Sr.Technical Program Manager, Identity

Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worldsWe are looking for a motivated Technical Program Manager with the desire and talent to contribute to our vision. As a Sr Technical Manager of the Identity team, you will take the Authentication charter to next level. This role is cross-functional and requires a strong ability to think big and influence teams across Amazon. You should be comfortable dealing with ambiguity and display high levels of bias for action and ownership. You will be required to understand the different use cases, work with engineering teams to find and fine tune the solutions, work with senior management to evangelize and drive adoption and share reports with executives.You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Sr. Technical Manager for Amazon's eCommerce Platform Identity Services group.Key job responsibilitiesKey responsibilities: As a Sr TPM you will be expected to• Own programs with significant complexity with broad cross-organizational and/or deep architectural impact.• Drive large engineering efforts that solve significantly difficult problems • Identify risks/opportunities in technical strategies, architecture(s), in engineering organization structure(s).• Scope, plan, implement and deliver projects and programs, and collaborate with program managers and senior leaders to align with strategic vision and goals• Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met• Integrate information security into organizational development and processes• Establish metrics and regular reporting mechanisms• Support deep dive assessments and ad-hoc data analysis requests• Deliver findings, recommendations and remediation steps for all activitiesBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Storage Hardware Development Engineer, Nitro SSD

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The ideal candidate for this role will be an innovative self-starter. You will be an SSD NAND expert with experience in component characterization, media management, system (hardware and software) integration to optimize reliability and performance for a variety of use cases. You will work with engineers across the company as well as external companies and lead NAND development efforts on custom solid-state devices. AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history!What you will do: You will be a member of a team designing AWS-specific hardware, firmware and software for non-volatile memory devices, focusing on NAND integration. You will be a part of the cross functional effort from conception, through prototyping, validation and into production. You will lead HW development at both component and system level. You will work closely with AWS software engineers to tailor devices for the AWS environment.Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for component customizations that will directly benefit our customers. Why you will love it: You will work with engineers across the company to build next-generation devices. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.Key job responsibilitiesAs a senior hardware Engineering lead, you will define NAND specifications and roadmap to support the growth of Nitro SSDs, ensuring continuous advancements in performance and reliability. You will lead the integration of NAND technology with Nitro SSDs across multiple platforms, driving innovation to enhance quality and reduce lead time through improved validation approaches. Your role will involve developing strategies to improve SSD performance, reliability, and cost efficiency while understanding customer needs and delivering solutions that elevate customer satisfaction. You will oversee the health, performance, and reliability of a global fleet comprising millions of SSDs, using data-driven insights to maintain optimal operation and address challenges proactively. Additionally, you will ensure high manufacturing yields and effective screening processes to maintain quality standards. This role requires close collaboration with cross-functional external partners to deliver advanced storage solutions at a global scale, empowering AWS services to meet the demands of a rapidly evolving cloud ecosystem. A day in the lifeYou will lead the end to end integration of advanced NAND technology into Nitro SSDs across diverse platforms. You will define NAND requirements, specifications, choose manufacturing approach, define and optimize integration validation process methodology and drive innovation to enhance cost efficiency, reliability and performance at both component and system level, working at the forefront of cloud storage technology. You will oversee a global fleet of millions of SSDs, directly supporting customers worldwide through Amazon Data service and be responsible for fleet monitoring, large scale data analysis and defining metrics and drive strategies to enhance AWS service performance and availability. About the teamJoin our team to develop advanced storage products for Amazon Web Services, driving innovation from prototype to production. You'll witness the real-world impact of your work on millions of customers and gain expertise in modern cloud infrastructure, scalable platforms, and global service delivery.BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering or related field- 5+ years of hands-on NAND characterization and development experience with SSD or other storage systems ...

