Business Intelligence Engineer, Talent Management | Executive Reporting Analytics, People Analytics and Compensation Excellence

Global Talent Management and Compensation (GTMC) is centrally responsible for creating and evolving Amazon’s talent programs and processes. The People Analytic and Compensation Analytics team within the GTMC team is a team of BIEs, DEs, and Data Scientists with a direct impact on 300,000+ Amazonians across all of our businesses and locations around the world. We use employee data to drive the right conversations with Amazon’s Senior Vice President of PXT (People eXperience and Technology) and other executives about how to improve existing talent programs and explore new and developing questions that shape our talent landscape. PACE is looking for experienced analysts to support the end-to-end business intelligence for new and evolving talent products, proprietary to Amazon. In this role, you will work directly with customers, leaders, and program owners, influencing opportunity identification, product design, data capture, reporting/measurement, and evaluation strategies. You will use existing data/research to identify new challenges and opportunities, as well as data collected through methods you create/define. You will leverage your subject matter expertise and strong written/verbal communications skills to develop reproducible research/analyses shared with PXT analysts embedded across Amazon’s diverse set of businesses. As the end-to-end analyst for the product, you will also build proof-of-concept reporting tools, while scaling ad hoc data access, enabling the product team self-serve and make informed decisions in a fast-paced, ambiguous business environment.Responsibilities: · Align with leaders and customers to translate business issues into testable hypotheses answerable with data · Develop and execute analyses to drive talent insights· Create data capture and measurement strategies that drive business action· Drive a roadmap from descriptive to predictive analytics, moving routine tasks to self-service for your client group· Work closely with peers and stakeholders to access, pull, transform, and analyze data from a variety of PXT sources · Gather new data, and/or creatively use existing data to propose metrics and present them in compelling but easily understood way to a non-statistical audience.· Apply statistical tests to data, including (but not limited to), t-tests, chi-square, and regression.· Compile results in a concise, meaningful, and actionable format and share findings to senior leadership · Build processes to scale fast and accurate on-demand and ad hoc data/analytical requests for leadership and key stakeholders BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineer, US Prime Video Finance

We are looking for an outstanding BIE to join the US Prime Video Business Finance team. The BIE will work side-by-side with the Finance team members as they support the Business team driving success and growth of Prime Video. This is an exciting opportunity to develop analytical insights and work directly with business leaders to shape Prime Video’s entertainment strategy.Prime Video offers customers the greatest choice in what to watch including Amazon Original hits like Rings of Power, Jack Ryan, and The Marvelous Mrs. Maisel, 3P Channel subscriptions like Max and Paramount+, live events like Thursday Night Football games, and a large catalog of transactional (rent or buy) content. The Prime Video team comprises individuals who are all obsessively focused on one mission: to give consumers the world’s best-in-class digital video customer experience. Prime Video delivers an entertainment destination unlike any other—fast, reliable, personal, effortless, and delightful.With so many video benefits for Prime members delivered in one place, we continue to grow the attractiveness of Prime Video for both existing and prospective Prime customers. Our team owns the reporting and analytics for customers who join Prime via Prime Video, deep diving to develop insights that help drive our strategy for acquiring and retaining customers. Our team works with business leaders across Prime Video and Prime orgs, including Programming, Product, Content Strategy, and Marketing. As a Business Intelligence Engineer, you will work with our Finance team and partner with the business to create automated and scalable analytical tools that will ultimately be critical in driving the growth and expansion of the business. This includes building the infrastructure for regular reporting on business and production financial data and diving deep to uncover insights that will impact financial decisions. You will leverage data to provide key data-driven insights, enable new analyses, and innovate on behalf of our business customers.Key job responsibilities· Own, design, develop, document, and manage scalable solutions for new and ongoing metrics, reports, analyses, and dashboards to support business needs. · Generate actionable insights through the development of metrics, dashboards and deep dive analyses. · Serve as a technical, business-metrics specialist and insight provider in the organization. · Act as a key interface between our business customers and technical divisions. · Leverage extensive data sets to derive strategic insights that shape business decisions on content spend. · Present insights to senior stakeholders in Finance and Business Teams. · Work in a fast paced, global environment, across various functional teams.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field ...

