Seattle

Amazon Stores Talent Acquisition (TA) Marketing is seeking an exceptional Visual Designer and Copywriter to create compelling creative solutions for Amazon Stores candidates. Amazon Stores TA Marketing builds recruitment marketing campaigns, employer brand content, and candidate experiences through direct resources and recruiter enablement tools. You will report to the Senior Art Director and own design and copywriting project implementations that require that you interpret brand style guides and create solutions that scale across businesses and regions. You will partner across cross-functional marketing and talent acquisition stakeholders to provide design consultation, communicate creative strategy, craft engaging messaging, and provide thoughtful feedback that leads to customer-obsessed solutions. You apply best practices and are able to support your creative decisions with clear rationale. You are able to deliver tactics that are empathetic, accessible, and inclusive of all customers. You will bring a keen eye for detail, customer-obsessed visual standards, a self-starter attitude, and an excellent ability to communicate design concepts to non-designers. Your work will have immediate and significant impact, influencing creative strategies that reach Amazon Stores candidates globally. This diverse role spans multiple creative disciplines, including branding, graphic design, copywriting, print and web design, social media, illustration, and motion design. The ideal candidate is passionate about world-class work, thrives in a fast-paced environment, and possesses a keen eye for detail, customer-obsessed visual standards, a self-starter attitude, and excellent communication skills.Key job responsibilities* Design, concept, and deliver creative assets including, but not limited to, static and dynamic banner ads, social media graphics, marketing messaging, printed and digital event materials, brand components, website UI assets, illustration, and infographics* Provide and incorporate feedback, both giving and receiving constructive criticism to improve creative output* Interpret and apply Amazon brand guidelines to create solutions that meet brand standards while addressing customer needs* Manage multiple projects simultaneously, maintaining high-quality standards and meeting ambitious deadlines* Write compelling marketing copy in both English and Spanish that captures attention and clearly communicates the Amazon Stores employer brandBASIC QUALIFICATIONS- 2+ years of professional design experience- An online portfolio that demonstrates excellence in the principles of design, color theory, typography, and graphics, demonstrated through design concepts, case studies, and mockups- Proficiency in Adobe Creative Cloud design software (Illustrator, Photoshop, InDesign) and Microsoft Office- Ability to write compelling marketing copy in a brand voice that both captures attention and communicates clearly- Strong time management and organizational skills, including the ability to deal with ambiguity, self-prioritize, multi-task and meet tight deadlines- Experience in participating in design critiques, providing and applying feedback ...

Amazon is seeking a Vice President to lead our global Data Center Engineering team. We own the design and operational availability for Amazon’s global data centers. Our space spans many different engineering and operational disciplines; this includes: (1) Delivering globally scaled project-based data center designs, inclusive of all mechanical, electrical, structural, and security systems. (2) Providing Field Engineering support at data centers, and “Edge” sites used for networking and content delivery. (3) Designing, delivering, and sustaining innovative infrastructure products which increase availability. (4) Deliver power solutions that improve our ability to deliver capacity at scale. (5) Retrofitting and improving the existing fleet to enable the highest levels of availability. (6) Managing key operational availability programs, including planned and un-planned maintenance activities; as well as the establishment of equipment specific reliability and quality performance standards, and proactive partnership with equipment providers to perform root cause analyses and drive performance to these standards.Amazon is a fast paced, fun, and exciting work environment. We continue to grow at very high growth rates and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning. If you are driven to deliver the most advanced, most difficult, most cross-cutting, and/or most ambiguous challenges, we want YOU!Key job responsibilitiesAs the Vice President for AWS Data Center Engineering, you own: (1) The design for all AWS infrastructure capacity (i.e., generational data center designs), including the facility and products within, and across multiple engineering disciplines (including electrical, mechanical, civil/structural, security, controls, and more). These facilities deliver capacity, availability, and cost benefits. (2) Development of all supporting infrastructure products, which includes over 80+ Engineering programs.