment reports, guide control owners in documenting their own control activities and confirm readiness of controls for audit.* Develop broad domain and technical knowledge in AWS and Amazon corporate security solutions including the operational processes and controls in place that support compliance programs.* Monitor, evaluate, and continuously improve the business by being a trusted advisor, facilitator and creative problem solver. Develop and share program/project process frameworks, tools, and best practices that can be adopted throughout the organization.* Drive remediation and continuous improvements to the security organization, the program management process and control implementation projects in coordination with the service teams. This includes resolution of audit findings and the execution of projects originated from internal assessments.* Manage audit engagements and liaise with ISO/SOC 2/etc. auditors and Amazon service teams, articulate control implementation and impact, and establish considerations for applying security, privacy, and compliance concepts to a technical cloud environment.* Apply a working knowledge of global information security and privacy regulation and policy to articulate customer and control impact and drive alignment to Amazon business-level controls.* Effectively communicate compliance program results, including assessment status, workflow, remediation, and reporting, to a broad audience including technical peers and senior / executive leaders across participating Amazon organizations.About the teamBuy with Prime Supply Chain Security is looking for a highly motivated IT Compliance Program Manager to join our Security, Compliance, Privacy, & Trust (SCPT) team to lead and scale a compliance team pursuing leading commercial audits and certifications (ISO 27001, SOC 2 series, etc.). You will join industry-leading security professionals to ensure that the business team complies with industry leading, globally recognized security and privacy standards.BASIC QUALIFICATIONS* Bachelor's Degree in Accounting or Auditing, Information Systems Management, Computer Science, Business, or other related fields.* 7+ years of experience in security or compliance consulting in support of a highly technical, cloud services environment.* 7+ years of experience in performing and/or participating in technical audits/assessments in direct support of a major compliance effort (e.g. ISO 27001, SOC 2, NIST SP 800-53 based frameworks, etc.).* Experience in compliance consulting or advisory work supporting ISO 27001 and SOC 2 series * Experience communicating audit/assessment results and remediation plans with leadership and prioritizing and remediating findings with service/system owner.* Solid technical background with experience in cloud IT infrastructure and services/applications.* A detailed understanding of evaluating the design and effectiveness of IT controls and experience working with auditors/regulators for these types of assessments. ...

Do you thrive on guiding, motivating, developing, and managing teams to make long-term strategic impacts on customers and businesses?As a Manager, Customer Success with Fashion & Fitness-Amazon Vendor Services (F2-AVS), you will lead a team of Customer Success Managers responsible for influencing growth across the businesses of Amazon’s top vendor partners while improving end-customer experience. You will guide your team in their work with vendors using data, processes, mechanisms, and interpersonal skills. You will help Customer Success Managers identify and execute new selection, merchandising, and operational improvements. You will own your team’s business growth, employee lifecycle, and team culture.The Fashion & Fitness-Amazon Vendor Services (F2 AVS) Team works with Vendors who sell products in Apparel, Shoes, Luggage, Sunglasses, Jewelry, Watches, Sports , and Outdoors categories.Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of our end customers. Your team will innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.Key job responsibilitiesLead a team of Customer Success Managers.Lead employee lifecycle, including interviewing, onboarding, training, performance management, and career development.Set and manage end-to-end goals for your team in alignment with organizational goals.Cultivate a team culture that optimizes for employee satisfaction while achieving goals.Meet with vendors to understand concerns, double down on wins, and provide strategic oversight.Partner with Customer Success Managers & internal stakeholders to develop joint vendor business plans. Identify, action, and/or advise on how to improve business metrics that drive growth and improve customer experience.Forecast and drive growth for Vendor enrollments.Support CSM to ensure timely, accurate, and professional operational support to vendors.Identify, solve, and scale process improvements across the team and organization.Act as a point of escalation for issues, questions, and concerns.Monitor & analyze vendor feedback to improve vendor experience. Act as a thought leader to define success criteria and business needs of vendors .Contribute to and lead creation of strategic plans and documents for the organization.Contribute to operational planning to drive scalable solutions across the organization.Partner with internal stakeholders, such as vendor management, merchant technology, and global account management teams, aligning programs and initiatives to drive growth.BASIC QUALIFICATIONSBachelor’s Degree, 6+ years of relevant professional experience Experience developing and managing a high-performing team Experience managing teams to achieve goals and drive employee engagement Relationship management experience Negotiation experience Experience developing and implementing strategies Experience influencing stakeholders Proficient in Excel Strong time management, prioritization, and problem-solving skills Strong written and verbal communication skills Experience rapidly adapting to change and dealing with ambiguity ...

