Seattle

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynote : https://www.youtube.com/watch?v=xZ3k7Fd6_eU&t=7516sWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.As a Front End Engineer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you ifYou enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.You’d like to be directly responsible for solving real customer problems.You are a passionate learner and are motivated to take on new challenges.You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Learn more about Amazon Connect here.Media coverage on Amazon Connect:http://www.zdnet.com/article/how-the-abs-prepared-for-the-same-sex-marriage-survey-using-the-public-cloud/https://www.benzinga.com/analyst-ratings/analyst-color/17/03/9241888/how-amazons-connect-could-impact-twilio-zendesk-ringcenthttps://aws.amazon.com/blogs/aws/new-amazon-connect-and-amazon-lex-integration/https://techcrunch.com/2017/03/28/aws-amazon-connect/Power of Amazon Connect: https://www.youtube.com/watch?v=9qky_E39-_Ihttps://youtu.be/rSzDFJGw5vgKey job responsibilitiesAs a Front End Engineer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you ifYou enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.You’d like to be directly responsible for solving real customer problems.You are a passionate learner and are motivated to take on new challenges.You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.A day in the life* Participate in bi-weekly sprint planning* Attend daily standups with the team* Attend weekly operational meeting, lunch n' learns, and career coaching 1 on 1's with your manager* Communicate weekly on project statuses* Schedule and participate in project meetings and reviews with UX, PM, and Engineering stakeholders* Contribute feature code and conduct code reviews for your teammates* Have Fun! Attend weekly team events to connect and build strong working relationshipsAbout the teamWe are a team that cares about your work-life balance, while challenging you and your team to solve problems at AWS scale. You will be part of a strong team in a fast-paced, start-up environment where agile development is embraced and innovation is encouraged. You will get support and resources from some of the smartest people in the industry to continue your personal and professional growth. You'll be joining a fun team that prides itself on a great work environment with an inclusive group of people that loves working together towards a common goal and make history in launching a new strategic service in the industry.ABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Come change the way the world sees the Cloud! The CloudWatch Logs team builds and manages some of the largest logging services in the world. CloudWatch Logs allows AWS users to ingest their application and AWS logs in a highly scalable, durable, and reliable service for enterprise scale; find and analyze the right log to solve operational problems with a suite of machine-learning powered log analytics capabilities with automated log pattern analysis and anomaly detection; and leverage natural language query generation powered by generative AI. On the Logs Front-End team you’ll get to build critical monitoring products that impact every single AWS customer, both internally and externally – there’s not many team’s that can say that!Key job responsibilitiesAs a Front-End Engineer, you will deliver working features spanning the full software lifecycle including working backwards from the customer, software design, implementation, testing, deployment, operations, and documentation. You will collaborate with cross functional partners such as designers and product managers. You will coach others on producing high quality code, using processes such as code review as a teaching mechanism. You can balance constraints, limiting the use of short-term workarounds and use common UI design patterns to decrease friction between the customer and software. You ensure the software you produce can be maintained and extended by those not familiar with the code by writing clear documentation and making good design choices. You train new team members on how your software is constructed, how it operates, and how it fits into the bigger picture.On-Call ResponsibilityThis position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.A day in the lifeWorking closely with your agile development team and cross functional partners to deliver impactful products to customers. Our ideal candidate is excited about the incredible opportunity that cloud monitoring represents and is deeply passionate about delivering the highest quality products.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Come change the way the world sees the Cloud! The CloudWatch Logs team builds and manages some of the largest logging services in the world. CloudWatch Logs allows AWS users to ingest their application and AWS logs in a highly scalable, durable, and reliable service for enterprise scale; find and analyze the right log to solve operational problems with a suite of machine-learning powered log analytics capabilities with automated log pattern analysis and anomaly detection; and leverage natural language query generation powered by generative AI. On the Logs Front-End team you’ll get to build critical monitoring products that impact every single AWS customer, both internally and externally – there’s not many team’s that can say that!Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilitiesAs a Front-End Engineer, you will deliver working features spanning the full software lifecycle including working backwards from the customer, software design, implementation, testing, deployment, operations, and documentation. You will collaborate with cross functional partners such as designers and product managers. You will coach others on producing high quality code, using processes such as code review as a teaching mechanism. You can balance constraints, limiting the use of short-term workarounds and use common UI design patterns to decrease friction between the customer and software. You ensure the software you produce can be maintained and extended by those not familiar with the code by writing clear documentation and making good design choices. You train new team members on how your software is constructed, how it operates, and how it fits into the bigger picture.On-Call ResponsibilityThis position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.A day in the lifeWorking closely with your agile development team and cross functional partners to deliver impactful products to customers. Our ideal candidate is excited about the incredible opportunity that cloud monitoring represents and is deeply passionate about delivering the highest quality products.