Seattle

Amazon North America Stores (NAS) Design organization is seeking our next L6 Manager III, UX Design. Our team is dedicated to being the beacon of design excellence within the highly visual, emotive, and impassioned space where shopping and cutting-edge technology meet. We need your experience, optimism, and energy to build simple, fluid, and beautiful experiences that accommodate Amazon’s growing and diverse product selection (e.g. household basics, beauty, fashion, home and lifestyle, pets, automotive, electronics, and more), and give customers everything they need to make confident buying decisions while delighting them along the way. We are constantly spotting opportunities to set new standards and challenge the status quo, which is why we need people who are aligned with our leadership principles and ready to make a serious impact on our industry and the world. A L6 Manager III, UX Design role on our team offers the opportunity to lead the design of innovative retail and platform shopping experiences across multiple big, exciting and diverse programs worldwide. Key job responsibilities-You seek new ways to raise the CX bar with your team and org-You deliver high quality customer experiences that scale and deliver business impact-You effectively hire, manage performance, and coach members of your team-You have developed mechanisms to manage your forward looking slate, conduct growth plan meetings, and effectively promote your team members-You lead with human-centered design methods or processes that consider stakeholder and partner teams-You delegate appropriately to optimize performance against team goals and employee developmentYou foster innovation and a culture for taking strategic risk -You create an environment that prioritizes diversity, equity and inclusion and creates a culture of empathy where individuals can be their authentic and best self-When confronted with divergent views, you find the best way forward through building alignment, and use judgment to manage escalations and mitigate long-term risksAbout the teamWe’re an eclectic creative team of design, research, writing and design technology professionals that share our experiences and help each other succeed. Our creative work impacts millions of customers, thousands of selling partners, and hundreds of coworkers every day. We hire people who are unafraid of bringing their authentic selves to work. Our inspiration and collaboration depend on the diversity of our teams and the inclusion of all voices in our process. We love a complex problem and moving fast in a growing and changing environment. We appreciate action and learning from mistakes. Championing our customers, placing their particular goals in the forefront, informing the collective design, and lifting customer empathy across the larger organization is our sweetspot. Our creative work impacts millions of customers, thousands of selling partners, and hundreds of coworkers every day and we are proud to be a part of it.BASIC QUALIFICATIONS- 6+ years of design experience- 3+ years of leading design teams experience- Experience managing teams- Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement ...

The Storm Design System unifies our advertiser UX guidelines, front-end development documentation, and writing guidelines. The Storm team operates as the single-threaded-owner of the design system focused on creating a beautiful and easy-to-use system that saves our internal partners time and raises the bar on design and front-end solutions for Amazon Advertising.In this role, you'll lead a multi-disciplinary team to innovate, deliver, and influence. You should have a demonstrable track record of success delivering high-quality design system solutions at scale. You should possess strong UX skills and a deep knowledge of standard web and mobile components and patterns.If you have a passion for crafting design tools and creating/evolving design systems, then leading the Storm Design team is the challenge for you!Key job responsibilities- Lead a team to develop, evolve, and champion all aspects of the Storm Design System.- Influence and contribute to the design and UX roadmap for Storm.- Collaborate with design and development stakeholders and partners that leverage Storm for their efforts.- Present design solutions and gracefully defend your design decisions to the team and partners.- Communicate clearly with both stakeholders and partners.- Develop and iterate on adoption mechanisms for teams using or looking to adopt the design system.BASIC QUALIFICATIONS- 6+ years of design experience- 3+ years of leading design teams experience- Experience managing teams- Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement ...

This role is focused on supporting the UX design needs which defines and designs ideal customer experiences for Amazon Devices' Trade-In & Pre-Owned Business. Trade-in is a program that enables customers to trade-in and upgrade their older devices in order to get a discount on our newest products. Pre-Owned Business is a program that refurbishes and resells traded-in or returned devices, and focuses on helping customers discover and evaluate the condition and quality of a pre-owned device. Both programs drive the devices flywheel by providing incentives to take back old devices that no longer work or are less energy efficient in a safe and sustainable way.This roll will support initiatives to help customers discover and evaluate their trade-in options by defining and designing elegant experiences at every stage of the customers trade-in journey. This roll will work closely alongside research, project management, engineering, operations, and marketing to define and design elegant solutions to address our most pressing trade-in / pre-owned customer problems. This role will visualize customer flows for different customer types, utilize customer data and research to inform their design decisions and recommendations, design interfaces across platforms (desktop, mobile), support the creation of internal tools to scale content and internal team processes, and be a strategic partner that drives concensus and decision making across the team.Key job responsibilities• Collaborate and work cross-functionally with design, product, and engineering teams from design concept to design solution, setting UX guidelines, creating assets, and aiding in bug fixes to ensure bar-raising quality all the way to market.• Create the vision for developing, communicating, and implementing the user experience and associated UI framework and assets on a range of products; follow through with the processes and tactics to fulfill the vision.• Use various inputs to identify and define exciting new concepts, opportunities, and customer problems.• Work strategically with team members and leaders across the organization, leveraging a user centric and data driven approach to driving consensus and decision making.• Consider the internal tooling required to support front-end customer experiences, along with pattern libraries and templates for a variety of users on our platform.• Identify and utilize common patterns for mobile, desktop, and e-commerce platforms.• Consider how emerging technologies can unlock new customer experiences and scale business operations.• Inspire, mentor, and lead designers across the UX team, and teach/model human centered designprocesses to partner teams.• Develop and nurture relationships across the team, Amazon, and disciplines to promote collaboration and efficiency on Amazon projects.A day in the lifeAs a UX Designer in the Devices Customer Insights and UX Team, your day to day can vary widely, you could be facilitating brainstorms with cross-functional team members, influencing trade-off conversations with product and engineering partners, designing elegant customer experiences to address customer problems, influencing what features are must have vs. nice to have on a BRD, and more.You will share and present your designs at varying levels of fidelity to peers, partners, and leadership to get guidance and feedback, and dive deep into user research and insights to drive strategic conversations that will help you arrive at design solutions and influence decisions. You will be encouraged to learn new skills, and mentor other UX designers who seek your guidance and support.About the teamWe are a global organization building platforms and programs to support device sales and engagement in e-commerce across shopping platforms. We are a multi disciplinary team of designers, researchers, and technologists that can envision, create, and execute ideas from start to end. We strongly believe in a collaborative team culture and encourage cross-team partnership and bonding to drive innovation and maintain a safe community.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...