Strategic Customer Engagements Deal Lead

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a unique opportunity to engage with AWS public sector customers on strategic opportunities, increase the growth of AWS (Americas Public Sector), and to establish AWS as their key cloud technology provider.As a member of SCE, you will be responsible for end to end Deal Cycle leadership for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of businesses to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.The ideal candidate will have customer facing experience, be a proven collaborator across internal and external stakeholders, and be a high business judgment individual.Opportunity Strategy: Partner with broader internal team and work with the customer to help set objectives, analyze key data and ensure executive alignment on the strategy for the opportunity. The individual will be able to provide advice on the competitive situation and create an actionable strategy to meet the outcomes desired by our customers and our business.Deal Structure: Understanding the desired business objectives and creating a competitive deal structure that maximizes the value of the opportunity. This includes analysis of the historical purchasing patterns by the customer, and understanding of AWS programs that can support achieving customer’s business outcomes.Negotiations: Experience with customer negotiations focused on the commercial aspects of the deal and associated contractual business terms.Closure: Will be able to bring the deal to contractual closure, including briefing senior management and managing and coordinating all of the internal and customer stakeholders.Key job responsibilities• Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.• Develop and shape the overall deal strategy and structure to meet customer business outcome and goals• Contribute to developing AWS’s value proposition and solutions• Drive revenue growth and Cloud adoption• Closely collaborate with key stakeholders across the organization for North America regional public sector sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)• Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities• Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes• Develop strategies for pricing and discounts; effectively communicate and identify deal blockers• Lead or support presentation of deal proposals to CustomersAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS• 10+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure• 10+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals• Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

Strategic Permit Manager, Land Development

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Permit Program Manager role - based in either Seattle, WA, or Austin, TX – will be responsible for coordinating the planning, execution and evaluation of all critical government (aka Authority Having Jurisdiction (AHJ)) approvals required for land development related to data centers and essential supportive infrastructure. Specifically, the Permit Program Manager will support all entitlement processes for their assigned projects and will be responsible for working with partner teams (e.g. transaction, economic development, engineering, construction, utility, and environment teams) to develop a permitting strategy, ensure that strategy is being executed effectively, and identify and mitigate risks associated with AHJ approval processes. The Permit Program Manager will crucially be a primary owner of AHJ engagement/ communication.A successful candidate in this role will have experience with entitlements, real estate development and AHJ/government engagement. Candidate should have a proven track record of delivering multiple, high-priority projects with tight timelines that required strong project management and cross-functional coordination with internal partner teams and outside consultants and counsel. Candidate must be able work in assigned office three days each week, with exception of work travel which averages 25% of the time for this role.Key job responsibilities• Identify all government approvals required to construct data center infrastructure.• Support entitlements approval process.• Coordinate internal and external project development teams to develop and execute a permitting plan, ensuring all partner teams are performing required actions at the appropriate time. • Own key relationships with AHJs and other key external stakeholders to act as a single point of contact for all strategic AHJ approval discussions and escalations.• Identify, assess, mitigate and communicate risks to the permitting strategy to internal stakeholders and leadership.• Engage and manage the work of entitlement and permitting consultants and specialists. • Track real-time permit delivery metrics and complete after-action reviews to identify and solution opportunities for process improvement. • Average 25% travelA day in the lifeCoordination communications (emails, calls, messages) with internal teams and consultants to plan and execute projects.Analyze and develop technical entitlement materials.Meet virtually and in-person with AHJ staff to coordinate requirements and approvals.Develop and maintain permitting schedules.Travel to in-person internal and external meetings and workshops.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS-Bachelor's degree or equivalent-5+ years of real estate development experience-2+ years of entitlement and/or site development permitting experience-2+ years experience managing programs across cross functional teams, building processes and coordinating development schedules ...

Supply Chain Analyst, Prime Air

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are seeking a Supply Chain Manager to effectively drive enhancement of our Supply Chain Inventory, Shipping, Receiving and Transportation strategies. In this role, you will lead projects, own value-stream KPIs, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and analyze data, with a proven history of delivering results.Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.Key job responsibilities- Optimizing and managing the flow of goods within the supply chain network.- Identify and mitigate risks, preventing them from escalating into program blockers.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Analyze and synthesize data to identify opportunities for enhancement of the customer experience.- Identify, drive and document improvement initiatives to help with a fast-scaling program.This position is Seattle based and will required 5 days a week in the office work schedule; this position may have up to 10% domestic travel.A day in the lifeBeing a Supply Chain Manager for Amazon Prime Air involves lots of problem solving. You’ll work with a number of teams to navigate challenges when situations impact our business. You’ll spend time resolving tactical issues and looking at the bigger picture to drive Amazon towards achieving a large-scale drone delivery service for our customers.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Experience with performing/troubleshooting inventory processes within ERP systems ...