(3) Providing leadership for product development activities across In-Rack Power; Mechanical; Civil, Structural, and Architectural; Controls; Primary and Backup Power; Physical Security Devices; and Electrical.(4) Owning the relationships with capacity planning, business development, service teams, and others to enable Engineering teams’ deep assessment of customer requirements, and subsequent development of generational data center designs that meet customer needs. (5) Providing direction on where and how the infrastructure products and features will be integrated into our facility offerings for customers, which involves making key trade-offs with respect to innovation, cost, and customer trust.BASIC QUALIFICATIONS• 20+ years of experience delivering end-to-end data center infrastructure solutions. • Experience evaluating infrastructure products and features, and making key trade-offs to determine those that will be integrated into our facility offerings for customers.• Experience overseeing the new product development lifecycle for mechanical, electrical, and structural products from ideation to sustaining. • Demonstrated ability and willingness to think creatively to find simple, innovative solutions to reduce costs with no impact on quality and reliability.• Ability to read and interpret Engineering and construction-related drawings for all disciplines including part/assembly drawings with dimensions and tolerances.• Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in building and managing Windows systems, with a passion for maintaining highly-available IT infrastructure and services at a massive scale? The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. As part of Amazon Web Services (AWS), we power the infrastructure behind the world's premier e-commerce and cloud computing environments. To meet the growing demand for AWS services worldwide, we seek exceptionally motivated individuals driven by learning and innovation. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers.By joining us, you'll become part of a world-class team in a dynamic environment with the entrepreneurial spirit of a start-up. This is an opportunity to operate and engineer systems on a massive scale, gaining world-class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS.The ideal candidate will be innovative, possess excellent problem-solving and analytical skills, and thrive in a fast-paced environment. They should have a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges.In addition, the ideal candidate should have an expert understanding of Windows tools such as Active Directory, Group Policy, DNS, Hyper-V, Windows Failover Clustering, and System Center Configuration Manager (SCCM). Proficiency in PowerShell and windows automation are essential. This role demands a solid foundation in networking principles and hands-on experience with hardware troubleshooting and system building.If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you.Key job responsibilities• Innovation and Problem Solving: Utilize creativity and analytical skills to solve complex problems and implement innovative solutions.• Adaptability: Quickly adjust to changing priorities and manage multiple tasks efficiently.• Large-Scale Windows Server Environments: Design, build, and support extensive Windows server environments.• Enterprise Tooling: Implement and manage enterprise-scale tooling, such as SCCM, for a large Windows fleet.• Automation and Scripting: Develop and implement best practices for automating tasks and scripting in large server environments. Proficiency in PowerShell is essential.• Hardware Troubleshooting: Diagnose and resolve hardware issues, with hands-on experience in system building.• Networking and Windows Administration: Strong understanding of networking principles and expert-level Windows administration.• Global Deployment: Create scripts and automation tasks applicable to a global server fleet.• On call: Participate in a 24x7 on call rotation that supports global customersAbout the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• Bachelor's degree or higher in Computer Science, Management Information Systems, Engineering, or a related field, or equivalent work experience.• 5+ years of experience in building and supporting large-scale Windows server environments.• Ability to travel up to 20% of the time and participate in a 24/7 on-call rotation. ...