Business Intelligence Engineer, Worldwide Defect Elimination Concessions Analytics

How often have you had an opportunity to be a member of a team that is tasked with resolving customer needs through disruptive and innovative technology? Everyone on the team needs to be entrepreneurial, wear many hats and work in a fast-paced, ambiguous, and highly collaborative environment that’s more startup than big company. If this sounds intriguing, then we’d like to talk to you about a role in the WWDE - Concessions Analytics team. This team is focused on the customer remediation experience, building technology to identify and personalize the concessions experience for customers. To continue providing the best resolution options for customers, we seek a passionate, results-oriented, Business Intelligence Engineer (BIE). The Business Intelligence Engineer will partner with Software Developers, Data Engineers, , Program & Product Managers to provide insights on customer feedback, create key performance indicators for our products, and assist in feature engineering and pipeline development. The ideal candidate has strong business judgment, organization skills, backbone, experience measuring product performance, and collaborates well with product owners to answer key questions. The operating environment is fast paced and dynamic, however has a strong team spirited and welcoming culture. To thrive, you must be detail oriented, enthusiastic and flexible, in return you will gain experience in one of Amazon's core businesses.Key job responsibilities - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. - Partner with operations/business teams/economist/machine learning (ML) teams to consult, develop and implement key performance indicators (KPI’s), automated reporting/process solutions and data infrastructure improvements to meet business needs. - Develop the end-to-end automation of pipelines for applications and ML models - Apply analytic skill to extract meaningful insights and learnings from large and complicated data sets. - Serve as liaison with Business and technical teams to achieve project objectives, requiring data gathering, problem solving, modeling, and communication of insights and recommendations.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Bachelor's Degree ...

Business Intelligence Engineering Manager, Worldwide Defect Elimination Concessions Analytics

How often have you had an opportunity to be a member of a team that is tasked with resolving customer needs through disruptive and innovative technology? Everyone on the team needs to be entrepreneurial, wear many hats and work in a fast-paced, ambiguous, and highly collaborative environment that’s more startup than big company. If this sounds intriguing, then we’d like to talk to you about a role in the Worldwide Defect Elimination (WWDE)- Concessions Analytics team. This team is focused on the customer remediation experience, building technology to identify and personalize the concessions experience for customers. To continue providing the best resolution options for customers, we seek a passionate, results-oriented, Business Intelligence Engineer (BIE) Manager. The Business Intelligence Engineer Manager will also be responsible for driving analytical strategy for their respective function and enable data driven decision making. Another key aspect of the job is to unearth insights from data to help the operations team in driving process excellence. This position requires exceptional managerial skills, statistical knowledge, superior analytical abilities, knowledge of business intelligence solutions and exposure to efficient data engineering practices. The BIE Manager will also be a stakeholder manager as they will have to work closely with senior tech and non-tech stakeholders/leaders. Candidate should be comfortable with ambiguity, capable of working in a fast-paced environment, continuously improving technical skills to meet business needs, possess attention to detail and be able to collaborate with customers to understand and transform business problems into requirements and deliverables.Key job responsibilities - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. - Partner with operations/business teams/economist/machine learning (ML) teams to consult, develop and implement key performance indicators (KPI’s), automated reporting/process solutions and data infrastructure improvements to meet business needs. - Develop the end-to-end automation of pipelines for applications and ML models - Apply analytic skill to extract meaningful insights and learnings from large and complicated data sets. - Serve as liaison with Business and technical teams to achieve project objectives, requiring data gathering, problem solving, modeling, and communication of insights and recommendations.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software ...

Business Operations Manager, AMER Data Center Supply Solutions

Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ America's Data Center Supply Solutions (DCSS) Team works to deliver capacity supply solutions across multiple regions to meet the needs of customer demands. We are a team of highly motivated professionals who enable the capacity needed to support AWS customer growth and optimize the largest cloud services company on earth!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a member of the AMER DCSS Real Estate team, you will manage the processes and tools needed to support incoming supply opportunities to meet customer demand. This role’s primary responsibility is to source opportunities for improvement across systems and processes, partner with other regional teams within the organization to drive standardization, and implement global solutions while improving the customer experience that delivers visibility to senior leadership. This role will also play a role in sourcing new opportunities.Key job responsibilitiesCollaborate and partner with business teams to define and solve problems that impact customers.Identify predictors and causes of business related problems and implement novel approaches related to forecasting and prediction.Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations.Build relationships, identify stakeholders, and influence other teams across organizations and external teams.Define analytical approaches to uncover new insights and formulate recommendations that improve processes.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline ...

