Seattle

The Customer Trust team within the Device, Digital and Alexa Support (D2AS) organization is looking for an enthusiastic and motivated Business Intelligence Engineering Manager to join a collaborative team that improves the customer experience for millions of Amazon Customers! In this role, you'll actively contribute to leadership discussions, shape our strategy based on customer behavior insights, and oversee the creation of business analytics dashboards and analyses. The ideal candidate is self-motivated, comfortable with uncertainty, and able to think creatively on a large scale. As the Business Intelligence Engineering (BIE) Manager, you should have expertise in designing data warehouse solutions for large organizations across multiple platforms, strong skills in handling very large datasets, and excellent communication abilities to work effectively with business analysts and data engineers. As the business changes, you should be able to learn new things and pivot quickly with a builder and start-up mindset. Key job responsibilities - Work closely with the Product Managers, Scientists, Engineers, and Data Engineers on developing BI/analytics solutions to measure the performance of new and existing solutions (including ML models) and surface new opportunities for improvements.- Build and analyze key metrics to uncover trends and root causes of issues and own ad-hoc deep dive investigations into existing customer journeys to identify root causes of issues and surface improvement opportunities.- Own the design, development, and maintenance of ongoing data pipelines, metrics, reports, visualizations, analyses, dashboards, etc. to drive business decisions. - Work with the D2AS stakeholders to migrate visualization tools to better adapt applications within the AWS ecosystem. In this effort, you will migrate existing dashboards, test, deploy and train users in the new visualization tool.- Manage, coach, and develop a team of Business Analysts and Business Intelligence Engineers.- Maintain internal infrastructure to support data requests - Actively participate in the future of Customer Trust as a valuable member of the Customer Trust Leadership TeamA day in the lifeYour day begins with a team huddle, energizing your staff with positive encouragement and setting clear goals. You spend the morning coaching team members on data analysis techniques, fostering their growth and confidence. After lunch, you join a leadership meeting, contributing valuable insights on customer behavior trends. The afternoon involves exploring cutting-edge data visualization tools, excited about their potential to enhance your team's capabilities. You end the day by conducting one-on-one check-ins, offering support and guidance to your staff. Throughout it all, your attitude and passion for learning new technologies inspire your team to push boundaries and deliver exceptional results.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamCustomer Trust advocates on behalf of our customers and protects their experience. On this team, you will partner with teams from Executive Escalations to a Digital Command Center to Product Safety and Offensive Content. The Customer Trust leadership team emphasizes trust and collaborative interactions between members who raise the bar on the customer experience. The team is excited when fresh ideas are brought to the table and everyone is encouraged to come as they are and express their valuable thoughts and opinions. BASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software ...

As part of the Santos Supply Chain Security, Compliance, Privacy and Trust team, you will build the bridges between security, technology, operations, and compliance by working directly with our Santos service teams, corporate security teams, third-party assessors and auditors, and internal stakeholders. You will join industry-leading security professionals and practitioners in supporting B2B customers to ensure that our systems are designed, operated, maintained, and protected in accordance with leading industry standards, including ISO 27001, SOC 2 Types 1 & 2, etc. Key job responsibilities* Manage and scale a team of commercial compliance specialists to achieve, maintain, and renew certifications.* Dive deep into the controls environment to develop technical understanding of control implementation, and articulate compliance implications to internal and external audit functions.* Set strategic direction, improve documentation, track progress, coordinate improvement efforts, and monitor process improvement effectiveness.* Operate a rhythm of the business for managing changes to the control environment and external industry standards requirements; in preparing compliance assessment reports, guide control owners in documenting their own control activities and confirm readiness of controls for audit.* Develop broad domain and technical knowledge in AWS and Amazon corporate security solutions including the operational processes and controls in place that support compliance programs.* Monitor, evaluate, and continuously improve the business by being a trusted advisor, facilitator and creative problem solver. Develop and share program/project process frameworks, tools, and best practices that can be adopted throughout the organization.* Drive remediation and continuous improvements to the security organization, the program management process and control implementation projects in coordination with the service teams. This includes resolution of audit findings and the execution of projects originated from internal assessments.* Manage audit engagements and liaise with ISO/SOC 2/etc. auditors and Amazon service teams, articulate control implementation and impact, and establish considerations for applying security, privacy, and compliance concepts to a technical cloud environment.* Apply a working knowledge of global information security and privacy regulation and policy to articulate customer and control impact and drive alignment to Amazon business-level controls.* Effectively communicate compliance program results, including assessment status, workflow, remediation, and reporting, to a broad audience including technical peers and senior / executive leaders across participating Amazon organizations.About the teamBuy with Prime Supply Chain Security is looking for a highly motivated IT Compliance Program Manager to join our Security, Compliance, Privacy, & Trust (SCPT) team to lead and scale a compliance team pursuing leading commercial audits and certifications (ISO 27001, SOC 2 series, etc.). You will join industry-leading security professionals to ensure that the business team complies with industry leading, globally recognized security and privacy standards.BASIC QUALIFICATIONS* Bachelor's Degree in Accounting or Auditing, Information Systems Management, Computer Science, Business, or other related fields.* 7+ years of experience in security or compliance consulting in support of a highly technical, cloud services environment.* 7+ years of experience in performing and/or participating in technical audits/assessments in direct support of a major compliance effort (e.g. ISO 27001, SOC 2, NIST SP 800-53 based frameworks, etc.).* Experience in compliance consulting or advisory work supporting ISO 27001 and SOC 2 series * Experience communicating audit/assessment results and remediation plans with leadership and prioritizing and remediating findings with service/system owner.* Solid technical background with experience in cloud IT infrastructure and services/applications.* A detailed understanding of evaluating the design and effectiveness of IT controls and experience working with auditors/regulators for these types of assessments. ...