Amazon Customer Service is using generative AI to reinvent and reimagine our customer experiences. While we've made great strides in using AI to create smart, personalized, and easy-to-use self-service experiences, we believe we have only scratched the surface. We are looking for a UX Designer who can drive a customer-centered UX design process with the curiosity and creativity needed to revolutionize customer service. Key job responsibilities- Develop innovative customer experiences as part of a team that includes AI scientists, developers, UX researchers, and product managers, all working together to translate complex AI and automation concepts into intuitive, easy-to-use experiences that empower customers to resolve their issues quickly and efficiently.- Drive innovation by leveraging your deep experience with UX design best practices through every step of the product development process, from observing customers to understand their needs, to meticulously crafting a highly polished intuitive interface. - Confidently engage with stakeholders while presenting the team’s work and discussing their feedback. - Contribute to a healthy, creative, problem-solving culture while helping those around you raise the bar for our customers. A day in the lifeA day in the life of a UX Designer in Amazon Customer Service is fast-paced, highly collaborative, and highly focused on our customers. You will participate in meetings to review and provide feedback on detailed documentation, and lead sessions where you share customer insights, challenges, and the UX solutions you and your team have developed. You will work closely with UX researchers, writers, producers, and other designers, while also collaborating extensively with product managers, developers, and AI scientists to reinvent and reimagine solutions for our customers. And yes, our dog-friendly workplace means you might have some four-legged coworkers If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven UX designers. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Amazon Global team.As a UX Designer at Amazon Global, you will have significant impacts on Amazon’s international retail expansion and ongoing shopping experience enhancements. You will work directly with Product, Engineering Tech, and Business Executives to bring the best shopping experiences to customers worldwide. The ideal candidate loves to visualize an experience in the abstract, dive into customer research and data, break down complex use cases, and drive the vision into execution. You will masterfully combine detail and storytelling to sell your ideas and watch millions of diverse customers interact with your work.Key job responsibilities• Create world-class, user-centered designs through consideration of market research, business requirements, customer feedback, and usability study findings• Conduct user research through interviews, surveys, usability tests, and analytics tools. Analyze user data to derive insights and identify pain points• Collaborate with Amazon.com UX designers to evolve existing patterns for new locales• Present design work to the UX team, product team, Amazon.com executives, and external partners for review and feedbackBASIC QUALIFICATIONS- 5+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Excellent communication, presentation, and storytelling skills ...

At AWS Game Tech, our vision is to lead the future of immersive experiences by providing the tools and technology for anyone to create, scale, and deliver rich, interactive content across industries.We are looking for a UX Designer to create immersive, user-centered experiences for both gaming customers. In this role, you will design intuitive, scalable services that empower developers and studios to build engaging, cloud-connected experiences. You’ll work closely with cross-functional teams to deliver solutions that simplify complex workflows, enabling content creators to focus on bringing joy to their players. Join us to help shape the future of game development through customer-focused design and innovative problem-solving at scale.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Design user experiences from research and strategy to prototyping and testing, applying user-centered design principles.- Conduct in-depth user research (e.g., interviews, usability testing, analytics) to identify needs and pain points.- Develop user journeys, information architecture, wireframes, and high-fidelity prototypes.- Collaborate with cross-functional teams (product managers, developers, stakeholders) to ensure designs align with business goals and technical feasibility.- Present pragmatic, creative solutions to stakeholders and advocate for user needs across the organization.- Apply the latest UX trends and best practices to solve design challenges and continuously improve products through user feedback and performance analysis.- Communicate design rationale clearly to technical and non-technical audiences.- Manage multiple projects with strong organizational and multitasking skills.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio ...