Business Operations Manager, Communications & Corporate Responsibility, Ops & Tech

The Business Operations Manager is a critical role within the Operations and Technology team, responsible for driving operational excellence and efficiency across the Communications & Corporate Responsibility (CCR) organization. This individual will work closely with cross-functional leaders and business operations roles to streamline processes, implement best practices, and ensure seamless collaboration between various teams.We are seeking a Business Operations Manager with a builder’s mindset who will accelerate adoption to procedures and policies across the organization. This role will connect the dots across the business across all levels. In addition, you will support in driving high visibility and strategic initiatives, develop new or improve existing standards, guidelines, tools, simplify processes and drive deliverables that help the organization operate efficiently. You must be able to build and maintain trusting relationships cross-departmentally with our internal business partners. Our ideal candidate is an extremely organized and a detail-oriented operations professional with experience scaling operational functions across a 1200+ person organization. Well-developed project and stakeholder management skills is essential to success in this role. If you are someone who can look around corners and has passion for efficiency, then we’d like to hear from you!Key job responsibilitiesProcess Standardization and Strategic Planning:• Support the rhythm of business standardizations, including processes and templates for business reviews, goal planning, and operational planning cycles.• Create and manage the strategic planning calendar for the CCR organization.• Develop mechanisms to drive automation in weekly S-team and monthly Board of Director reports.Operational Efficiency and Continuous Improvement:• Proactively identify and address business operations-related gaps and needs through strategic problem-solving.• Establish baseline metrics and reports to support the development of new practices and goals.• Develop and socialize enablement plans, playbooks, and standard operating procedures (SOPs).• Responsible for maintaining process documentation and auditing internal knowledge repositories.Cross-Functional Collaboration and Knowledge Sharing:• Build and maintain trusting relationships with internal business partners from finance, legal, HR, GCP, and other departments.• Connect with other Business Operations roles within and outside the CCR organization to share learnings, best practices, and distill global trends.Program and Project Management:• Own program strategy, end-to-end delivery, and communicate results to mid-senior leadership.• Manage high-visibility and strategic initiatives, ensuring successful execution and alignment with organizational goals.Information Management and Technology:• Own the organization's file storage system and partner with the Technology team on migration plans.• Leverage tools such as Amazon WorkDocs, Asana Workfront, Quip, Box, Tableau, and Salesforce/Budget Tool for efficient operations.Special Projects and Ad-hoc Responsibilities:• Take on special projects as identified by leadership, contributing to the overall success and growth of the organization.About the teamThe Operations and Technology team is an embedded service team within the Communications & Corporate Responsibility (CCR) organization. Their primary responsibilities are to support employees in sustainability, community impact, and communications roles. The team delivers secure, centralized technology, scalable programs and processes, and develops resources and services that boost the culture, productivity, and efficiency of the CCR organization. We value elements we believe are crucial to happiness and success: impact, scale, security, collaboration, work-life harmony, and inclusion.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Buyer I, Amazon Robotics Supply Chain

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation or one of our hub offices in Seattle, WA or Austin, TX. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronics systems. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.The Global Robotics Delivery and Amazon Robotics Supply Chain organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to assist our network of global fulfillment and transportation solutions. It’s an operation that works cross-functionally with teams across Amazon globally, and is driven by data and metrics. The Robotics Supply Chain team is seeking a Buyer I with a background in supply chain purchasing and a knowledge of materials management and planning systems. The successful candidate for this position will be self-managing, have a high sense of urgency and driven to achieve defined service levels and program goals.The Buyer I role will assist the GA Procurement team in the supply and inventory management of electronic components, mechanical hardware and assemblies from our global partners in support of manufacturing, engineering projects, and deployments. The successful candidate will have bias for action and will be driven to meet all service level goals related to technical, quality, and delivery requirements. This role will work with multiple business functions in a team environment. Purchasing materials and equipment from suppliers including electro-mechanical assemblies, electronic components, PCB assemblies, hardware, and non-inventory items. Planning material requirements, managing inventory levels, managing schedules in our ERP system, and successfully communicating these requirements to our suppliers. Identifying supply chain material risks and providing transparent monitoring of material flow. Working collaboratively with Planning to communicate supply chain risks and mitigation strategies to the end users. Developing efficient and accurate mechanisms for monitoring and updating open purchase orders, expedites, delivery requirements. Assisting supplier performance and metrics management, including providing inputs to monthly scorecards and presenting procurement data during quarterly business reviews. Assisting the Global Commodity Management team with maintaining supplier relationships, monitoring supplier performance, addressing supply issues, and developing new products and programs. Resolving PO receiving errors and assisting with invoice reconciliation. Managing supplier returns including non-conformance reports, return material authorizations, and processing MRB material. A day in the lifeAmazon offers a full range of benefits that you and eligible family members, including domestic partners and their children can use. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Key job responsibilitiesSupporting POs for our Mechantronics and Sustainable Packaging groupA day in the lifeAmazon offers a full range of benefits that you and eligible family members, including domestic partners and their children can use. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree- Experience with ERP Systems, preferably Oracle EBS- Proficient in using Microsoft Office tools.- Effective business communication skills- Experience with Data Analytics (SQL/Python) ...