We are looking for an effective leader to fill our Economic Development Compliance Manager role and help our team support AWS’ rapid expansion. The role will be responsible for compliance, analysis, reporting, and realization of our economic development and incentives portfolio and driving economic development and incentive policy initiatives. Key job responsibilities- Resolve compliance directly with national, state, and community economic development, workforce and labor, taxation, and other key government agencies- Oversee ongoing compliance matters: forecasting, monetizing, commitment tracking, and program implementation- Develop tools and procedures for collecting Legal, HR, Tax, Finance, Accounting, Infrastructure, and Payroll data to prepare consistent application and compliance filings for government agencies on an ongoing basis- Collaborate on compliance with Legal, Tax, HR, Finance, Payroll and other business partners- Manage relationships with outside professional service providers- Research and issue-spot contractual, statutory, or regulatory requirements- Analyze, scrutinize, and build reports from large Excel data sets- Identify and drive opportunities for automation and process improvement- Develop impactful monthly/quarterly metrics and reportingA day in the lifeYou will work directly with a global portfolio of governments, granting agencies, and economic development organizations. Internally you will lead efforts to partner with allied teams who also support expansion projects and economic development transactions. Primary duties include day-to-day management of our economic development incentives program and mechanisms, portfolio analysis, internal process improvement, and internal/external communication with leadership. You will lead the implementation of new tooling and mechanisms, improving and inventing internal processes to drive efficiency. You will be expected to conduct incentives research and bench-marking analysis, review legal agreements, and provide incentive pursuit and application support.BASIC QUALIFICATIONS- 7+ years of compliance, credits and incentives, tax, economic development, public policy, or program management experience- 2+ years of people or consultant management experience- Experience managing a multi-jurisdictional portfolio- Experience analyzing and summarizing tax code, law, or contracts- Experience owning program strategy, end to end delivery, and communicating results to leadership- Experience producing audit-ready compliance documentation and managing audits- Bachelor’s degree in public policy, finance, accounting, tax, business, economic development, or data center infrastructure experience ...

Work hard, have fun, make history. That's what we do every day at Amazon. As a member of the Global Real Estate & Facilities (GREF) team overseeing the Food Services program for corporate office space, this position is responsible for driving strategy and identifying opportunities to improve and optimize food service across the America’s corporate office portfolio.The Food Services Program Manager must demonstrate a sense of urgency, bias for action, attention to detail and be comfortable operating in both the strategic and tactical level. Deep subject matter expertise, along with formal program and project management skills is critical. This individual must also have experience developing, implementing and managing a number of scalable programs, simultaneously.The optimal candidate is an experienced, passionate professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – but not afraid to dive into details. They should have a passion for food services operations and customer experience as well as great attention to detail, and the ability to effectively prioritize and multi-task.The ideal candidate will bring a strategic vision to enhance customer experience, streamline reporting, and drive efficiency across GREF’s corporate office space. Reporting to the AMER IFM Lead, this position offers an exciting opportunity to shape the workplace experience for Amazon employees and drive innovation. The role will be based in Seattle, WA and will include some travel.Key job responsibilities• Develop and implement a comprehensive food services strategy aligned with Amazon's workplace design guidelines and business objectives.• Oversee program including café, catering, commissary, kitchenette, and vending services across AMER corporate office locations.• Oversee and improve food program under following areas; Employee Experience; Financial Management; Vendor Management, Operations Management, Data Management, Technology Strategy.• Lead annual planning process for food services, including demand forecasting, budgeting, and strategy development.• Collaborate with food vendors to plan annual services and offerings.• Conduct periodic site visits to major markets to evaluate service operations; build strong relationships with stakeholders including regional portfolio managers, GREF teams, and partners.• Develop SOPs and review and manage KPI metrics to drive optimal performance of food vendors.• Manage vendor contractual relationships, compliance, and spend; with the goal of optimizing operations and financials based on building size, population, and location• Develop branding and marketing guidelines for food services.• Research and recommend emerging technologies and tools to transform GREF foodservice operations.• Develop and manage the annual budgets and operating plans and present in monthly/ quarterly business reviews, approve program financial reporting, and ensure compliance with Amazon's Spend and Transaction Policy.BASIC QUALIFICATIONS- 8+ years of program or project management experience- Bachelor's degree- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Global Portfolio Strategy & Transactions (GPST) team drives global insights and initiatives as a center of expertise to our regional teams in strategizing and planning our corporate real estate portfolio at Amazon.As a member of the GREF team overseeing corporate office space – this position will report to the Global Transactions Lead and support driving global consistency across the regional Transactions teams. This role requires a variety of skill sets, including transaction management, portfolio strategy, project management, and is a leadership role overseeing a vendor management team. We seek an experienced leader who demonstrates proven success in a fast-paced, matrixed real estate organization, and can deliver a large volume of complex projects simultaneously.The successful candidate will operate as a trusted advisor to business leaders, and partner with Legal, Finance, and other Amazon advisory teams. They will demonstrate the ability to establish and maintain relationships with integrated vendor partners and be comfortable operating on both strategic and tactical levels, while acting as an internal ambassador, educator, analyst, and solutions architect.The ideal candidate is an experienced, vibrant, and engaging professional who is customer-obsessed and will excel within an entrepreneurial culture. They will have an ownership mentality, providing expertise, vision, leadership, and exceptional communication skills. They are an authentic leader, who balances the need for effective delivery with the need to be accessible, build relationships, develop talent, and demonstrate self-awareness and emotional intelligence.The role is based in Seattle but can include up to 10% travel time per year.Key job responsibilities• Leverage emerging technologies and automation to simplify and streamline the transaction management lifecycle.• Deliver and maintain global governance, processes, and frameworks to ensure consistency and efficiency in executing transactions across regions (accounting for local nuances).• Collaborate with other GREF leaders to define essential lease terms (must-haves) and desirable terms (nice-to-haves), ensuring alignment with organizational objectives and priorities.• Own global reporting (including Monthly and Quarterly Business Reviews) to identify trends and areas of opportunities; provide insights and recommendations to leadership to enhance performance and drive continuous improvement.• Maintain ownership of key performance indicators (KPIs) to monitor the effectiveness of the program; identify, analyze, and resolve complex problems or roadblocks that arise during program execution. • Manage the day-to-day activities of multiple, concurrent initiatives, ensuring deliverables are completed successfully and on time.• Facilitate status meetings with project teams, key stakeholders, and GREF leadership to communicate progress, address issues, and make data-driven decisions. • Establish and maintain strong working relationships with business stakeholders, subject matter experts, end-users, policy teams, and data/analytics groups. • Implement agile and hybrid delivery methodologies to prioritize, resource, and deliver initiatives in a timely and cost-effective manner and foster collaboration, adaptability, and customer-centricity.BASIC QUALIFICATIONS- 5+ years of experience managing a transaction portfolio of similar size and complexity- Bachelor’s degree or equivalent in related field- Highly competent with productivity software, including Microsoft Outlook, Word, and Excel ...

