Systems and Supportability Senior Program Manager , ISCAP

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The System and Supportability team is responsible for Infrastructure planning and end to end supply chain systems.The System and Supportability team is responsible for Infrastructure planning and end to end power and supply chain systems. In this role, you will be part of the leadership team. This is a high-influence role working with directors and Sr. managers to drive programs to completion with minimal oversight. You will track goals and lead goals review, lead inclusion initiatives, set communication/events calendars, run new ideas programs, and own initiatives that will contribute to and enhance the organization's culture. The ideal candidate is a leader that can think and communicate strategically while also executing tactical actions. On one hand, you will directly interact with senior leaders and executives and must be fluent in executive communication to gain support for new initiatives and obtain consensus. On the other hand, you will also be responsible for delivering on your initiatives, and must have both excellent interpersonal and writing skills to work across different teams and organizations to deliver results in an ambiguous operating environment.Key job responsibilitiesAs a Senior Program Manager for the Systems and supportability team you are responsible for - Organizing reviews for and ensuring content completion of docs that are going up to leadership.- Leading initiatives that are related to organization health including newsletter, connection reporting, survey completion rates.- Managing and promoting organization events including, all hands, AMA, regional happy hours, office hours, etc.- Running staff meeting and preparing content for it including connection reports and HC reports.- Ensuring goal updates are done on time and review and prepare goal reports.- Managing OP1, OP2, and 3Y plan schedule and deliverables.- Managing Roster.- Leading initiatives on diversity equity and inclusion MBRs/QBRs.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Systems Development Eng (AWS Generative AI & ML Servers), AWS Hardware Engineering Accelerators

Do you want to build the backbone of Generative AI cloud at AWS? Do you want to build the future of the cloud for AI training and inference? Want to do industry leading work delivering continuous price performance improvements in the cloud for AI model training for multi billion variable LLMs? Come Join us in designing, delivering and operating AWS cloud offerings that enable high performance and scalability in AI/ML and HPC workloads.You are intrigued by the continuous release of newer AWS services and instance types that solve newer, bigger and more interesting business problems every day? Does that make you wish your talents were applied to those at cloud scale? If yes, then come join us - we are looking for builders like you. The AWS Hardware Engineering team creates server designs for Amazon’s innovative web services. Our designs are industry-leading in frugality and operational excellence, and are critical to the success of the AWS business and millions of customers who use AWS today. Our engineers solve challenging technology problems, and build architecturally sound, high-quality components to enable AWS to realize critical business strategies. The ideal candidate for this role will be an innovative self-starter. You are knowledgeable of the full technical stack - vertically from baremetal server hardware up to the software in userland, and everything in the middle. You have tremendous interest in cloud scale and curious how systems and software decisions impact the user. You insist on highest-standards and are able to develop tactical solutions/tools to diagnose and fix issues. You are an excellent systems debugger - finding interaction issues between components on server systems. You are a leader with strong organizational, planning, and communication skills. You are a builder! What you will do?You will work with engineers across the company for delivering the next-generation AWS platforms. You will have a direct impact on our bottom line and the ability to deliver improvements for AWS. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history!Why it matters?Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our software and hardware is used, creates a unique opportunity for component customizations that will directly benefit our customers. Why you will love it?You will work with engineers across the company for delivering the next-generation AWS platforms. You will have a direct impact on our bottom line and the ability to deliver improvements for AWS. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesYou will be a technical leader solving complex architectural problems which may not defined before hand. You will be owning the teams systems and work proactively in identifying deficiencies, writing tactical code to solve issues before they impact customers, and working with your team to scale the solution. You will decompose big difficult server system testability, reliability and diagnosis problems into straightforward tasks, components or features that you will lead to deliver yourself and through others in parallel. You will use combination of hardware, software, system designs, x86 architecture, processes, diagnosis and operations knowledge. A day in the lifeWorking with a variety of job roles (SDEs, SDETs, Hardware Engineers, TPMs, Managers, Principals) and groups (AWS Hardware Engineering, EC2, other AWS services) through server conception, test, launch, and operations. Driving high quality and reliability into future/new designs for AWS Accelerated server solutions for AWS Cloud. About the teamThe Hardware Engineering AI / ML development team is a group of engineers and technical program managers directly responsible for launching hardware in the fleet. Located out of Seattle, Cupertino and Austin we work on programs with global development teams (both internal and external to Amazon). Our servers are located in datacenters globally. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 4+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 4+ years of systems development in an IT or data center environment experience- 4+ years of deploying and operating in a Linux/Unix environment experience- 2+ years of systems design, software development, operations, automation, and process improvement experience- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production ...