Category Manager - Produce, Amazon Fresh Grocery

The Amazon Fresh Grocery team is looking for a Category Manager to lead multiple facets of an omni-channel retail business (e.g., buying/vendor management, product management, operations, marketing/merchandising) and identify growth opportunities within our Produce and Floral space. They will be able to deliver results at both a strategic and tactical level across all aspects of the business.You will have accountability for business results of your product categories. Your direct responsibility will be to manage performance of the product portfolio including developing and growing vendor relationships, expanding product selection and vendor base, leading negotiations, setting category strategy, developing marketing programs, driving sales and margin improvements and creating best-in-class customer experiences.The ideal candidate will have strong customer experience intuition, business and product sense combined with solid understanding of technical concepts. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, exceptional communications, and leadership are essential to success in this role.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

Category Manager - Protein, Amazon Fresh Grocery

The Amazon Fresh Grocery team is looking for an experienced Category Manager. You will lead multiple facets of the business (e.g., buying/vendor management, product management, operations, marketing/merchandising) and identify growth opportunities. You will be able to deliver results at both a strategic and tactical levels across all aspects of the business.You will have accountability for the business results of your product subcategories. Your direct responsibility will be to manage performance of the product portfolio including developing and growing vendor relationships, expanding product selection and vendor base, negotiating contracts, setting category strategy, developing marketing programs, driving sales and margin improvements and creating best-in-class customer experiences.The ideal candidate will have strong customer experience, business and product sense combined with solid understanding of technical concepts. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, exceptional communications, and leadership are essential to success in this role.Key job responsibilities- Accountable for category/subcategory financial performance; owns P&L and opportunities within.- Acquire, assort, and retire category/subcategory selection leveraging data and customer, industry, and/or supplier feedback.- Identify selection opportunities that maximize online and instore sell-thru and reduce shrink.- Negotiate with suppliers for improved product and operating costs.A day in the life- Be the ‘business owner’ for your category/sub-category, working autonomously and possessing a complete understanding of internal and external variables that impact your business- Develop a thorough understanding of the industry, seasonality and global trends/events, and continually monitor competitor/industry developments- Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability goalsBASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

Category Sourcing Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to ownAmazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’s Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!AWS Supply Chain is seeking a highly effective candidate to design and implement innovative solutions that deliver the best operating and lowest cost infrastructure in the world. This individual will manage the relationship with one or more of AWS’s most strategic server development and manufacturing partners. As the commercial head of this relationship, you own cost, performance, contracting and strategy. You will influence and partner with cross functional teams including hardware engineering, supply chain, quality, lifecycle management, operations, compliance and sustainability.A successful candidate will combine a strong knowledge of supply chains with a proven ability to manage complex negotiations, program manage cross-functional teams and effectively operate at all levels of the organization, including to senior executives.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Function as the single threaded relationship manager for a strategic supply partner that provides design, development, manufacturing and integration services for AWS servers and server rack integration.- Matrix manage all aspects of supplier performance including cost, quality, capacity, delivery, compliance, sustainability and overall supply strategy.- Negotiate and execute complex supplier agreements, statements of work and other contracts by working with cross-functional leads.- Partner with cross functional teams to deliver RFPs, evaluate vendor responses and align on business awards.- Deliver AWS’s cost objectives through detailed understanding of all cost drivers and bill of material reviews.- Develop and successfully negotiate sourcing strategies that align with business objectives while maintaining a sustainable relationship with suppliers.- Inform and influence senior leadership about business status, risk and opportunities via written narratives.- Manage vendor escalations and provide executive level updates as required. - Prepare and present detailed data-driven business reviews with senior management, focused on procurement/sourcing execution and continuity of supply.- Identify key technology trends in the industry and drive supplier product roadmaps that align with AWS’s technical development and manufacturing initiatives.Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamBASIC QUALIFICATIONS- Bachelor’s or an advanced degree in supply chain, business, engineering, finance or related technical or quantitative field.- 6+ years of strategic sourcing or procurement of hardware, or 4+ with advanced degree.- 3+ years of experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.- Minimum of 5 years of related supply chain experience in cloud computing, high technology or consumer electronics. ...