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the AMER Moves, Adds, and Changes (MAC) Program Manager will oversee a comprehensive suite of services essential to maintaining and optimizing Amazon's corporate office spaces. This role will have the opportunity to hire and develop a team responsible for employee moves, facilities project management, room program changes, and daily customer service operations managing delivery of office furniture and accessories. The MAC Program Manager will oversee the AMER regional program, to include planning, budgeting, and activities that support corporate office locations across their assigned region.The ideal candidate will bring a strategic vision to streamline processes, enhance customer experience, and drive efficiency across these interconnected functions. Reporting to the AMER IFM Lead, this position offers an exciting opportunity to shape the workplace experience for Amazon employees and drive innovation in corporate real estate management. The role will be based in Seattle, WA, Arlington, VA or New York and will include some travel.Key job responsibilities• Develop and implement a cohesive strategy for the MAC program, aligning move execution, post-occupancy projects, and daily customer service operations.• Hire, oversee, and mentor a team of three who are responsible for move strategy, workplace modifications (small to medium), and customer service requests related to room design, office accessories, and ergonomic needs.• Develop and manage the annual budgets and operating plans for the program, continuously reduce cycle times, improve quality, and lower costs in alignment with Amazon’s policies• Serve as primary point of contact for senior leadership on all MAC-related matters.• Foster strong relationships with key stakeholders, including regional portfolio managers, GREF teams, and partners. • Oversee vendor relationships across all areas of the MAC program, ensuring consistent performance and alignment with Amazon's standards.• Establish KPIS, review and optimize processes, standards, and best practices across all functions.• Drive global consistency by developing replicable, scalable processes across the portfolio, innovative solutions that enhance employee experiences, and reports and metrics on opportunities for improvement.• Partner with the Workplace Guidelines / Design Team and Global Corporate Procurement on procurement related activities by providing customer feedback, product failures/ repair reports and other helpful metrics.BASIC QUALIFICATIONS- 8+ years of program or project management experience- Bachelor's degree- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Are you interested in shaping the future of gifting on Amazon? Do you want to define and build the next generation of customer interaction with Gift Cards? Amazon is looking for a talented and entrepreneurial Manager, Product Marketing for our Gift Cards business. The Manager of Product Marketing is an ideal start for individuals who are looking for a high-impact and highly visible role. The North America (NA) Amazon Gift Card Stores Business team owns a portfolio of products on Amazon.com and Amazon.ca that meets customer’s everyday gifting needs including electronic gift cards, physical gift cards, and Amazon stored value. A successful candidate is a self -starter, who has the ability to move quickly, dive into the details and has an ability to work in an ambiguous environment.This role is an exciting opportunity where you’ll have internal and external marketing ownership for Amazon Gift Cards in the US and CA, which includes Search, Homepage and Business to Business. You will interface with Gift Card’s key stakeholders including Product, Business, Finance, Design, UX, and Amazon partner teams. This includes (1) setting marketing strategy across multiple channels (2) working with central teams on developing new opportunities to drive growth and process improvements, and (3) Build and execute on a marketing rate card in partnership with business leads and (4) reducing inefficiencies in execution with new tool sets and programs. Key job responsibilities- Influence senior leaders across Amazon by aligning with Amazon’s core principles to proactively communicate program vision, customer impact, progress and plans.- Work with cross-functional stakeholders to determine pricing, product road-mapping, and marketing launch timelines.- Weekly and monthly tracking of KPI's to monitor marketing goals and diving deep where needed to drive continuous improvement.- Managing engagements for cross-GL team projects and identifying new growth and adoption opportunities.- Partner with and share best practices with WW business owners.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Amazon Devices—the team behind the best-selling Amazon Echo, Kindle E-Reader, Fire Tablet, Fire TV, and Ring, Blink, and eero Home Security product lines—is seeking a high-performing, innovative, results-oriented and customer-obsessed, Manager of Product Marketing.As a Manager, Product Marketing on Amazon’s Cross-Devices Marketing team, you will lead a team that focuses on how we optimize the customer shopping experience across our expanding portfolio of devices to better educate customers on their journey. You and your team may do this through end-to-end go-to-market programmatic work, conducting A/B tests to optimize performance of creative placements and customer targeting, analyzing data to create insights, building relationships with key stakeholders, and/or driving long-term process improvements. Additionally, you will become an expert in and raise the bar with online marketing channels, including Amazon homepage, search and email. As part of the cross-devices marketing group, we operate in one of the most diverse businesses at Amazon, empowered to explore new ideas, channels, and tools, setting the stage for how we’ll do business tomorrow. We are looking for a smart, agile, highly motivated, results-oriented manager who excels in Hire & Develop the best. A successful candidate will manage marketing support across a diverse range of existing devices and exciting new Amazon devices. The successful candidate will have the ability to adjust around multiple priorities, lead team vision and mission, manage milestones and shifting requirements in a fluid, fast-moving environment—while communicating with and leading senior stakeholders through your progress. The position is based in Seattle, covering the North America region.BASIC QUALIFICATIONS- 5+ years of team management experience- Experience presenting metrics and progress to goal to senior leadership- Experience solving complex problems quantitatively and develop actionable data-driven business recommendations- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Interested in leading a team of Amazon Payment Products Marketers? We are looking for a Manager of Marketing to lead customer engagement efforts across on and off-Amazon marketing channels. The role is ideal for a high performing team manager who thrives in a fast paced environment and can lead a team to develop marketing strategies with a high-bar for creative, message, channel, and segment. You will lead a team of marketers who drive customer engagement across a suite of consumer facing payment products, partnering with financial institutions like American Express, Discover, and many more. You will be responsible for building an annual plan, championing marketing initiatives to open up new and existing digital advertising channels for payments, and coaching your team to earn