We are seeking a talented UX Designer to create intuitive and effective merchant-facing experiences within Amazon's supply chain design team. In this role, you will be responsible for designing user journeys across our suite of supply chain and business management tools, helping merchants achieve their goals efficiently and effectively. You will collaborate with product teams to translate complex requirements into elegant design solutions that align with our overall design vision.To succeed in this role, you must be a creative problem-solver with strong empathy for users, excellent communication skills, and the ability to work through ambiguous challenges. You should have experience in creating user-centered designs, conducting user research, and iterating based on feedback. You will work closely with cross-functional teams including product managers, engineers, and fellow designers to deliver high-quality solutions that meet both user needs and business objectives.Our team consists of UX Designers, Visual Designers, Researchers, and Program Managers, all working together to deliver innovative customer-facing experiences for merchants. As a UX Designer, you will create user flows, wireframes, prototypes, and high-fidelity designs. You will participate in user research and incorporate findings into design solutions, while collaborating with cross-functional teams to understand technical constraints and business requirements. You will contribute to our design system and maintain consistent user experiences, present and defend design decisions to stakeholders, and iterate on designs based on user feedback and analytics. You will be an essential part of shaping the future of our merchant tools, focusing on creating experiences that are both comprehensive and easy to use, while maintaining high standards for design excellence and user satisfaction.If this sounds interesting and motivating, we would love to talk to you!Key job responsibilities* Contribute to the CX from beginning to end and ensure product/feature is built to spec and achieves project goals.* Conduct user research to understand user behaviors, needs, and motivations.* Translate research findings into actionable insights and design solutions.* Create wireframes, prototypes, and high-fidelity designs to communicate design concepts.* Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with project goals.* Iterate designs based on user feedback, usability testing, and data analysis.* Work inventively around constraints and navigate ambiguous situations.* Effectively communicate design decisions and rationale to both technical and non-technical audiences.* Be a passionate and effective advocate for design with non-design audiences.* Build relationships and communicate effectively with local and remote cross-functional teams.* Elevate the culture of UX thinking and design excellence.A day in the lifeAs a key member of our team, you'll tackle Amazon's most complex and impactful challenges. Drawing on business requirements, user insights, and market analysis, you'll shape product vision through strategic use case and requirements development. You'll collaborate daily with an exceptional team of designers, researchers, engineers, and product leaders to drive innovation. Using a comprehensive design toolkit—from wireframes and interactive prototypes to detailed specifications—you'll effectively communicate design solutions to stakeholders throughout the product lifecycle, ensuring alignment between creative vision and technical execution.About the teamBuy with Prime is helping people reimagine the way they shop. Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...

Digital devices play a role in almost everyone’s lives these days and, of course, we use our devices to view, read, or listen to our favorite content. You’ve probably helped family or friends connect a device to their wifi or sync a playlist right? We know troubleshooting tech can be challenging, that’s why we’re looking for a UX Designer to help raise the device support and customer service bar for the Digital Devices and Alexa Services Associate experience team. You’ll work closely with a team of smart, passionate designers, user researchers, UX writers, product managers, and developers to drive a design process that always works backwards from the customer to deliver great results. You'll do great in this role if you are:* Able to carefully balance associate needs, business goals, and technical constraints * Passionate about creating elegant, simple to understand designs * Excited to dig into challenging problems and ask a lot of questions to get to the root of the problemKey job responsibilities- You'll bring user-centered design skills and business knowledge to translate conceptual ideas into design solutions that improve the overall customer service experience. - You'll work with our key partners, research, product owners and engineers to understand the customer need and deliver strategic design experiences. You are able to assess trade-offs and adapt your solutions to meet the needs of multiple stakeholders. - You'll ensure that design solutions consider customer and associate feedback, metrics, and usability findings. - Contribute to the studio’s best practices for UX design while continually advocating for design thinking, process, and craft throughout our organization. - Work with tech partners to understand the data produced by a device and clarify the insights to be shared with customers. - Demonstrate systems-level design thinking, delivering design solutions that scale.A day in the lifeThis role is supporting the Digital Devices and Alexa Services (D2AS) team. D2AS works to improve associate and customer experiences, eradicate defects, and innovate on behalf of Worldwide Customer Service technologies. Digital Devices and Alexa Services own the associate experience assisting customers in getting the most out of their Amazon devices, subscriptions, and digital products. Some ways our associates aid Amazon customers include helping them troubleshoot complex ecosystems, providing continued feature education, and working to resolve any other issues that may come up with D2AS owned products. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThis role is part of Amazon's Customer Service UX Studio (CS-UX), which drives UX Design excellence across Worldwide Customer Service. CS-UX studio is a group of UX researchers, writers, producers, and designers who partner closely to build high quality end-to-end experiences for our customers. The studio works on a diverse product set which includes customer-facing, self-service solutions, customer service agent tools, driver support, and internal operational tools.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio ...