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the regional AWS Workplace Strategist role will oversee AWS teams’ space allocations and coordinate with space planners to manage, assign, and report on plans for AWS employees and team. The Workplace Strategist will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with AWS managers, occupancy planning teams, and space management teams to implement workplace design, space, and move needs for their assigned team(s), in order to inform supply and demand allocations and change requests. The role will be responsible for developing strategic recommendations to AWS managers regarding their workplace design and space allocation, and translate it into GREF’s broader business requirements that enable effective solutions in alignment with Amazon’s overall workplace strategy.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable and consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Support assigned business units for space-related tasks, including space allocation and workspace design. • Collaborate with business unit leaders to understand their real estate and portfolio needs, ensuring these requirements are accurately captured and addressed.• Collaborate with a variety of stakeholders, including but not limited to, Amazon Financial Planning & Analysis (FP&A), Finance Leaders, and Human Resources to validate headcount data (i.e., forecasted demand).• Own the end-to-end business-related deliverables for move projects, including origin lists, move notifications, destination lists, and other related tasks. • Support defect resolution processes related to space allocation.• Maintain clear and consistent communication with business units, providing updates and addressing any concerns or questions related to real estate and portfolio matters• Identify opportunities for improving move and space management processes, implementing changes to enhance efficiency and effectiveness. • Work in a matrix reporting structure, encompassing both dotted and hard reporting lines. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of experience working in space planning, occupancy planning, program management, customer experience, or real estate. ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 4+ years of IT development or implementation/consulting in the software or Internet industries experience ...

The WW Fulfillment by Amazon (FBA) team is looking for an innovative, results-oriented Communications Manager to define and drive the communication strategy and long-term priorities for our Leadership team. As Communications Manager, you will bring communications, leadership and business knowledge with end-to-end accountability. You will own the long-term vision and tenets that drive working backwards strategies. This Communications manager will work closely with LT, PR, and Legal to identify, analyze, and develop strategies to improve internal/external communications from WW FBA. This is a role that requires frequent engagement with FBA leadership. In your career you must have demonstrated successful executive presence, excellent interpersonal skills, and a proven ability to influence others.Key job responsibilities- Manage the content strategy for the designated business unit, partnering with cross- functional teams to define key themes, messages, and channels;
- Proactively build and manage relationships with key internal stakeholders across a range of businesses and geographies;
- Translate nuanced and complex business topics into communications content and strategies that drives engagement with our FBA employeesBASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

The Identity and Security Abuse Prevention’s Access Control Operations team safeguards customers, employees and their data across World Wide Operations. We collaborate with our Operations partners to make sure users have the access they need to provide top tier delivery and support to our Customers. This position is vital for integrating and managing permissions across a variety of enterprise tools, enhancing both security and operational efficiency. This role requires effective written and verbal communication, a desire to explore new technology integration to improve efficiency and security, as well as an understanding of the threats to users and their data. Key job responsibilities- As an Access Control Specialist you will use identity and access management (IAM) tools to assign permissions that align with each user’s role and responsibilities, ensuring they have the minimum access needed to perform their job efficiently. - You will be responsible for provisioning access within enterprise software. This includes creating, updating, and revoking user access while configuring permissions in line with company policies and regulatory standards such as GDPR or HIPAA. - The Access Control Specialist oversees compliance by auditing access regularly and utilizing automation tools to streamline the user access lifecycle. - By leveraging advanced IAM solutions you maintain a secure environment by monitoring access patterns and responding to potential security risks. - As an Access Control Specialist you will provide access governance oversight to ensure a high security bar by evaluating, creating, and streamlining access policies and mechanisms.