Supply Chain Manager, Amazon Grocery Logistics

The Amazon Grocery Logistics team is looking for an experienced Supply Chain Manager to own strategic and cross-functional business initiatives that support the growth of our Grocery (Fresh, Amazon Go, Whole Foods) business. In this role, you will use analytical, technical, program management, strategic and operations management skills to design, plan and launch the Amazon Grocery supply distribution network of the future.Key job responsibilitiesResponsibilities include:• Working with Retail, Finance and Operations partners to define supply chain, network design, and operating models.• Owning and developing long term capacity plans for our distribution center network to support Amazon's Grocery business. Outputs feed directly into business financial and strategic plans.• Building complex models to determine future topology and capacity needs for our network, communicating this vision clearly to partner teams and senior leadership to enable Real Estate/Capex decisions.• Forming cross-functional project teams, planning, managing, and executing complex projects across multiple organizations and stakeholders. Examples include new distribution capabilities to enable the growth of our network.Developing tech requirements to ensure our fulfillment network can scale to address future challenges and growth.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Support Engineer II, Vendor Funding

Ever wondered how Amazon offers the earth’s biggest selection and still manages to offer lower prices every day to our customers? The Vendor Funding team creates the systems to drive costs lower. Given the rapid growth of our business we apply cutting edge technology to complex business problems.Vendor Funding team in Amazon is looking for talented support engineers to help with large-scale systems processing billions of transactions supporting Amazon vendors. Vendor funding is essential for Amazon's continued profitability and growth. This job would provide opportunities to grow technical skills as well as gain business awareness while supporting the systems.Key job responsibilities- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services- Work on operations and maintenance driven coding projects, primarily in Java - Software deployment support in staging and production environments- Develop tools to aid operations and maintenance- Work with engineering team for taking over active support issues and creating a team specific knowledge base and skill setBASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor's degree- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in Unix ...

Support Engineer-AWS Builder Tools, Support Builder Tools (SupBT)

The AWS Builder Tools team is looking for a Software Support Engineer who will act as first level support for software application issues dealing with build, test, automation, deployment and other tools that thousands of Amazon developers use every day. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues affect developers throughout the company, so you get to experience a breadth of impact with various groups.Amazon Support Engineers are expected to have a high degree of technical aptitude over a large scope of IT software and networking disciplines. Amazon seeks individuals who are willing to work hard, have fun, and join us in making Worldwide History.---AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. AWS Platform is the glue that holds the AWS ecosystem together. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. Key job responsibilitiesThe AWS Builder Tools team is looking for a Software Support Engineer who will act as first level support for software application issues dealing with Brazil, Apollo, OS Patching, Test Automation, Software Assurance Services, Codex and the other tools that thousands of Amazon developers use every day.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, performing software maintenance and configuration, automation, updating, tracking and resolving technical challenges. The ability to effectively use Linux operating system commands is essential for carrying out troubleshooting tasks. As you grow into your role, you will take on responsibility for more and more complex solutions requiring greater technical capabilities. You will be expected to collaborate closely with the Software Development Engineers (SDEs) on the team, providing them with data and insights on the tickets that are currently being handled manually. Together, you will work to identify opportunities to automate these ticket workflows, with the goal of enhancing support efficiency and improving the overall experience for our customers and internal users (builders). The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.About the teamThe Amazon Software Builder Experience (ASBX) organization has a mission of creating the world’s best builder experience across tens of thousands of software engineers, and all Amazon businesses (e.g., AWS, Amazon Stores, etc.). Our Builder Tools team in ASBX owns the software development tools Amazon software teams use to develop, release, and manage their software. This role is for you if you’re passionate about software development, development tools, and having world-wide impact across all of Amazon! In addition to delivering results, we also appreciate establishing a work-life-balance, having fun with our co-workers, and supporting an inclusive and collaborative team environment.Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 4+ years of software development, or 4+ years of technical support experience- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Experience with software development lifecycle ...