Systems Development Engineer II, Email Mailbox and Security, Amazon

At Amazon, we believe that every day is "Day One." A day for the first step or to meet a new challenge, and today could be the day that you become part of a bigger idea. Come join a group of creative people that help redefine the company daily. Working for Amazon is a new excitement every day.In Enterprise Engineering, we build the software, services, and infrastructure that enable Amazon teams across the world to do their work on a daily basis. We represent the intersection of AWS technology and the need for traditional IT solutions at Amazon’s scale. We’re an AWS-focused, security obsessed, builder-centric organization, focused on using AWS technology to reshape and reinvent the traditional IT experience. We succeed when we make Amazonians around the world more effective in their work and more efficient in how they get it done.You and your team will work with internal Amazon service owners and AWS product teams to develop new services and solutions that give enterprise IT customers, along with those supporting public sector customers, more choice and self-service platforms that we offer our global workforce. You will build new solutions that raise the bar for security, automation, and operational excellence.We are looking for a motivated builder to inspire our teams and deliver results to our customers. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on your services. You will deliver consistent, well-defined results in an agile systems development workflow. To succeed in this role, you will deliver on-time results that delight your customers while inspiring your team to think big about their work. If this sounds like a fit, we would love to speak with you.Key job responsibilities* Partner with customers, stakeholders, third-party vendors, and service owners to deliver technical solutions for complex problems. This may be in the form of new software, systems, infrastructure, hardware, networking or automation improvements, or a refactoring of existing solutions. * Embrace the AWS ecosystem and drive innovation on top of it* Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team* Translation of complex functional and technical requirements into detailed architecture and design* Hands-on leadership for your team; working with others on the engineering team to guide the day-to-day operations, resolve incidents and feature requests, lead development activities, collaborate on architectural decisions, participate in security reviews, and carry-out deployments.* Build services that can scale across six continents for hundreds of thousands of Amazonians worldwide* Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.* Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.* Due to federal contracts, this position requires that the candidate selected be a US CitizenAbout the teamThe Amazon Email Services (AmazES) team is an engineering team that sits within the AWS’s Enterprise Engineering organization. AmazES owns first-party and third-party services that help Amazonians communicate at an unprecedented scale. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with CI/CD pipelines build processes- Experience building services using AWS products- Experience managing Windows Server and Linux Server workloads- US Citizenship ...

Systems Development Engineer II, PEET

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? AWS is seeking a ADC Engineer to own and advance mission critical services in our Amazon Dedicated Clouds (ADC).We are looking for Engineers to work as a team that will deploy AWS Systems Manager (SSM) services to air-gapped regions and support government customers operating in those regions. You'll be part of a truly innovative team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing, and believe that world class service is critical to customer success. You'll become an expert at platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesPrimary responsibilities include - Troubleshooting, diagnosing and fixing production software issues - Developing monitoring solutions - Performing software maintenance and configuration - Implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA, Python) - Updating, tracking and resolving technical challengesResponsibilities also include - Working alongside development on AWS projects - Updating/enhancing our current software - Automation of support processes and documentation of our systemsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret or above. ...

Systems Development Engineer Intern

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.Do you love automating and streamlining manual processes? Systems Development Engineer interns work with technical leaders to refine technical direction, and then follow through with detailed review, designs, and truly innovative code.Systems Development Engineers are “Builders”, developers of unique technology solutions to address business and customer problems. You will build internal and external services within the AWS software systems and be responsible for understanding the operational impact of changes.If this sounds exciting to you - come build the future with us!Key job responsibilitiesCollaborating with experienced Amazonians to design and build innovative products and services.Troubleshooting, researching and resolving problems.Building tools and automation to support the team’s mission.BASIC QUALIFICATIONS- Are enrolled in or have completed a Bachelor's degree in electrical engineering, computer engineering, or equivalent- Work 40 hours/week minimum and commit to 12 week internship maximum- Expected graduation date between 10/2025 - 9/2028.- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust.- Experience working in a Linux/Unix environment.- Knowledge in networking, storage systems, and/or operating systems. ...

