Business Intelligence Engineer, AWS Infrastructure Central Finance

Amazon Web Services is seeking a Senior Business Intelligence Engineer for Infrastructure central finance (ICF) team. As an Amazon Senior Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Key job responsibilities• You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate data into meaningful insights through collaboration with finance, software engineers, data engineers and business analysts.• You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities; build solutions to have maxi-mum scale and self-service ability by stakeholders• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, vali-dation, and documentation• Learn new technology and techniques to meaningfully support product and process innovationBASIC QUALIFICATIONS- 7+ years of professional experience- 5+ years of SQL experience- Proficient in theories, experimental design and statistical a concept for deriving insights form large – scale data analysis- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Ability to operate successfully and independently in a fast-paced environment.- Comfort with ambiguity and eagerness to learn new skills.- Bachelor’s degree in Statistics, Economics, Math, Finance, Engineering, Computer Science, Information Sys-tems, or a related quantitative field. ...

Business Intelligence Engineer, Clarity

Are you driven by the excitement of unraveling intricate data puzzles? Does your DNA resonate with collaborative problem-solving? Do you thrive on witnessing the ripple effects of your contributions in the larger scheme of things? If you've nodded along to any of these questions, welcome to Clarity team! We're not just a team; we're a dynamic cohort of engineers dedicated to leveraging cutting-edge innovations for Amazon's PXT Business Analytics tools and software. Together, we confront tangible challenges head-on, poised to revolutionize customer experiences in unforeseen ways. Every day, we embark on a journey of invention, pioneering fresh solutions that shape tomorrow's landscape.Our mission is clear: to harness the power of people data and empower PXT and people leaders to make decisions that steer Amazon towards its goal of becoming Earth’s Best Employer. We specialize in building features that streamline data gathering and analysis for PXT users, freeing up more time for action and removing barriers for Amazonians.We are currently seeking a talented and motivated Business Intelligence Engineer to lead the design, development, and testing of data pipelines and a centralized data store for people metrics data. Within the PI data services team, you will champion frameworks that empower our internal customers to seamlessly create data pipelines and ETL workflows. The ideal candidate possesses a robust understanding of data modeling concepts, complemented by a foundational grasp of Data Viz. Continual acquisition of expertise, iterative approaches, and adaptability are key facets of this role. We seek individuals deeply committed to pragmatic problem-solving and unafraid to pioneer new territories. Your ability to craft extendable designs and maintainable technical solutions while keeping long-term visions in focus will be paramount. If you can dream it and justify it, we're ready to explore it together. Join Clarity, where we equip you with the tools and encouragement to co-create in an environment that's not just rewarding and fulfilling, but also incredibly fun.Key job responsibilities- Design and build business critical, highly available data pipelines in a stable, low cost model.- Conduct deep dive analyses of business problem statements and formulate conclusions and recommendations to leadership.- Help continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers.- Monitor metrics, analyze data and partner with internal teams to identify process, system improvement opportunities and come up with BI solutions.- Internalize our customer challenges and derive creative solutions which apply new and innovative technology.- Work directly with customers to integrate new data types, equipment, and incorporate feedback.- Partner with Data Engineering to enhance data infrastructure, data availability, and broad access to customer insights- Apply best practices including coding standards, code reviews, source control management, agile development, build processes, and testing.- Actively support and foster a culture of inclusion.A day in the lifeSuccessful candidate would have extensive experience working with big data, building data warehouses and data processing services. They are effective at seeing data patterns and building generic data solutions to improve user experience.About the teamOur mission is to harness the power of people data to empower PXT and people leaders to make decisions that help Amazon become the Earth’s Best Employer.BASIC QUALIFICATIONS- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience with data modeling, warehousing and building ETL pipelines- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Experience in Statistical Analysis packages such as R, SAS and Matlab ...

Business Intelligence Engineer, CS Security

Are you passionate about transforming data into actionable insights? The Customer Service Security - Application Security team seeks an innovative and results-driven Business Intelligence Engineer to join our team. In this role, you will transform data into actionable insights, leveraging cutting-edge data products to drive high-impact security decisions. You'll dive deep in our data, identify root causes, and think ahead to uncover new patterns and opportunities. Collaborating closely with security engineers and software development engineers, you will use data to guide the resolution of security issues. Join us today to enhance Amazon's security posture through data-driven solutions and play a key role in shaping our data-informed security strategy.Key job responsibilities1. Develop robust, extensible, and scalable Business Intelligence solutions for security problems.2. Create and refine data strategies, making technical trade-off decisions for short and long-term requirements.3. Bridge communication between business and engineering teams to provide actionable insights into business performance.4. Conduct ad-hoc investigations to support future improvements and innovations.5. Gather and manipulate data, solve problems, and communicate insights and recommendations clearly.6. Write high-quality SQL queries and Python code to retrieve and analyze data efficiently.7. Build compelling data visualizations that illustrate business trends, patterns, and outliers.8. Stay current with BI tools, technologies, and best practices to continually improve solutions.About the teamThe Customer Service Security - Application Security team provides proactive security guidance and support to an Amazon business unit. We address security early in the software development lifecycle by providing guardrails and paved paths. We also bridge gaps between application security and software engineering by advocating for secure coding standards, automating processes, and developing reusable security solutions leveraged company-wide. We stay ahead through continuous research into emerging threats and adoption of new techniques and best practices. Our collaborative environment encourages diverse perspectives and continuous learning to shape cutting-edge strategies that protect customer data while delivering reliable, trusted services.ABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineer, Customer Experience and Business Trends