Amazon Health Services (AHS) is on a mission to make it dramatically easier for customers to find, choose, afford and engage with the services, products, and professionals they need to get and stay healthy. We use design, service and technology to provide the best possible customer experience and change the way people think about healthcare.The AHS Performance Marketing Team is seeking a talented, customer-obsessed and tenured people manager, to own end to end planning, strategy and execution of AHS Engagement Marketing for all Health Programs and Services businesses (i.e. Amazon One Medical, One Medical Pay Per Visit, Amazon Pharmacy, Health Conditions Programs and future business verticals). In this role you will be managing a team of 3+ senior product/functional/general marketing managers. In this role you will be the single threaded leader for planning, launching and expanding engagement Marketing for different AHS businesses. This includes (but is not limited too) identifying the foundational product and marketing requirements to grow engagement, identifying who is your customers for the different product/services offered, developing customer funnel journeys and metrics (first to nth purchase, winning back attrited customers, driving deeper value from repeat customers etc), experimenting to build efficient customer messaging and creative direction, working closely with brand and XCM o develop value proposition, owning channel strategies (owned & operated, direct mail, reviews, content etc), building and reporting forecast, and then lead execution with various channel leads. You will hold a high bar for measurement of marketing activities and will define success metrics, measurement methods and reporting processes for your efforts. The ideal candidate is someone who is experienced in building and growing customer engagement, has experience with Owned and Operated channels (such as Email, Onsite, Direct Marketing to name a few), is well versed on developing and measuring downstream impact for both new and tenured businesses. In addition, you work extremely effectively in a matrix organization, influence partner teams to align on near and long term strategy and have experience working with BI/DE and Tech teams to develop efficient strategies. You are expected to be an experienced Amazon doc writer and x'BR presenter and someone who is willing to get their hands dirty, participate to operate as an IC to support their directs while planning and executing This position prefers candidates with managerial experience but is open to interviewing strong ICs that have significant experience hiring/developing candidates through mentorship.This is a highly visible position and you will be engaging with Directors/VPs and Sr. Managers across AHS.#everydaybetterKey job responsibilities• Own AHS Owned and Operated (Onsite, Outbound, Direct Mail, In-Office, Ads) Marketing Vision, Strategy and Execution to drive business goals• Build foundational marketing tech and product requirements necessary to deliver from 0 to 1 in year 1 and build further to scale from 1 to 100. • Build and own content marketing plans/calendar for each channel and oversee execution • Develop a customer backward and insights driven approach that informs the marketing budget for the paid channels (direct mail/in-office) and work with finance and BI/DE to build an attribution model for such channels• Build mechanisms that allows this team to learn from an experimentation mind-set and educates leadership about tradeoffs/big bet areas• Work closely with Creative and Design partners to develop and deliver the engagement charter • Represent AHS Performance Marketing in key business reviews including operating planning reviews and quarterly and monthly business reviews• Develop, report, and continually improve email channel performance metrics• Hire/Coach/Develop the current team of external hires • Build and Lead OP plans and 3YP vision docsA day in the lifeYou will build and develop the email marketing for AHS. This will include working closely with marketers, product, design, tech and BI teams across AHS to grow adoption and engagement for OneMedical, Amazon Clinic, and Amazon Pharmacy. This includes developing learnings that helps understand customer behavior and what most engages our customers and reflect this in your marketing strategy and tactics. You will engage with senior leadership to share your ideas and how we can build the next generation of marketing for AHS. You will develop a robust experimentation plan and create mechanisms to learn and grow quickly. About the teamAHS Performance Marketing owns driving new customers to all Amazon Health businesses including OneMedical, Amazon Clinic, and Amazon Pharmacy. We look to automate optimization for each channel and are constantly looking for scale. We are heavily data driven and Customer Obsessed and are excited to partner with Data Engineering leaders to unlock customer behavioral signals to best serve our customers. We are a team that does not take ourselves too seriously, other than the work to help customers. We hold a high bar for our experiences and strategies. Please reach out if you'd like to learn more.