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business.Selling Partner Services (SPS) team is looking for a Senior Program Manager to join the Forecasting & Planning Research (FPR) team. You will assume primary responsibility for driving new innovation for global forecasting and headcount/capacity planning. The ideal candidate will possess both an analytical background that enables them to standardize methodologies and data to develop and successfully implement tools, systems and processes that empower the accurate prediction, measurement and reporting of demand forecasting, productivity, headcount, capacity and workforce compliance/adherence. In this role, you will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. You will be responsible for the long term product strategy and product integration which are on the team's roadmap. You will drive quarterly business reviews across SPS to promote FPR’s work, increase stakeholder engagement, onboard new customers and provide a platform for leaders to review advancements made by FPR. You will work with data scientists & analysts on the FPR team to translate business requirements, research new algorithms and innovations in the field of data science and machine learning, build conceptual and shadow design of the final product and plan for product implementation.Key job responsibilities• As a Business Intelligence Engineer at Amazon, you will streamline and standardize the data ingestion process, improve efficiency, reliability, and scalability of data handling across all sources. You will focus on optimizing pipelines, organizing data storage, and establishing clear documentation and standards. You will create a robust platform and framework to develop, deploy, and manage forecasting models in production. You will implement advanced, event-driven architecture for forecast generation leveraging engineering principles. You will focus on developing comprehensive system that not only enhances forecast accuracy but also creates a seamless integration between forecasting processes and operational functions across the organization.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Amazon is looking for a Communications Specialist to join its Stores Communications team supporting the Delivery Experience and Returns. This role, which is based in Seattle, WA, will drive proactive storytelling and strategic communications support of Amazon’s fast delivery speeds and returns options for customers. Key job responsibilities- Drive earned, owned, and social media coverage supporting Amazon’s fast delivery speeds and returns options.- Provide strategic communications guidance and support for business initiatives related to delivery experience, returns, and pick-up options. - Collaborate with internal stakeholders across teams to deliver on objectives. - Write and execute communications plans.- Develop and write press releases, media pitches, and owned channel content. - Build relationships with reporters from key media outlets. - Advise on reactive media inquiries and issues for delivery experience, returns, and customer service topics. - Write, develop, and manage approvals for communications and external messaging dealing with sensitive and timely topics.BASIC QUALIFICATIONS- 5+ years of recent professional communications or public relations experience- Bachelor's degree ...

The Digital, Device, & Alexa Service (D2AS) Offensive Content and Privacy (OCP) Specialist will work as part of the D2AS OCP team to triage and action customer facing concerns that carry a potential risk to customer privacy, trust, and our brand. This role involves facilitating the fast resolution of emerging issues by investigating and triaging privacy issues and reports of offensive content, then engaging the appropriate internal teams to drive issue mitigation.This is an opportunity for you to gain a broader perspective on Amazon’s devices and digital services like Alexa by working with technical, product, and senior leadership teams in every marketplace Amazon operates in. You’ll get to know the full cycle of a customer’s experience from initial contact to back-end resolution. You and your teammates will collaborate with our Legal, Public Relations, Content, and Business teams on a regular basis to advocate for customers and help solve customer issues both in direct customer interactions and continuous improvement projects. Key job responsibilities• Triaging, assessing, and prioritizing reports of offensive content and privacy concerns • Investigating cases; including reviewing the available contact history and technical information • Summarizing case findings for partner teams • Identifying and engaging appropriate resolver • Working with team members and leadership to identify new ways to resolve customer issues by identifying issue trends and opportunities to strengthen existing systems A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamOCP is global Customer Service team within D2AS that works on some of the most sensitive issues that our customers experience. We resolve each customers' issue and help product teams make decisions to improve the customer experience every day. Issues we tackle evolve day by day as the nature of human interaction with technology changes and our customers’ expectations evolve. BASIC QUALIFICATIONS• Demonstrated commitment to customer obsession by consistently exceeding customer expectations and ensuring their needs are met.• Critical thinking skills evidenced by analyzing complex situations, identify root causes, and implement effective solutions.• Dedication to quality demonstrated through meticulous attention to detail, adherence to established standards, and continuous improvement initiatives.• Experience with identifying areas for process improvement ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is seeking a Jr. Electrical Engineer to become part of a global engineering team, responsible for the design and continuous innovation of our rapidly expanding data center foot print. Engineers at Amazon work to design resilient, cost effective electrical distribution systems. As engineers at Amazon we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon you have the ability to drive change and define/design the systems our customers rely on. We are looking for engineers with hands on electrical design experience. If you can design an electrical system, have an understanding of the critical equipment needs for a data center, and understand the constructability of varying designs you may be a good fit. As we grow we are structuring our team to own more of our engineering in house. Engineers will be responsible for taking designs from