Systems Development Engineer, Amazon Linux Core Engineering

Come build the future of Linux at Amazon with the Amazon Linux Team!If you are an experienced software engineer who is passionate about building the platform to support the world’s premier cloud computing environment, then this is the job for you.The Amazon Linux team is responsible for the design and maintenance of all of Amazon's core compute platforms, with a special focus on EC2, the Elastic Compute Cloud that is the basis for much of Amazon Web Services (AWS). We're also responsible for tools associated with the performance characterization, qualification, build and deployment of our Linux platforms.System Development Engineers work with technical leaders to refine technical direction, and then follow through with detailed analysis, designs, and code. They are equally comfortable leading small, focused project teams as well as making major direct contributions to the project. They deliver features, debug problems, maintain servers, and support customers, all with minimal direct oversight.The baseline individual for this role will be comfortable with the Linux operating system and understand how to develop in languages such as C, C++, Python, and Ruby in a Linux environment. Experience with Linux package management, version control systems, automated build processes, and software unit testing are a must. An understanding of and experience in contributing to open source projects is a plus.This team creates the very core of the cloud, and is directly responsible for radically changing and improving the way that people use computers - come help us make history!Key job responsibilities- Automate tasks related to building and testing Amazon Linux at scale.- Maintain software packages distributed in Amazon Linux.- Troubleshoot issues reported by both internal and external customers.A day in the lifeYou will learn how open-source software is packaged and delivered within a Linux operating system. From there, you will learn how OS updates are delivered to customers and what tooling they have access to. Knowing how teams migrate and enable new OS’s will guide you when making suggestions on improving the processes.About the teamOur team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 4+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- 2+ years of non-internship professional software development experience- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience troubleshooting in a Linux/Unix environment ...

Systems Development Engineer, AWS Data Center Infrastructure Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAs a Systems Development Engineer, you will:• Dive deep and take ownership for critical design of Asset Management systems and along with overall system performance.• Help develop our EAM (Enterprise Asset Management) application and related tools to improve the reliability of our assets and lead the optimizing and scaling of the application.* • Participate in design reviews for complex systems, simulations, algorithms, and software development• Optimize existing designs and identify solutions to enhance network coverage and channel capacity• Define and/or refine system requirements, participate in the development and delivery of features such as system health monitoring, diagnostics, repair, and other self-healing automation.• Implement key metrics, set system performance KPIs, design debug tools and integrate with backend solutions to continuously monitor and improve on our network solutions• Deploy RDBMS software in performance-critical, high available environments and provide support for system upgrades, new system releases, perform database monitoring using AWS ToolsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Knowledge of database systems and SQL- Knowledge of a front-end language (Javascript, CSS, HTML, etc.) ...

Systems Development Engineer, AWS Fintech

AWS Fintech seeks a motived and autonomous System Development Engineer to deliver results to our customers. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on our services. Deliver consistent, well-defined results in an agile systems development workflow. To succeed in this role, you will deliver reliable, scalable, controlled working environments built on AWS Products.Systems Development Engineers perform traditional Systems Engineering and write or develop scripts, applications or mechanisms to manage infrastructure. This role was created for the “builder” population of Systems Engineers who go beyond using basic tools and GUIs to implement infrastructure as code and even server-less systems.On the Fintech team you will be surrounded by people that are exceptionally talented, bright, and driven, and believe that world class support is critical to customer success. To support this quickly growing business, you must be highly analytical and possess a strong passion for analytics and accountability, setting high standards, and razor-sharp accuracy. We take working hard, having fun, and making history seriously – you should too!Key job responsibilities- Work backwards with customers to build high-availability, resilient and fault-tolerant systems- Stand up AWS servers, networks, VPC’s, load balancers and other AWS services and infrastructure- Scale our AWS infrastructure and services globally- Improve network and data security- Optimize backup/disaster recovery systems and processes- Maintain CDK (Cloud Development Kit)- Implement solutions that improve efficiency- Support integration and migration of enterprise systems- Maintain and optimize existing AWS infrastructure- Maintain OLAP multi-dimensional cubes and support dimension management, metadata design/maintenance and ETL development.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Systems Development Engineer, AWS HWEngS

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are seeking an L5 Systems Development Engineer to join our Firmware Builder Services (FBS) team within the Hardware Engineering Services (HWEngS) organization. In this position, you will be responsible for designing, developing, and maintaining services, systems and operational infrastructure that enable delivery of firmware to AWS datacenters globally. You will collaborate with cross-functional product vertical and firmware development teams to solve challenging technical problems and drive system designs that shape the future of our infrastructure. You will stand up operational infrastructure to manage services and systems at scale across multiple geographical regions.As a SysDev in the HWEngS organization, you’ll have a front-row seat to innovation in Hardware Engineering Services, contributing to the development and scaling of firmware deployment orchestration systems. Your work will enable the seamless delivery of low-level software/firmware to meet the increasing demands of our customers.Why you will love it: You will work directly with engineers across the company to launch next-generation AWS platforms. You will have a direct impact on our bottom line and the ability to deliver improvements for our customers. You will be part of a growing, fast paced, and fun team. You will have the ability to influence the technical direction of a large organization to build and scale systems to operate for customers world-wide.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Systems Development Engineer, Data Center Engineering Security Solutions