Support Engineer, Selling Partner Financial Tech

Selling on Amazon is one of Amazon’s fastest growing businesses. Since third-party sellers joined Amazon in 1999, they’ve grown to account for 58% of Amazon sales and are growing at 52% a year (compared to 25% for first-party sales by Amazon). Third-party sellers reported $1.5 billion in sales during Prime Day 2018. The Selling Partner Services team drives this multi-billion dollar business and develops solutions that enable millions of Selling Partners around the world to sell in Amazon Stores with access to 300 million active customers in more than 180 countries. The team is focused on building new features and services to help Selling Partners grow with Amazon.We are looking for tenured support engineers with a strong sense of ownership and a passion for delivering creative solutions for complex problems on an unprecedented scale. As part of the team, you will be given the chance to have a significant impact on our systems, our business and most importantly, our customers as we take on significant challenges that can reshape the ecommerce industry.Successful candidates must also be innovative, flexible, self-directed, and able to design and write high-performance, reliable, maintainable code. The ability to function at a very high level in a fast paced environment along with a team of very talented engineers is essential. If you enjoy working in a dynamic environment to deliver world class mission critical systems, this may be the career opportunity for you!Key job responsibilities • Develop tools, applications, code improvements and scripts to resolve operational burden. • Interface with product, operations and technical teams to understand customer-facing workflows and determine best path to reduce unnecessary customer touch points. • Drive tools and configuration management for software product releases and successful deployments. • Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. • Troubleshoot issues related to the platform services, UI feature/functionality and content for various products • Support software deployments in staging and production environments.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems ...

System Development Engineer - Database Services, ADC Non-Relational Database Services

This is an excellent opportunity for you to join Amazon's world class technical team in Columbia, MD. You will be working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.Amazon Web Service is building some of the largest distributed systems in the world. Amazon's database offerings like Aurora, DynamoDB, ElastiCache, EMR, RDS, and Redshift are massively scaled services that make up a critical piece of the internet today.The ideal candidate will: - Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". The right candidate will love what they do and instinctively know how to make work fun. - Have strong Linux & Networking Fundamentals. The ideal candidate will have deep experience working with Linux, preferably in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. - Love to code. Whether its building tools in Java or solving complex system problems in Python, the ideal candidate will love using technology to solve problems. You have a solid understanding of software development methodology and know how to use the right tool for the right job. - Think Big. The ideal candidate will build and deploy solutions across thousands of devices. You will strive to improve and streamline processes to allow for work on a massive scale.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Currently hold an active TS/SCI security clearance with polygraph ...

System Development Engineer , AWS Database Services

This is an excellent opportunity to join Amazon's world class Database and Analytics focused technical team in Seattle, WA, working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.A successful engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesDo you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? AWS is seeking an Systems / DevOps Engineer to own and advance mission critical services in our Amazon Dedicated Clouds (ADC).About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret or above ...