concept to the permit and construction document set. You must be capable of defining critical equipment specifications and approving equipment submittals. Engineers will directly support construction and be a part of the process from site selection review through commissioning and ultimately turnover. At Amazon we highly support continued learning opportunities and focus on continued employee development.At Amazon team work is absolutely necessary for us to accomplish our goals. You must be able to work within a team and depend on others to accomplish the required work. As an electrical engineer at Amazon you will be working with other internal groups as well as external groups including utilities, manufacturers, vendors, and contractors.Amazon has a global presence. As this position is based out of Seattle, WA, travel to our data centers (located Oregon, Ohio and throughout AMER region), yearly team off-sites and vendor factory visits are required. Travel could be up to 20% of your time. Key job responsibilitiesResponsibilities of the Jr. Electrical Engineer:Under the direction of a senior engineer, the Jr. Electrical Engineer will be responsible for the following: - Data center electrical designs and collaboration with other disciplines to create a construction document set.- Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements.- Work with local agencies having jurisdiction to ensure compliance with federal, state and municipal requirements and building codes. - Review and approval of equipment submittals.- Define project scope and provide technical support for information requests prior to, and during construction phases.- Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems.- Ability to work on concurrent projects in multiple geographical regions.- Travel to sites for site review and work with onsite field engineers, as well as provide engineering evaluations, electrical systems audits, and startup as needed. - Having fun and offering creative, out of the box solutions.About the teamWhy AWSo Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experienceso Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balanceo We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team Cultureo Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growtho We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelor’s degree in an electrical engineering, or 6+ years of relevant electrical experience. - 1+ year of experience with industrial or commercial electrical design. - 1+ year experience developing design documentation (plans, specifications, etc) for construction and/or permitting. ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Trustworthy Shopping Experience (TSE) team in Seattle, Washington.The Trustworthy Shopping Experience (TSE) team ensures all our customers, worldwide, have a worry-free shopping experience. To continually raise the bar on that experience, the TSE team builds tools and programs to identify and then mitigate or prevent compliance, selling partner, or product risk.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, space management/planning and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.Key job responsibilities· Management of multiple complex calendars, meeting prioritization, and large scale meeting coordination· Coordination and planning of domestic and international travel, including organizing trip agendas and local logistics· Completing expense reports, and managing corporate card purchases; participation in budget planning and tracking as needed· Managing other core administrative activities (space planning, new-hire onboarding, team morale events)· Planning and coordinating team activities and events· Tracking and helping to drive completion of key deliverables for team and executives, following up on key items· Having fun at work and helping others do the sameBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management- Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed- Strong organizational, communication, and interpersonal skills ...

Amazon Web Services (AWS) is seeking a Finance Manager for the AWS MAST (Messaging and Streaming) Services team. This role will own the end-to-end P&L for few Dependent Services under the overall AWS MAST (Messaging and Streaming) Services umbrella. This role works across multiple business and finance teams to drive the business insights into performance, lead key projects, and drive process improvements across the organization. The successful candidate will be able to communicate effectively, manage multiple and time sensitive deliverables across a highly matrixed organization, along with managing risks and opportunities. The individual will also possess strong business partnership skills and collaborate effectively with key stakeholders.Key job responsibilities- Manage and develop the financial analysis processes- Partner with and proactively communicate across the AWS finance community to coordinate a complex and interconnected series of deliverables.- Support ad-hoc requests and assist in various requests from finance and business executives.- Identify opportunities for efficiency improvements including automation and coordination with upstream and downstream organizations.- Partner with finance teams across AWS to standardize, streamline, and prioritize improvements, remove roadblocks, and increase the reliability and efficiency of reporting.- Write and present narratives and analysis of AWS Infrastructure capital for senior leadership.- Lead large scale initiatives and financial controllershipBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 5+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 5+ years of creating process improvements with automation and analysis experience- 5+ years of building financial and operational reports/data sets that inform business decision-making experience- Experience applying key financial performance indicators (KPIs) to analyses- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) ...

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and have fun, Amazon is the place for you. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Finance Manager to join the Global CS Finance Team for the Digital and Device products category (D2) including Echo, Kindle e-Readers, FireTV, Amazon Video, Gaming, Music, Alexa Voice Services and more. This position reports to the Sr. Finance Manager of the organization. The pace and growth of the business along with its increasing complexity makes this role an exciting, interesting and very challenging proposition. As such it requires an individual who is motivated to make a big impact. The ideal candidate will be comfortable in a fast-paced, dynamic environment and will be a creative and analytical problem solver. Key Responsibilities: · Regional responsibility for OPEX planning including full year and outlook planning, month end analysis and commentary and ad hoc work for Variable and Fixed costs as well as global headcount · Own relationship with contact forecasting team, Headcount capacity planning teams · Business Partnering with Technical Support Operations leadership · Point of contact for reporting of Costs, Contacts and Units for several Product Lines, explaining the cost drivers and providing variance analyses to those product line finance teams · Collecting, analyzing and managing quantitative data and creating meaningful, actionable reports to drive business improvement and cost reduction · Work closely with the central finance teams on common approaches and timelines · Key team member of Customer Service Finance team that contributes to the development of financial planning and analysis tools and Finance Planning & Analysis processes that impact the global strategyBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Engineers at Amazon work to design resilient, cost effective mechanical distribution systems. As engineers at Amazon we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon you have the ability to drive change and define/design the systems our customers rely on. We are looking for engineers with hands on mechanical design experience. If you can design a mechanical system, have an understanding of the critical equipment needs for a data center, and understand the constructability of varying designs you may be a good fit. As we grow we are structuring our team to own more of our engineering in house. Engineers will be responsible for taking designs from concept to the permit and construction document set. You must be capable of defining critical equipment specifications and approving equipment submittals. Engineers will directly support construction and be a part of the process from site selection review through commissioning and ultimately turnover. You will be relied on as a subject matter expert in the mechanical engineering field. At Amazon we do highly support continued learning opportunities and focus on continued employee development. At Amazon team work is absolutely necessary for us to accomplish our goals. You must be able to work within a team and depend on others to accomplish the required work. As a mechanical engineer at Amazon you will be working with other internal groups as well as external groups including utilities, manufacturers, vendors, and contractors. Amazon has a global presence. Travel will occasionally be necessary but shouldn’t be more than 20%. International support will be part of the job, some international travel may be necessary. Support could consist of working on international teams and could require developing detailed schematic design packages. An understanding of international mechanical design requirements is helpful but not necessary. - Work with internal teams to understand user requirements. - Data center mechanical designs and collaboration with other disciplines to create a construction document set. - Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements. - Work with regional vendors and manufactures to specify the appropriate mechanical equipment. - Work with local utilities to understand and define site utility requirements. - Work with local agencies having jurisdiction to ensure compliance with city/county requirements and building codes. - Review and approval of equipment submittals. - Define project scopes and provide technical support for information requests during construction phases. - Work with commissioning teams to properly validate installation, operation, and performance of mechanical systems. - Ability to work on concurrent projects in multiple geographical regions. - Travel to sites for site review and work with onsite field engineers, engineering evaluations, mechanical systems audits, and startup as needed. - Having fun and offering creative, out of the box solutions. About the teamAbout Team:Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelor’s degree in Mechanical Engineering, or 6+ years of relevant industry experience. - Cumulative 2+ year of experience with industrial or commercial mechanical HVAC design. - Experience developing design documentation (plans, specifications, etc.) for construction and/or permitting ...

Are you passionate about elevating brands through innovative marketing and operational excellence? Join our Amazon Private Brands team as a Marketing Onsite & Creator's Manager, where you’ll spearhead high-impact initiatives that bring our products to life across multiple channels. In this dynamic role, you will blend creativity and analytical thinking to ensure our Amazon Essentials and Amazon Basics brands shine during Amazon Creator Live Events and Onsite Branded Activations, helping millions of customers discover products that delight them every day. By collaborating closely with cross-functional partners, you’ll coordinate and execute our marketing campaigns on the Creator's channel, including sampling, gifting, and key placements, to maximize brand visibility. You’ll also drive our onsite product curation, marketing picks and support with the execution of our Onsite Branded Activation that includes presence on Homepage, Push, Organic Social among other traffic levers. Whether you’re supporting live events, photoshoots, or the operational execution of go to market for our new launches, your ability to balance details with big-picture thinking will be crucial to success.If you’re an organized self-starter who loves the fast-paced world of digital marketing and can seamlessly navigate multiple projects at once, this role is for you. Working in a highly collaborative environment, you’ll blend data-driven insights with creative instincts, bringing new opportunities to market and shaping best practices for global expansion. Join us, and help deliver a best-in-class customer experiences through our own brands.Key job responsibilitiesLead Creator Live Event Execution: Plan and coordinate Private Brands product participation for Amazon Creator events, ensuring smooth logistics around sampling, gifting, and product placement.Support Influencer Partnerships: Ensure operational excellence on the go to market plan for Collaborations with Influencers. ASIN Curation & Marketing Picks: Own the end-to-end process for selecting and showcasing the most relevant and high-potential products across traffic channels.Operational Execution of Branded Activations: Oversee the tactical rollout of our branded activations that promote our brand burnishing new product launches. Cross-Functional Collaboration: Partner with design, supply chain, and business teams to ensure product inventory, marketing content, and promotional assets are always event-ready.BASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services ...

Amazon is the “Everything Store” and as global customer demand for renewed product grows, we want buying a renewed product to be as seamless and exciting as buying a new one. This role works closely with engineering teams to innovate and deliver the best in class global renewed buying experience .We seek an experienced and entrepreneurial Product Manager – Technical with a passion for delivering world-class customer experiences and you enjoy the thrill of experimentation, optimization, and close collaboration across a diverse stakeholder group. The ideal candidate is a self-starter with excellent product management skills, and a strong communicator with excellent collaboration skills.The Renewed CX Product Manager will own defining and driving the Amazon Renewed customer experience product vision and roadmap across the end-to-end customer journey. The role will work across multiple business, design, product, and engineering teams to develop foundational shopping experiences, including inspiration, discovery, evaluation, detail page optimization, pricing, purchasing, personalization, and more.Key job responsibilitiesHelp drive and deliver the CX vision for the Renewed shopping experience in partnership with UX design and engineering teams. Help develop an actionable product roadmap, and identifying and influencing business/engineering teams to run experiments• Driving ideation and management of a portfolio of experiments, some that span multiple teams and shopping experiences, and some that dive deep in one CX area• Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with design teams to scope design effort, set/track goals and triage priorities across product/engineering teams• Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners to create roadmap planningBASIC QUALIFICATIONS- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the Senior Manager over AMER’s Portfolio Strategy & Transactions will provide strategic insight into the new and existing office spaces within the AMER region by developing and maintaining knowledge of the existing portfolio, occupancy planning approach, and AMER market trends. The Senior Manager will collaborate closely with various stakeholders and other regional leads (EMEA and APAC) to drive the global portfolio strategy. This role will act as a player/coach by leading key major transactions individually, and overseeing a team of internal and external staff to deliver strategies and transactions across the region.The Senior Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will oversee a team of Portfolio/ Workplace Strategists and work closely with Operations leaders (e.g., Portfolio Managers and Finance), regional Occupancy Leads, and Transactions Managers. The Senior Manager focuses on maximizing financial performance at the asset and market level, and identifies and executes opportunities to increase efficiencies. The role is responsible for achieving the highest portfolio value through successful implementation of property acquisition, disposition, lease and financial restructuring activities at the strategic-level, while proactively mitigating risk.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Conducts market and sub-market analysis, demographics, and supply & demand research to create informed, data-driven strategies. • Identifies and leads strategic implementation of program approaches and methods that maximize the financial and operational return for assigned real estate portfolio. • Develops and executes individual space strategies for each asset in assigned portfolio in partnership with regional team (e.g., Occupancy Planning) and global transactions team in order to execute leases that focus on creating and generating the maximum value for Amazon. • Maintains and manages data within the asset management database with emphasis on reviewing and managing performance metrics that will guide future strategies.• Maintains active involvement in the real estate, legal, and financial fields that relate to business, including industry networking and continuing education groups, to collect and align to best practices and industry leading processes.• Communicates asset strategy with internal stakeholders across the enterprise and coordinates with other departments.• Conducts ad-hoc analyses and reporting, as requested.BASIC QUALIFICATIONS- Bachelor’s degree in Finance, Project Management, architecture, interior design or related field.- Experience defining program requirements and using data and metrics to determine improvements.- 10+ years professional experience with a significant portion in transaction management and leading the real estate portfolio strategy for a group of similar size and scale. ...