Our Customer Experience and Business Trends (CXBT) team is seeking a skilled and motivated Business Intelligence Engineer (BIE) to analyze and deliver insights to help us better serve customers. Our team within the CXBT organization is called Benchmarking Economics, Analytics, and Measurement (BEAM). BEAM is a central team that consists of economics, analytics (business intelligence) and measurement science (data scientists). Our mission is to drive customer experience (CX) improvement through science modeling and quantitative data analytics. Our core functional skills include: data collection, science modeling, insights reporting, and automation.The right candidate is passionate about understanding customer needs, perceptions, and experiences, diving deep into complex problems, and continuously striving to deliver deeper insights. The person in this role will innovate, build new methodologies to generate insights, and make recommendations to drive actions that directly impact our current and future customers. A successful candidate will possess excellent analytical skills, and have the ability to work collaboratively to influence business leaders at all levels, including senior management.Key job responsibilities- Own, design, develop, document, and manage scalable solutions for new and ongoing analyses metrics, reports, and dashboards to support business needs- Identify new data sources and invent new methodologies and approaches to understand and drive improved customer experiences- Drive efforts to simplify, automate, and standardize processes across the team to drive efficiencies, expand scope, and drive increased impact to customer experience- Articulate assumptions, methodologies, results, and implications- Present analyses to both technical and non-technical stakeholders, ensuring clarity and understanding- Perform statistical tests like hypothesis testing, including parametric and non-parametric tests and support A/B testingAbout the teamCustomer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience in using Statistical methods to solve specific business problems ...

Business Intelligence Engineer, Customer Service Technology

Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon, we drive innovation and customer obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to support and enhance our Customer Service Operations network through our Self-Service and Automation features, and various client applications. Amazon seeks a Business Intelligence Engineer to help promote the adoption of Data-Backed Experimentation and Analytics in Customer Service. We are a customer-obsessed team looking for someone who adheres to the highest data quality and governance standards, and can provide clear direction when surrounded by ambiguity.Key job responsibilitiesAs a Business Intelligence Engineer, you will support an emerging charter to enable experimentation and self-service analytics within Amazon's worldwide Customer Service organization. You will:• Design experiments of new software features by partnering with Product and Program Management teams• Define necessary success metrics and build the required data pipelines• Develop reporting and processes to enable self-service analytics by partnering with a worldwide team of Customer Service leaders• Introduce cloud technologies (such as AWS) to solve challenging problems related to warehousing large datasets, high-availability data visualization, and data self-service• Design and implement a reporting ecosystem and standards by working closely with technical managers, operations, and business leadsA day in the lifeCustomer Obsession: Achieve consensus on the inputs and associated success metrics that drive best-in-class Customer Service.Earn Trust: Partner with the Operations, Finance, and Data Science teams to establish the interaction model(s) necessary to drive data-backed business decision-making.Are Right, A Lot: Introduce analytical standards for data availability, quality, and visualizations; Develop mechanisms to detect and remediate defects and deviations.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job sAbout the teamThe charter of the Business Intelligence team is to enable analytical insights about the usage, performance, and delivery of software. We accomplish this in four ways:- We publish and maintain the events standard and data enrichment layer used by customers and external partners to understand and describe activity.- We build and maintain self-service reports to enable users to independently measure performance across standard Operational Metrics and view the results segmented across common dimensions.- We enable insights by supporting hypothesis testing and maintaining self-service test-and-learn architectures.- We enable business decision-making by supporting run-of-business analytics.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience with forecasting and statistical analysis- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineer, Data Center Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Maintenance & Tooling team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, metrics, insights, processes and procedures to our internal teams. The team is seeking a Business intelligence engineer to design, develop, and implement business critical metrics for our global engineering team. Our mission is to provide critical data to operators and engineers that enables them to make informed decisions for maintenance of data center facilities. As a Business Intelligence Engineer, you will partner with Data Engineers and cross functional teams to harness the vast amount of operational data from the AWS fleet, and will use these data to generate insights that will guide engineering excellence and improvements on behalf AWS customers. In addition, you will build mechanisms that enable Engineering divisions to make informed, data driven, business decisions. Data analysis is at the core Amazon’s culture, and your work will have a direct impact on decision making and strategy for our organization.Key job responsibilities• Lead the design, implementation, and delivery of BI solutions in complex, ambiguous or poorly defined problem spaces. • Proactively work to improve the consistency and integration between the team’s BI solutions and any related systems or artifacts (owned by other teams).• Influence the team’s technical and business strategy by making insightful contributions to team priorities and lead in identifying and solving BI architecture deficiencies that limit the innovation. • Able to communicate your ideas effectively to achieve the right outcome for the team and customer and seek diverse perspectives, listen to feedback, and are willing to change direction if it creates a better outcome. • Lead design reviews for BI solutions or analyses for the team and actively participate in reviews for partner teams.• Actively participate in the hiring process as well as mentor others - improving their skills, their knowledge of your BI solutions, and their ability to get things done.• Influence technical decisions made by partner teams via collaborative software effort or by driving BI engineering best practices (e.g. analytical rigor, code quality, data quality, data modelling, operational excellence, automation, visualization).About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineer, Data Science & Analytics