System Development Engineer II, Enterprise Identity

This position is located in Bellevue, WA. As a System Development Engineer II you will have the opportunity to shape the future of AWS’s identity management landscape. We provide the critical infrastructure that powers Amazon's vast range of services, enabling them to deliver for customers across the globe.Amazon and Amazon Web Services are growing at an unprecedented rate. To keep up with that growth, we are in constant need of innovative processes and automation solutions. Your work will have a company-wide impact, affecting thousands of developers and teams, and enabling us to launch and scale our services rapidly.Key job responsibilitiesAs an SysDE II, your role is pivotal in maintaining the robust and innovative solutions of our team. You will work on complex challenges in existing and new development initiatives, focusing on areas with ambiguity. Your goal is to design and develop software systems that are secure, maintainable, scalable, and extendable.You will develop an understanding of the business impact of your systems and make responsible trade-offs between the short-term operational needs and long-term business objectives. You will actively participate in team strategy discussions and contribute to the decisions made regarding technology.You will provide technical solutions that not only meet the current needs but also consider the future, promoting simplicity and ease of maintainability. Your solutions will be designed in such a way that they can be easily understood and contributed to by other team members.You will collaborate with your team, encouraging best practices and setting standards to improve the overall quality of the team's work. In situations where there are differing viewpoints, you will strive to find the best way forward and build consensus.A day in the lifeYou will get a comprehensive view of all aspects of Amazon's business. You will have the opportunity to work with massive data sets and improve the agility of our technical teams. You will be part of a growing, fast-paced, and innovative team. You will have ownership and responsibility to define and execute processes that enhance the productivity and savings for AWS and Amazon.Our ideal candidate will have a strong background in software development with experience in identity directory systems architecture. Strong written and verbal communication skills are essential. The candidate should have a successful track record of delivering large-scale engineering solutions. The desire and ability to work in a fast-paced, collaborative environment is crucial.Join us in this high-impact opportunity that offers interesting challenges and high visibility. Be prepared for a rigorous technical interview process as we're looking for the highest quality candidates.About the team Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

System Development Engineer II, Workplace Productivity/Collaboration Platform, Enterprise Engineering

Enterprise Engineering is looking for a System Development Engineer to help us with our productivity and collaboration applications on an industry leading, integrated cloud productivity suite (M365). Your team will own configuration, integrations and optimization of applications within the suite and with other products in the technical ecosystem and ensure operational excellence of the platform ongoing.You will join a strong team of engineers across Enterprise Engineering focused on delivering a workplace productivity and collaboration platform that delights Amazon employees and enables them to work more effectively every day.This role offers individuals excellent visibility across the entire Enterprise Engineering organization. You will work closely with cross-functional engineering teams, security engineers, service owners, business leaders, and program and product managers working together to establish processes from the ground up, combining superb technical, research, and analytical capabilities with a demonstrated ability to look around corners. You will participate in security reviews, providing recommendations for feature implementation/governance including an understanding of release management working with partner teams (internal/external) like MSFT. This role requires strong experience with System Design and Integrations, (ideally with the Microsoft ecosystem), combined with experience in security, legal and regulatory/ compliance controls required for systems and applications. Experience with PowerShell, cloud technologies, and system development are ideal.Key job responsibilities* Integrate with both external/internal applications* Contribute to the development of new Applications/Initiatives – Participate in security reviews* AWS or Azure experience is a plus to deliver a secure, scalable and sustainable cloud platform.* General Maintenance & Enhancements – Manage day to day operational requirements, while scoping, implementing and executing instance iterations as business needs arise.* Keep the platform current, secure, and healthyAbout the teamThe Enterprise Engineering team owns the globally scaled, innovative collaboration solutions that support the work of Amazonians around the globe. Our team provides the cornerstone that enables every element of Amazon’s business.We push the boundaries of performance, scalability, security and the overall value of Amazon. Your contribution on our team will enable Amazon's success as we work to deliver the next generation of workplace collaboration and productivity tools at Amazon.BASIC QUALIFICATIONS- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

System Development Engineer, Amazon Foundational Security Services (AFSS)

This role is located in Seattle, WA. As a Systems Development Engineer on this team, you will collaborate with other experienced and senior software engineers to drive improvements to our technology, operate and maintain services and software solutions, and build and track metrics to ensure high quality results. This role includes a blend of Amazon and Microsot Entra ID IAM tooling and skillset. Your solutions will help provide the ultimate customer service experience needed to anticipate and resolve customer's questions using an automated assistant. You will have the opportunity to work with business partners, leadership and other engineers, influence and drive product vision and lead the design of our systems.Key job responsibilitiesPrimary responsibilities include, maintaining the IAM (Identity and Access Management) infra of Amazon. We are using Microsoft Entra ID to provide identity to M365 suite of productivity tooling. The candiate is expected to manage and drive secure configuration and feature in Entra ID tenant with AWS technology being in forefront.• Diagnosing and fixing production issues, developing monitoring solutions for IAM services, performing software maintenance and configuration.• Implementing the fix for internally developed code (Microsoft DSC ,GRaph API, SCIM, Python, JAVA), debugging and executing persistence solutions queries, updating, tracking and resolving technical challenges. • Writing design documents, building new IAM solutions to support customer needs.• Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes, documentation of our systems, manage AFSS org level operational cadence and programs.A day in the lifeThe systems development engineer in this team spend time:• Automating the world's most advanced cloud computing infrastructure• Managing and administering Entra ID tenant, IAM, protocols, making secure decisions in application registrations with least privileged roles.• Simplifying and reinventing systems, processes, and tools to make things better for our customers• Building unique solutions to our customers’ technical problems using Entra ID and AWS tech stack• Studying and learning from industry recognized Amazon senior and Principal engineers.• Coaching, hiring and developing team membersAbout the team Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