trust, scale efficiently, and deliver results. Key channels you will focus on are Amazon.com, financial partner channels, paid advertising, and more. You will guide your team to build partnerships with data science, visual design, and product managers both within the Payments organization and across Amazon. The role requires creativity and focus on scale, you will guide your team to build and execute customer focused messaging and advertising for a growing list of partners. You will help your team to define the right message, at the right time, to encourage customers to use our products. In parallel, you will pay special attention to regulatory and compliance requirements. You will be responsible for diving into the data and sharing the performance of your team's initiatives - course correcting and scaling to deliver results. You will share your customer engagement results on an ongoing basis with senior leaders within Amazon and bank partners. The ideal candidate will be an experienced marketing leader who can think strategically and execute flawlessly. To be successful you’ll need to be an effective thought leader and a strong communicator who can earn trust with key stakeholders across multiple teams, and coach your team to do the same. You will influence other teams, as you build business cases to open new channels for payment products. If you are organized, analytical, and a data driven team manager, with an interest in independently owning your channel roadmap, this is a great role for you. We are seeking a detail-oriented marketing leader to lead a team through new product launches both on and off Amazon, and optimize the results by testing and learning with various messages and channels. BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Scope – Manager, Risk Managers will lead teams which will be responsible for close looping the Executive Escalations (EEs) through a structured Write-up (WU) process, for Vice President (VP)+ stakeholders. They are expected to navigate between risk, program and product management seamlessly and work with WW program teams for abuse investigation, RC/PA finalization and seeking directors and higher approval and alignment.Strategy: KTLO - RMM maintains subject matter expertise and current industry knowledge to train and advise leadership on emerging trends and their potential impact on organizational roadmap and operational planning (OP1/2, 3YP). They possess a global view of abuse landscape and advocate for scalability and sustainability throughout the organizational strategic and operational planning to achieve VP level goals (for example – 24-hr IRA, 6-hr sev-1, 14 –day and 21-day WU delivery) Continuous Improvement - They will leverage competitive benchmarking and Voice of the Customer to suggest novel opportunities or approaches for enabling VP level EE goals. They create detailed plans with a measurable success criterion, escalate effectively, navigate through trades-offs (time vs. effort vs. results), and consistently communicate progress. RMM will drive improvements to risk areas that are quantified with metrics; and proactively seek out new and improved data/mechanisms for continuous improvement. Managing Risk Tolerance - RMM makes recommendations to leadership on opportunities for risk mitigation based on established risk tolerance. This includes challenging the status quo to refresh risk measurement and recalibrate risk tolerance. They are expected to bring the right people in the room; drive discussions and achieve high-level alignment by providing a long-term perspective and context for risk related business decisions- to reduce exposure to classic failure modes. People/Organization - RMM continuously builds a network of talent by actively participating in the recruitment process and making right hire decisions to troubleshoot significantly complex risk scenarios. They create mechanisms to help onboard new talent and mentor them to improve their skills and ability to get things done. They effectively coach and give feedback to help develop talent and support career development; while optimizing performance against organizational goals as well as employee aspirations. They create and communicate inspiring vision for team(s), and establish team culture that aligns with leadership principles. Complexity/Ambiguity – They are expected to navigate through extreme ambiguity, operate with significant autonomy and discretion to define and understand acceptable risk tolerances, manage those tolerances, and optimize or find value in risk avoidance- while investigating the executive escalations. They will deploy process frameworks to ensure that the EE metal model remains consistent with the expectations of our executives, the requirements of our seller, brands and customers and the industry standards of risk mitigation. They will deploy mechanisms and strategies to ensure that their team is empowered to take outside SOP decisions, consistently Think Big, Insist on the Highest standards and Have Backbone while engaging the program leadership- especially because their teams are expected to investigate abuse in an unbiased and holistic manner which puts their root-cause identification and preventatives deployment agenda in conflict with long-term program charters and priorities. They will responsible for the hiring, growth and development strategy of their respective span.Stakeholder Engagement - They will be working directly with Sr management and director level stakeholders across 140+ program teams to expedite alignment on EE business goals and strategies pertaining to SLA-cost-quality improvement. These leaders will be expected to navigate between risk, program, product and operations management seamlessly. Scale of Impact - A large part of this leader’s responsibility is to engage with senior/director level stakeholders across program teams and keep them aligned on overarching EE mental models and strategies to consistently and sustainably achieve our EE SLAs- specially when there are frequent disagreements. If this leader fails in their role, we might not be able to keep the people motivated, stakeholders committed and the process streamlined to consistently and sustainably achieve the EE goals. Largely, failing to appropriately manage the life-cycle of their EE program will result in under- and/or over-processing of work, thereby incurring more resources and inflation of the overall cost-to-serve which also puts Amazons reputation at risk.BASIC QUALIFICATIONS· Experience defining program requirements and using data and metrics to determine improvements · 5+ years of experience delivering cross functional projects · 5+ years of experience in program or project management · 5+ years of experience working cross functionally with tech and non-tech teams · Bachelor’s degree required. · 5+ years of relevant experience in Project Management. · 5+ years managing global stakeholders in cross-functional projects. · Exceptional written, verbal, and interpersonal communication skills; proven ability to guide cross-functional teams through influence versus direct management. · Ability to deal with ambiguity in a fast-paced environment where not all processes and procedures are clearly defined. Agility to change directions quickly as needed. · Ability to diagnose problems, identify root causes, and develop and drive appropriate solutions. · Positive, proactive and always able to exercise great judgment. · Strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative. · Ability to operate simultaneously and effectively in both tactical and strategic mode. ...