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you interested in building highly impactful business intelligence (BI) solutions in a mixed team of BIEs, Data Scientists, Data Engineers, and SDEs? If so, you should consider a role in AWS Hardware Engineering Services.We are responsible for designing, qualifying, and maintaining server solutions for AWS and its customers. The Data Science and Analytics team supports the broader Hardware Engineering organization by acting as conduits between the data and the business. As a Business Intelligence Engineer in our team, you will support the design, implementation, and delivery of BI solutions in a complex problem space that has a long-term impact on a business, organization, and technology. You will gain exposure to both Data Science and Data Engineering disciplines, while developing your technical skills and leadership ability. The ideal candidate will be experienced in the areas of data and business intelligence systems. You have a demonstrated record of driving new analytical solutions from inception to launch. You are highly skilled with SQL, have experience developing ETL processes, understand data visualization tools such as QuickSight, and have familiarity with at least one scripting language.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of experience in analyzing, interpreting and reporting data- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience working directly with business stakeholders to translate between data and business needs ...

Business Intelligence Engineer, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Business Intelligence / Data Engineer you will enable data-driven decision making within the Amazon Web Services Data Center Infrastructure Operations organization.The Infrastructure Operations Team is responsible for planning, implementing, monitoring and continuously improving the global Amazon Data Center infrastructure. The team supports all aspects of the Data Center based organizations, including but not limited to : Safety, Security, maintenance, daily operations, logistics, engineering and equipment management. You will be developing, implementing and maintaining the information data warehouse, and utilizing insight platforms, to enable decision support systems for the overall organization. You should have excellent business and communication skills, and be able to work with business owners to understand their data and reporting requirements. Above all, you should be passionate about working with huge data sets and be someone who is able to bring data sets together to answer business questions and drive growth. You will build ETLs to ingest the data into the data warehouse and data lake, as well as end-user facing reporting applications. You will primarily support teams within the Infrastructure environment, but will also have opportunities to support teams in the overall Amazon Web Services community.You will work with business customers and development teams to define analytics requirements and then deliver flexible, scalable, end-to-end solutions. You will have an opportunity to work with big data and emerging technologies while driving business intelligence solutions end-to-end: business requirements, data modeling, ETL, metadata, reporting, and dashboarding. You should have expertise in the design, creation, management, and business use of large datasets.Key job responsibilities- Passion for storytelling through the visualization of data. We are looking for someone who obsesses about the user experience and who excels in driving business outcomes through the dashboards they develop. - Experience with Tableau or similar visualization/dashboarding platforms like PowerBI, QlikView, Google Charts, Amazon QuickSight, etc.- Moderate to Advanced SQL skills. Skill with aggregate functions, joins between three or more data sources, window functions, and query optimization.- Experience in building presentation layers for reporting dashboards in SQL. - Ability to design and build tables for staging and presentation, outside of the visualization software, in AWS Redshift or other similar Data Warehouse (DW) platform. - Knowledge and understanding of data modeling and data design, e.g. fact and dimension tables, snowflake and star schema, etc.- Experience in building automation to extract data from a Data Lake/Data Warehouse into visualizations. - Optimizing large volumes of data through organization of building views and tables with business metrics and KPIs, and creating scheduled, recurring jobs to load data into the visualization environment.- Excellent communication skills, verbal and written.- Experience leading projects, interacting with customers and stakeholders to deliver successful dashboard products.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of SQL and data warehousing concepts- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with Airflow DAGs for ETL ...