System Development Engineer, AWS Infrastructure Console Telemetry Team

The AWS Infrastructure - Console Telemetry Team, is part of AWS Engineering, which is one of the world's largest infrastructure as a service (IaaS) offerings. Our systems run 24/7, in the harshest environments, and serve more than a million customers each day who demand performance, even when the toughest compute workloads are considered.As an Engineer of the development team you will create, deploy and maintain large scale distributed systems that continuously develop systems for collecting telemetry of hardware across multiple regions.Owning a tier-0 service with senior leadership level visibility is the perfect opportunity that will propel your career forward! Come, join us!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

System Development Engineer, Hardware Engineering Services

Come work on Amazon Web Services (AWS) Outposts; a highly recognized hybrid cloud offering from AWS. AWS Outposts is an on-premises version of AWS public cloud. To learn more about Outposts, you can visit: https://aws.amazon.com/outposts/ We are a start-up like team within a big enterprise. This allows us to take risk and experiment, allow team members to flex their technical muscles and grow in their respective careers, and an unique opportunity to be part of the product's growth story. Are you interested in building high performant hardware used to run the largest cloud computing infrastructures in the world, and managing systems at scale? If yes, come join us.Outposts is part of the broader AWS Infrastructure Services which owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesYou will be part of a team that solves systemic issues, drives changes back into development and builds mechanisms to scale and efficiently operate our infrastructure at the Edge. As a member of the AWS Hardware team, you will work with other subject matter experts in compute, memory, storage technologies to develop and deliver the best customer experience in cloud computing.We aim to hire engineers who will thrive in a fast-paced, collaborative and open environment, who aren't afraid to dive-deep to solve seemingly impossible challenges, who want to build rock solid never-fail, highly-secure hardware at world-class scale and who obsess over customers.A day in the lifeLead the Hardware Engineering (HWEng) System Development (SysDE) effort to define and build software and enabling tools, according to defined HWEng Software development best practices; Track and report progress. Work across internal HWEng teams, to ensure key components chosen for new Edge and Outpost platforms deliver performance, reliability and operational health to meet and exceed expectations defined by the EC2, Networking and Outpost platforms. Work closely with internal customers to identify early any potential problems with on-boarding new Edge and Outpost server into their ecosystem. Build, manage, and deploy pipelines for rapid deployment of new code changes to a variety of org-owned and customer-owned systems. Build monitoring tools and metrics to ensure hardware is running properly in both test and production environments. In addition, you will:- Partner with Hardware Design Engineers and Software Engineer undertake sustaining and root cause analysis of complex issues. - Interact with cross functional engineering teams across the company. Solves complex technical problems and architecture problem at the team level. - Dive into and take ownership for critical design issues.- Participate in design reviews.- Address all aspects of technology readiness, including system design, tests and fleet deployment.- Help build robust methodology and processes to deliver technology to productsAbout the teamThe team is comprised of both Hardware Design Engineers, System Design Engineers, Software Development Engineers and Technical Program Managers, all with the common goal of delivering the best specialized server fleet possible to our customers.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of non-internship professional software development experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- 3+ years of deploying and operating in a Linux/Unix environment experience- 2+ years of systems design, software development, operations, automation, and process improvement experience.- Experience with x86 architecture, as well as ARM, and FPGA devices- Experience with modern technology devices in storage, networking, memory as well as a variety of interface standards and protocols (I2C, IPMI, SPI, PCIe)- Excellent problem solving skills; ability to invent and simplify- BS degree in Computer Science, Computer Engineering, or other technical degree, or relevant work experience ...

System Development Engineering Manager, Amazon Robotics

Do you want to create intelligent, adaptable robots with global impact? At Amazon Robotics, our team builds high-performance, real-time robotic systems that perceive, plan, and act intelligently alongside humans—at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently through the complex challenges of a company that sells everything, everywhere. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, large-scale generative models, closed-loop control, robotic grasping and manipulation—all of which have high-value impact for our current and future fulfillment networks. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking an experienced System Development Manager to lead a team of talented engineers in developing and deploying our core motion, sensing, and safety systems. You will drive innovation by creating strong, scalable foundational technologies that support advanced robotic manipulation and industrial automation. Your leadership will be critical in ensuring the seamless development, deployment, and operation of our robotic systems across the global Amazon network. By collaborating with cross-functional teams in hardware, software, science, and operations, you will deliver reliable and high-performing solutions that scale across geographies, applications, and conditions.You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables robotics to significantly impact the lives of millions of consumers.Key job responsibilities- Manage and develop a team of talented system development engineers to foster a culture of innovation and excellence.- Develop and deploy core motion, sensing, safety, and HMI systems that enable the performance, operation, and support of our advanced robotics systems, motion platforms, and material handling automation.- Ensure system reliability, safety, and scalability by testing and enhancing performance across diverse conditions and environments.- Collaborate cross-functionally with hardware, software, science, and operations teams to create robust cross-disciplinary systems that will be the foundation of future Amazon Robotics systems.- Enhance user experience for operators and technicians by creating, deploying, and iterating intuitive and user-friendly systems, interfaces, and process.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of experience in system development or engineering roles related to industrial automation or robotics.- 3+ years of experience managing engineering teams.- Strong technical background in control systems, hardware interfaces, and industrial communication protocols.- Experience with PLCs, EtherCAT, OPC-UA, and other industrial technologies.- Experience with motion, sensors, actuators, and hardware integration.- Proven track record of delivering complex hardware-software integrated systems. ...

System Test Engineer, Prime Air

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We recently announced we are preparing for Prime Air deliveries to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazons-drone-delivery-is-coming-to-texas).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is seeking an experienced System Test Engineer who combines superb technical, research and analytical capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch developers and collaborating with our research teams. We’re looking for people who innovate and love solving hard problems! You will work hard, have fun, and of course, make history!This individual will lead the development of both product verification and manufacturing test platforms focusing on developing aerospace avionics products for the future.Key job responsibilitiesThis system test engineer will be responsible for leading the design and development of required Avionics component test platforms for both engineering verification and product manufacturing following internal development processes. This includes test equipment design & development, test procedure & report generation (product acceptance, requirements verification, electrical performance, & environmental), and leading product verification test campaigns enabling Prime Air to deploy delivery drones at scale. - Lead test equipment platform design & development efforts for Avionics products - Lead product verification test campaigns - Contribute to supplier selection and capacity assessments to optimize test infrastructure capability and supportability - Coordinate and lead outsource design and development test platform projects; be the supplier focal and manage SOW accordingly- Collaborate with Prime Air’s manufacturing test engineering team and supplier network to streamline tester development with capability to support both verification and acceptance test capabilities - Act as an individual contributor partaking in design & development activities when requiredExport Control LicenseThis position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix ...