We're the Devices & Services Design Group (DDG) at Amazon, an organization that drives design innovation for Echo, Fire TV, Fire Tablets, and more. We are looking for a UX Designer to help reimagine and elevate the Fire TV mobile experience. In this role, you'll work alongside a Senior UX Designer to help craft the vision and design of the Fire TV mobile app, which enables tens of millions of customers to discover content, control their Fire TV devices, and enjoy entertainment on the go. This is a key initiative to transform how our customers interact with Fire TV through their mobile devices.We are looking for a designer who excels at creating solutions for mobile platforms, uncovers user needs effectively, is comfortable working through ambiguous problems, and has experience presenting work to stakeholders. The ideal candidate thrives in remote collaboration across different cultures, maintains excellent team relationships regardless of time zones, and welcomes international travel opportunities.From the beginning, you will play an integral role in defining problems, building customer journeys, prototyping, and designing delightful and highly usable digital experiences across both TV and mobile platforms. You will invent and deliver throughout the product development lifecycle and build customer-focused solutions at scale.This role requires close collaboration with our Product team in Berlin, Germany. The successful candidate must be comfortable working across time zones, participating in early morning or late evening meetings 2-3 times per week, and traveling to Berlin approximately once per quarter for in-person collaboration with partners.Key job responsibilities- Contribute throughout the entire process, from problem definition to delivery.- Use business requirements, user and market research to assist in developing scenarios, use cases and high-level requirements that align to product strategy.- Work with senior designers and partners to identify key jobs to be done.- Work with senior designers and partners to design the UI architecture, interface and interaction flows for new Fire TV mobile experiences.- Explore and communicate your ideas for new experiences using wireframes, visual mockups, and prototypes.- Develop conceptual models that work across a system of devices.- Design highly usable digital experiences by rapidly prototyping, testing and iterating on designs with internal partners.- Develop and maintain detailed user-interface specifications and design patterns.- Work with project managers to plan projects for effective delivery while maintaining high standards for design.- Be a passionate and effective advocate for design with non-design audiences.- Write effectively to communicate design rationales and benefits to Amazon customers.- Elevate the culture of UX thinking and design excellence.A day in the lifeIn this highly visible role, you will work on some of the most challenging opportunities on Fire TV. You will use business requirements as well as user and market research to assist in developing scenarios, use cases, and high-level requirements. On a daily basis, you will collaborate with a team of world-class multi-disciplinary designers, researchers, engineers, product managers and executives. You will use a variety of methods, including wireframes, prototypes, motion studies and high-fidelity mockups to communicate design thinking to senior leadership, engineering and product partners throughout product development.About the teamYou will join a team of designers working across devices to deliver exceptional customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers to ensure we are delivering the right things for our customers. We work cross-functionally to craft scalable, cohesive, and usable solutions. The team makes strategic decisions that allow partners to take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best every day.BASIC QUALIFICATIONS- 3+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Knowledge of best practices for information architecture and design- Have work samples demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across mobile devices and TVs. ...

The Global Talent Management and Compensation organization is looking for a UX Designer to join our team. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life harmony and advance in their careers. We build intelligent products and services that offer a consumer-grade user experience and use science to manage talent development. You will join a team of passionate designers and researchers to create products to address the sheer scale of HR at Amazon, while providing engaging, personal, and human experiences.We’re looking for a UX Designer to wake up every day thinking about the employee experience at Amazon. You're an experienced UX Designer who continues to learn new techniques and follows trends in the industry. You will contribute to the design of the end-to-end employee experience. You'll craft elegant design solutions across a range of personas and platforms at global scale and collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT).To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.Key job responsibilities- Contribute to the vision for the organization and influence the product strategic roadmap.- Participate in the design of all phases of the product development lifecycle from discovery to launch.- Champion user-centered design culture.- Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.- Model behavior that exemplifies Amazon Leadership Principles in their team and raises the design bar for the organization.- Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.A day in the lifeAs a UX Designer, you will be working with product and engineering stakeholders closely on day-to-day basis. You will independently contribute to multiple products/features at the same time and collaborate with other UX designers, connecting individual features to a holistic experience. UX Researchers and Principal UX Designers will support you. You will share design work regularly with the design team for peer review, stakeholder review, and leadership.About the teamOur team harnesses the power of design thinking to deeply understand our customers. We create innovative and inclusive experiences which empower Amazonians to own their careers. We are highly motivated by accessibility and inclusion. We work on unique problems and define experiences that reinforce Amazon's unique culture.BASIC QUALIFICATIONS- 4+ years of design experience- Have an available online portfolio- Experience with design tools such as Figma and Sketch ...