Are you interested in shaping the future of the Amazon Advertiser experience? We're on a journey to elevate our user experience through data, using customer obsessed design processes, and tools to create and iterate on innovative advertising! In this role, you'll be leading a power house advertising design team to create new and iterate on existing product offerings.Amazon is investing heavily in building a world-class advertising business, and we’re responsible for defining and delivering a collection of self-service advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create innovative global products. Because successful advertising starts with a great customer experience, our team works backwards from the shopper to meet the needs of our advertising customers.Key job responsibilities- You are a role model, mentor, and motivator.- You bring deep expertise in UX design (frameworks, interaction models, prototypes, research). - You think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details.- You present design work to partners and executive leadership for review, feedback, and sign-off.- You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment.- You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.- You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet).- You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwise.A day in the lifeThe Manager of UX Design for the Amazon Advertiser Experience, will elevate the entire team. You will inspire and mentor UX practitioners and partners, leading projects throughout the planning, design, and development cycle. You are expected to think like an owner, always raise the quality of the advertiser experience, and be a relentless advocate for customers and advertisers. You will use your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.About the teamAs a central org, the Sponsored Ads Product Design (SAPD) team’s charter is to act as the strategic glue across Amazon Ads. We drive coherence, scalability, and quality within the Sponsored Ads advertiser experience aka “the Console” by making connections across experience teams, and across orgs. We get ahead of the curve by generating creative concepts that look beyond our current roadmap and technical constraints, and we sometimes challenge the status quo and raise difficult questions.BASIC QUALIFICATIONS- 6+ years of design experience- 3+ years of leading design teams experience- Experience managing teams- Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure, and Dreamweaver ...

Are you passionate about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure that customers can shop with confidence on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we partner with cross-functional business teams across the company to identify opportunities for improving customer trust throughout every stage of the shopping experience. We continuously innovate in terms of research methodology and developing solutions to scale our impact. We are looking for a Customer Research Manager to join our growing team! As the Customer Research Manager, you will own the design and execution of deep dive research studies (quantitative and/or qualitative) from start to end. You will influence business strategy by conducting effective research studies and identifying opportunities to innovate on behalf of the customer based on your research. The right candidate possesses endless curiosity and passion for understanding customer perceptions and behaviors. You have expertise in research design best practices and identifying the appropriate research methodology based on the defined business objectives. You have end-to-end experience conducting robust large scale surveys, as well as strong analytical skills. You have proficiency in deep diving large amounts of data and combining multiple data points to translate research into actionable insights/recommendations. You are a creative problem-solver who seeks to deeply understand the business so that you can define the most meaningful and strategic research studies that facilitate informed decision making. Key job responsibilities- Manage all stages of quantitative (e.g., surveys) and qualitative (e.g., focus groups, 1:1 interviews, etc.) customer research studies to answer key business questions, including: research proposals, research methodology design, operational execution, analysis and reporting - Engage with partner teams to collect input (e.g., key business questions, assumptions, potential initiative ideas) so you can ensure the research study is designed to generate findings that will help inform their strategic decisions - Identify the proper research method(s) for deep dive research studies based on business objectives, timeline and resourcing - Conduct survey analysis, identify insights and opportunities, and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data in order to bring forward new insights that inform product innovations - Communicate research findings and recommendations in clear, concise, and compelling ways to all levels of management - Influence partner teams across the company to take action based on research findings - Manage external vendors that we work with for executing research studies - Identify opportunities to simplify existing research processes and operate more nimbly - Manage/prioritize research requests from business teams - Participate in short term and long term strategic planningBASIC QUALIFICATIONS- Bachelor’s degree in Business, Research, Economics, or a related field of study required- 3+ years of quantitative/qualitative market research experience, including survey design and execution- 3+ years of experience utilizing data and analytics to formulate program objectives, solve business problems, and drive process improvements- Experience with statistical techniques used for survey design and analytics (e.g., statistical significance, Conjoint, MaxDiff)- Proven ability to work in cross-functional teams, communicate with colleagues in both business and technical roles, and develop processes at scale ...