Business Intelligence Engineer, Global Sustainability, Environmental Health & Safety

At Amazon, we are committed to and invested in Sustainability because it’s a win all around – it’s good for business, the planet, our customers, and our communities. Our Global Corporate Sustainability team manage our social and environmental impacts for Amazon’s corporate offices worldwide. We drive solutions that enable our Amazonians and our business partners within the Global Real Estate and Facilities organization to become more sustainable. We are looking for Business Intelligence Engineer that excels in think big and bias for action to support our sustainability team. In this role you will create the analytics architecture to support our sustainability initiatives across our business including tracking our carbon, waste and water footprint and creating new metrics to embed sustainability into our business functions. The foundational work that you take on will inform strategic, high-visibility initiatives. This role requires both the technical expertise and program know how needed to start something new. In this role you will work closely with program managers, operations teams, sustainability experts and business leaders to set up identify opportunities for improvement and shape strategic recommendations. A successful candidate will have a deep knowledge of business intelligence solutions and possess excellent analytical abilities, and have the ability to work with technology, program, and business teams. They will have passion for data and analytics, be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and entrepreneurial environment, and driven by a desire to help Amazon make the right decisions in sustainability. They will understand sustainability in buildings to be able to source data and develop analysis to identify and measure progress. Key job responsibilities•Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support the needs of the business. Systems might be customer internal-built, or a SAAS solution. •Design and develop the backend data infrastructure that provides value immediately and scales.•Dive deep into our carbon footprint reporting sources, identify gaps and create mechanisms to track ongoing carbon metrics to deliver into the organization.•Apply deep analytic and business intelligence skills to extract meaningful insights and learning from large and complicated data sets.• Be hands-on with ETL to build data pipeline to support automated reporting.•Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current business performance, and ad hoc investigations to support future improvements or innovations. This will require data gathering and manipulation, problem solving, and communication of insights and recommendations. Where data does not yet exist, develop the system it will be collected and roll out solutions. •Build various data visualizations to tell the story of trends, patterns, and outliers.•Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science, Engineering, Mathematics or related experience.- 6+ years of relevant work experience in data science, business analytics, business intelligence (BI), or comparable experience in big data environments.- 6+ years of experience in data mining and data-set preparation using SQL.- 6+ years of experience with Tableau Desktop or other relevant data visualization software. ...

Business Intelligence Engineer, Kindle Unlimited

At Amazon, we're always working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for an experienced, customer-focused Business Intelligence Engineer (BIE) who is interested in guiding key business decisions for one of Amazon’s key business verticals, Books. We need your passion, innovative ideas, and creativity to help us continue to deliver on our ambitious goals. The BIE will be a key member of the Kindle/Books team, which is working to make it easier for customers to find books they’ll love and assist them in selecting and buying the content they need. They will coordinate across science and engineering teams and interact with product managers, economists, software engineers along with other BIEs. This role requires an individual with excellent analytical abilities, knowledge of business intelligence solutions, as well as outstanding business acumen and the ability to work with quantitative, business and technical teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate on behalf of customers. The BIE will demonstrate high judgement and business experience, be able to identify and recommend data-driven solutions and collaborate with other team members to define the optimal metrics and reporting to measure business impact, and take ownership to drive delivery. Responsibilities - Analyze and extract relevant information from large and complicated data sets of structured and unstructured data to identify insights to influence product road map. - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support product teams across key growth initiatives. - Collaborate with product and technical teams to consult, develop, and track KPI's, automated reporting/process solutions and data infrastructure improvements to meet team needs. - Serve as liaison between the product and technical teams to achieve the goal of providing actionable insights to help instrument features, and adhoc investigations into future improvements. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineer, Prime Air

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is seeking an analytical, results-oriented, self-motivated, and customer-focused Business Intelligence Engineer to play a key role in building critical data pipelines and analytics tools across Prime Air.The ideal candidate will have excellent statistical and analytical abilities, outstanding business acumen and judgment, intense curiosity and strong technical skills. They are a self-starter, comfortable with ambiguity, able to think big and be creative (while paying careful attention to detail), and enjoy working in a fast-paced dynamic environment. To be successful in this role, you should have broad skills in database design, be comfortable dealing with large and complex data sets, have experience building self-service dashboards and using visualization tools, while always applying analytical rigor to solve business problems.Export Control LicenseThis position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineering Manager, Worldwide Defect Elimination Concessions Analytics