Amazon North America Stores (NAS) Design organization is seeking our next UX Designer. Our team is dedicated to being the beacon of design excellence within the highly visual, emotive, and impassioned space where shopping and cutting-edge technology meet. We need your experience, optimism, and energy to build simple, fluid, and beautiful experiences that accommodate Amazon’s growing and diverse product selection (e.g. household basics, beauty, fashion, home and lifestyle, pets, automotive, electronics, and more), and give customers everything they need to make confident buying decisions while delighting them along the way. We are constantly spotting opportunities to set new standards and challenge the status quo, which is why we need people who are aligned with our leadership principles and ready to make a serious impact on our industry and the world. A UX Designer role on our team offers the opportunity to lead the design of innovative retail and platform shopping experiences across multiple big, exciting and diverse programs worldwide.You would be perfect for this role if:- You have a portfolio of launched work demonstrating measurable impact of your design and a strong understanding of user-centered design principles.- You thrive on discovering big and small ways to make improvements to the customer experience.- You are fluent in performing UX heuristic and information architecture evaluations, secondary research, and user testing.- You have excellent in-person and remote communication, presentation, and interpersonal skills – including the ability to communicate design concepts clearly and persuasively across different audiences and disciplines.- You work well in multi-disciplinary environments where everyone has a seat at the table and equal responsibility for customer outcomes.- You are a self-starter who is comfortable wearing many hats and can confidently navigate ambiguity. Key job responsibilities- Work iteratively and collaboratively with a cross-disciplinary team (product owners, developers, researchers), using lean and agile methodologies to explore, test, and implement designs.- Propose ideas and build new features that give customers the confidence to purchase products and services from Amazon.- Create sketches, flows, wireframes, prototypes, and high fidelity mockups as needed to effectively conceptualize and communicate detailed experiences.- Responsibly and effectively advocate for the customer, fostering a shared understanding of the customer-centric intersection between design, content, business and marketing values.- Optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data.- Present design work for review and feedback to UX peers, product, & engineering teams.Contribute to a thriving design culture.About the teamWe’re an eclectic creative team of design, research, writing and design technology professionals that share our experiences and help each other succeed. Our creative work impacts millions of customers, thousands of selling partners, and hundreds of coworkers every day. We hire people who are unafraid of bringing their authentic selves to work. Our inspiration and collaboration depend on the diversity of our teams and the inclusion of all voices in our process. We love a complex problem and moving fast in a growing and changing environment. We appreciate action and learning from mistakes. Championing our customers, placing their particular goals in the forefront, informing the collective design, and lifting customer empathy across the larger organization is our sweetspot. Our creative work impacts millions of customers, thousands of selling partners, and hundreds of coworkers every day and we are proud to be a part of it.BASIC QUALIFICATIONS- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Knowledge of usability principles and techniques- Knowledge of best practices for information architecture and design- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience defining and maintaining design patterns and UX standards ...

We are looking for a product design leader to drive end-to-end ad experiences – reaching customers where they shop, read, listen, and watch. In this role, you’ll lead (and grow) a high-performing team of UX professionals—working collaboratively with user research, engineering, and product management through all aspects of the product development life-cycle. This includes ownership of: (1) New ad placements and formats integrated in Amazon devices, entertainment properties, online and physical stores; (2) Brand shopping experiences, including Brand Stores, Posts, and Brand Follow; (3) Creative authoring tools within the Amazon Ad console, and the Amazon Demand Side Platform; and (4) The underlying services and tools that allow assets to be created/captured, categorized, and syndicated. You will build durable partnerships with teams across Amazon to drive collaboration and innovation—ensuring that ads are an integrated part of evolving experiences. Partners include, core shopping, devices and entertainment (e.g., Prime Video, Alexa, FireTV, Twitch, Freevee), and physical stores (e.g., Fresh). You will also directly influence long-term strategy and set the company vision, for the consumer experience for ad products worldwide ensuring they are relevant, useful and delighting. Key job responsibilities- Responsibly and effectively advocate for customers; imparting strategic design leadership that fosters a shared understanding of the customer-centric intersection between design, content, business and technology needs.- Raises the bar on design quality, end-to-end process and deliverables. Spending majority of time on the overarching portfolio strategy, negotiating priorities, and driving clear solutions with cross-functional product and tech directors.- Drives the mechanisms used by the design team to get alignment on customer problems and product vision. Creates scalable systems that enable federation of design work.- Works proactively through the ambiguity of understanding customer needs, defining new products, and applying new technologies. Can bring structure to ambiguity or uncertainty. Ensure the resulting experiences are simple, clear, and compelling.- Stays on the cutting edge of what’s new in technology and UX, leading the team to experiment with new promising tech and interaction patterns.- Maintains healthy relationships with partners and stakeholders in locations around the world; prioritizes based on customer need, not internal interests; exhibit excellent judgment and resolve challenging issues to move the product forward.- Invest heavily in the development and growth of a diverse team of design leaders. Create a culture of inclusion and creativity. About the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Prime Video, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.BASIC QUALIFICATIONS- 15+ years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile, web, and/or other applications- An online portfolio of work demonstrating experience creating great user-centered design solutions across desktop and mobile devices- Excellent communication, presentation, and storytelling skills- Proven experience with rapid, iterative design and development processes- Proven track record presenting to and influencing people, from other designers to senior executive management- Experience leading projects in a collaborative multi-disciplinary team including designers, web developers, writers, product managers and software developers- Fluency in best practices for multimodal experiences and design, as well as strong knowledge of usability principles and techniques- Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience within the design field ...