Cloud Consultant Intern, AWS Professional Services

Note: Amazon internships are full-time (40 hours/week) for 12 consecutive weeks, starting May/June 2025. Applicants should have at a minimum one quarter/semester remaining after their internship concludes. This internship role is required to be onsite 5 days a week in Arlington, VA or Seattle, WA.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and GenAI? Are you passionate about educating, training, designing, and building cloud computing solutions to help customer solve their most challenging problems? Amazon Web Services (AWS), a leader in Cloud Computing, is seeking interns to join our AWS Professional Services Internship program. This is a unique opportunity to play a key role in a fast-growing business and to deliver value to AWS customers of all sizes from startups to global brands. The skills and experiences you gain will be highly sought after throughout the industry and give you the opportunity for the career of a lifetime. The AWS Professional Services organization is a global team of experts that helps AWS customers realize their desired business outcomes when using the AWS Cloud. We deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. In addition to working alongside our customers, we share our experience through technical artifacts and proof of concept demos. As a Professional Services intern, you will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon’s peculiar culture. You will work on projects, have the opportunity to obtain the AWS certifications, and attend professional development events. This internship leads to a full time role in Arlington, VA, that has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.Upon successful completion of the internship program, selected interns will receive a full-time offer to join the Professional Services and go into our AWS Technical training program. This program is an accelerated career development program for recent graduates and early career professionals entering technical roles to advance their skills and help customers design and build flexible and resilient cloud-based solutions. While in this program, you will learn key technical and professional skills from top AWS subject matter experts that you can use in your career working with AWS’s customers. Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience. The program offers the opportunity to specialize in an area of interest including:Application Developer - AppDev resources are specialists in designing applications that run natively in the cloud using programming languages such as Python, JavaScript, Typescript, etc. They are experts in building programs that run on any number of platforms including virtualized instances, containers, or server less architecture. They are full stack developers with backend, frontend, and UX skillsets.Data & Analytics - Data & Analytics role supports our services that leverage data and produce business insights, which may include using Machine Learning/Artificial Intelligence/Generative Artificial Intelligence (ML/AI/GenAI). Helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), MongoDB, Apache Cassandra, Amazon Q, and Bedrock. Key job responsibilities · Build solutions that demonstrate technical breadth and practical knowledge of applicable AWS services · Present technical content to internal and external audiences and collaborate across diverse stakeholder groups to deliver business value for Customers. · Contribute to workload discovery, requirements gathering, and preparation of engagement-related presentations.About the teamMentorship & Career Growth Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Work/Life Harmony Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- Enrolled in an Associate or greater degree program (e.g. Bachelor degree, Master degree) in a STEM related field such as Computer Science, Computer Engineering, Information Technology, or other related fields, with a conferral date between December 2025 and June 2026- Experience with Java and Python- Experience with one or more of the following programming languages/technologies: Typescript, React, Angular, Node.js, Ruby, GoLang, R, C, or C++- Experience with one or more of the following: networking fundamentals, security, databases (relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows) ...

Cloud Support Associate Intern - Japanese

• This internship is for candidates who are fluent in Japanese.• Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer.• Internship cohort options are:(1) May 19, 2025-August 15, 2025 or (2) June 16, 2025-September 5th, 2025.• By applying to this position, your application will be considered for Seattle, WA onlyWould you like to use the latest cloud computing technologies? As a Cloud Support Associate Intern you will learn to solve critical, highly complex customer problems that may span multiple AWS services and partner with AWS teams to help reproduce and resolve customer issues. Our Cloud Support team provides technical support to our customers across the globe. The Cloud Support Associate Internship is a training program for the Cloud Support Associate role. This is an excellent opportunity to join one of Amazon’s technical teams, working with some of the best and brightest engineers, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.If this sounds exciting to you - come build the future with us!Key job responsibilities• Gaining experience with AWS cloud services including EC2, load balancers, and S3 storage solutions • Collaborating with AWS engineers and fellow peers to learn about AWS services and practice troubleshooting techniques • Applying new skills through customer case simulationsBASIC QUALIFICATIONS• Currently enrolled in a Bachelor degree program with a graduation conferral date between December 2025 and September 2026• Experience or coursework in networking and operating systems• Fluency in Japanese and English ...