This role will be responsible for increasing marketing campaign effectiveness and reducing manual sales efforts through the implementation of automated processes and dynamic marketing campaigns. They will work across internal teams (marketing, sales, technical) to drive campaign testing strategies and use data-driven insights to drive change. An ideal candidate should be highly analytical, resourceful, customer focused, team oriented, and have an ability to work independently under time constraints to meet deadlines.Key job responsibilities* Collaborate with cross-functional teams including marketing, sales, technical, and revenue ops to align marketing initiatives and technologies with business objectives and priorities. * Measure and analyze campaign performance data. Use data-driven insights to propose optimizations of Pardot integrations and campaigns to improve engagement, and ultimately conversion of prospects.* Develop and execute end-to-end marketing operation processes, including complex nurture builds, lead management, campaign AB testing strategies and reporting.* Continuously identify and implement opportunities to improve efficiency in campaign execution, optimizing workflows, automation, and processes to increase campaign effectiveness and reduce manual efforts.* Oversee and optimize marketing operations processes, including lead contact and account data management, lead and account scoring, campaign management, marketing automation, and attribution.* Actively contribute to decisions on the overall marketing technology architecture. Aiming to improve data health ensuring accurate, reliable data flow across systems, focusing on customer segmentation and personalization capabilities to increase marketing’s impact.* Develop and execute best practices in campaign and management and streamline process efficiencies across all marketing functions.* Create and deliver training sessions for team members on best practices, and maintain comprehensive documentation for custom workflows, processes, and integrations.A day in the lifeA successful candidate will have excellent written and verbal communication skills, be analytically minded, and possess an entrepreneurial spirit and ability to influence others. They are passionate about creating engaging marketing campaigns to attract and retain customers, using data to continuously test and optimize. They have proven ability to improve campaign performance through data-driven insights, enhance Pardot to Salesforce integrations, and streamline workflows. Key responsibilities include managing lead scoring, campaign execution, and contributing to marketing technology decisions and ensuring data accuracy. About the teamStrategic Account Services (SAS) is an organization that provides paid and unpaid account management services to Selling Partners to help grow their business on Amazon. We are seeking an experienced, innovative and technically apt Marketing Automation Manager. This role will be part of the Marketing Operations Team, offering a unique opportunity to shape the overall marketing tech stack ranging from email to onsite, offsite, and analytics for a rapidly growing organization. BASIC QUALIFICATIONS- 4+ years of development of insights learning agendas and working closely with an insights team to design, execute, and draw clear and compelling insight experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing or working within cross-functional marketing and creative teams- 4-6 Years of experience in Operations, Automations or Marketing ...

We are looking for a collaborative, technically-minded Marketing Manager to accelerate testing, growth, and optimization strategies for Amazon's payment and financial services products globally. This is a unique opportunity for someone interested in the intersection of marketing tech and machine learning/recommendation engines, with high standards for the customer experience.About the team:The Amazon Payments organization builds the foundational systems and products that allow Amazon to accept payments for all the goods, content and services that Amazon offers around the world. MAPLE is the purpose-built merchandising and recommendations tech that global Amazon Payments marketers use to reach customers with personalized payment and financial services offers. Key job responsibilities- Develop, launch, and manage scalable mechanisms to drive Amazon customer experience improvements, and MAPLE user (marketer) efficiencies- Scale A/B testing across MAPLE users globally- Leverage data to identify process and product improvement opportunities- Develop key performance metric benchmarks for merchandising content that runs on MAPLE- Act as a force-multiplier, increasing MAPLE tooling adoption through training and shared learnings or insights- Identify and drive new opportunities to drive user satisfaction and productivityA day in the lifeThe MAPLE Marketing Manager partners directly with cross-functional team members (product management, tech, data engineering) and global Amazon Payments marketers to increase productivity and drive customer experience improvements. Through their deep curiosity of “how things work”, the marketing manager delivers against a roadmap that directly impacts marketers, with cascading impacts to end customers throughout Amazon’s shopping journey. They are responsible for developing and implementing global strategies, rigorously building and expanding resources to increase usage of MAPLE tooling, and identifying process and product opportunities leveraging data. The MAPLE Marketing Manager also has an opportunity to influence technical product roadmap decisions and trade-offs based on their learnings and insights.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to measure impact and determine improvements- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience owning and driving large-scale cross-functional programs- Excellent verbal and written communication skills ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Centralized Marketing team is seeking an experienced Paid Media Marketing Manager to join our global Paid Media Team. In this role, you will create world class marketing strategies to support our mission to grow Amazon Business globally. You will define, plan, execute, and measure Paid Media Campaigns (social, display ads, Amazon Display, etc.) that drive customer growth. You will partner with our international marketing teams and external agency/partners as the paid media point of contact to strategize and authorize advertising launches of promotions and services. The impact of this role is significant and broad, accounting for a large percentage of our KPIs serving as a critical feature of overall marketing at Amazon Business.A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, a great communicator, and will have an ability to work independently under time constraints to meet deadlines. You will have a proven track record taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.The Marketing Manager should be comfortable in making decisions and taking action in both an ambiguous, self-sufficient role, as well as one of team support and interaction. Ownership of work is extremely important, and candidates should have a proven record of overseeing projects to their completion. The ideal candidate is motivated with strong time management and project management skills, and is technical and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills. At the core of the position is thinking big about new opportunities, high attention to detail and delivering high quality results on time.Key job responsibilitiesMarketing Manager, Paid Media Duties & Responsibilities will include:• Define and execute Paid Media strategies for Amazon Business worldwide.• Define best practices and measurement of paid media channels (social, display, Amazon Ads etc.) within Amazon Business for marketing partners to follow globally.• Act as the main Paid Media point of contact to direct external and internal partners and effectively collaborate with them to support successful advertising campaign launches.• Take ownership for efficient use of Amazon Business advertising budget worldwide by monitoring and advising on work output from partner teams in relation to paid advertising.• Derive actionable insights from data and synthesize to deliver and advise on improvements to campaign performance.• Report progress against goals and presenting relevant metrics to senior management, contributing to strategic decision-making processes. • Manage prioritization and trade-offs among customer experience, scope, and time to market.• Write joint business review documents, experimentation roadmaps and campaign plans that work backwards from the customer.We are looking for candidates with:• The ability to create innovative marketing programs and/or partnerships to drive customer acquisition through paid advertising, demonstrating strategic thinking and leadership.• Strong management skills: ability to thrive in a fast-paced environment and to manage multiple, competing priorities simultaneously.• Strong analytical skills with a strong bias towards decision making based on data. The ability to take, drive and/or influence global strategic decisions.• Advanced Excel and data analytics skills, able to use it to analyze, extract insights and present recommendations.• The ability to make things happen quickly with large, less nimble partners and/or teams.• Agency or agency setting experience managing advertising campaigns across brand awareness, acquisition, customer engagement showcasing a strategic approach to marketing. • Experience in owning planning, media buying and measurement for campaigns across a variety of channels such as Social, Programmatic, OLV, CTV, Direct etc. • Superior verbal and written communications skills with extreme attention to detail.BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams- Bachelors degree or equivalent ...