Amazon’s Device Design Group has launched revolutionary products like Echo, Fire TV, Alexa Communications, and more. Within DDG, the DDG UX Research (UXR) team enables Amazon’s Devices and Alexa business to make informed decisions based on sound mixed-method research. We are looking for an experienced and motivated UX Researcher to join our growing team of mixed-methods researchers, and raise the bar on how we gather and apply customer insights at Amazon. If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with a diverse set of highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team.Key job responsibilities- Use your knowledge of behavioral science research methods and experimental design to lead research initiatives that align to and inform business strategy and goals. - Use your communication, presentation, interpersonal, and analytical skills to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Help product teams and leadership determine the right research questions to ask.- Define and execute (and, as necessary, invent) research methods appropriate to the questions at hand, including but not limited to field research, surveys, lab studies, remote testing, and A-B tests.- Provide focused, insightful, and actionable findings by quickly and thoroughly analyzing a wide range of primary and secondary data types.- Translate insights into measurable customer experience outcomes aligned to business goals.- Work with design, product management, engineering, and marketing partners to develop innovative end-to-end solutions that address top outcomes. Iteratively design and test these solutions until outcomes are achieved or hypotheses are proven wrong.- Advance the development of insight-based knowledge management frameworks used to drive decision-making and prioritization of investments.A day in the life- The successful candidate will be nimble, creative, and have a pragmatic approach to product/design user research. - Define and build strong heuristic user research frameworks for the design team to leverage.- Provide world-class expertise to the UX Research team and raise the UX research bar with regard to mix of methods based on research questions, timeline and resourcing.- The UX Researcher will work on overlapping projects, so strong organizational skills with the ability to multi-task are critical. About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 3+ years of experience conducting UX research in a consumer-facing product development environment- BS in Cognitive or Experimental Psychology, Human Factors or similar.- Experience with experimental design, ethnographic techniques, contextual inquiry, user-insight generation, and related methodologies with demonstrated results. ...

Amazon.com is looking for a talented, driven and experienced Vendor Manager to join the Musical Instruments team. This Vendor Manager will work on Musical Instruments' Strings and Accessories categories and be responsible for identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, managing vendor setup and new item setup processes, setting prices, developing collaborative marketing and promotions, and driving sales and margin improvements. The candidate should have experience in building strong relationships, driving significant top and bottom line results, and be comfortable managing multiple responsibilities and within a fast-paced environment. They must have the leadership presence and communication skills to represent Amazon at all executive levels of these organizations. The candidate must also possess strong analytical acumen and be comfortable drawing metric-based conclusions by managing an extensive amount of data. This person needs to have a deep curiosity about how things work, and a passion for creating a world class shopping experience for our customers. Passion for musical instruments/music creation is a plus.The right candidate stays on top of industry and competitive trends, and is able to both create and drive strategy with extensive ambiguity, while also executing on a tactical level to drive selection, sales, and margin growth. This individual will be responsible for leading our credibility and selection strategies, to improve our customer experience and education. In addition, the Vendor Manager must be an effective leader and communicator in working with and leading cross-functional teams within Amazon such as in-stock management, site merchandising, central teams, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are musts. The Vendor Manager is an effective leader and communicator, and a seasoned problem-solver.This role provides a key opportunity for those looking to round-out general management skillsets. It is highly cross-functional and needs influencing abilities while collaborating within and outside Amazon.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

Amazon Pets is looking for an entrepreneurial Vendor Manager who will play a critical role managing vendors and categories for the fast-paced and growing Pets category. The Vendor Manager is responsible for managing the full scope of their category and vendor portfolio, driving the topline performance and profitability for their business. They will analyze data to identify key brands to target, initiate long term relationships with brands’ senior management, resolve operational, logistical or business issues, and lead negotiations on Amazon’s behalf. They will leverage key metrics to develop customer insights to drive innovation, and will leverage these insights to drive vendor participation in marketing, merchandising and promotional activities in order to drive overall business growth.Successful candidates will be highly adept at Earning Trust and demonstrate an ability to influence some of Amazon’s most important partners and vendors, as well as internal cross-functional teams. They are passionate about building relationships, finding creative solutions to challenging blockers presented in the industry, and launching new brands from scratch. They will have the opportunities to walk the show rooms at Pet Industry Trade Shows and Conferences, present to strategic vendors face to face, and drive conversations at the highest level (e.g., CEO, COO) to influence the result. They must be excellent problem solvers, great at identifying potential obstacles, implementing quick work-around solutions, and Inventing and Simplifying tasks to scale. The ideal candidate will be an autonomous self-starter, have strong Ownership, comfortable navigating ambiguity with a Bias for Action, and be able to Deliver Results in a fast paced business environment where prioritizing and multi-tasking are essential.Key job responsibilities• Define the vision and business strategy for the category including North Star metric(s) and KPIs for measuring results• Manages category P&L and develops plans that drive revenue and margin improvements for the business• Develops vendor relationships inclusive of terms negotiations and growth focused initiatives• Drive broad adoption and provide an unparalleled customer experience• Devise clear frameworks for making day-to-day decisions• Lead execution of projects including building project plans• Drive commitments from internal teams including Marketing, Advertising, and Category Management• Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for subcategories.A day in the lifeAs a Vendor Manager, you will have accountability for the business results for your product subcategories. During a typical day you would find yourself negotiating contracts and working on a Joint Business Plan with a vendor. Working with another vendor and stakeholder teams on expanding product selection and finalizing promotion plans for an upcoming event. Diving deep into metrics for your category to prepare for weekly business reviews, working with cross functional teams developing and implementing a new product feature. Among many other initiatives you would be developing and growing vendor relationships, driving sales and margin improvements, and creating best-in-class customer experiences.About the teamAmazon Consumables is Amazon’s business group dedicated to creating shopping experiences that are helping change the way customers think about the things they purchase most frequently, including groceries, health and beauty, and products for both pets and babies. We drive business growth and innovation related to the online sale of everything from dog food to diapers to razors to raisins. Our teams ensure vast product selection and create trusted, convenient shopping experiences.We take our inspiration from the early days of Amazon. Back in 1995, Amazon recognized the opportunity to change the retail book industry. Today, we seek to have a similarly profound impact on consumables. From designing our own line of delicious snacks to opening up supply-chain insights with the transparency of Amazon Elements to making it easy for customers to find the products they need, we are developing products and customer experiences that have the potential to significantly change how people shop.Our business and technical teams are made up of smart, entrepreneurial builders who get excited about delivering work that has a direct and measurable impact on customers shopping on Amazon.com. We are consistently challenged by the scale and pace of Amazon, as well as the opportunity to learn from each other as we drive our business forward – building programs and technologies that enhance the lives of our customers.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