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Are you passionate about solving complex frontend problems. How about working with customers and peers from the entire range of Amazon's business on cool new features? Paragon is the place for you. Our team is responsible for the relationship management system for interactions with Amazon’s business partners, including, but not limited to, Sellers and Vendors. Today we serve 160+ Amazon business with 75K+ active users per month.We are looking for frontend engineers who thrive on complex problems and relish the challenge of operating complex and mission critical systems. Our systems manage hundreds of millions of requests, and respond to millions of service requests. We have UI portal and distributed backend services that respond to high TPS. Would you like to learn more and stretch your skills and career?This role is for hiring the key frontend engineer for Paragon Admin Center, where we're re-imagining the control plane experience for the entire Paragon platform. We are looking for a frontend engineer who take pride in tackling interesting challenges, excel at working in an agile environment, and are excited about our mission. They must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. They need to really enjoy working closely with their peers in a group of very smart and talented engineers. We're looking for people who are smart and can get things done, though the following skill sets provide a good foundation for a quick ramp up to being productive in our React, Java framework.Key job responsibilities* Work closely with senior engineers, UX designers, and product managers to develop user-friendly UI experiences.* Work closely with other engineers to develop the best architectural design.* Working with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility* Develop engineers of an existing “two pizza” scrum team on full-stack/frontend development.* Engage with customers and other Amazon business partners to continuously improve the product’s usability.* Collaborate with other Paragon engineers for cross-cutting features.A day in the lifeAs a Frontend Engineer on the team you will take ownership over the frontend design, documentation, development, engineering approach, delivery and support of systems built natively. In this role you will collaborate with leaders, work backwards from customers, identify problems, propose innovative solutions, relentlessly raise standards, and have a positive impact on hundreds of millions of customers.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

As a member of the S3 Console team you get to build intuitive user-experiences as the first customer for every S3 feature launch. Amazon Simple Storage Service (S3) is storage for the Internet. The S3 Console is often the first touchpoint for many of our customers, providing the ability to store and retrieve any amount of data from anywhere in the world. Beyond just a frontend for S3 features, the console is a product on its own that drives overall S3 adoption and customer satisfaction. Our console helps customers understand ‘what’ they have, ‘how’ their storage is being used, and the ‘actions’ they can take based on their use cases. Our team is a mix of full stack engineers, frontend engineers, and quality assurance engineers working closely with UX and Product Management to solve challenging problems on behalf of S3 customers. Our customers come from diverse backgrounds spanning different personas, differing levels of experience, different countries, and different expectations on how they would like to interact with AWS S3. As member of the S3 Console, you get to deliver delightful customer experiences for millions of users.Key job responsibilitiesThe S3 Console team is looking for Front-End Engineers (FEE’s) to create beautiful customer facing products and innovate to improve experiences for millions of users. In this role, you will develop new features and improvements for the S3 console, working with your team, product managers and UX designers to build web-based products that delight our customers. You will own customer facing features through the entire life-cycle, from design, implementation, testing, deployment and into production. You will work to optimize applications for performance and reliability.About the teamThe S3 Console is the second most-visited AWS Console with over 1.5 million unique identities using our console each week. Our work is a balance of S3 feature support, AWS Console expectations, and our own vision to make the console a valuable tool for our customers. S3 is investing in the success of the team and our vision, we are growing rapidly to make our vision a reality.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.Amazon QuickSight powers data-driven organizations with unified business intelligence (BI) at hyperscale. With QuickSight, all users can meet varying analytic needs from the same source of truth through modern interactive dashboards, pixel-perfect reports, embedded analytics, and natural language queries. With Amazon Q in QuickSight, business analysts and business users can use natural language to build, discover, and share meaningful insights in seconds, turning insights into impact faster.In this role, you will build visuals and experiences for Amazon QuickSight on a wide variety of devices and form factors. This role offers wide scope, autonomy, and ownership. The ideal candidate will bring deep technical and leadership experience to work with team of rock star engineers to drive multi-year design and architecture decisions. In this role you will make worldwide impact of how our customers around the world analyze and visualize data. If this sounds like a project you’ve been working towards and would like to deliver, please contact us today, and let’s talk about how you can be a part of it.Frontend Engineers at Amazon partner with the customers, stakeholders, product managers and UX designers to define and execute the product goals. You challenge yourself and others to constantly come up with better solutions. You're a thought leader, but you don't just know how to solve the problem, you prove it by building the solution. Last but not the least; you have a high bar for code quality and passion for design and architecture.Key job responsibilities- Help define front end architectures, own and implement specific components, and help shape the overall user experience- Contributing to defining best practices for front end development- Collaborate with UX Designers and Product Managers- Contribute to planning, design, implementation, testing, operations, and process improvement as a member of an autonomous team- Write high-quality, efficient, testable code- Mentor and support the growth of other developersAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloudBASIC QUALIFICATIONS- 3+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 2+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- 2+ years of professional front end development experience- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence ...

Amazon University TA, Recruiting team is seeking a talented Recruiter that will support hiring for Campus talent. In this role, you will: - • Partner with the business teams across to understand hiring needs • Build innovative strategies to attract, source, assess, and hire students for niche roles across Amazon • Identify opportunities for improving candidate experience and scheduling efficiency • Manage and track all candidate and campus information, consolidate and analyze results and make recommendations for improvementsThe ideal candidate must be able to earn trust and influence autonomously with key stakeholders. They must be able to plan and prioritize against customer targets, manage candidates against tight timelines, have demonstrated ability to use metrics to drive and show results, while remaining calm in times of high volume and ambiguity. Thriving in a fast paced environment and having a strength in problem solving will be critical to success in this role. The best candidate will draw on extensive knowledge of Talent Acquisition while forging dynamic relationships with business leaders, cross functional partners, and centralized Amazon University Talent Acquisition program teams. Key job responsibilities• Partner with full lifecycle recruiters, Industry hiring teams, and other stakeholders to build an on early career talent strategy.• Manage customer expectations and business goals with bi-weekly business reviews metrics, and status updates to customers and stakeholders.• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Ability to develop a recruiting plan with deliverables, timelines, and a formal tracking process that scales.• Participate in special projects or recruiting initiatives; pilots, process improvement projects, etc.BASIC QUALIFICATIONS 1+ years of corporate or search firm progressive recruiting or research experience Bachelor's degree, or 2+ years of full-time Amazon experience Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

At AWS, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, smart, and driven individual. The Data Center Availability team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. The Availability team is seeking a Full stack software engineer to design, develop, and implement software solutions for our Condition based maintenance, Asset management, Field engineering failure handling and Global Environmental Information Management Systems (EIMS).AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAs a Full Stack software engineer, you will:• Design full stack software solutions to enable new features or improve software.* Work with business stakeholders to identify customer needs and convert them in to goals.* Suggest and implement best practices for coding, design and operational excellence.* Mentor engineers and develop themAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of non-internship professional software development experience- 4+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 4+ years of non-internship professional experience in object oriented programming in Java or Python ...

Within Amazon Devices & Services, we are reinventing the Alexa customer experience by creating the next-generation of AI-based technology. As part of that work, we are also transforming our business model so we can continue to invent on behalf of our customers. Foundational to that business model transformation is rethinking how we sell Echo devices to millions of customers each year worldwide. This team develops annual, quarterly, and monthly sales strategies. They also establish and execute competitive pricing and promotions on Amazon.com and at offline retailers (i.e., Best Buy, Target). Finally, they manage inventory to ensure clean product transitions from one generation to the next. We are seeking a seasoned P&L GM to lead eight direct reports and the 25+ person cross-functional organization during this exciting, transformational stage of our business. In this role, you will manage a sizable portion of the Echo P&L, which requires strong business acumen and high judgement. You will lead the team in delivering short- and long-term results through thoughtful strategy and excellent execution. You will report on business health to the most senior leaders in Devices & Services through weekly and monthly mechanisms. The ideal candidate excels at customer obsession, ownership, invent & simplify, and dive deep. Moreover, the leader will be comfortable with constant change and persistent pressure to deliver results. Key job responsibilities- Build three-year worldwide business plan (3YP) as well as annual business strategy and goals (OP1, OP2)- Guide worldwide team in accurately forecasting the business based on customer insights, sales trends, external landscape insights, and internal business plans; update business plans as part of the quarterly guidance cycle- Lead worldwide cross-functional team in delivering short- and long-term results; cross-functional team includes demand planning, finance, offline retail management, marketing, merchandising, and product- Develop annual promotional strategy, including the approach to High-Velocity Events (HVEs) such Prime Day, Prime Best Deal Days, and Black Friday/Cyber Monday; deliver flawless execution of HVEs- Identify ways to optimize traffic and conversion through improved marketing and merchandising; build new playbooks to maximize sales growth and efficiency- Prioritize work effectively in a fast-changing environment with lean resourcing- Develop team through regular coaching, monthly career/growth discussions, and quarterly Talent Reviews; continuously refine team culture and support team as they navigate constant change- Report on business health to the most senior leaders in Devices & Services; regularly develop or contribute to leadership documentsBASIC QUALIFICATIONS- 12+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience engaging and influencing senior executives- Experience in general management role with P&L ownership or Finance-related role ...

Are you excited about driving compliance in a fast paced, dynamic, tech-forward environment? Come join our Global Financial Risk and Controls (GFRC) controls team.We are searching for bar-raising professionals who consistently exceed expectations, who thrive in a challenging workplace, and who can actively contribute to our talented team. The global accounting organization supports our financial reporting, internal control, intercompany, and transfer pricing activities and also supports new business launches globally for Amazon in the consumer products, digital initiatives, merchant, operations, logistics, payments, and cloud computing lines of business.The Global Financial Risk and Controls (GFRC) Team oversees internal controls over financial reporting, subsidiary compliance, internal controls readiness, process improvements, and other enterprise compliance activities. We are a subject matter expertise team that builds, designs, and consults with control owners across the enterprise (Accounting, Business, Engineering/IT, HR, etc.). Responsibilities include enhancing and leveraging internal and external partnerships to assist the controls leader with the annual program plan including the changes to controls framework, its execution, and enterprise-wide process improvement initiatives. This role will require a deep understanding and experience with all aspects of internal controls including financial information technology systems for a complex, high-growth stage, multi-disciplinary organization. Applying innovative technologies and concepts, including AI/ML and automation, to the evolution of the internal control environment will be fundamental aspect of the role.Requirements for this position also include a deep knowledge the COSO 2013 framework and SEC/PCAOB regulations, as well as the demonstrated ability to design and monitor an effective global risk-based internal control environment.We are currently looking for experienced candidates who have held similar positions in large public companies or who have held a similar position within the advisory practice of a Big 4 public accounting firm serving Fortune 500 clients for 6+ years. Demonstrated experience in working collaboratively to accomplish challenges will be expected as this is an ongoing requirement for this position. Candidates will be expected to demonstrate they were top performers at their level.Key job responsibilities• Executing on controls strategies• Driving control design and implementation with engineering, business, and accounting teams• Contributing to deep dives on process areas to define the set of risk and controls in addressing financial reporting risk• Ensuring there are adequate controls over critical components of the ecosystem• Advising on and designing controls and compliance programs• Providing ongoing support to process owners/control owners and cross-functional teams to ensure controls are designed and implemented effectively• Participating in annual walkthroughs with process/application/control owners across the company and external auditors• Supporting the quarterly 302 sub-certification process and related reporting• Assisting in the evaluation of identified control deficiencies and monitoring of remediation efforts• Assisting with system implementation and migration and respective SDLC controlsAbout the teamGFRC team’s key purpose is to preserve Amazon’s financial reputation by promoting strong controllership that supports internal controls over financial reporting (ICFR) designed to provide reasonable assurance that Amazon’s consolidated and statutory financial statements are complete and accurate. We partner closely with our global customers to identify and mitigate key financial reporting risks to achieve the company’s control objectives. We do this by maintaining the overall ICFR framework in the GRC platform and supporting the teams responsible for designing, documenting, executing, and assessing their processes, systems, and controls in their respective business environments.BASIC QUALIFICATIONS- 5+ years of finance or a related analytical field experience- Bachelor's degree in accounting or related field ...

Are you a systems thinker who naturally identifies constraints and is able to build mechanisms or processes to fix it. Are you excited about the challenges of thinking big, but at the same time be invested in details? Are you able to thrive in ambiguity and able to chart out your way, bringing people along? Are you excited about the opportunity to make a large impact and bring structure in our day-to-day operations? We might just have the role for you.Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.The purpose of our Global Process and Policy Experience (GPPX) team is to be advocates of our sellers. We build mechanisms to inspect quality of our processes and policies, and drive strategic initiatives that help us improve our processes and policies. We also own some key business mechanisms that drive improvement prioritizations across the SPS org working with a complex set of stakeholders, metric owners, goal owners and organization leaders. We are looking for a detail oriented, innovative and experienced GPPX Governance Lead to develop scalable governance mechanisms and a standard framework, with a focus on connecting project owners, managers and leaders together to enable them to increase the delivery for the Selling Partners. You will apply program management, systems thinking principles supported by an efficient project management framework to drive solutions. Above all, we are looking for a leader that is passionate about solving complex and ambiguous problems through simplification and innovation. This role will directly report to the GPPX Leader. The role is based in Seattle or HQ2.Key job responsibilities• You will develop a system that contains a centralized project tracking process, standard portfolio reviews, and automated self-service dashboards that enable project owners to manage their portfolio autonomously, managers to identify and remove roadblocks in their teams, and leaders to have visibility on projects and benefit.• You will define, lead and support the execution of the operational planning cycles for the GPPX organization. This includes defining the working backwards plan, ensuring high quality write ups, providing visibility of the planning cycles for contribution, transparency and information across the organization. • You will lead the portfolio review mechanism across the organization, evaluating the return of investment from the allocation of headcount and the delivery of the various projects and programs against business goals. Through risk management and portfolio insight assessments, you will facilitate agile decisions with leaders to ensure delivery of value for customers and employees.• You will define the rhythm of business (ROB) for GPPX org to ensure that the most important topics bubble up and are discussed at the right frequencies with the leadership group.• You will innovate on the inspection mechanisms needed to keep the organization running healthy and bring focus to pain points that need closer attention.• You will be accountable to keep the important organization workstreams (such as new hire experience, GPPX branding, employee surveys, engagement and fun) on track with the help of single threaded leaders who will be responsible to execute the plans on these workstreams. You will help mitigate risks or bubble them up for leadership attention at appropriate forums.• You will define standards and reduce the manual effort involved in the write up of high-quality business reviews in the GPPX organization – defining standard process and best practices along the way.• You will own the goal tracking and inspection mechanism for the org.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 4+ years of managing stakeholders in cross-functional project experience- Experience implementing repeatable processes and driving automation or standardization- High attention to detail including precise and effective stakeholders’ communications and proven ability to manage multiple, competing priorities simultaneously. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AIS-SC Networking Silicon team is looking for a results-oriented individual to own supply management, analytics, and metrics for Networking silicon. This individual will own the metrics and reporting for supply strategy and relationship with multiple silicon suppliers, interact with Commodity Manager, Global Supply Manager, and Product Lifecycle Manager colleagues to manage performance of ramping up new product platforms, and optimizing results for sustaining platforms. Our Global Supply Managers are (or become) experts in their industries and help drive the explosive growth of AWS.General Responsibilities:- Create and execute supply planning strategies to meet the category, department, project and customer needs- Prioritize activities and align with stakeholders to deliver supply globally with a high degree of predictability- Manage supplier relationships and allocation of material to demands based on priority- Be a subject matter expert for the customers, technologies, and markets in which you engage- Manage cross-functional projects against plans and objectives to meet commitments and goals- Identify and drive realization of opportunities for durable, relative advantage in your categoryKey job responsibilities- Analyze industry trends and evolving technology to proactively identify supply base opportunities to minimize risk, protect continuity of supply, and utilize industry developments that benefit Amazon- Identify and pursue opportunities to leverage and consolidate the supply base using system level tools and techniques- Understand forecasting, demand planning, material/supply/inventory planning, and manufacturing processes/capacity to verify supply commitments- Manage supply buffers and allocation to shorten lead times and build resiliency into the supply chain without driving excess- Drive supplier improvement initiatives to continually lower risk and reduce lead times- Influence suppliers' manufacturing processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations- Create and send monthly forecasts, and measure supplier commitments against demandA day in the lifeAs a Global Supply Manager, you will be part of a three-pillar category team (Sourcing, Supply Chain, PLM) that will own end-to-end management of a specific category of networking hardware. You will participate in technical engineering reviews, collaborate on inventory and supply strategies, advise on supply chain objectives. Your role is fundamental to optimal product management of cloud networking hardware. You will develop deep and practical knowledge of the hardware you manage as well as its application in the AWS network. About the teamYou will join a team of highly capable and driven sourcing and supply chain managers who have experience from inside and outside the tech/networking industry. We are continually diving deeper into the supply chain and product design with our engineering, component and ODM partners. Although we have a ways to go, we have a heavy focus on automation and tools creation. We encourage and empower our team members be "builders", just as much as we are sourcing, supply, and product lifecycle managers. This is a great place to apply and enhance your knowledge of technology, take ownership for your space, and grow into a future leader.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor’s or an advanced degree in supply chain, business, product or program management, manufacturing, engineering, finance or related technical or quantitative field, or additional 6+ Years work experience in product management, supply chain, or sourcing of hardware in lieu of a degree- 4+ years of experience in product or program management (hardware), BOM management, hardware qualification, collaboration with engineering on product design, product launch, electronics manufacturing- 2+ years of experience with product or program management methodologies (ie. Critical Path, Agile) as well as data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc. ...

The Amazon Product Integrity Team in Seattle assists in the research and development of high-profile and innovative programs. If you are seeking an iterative, fast-paced environment where you can drive innovation and apply state-of-the-art technologies to solve real world challenges, this is your opportunity. What will you help us create? Key job responsibilitiesAs a Hardware Product Integrity Lab Engineer, you will engage with an experienced cross-disciplinary staff to test and develop state-of-the-art concepts. You will work closely with multiple teams to define testing parameters and drive test execution. You must be responsive, flexible and able to succeed within an open collaborative peer environment. To succeed, you will be an expert in the following:- Researching, designing, setting up and managing multiple tests simultaneously in a fast-paced environment.- Ability to communicate findings directly to engineers and through detailed reports.- Independently seek out, manage and execute projects and testing assignments while keeping the leadership team abreast of progress, issues and potential road blocks.- Communicating ideas and concepts effectively, and able to provide concrete feedback to team members, colleagues and customers in a timely manner.- Identify and manage lab infrastructure improvement projects to completion.- Navigating ambiguous problems with minimal guidanceBASIC QUALIFICATIONS- 3+ years’ experience working in Hardware - Bachelor’s degree in engineering or science. - Reliability Testing, Environmental Testing Aerospace Testing or related field to include HALT, Temperature/Humidity Testing, Temperature Cycling, Shock, Drop, Vibration, Salt Fog/Spray, UV Exposure etc.- This position can have up to 10% international and domestic travel. ...

Amazon Web Services (AWS) is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels AWS’s multi-tenant infrastructure. Governmental organizations are also looking to and depending on AWS for cloud solutions and services. The Amazon Web Services (AWS) Infrastructure Supply Chain and Procurement team is responsible for the end-to-end supply chain delivery of capacity to AWS Data Centers. Our AWS Infrastructure Supply Chain and Procurement team is looking for a results-oriented leader to manage and lead the team responsible for the operational support, performance management, supplier development, and lifecycle management of key AWS compute and networking self-build products. In this role you will lead internal engagements across Supply Chain, Engineering and Business organizations while diving deep into the technologies and operations both from a product and Supply Chain perspective. You will work closely with Strategic Sourcing, Product operations, Hardware engineering, Tooling Engineering, Manufacturing Design Engineering, DFx, Test Engineering and other cross-functional teams to develop. You will analyze trends involving the industry players – vendors, customers, and technology to develop strategies to secure supply, reduce cost, minimize risk, and utilize emerging opportunities, allowing AWS to meet and exceed its goals. Main responsibilities 1. Own the supply chain and sourcing activities for AWS CPU, GPU and FPGAs including negotiating commercial agreements, negotiating cost, optimizing the collaboration between the teams and developing long term strategy to grow a robust partnership. 2. Own Supply Chain and Operations Management activities with our Compute partners to include Order/Change Management, Supply Demand (Supplier commit), commit to plan analysis & reconciliation, business process operations/tools, logistics, Cost/Price Negotiation, Risk Management, Corporate Social Responsibility and Capacity Planning, and allocation to Servers Manufacturing partners.3. Analyze the overall supply chain to identify risk and drive resolution to systemic issues affecting quality, cost, delivery or lead-times. Manages the supplier relationship leading and coordinating efforts to drive supplier performance improvement across all areas of the business. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual OrientationKey job responsibilitiesOwn the supply chain and sourcing activities for AWS CPU, GPU and FPGAs including negotiating commercial agreements, negotiating cost, optimizing the collaboration between the teams and developing long term strategy to grow a robust partnership. Manage the Commercial relationship with Intel, AMD, NVIDIA. Work internally with EC2 product managers to understand customer requirements and ODM managers to make sure they get supply allocation to build the racks to be delivered to data center About the teamThe team manages most of the components that go into all servers and networking equipment ( i.e. SSD, DRAM, CPUs, GPU etc). We partner with HW Engineering and internal customers such as EC2 and EBS to define AWS future HW roadmaps. The Compute products : CPU, GPU and FPGA are key definitional hardware to our platforms.BASIC QUALIFICATIONS- 10+ years of building and leading large teams and working in matrixed operating structures experience- Bachelor's degree or equivalent- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent- 10+ years of driving growth through and with cross-functional teams including inside sales, technical, marketing, segmentation, legal (contracts) experience- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business team is looking for a Head of Partner Marketing, to work with our Business Development and Partnership teams to drive engagement and lead generation with and through enterprise-level partners to help accelerate Amazon Business growth. This role will be responsible for hiring a team, creating a marketing strategy that aligns with business goals, and execute marketing activities (digital campaigns, virtual and in-person events, sponsorships, etc.). A successful candidate is a marketing leader who has experience building teams, earns trust through relationship building and has demonstrated a strong record of delivering results. This role requires the ability to work through ambiguity in a highly matrixed organization, and critically think through challenges while ensuring that the details are not missed. The ideal candidate is customer obsessed and thinks strategically and analytically about customer challenges and how to best present Amazon Business solutions. Key job responsibilities• Collaborate with the Business Development and Partnership teams to develop and deliver enterprise-level marketing activities and engagements (to, through and with partners)• Manage a team responsible for executing marketing activities including content creation, and sponsorship and events strategy • Collaborate with extended Amazon Business teams (including other marketing teams) to deliver top-notch experiences for partners, customers, and prospects• Track marketing performance on an ongoing basis, constantly looking for ways to improve the customer experience • Present your results in weekly, monthly and quarterly business review meetings to process participants and stakeholdersBASIC QUALIFICATIONS- 10+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams- Experience presenting metrics and progress to goal to senior leadership ...

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels that they can cancel at any time, and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, high-growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do.If this sounds exciting to you, please read on.Amazon is seeking a leader to head our Strategic Initiatives for Fire TV in the Device Partnership division of Prime Video. This role will be instrumental in shaping the future of our streaming service and driving innovation in the rapidly evolving digital entertainment landscape.Key job responsibilities1. Lead the strategic direction and growth of Prime Video for Fire TV devices.2. Identify and develop new strategic initiatives to enhance Prime Video's offerings globally.3. Collaborate closely with product, engineering, content, and marketing teams to create and execute a growth strategy for Prime Video device integrations on Fire TV devices to drive great customer experience.4. Drive partnerships with key stakeholders, including content providers, technology partners, and device manufacturers to expand Prime Video’s reach and capabilities on Fire TV devices.5. Analyze industry trends, consumer behavior, and other relevant data to inform product development and business strategies.6. Oversee the development and launch of new features and services for our Prime Video app on Fire TV devices.7. Work closely with Amazon's leadership teams to align on strategies with overall company goals.8. Define and track key performance indicators (KPIs) to measure the success of Prime Video and strategic initiatives.BASIC QUALIFICATIONS- 10+ years of building and leading large teams and working in matrixed operating structures experience- Bachelor's degree or equivalent- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent ...

Amazon Prime is a core pillar of Amazon’s consumer businesses and aspires to be the world’s most engaging, satisfying, and loved membership program which delivers profitable growth by improving the Amazon experience. Prime currently serves over 200 million members worldwide, and relentlessly innovates to bring move value, convenience, and entertainment to our members. We have been investing in transformational capabilities that will:• Accelerate Prime’s growth by reaching new customer segments and countries.• Strengthen and differentiate the Prime value proposition, for all customers and for key growth segments.• Empower every Amazon business to accelerate its growth through Prime.• Lead the way and accelerate customers’ adoption of Amazon in new locations and segments. The Sr. Manager, Product Management-Tech for Worldwide Prime Benefits will lead a team of product managers to accelerate the growth of Amazon Prime, by working with internal Amazon teams to enhance and launch benefits. This is an expansive role that will touch almost every consumer business at Amazon. You will also be responsible for defining technical constructs and shared customer experiences to unify and simplify the overall portfolio of benefits enjoyed by Prime members. The right candidate for this role will have a proven track record of customer obsession in identifying, prioritizing, and shaping trajectory-bending value propositions. They will need strong ownership instincts to align multiple internal and external cross functional stakeholders towards common goals, and be comfortable navigating and presenting to Steam members. They will need to establish repeatable metric driven inspection mechanisms to hold internal teams accountable for continuously raise the bar for customers. They will have deep empathy for customers and an ability to communicate the value of Prime in intuitive and compelling ways. Key job responsibilitiesKey job responsibilities include:• Work with digital benefits in Devices & Services, Video, Music and Audible to develop experiences for Prime members that are compelling to customers and financially accretive to Amazon as a whole. • Work with Retail and Delivery Experience teams worldwide, particularly for Grocery and Everyday Essentials, to make Prime the best experience in any given locale. • Work with UX Design, Brand Marketing and benefit partners to develop and enforce an overall brand architecture for Prime, including naming and classification of benefits, badging, and plans/tiers/offers portfolio. • Establish the vision for sharing of benefits within Amazon Prime households worldwide and build a common sharing CX and policy in collaboration with Identity, P13n and benefit partners. • Collaborate with Digital Acceleration and Prime tech teams to define common architectural and CX constructs to support a diverse range of Prime benefits, sharing policies, and tiers worldwide. • Develop metrics and mechanisms for tracking the health of Prime benefits worldwide and work with benefit teams to continuously improve benefit performance.• Guide, coach, and develop product managers and engineers to execute on their charter and raise the bar. About the teamThe Benefits, Pricing and Constructs (BPC) team is responsible for defining WHAT Prime is (e.g., benefits included, business model and pricing, tiers) to provide disproportionate value for Amazon and accelerated growth for Amazon businesses. Our sister team, Membership Growth, focuses on the customer acquisition and retention funnel. Together, we roll into the the WW Prime organization, which is the steward of one of Amazon's most valuable assets and one of the most loved consumer programs worldwide. We work with country and benefit teams to continuously improve the Prime member experience and value, and grow the Prime member base worldwide. BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- 6+ years of team management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience in multiple consumer businesses, including Digital ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Cultivate a robust customer pipeline by showcasing how our solutions align with customer needs, and report on the status of the opportunity and progression.• Provide strategic account influence and direction that helps customers implement solutions that solve industry-specific procurement challenges.• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions.• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams.About the teamJoin our dynamic team at Amazon Business Healthcare, where we're leading the charge in revolutionizing the healthcare industry. As part of Amazon's growing investment in healthcare, we collaborate with divisions like AWS, One Medical, Amazon Clinic, Amazon Pharmacy, and Benefits to reshape the Healthcare landscape. Experience the profound satisfaction of contributing to professional growth while personally influencing the evolution of healthcare experiences. If you're a results-driven professional with Healthcare consultative sales expertise and a proven track record of surpassing program goals and revenue targets, we want you on our team.BASIC QUALIFICATIONS- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. As an Information and Communications Technology (ICT) Design Engineer you will work with multiple design disciplines, network engineering teams, technical deployment engineering and management, and operations teams to bridge gaps, and support design and deployment of ICT infrastructure in Amazon Physical Stores. Amazon Stores are the first grocery stores to offer Just Walk Out (JWO) Technology. These are stores with advanced shopping technology so you never have to wait in line. Our checkout-free shopping experience is made possible by our JWO Technology, which automatically detects when products are taken from, or returned to the shelves, and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. The position requires strong working knowledge in a wide variety of building types and systems (both the design of such systems and also installation and maintenance). Candidates must be capable of making creative design recommendations and must have the ability to articulate design justification to different groups within the organization. This position will be part of an exciting, fast-moving ambiguous business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. As a member of this team, you will work directly with engineers and managers across the globe to develop connectivity solutions for the physical layer. You will work with multiple teams to design and plan ICT network infrastructure to include space, pathway, power, cooling, wireless and cabling design specifications for construction and permitting. You will work with industry suppliers and manufacturers to develop product requirements and recommend new technologies. You will work with and manage third party ICT design consultants and Low Voltage Contractors (LVC).You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must be a self-starter, creative, and a critical thinker with an intense curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize all deliverables and resources across multiple projects and working groups spanning design and technology. This position requires you to manage stakeholder expectations, schedules, budgets, assets and scopes—because organization and attention to detail are in your DNA. You will work closely with internal teams and external partners. You will make decisions and find solutions quickly and with confidence, and not expect someone else to show you the right way forward. You are the right person for this position if you take ownership of your work, display a great deal of initiative, possess common sense, sound judgment, and a sense of humor. As an ICT Design Engineer you will:* Collaborate with MEP Designers, Network Engineers, Architects, Design managers, Procurement teams and Implementation Managers to coordinate design and deployment of IoT devices and ICT infrastructure to include power, cooling, space, pathways, cabinets, racks, and network equipment * Review, approve and stamp ICT product data submittals with RCDD, P.E. or other ICT industry certified Stamp * Develop, establish and revise ICT BODs, SOPs, and Construction Specifications * Work with BIM teams to create, edit, and revise design drawing details and templates * Attend design meetings, and review, comment and approve ICT design drawings and specifications using Bluebeam or other PDF software * Analyze, optimize, troubleshoot and improve Wi-Fi network designs * Write 1 pager and 6 pager technical documents with analytical cost data and present to executive leadership to propose changes in ICT designs * Work with procurement teams, product manufacturers and distributors to develop maintain and manage Global ICT Product equipment lists, pricing and lead times * Develop and provide RFP, SOW and Bid Templates to ICT design consultants and LVC. Review, analyze, level and compare bids * Manage ICT design consultants and LVC Contractors holding them accountable for on time, high quality deliverables * Identify and respond to risks and high-priority issues rapidly and effectively. * Support new technology development and design activities that improve infrastructure quality, reduce cost, and installation time. * Travel 25+% to review projects, coordinate with onsite personnel and contractors at JWO 3P Stores. * Have fun and offer creative out of the box solutions.This is an opportunity to leverage and grow your existing experience in an innovative and highly collaborative environment where the results of your work will directly impact Amazon and its customers.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS* BICSI RCDD Certification or internationally recognized equivalent (e.g. CDCDP, DCDC, CNIDP, PE etc.)* 5+ years Information and Communications Technology (ICT) design experience* 5+ years of working experience with fiber optic components, cabling, and interconnect products, technologies, and standards* 5+ years of experience developing design documentation (plans, specifications, etc.) for construction and/or permitting* 3+ Years experience in Revit ...

**This position requires fluency in English and Japanese, both written and spoken, with the ability to communicate effectively in technical settings, with senior executives, and with external customers.**AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The Enhanced Support Services (ES2) (formally E2M) team is part of the broader AWS Support organization and is a dive and save team who are dedicated to managing critical escalations, working with all areas of AWS including Support Engineering, Enterprise Support and the Service Teams to find a path to green for our customers. ES2’s purpose is to drive operational excellence and improvements to the overall customer experience.ABOUT YOUIncident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level – with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide.Finally, you are passionate about technology with a desire to learn more and do more with AWS. ABOUT THE ROLEAWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for a Major Incident Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers..*** Please note for this position, the core business hours of operation while in Daylight Time are from 8am-4pm PDT (10am-6pm CDT, 11am-7pm EDT). You can be located in any hub location time zone within the US but please only apply to this position if you are able to accommodate these core hours and periodic weekend coverage on a rotational basis (Tuesday-Saturday or Sunday-Thursday schedule when assigned, maintaining five-day work week). ***Key job responsibilitiesEvery day will bring new and exciting challenges that include elements of:* Drive the resolution of large scale customer impacting incidents as part of a team rotation* Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams.* Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads* Contribute to Problem Records for customers* Conduct continuous real-time proactive monitoring of customer metrics* Prioritize, manage, and own emerging and developing customer issues from start to finish* Monitor and manage communications during high impact events via relevant channels* Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence* Lead projects and teams to drive operational improvements* Create and review documentation; design/influence new standard operating procedures* Identify and troubleshoot recurring platform issues and own projects to drive improvements* Mentor peers in your areas of technical and operational strength* Perform other duties as required by the organizationAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Speak, write, and read fluently in Japanese- 3+ years of technical support experience- Bachelor's degree- Knowledge of distributed computing environments- Experience with AWS services and/or other cloud offerings ...