The newly created North American Stores (NAS) Marketing & Creative team helps customers discover and engage with new, popular and relevant products across categories. We do this by combining technology, science, innovation, marketing and creativity to build new customer-facing features and experiences alongside cutting edge tools for marketers. We are looking for creative, customer-obsessed, curious and highly entrepreneurial leaders to join our new and exciting team.NAS Marketing is seeking a Product Marketing Manager responsible for driving a best-in-class customer experience, helping to drive sales and innovation across paid media campaigns for North America Stores (NAS). You will be responsible for developing and executing campaigns for seasonal events. As a leader in the team, you will be expected to influence across the organization, partnering with our Tech and Central Automated Marketing teams to influence the testing roadmap across audience, creative and personalized content. Key job responsibilities• Develop strategies for Social and Display Ad campaigns• Establish goals and KPIs• Partner with stakeholder teams and creative in developing and optimizing content• Own an experimentation roadmap• Track campaign performance and work with partner teams to make necessary adjustments• Report on performance and insights, influencing future campaignsBASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing and measuring marketing performance in various channels ...

- The Pathways program recruits externally only and internal employees are ineligible- This role is posted within the Amazon internal portal so that employees can formally refer external candidates.- Applying to this role will consider you for all our US locations for Pathways; successful candidates will be matched to a site prior to receiving an offer. - Annual Intern Pathways cohorts start between May and June 2025 for a 12-week internship, based on intern availability and university schedule.RECRUITMENT TIMELINE:- Applications will be reviewed on a rolling basis and interviews will be scheduled starting in January 2025. - You will be notified via email if we have chosen to move forward with your application. You can also check your status any time in our application portal.APPLICATION: - A cover letter is not necessary.- The application process will take ~65 minutes to complete. The first step in the application process includes an online assessment and a series of mini business-case simulations that allow you to learn more about Amazon.- Be sure to set aside an appropriate amount of time in a comfortable place with no distractions.- You will be notified via email if we have chosen to move forward with your application. You can also check your status any time in our application portal.AMAZON OVERVIEW:At Amazon, we take pride in hiring and developing the best. We are excited to offer MBA and master’s program graduate students the opportunity to launch big careers with limitless possibilities. Are you looking to become a leader in a global Fortune 100 company? Do you want to manage people, process, and technology in one of the most innovative operations environments on Earth? Would you enjoy the challenge of delivering a continuously improving customer experience to millions globally? If so, then the Amazon Pathways Operations program may be right for you. PROGRAM OVERVIEW: Pathways is a three-year Operations Leadership Development Program designed to rapidly develop talented MBA and Masters-level graduates with the skills needed to become Amazon’s future Senior Management. Pathways members are highly visible to senior leadership and have flexibility with changing roles, sites and geographies as we strive to create global leaders. Through a series of intense, progressively challenging opportunities in the core of our world-class operations network, we will stretch your leadership capacity to its full potential. The business lessons you learn and credibility you develop will benefit you over the rest of your career and prepare you for future executive leadership opportunities.WHAT TO EXPECT: This is a 12-week internship (40 hours per week) in one of Amazon’s world-class operational warehouses. As an intern, you will own a project where you have the opportunity to apply your analytical skills sets to solve a real problem impacting the business. You will be presenting and delivering long term, scalable solutions that will have significant impacts to the business and customer experience. This project will immerse you into Operational processes and expose you to the end-to-end supply chain at Amazon. Interns will have visibility into what it would be like to manage large teams and work in a world-class logistic company. Upon completion of the internship program, your performance will be evaluated. Your performance evaluation, along with role availability, will determine your opportunity to join the full-time Pathways program in 2026. Internships are available in select regions. LOCATIONS & PLACEMENT:- The position will be located in a fulfillment center, sort center, delivery station, or other warehouse environments- Must be willing to relocate at time of hire (position location is most heavily weighted on business need but will also consider individual location preference)EXPECTED HOURS & ENVIRONMENT: - This position is demanding; hours may fluctuate with seasons and changing environments- Expect to work weekends, holidays, and/or overnight shifts with anticipated overtime - Stand/walk during shifts lasting up to 12 hoursKey job responsibilities- Interact with senior leadership to think broadly about solutions to the most complex business and operational challenges - Engage in continuous improvement projects throughout the course of the programBASIC QUALIFICATIONS- Currently enrolled in MBA or equivalent master’s level program at the time of application with a conferral date between December 2025 – June 2026.- 3+ years of full-time industry work experience, which occurred between the conferral date from your undergraduate program and prior to starting your MBA or master’s program, OR 3+ years of military work experience prior to starting your MBA or master’s program. ...