The Home Entertainment category is focused on delivering a world-class customer experience by bringing a large selection of brands and products to millions of customers. We are looking for a passionate Vendor Manager to lead one of our largest TV Vendors. If you are passionate about delighting customers and driving innovation, Home Entertainment may be a perfect match! Joining Home Entertainment means working on a dynamic and creative team which sets a high bar for innovation and success in a fast-paced and changing environment. We expect a Vendor Manager to be a passionate customer and category advocate within Amazon, with proven ability to develop and manage relationships, influence strategy and execute, negotiate complex business terms, drive results, and demonstrate competency with business and financial analytics. The Vendor Manager must be an effective leader and communicator in working with some of Amazon’s most important partners, as well as with internal groups such as supply chain management, marketing, PR, finance, operations, B2B teams, and retail systems.Key job responsibilities Key Responsibilities: - Manage Amazon’s business relationships with large vendors to drive topline and bottom line growth - Improve selection, profitability, operations and the customer experience - Concisely represent your business to senior Amazon leadership through reporting, business reviews, financial planning sessions, and escalations - Work cross-functionally with counterparts across in-stock management, marketing, finance, Amazon programs, and retail systems to operate and grow the business - Continually improve and automate manual processes to enable you and your team to scale better as the business grows - Our environment is very fast-paced, and requires someone who is highly enthusiastic, flexible, detail-oriented, analytical, and comfortable working across multiple teams and stakeholders BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Experience with financial analysis and P&L ownership ...

Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go!Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Our technology creates complex supply chain opportunities that require outside the box thinking solutions that can scale nationally. We are looking for a Vendor Manager to oversee vendor relationships with our key national distributors to ensure our vendors are set-up for success to deliver for our customers. You will work with third party providers, internal category and in stock partners and learn and develop strategies with partners from across Amazon Fresh and Whole Foods. Key job responsibilitiesMaintaining positive working relationships with our vendors is key to our success. You will work to ensure our national distributor partners are set-up for success to do business with Amazon. You will evaluate performance of our vendors – driving accountability with our partners and improving processes so we can deliver on our KPIs (in stock rates, in-store shrink, order fill rate, on-time delivery and logistics cost to serve). You will provide support to our vendors – helping them resolve issues that impede their ability to service our stores effectively.You will help set the strategy with our vendors – working cross functionally within the Go org. to communicate vendor capabilities and how we can further leverage vendor’s industry knowledge and core competencies. In addition, this role will stretch you to assist the vendor management team in developing our overall supply chain topology, ensuring we have the right vendors in place to scale and are sourcing the right products from the right places. A day in the lifeA day will include meeting with our vendors to review vendor performance, analyzing existing vendor management processes to identify optimization/automation opportunities, and collaborate cross functionally to ensure our vendors are set-up to deliver on our category team’s strategy. You will report out to leadership on strategy, execution and action items. If you are someone who has shown success in building relationships with third party vendors, analyzing complex data, building models, streamlining, identifying process improvement opportunities and pioneering new ways to do things, we’d like to talk to you.About the teamOur team is comprised of highly entrepreneurial, flexible, and hardworking professionals, energized by working in an environment far closer to a startup than established tech company. Our group is comprised of diverse backgrounds and individuals with a willingness to roll up their sleeves, doing whatever it takes accomplish the Amazon Go vision.BASIC QUALIFICATIONS- 2+ years of program or project management experience- 2+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