How often have you had an opportunity to be a member of a team that is tasked with resolving customer needs through disruptive and innovative technology? Everyone on the team needs to be entrepreneurial, wear many hats and work in a fast-paced, ambiguous, and highly collaborative environment that’s more startup than big company. If this sounds intriguing, then we’d like to talk to you about a role in the Worldwide Defect Elimination (WWDE)- Concessions Analytics team. This team is focused on the customer remediation experience, building technology to identify and personalize the concessions experience for customers. To continue providing the best resolution options for customers, we seek a passionate, results-oriented, Business Intelligence Engineer (BIE) Manager. The Business Intelligence Engineer Manager will also be responsible for driving analytical strategy for their respective function and enable data driven decision making. Another key aspect of the job is to unearth insights from data to help the operations team in driving process excellence. This position requires exceptional managerial skills, statistical knowledge, superior analytical abilities, knowledge of business intelligence solutions and exposure to efficient data engineering practices. The BIE Manager will also be a stakeholder manager as they will have to work closely with senior tech and non-tech stakeholders/leaders. Candidate should be comfortable with ambiguity, capable of working in a fast-paced environment, continuously improving technical skills to meet business needs, possess attention to detail and be able to collaborate with customers to understand and transform business problems into requirements and deliverables.Key job responsibilities - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. - Partner with operations/business teams/economist/machine learning (ML) teams to consult, develop and implement key performance indicators (KPI’s), automated reporting/process solutions and data infrastructure improvements to meet business needs. - Develop the end-to-end automation of pipelines for applications and ML models - Apply analytic skill to extract meaningful insights and learnings from large and complicated data sets. - Serve as liaison with Business and technical teams to achieve project objectives, requiring data gathering, problem solving, modeling, and communication of insights and recommendations.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software ...

Buyer I, Amazon Robotics Supply Chain

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation or one of our hub offices in Seattle, WA or Austin, TX. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronics systems. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.The Global Robotics Delivery and Amazon Robotics Supply Chain organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to assist our network of global fulfillment and transportation solutions. It’s an operation that works cross-functionally with teams across Amazon globally, and is driven by data and metrics. The Robotics Supply Chain team is seeking a Buyer I with a background in supply chain purchasing and a knowledge of materials management and planning systems. The successful candidate for this position will be self-managing, have a high sense of urgency and driven to achieve defined service levels and program goals.The Buyer I role will assist the GA Procurement team in the supply and inventory management of electronic components, mechanical hardware and assemblies from our global partners in support of manufacturing, engineering projects, and deployments. The successful candidate will have bias for action and will be driven to meet all service level goals related to technical, quality, and delivery requirements. This role will work with multiple business functions in a team environment. Purchasing materials and equipment from suppliers including electro-mechanical assemblies, electronic components, PCB assemblies, hardware, and non-inventory items. Planning material requirements, managing inventory levels, managing schedules in our ERP system, and successfully communicating these requirements to our suppliers. Identifying supply chain material risks and providing transparent monitoring of material flow. Working collaboratively with Planning to communicate supply chain risks and mitigation strategies to the end users. Developing efficient and accurate mechanisms for monitoring and updating open purchase orders, expedites, delivery requirements. Assisting supplier performance and metrics management, including providing inputs to monthly scorecards and presenting procurement data during quarterly business reviews. Assisting the Global Commodity Management team with maintaining supplier relationships, monitoring supplier performance, addressing supply issues, and developing new products and programs. Resolving PO receiving errors and assisting with invoice reconciliation. Managing supplier returns including non-conformance reports, return material authorizations, and processing MRB material. A day in the lifeAmazon offers a full range of benefits that you and eligible family members, including domestic partners and their children can use. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Key job responsibilitiesSupporting POs for our Mechantronics and Sustainable Packaging groupA day in the lifeAmazon offers a full range of benefits that you and eligible family members, including domestic partners and their children can use. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree- Experience with ERP Systems, preferably Oracle EBS- Proficient in using Microsoft Office tools.- Effective business communication skills- Experience with Data Analytics (SQL/Python) ...

Catalog Manager, Kids+

Come join Amazon Kids, where we own an all-in-one kids’ media subscription packed with fun and educational content. Kids+ offers thousands of kid-friendly TV shows, movies, books, games, and educational apps. We deepen kids’ love of their favorite characters through multiple interconnected entertainment experiences, uniquely letting kids play what they watch and read about inside a safe, caregiver-controlled environment. Our product is available on Amazon and third party devices in 5 marketplaces worldwide (and growing). In this role you will work on the content included in the subscription, making sure that kids have access to fun, trending, educational, and representative titles! The ideal candidate will have a proven track record in taking on end-to-end ownership and successfully delivering results in an ambiguous, fast-paced, and dynamic business environment. They are analytical, enthusiastic, self-motivated, detail-oriented, and customer-focused, with the ability to handle ambiguity and influence across the organization.Key job responsibilitiesThis role will work closely with the business, technical, marketing, and product teams to manage the Amazon Kids catalog. They will become an expert in children’s content, including a deep understanding of age appropriateness, educational value, and more. This is a multi-faceted job in a fun, start-up like environment that requires flexibility, agility, creativity and a sense of humor. Responsibilities include:- Ingest and remove content from the catalog by following pre-defined SOPs and workflows- Own age appropriateness guidelines- Troubleshoot issues, track defects and drive them to resolution by partnering with engineering teams- Help drive automation of workflows- Improve SOPs and troubleshooting documentation- Provide oversight and guidance to our Content QA teamA day in the lifeThis role works closely with our acquisition (Business Development) team, marketing team, and tech teams to deliver content to our customers. You will track the titles that go in and out of the Amazon Kids+ subscription and influence how they are categorized by adding age, genre, character, and other tags for each piece of content. You will work with counterparts in the EU and Japan to refine ingestion SOPs to ensure that we launch content in a timely manner to delight customers. About the teamThe Kids+ content team is responsible for making and acquiring content for the Kids+ subscription service based on characters, worlds, and trends that kids want. We are a versatile, fast-paced team that spans both content strategy and operations. Content is king in our subscription and this role has a first hand impact on which titles customers have access. BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience working cross functionally with tech and non-tech teams ...