Are you an experienced Mechanical & Plumbing Designer with a passion for BIM? Are you a creative, smart and driven individual that enjoys working with complex projects within a team environment? If this is you, we want YOU on our team!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You will be a part of highly creative and efficient MEP BIM team, tasked with designing challenging and complex projects with innovative solutions for Amazon owned Data Center facilities. You will provide support to our Central Engineering Team through the preparation of Mechanical & Plumbing BIM models, construction documents and leveraging BIM data. You will influence Data Center design documents for: Air Handling Units, Cooling Towers, Chillers, Control Systems, Fire Detection/Suppression systems, Piping and Plumbing systems. You will produce, maintain and publish permit Mechanical Engineering drawing sets for our fleet of Data Centers.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. We are part of the US team responsible for the design and operation of critical industry leading Data Center facilities throughout North & South America. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we do highly support continued learning opportunities and focus on continued employee development.Key job responsibilitiesDaily responsibilities will include designing the Mechanical and Plumbing systems of Data Centers, and utilizing Revit to create and maintain BIM models. You must be able to work independently and work within a team environment to accomplish assigned tasks. This includes working with internal groups as well as external suppliers and consultants, manufacturers, vendors, and contractors. Your duties will include:• Be self-motivated and work within the MEP group as well as within other teams.• Preparing and developing detailed Revit models of Mechanical & Plumbing building systems.• Developing & publishing construction documentation for Mechanical & Plumbing building systems designs in a fast-paced environment to meet scheduled deliverables.• Updating and modifying existing models and construction documents as required.• Assist with creating and maintaining standard regional BIM templates.• Participate in design coordination meetings with other trades for clash detection and resolution.• Work on concurrent projects in multiple geographical locations.• Assist the project team with information exchange processes between internal and external customers.• Provide coordination support for information requests during construction phases.• Recording and reporting of key metrics to management.• Travel to Data Center sites for Engineering evaluations and surveys as required. On Average once or twice a year.• Be positive and always offer creative, out of the box solutions.• Have fun and work hard!A day in the lifeAs a designer, you will collaborate across disciplines and teams to refine data center designs. Your work includes creating detailed models, drawings, specification, prototypes, and updating managers and leaders of changes to the building design. You engage in design discussions, review feedback from peers and collaborators, and adjust designs to ensure our data center solutions meet the highest standards of efficiency and quality.About the teamWithin the AWS Data Center Community, the Data Center Design Engineering team is a dynamic and collaborative group of engineers and designers dedicated to revolutionizing data center infrastructure. We pride ourselves on our expertise in designing, building, and optimizing cutting-edge data center solutions. Together, we strive for highest level of quality, efficiency, reliability, and sustainability in data center operations.We foster an environment of inclusion, innovation, and excellence. Team members continuously push the boundaries of what's possible in data center design and engineering. Joining our team means becoming a vital part AWS's mission to evolve the future of data center technology. If you are passionate about data center engineering, and want to make a meaningful impact in this critical field, we invite you to be part of our exciting journey.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of design/engineering experience of Mechanical & Plumbing building systems for mission critical facilities.• 4+ years’ experience using Revit for producing Mechanical & Plumbing engineering BIM models and construction drawings.• Practical knowledge and understanding of Mechanical & Plumbing codes (IPC, or UPC) and safety regulations. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, collaborative team of enthusiastic doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Job Overview – As a an Amazon Robotics Mechanical Engineer you will develop innovative hardware designs for our emerging robotic systems and improve existing hardware to optimize performance and enhance customer experience. The ideal candidate has experience designing and analyzing robotic systems, enjoys analytical problem solving and possesses practical knowledge of robotic design, fabrication, assembly and rapid prototyping.Key job responsibilitiesThe Mechanical Engineer will be responsible for:• Working with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing• Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch and sustaining• Writing requirements, functional specifications, design verification plans, and functional test procedures• Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownership• Design and adaptation of holistic hardware solutions for ambiguous problems with fluid requirements.• Collaboration with cross-functional teams, vendors and integrators to deliver an automation solution• Creating design of experiments and leading cross-functional automation of experiments A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS in Mechanical Engineering- SolidWorks or similar CAD experience, understanding of best practices for part design, advanced assemblies and complex configuration management- Hands on experience crafting proof-of-concept models and prototypes- Thorough understanding of principals, theories and concepts in mechanical engineering and ability to apply them to product design- Ability to effectively communicate concepts and write technical documents- Experience with full lifecycle and proficiency at completing tasks to meet milestones- Experience evaluating design, performance and logistical tradeoffs for hardware systems ...

Do you have a passion for media and enabling measurement and reporting solutions that will drive critical business decisions? Do you want to work on a global project that impacts scalable improvement to campaign performance? Do you thrive in an extremely fast-paced and ambiguous start up environment backed by a large complex advertiser? If yes, then the Amazon MODE (Media Operations, Data and Execution) team is right for you. As a media data manager for MODE’s tool, RAFT (Reporting and measurement module), you will be working in a cross functional role to consult with stakeholders, support product updates and prioritize tasks for product team to deliver a product that helps media teams optimize performance for their campaigns focused on the metrics that matter to us at XCM.Key job responsibilities* Manage performance of standardized schema, data specifications and performance metrics for data delivery to agencies to set expectations on behalf of MODE Product with multiple agencies* Complete new data onboarding for current and future roadmap of RAFT for reporting and measurement with agencies across multiple holding companies* Input into 3rd party measurement provider data standardization to generate brand performance metrics to optimization for attention and brand goals.* Partner with MODE Science and Product team to implement the data support needed for media team test and learn plans to support leveraging RAFT tool and enhancing media performance and insights.A day in the life- Work cross functionally with the RAFT science and product team to prioritize needs of media stakeholders and track progress- Identify ways to simplify user process in tool and functionality with engineers- Project manage 3rd party brand lift study and quality metric partners across attention, etcAbout the teamGlobal Media Data Standards team at MODE prioritizes the standardization of our naming of campaigns, digital data naming and draws upon media knowledge for governing automated data needed for global systems and toolsBASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams ...