Seattle

We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USAAre you interested in playing a pivotal role in building innovative technology that protects Amazon’s customers? Threat Engineering and Development team, in Customer Support Security (CS Security) group, is responsible for automating detection of cyber-security threats in Amazon's global contact center network. Among other things, we build monitoring systems that collect data at scale, and use machine learning (ML) to detect adversarial action in our systems.We are looking for a Data Scientist to join our Threat Engineering and Development team. As a Data Scientist, you will complement our strengths and apply your data science skills, and tradecraft, to analyze terabytes of user behavior data, to detect threatening behaviors. You will build threat detection models and algorithms, which will be used to detect attacks and raise security investigations. You need to be highly motivated, eager to learn and be curious, and resourceful in finding novel ways to analyze data in order to produce actionable threat indicators.This is a highly visible role that requires partnering with multiple organizations, security, and technology teams in order to extract the intelligence and effect change. You should have the experience and capability to create and present documentation to champion security causes. Excellent written and verbal communication skills are essential. You should be experienced in working with data to analyze and detect trends, outliers, and have advanced analytical, mathematical, and quantitative abilities.Key job responsibilities- Design and run experiments, research new algorithms, and find new ways to improve detection of fraudulent activities.- Research machine learning algorithms and implement by tailoring to business needs and test on large datasets.- Partner with scientists, engineers and product leaders to solve business and technology problems using scientific approaches to build new services that protect our customers.- Foster a culture of continuous engineering improvement through mentoring, feedback, and metrics.- Manipulating/mining data from databases- Providing analytical network support to improve quality and standard work results.- Translating business questions and concerns into specific quantitative questions that can be answered with available data using sound methodologies. In cases where questions cannot be answered with available data, work with engineers to produce the required data.- Retrieving, synthesizing, and presenting data in a format that is immediately useful to answering specific questions or improving system performance.- Applying statistical or machine learning knowledge to solve specific business problems.- Conducting written and verbal presentations to share insights and recommendations to audiences of varying levels of technical sophistication.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical storesInclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Are you looking for an opportunity to own a large-scale technology problem? Do you enjoy finding patterns and pushing the boundaries of current possibilities? Are you interested in building reliable and scalable systems that support Amazon's growth? If so, Amazon Devices and Services Finance Technology (FinTech) is the perfect place for you!ABOUT THE TEAMAmazon Devices and Services FinTech is the global team that designs and builds the financial planning and analysis tools for a wide variety of Devices` new and established organizations. From Kindle to Ring and even new and exciting companies like Kuiper (our new interstellar satellite play), this team enjoys a wide variety of complex and interesting problem spaces. They are almost like FinTech consultants embedded in Amazon.ABOUT THIS ROLEThe Amazon Devices and Services FinTech team is expanding our data science team that is building a forecasting solution for the Amazon Devices and Services Finance organization, and we are looking for a Data Scientist to join us.As a data scientist, you will dive deep into data from across Amazon's finance organization, extract new insights, drive investigations and algorithm development, and interface with technical and non-technical customers. You will leverage your data science expertise and communication skills to pivot between delivering science solutions, translating knowledge of finance and operational processes into forecasting models, and communicating insights and recommendations to audiences of varying levels of technical sophistication in support of specific business questions, root cause analysis, planning, and innovation for the future.Key job responsibilities- Create various forecasts, including but not limited to Operational Expenses, and drive adoption of these forecasts by various teams within Amazon for financial and operations planning- Continuously innovate through research and the application of the latest machine learning techniques to drive forecasting accuracy improvement- Perform exploratory data analysis to identify business opportunities and develop a plan to address them- Communicate verbally and in writing to business customers with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations- Build customer-facing reporting tools to provide insights and metrics which track forecast performance and explain variance- Utilize code (Python, R, Scala, SQL, etc.) for analyzing data and building statistical and machine/deep learning modelsA day in the lifeIn a typical day as a data scientist at Amazon FinTech, you'll begin by delving into complex datasets, applying your technical expertise in feature engineering and exploratory data analysis to uncover valuable insights. You'll utilize both traditional time series forecasting techniques as well as more advanced machine learning algorithms to build accurate and reliable forecasting models that solve complex business problems like Operational Expense (OpEx) Forecasting. Collaboration with business, engineering, and partner teams is essential, as you'll translate your data-driven forecasts into actionable insights that align with strategic goals. Throughout the day, you'll innovate by adapting new forecasting methods, ensuring your solutions are stable, scalable, and fault-tolerant. Your strong communication skills and attention to detail will help you manage and integrate large datasets, solve unstructured problems, and drive projects to completion in a fast-paced, dynamic environment.Join us and be a part of our dynamic team, driving the future of financial technology at Amazon.BASIC QUALIFICATIONS- Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- 3+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by enhancing our selection and maximizing product availability. We are looking for an experienced Data Scientist (DS) to help design, build, and develop big impact features that improve customer experience. This leader will solve complex problems in one of the fastest growing segments of the Retail business, Fashion and Fitness (Apparel, Shoes, Jewelry, Watches, Luggage, Sports and Outdoors). A successful candidate will be a self-starter comfortable with ambiguity and working in a fast-paced environment. This role requires an individual who strives to answer business/operational questions and who works across functional boundaries. The ideal candidate should also have a demonstrated ability to think strategically and analytically, with a passion for innovation. Key job responsibilitiesAs a DS in our team you will:* Collaborate with cross-functional leaders from business development, product, and engineering to implement measurable, data-driven strategies * Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and implementation.* Perform large-scale experimentation to identify hidden relationships between variables in large datasets* Implement statistical, machine learning, or other mathematical methodologies to solve specific business problems* Coordinate research and analysis activities using unstructured and structured data and use programming to clean and organize data* Foster a culture of continuous learning and innovationThe successful candidate is self-driven and thrives in a fast-paced, innovative environment. You have deep expertise in accessing, manipulating, analyzing, and modeling large datasets across various platforms. You possess strong business acumen and excellent communication skills, and use them to effectively translate business requirements into scientific solutions. You stay current with emerging technologies and implement them strategically. About the teamOur team is dedicated to supporting new members. We are product manager team with different experience levels and tenures, and we’re building an environment that celebrates knowledge creation and sharing, and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Master's degree or above in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- 2+ years of machine learning, statistical modeling, data mining, and analytics techniques experience- 2+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- Experience in communicating technically, at a level appropriate for the audience- 2+ years of data scientist experience ...

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Services’s (SPS) goal is to enable third-party Sellers of any size by helping them build the business they want. We are the Core Selling Partner Experience (CSPE) team which defines, implements, and enforces quality standards for all Amazon-built experiences for all SPs worldwide. Key job responsibilitiesWe are looking for an individual with a strong research background and a passion for solving unique problems to help us drive world class research. Our ideal candidate is someone who is customer-obsessed and detail oriented, and loves solving complex problems. You enjoy building things from scratch, are comfortable with change and ambiguity, and relish the chance to solve hard problems in short order. You recognize that the true measure of success of your work is based on the business impact your findings have over time.A day in the life• Design and execution of primary research studies (leveraging mainly quantitative methods) to generate actionable insights and recommendations for stakeholder teams. • Design and implement surveys, analyze data, and synthesize key insights • Execute quantitative research methods (e.g. factor analysis, shapleys, regression analysis, clustering, structural equation models, data imputations and weighting) • Apply sound research and business acumen to help the business not just solve complex questions but help it look around corners. • Design scalable and nimble mechanisms that help scale qualitative research solutions, tools and processes. • Build and manage relationships with internal stakeholders and external agency partners.BASIC QUALIFICATIONS- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Energy Procurement Operations (EPO) team manages energy supply contracts post their execution, provides controllership for financial and operational performance, and ensures our supply portfolio is compliant with external regulations, contract obligations as well as internal policies. You will be a part of the team responsible for managing the energy portfolio of the world’s largest cloud provider and corporate buyer of renewables.Our team is looking for an energy professional to invent new programs and mechanisms and scale them across the AWS energy supply portfolio. The right candidate has a track record for managing programs, including planning, launching and executing initiatives with excellence in operations. In addition, this role will lead the management of contracts and operational activities for particular clusters and structures, and will work collaboratively with stakeholders across the org to report, analyze and improve performance of our energy portfolio. The right candidate can manage multiple projects simultaneously, has an analytical skill set, and experience managing contracts and building scalable programs. Function Specific Work Activities: • Take a lead role in shaping and implement EPO programs (including onboarding, contract management, power settlements, financial oversight and energy compliance) to meet the org’s goals and success metrics.• Plan and drive execution of initiatives to improve our energy operations. Continuously seek to invent and simplify in order to achieve further scale effect for Amazon’s management of its energy portfolio.• Own an assigned portfolio of energy agreements and the operational activities associated with it, in collaboration with EPO and the Power Infrastructure and Energy Strategy teams.• Establish mechanisms to create visibility into supply contracts pipeline in order to successfully manage the on-boarding process for new contracts. Track progress and drive for successful on-time completion • Act as a subject matter expert on executed energy agreements in designated grids/markets, and own the management of the contractual obligations with counterparties.• Report and analyze performance, identifying impacts to our business units and our customers.• Work collaboratively with other Amazon teams to support the management of the energy programs.Key job responsibilities- Own the assigned portfolio of energy agreements and renewable power purchase agreements.- Act as a subject matter expert on executed energy agreements in designated markets, and own the management of the contractual obligations with counterparties.- Report and analyze performance in assigned portfolio, identifying impacts to our business units and our customers.- Support the management of the on-boarding process for new contracts with a large number of counterparties. Track progress and drive for successful completion.- Take part in shaping and implement the EPO programs (including contract management, financial performance and energy compliance with external and internal stakeholders) to meet the org’s goals and success metrics.- Plan and drive execution of initiatives to improve our energy operations. Continuously seek to invent and simplify in order to achieve further scale effect for Amazon’s management of its energy portfolio.- Work collaboratively with other AWS and Amazon teams to support the management of the energy programs.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required- 7 years working in utility/energy industry in North America, in asset/contract management, settlements, market operations or similar role- 5+ years in managing cross-functional projects, initiatives and teams ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: DC Infra Eng IILocation: Seattle, WashingtonPosition Responsibilities:Produce Lifecycle Assessments of AWS Data Center global designs to quantify environmental impacts of our data centers. Understand the design and functionality of AWS data center globally. Work with Design Engineers, manufacturers, vendors, and contractors to identify designs, technologies and materials to reduce the carbon intensity in our current and next-generation AWS data center designs. Provide guidance to the Design Engineering teams for reducing carbon intensity in new data centers and support Field Engineering teams in evaluating upgrades to existing data centers. Integrate lower carbon options in building materials and systems into the AWS Basis of Design for current and next-gen data center design. Produce clear and concise documentation, such as detailed design specifications, white papers, and reports. Work on concurrent projects in multiple geographical regions and work with stakeholders across both technical and business functions. Interact with different teams responsible for all aspects of the data centers. Influence the development and implementation of sustainability practices in existing, new, and future data centers. Work on projects locally and globally.40 hours / week, 8:00am-5:00pm, Salary Range $116,800/ year to $160,000/year.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent in Architecture, Engineering, Building Sciences, Urban Design, or a related field and two years of experience in the job offered or a related occupation. Must have two years of experience in the following skills: 1) experience developing whole building lifecycle analysis models for the built environment; 2) professional experience in data center, mission critical, or high-performance building design; 3) experience facilitating goal-setting sessions, coordinating with all design disciplines and internal/external stakeholders to formulate and develop design objectives/strategies; 4) experience with evaluation and maintenance of the carbon impact of changes to Basis of Design, building prototype designs, and template specifications – as well as development of low-carbon alternatives and designs in architectural systems and components; 5) experience performing necessary modifications of drawings and specifications as construction projects progress; and 6) experience conducting site visits and progress meetings to observe construction and site activities. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require domestic or international travel. #0000 ...

Amazon co-ops are full-time positions, and co-op students should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Students should not have conflicts such as classes or other employment during the Amazon work-day.Applicants must be currently enrolled in a co-op program at their school in the US, and should have a minimum of one quarter/semester/trimester remaining in their studies after their co-op concludes. By applying to this position, your application will be considered for all Data Engineer roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN).You will be able to provide your preference of location and start date during the application process but, we cannot guarantee that we can meet your selection based on several factors including but not limited to the availability and business needs of this role. Finalization on the location and start dates available will be provided to you at the time of job offer. Start dates for our co-ops in this posting include the following period:Fall (Starts August/September 2025)Do you love building data pipelines? Are you excited by the opportunity to design tools and infrastructure needed to analyze large volumes of data? Do you want to help solve big data warehousing problems, and partner with stakeholders to understand how to best design and implement cutting edge data solutions that provide answers to key business questions? Do you want to be a part of a fast-paced environment and contribute to one of the most visited sites on the Internet?If this describes you, Amazon is looking for a Data Engineer Co-op to join one our many lines of business. Amazon co-ops have the opportunity to work alongside the industry’s brightest engineers who innovate every day on behalf of our customers. You will be matched to a manager and a mentor. You will have the opportunity to impact the evolution of Amazon technology as well as lead mission critical projects early in your career. Your work will contribute to solving some of the most complex technical challenges in the company.Key job responsibilitiesDuring a Data Engineer Co-op, you will/may:● Design, implement, and automate deployment of our distributed system for collecting and processing log events from multiple sources.● Design data schema and operate internal data warehouses and SQL/NoSQL database systems.● Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that engineers, analysts, and data scientists use to drive key business decisions.● Monitor and troubleshoot operational or data issues in the data pipelines.● Drive architectural plans and implementation for future data storage, reporting, and analytic solutions.● Develop code based automated data pipelines able to process millions of data points.● Improve database and data warehouse performance by tuning inefficient queries.● Work collaboratively with Business Analysts, Data Scientists, and other internal partners to identify opportunities/problems.● Provide assistance to the team with troubleshooting, researching the root cause, and thoroughly resolving defects in the event of a problemA day in the lifeWe’re on the lookout for the curious, those who think big and want to define the world of tomorrow.At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth.How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.BASIC QUALIFICATIONS- Are enrolled in a co-op program at your university- Experience with database, data warehouse or data lake solutions- Experience with SQL- Experience with one or more scripting language (e.g., Python, KornShell)- Are 18 years of age or older- Experience with data transformation.- Currently working towards a Bachelor’s Degree in Computer Science, Computer Engineering, Data Science, Information Management, Information Systems, or other equivalent discipline, with an expected conferral date between March 2026 – December 2028. ...

At Amazon, we aim to become Earth's most Customer-Centric Company and continue to innovate the way we engage with our customers. We start with the customer and work backwards in order to build great customer experiences. Amazon runs a highly successful Deals & Events program, offering customers compelling promotions in key seasons as well as around the year.Amazon's NA Hardlines Pvt Brands team is looking for a leader with excellent ability to Dive Deep, demonstrate Ownership, and leverage Invent & Simplify to Deliver Results, by leading the strategy and execution of our promotional events. This individual will work with Amazon and A/HPB stakeholders to set our deals strategy for key Tier1 events (Like Black Friday, Cyber Monday and Prime Day) and also other category themed Seasonal events throughout the year and create innovative deal experiences on behalf of customers and category teams, that drive value for both the customer and the business. They will ensure standardized processes within NA HPB to achieve defect-free deals and will create and own closed-loop mechanisms between APB’s Deals Lead, APB Marketing, HPB's cross-functional teams, and Leadership to ensure we learn, stay aligned, and are successful in delivering our goals. The ideal candidate is a highly analytical and effective communicator, partnering with cross-functional teams to provide inputs to drive growth and process improvement for deal and events initiatives. The candidate should also have a persistent track record of having successfully formulated strategy, influencing/partnering with stakeholders and operational rigor in execution to deliver excellent results. Having marketing/events experience in Amazon is a plus.Key job responsibilities -Partner with key APB and HPB stakeholders, including HPB Business Managers, HPB Instock team, APB Deals Lead, APB Marketing, and HPB Sourcing POC to develop a cohesive deals strategy and execution plan for NA HPB.-Work with 1P Retail POC to identify opportunities for strategic partnership.-Partner with HPB Instock Lead to develop work back plans to accommodate varying lead times to ensure optimal deal assortment.-Identify opportunities for cross-category or cross-product family deals, and partner with relevant stakeholders to execute.-Run test and learn opportunities on varying deal/discount types.-Develop clear and consistent mechanisms to track against forecast and ACES goals, and communicate to relevant stakeholders and leaders.-Deliver in- and post- event recaps with key insights and best practices.-Proactively contribute to WW APB Deals strategy, pillar, preparedness, and retro docs.BASIC QUALIFICATIONS- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services- Experience performing financial or other quantitative analyses- Experience developing operational processes and technologies ...

Are you interested in a role that challenges both creative, technical, strategic and project management thinking? Do you enjoy a fast-paced workplace where you can improve the customer experience, exercise your entrepreneurial skills and be an instrumental part of Amazon's key shopping moments? If this sounds like you, join the Amazon Private Brands’ organization as a Project Manager for Detail Page. In this role you will act as the key business contact for all cross functional partner teams from project intake through to delivery and are ultimately responsible for keeping projects on track in scope and timely delivery. You will actively collaborate with senior leaders and cross functional creative teams, facilitating sign off for creative projects and support troubleshooting for execution. Key job responsibilities• Detail Page Project Management: Independently manages WW HPB & CPB detail page production and re-brand in collaboration with partner teams, including infographics and ASIN imaging end-to-end, provides inputs to identify opportunities to optimize processes, shorten timelines and use budgets more efficiently. As such is also responsible for onboarding product families into processes and manging the process alongside marketing manager.• Is responsible for managing creative timelines and resources effectively in collaboration with Creative Director• Process, development improvement & Offshoring: o Is responsible for working to develop and finalise process execution for end-to-end detail page re-brand for Amazon Basics in collabortation with partner teams.o Works alongside Senior Design Program Manager to identify opportunities for offshoring and process improvement:o Is responsible for detail page upload failures deep dives and trouble shooting, with the goal to standardize paths for resolution to offshore via SOPs.o Supports Senior Design Program Manager in asset uploads, tagging and manual work. As such, collaborates with Senior Design Program Manager to offshore manual tasks and actively manages partner relationships.A day in the lifeThe ideal candidate will have the ability to estimate the size of a project, prioritize and is able to put the right people in the room, exhibits a high degree of self-driven organization, with the ability to provide and maintain structure for competing, fast moving priorities. The candidate will be an effective, concise and clear communicator (verbal and written), with proven track record of effective meeting management and earning trust.BASIC QUALIFICATIONS• 4+ years of professional non-internship marketing experience• Experience in digital marketing and content production timelines and process• Experience managing or working within cross-functional marketing and creative teams• Experience in Lean Six Sigma, process mapping (Microsoft Visio), Kaizen, and other process optimisation tools• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management • Experience understanding needs of business and end customers and translating them into right solutions• Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences • Proven track record of earning trust with peers, partners and senior leaders. • Experience in program/project management, preferably in a creative team. ...

The Global Design team is looking for a creative, innovative, results-oriented Program Manager based in Seattle, WA or Arlington, VA who will be responsible for supporting the Global Design Team, reporting to the Senior Manager, Global Design. This role will support the Design teams across 3 global regions (AMER, EMEA and APAC) and will work closely with the Design & Construction (D&C) team, the Workplace Guidelines & Standards team and the Global Transformation & Insights team. This role will be responsible for program management of the various initiatives of the Design Team, through the introduction and oversight of tools and schedule tracking, as well as assisting in coordination and content development to ensure standardization, high-quality deliverables and on-time delivery. The Design Team is responsible for a wide range of projects, including Capital Planning, establishing foundational design packages for use by our design partners and vendors, and providing design oversight for new and post-occupancy renovation projects. Over time, this role should gain familiarity with Amazon’s Global corporate workplace portfolio in order to assist in ensuring that our tools and resources are equally applicable regionally. This role will also work with the Workplace Guidelines & Standards team, and the Design & Construction Delivery teams globally. The successful candidate has experience in design and delivery of corporate workplace – including knowledge of industry benchmarks (both aesthetic and budget specific). The successful candidate will be able to communicate clearly at all levels, and yet is not afraid to dive deep into details. This role works autonomously and creatively in a fast-paced, ambiguous environment, and will be working on multiple projects, most of which have very tight delivery timelines. Attention to detail and ability to inspect issues and processes brings simplified solutions to complex problems is paramount. They should also understand the nuance of being approachable, while at the same time consultative. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.This role supports our Global team, so may requires travel approximately 10% of the time. Key job responsibilities• Oversee and coordinate various tracks of work for the Global Design team, including involvement and coordination with relevant stakeholders, to ensure content consistency, quality, and on-time delivery. • Strategic partnership with the Senior Manager, Global Design on specific initiatives.• Work cross functionally with regional peers to ensure a consistent experience for customers, whilst respecting local/cultural nuance. • Collaborate with GREF partner teams, including Regional Portfolio Management, Sustainability and Environmental Health and Safety, and Travel and Events, to elevate program deliverables and improve the quality of Amazon workspace with a focus on resiliency, efficiency, health, and safety. • Routinely connect to external industry, professional bodies and communities, ensuring new industry standards, best practices, technology, and innovations are adopted into the program. About the teamThe Global Real Estate and Facilities (GREF) team provides real estate, facilities, and workplace services in over 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. The Workplace Design and Construction team sits within the Global Centers of Expertise.The Global Design team shapes design concepts that align with GREF's strategic vision and brand identity, enhancing employee well-being. The Workplace Guidelines team creates, implements, and refines Amazon's Global Workplace Design Guidelines and Standards. The Design & Construction delivery team builds new and refreshed office spaces, labs, production facilities, and more.Amazon embraces diversity and inclusion through employee-led affinity groups, innovative benefits, and ongoing learning experiences. The team values work-life balance and encourages employees to find their own balance between work and personal lives. Mentorship and career growth are also prioritized, with a focus on knowledge sharing and providing development opportunities.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree in Architecture, Interior Design, Design, Engineering or related professional experience. ...

Our Central Design Talent Acquisition team supports a number of businesses including Devices and Services, Prime Video, Prime Video Studios, Artificial General Intelligence, Advertising, and IMDb among others. We have an exciting opportunity for an experienced Design Sourcing Recruiter to support specialized design hiring! You will work with a close-knit recruiting team who has a deep expertise within the design space. Your focus will be on driving recruiting strategies along with candidate generation in partnership with your business partners. This is a great opportunity to drive impact across the design and user experience for a number of products used by millions of customers globally. Core Responsibilities: - Partner with hiring teams to build effective sourcing and assessment approaches with a bias for action, proactively managing business partner expectations - Recruit passive candidates and gauge both skills and chemistry for the right fit, and to understand candidate motivation - Build and maintain a network of potential candidates through proactive market research and on-going relationship management; conduct in-depth interviews of candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios - Articulate in writing a sourcing plan with deliverables, timelines and a formal tracking process. - Build and maintain an ongoing pipeline of qualified potential candidatesAbout the teamThe Design Recruiting team is a specialized group of recruiters who support business partners across Devices and Services, Prime Video, Prime Video Studios, Artificial General Intelligence, Advertising, and IMDb among others. The Amazon Design Community and design recruiting partners meet and collaborate on a regular basis working together on key programs and initiatives. Our team recruits for a wide range of unique opportunities including UX Design, Research, Design Technology, Voice User Interface, Computational Design, Gaming, Wearables, Art Direction, Visual Design, and more. We have high-standards, strong processes, and are always looking for new ways to innovate. Candidates will be required to present 2-3 UX design portfolios during the phone screen process.BASIC QUALIFICATIONS- 3+ years of technical recruiting in high volume and high hiring bar environment experience- Experience building candidate sourcing and closing strategies- Experience recruiting for design and or creative roles ...

The Amazon Device and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the CX and UX across the Echo family of devices, Fire TV, Fire Tablets, Alexa Mobile and more. DDG’s mission is to conceptualize and bring to life delightful, easy-to-use, and high value experiences for our customers.Design Technologists on our team partner closely with design and engineering partners to guide product and feature development, bring clarity to engineering goals, and develop a user-centric point of view. This is where you come in.You will help build towards prototypes that bring UX ideas to life. These artifacts will be used to help gather evidence, aid decision making, and help make incremental progress towards new features and products. Equipped with a maker's mindset, you will creatively overcome platform limitations, tinker with ideas, and think outside the box. You will deliver quickly, iteratively, and with a keen eye for detail.Are you a passionate tinkerer who loves consumer electronics? A digital craftsperson excited to transform concepts into working code? Ready to make an impact on millions of customers? If so, we want to hear from you.Key job responsibilities- Build high-quality, functional prototypes using frameworks such as React, Next, Android, and occasionally with low / no code tools like Figma, Protopie- Collaborate with designers, engineers, product managers, internal business partners and other subject matter experts.- Help design and deliver solutions, prototypes, and experiments to test when needed.- Thrive in a fast-paced, iterative environment with minimal documentation and technical supportA day in the lifeNo two days are the same when working on the next generation of device user experiences. Your day may consist of a combination of meeting with the project team, working with a mentor, and producing a prototype to help aid decision making. You might be pushing pixels to make sure the layout is correct, adding animation transitions to help guide beta testers’ eyes, or working with engineering partners to unblock projects.About the teamOur team of design technologists work across multiple product lines, including Echo Show, Fire Tablet, Fire TV, and future Amazon devices. By staying at the forefront of emerging technologies, we are constantly exploring new ways to push the boundaries of what's possible. Whether it's integrating the latest machine learning capabilities or innovating on novel interaction models, our team thrives on the challenge of turning ambitious concepts into functional prototypes. We work closely with engineering to enable the best customer experiences, iterating on our designs based on user feedback and testing.BASIC QUALIFICATIONS- 1+ years of front-end technologist, engineer, or UX prototyper experience- 2+ years of web development for digital marketing, advertising, product management or equivalent experience- Knowledge of technologies such as JavaScript/NodeJS, HTML/CSS, Responsive/Adaptive Design- Have coding samples in front end programming languages- Have an available online portfolio ...

The Amazon Selling Partner Developer Services team is hiring for an experienced Mandarin Chinese speaking Risk Manager to drive and enhance compliance with program policies and to mitigate Selling Partner API (SP-API) related Developer risk. This position will play an integral role in managing both internal and external facing risk programs, building and maintaining relationships with internal stakeholders, reviewing data analytics to make informed decisions, and providing feedback to strengthen policies across a global team. The Risk Manager will work closely with Selling Partners, Developers, and Global Partner teams, as well as Legal Counsel and Tech teams to develop and support the continuous improvement of risk operations tools and resources.Key job responsibilities* Develop and continuously improve SP-API risk investigation program with collective feedback from cross-functional stakeholders* Work closely with internal tech development teams to improve customer experience of internal risk operations tools and resources* Develop and monitor stakeholder performance against applicable key performance indicators* Review data analytics from KPIs to provide guidance to make informed decisions on process or program improvements* Develop, integrate, and implement standardized tech and program solutions to increase compliance while reducing burden on associate workloadBASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience with SQL and Excel- Fluent speaking, writing and reading Mandarin Chinese and English ...

Expanding direct imports represents one of the greatest supply chain opportunities at Amazon. In this role, you will define our future vision deliver both near-term improvements and long-term results by expanding the product selection, improving availability, creating value for customers, and increasing competitive advantage. Core responsibilities of this role include: - Accelerating expansion of the direct imports program by implementing scalable processes to identify and on-board new import opportunities - Creating a cohesive and actionable roadmap for GLs by analyzing potential customer and financial implications of import process improvement opportunities, identifying and prioritizing the most promising areas for impact, and securing cross-team support to implement required changes - Partnering with category teams to identify root causes which create barriers to import expansion, then implementing robust plans to address - Uncovering challenges within the import process, and advocating on their behalf with internal stakeholders to optimize Amazon’s import process - Working closely with cross-functional teams to uncover savings opportunities throughout the supply chain and further optimize Amazon’s net landed costThe successful candidate will enjoy diving deep into data, identifying defects and opportunities, and designing/implementing long-term solutions in collaboration with retail, operations, and software development teams. The individual will thrive in a highly collaborative, analytical, creative, and fast-paced environment. The candidate must have the analytical horsepower to break down complex problems, and a strong will to get things done and deliver results no matter the obstacles. Finally, he or she must also be a strong communicator and influencer, with the ability to communicate concisely and effectively with senior leaders and multiple stakeholders to drive meaningful change. Needed Skills and Abilities: - Bias for Action and Deliver Results: Ability to successfully deliver projects from end-to-end, working with urgency through inevitable obstacles along the way - Are Right a Lot: Aptitude in identifying the most critical areas to drive impact and prioritizing those areas to deliver needed results. Demonstrated ability to discern “small” ideas from “big” ideas, and understanding of “one-way” versus “two-way” doors to ensure the organization moves quickly and decisively to deliver results. - Influence: Innovative leader with the ability to identify opportunities and influence multiple organizations to gain support and overcome resistance with data and persuasion - Strong Communication: Ability to communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing independent data analysis as necessary - Analytical Problem Solving: Ability to utilize exceptional problem-solving skills to work through difficult challenges. You will not just work with, but also influence and drive action across a variety of stakeholders including senior business leaders, global inventory planning and transportation teams, vendor managers, and in-stock managers.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.Are you passionate about creating and building inspirational, stimulating, and exciting experiences to bring people together and fostering connections, community, and growth? The Director, AWS Events will lead highly visible, large-scale events. Our events educate customers and prospects at scale, engages with AWS partners, promotes new products and services, drives revenue pipelines, builds and fosters our AWS community, and has press and analyst reach. The Director of AWS Events will conceptualize, plan, lead, and execute events for global audiences. In this role, you will grow and establish our large-scale events (60K+ customers & partners). You will lead a team of logistic experts, event production specialists, and partner with our product marketing, technology, service, and sales teams to develop and execute on the vision and strategy for our events. You will own the global budget and revenue streams and create measurement strategies to understand and report on the effectiveness and impact of these events. You will be responsible for the entire customer journey from influencing the creative, messaging, event websites, SWAG, ticket pricing, to the onsite experience – keynotes, content, transportation, mobile app, registration, badges, breakout sessions, signage, and expo as an example.Come build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier. In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time.A day in the lifeTo be successful in this role, you will be a creative, technically savvy leader who is driven to deliver exceptional event experiences. You have proven experience in event strategy, technology, and production. You are able to manage large scale event budgets and revenue. You are ready to lead and deliver global events that will foster connections with a growing community. You are able to simplify and articulate complex concepts to senior business leaders, while working in a fast-paced, highly cross-functional organization. You are experienced with building, developing, and running a high-functioning, diverse team.• Manage significant efforts within the team, including operational planning, annual planning process, budgets and revenue, overall hiring plan, and the many efforts required to get the project to market and build the business.• Design and execute project plans, communicate with key stakeholders, summarize project findings, and formulate action plans.• Lead cross-functional teams in different geographies and business units• Set the strategy and long-term thinking for the team• Willingness to travel 30% or more as needed for the roleBASIC QUALIFICATIONS- 15+ years building and developing teams responsible for complex, high-profile events- Demonstrated track record of inventing new event concepts and taking them from inception to implementation- Experience managing organization sizes of 30+ individuals- Proven ability to define and track key metrics for event experience across registration, attendance, and event quality- Strong oral and written communication skills, with a history of writing detailed strategy documents- Demonstrated experience maintaining high accuracy and attention to detail in professional environments ...

We are hiring a Director, Economics who is excited about leading a team that develops and implements a research agenda that drives value for AWS customers and the business. The problem space includes identifying new cross org and cross function workstreams with measurable impact. The right person in this role will command a broad suite of economic and science areas, develop new ones as appropriate, and apply them to highly ambiguous business problems. This person will earn the trust of AWS executives to handle the hardest science problems in a collaboration with their teams and other scientists. The person with recruit top talent and foster an enviably fun and supportive workplace environment where ICs and managers grow and reach their career goals. Key job responsibilitiesThis role with interface directly with executives, product owners and science ICs and leadership to create multi-year research agendas that drive step change growth for the business. This role is important for development of the strategic direction of the AWS Central Economics and Science team. This role will report directly to the Chief Economist of AWS and help develop and implement science best practices for the team in collaborative partnership with other scientists, economists and engineers in the org. A day in the lifeOur team takes big swings and works on hard cross organizational problems where the optimal success rate is not 100%. We also ask people to grow their skills and stretch and make sure we do it in a supportive and fun environment. It’s about empirically measured impact, advancement, and fun on our team. We work hard during work hours but we also don’t encourage working at nights or on weekends except in very rare, high stakes cases. Burn out isn’t a successful long run strategy. Because we invest in the long run success of our group it’s important to have hobbies, relax and then come to work refreshed and excited. It makes for bigger impact, faster skill accrual and thus career advancement. About the teamOur group is technically rigorous and encourages ongoing academic conference participation and publication. Our leaders are here for you and to enable you to be successful. We believe in being servant leaders focused on influence: good data work has little value if it doesn’t translate into actionable insights that are rolled out and impact the real economy. We are communication centric since being able to explain what we do ensures high success rates and lowers administrative churn. Also, we laugh a lot. If it’s not fun, what’s the point?BASIC QUALIFICATIONS- PhD Economics or similar field.- 8+ years work experience. ...

We’re Amazon’s Customer Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is intuitive, effortless, seamless, and empathetic. When our customers have problems we make solutions effortless, and when they need additional help we ensure the best possible human support through industry leading tools. We innovate relentlessly, spending time in contact centers, with customers the field, in the UX research lab, and iterating on UX prototypes. Our work greatly impacts our customers’ experience and is critical for Amazon.This role is for a hands-on UX Research and Design leader who establishes a vision and strategy that enables a team of talented UX designers, researchers, writers, and program managers to deliver bar-raising experiences for customers around the world. In this role you will drive UX strategy across multiple user experiences, creating roadmaps and determining priorities for your team. You partner closely with product and tech leaders, using quantitative and qualitative evidence to inform and guide UX direction. The right candidate will coach their team from a deep understanding of UX best practices, and embody a nimble, creative, and pragmatic approach that pushes the boundaries of agile UX. Your organizational savvy will position the team to have optimal impact and deliver strong, measurable results. You sincerely believe that design is more than surface level, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.Key job responsibilities- You are a role model, mentor, and motivator for individual contributors and UX managers alike.- You bring deep expertise in UX design across UX disciplines (frameworks, interaction models, prototypes, research, operations, language).- You lead with deep empathy for our customers, our customer service associates, and your team.- You think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details.- You ensure creative quality through the methods an mechanisms you set in motion.- You are invested in growing people, developing talent, creating an inclusive and inspiring environment, and fostering collaboration.- You have experience presenting design work to partners and executive leadership for review, feedback, and sign-off. You coach others to do the same.- You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment.- You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.- You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet).- You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwise.A day in the lifeYou will inspire and mentor the entire team, and teach your managers to do the same through active coaching. You will represent the voice of UX to leadership across the wider organization and teach your UX leaders to do the same. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will use your organization and communication skills to bring clarity to complexity, working strategically with other team leaders and team members across the organization.About the teamThe Customer Service UX team is made up of a diverse group of UX designers, researchers, writers, and program managers with a shared mission to make every experience we design intuitive, effortless, seamless, and empathetic. We trust each other, collaborate regularly, and work to ensure we all raise the bar on UX quality. We work hard, but also work hard to support each other, remain genuine, and create a positive culture of balance between work and the rest of life.BASIC QUALIFICATIONS- Experience leading midsize UX teams (more than 25 UX professionals).- Experience leading multi discipline UX teams, including UX managers.- 15 + years of design experience with 10+ years leading design teams. ...

How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air (PA) on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-drone-delivery-mk30-photos).The PA team is looking for a strong technical and business leader to lead our Vehicle Software and Simulation teams. In this role, you play a critical role in defining the technical vision and roadmap for PA to meet its goal of delivering millions of packages to customers within 30 minutes. To do this, you work closely and strongly influence leaders from product, finance, regulatory and operational leaders within PA and across Amazon. Key job responsibilitiesIn this role, you will be responsible for the core software platform for the drone including low-level software/firmware, middleware and applications. You will also be responsible for PA’s simulation technology that is critical for testing and validating our systems before production launches. Your teams collaborate with top-notch research scientists and hardware engineers to deliver high quality, aerospace grade production code.The ideal candidate is passionate and experienced in both aerospace and robotics software. You have prior experience managing a multi-functional engineering org, including development managers, software engineers and program managers. You should have proven analytical, strategic, technical and program management success as well as the ability to recruit and develop high-caliber leaders and individuals. This role represents significant intellectual, technical and innovation challenges with large opportunity for business impact. BASIC QUALIFICATIONS• Bachelor's degree in Computer science or related field.• 12+ years of software engineering experience. • 8+ years of experience managing engineering managers.• Understanding of software engineering practices & best practices for the full software development life cycle including coding standards, build processes, testing, and operations.• Strong verbal and written communication skills. ...

Come join and grow our technical writing team supporting AWS critical monitoring, observability, and cloud operations services. The role involves partnering with service teams to create comprehensive technical documentation that enables customers to successfully implement and utilize AWS's suite of observability and management tools.You'll be responsible for developing and growing the writers on your team. As a technical leader, you set the standard for excellence for our documentation, ensuring that we deliver technically accurate, well-written, simple, and customer-focused documentation. You’ll help set team goals and be expected to deliver on those goals for maintaining a high bar for documentation quality. You will also be expected to work with the AWS engineering teams on shared goals and efforts.Ideally, you have a technical background that enables easy interaction with software development engineers, product managers, and technical program managers, and a demonstrated ability to deliver high-quality technical documentation. 10027 10028Key job responsibilitiesKey responsibilities include, but are not limited to:- Hiring and growing a team of programmer/technical writers and editors. - Defining the overall content strategy across specific developer tools (e.g., source control, build tool, test tool, etc.) and end-to-end development workflows (e.g., writing software that uses Amazon Web Services, writing software for mobile devices, etc.). - Leading the direction for the documentation authoring tools used by writers and software development teams.- Collecting feedback from your customers on how to best improve the documentation using existing feedback mechanisms, inventing new ones, or just talking to customers—our teams use our tools. - Influencing the product direction of the tools your team collaborates with to provide an ideal development experience.A day in the lifeOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThe Service Docs organization writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS - Degree in Technical Writing, English, Computer Science, or a related field; in lieu of this degree, relevant work experience will be considered. - 5+ years' experience in a technical writing role - 5+ years' experience writing for a developer or IT operations (DevOps) audience - 5+ years' experience working on multiple documentation projects simultaneously with competing priorities and deadlines - Strong ability to work across teams and groups to accomplish objectives ...

Amazon’s Customer Behavior Analytics org is looking for an Economist to spearhead the rapid growth of our Marketing Measurement solutions. The team focuses on building scalable ML and causal inference solutions to estimate the effectiveness of Amazon marketing efforts and provide actionable insights to the various marketing teams within Amazon. We work closely with business stakeholders and strive to continuously produce tangible impact on the company’s strategic and tactical planning and operations.A successful candidate will be a self-starter, comfortable with ambiguity, able to think big and be creative, while still paying careful attention to detail. You will apply your econometrics expertise to identify opportunities for further research and to provide insights that drive larger initiatives. You should be able to translate how data represents the customer journey, be comfortable dealing with large and complex data sets, and have experience using machine/deep learning at scale to solve business problems. You should have strong analytical and communication skills, be able to work with product managers and software teams to define key business questions and work with the analytics team to solve them. You will join a highly collaborative and diverse working environment that will empower you to shape the future of Amazon marketing, as well allow you to be part of the large science community within the Customer Behavior Analytics (CBA) organization. Key job responsibilitiesThe main responsibilities for this position include: - Apply your expertise in causal modeling and ML to develop systems that describe how Amazon’s marketing campaigns impact customers’ actions - Own the end-to-end development of novel causal inference models that address the most pressing needs of our business stakeholders and help guide their future actions - Improve upon and simplify our existing solutions and frameworks - Review and audit modeling processes and results from other economists/scientists, both junior and senior - Work with marketing leadership to align our measurement plan with business strategy - Formalize assumptions about how our models are expected to behave and explain why they are reasonable - Identify new opportunities that are suggested by the data insights - Bring a department-wide perspective into decision making - Develop and document scientific research to be shared with the greater science community at AmazonAbout the teamThe Customer Behavior Analytics (CBA) organization owns Amazon’s insights pipeline, from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our outputs shape Amazon product and marketing teams’ decisions and thus how Amazon customers see, use, and value their experience.BASIC QUALIFICATIONSPhD in economics or equivalentKnowledge of data analysis languages (e.g., R, Stata, Python, etc.) or other statistical software ...