Category Manager - Produce, Amazon Fresh Grocery

The Amazon Fresh Grocery team is looking for a Category Manager to lead multiple facets of an omni-channel retail business (e.g., buying/vendor management, product management, operations, marketing/merchandising) and identify growth opportunities within our Produce and Floral space. They will be able to deliver results at both a strategic and tactical level across all aspects of the business.You will have accountability for business results of your product categories. Your direct responsibility will be to manage performance of the product portfolio including developing and growing vendor relationships, expanding product selection and vendor base, leading negotiations, setting category strategy, developing marketing programs, driving sales and margin improvements and creating best-in-class customer experiences.The ideal candidate will have strong customer experience intuition, business and product sense combined with solid understanding of technical concepts. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, exceptional communications, and leadership are essential to success in this role.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

Category Sourcing Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to ownAmazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’s Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!AWS Supply Chain is seeking a highly effective candidate to design and implement innovative solutions that deliver the best operating and lowest cost infrastructure in the world. This individual will manage the relationship with one or more of AWS’s most strategic server development and manufacturing partners. As the commercial head of this relationship, you own cost, performance, contracting and strategy. You will influence and partner with cross functional teams including hardware engineering, supply chain, quality, lifecycle management, operations, compliance and sustainability.A successful candidate will combine a strong knowledge of supply chains with a proven ability to manage complex negotiations, program manage cross-functional teams and effectively operate at all levels of the organization, including to senior executives.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Function as the single threaded relationship manager for a strategic supply partner that provides design, development, manufacturing and integration services for AWS servers and server rack integration.- Matrix manage all aspects of supplier performance including cost, quality, capacity, delivery, compliance, sustainability and overall supply strategy.- Negotiate and execute complex supplier agreements, statements of work and other contracts by working with cross-functional leads.- Partner with cross functional teams to deliver RFPs, evaluate vendor responses and align on business awards.- Deliver AWS’s cost objectives through detailed understanding of all cost drivers and bill of material reviews.- Develop and successfully negotiate sourcing strategies that align with business objectives while maintaining a sustainable relationship with suppliers.- Inform and influence senior leadership about business status, risk and opportunities via written narratives.- Manage vendor escalations and provide executive level updates as required. - Prepare and present detailed data-driven business reviews with senior management, focused on procurement/sourcing execution and continuity of supply.- Identify key technology trends in the industry and drive supplier product roadmaps that align with AWS’s technical development and manufacturing initiatives.Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamBASIC QUALIFICATIONS- Bachelor’s or an advanced degree in supply chain, business, engineering, finance or related technical or quantitative field.- 6+ years of strategic sourcing or procurement of hardware, or 4+ with advanced degree.- 3+ years of experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.- Minimum of 5 years of related supply chain experience in cloud computing, high technology or consumer electronics. ...

CCR Ops & Tech TPM, Ops & Tech

Work hard, have fun and make history by joining Amazon’s Communications and Corporate Responsibility (CCR) technology team! This team owns product and technology efforts across Amazon’s CCR organization, ranging from helping quantify the impact of our organization’s global efforts, to building the company’s primary public-facing communications websites. We’re looking for a highly motivated Technical Program Manager to help shape the vision and future.A successful candidate in this role is a builder with good working knowledge of Salesforce, data, and AWS technologies. You are comfortable working with stakeholders of all levels and technical abilities to create products and services that raise the bar for customers while being incredibly simple to access and easy to understand. You will obsess over driving teamwide projects and creating mechanisms for accelerating engagement with internal customers.You are an effective communicator, both verbally and in writing, have demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, are data-driven, and have experience managing complex business and technical challenges. You are customer obsessed and not afraid to get your hands dirty navigating requirements from different business teams. You have a strong bias toward data-driven decision making, and an innate ability to understand how metrics relate to business problems and with each other.You are proactive in removing roadblocks, and can handle multiple competing priorities in a fast-paced environment. You will be a positive influencer across diverse teams, be able to rally support for your initiatives and be able to help deeply technical teams create simple solutions to meet your goals.Successful candidates will have demonstrated experience leading large, ambiguous projects, and will have a well-rounded technical background in current technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. Maturity, high judgment, ability to influence, analytical talent and leadership are essential to success in this role.Key job responsibilities• Own and manage complex technical projects across multiple engineering teams, with a focus on Salesforce implementation and AWS infrastructure• Partner with technical managers to secure resources, scope engineering efforts, and drive delivery timelines• Create and execute programs designed to accelerate customer product adoption• Define and document technical requirements, working closely with engineering teams• Manage cross-team initiatives involving UX updates and product integrations• Drive detailed business and technical discussions to achieve alignment across teams• Create and maintain program documentation including technical specifications, project plans, and status reports• Identify and mitigate risks, remove blockers, and manage dependencies across teams• Optimize cross-team processes to improve efficiency and delivery• Mentor other TPMs and contribute to the technical program management communityA day in the lifeAs a TPM II in CCR Tech, you'll lead sprint planning across three verticals: Data, Tools, and Salesforce. Your day involves managing the strategic roadmap for Tools and Salesforce platforms while meeting with internal customers to gather requirements and provide project updates. You'll perform light Salesforce administrative tasks and coordinate with engineers on complex customizations. Balancing immediate customer needs with long-term platform stability is key, requiring thoughtful prioritization decisions. Working at the intersection of technical program management and platform ownership, you'll ensure our solutions effectively support Amazon's Communications & Corporate Responsibility team operations.About the teamYou'll be joining a highly technical team within a primarily non-technical organization, working across three distinct verticals: Data, Tools, and Salesforce. Built from scratch since 2022, we've established a strong foundation in program management excellence while maintaining a balanced approach to delivery that prioritizes sustainable work practices over constant fire drills. Our culture values clear communication, data-driven decision making, and career development. As a TPM, you'll have unique opportunities to shape how we operate while bridging the gap between business needs and technical solutions.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Certifications Specialist, AWS Product Compliance Infrastructure, AWS Compliance & Security Assurance

Amazon Web Services (AWS) is looking for a senior compliance specialist to help drive implementation of a compliance-focused hardware certification program for data center hardware. This program will support AWS’s product compliance function covering hundreds of internal use data center and customer-focused hardware products. The program will encompass global certifications for product safety, electromagnetic compatibility (EMC), radio frequency (RF), energy efficiency, and restricted substances. The certifications program will engage suppliers, track global certification status of products, collect, validate, and archive compliance documentation, and track expiration of certifications and obtain renewals. The certifications program will interface with the compliance engineering team, hardware development and business teams, supply chain and logistics, equipment suppliers, third party test labs and certification agencies, and regulatory bodies. You will report to the Senior Manager, Product Compliance Infrastructure and be part of the product compliance function within AWS’s Global Trade and Product Compliance team (GTPC) that ensures that all equipment procured for use in AWS data centers, as well as equipment sold or provided to customers, satisfies global regulatory requirements. AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, and enterprise applications, to help organizations move faster, lower IT costs, and scale. You will be a part of a dynamic business within Amazon.com, and one of the world’s fastest growing and evolving companies, with a team of exceptionally talented, bright and innovative people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand, including all product certification/safety regulations. Key job responsibilities1. Drive implementation of a compliance-focused hardware certifications program.2. Build programs for sustained operational execution and build stakeholder relationships.2. Collect, validate, and evidence of compliance at the product and country level across a large portfolio of hardware products. Provide real-time compliance status of equipment to key business partners.3. Manage relationships with test labs and certification agencies, including contracting and budget.4. Track certification expiration and manage renewal of certifications.5. Design and drive scalable processes within a Quality Management System (QMS) to ensure consistent compliance with product regulatory requirements around the world. 6. Partner with key stakeholders to help define program strategy, project plans, and manage technology implementations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years’ experience with product compliance issues, preferably within a technology company.- Knowledge of product certification processes and global market access requirements.- Experience in large-scale project management roles, preferably in product regulatory compliance- Experience working with test laboratories/certification bodies ...

Cloud Compliance Audit Lead, AWS Monetization

AWS Commerce Platform enables customers to purchase products and services and provides tools for customers to interactively understand their cloud bills. As the nexus of AWS services and end-customers, we work closely across all AWS teams to ensure that we identify and manage the top compliance risks across Commerce Platform. We identify the top emerging compliance risks, implement controls to mitigate those risks and audit control effectiveness. We are seeking an experienced Cloud Compliance Audit Lead to join our AWS Risk Audit and Compliance team. The ideal candidate will conduct comprehensive audits and develop strategies to identify and mitigate compliance risks across AWS environments. In this position, you must be able to understand technologies used for managing complex business processes and identify the full range of risks related to processes that may include financial, regulatory compliance, operations, and organization policy. You should be comfortable interacting with highly technical software development engineers and business partners. This candidate will specifically partner with management in Security, Legal, Accounting, Sales and Finance to enhance the customer experience for AWS billing. Candidates must possess the ability to understand business requirements and processes to continue to create an accurate and efficient billing platform for both internal and external customers. Ingenuity and the ability to think outside the box will be a must in this highly ambiguous environment. You will work with AWS Billing leaders and senior leadership to quantify the organization's risk posture, emerging compliance risks and monitor the risk environment. You will independently perform and execute integrated audits, utilize analytics to measure success, prepare written findings, and facilitate business responses and follow up on action items. You will manage a risk portfolio that includes compliance and security related risks. You will keep updated on current and future external regulations related to data privacy, financial reporting and technology. Additionally, you will participate in ad hoc assignments on a priority basis as directed by Billing leadership.You must be an excellent writer who can concisely communicate and articulate complex issues in business terms. You must be a strong risk leader, execute audits plans from beginning to end, often executing multiple audits concurrently. Key job responsibilities• Spearhead comprehensive audits of AWS systems, tools, and critical datasets, delivering executive-level audit reports with actionable recommendations for risk mitigation• Strategically develop and execute annual audit roadmaps aligned with AWS Operational Planning• Establish strong partnerships with Internal Audit and SOX teams to implement robust control frameworks and address organizational risks proactively• Orchestrate multi-regional compliance programs, including data retention policies and location-specific regulatory requirements across global AWS operations• Lead complex cross-functional compliance initiatives, coordinating with multiple stakeholders to ensure seamless implementation• Design and maintain comprehensive control documentation systems, implementing automated monitoring solutions to track compliance metrics and risk indicators in real-timeAbout the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Cloud Consultant Intern, AWS Professional Services

Note: Amazon internships are full-time (40 hours/week) for 12 consecutive weeks, starting May/June 2025. Applicants should have at a minimum one quarter/semester remaining after their internship concludes. This internship role is required to be onsite 5 days a week in Arlington, VA or Seattle, WA.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and GenAI? Are you passionate about educating, training, designing, and building cloud computing solutions to help customer solve their most challenging problems? Amazon Web Services (AWS), a leader in Cloud Computing, is seeking interns to join our AWS Professional Services Internship program. This is a unique opportunity to play a key role in a fast-growing business and to deliver value to AWS customers of all sizes from startups to global brands. The skills and experiences you gain will be highly sought after throughout the industry and give you the opportunity for the career of a lifetime. The AWS Professional Services organization is a global team of experts that helps AWS customers realize their desired business outcomes when using the AWS Cloud. We deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. In addition to working alongside our customers, we share our experience through technical artifacts and proof of concept demos. As a Professional Services intern, you will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon’s peculiar culture. You will work on projects, have the opportunity to obtain the AWS certifications, and attend professional development events. This internship leads to a full time role in Arlington, VA, that has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.Upon successful completion of the internship program, selected interns will receive a full-time offer to join the Professional Services and go into our AWS Technical training program. This program is an accelerated career development program for recent graduates and early career professionals entering technical roles to advance their skills and help customers design and build flexible and resilient cloud-based solutions. While in this program, you will learn key technical and professional skills from top AWS subject matter experts that you can use in your career working with AWS’s customers. Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience. The program offers the opportunity to specialize in an area of interest including:Application Developer - AppDev resources are specialists in designing applications that run natively in the cloud using programming languages such as Python, JavaScript, Typescript, etc. They are experts in building programs that run on any number of platforms including virtualized instances, containers, or server less architecture. They are full stack developers with backend, frontend, and UX skillsets.Data & Analytics - Data & Analytics role supports our services that leverage data and produce business insights, which may include using Machine Learning/Artificial Intelligence/Generative Artificial Intelligence (ML/AI/GenAI). Helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), MongoDB, Apache Cassandra, Amazon Q, and Bedrock. Key job responsibilities · Build solutions that demonstrate technical breadth and practical knowledge of applicable AWS services · Present technical content to internal and external audiences and collaborate across diverse stakeholder groups to deliver business value for Customers. · Contribute to workload discovery, requirements gathering, and preparation of engagement-related presentations.About the teamMentorship & Career Growth Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Work/Life Harmony Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- Enrolled in an Associate or greater degree program (e.g. Bachelor degree, Master degree) in a STEM related field such as Computer Science, Computer Engineering, Information Technology, or other related fields, with a conferral date between December 2025 and June 2026- Experience with Java and Python- Experience with one or more of the following programming languages/technologies: Typescript, React, Angular, Node.js, Ruby, GoLang, R, C, or C++- Experience with one or more of the following: networking fundamentals, security, databases (relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows) ...