Cloud Support Associate Intern (US)

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for one of 3 core site locations: Dallas TX, Seattle WA or Herndon VA. Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as class or other employment during the Amazon work-day. Applicants must have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. In addition, applications must have a graduation conferral date between December 2025 and August 2026. Interns in this role must be able to begin employment on May 19th, 2025 (reserved for students in a semester program) or June 16th, 2025 (reserved for students in a quarter program) and complete a full 12 week internship. Our Cloud Support team provides technical support to our customers across the globe. The Cloud Support Associate Internship is a training program for the Cloud Support Associate role. This is an excellent opportunity to join one of Amazon’s technical teams, working with some of the best and brightest engineers, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. If this sounds exciting to you - come build the future with us!Key job responsibilities• Gaining experience with AWS cloud services including EC2, load balancers, and S3 storage solutions • Collaborating with AWS engineers and fellow peers in a virtual classroom to learn about AWS services and practice troubleshooting techniques • Applying new skills through customer case simulationsA day in the lifeWorking with Amazon's Cloud customers to ensure IT support when needed. About the teamWould you like to use the latest cloud computing technologies? As a Cloud Support Associate Intern you will learn to solve critical, highly complex customer problems that may span multiple AWS services and partner with AWS teams to help reproduce and resolve customer issues. BASIC QUALIFICATIONS•Candidates must be able to work from one of three US building locations: Seattle WA, Dallas TX, or Herndon VA.• Currently enrolled in an Associate or greater undergraduate degree program (e.g., Associate degree, Bachelor’s degree) with a graduation conferral date between December 2025 and August 2026. • Experience or coursework in networking and operating systems• Are 18 years of age or older ...

Cloud Support Engineer - BigData

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Big Data role supports our services that leverage data and produce business insights, which may include using machine learning/artificial intelligence (ML/AI). Helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), MangoDB, and Apache Cassandra.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.* You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional experience and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). Knowledge or experience with Hadoop ecosystems (Apache Spark, Apache Hive). ...

Cloud Support Engineer - Windows

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Windows role provides support for AWS paid support customers running enterprise Microsoft workloads on EC2 Windows, including SQL Server, SharePoint, and Exchange, as well as associated roles such as Active Directory, IIS, etc. We support the WorkSuite services (WorkSpaces, WorkMail, WorkDocs, WorkLink, WorkSpaces Application Manager), Directory Service, Systems Manager, EC2 Image Builder, Migration Suite, Application Discovery Service, CloudWatch Application Insights, LicenseManager, and the VM management portal products which are used by our customer for running global-scale enterprise HPC, SQL, Exchange, and web application workloads. We support the underlying hardware our services run on, as well as performance and networking issues at the OS-level.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.•You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.•You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.•You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.•You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.•You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). Knowledge or experience with enterprise systems administration in Windows Server and related services (Active Directory, DNS, IIS, MSSQL, Sharepoint, Exchange, Windows server, Single Sign On). Knowledge of Windows troubleshooting tools (Event viewer, Task manager, WinDbg, Windows Sysinternals, perfmon, WPR/WPA). ...

Cloud Support Engineer-I, GovCloud Support Team (US)

The AWS Premium Support team is seeking experienced Support Engineers providing world-class support on all AWS offerings (http://aws.amazon.com/). Our customer facing Engineers resolve customer technical issues ranging from EC2 Linux general guidance through technical deep-dives identifying and resolving complex Big Data (EMR, Data Pipeline) configuration and third-party integration issues. Support Engineers also develop many of their own tools and interact heavily with their peers developing the offerings.Apart from working on a broad spectrum of technical issues, AWS Support Engineers may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.Our Engineers are also the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests. As we operate on a follow-the-sun model, with Premium Support sites located globally, there is no after hours on-call or mandated overtime in this role!A suitable candidate would be someone who is extremely customer focused, who could multi-task and utilize both written & verbal communication skills to help our diverse range of customers resolve their complex technical issues.This role requires the flexibility to work 5 days a week (occasionally on nights or weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday - Saturday or Monday - Friday.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking technologies• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs• Interact with leading engineers around the world.• Partner with Amazon Web Services teams to help reproduce and resolve customer issues.• Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.• Drive customer communication during critical events.• Drive projects that improve support-related processes and our customers’ technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community• Work on critical, highly complex customer problems that may span multiple AWS servicesA day in the life• This is a customer support role – in The Cloud• On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor's degree in computer science or equivalent, or 6+ months of technical support experience- Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows)- Knowledge of networking concepts, protocols, and tools (including HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related)- Understanding of virtualization and cloud computing ...

Cloud Technical Account Manager

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Co-op Software Development Engineer- 2025 (US)

Applicants must be currently enrolled in a co-op program at their school in US, and should have a minimum of one quarter/semester/trimester remaining in their studies after their co-op concludes.Amazon co-ops are full-time positions, and co-op students should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm for up to 8 months. Specific team norms around working hours will be communicated by your manager. Co-op students should not have conflicts such as classes or other employment during the Amazon work-day.We will take your Co-op season and location preferences into consideration. Preferences are based on business availability and are not guaranteed. Please note that a majority of our Co-ops take place in the summer.Start dates for our co-ops include the following periods:1. Winter (Starts January/February) 2. Summer (Starts May/June) 3. Fall (Starts August/September) Software Development Engineer (SDE) Co-opAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The intense focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our co-op students write real software and collaborate with a select group of experienced software development engineers (SDEs) who guide co-op students on projects that matter to our customers.As a co-op participant you will be matched to a manager and a mentor. You will have the opportunity to influence the evolution of Amazon technology and lead mission critical projects early in your career. Your design, code, and raw smarts will contribute to solving some of the most complex technical challenges in the areas of distributed systems, data mining, automation, optimization, scalability, and security – just to name a few.In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in activities with other co-op students throughout your co-op experience. No matter the location of your co-op, we give you the tools to own your project and learn in a real-world setting. Many of our technologies overlap, and you would be hard pressed to find a team that is not using Amazon Web Services (AWS), touching the catalogue, or iterating services to better personalize for customers. We make the impossible, possible.Key Job Responsibilities include:• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.• Design and build innovative technologies in a large distributed computing environment, and help lead fundamental changes in the industry.• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.• Ability to design and code the right solutions starting with broadly defined problems.• Work in an agile environment to deliver high-quality software.Locations for all SDE co-ops:While the majority of our SDE roles are based in the greater Seattle/Bellevue, WA, and Arlington, VA area, by applying to this position your application will be considered for all locations we hire for in the United States, including but not limited to:• AZ (Phoenix, Tempe)• CA (Berkeley, Culver City, Cupertino, East Palo Alto, Irvine, Los Angeles, Manhattan Beach, Palo Alto, San Diego, San Francisco, San Jose, San Luis Obispo, Santa Barbara, Santa Clara, Santa Cruz, Santa Monica, Sunnyvale)• CO (Boulder, Denver)• GA (Atlanta, Kennesaw)• IL (Chicago)• MA (Boston, Cambridge, Hudson, North Reading, Westborough)• MD (Baltimore)• MI (Detroit)• MN (Minneapolis)• NJ (Jersey City)• NY (New York)• OR (Portland)• PA (Philadelphia, Pittsburgh)• TN (Nashville)• TX (Austin, Dallas)• VA (Arlington, Herndon)• WI (Madison)• WA (Bellevue, Seattle, Redmond)***Locations are subject to change. ***We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth.How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.Applications are reviewed on a rolling basis. For an update on your status or to confirm your application was submitted successfully, please login to your candidate portal at amazon.jobs. Amazon works with a high volume of applicants so we appreciate your patience as we review applications.If a Co-op student is offered a full-time employment role in the US following their graduation, Amazon will assess all candidates for US immigration eligibility during the pre-hire process. Citizens of countries who do not have an immediate path to a US work-based visa may be considered for a role with Amazon outside the US, in a country where they have the ability to obtain work authorization. Amazon offers employment opportunities in many countries around the world.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.BASIC QUALIFICATIONS- Experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design- Are 18 years of age or older- Are enrolled in a Bachelor's degree or above in Computer Science, Computer Engineering, Data Science, Electrical Engineering, or majors relating to these fields- Are enrolled in a co-op program at your university in Computer Science, Computer Engineering, Data Science, Electrical Engineering, or majors relating to these fields- Have an expected graduate date between October 2025 - September 2028 and be able to work 40 hours/week minimum and commit to 16 week Co-op Work term ...

Community Manager, North America, AWS Developer Experience

Are you a detail-oriented community manager who enjoys building lasting relationships with technical communities? The Amazon Web Services (AWS) Developer Experience Team is seeking an experienced, committed, and innovative community manager to own and build developer communities in North America, while also building lasting relationships with AWS community leaders and advocates.Key job responsibilities• Own and program manage NAMER Community advocacy strategy to engage with passionate developers and builders who seek to acquire Cloud and AWS skills.• Scale existing community awareness programs in NAMER (AWS User Groups, AWS Community Day events, and more), as well as innovating net-new community initiatives relevant to the region.• Report on metrics and discuss progress of the community initiatives with leadership, evolving strategy as needed to align to shifting community needs.About the teamThis role will join the AWS Community Team within our AWS Developer Experience organization, where our goal is to win the hearts and minds of developers and hands on builders around the world, by meeting them where they are and providing the right technical education, tools, and resources to enable developer success.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of experience working with developer communities- Bachelor's degree or equivalent experience ...

Complex Quoting Representative, Planned Spend Enablement Team (PSET)

Come be a part of a rapidly expanding multi-billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine bulk buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide. Since launching in the U.S. in 2015, Amazon Business has expanded globally and reached billions in worldwide annualized sales, more than half of which are from third-party sellers. For more information, please visit amazon.com/business. Are you ready for the next step in your career building on your skills as a leader, innovator, and collaborator? Are you ready to work with colleagues that will inspire and challenge you to have fun, work hard and make history? Are you ready to help unlock a $2 trillion (yes trillion) business opportunity for Amazon? We may have a role for you… The Amazon Business (AB) Flywheel Inputs team is driving the next wave of growth for our Business Customers’ (Enterprise and SMB) purchasing needs, by innovating across a broad spectrum of functions including expanding selection, offering competitive prices, improving world-class delivery, and providing exceptional convenience.We are disrupting the status quo by delivering new, efficient purchasing solutions from individual proprietors, to small-medium businesses, to global organizations (and everything in between). Role & Responsibilities We are seeking a dynamic and motivated Enterprise Sales Executive to recruit & develop Sellers within our Bulk & Quoting Team segment to drive sales for the US and Canada regions. The ideal candidate will have experience in sourcing supplies, and knowledge of key requirements for a wide spectrum of end users. In this role, you will: - Collaborate with Amazon Business Category teams to create and execute a quoting expansion approach to delight our end customers; recruit and develop a book of our largest B2B Suppliers and Customers; drive account strategies to enable our Customers to maximize growth via Amazon Business; and innovate new business models with Sellers and Customers to build breakthrough business opportunities for Amazon Business. • Develop strategies and business direction within the Segment, in partnership with internal teams to drive growth and meet Customer needs. • Create a clear value proposition for selling to Amazon Business Customers, making the best use of Amazon Business Custom Quoting features • Our Suppliers are our Customers, and we want you to bring a passion for their success to this role, with a focus on helping them launch effectively, steadily increase their business, and improve their experience selling with Amazon Business. • Meet or exceed team quotas, revenue targets, feature adoption goals, and operational metrics designed to deliver superior value to our Customers. • Develop and execute cross-functional concepts for major new GTM capabilities, such as pricing, services capabilities, or major seller partnerships, and work cross-functionally to implement and operationalize these breakthrough ideas. • Conduct deep dive analysis on issues affecting seller business performance and communicate the Voice of the Seller internally as an input into product development and process improvement.Key job responsibilitiesKey job responsibilitiesExecute high value/complex bulk purchasing transactions for Canada and US regionsDevelop and implement growth initiatives having bottom line impact on this fast growing business. Problem solve and Influence tech roadmap changes to delight our business Customers. This role carries a sales quota and requires ability to influence cross-functionally.About the teamAbout the teamThe Complex Quoting Team (US and Canada) facilitates high-value/complex requests, and manages key initiatives to help our Custom Quote business grow. This team is Customer & Supplier facing to streamline the sales/operational motion. We work closely with cross-functional stakeholders and do what it takes to deliver on behalf of our Customers. BASIC QUALIFICATIONS- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...