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Data Center Engineering designs and builds data centers to provide capacity for our AWS customers around the world. Safety, security, and availability are the most important things we deliver to our external and internal customers. You will build highly scalable systems to automate and maintain high availability of devices in our datacenters.The Data Center Engineering Security Solutions organization owns a collection of security devices, third party software and firmware, and home-grown software tools and bespoke hardware solutions. This technology provides both physical and data security at traditional datacenters (lease/owned and Colo) as well as Edge and Non-traditional Environments. Our team is seeking System Development engineer with broad technical skills to help us optimize how we connect to these devices and monitor availability. You will deliver a system that monitors health of security devices, understands the criticality of each component, and drives prioritization and alarming for remediation of each system. As a member of this team you will employ Python and Typescript/Javascript and Database query language such as SQL. You will get to use the full set of AWS technologies to build these services. The services that you build will be a force multiplier for protecting the AWS cloud for all customers. This will help us preserve our customers’ trust in us. AWS is a world leader in providing highly available and secure infrastructure in the cloud and it powers millions of customers around the globe.Key job responsibilities- Participate in the design, development, implementation, testing and documentation of large-scale, multi-tiered, distributed software applications, tools, systems and services. - Translate functional requirements into robust, scalable, supportable solutions that work well within the overall system architecture. - Participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance. - Produce comprehensive, usable software documentation. - Evaluate and make decisions around the use of new or existing software products and tools. - Mentor junior development engineers.A day in the lifeThe ideal candidate will draw upon exemplary analytical, critical thinking, and problem-solving skills, and a passion for maintaining highly reliable, distributed systems which operate 24/7/365. Successful members of this team collaborate effectively with internal end-users, cross-functional software development teams, and technical support/sustaining engineering teams to solve problems and deliver successfully against high operational standards of system availability and reliability. We look for engineers who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun!About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Systems Development Engineer, TrafficShift

TrafficShift is service within the Global Connectivity and Network Availability organisation. Global Connectivity is the border network that provides secure, highly available, low-cost, and performant connectivity to and from everywhere in the world for AWS; and Network Availability that provides the services that detect, alarm, correlate and mitigate every kind of network impairment to provide availability for the AWS network that is indistinguishable from perfect.TrafficShift is a networking service that is foundational to the success the AWS network availability engineering. The TrafficShift service enables fast event mitigation and safe deployment configuration updates and operating system upgrades to the global Amazon network. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.Working on our team, you’ll join a diverse team of software and system development engineers. You’ll collaborate with people across AWS to help us deliver the highest standards for safety, security and availability for our internal customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. You will join a group that sets the direction of their product and iterates fast to continuously improve it and delight customers.Key job responsibilitiesA Software Developer Engineer within the TrafficShift team at AWS owns the design and development of key components of our network availability service. You will get to:Develop world-class software systems for automating Amazon's network. Provide technical direction to the team and identify areas of focus.Create and review software design documentationOwn the operational excellence of the software you put into production.Contribute to improving our documentation, processes, and tools so that we improve our performance as a team.A day in the life• You deliver technology solutions that are tested, maintainable, optimized, and which generate positive feedback.• You deliver designs for components that solve defined technical problems.• You demonstrate the ability to identify risks and mitigations and make technical trade-offs in your designs and your team’s designs.• You are able to work independently and with your team to complete projects successfully.About the teamWe are a highly motivated team, who love what we do. We get to work and develop on range of best in class technology. Our team has the ability to work autonomously or within a group to deliver critical projects and services.**Why AWS** Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences* * Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting https://www.amazon.jobs/en/disability/us*Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 4+ years of non-internship professional software development experience- 3 years experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust ...

Systems Development Manager, ADC2S

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community to build Amazon Dedicated Cloud (ADC) environments. We are looking for a motivated technical leader to own and grow a team of highly skilled Technical Engineers, who will deploy and operate EC2 Services for critical workloads in the ADC regions. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- This role consists of owning and growing a team of skilled Engineers providing development and operational support for critical software infrastructure components upon which internal and external customers rely. The successful candidate will own and actively manage hiring and developing the best talent for this team along with keeping a high bar for the team consistent with Amazon Leadership Principles.- You will need to quickly adapt to new development environments and changing business requirements, learn new systems, and find creative and scalable solutions to difficult problems when required.- You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. - As a Manager within the AWS team you will be expected to drive operational excellence in everything we do. This includes creating processes and procedures, then automating them to improve efficiency in our day-to-day tasks and projects.- You will need to have the technical chops to advise and coach your team through the many challenges they will need to overcome to drive continuous improvement for their customers.- You will develop and drive the organization’s strategy which includes mentorship and development of engineers and their ability to drive delivery and results.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of relevant hands-on systems development experience- 4+ years experience leading a high-performing engineering/operations/systems administration team- 6+ years of experience as an Engineering people manager- Current, active US Government Security Clearance of Top Secret or above ...

Systems Development Manager, AFSS Identity

This role is located in Seattle, WA.Are you a technology leader and innovator interested in owning business critical services at AWS? We have an opportunity for a Systems Development Manager in the AWS Security, Amazon Foundational Security Services (AFSS) organization, and are looking for a leader who is ready to transform AWS’s identity management landscape.Each day, hundreds of thousands of developers make billions of transactions worldwide on our cloud. They harness the power of Amazon Web Services (AWS) to enable innovative applications, websites, and businesses. The AWS Security team owns security for all of these services offered by AWS, including EC2, S3, and many others.Our team works with the numerous Amazon groups to solve security challenges at massive scale relating to identity and access management. We enable trust by building internal services that meet the security goals of our customers, from compliance to analysis. We dive deep into security technologies such as new authentication systems, hardware security components, cryptography, system hardening, and massive-scale audit analysis.Our team is looking for a highly curious software and systems professionals to join us and help us continue to raise the security bar for cloud computing. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about delivering results. You should be passionate about solving security hurdles in innovative ways. We do not desire to simply produce good software here at AWS Security, we want to produce disruptive, history changing innovations.You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world-class service is critical to customer success.What you will do:In this role, you will own key technologies in the AWS ecosystem. You and your team will work closely with customers across AWS providing strategic services that raise the bar for identity management, security, and integration. You will be joining a group of technology leaders that are determined to delight our customers while driving AWS forward. You will integrate with AWS products; you will help evaluate new AWS offerings; and you will build new capabilities. You will lead a full-stack development team - services and API’s to provide end users a seamless experience. You will build for a global audience, delivering secure, highly scalable, highly available services for all of your customers. If you are ready for an opportunity like this, we would love to hear from you.Why it matters:Amazon and Amazon Web Services are growing at an incredible rate. To keep up with that growth, we must continually innovate with new processes and automation that simplify our operations at massive scale. You’ll have a company-wide impact; your work will impact thousands of developers and teams. You’ll help us rapidly launch and scale our services. The processes you operate will benefit Amazon’s external customers.Why you’ll love it:You’ll see all aspects of the Amazon business, from our Retail websites to our digital products to the inner workings of Amazon Web Services. You’ll work with massive data sets. You’ll improve the agility of our technical teams. You’ll be part of a growing, fast-paced, and innovative team. You’ll have ownership, not just responsibility; and you’ll define and execute processes to deliver both savings and productivity for AWS and Amazon.Our ideal candidate is a highly autonomous leader who possesses strong written and verbal communication skills, strong project management and time management skills, and has a successful track record of delivering large-scale engineering projects. The desire and ability to work in a fast-paced, collaborative environment is essential.This is a high-impact opportunity with interesting challenges and high visibility. We truly are looking for the highest quality candidates, so you should expect a rigorous technical interview process.Key job responsibilitiesAs a Systems Development Manager, you will:* Lead a team to build and rollout Identity and access management systems to support multiple enterprise services and teams.* Have end-to-end ownership of major engineering projects within AFSS Identity* Build Infrastructure as Code and DevOps tooling* Create processes that can be leveraged to help drive efficiencies and quality* Work closely with our internal customers to enable their goals and meet their demands* Work on new designs/solutions, bringing them from concept to launch and operations* Create and update our infrastructure and security standards and ensure that the systems adheres to these standards* Review and implement changes on the systems utilizing thorough test plansLead efforts to drive automation* Drive operational excellence for your systems* Work with a wide range of technologies* Work on a variety of hardware platforms across multiple vendorsAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's degree- Experience in recruiting, hiring, mentoring/coaching and managing teams of Systems, and Software Engineers to improve their skills, and make them more effective, product software engineers ...

Systems Engineer II, Controls Fleet

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in building and managing Windows systems, with a passion for maintaining highly-available IT infrastructure and services at a massive scale? The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. As part of Amazon Web Services (AWS), we power the infrastructure behind the world's premier e-commerce and cloud computing environments. To meet the growing demand for AWS services worldwide, we seek exceptionally motivated individuals driven by learning and innovation. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers.By joining us, you'll become part of a world-class team in a dynamic environment with the entrepreneurial spirit of a start-up. This is an opportunity to operate and engineer systems on a massive scale, gaining world-class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS.The ideal candidate will be innovative, possess excellent problem-solving and analytical skills, and thrive in a fast-paced environment. They should have a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges.In addition, the ideal candidate should have an expert understanding of Windows tools such as Active Directory, Group Policy, DNS, Hyper-V, Windows Failover Clustering, and System Center Configuration Manager (SCCM). Proficiency in PowerShell and windows automation are essential. This role demands a solid foundation in networking principles and hands-on experience with hardware troubleshooting and system building.If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you.Key job responsibilities• Innovation and Problem Solving: Use creativity and analytical skills to tackle complex problems and implement innovative solutions.• Adaptability: Adapt quickly to changing priorities while managing multiple tasks efficiently.• AWS CDK Pipeline Management: Develop, manage, and maintain AWS CDK pipelines, ensuring seamless deployment and automation from initial design to production.• Full Lifecycle CDK Pipeline Management: Lead the full lifecycle of CDK pipelines, including implementation, optimization, troubleshooting, and decommissioning, to support scalable infrastructure delivery.• Hardware Troubleshooting: Diagnose and resolve hardware issues, with hands-on system-building experience.• Networking and Windows Administration: Deep understanding of networking principles and Windows Administration tasks.• Virtualization Technologies: Experience with virtualization technologies such as VMware and Hyper-V to manage and optimize virtualized environments.• On-Call Rotation: Participate in a 24x7 on-call rotation supporting global customers.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• Bachelor's degree or higher in Computer Science, Management Information Systems, Engineering, or a related field, or equivalent work experience.• Ability to travel up to 10% of the time and participate in a 24/7 on-call rotation. ...

Systems Engineer, Client Engineering

Our team owns the Client Management Systems, Application infrastructure, and Collaboration tools globally for Amazon. We build complex multi-platform solutions that help our customers get more done whilst improving their user experience.We are looking for Systems Development Engineer with a macOS-focused infrastructure and development background. We are using AWS products to evolve traditional enterprise tools and services at a large scale. If you are passionate about AWS and have experience automating large-scale macOS infrastructure deployments, keep reading.In this role, you and your team will directly influence the macOS end-point management at Amazon. You will use native AWS services, external 3rd party services and DevOps patterns to manage a growing fleet of macOS client devices. We are looking for a motivated team member to deliver results to our customers. This is a hands-on position where your daily activities will range from new system development to supporting the customers that depend on your services. You will use AWS products and DevOps patterns to build the next generation of macOS-based management tools.Key job responsibilities· Contribute to automation efforts for a team advancing a service ownership culture with a primary focus on the macOS clients· Embrace the AWS ecosystem and drive innovation on top of it· Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team· Translation of complex functional and technical requirements into detailed architecture and design· Working with others on the engineering team to participate in day-to-day development activities, contributing to architecture decisions, participating in designs, design reviews, and implementation.· Build services that can scale across hundred of thousands clients used by Amazonians worldwide· Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.· Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.A day in the lifeReview change requests and prioritize OS configuration tasks. Attend team meetings to discuss ongoing projects and challenges. Test new configurations in sandbox environments, documenting issues and collaborating with the security team. Prepare and execute deployment plans, starting with non-critical systems. Monitor deployments, troubleshoot issues, and make necessary adjustments. Respond to urgent configuration problems as they arise. Stay updated on OS patches and maintain accurate documentation. Prepare reports on deployment progress and plan future rollouts. Balance proactive improvements with reactive problem-solving to ensure optimal system performance. Continuously update knowledge and skills to keep pace with evolving OS technologies.BASIC QUALIFICATIONS- The ability to script/automate tasks with Python, Bash, shell, or other scripting language- 2+ years of system administration and engineering of Mac operating systems, including the deployment and maintenance of global infrastructure services- Bachelor’s Degree in Computer Science or related field, or 5+ years relevant work experience. ...

Talent Management Specialist, Amazon Ads, IMDB, and Grand Challenge Talent Management Team

Amazon’s Advertising IMDb and Grand Challenge (AIGC) Talent Management Team seeks a Talent Management Specialist to help build high impact programs that will help to improve the employee and manager experience at Amazon. The successful candidate will be data-driven and analytically minded. In this role, you will be responsible for gathering, analyzing, and interpreting talent data to provide actionable insights to evaluate our processes and drive strategic talent program decisions across the organization. This position is based in Seattle but will interact with business leaders and HR teams globally.In this role, you will be responsible for evaluating our global talent processes and programs, owning talent business reviews, supporting talent deep-dives across the organization, and developing capacity planning model for executive talent. This role offers an opportunity to influence global team processes and priorities. Program management experience in HR is preferred and the successful candidate will have both a passion for, and a track record of leveraging insights to drive changes in talent programs, balancing competing priorities and thinking creatively to solve complex problems with innovative ideas.Key job responsibilitiesUsing Amazon’s talent management framework, this role will be responsible for evaluating and providing recommendations on talent programs and priorities for AIGC. They will dive deep into our talent data to drive insights which will ensure we implement solutions that are seamless and can be adopted globally. As an HR Specialist, your daily work will be both strategic and tactical; you will set and drive long-term goals and also play an active role in implementation. This role will lead key studies in this space and identify opportunities to influence product road map of central teams. This requires working effectively with Talent Management, HR teams across AIGC, and partner teams in Global Talent Management. A successful candidate will have strong writing and stakeholder management skills. They must have the ability to gather business requirements and partner with the various customers to plan, implement, and improve solutions. High judgment and the ability to influence stakeholders are essential.Key responsibilities include, but are not limited to:• Must Think Big and identify opportunities to scale, augment, or re-imagine our current talent programs to meet our customer needs• Support research studies and talent actions related to improving talent evaluation processes and identify opportunities to experiment• Liaison with the central talent management teams and product teams to influence and improve product roadmap, specifically as it relates to talent products• Must be willing to be cross-trained on talent management processes and support specific aspects of cyclical talent management activities• Identify and implement metrics for the measurement and analysis of program effectiveness• Continuously seeking ways to improve the end-user experience with our content, communications, and resources across the teamBASIC QUALIFICATIONS• Bachelor’s degree i• 5+ years in Program Management (Business or HR), Talent Management, Communications, or related experience.• Proven track record of end-to-end ownership of operational process, change management, and communications.• Demonstrated ability to manage multiple projects or programs- work prioritization, planning, and coordination across teams.• Excellent oral and written communication skills, and must be comfortable engaging with executive level leaders. ...

Tax Controversy Manager, Tax Controversy

Amazon is seeking a Tax Controversy Manager to join our Tax Controversy Team. The candidate will have a unique opportunity to work with two different teams within the tax department: Tax Controversy and Advertising, while also supporting various leadership initiatives and projects benefiting the entire Global Tax department. The Tax Controversy Team is directly responsible for IRS and other audits in various tax jurisdictions and the Advertising team is responsible for supporting the global Advertising business and a wider group of related stakeholders. The candidate must be able to operate in a fast-paced, team-focused, dynamic environment with experience in process improvement, collaboration with various stakeholders (within and outside of tax), monitoring activities and managing the progression of projects, and gathering requirements. Successful candidates will have a background in Tax and experience with project management combined with the in-depth ability to work with large data sets and identify technology solutions to automate current processes. This role will operate with independence and be expected to demonstrate an ability to collaborate and problem solve. Key job responsibilities- Drive process improvements; dive deep into current processes to uncover all critical dependencies and requirements to develop solutions that streamline and automate work streams.- Extract data through use of SQL. Perform detailed analysis of large data sets including investigating, troubleshooting and identifying ways to translate the information to leadership, tax authorities, and other stakeholders. - Leverage Gen AI and technology solutions to create operational efficiencies and standardization. Develop plans to remediate technical debt, manual processes and non-value added time spent by teams.- Support responding to internal and external information requests, preparing financial audit documentation, and coordinating responses to audit requests from tax authorities. - Build and maintain relationships with other technology teams within tax, accounting, finance and across Amazon; curate existing solutions and champion implementation to existing audit practices while also identifying gaps and leading efforts to close the gaps on technology needs and solutions. - Manage and organize large audits and advertising projects leveraging existing tools and processes ensuring all appropriate stakeholders are involved, timelines are managed and communicated, and deliverables are met. - Create Dashboards and present documents, summaries, and other status updates to stakeholders and leadership on various tax projects, reporting metrics, and gain consensus and approvals. - Participate in tax technical discussions to gather requirements, prepare documentation, and outline areas of responsibilities and a roadmap to project completion. - Identify, collaborate and manage relationships with other tax teams, accounting, tech teams, business teams, external auditors, and third-party providers. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Knowledge of Microsoft Office products and applications at an advanced level- Experience working in a large public accounting firm or multi-national corporate tax department ...

Tax Manager, International Tax

Amazon is seeking an International Tax Manager to focus on U.S. international tax planning for its devices business, with a special focus on Project Kuiper— an initiative to launch a constellation of low earth orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. This position will be part of a team that works closely with business partners and members of the corporate tax department to structure business initiatives and transactions. This function is critical to ensuring that the business teams are well advised on the tax impact of their activities, and that the relevant tax technical analysis of such activities are properly documented in order to support our reporting, compliance and on-going tax controversy analysis. The ideal candidate will have in-depth tax technical knowledge with experience evaluating and advising on international business initiatives and proposals. Candidate must be able to work closely with members across a global tax department as well as external stakeholder teams (e.g., Accounting, Legal, Finance), and communicate business plans, obtain tax subject matter input, and ensure coordination and execution of cross-functional tax solutions in a sustainable manner. Candidate must be able to communicate, both in writing and orally, complex tax concepts in ways that are understandable and useful to non-tax professionals.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- J.D., or CPA ...

Tax Manager, U.S. Indirect Tax Compliance ("ITC")

Amazon is seeking an experienced U.S. Indirect Tax Manager to join its domestic Indirect Tax Compliance ("ITC") team. The Amazon Tax Department is a fast-paced, team-focused, dynamic environment. The ITC team is dedicated to owning and leading projects that result in the next generation of tax compliance solutions at Amazon. This position will be responsible for preparing and reviewing U.S. indirect tax returns, account reconciliations, notice resolution and use tax determinations, in addition to implementing process efficiencies and improvements while embracing new technologies. ITC's compliance projects have a high impact on the tax organization.Key job responsibilitiesPrimary responsibilities include:- Prepare monthly U.S. indirect tax filings for Amazon & subsidiaries including, but not limited to, Sales Tax, Use Tax, Gross Receipts Taxes and Regulatory Fees- Reconciliation of transaction tax general ledger accounts and related SOX controls- Develop and implement process improvements across indirect tax reporting functions, including refinements to current processes and work-papers and utilizing technology to improve and enhance workflow- Research and document transaction tax filing issues, positions and processes- Partner cross-functionally with Audit, Planning and other tax, accounting and technology teams- Mentor and develop compliance team membersA day in the lifeA U.S. Indirect Tax Manager is an individual contributor but collaborates regularly with other ITC team members, as well as other tax teams, to ensure accurate and timely tax reporting, account reconciliations and other tax accounting tasks. The role partners with other teams to ensure end to end state & local tax coordination. A Tax Manager also participates to technology projects and process improvements, which provides opportunities for growth.About the teamThe U.S. ITC team's ownership includes U.S. indirect tax compliance as well as sales & business license registrations and business license renewal. ITC has team members in offices in Seattle, Arlington and Hyderabad, India.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Knowledge of Microsoft Office products and applications at an advanced level- Experience working in a large public accounting firm or multi-national corporate tax department ...

Tech Business Development Manager, Gen AI, Alexa Enterprise, Alexa Smart Properties BDSA

Help mold the future of Gen AI and voice recognition with Alexa Enterprise. If you have the right blend of passion, enthusiasm, customer advocacy, curiosity and creativity, you may just be right for Business Development Manager role on the Alexa team. In this role, you will be working with the top Healthcare and Senior Living companies to develop incredible experiences that will wow customers using the Alexa voice service.Key job responsibilitiesYour responsibilities include defining and driving the partnership strategy with leading Healthcare and Senior Living companies to bring new experiences to customers. You will foster relationships with CxO level leaders in those organizations and be the voice of the partner to shape the Alexa Enterprise, Gen AI, product and business strategy. Alexa Enterprise charter is to build and enable indispensable, frustration-free, Alexa experiences for properties worldwide. • Help define the Alexa Enterprise, Gen AI, Healthcare and Senior Living partnership strategy to bring compelling experiences to customers • Identify and recruit key partners and build both executive and working-level relationships across technical and business disciplines • Lead complex contract negotiations defining key technical, financial, and business commitments • Understand the technical and business requirements of our partners and work closely with the internal teams to guide the direction of our roadmap.A day in the lifeIn this role, you will be the face of Healthcare and Senior Living for Alexa Enterprise to our partners and will work with Amazon product, engineering, and marketing leaders to define product and business strategy that delivers results for customers and our business. You will utilize technical skills and business acumen to create strategic partnerships that deliver innovative new experiences customers worldwide.About the teamThe Alexa Enterprise, Gen AI, Business Development Team operates with individual autonomy and ownership, where business development managers are single threaded owner of their partnerships. We are results oriented, take a collaborative approach to the business, and foster a culture of innovation to improve the customer and partner experience.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...