The role of Principal Tech Business Developer is of paramount importance in shaping and steering the trajectory of Key for Business towards sustained success and accelerated growth. We are seeking a dynamic and highly accomplished professional with a proven track record in devising strategic initiatives, nurturing client relationships, and advocating for pioneering our smart, app-based access control solution.Key job responsibilitiesMarket Research and Analysis:Conduct market research to unearth latent trends and untapped opportunities in the ever-evolving access control landscapeEmploy a meticulous approach to dissect competitors' strategies and product offerings, forging a path for our distinct competitive advantageFormulating and Executing Business Strategy:Devise and implement an all-encompassing business development strategy that aligns seamlessly with the overarching growth objectives of the organizationIdentify new and promising markets, discern potential high-value clients, and craft strategic alliances to broaden Key for Business's market presenceClient Relationship Management:Cultivate enduring and robust relationships with both existing and prospective clients, ensuring that their unique requirements are met and their expectations exceededDrive revenue growth through the meticulous identification of client needs, tailoring bespoke solutions, and adeptly negotiating contractsUphold commitment to customer satisfaction through adept communication, proactive support, and relentless attention to their needsComprehensive Product Mastery:Develop an unparalleled command of our suite of access control solutions, staying attuned to the latest industry developmentsAssume the role of a trusted adviser by educating clients and colleagues on the salient features and transformative benefits of our product offeringsIn-Depth Reporting and Data-Driven Decisions:Institute an efficient reporting system that consistently monitors progress, scrutinizes key performance indicators, and informs strategic decisionsContinuously evaluate the efficacy of business development strategies, making judicious adjustments to optimize outcomesBASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Consumer Electronics Technology (CE Tech) is hiring a Principal Technical Program Manager. We are innovating how customers shop for electronics, digital video games, warranties, wireless plans, renewed products, bundles, and more!We’re seeking a Principal Technical Program Manager who is passionate about the customer's end-to-end shopping journey, leading our most strategic and complex technical programs through the entire software development life cycle. As a Principal Technical Program Manager, you will work across multiple organizations using agile methodologies to deliver delightful and innovative experiences for customers, ensuring high quality feature launches that meet organization-wide goals. You'll translate ambitious business vision into technical realities while mentoring other Technical Program Managers and setting program management standards across the organization.As a Principal Technical Program Manager you will:• Architect and drive technical programs that innovate the customer's shopping journey across multiple organizations• Lead as a strategic bridge between executive leadership, product vision, and technical execution• Pioneer innovative program management approaches that become best practices across the organization• Orchestrate complex technical decisions across multiple organizations, balancing speed, quality, and developer experience• Mentor and guide high-performing engineering teams that consistently deliver exceptional results• Transform high-level business strategies into clear, actionable technical roadmaps that inspire and align multiple organizations• Navigate complex organizational dynamics to remove barriers and drive consensus• Anticipate and mitigate risks before they impact deliverables through strategic planning and proactive problem-solving• Mentor other Technical Program Managers while establishing program management standards• Drive architectural and integration decisions that balance immediate needs with long-term technical visionBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...