Systems and Supportability Senior Program Manager , ISCAP

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The System and Supportability team is responsible for Infrastructure planning and end to end supply chain systems.The System and Supportability team is responsible for Infrastructure planning and end to end power and supply chain systems. In this role, you will be part of the leadership team. This is a high-influence role working with directors and Sr. managers to drive programs to completion with minimal oversight. You will track goals and lead goals review, lead inclusion initiatives, set communication/events calendars, run new ideas programs, and own initiatives that will contribute to and enhance the organization's culture. The ideal candidate is a leader that can think and communicate strategically while also executing tactical actions. On one hand, you will directly interact with senior leaders and executives and must be fluent in executive communication to gain support for new initiatives and obtain consensus. On the other hand, you will also be responsible for delivering on your initiatives, and must have both excellent interpersonal and writing skills to work across different teams and organizations to deliver results in an ambiguous operating environment.Key job responsibilitiesAs a Senior Program Manager for the Systems and supportability team you are responsible for - Organizing reviews for and ensuring content completion of docs that are going up to leadership.- Leading initiatives that are related to organization health including newsletter, connection reporting, survey completion rates.- Managing and promoting organization events including, all hands, AMA, regional happy hours, office hours, etc.- Running staff meeting and preparing content for it including connection reports and HC reports.- Ensuring goal updates are done on time and review and prepare goal reports.- Managing OP1, OP2, and 3Y plan schedule and deliverables.- Managing Roster.- Leading initiatives on diversity equity and inclusion MBRs/QBRs.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Systems Development Eng (AWS Generative AI & ML Servers), AWS Hardware Engineering Accelerators

Do you want to build the backbone of Generative AI cloud at AWS? Do you want to build the future of the cloud for AI training and inference? Want to do industry leading work delivering continuous price performance improvements in the cloud for AI model training for multi billion variable LLMs? Come Join us in designing, delivering and operating AWS cloud offerings that enable high performance and scalability in AI/ML and HPC workloads.You are intrigued by the continuous release of newer AWS services and instance types that solve newer, bigger and more interesting business problems every day? Does that make you wish your talents were applied to those at cloud scale? If yes, then come join us - we are looking for builders like you. The AWS Hardware Engineering team creates server designs for Amazon’s innovative web services. Our designs are industry-leading in frugality and operational excellence, and are critical to the success of the AWS business and millions of customers who use AWS today. Our engineers solve challenging technology problems, and build architecturally sound, high-quality components to enable AWS to realize critical business strategies. The ideal candidate for this role will be an innovative self-starter. You are knowledgeable of the full technical stack - vertically from baremetal server hardware up to the software in userland, and everything in the middle. You have tremendous interest in cloud scale and curious how systems and software decisions impact the user. You insist on highest-standards and are able to develop tactical solutions/tools to diagnose and fix issues. You are an excellent systems debugger - finding interaction issues between components on server systems. You are a leader with strong organizational, planning, and communication skills. You are a builder! What you will do?You will work with engineers across the company for delivering the next-generation AWS platforms. You will have a direct impact on our bottom line and the ability to deliver improvements for AWS. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history!Why it matters?Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our software and hardware is used, creates a unique opportunity for component customizations that will directly benefit our customers. Why you will love it?You will work with engineers across the company for delivering the next-generation AWS platforms. You will have a direct impact on our bottom line and the ability to deliver improvements for AWS. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesYou will be a technical leader solving complex architectural problems which may not defined before hand. You will be owning the teams systems and work proactively in identifying deficiencies, writing tactical code to solve issues before they impact customers, and working with your team to scale the solution. You will decompose big difficult server system testability, reliability and diagnosis problems into straightforward tasks, components or features that you will lead to deliver yourself and through others in parallel. You will use combination of hardware, software, system designs, x86 architecture, processes, diagnosis and operations knowledge. A day in the lifeWorking with a variety of job roles (SDEs, SDETs, Hardware Engineers, TPMs, Managers, Principals) and groups (AWS Hardware Engineering, EC2, other AWS services) through server conception, test, launch, and operations. Driving high quality and reliability into future/new designs for AWS Accelerated server solutions for AWS Cloud. About the teamThe Hardware Engineering AI / ML development team is a group of engineers and technical program managers directly responsible for launching hardware in the fleet. Located out of Seattle, Cupertino and Austin we work on programs with global development teams (both internal and external to Amazon). Our servers are located in datacenters globally. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 4+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 4+ years of systems development in an IT or data center environment experience- 4+ years of deploying and operating in a Linux/Unix environment experience- 2+ years of systems design, software development, operations, automation, and process improvement experience- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production ...