In 2015, Amazon announced the launch of Amazon Business, a new marketplace on Amazon.com that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to businesses.The Business Industrial and Scientific Supplies (BISS) team is looking for a self-driven Vendor Manager (VM) for strategic management of a key product category. They will play a critical role in managing strategic suppliers to drive the profitability and topline performance for their category and partnering with the Amazon Business team to drive growth.The VM is responsible for managing the full scope of their category and vendor portfolio, driving the topline performance and profitability for their business. They own the end-to-end vendor relationship, from signing new vendors, leading negotiations, managing promotional activities and resolving operational or logistics issues that impact our customer. They will leverage key metrics to develop customer insights to drive innovation, and will leverage these insights to drive vendor participation in marketing, merchandising and promotional activities in order to drive overall business growth.The ideal candidate will balance their responsibilities as a VM with setting the vision for new programs and delivering high impact projects. They will be able to effectively work cross-functionally with finance, marketing, operations, sales, compliance, legal, and Amazon Business. This is a great opportunity for a results-oriented, entrepreneurial individual who knows how to identify market needs and opportunities, invent creative solutions to address those opportunities, and build best in class internal processes and programs to improve the supplier and customer experience.CUSTOMER FOCUS- Evaluates products and services to continually drive quality of customer experience- Aggregates and escalates industry trends; ensures team prioritizes customer obsession- Identifies opportunities to differentiate our customer experience from the competitionSTRATEGY- Develops long-term strategies and significantly influences cross-category buying processes and standards as well as cross-category vendor negotiations- Develops and implements action plans based on deep-dive analysis of product line metrics- Provides recommendation on business opportunities and long-term strategy for multiple sub-categoriesVENDOR MANAGEMENT- Expands current vendor selection and secures new brand selection for multiple subcategories- Focuses on strategic holdout or challenging vendors to increase category selection- Drives strategic negotiations to deliver top- and bottom-line category growth- Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors- Increases vendor participation through deep knowledge of program opportunitiesBUSINESS OPERATIONS- Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories.- Owns the Retail P & L for multiple subcategories; develops plans that drive revenue and margin improvement for the business- Audits all elements of multiple subcategory businesses- Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts- Identifies scalable changes to the category that automate the product lifecycle management process- Works with internal technical, cross-category, and tech teams to drive multi-system process changesBASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

The Canada retail team is responsible for owning the end-to-end experience for Amazon's Canadian customers. Amazon Canada is a fast-growing business where our business model is evolving with technology and industry trends. Vendor Managers work directly with vendors to improve value, selection and convenience across their business. They play a critical role in managing strategic and established brands to drive profitability and topline performance for their category.The ideal candidate would have the following skills and experience:· Strong oral and written communication skills· Proven ability to multi-task· Detail oriented· Thrives in ambiguity and fast-paced environmentThe candidate will use customer obsession and analytics to inform creative solutions to drive their business. The Vendor Manager will have the opportunity to engage with multiple internal teams to optimize product line performance for key manufacturers (vendors) on Amazon.ca. They will utilize strong communication skills to collaborate with internal cross-functional partners, such as site merchandising, buying, pricing, inventory management, operations, online marketing, and finance to drive performance for our Amazon.ca vendor partners.This position provides the candidate an opportunity to execute analytical deep dives that help inform category growth strategies and initiatives. In addition to gaining vendor management experience, this candidate will have exposure in driving category growth. Amazon.ca Vendor Managers have the unique opportunity to work at the most innovative online retailer, while developing strong functional skills in online merchandising/marketing, buying, planning/forecasting, pricing, and business analytics.Key job responsibilities• Defines the vision and business strategy for the category including North Star metric(s) and KPIs for measuring results• Manages category P&L and develops plans that drive revenue and margin improvements for the business • Develops vendor relationships inclusive of terms negotiations and growth focused initiatives• Drives broad adoption and provide an unparalleled customer experience• Devise clear frameworks for making day-to-day decisions• Lead execution of projects including building project plans• Drive commitments from internal teams including Marketing, Engineering, and Category Management• Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for subcategories. BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

The US Fashion team is looking for an experienced and entrepreneurial Vendor Manager to own Amazon’s relationships with strategic emerging fashion brands. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Vendor Manager must be an effective leader and communicator in working with Amazon.com partners and vendors, as well as with internal groups such as buying, site merchandising, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, and ability to 'think big' skills are musts. The Vendor Manager is an effective leader and communicator and a seasoned problem-solver with a keen sense of ownership. Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by working with suppliers to enhance our selection and maximize product availability.Key job responsibilitiesSuccessful individuals in this role will:· Think of themselves as business owners, who cultivate a deep understanding of all major inputs that drive long term performance (selection, price, availability, forecasting, operational excellence, marketing, mix)· Maximize Amazon’s flywheel by focusing on selection expansion and cost saving opportunities· Negotiate effectively with the industry’s largest vendors - manage supplier contracts, Annual Vendor Negotiation (AVN) strategy, marketing, and day-to-day relationships· Work with Program Managers to develop innovative ways of launching new features that improve the customer experience· Develop a thorough understanding for the industry, macro trends, and future trajectory· Communicate effectively across all levels of leadership, both internally and externally· Submit high quality work within tight deadlinesBASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...