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Our engineers, managers and leaders are innovators at heart; come join us and become integral to the technology company that is the past, present and future of real Cloud Computing.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS GCNA (Global Connectivity and Network Availability) is the backbone that connects the global AWS network. Focused on controlling the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between data centers and customers.Amazon’s network is a key differentiator for Amazon Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon, including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers. Are you ready to own the network availability for the largest cloud network on the planet? With Amazon Web Services (http://aws.amazon.com), our goal is to become “The Infrastructure Platform” to the world. Our customers demand the highest quality and reliability for their services. As we expand at a tremendous rate across all of our services, it is our responsibility to maintain that quality and reliability. We look for innovative ways to automate the operation of our network and drive complex issues to resolution.As part of this Network Development Manager role, a successful candidate will be responsible for managing one of our global teams aligned with one of our network fabrics. Direct reports will include Network Development Engineers who own design and optimization of the future state of the global Amazon network. The Topology team is expected to identify optimal and efficient designs to manage traffic flows, failure scenarios and optimal capacity. The team is also responsible for deep-dive and root-cause analysis of events which impact our customers ensuring that we improve our processes and designs in order to avoid customer impact in the future. AWS leaders are highly-technical and understand their environment to accurately represent operational issues and exercise high judgment during high severity events. As the manager of one of our Topology teams, successful candidates will be responsible for setting and delivering on the strategic vision for the team.Key job responsibilitiesOperational ExcellenceAs a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating sane processes and procedures to improve efficiency in our day-to-day tasks and projects. You will drive standards across the network and ensure that we are fully compliant to those standards and policies. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed.Network MeasurementAs a Network Development Manager, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of our issues, network capacity, vendor equipment/failures analysis and network performance.Performance Management/Team HealthYou will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and ‘soft skill’ mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling of a 8x7x365 operational rota.Incident/Change ManagementYou will be integral to developing and improving incident and change management within the Networking space. Responsibilities include driving initiatives regarding improvements to existing tools & processes and providing feedback on new practices & procedures in order to scale with the rapid expansion of the Amazon platform and customer base.Recruiting and HiringYou will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.AutomationYou will be heavily involved in driving the team to analyze day to day operations in order to identify new automation opportunities. This will include helping our software teams in Networking understand our requirements and drive their roadmaps to ensure that our network engineers are able to directly create new automation tasks directly within those software frameworks rather than relying on other teams to deliver them.Goal Setting and DeliveryYou will directly own defining and delivering strategic goals for your team and for the wider Topology team. As part of this responsibility, you will be expected to communicate goals to the team, align the necessary resources, and communicate status to the wider leadership team.A day in the lifeEngineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities: we work with internal partners to develop and implement the next gen platforms along with the tooling ecosystems to support with these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blue print at our scale allowing our engineers to develop solutions to the complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events.About the teamWithin AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that grows by 70% annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and data center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers.Working at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon celebrates the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- Bachelor Degree in Computer Science or relevant degree/experience.- 5+ years of relevant engineering experience.- 5+ years people management experience or relevant leadership experience, managing a team of 8+ individual contributors.- 3+ years of past experience with network engineering either as a manager or individual contributor. ...

Amazon Devices—the team behind the best-selling Amazon Echo, Kindle E-Reader, Fire Tablet, Fire TV, and Ring, Blink, and eero Home Security product lines—is seeking a high-performing, innovative, results-oriented and customer-obsessed, Manager of Product Marketing.As a Manager, Product Marketing on Amazon’s Cross-Devices Marketing team, you will lead a team that focuses on how we optimize the customer shopping experience across our expanding portfolio of devices to better educate customers on their journey. You and your team may do this through end-to-end go-to-market programmatic work, conducting A/B tests to optimize performance of creative placements and customer targeting, analyzing data to create insights, building relationships with key stakeholders, and/or driving long-term process improvements. Additionally, you will become an expert in and raise the bar with online marketing channels, including Amazon homepage, search and email. As part of the cross-devices marketing group, we operate in one of the most diverse businesses at Amazon, empowered to explore new ideas, channels, and tools, setting the stage for how we’ll do business tomorrow. We are looking for a smart, agile, highly motivated, results-oriented manager who excels in Hire & Develop the best. A successful candidate will manage marketing support across a diverse range of existing devices and exciting new Amazon devices. The successful candidate will have the ability to adjust around multiple priorities, lead team vision and mission, manage milestones and shifting requirements in a fluid, fast-moving environment—while communicating with and leading senior stakeholders through your progress. The position is based in Seattle, covering the North America region.BASIC QUALIFICATIONS- 5+ years of team management experience- Experience presenting metrics and progress to goal to senior leadership- Experience solving complex problems quantitatively and develop actionable data-driven business recommendations- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Interested in leading a team of Amazon Payment Products Marketers? We are looking for a Manager of Marketing to lead customer engagement efforts across on and off-Amazon marketing channels. The role is ideal for a high performing team manager who thrives in a fast paced environment and can lead a team to develop marketing strategies with a high-bar for creative, message, channel, and segment. You will lead a team of marketers who drive customer engagement across a suite of consumer facing payment products, partnering with financial institutions like American Express, Discover, and many more. You will be responsible for building an annual plan, championing marketing initiatives to open up new and existing digital advertising channels for payments, and coaching your team to earn trust, scale efficiently, and deliver results. Key channels you will focus on are Amazon.com, financial partner channels, paid advertising, and more. You will guide your team to build partnerships with data science, visual design, and product managers both within the Payments organization and across Amazon. The role requires creativity and focus on scale, you will guide your team to build and execute customer focused messaging and advertising for a growing list of partners. You will help your team to define the right message, at the right time, to encourage customers to use our products. In parallel, you will pay special attention to regulatory and compliance requirements. You will be responsible for diving into the data and sharing the performance of your team's initiatives - course correcting and scaling to deliver results. You will share your customer engagement results on an ongoing basis with senior leaders within Amazon and bank partners. The ideal candidate will be an experienced marketing leader who can think strategically and execute flawlessly. To be successful you’ll need to be an effective thought leader and a strong communicator who can earn trust with key stakeholders across multiple teams, and coach your team to do the same. You will influence other teams, as you build business cases to open new channels for payment products. If you are organized, analytical, and a data driven team manager, with an interest in independently owning your channel roadmap, this is a great role for you. We are seeking a detail-oriented marketing leader to lead a team through new product launches both on and off Amazon, and optimize the results by testing and learning with various messages and channels. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Scope – Manager, Risk Managers will lead teams which will be responsible for close looping the Executive Escalations (EEs) through a structured Write-up (WU) process, for Vice President (VP)+ stakeholders. They are expected to navigate between risk, program and product management seamlessly and work with WW program teams for abuse investigation, RC/PA finalization and seeking directors and higher approval and alignment.Strategy: KTLO - RMM maintains subject matter expertise and current industry knowledge to train and advise leadership on emerging trends and their potential impact on organizational roadmap and operational planning (OP1/2, 3YP). They possess a global view of abuse landscape and advocate for scalability and sustainability throughout the organizational strategic and operational planning to achieve VP level goals (for example – 24-hr IRA, 6-hr sev-1, 14 –day and 21-day WU delivery) Continuous Improvement - They will leverage competitive benchmarking and Voice of the Customer to suggest novel opportunities or approaches for enabling VP level EE goals. They create detailed plans with a measurable success criterion, escalate effectively, navigate through trades-offs (time vs. effort vs. results), and consistently communicate progress. RMM will drive improvements to risk areas that are quantified with metrics; and proactively seek out new and improved data/mechanisms for continuous improvement. Managing Risk Tolerance - RMM makes recommendations to leadership on opportunities for risk mitigation based on established risk tolerance. This includes challenging the status quo to refresh risk measurement and recalibrate risk tolerance. They are expected to bring the right people in the room; drive discussions and achieve high-level alignment by providing a long-term perspective and context for risk related business decisions- to reduce exposure to classic failure modes. People/Organization - RMM continuously builds a network of talent by actively participating in the recruitment process and making right hire decisions to troubleshoot significantly complex risk scenarios. They create mechanisms to help onboard new talent and mentor them to improve their skills and ability to get things done. They effectively coach and give feedback to help develop talent and support career development; while optimizing performance against organizational goals as well as employee aspirations. They create and communicate inspiring vision for team(s), and establish team culture that aligns with leadership principles. Complexity/Ambiguity – They are expected to navigate through extreme ambiguity, operate with significant autonomy and discretion to define and understand acceptable risk tolerances, manage those tolerances, and optimize or find value in risk avoidance- while investigating the executive escalations. They will deploy process frameworks to ensure that the EE metal model remains consistent with the expectations of our executives, the requirements of our seller, brands and customers and the industry standards of risk mitigation. They will deploy mechanisms and strategies to ensure that their team is empowered to take outside SOP decisions, consistently Think Big, Insist on the Highest standards and Have Backbone while engaging the program leadership- especially because their teams are expected to investigate abuse in an unbiased and holistic manner which puts their root-cause identification and preventatives deployment agenda in conflict with long-term program charters and priorities. They will responsible for the hiring, growth and development strategy of their respective span.Stakeholder Engagement - They will be working directly with Sr management and director level stakeholders across 140+ program teams to expedite alignment on EE business goals and strategies pertaining to SLA-cost-quality improvement. These leaders will be expected to navigate between risk, program, product and operations management seamlessly. Scale of Impact - A large part of this leader’s responsibility is to engage with senior/director level stakeholders across program teams and keep them aligned on overarching EE mental models and strategies to consistently and sustainably achieve our EE SLAs- specially when there are frequent disagreements. If this leader fails in their role, we might not be able to keep the people motivated, stakeholders committed and the process streamlined to consistently and sustainably achieve the EE goals. Largely, failing to appropriately manage the life-cycle of their EE program will result in under- and/or over-processing of work, thereby incurring more resources and inflation of the overall cost-to-serve which also puts Amazons reputation at risk.BASIC QUALIFICATIONS· Experience defining program requirements and using data and metrics to determine improvements · 5+ years of experience delivering cross functional projects · 5+ years of experience in program or project management · 5+ years of experience working cross functionally with tech and non-tech teams · Bachelor’s degree required. · 5+ years of relevant experience in Project Management. · 5+ years managing global stakeholders in cross-functional projects. · Exceptional written, verbal, and interpersonal communication skills; proven ability to guide cross-functional teams through influence versus direct management. · Ability to deal with ambiguity in a fast-paced environment where not all processes and procedures are clearly defined. Agility to change directions quickly as needed. · Ability to diagnose problems, identify root causes, and develop and drive appropriate solutions. · Positive, proactive and always able to exercise great judgment. · Strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative. · Ability to operate simultaneously and effectively in both tactical and strategic mode. ...