Seattle

As the Sr. Technical Program Manager in Workforce Solutions, you will lead program management in building all the technology-enabled recruitment process for Amazon. Innovation is the foundation of Amazon’s culture, fostering creative problem-solving, and a willingness to challenge the current state, and this role has opportunity to achieve that across the board. This team leads solution delivery and program management of the technology used by the organization, end-to-end, unlocking the boldest ambitions of the org. If solving some of the most human-centric and meaningful technical program challenges in the recruiting technology motivate you, this is the role you are looking for.The optimal candidate should be experienced in managing cross-cutting technical products and projects with industry-wide impact. You will have a proven track record of planning and delivering complex programs with multi-year roadmap, using incremental delivery methods. You have experience working on complex software systems in a customer-centric environment, driven cross-group teams spread across multiple geographies and handled communication from engineers to VPs. We expect you to write strategic documents and influence large groups of senior stakeholders. You are able turn ambiguous problems into simple solutions. A successful candidate for this possesses superb business judgment, a high degree of customer-obsession, has a track record of delivering results, is strong on collaboration, and is data driven.Key job responsibilitiesAs a successful candidate for the role, you will -• Work with engineering, product management, operations, marketing, legal, etc. to deliver the Hiring solution, globally• Manage complex cross team programs from ideation to delivery • Create transparency and predictability with roadmaps, planning, and partner management • Manage delivery schedules and emergent tasks while mitigating risks, managing tradeoffs, and eliminating blockers • Participate in architectural decisions, surfacing and mitigating technical risks, driving complex integrations with internal and 3rd party solutions, retiring technical debt, and identifying opportunity to create operational efficiencies • Set and embody the team culture and standards consistent with Amazon’s leadership principals • Drive alignment with leadership in recruiting and partner tech teams
About the teamWorkforce Solutions (WS) is a horizontal, multi-discipline organization whose mission is to build the best people-forward technology to enable corporate recruitment for Amazon, globally. We build the intelligent technology products Amazon uses to make the right hiring decisions, every time, while being more equitable and candidate-centric in the end-to-end experience. We accomplish this by using our ability in product and program management, and design/research. Our portfolio of products is global (built mostly on native AWS), accounting for recruitment for all corporate roles. From the candidate-facing job site, to ensuring the role is filled - we build the entire gamut. We value people-centric solutions, and open exchange of ideas. We are uncompromising in our product and service north star, but flexible in the paths to achieve that goal. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- PMP/PMI project management certified. ...

Worldwide Sustainability Technology (WWST) is the central technology organization in Sustainability. Our vision is to build solutions that enable Amazon to be the Earth’s most sustainable company. Our mission is to integrate, and make accessible, science-based facts, sustainability metrics and messaging into all aspects of Amazon’s business. Our solutions enable other Amazon teams to accelerate the execution of work to meet our sustainability goals, including Amazon’s public goals and commitments.We are looking for an experienced Senior Technical Program Manager to build and drive novel solutions. The right candidate will possess a strong program management background, will have demonstrated experience leading large projects, and a well-rounded technical background in current technologies.Key job responsibilities*Design, coordinate, and implement optimal services across multiple teams to deliver organizational goals.*Collect business and systems requirements from customers.*Develop technical documentation.*Coordinate UATs, launch, and product adoption.*Drive project schedules from design to release.*Make appropriate tradeoffs to optimize speed, risks, and customer impact.About the teamDiverse Experiences: World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you excited about creating value for millions of customers? Do you get energized by the idea of directly enabling developers to innovate on shopper experience? The Amazon Buy with Prime Developer Experience team is looking for an experienced API technical writer to deliver best-in-class technical documentation for developers to enable them to integrate Buy With Prime into their [off-Amazon] shopper experiences. You will play a key role on the Buy With Prime team crafting clear, concise, well-structured and comprehensive documentation for our API. You will work closely with cross-functional teams, including developers, product managers and engineers, to curate, grow and maintain a robust library of accurate and up-to-date API documentation and developer resources. As an experience technical writer, you will bring your experience creating developer-facing documentation, guides, release notes and other developer learning resources to convey complex technical information to both experienced and new developers. Key job responsibilities- Plan, write, and manage a robust library clear, comprehensive, best-in-class developer-facing documentation, including user guides, FAQs, how-to-guides, blogs, API documentation, release notes, tutorials, and support content.- Collaborate with cross-functional teams, including engineering, product, support, marketing, external partners and other subject matter experts to gather information, understand functionalities required to author high quality documentation that is consistent and accurate.- Define best practices, content standards, processes and workflows for managing/prioritizing content updates and ensuring consistency for all developer-facing content.- Collect, collate and distribute developer feedback to identify areas of improvement for our documentation strategy and influence the product roadmap.- Bring a sharp eye for structure, organization and developer experience to ensure all content for product updates and new releases is accurate, up-to-date, complies with standards and consistent across sites/destinations where we reach developers. - Attend product readiness reviews, product demos and roadmap reviews to stay informed with an eye to developing plans for feature release, enhancements and modifications.About the teamBuy with Prime is helping people reimagine the way they shop. Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.BASIC QUALIFICATIONS- Degree in Communications, Technical Writing, Computer Science or a related field- 5+ years as a Technical Writer working with HTML, CSS, JavaScript, REST, GraphQL and other programming languages.- Portfolio containing conceptual or procedural developer documentation and API reference documentation that you have written ...

Amazon Selling Partner Developer Services is seeking a results-driven, nimble, and customer-obsessed technical writer to be part of a team that is re-defining developer content. Our documentation team plays a vital role in providing thought leadership internally to protect and improve Developer Success. In this role, you will have the opportunity to make a difference by working with a terrific technical team to advocate for the needs of developers, explore innovative solutions to the complex issues developers face, and deliver high-quality technical documentation. The ideal candidate has excellent communication skills and a technical background that enables them to collaborate effectively with Software Engineers, Solutions Architects, Product Managers, and Technical Program Managers while delivering high-quality technical documentation.Key job responsibilities- Develop documentation via collaboration with Subject Matter Experts (SMEs)- Flexibly alternate between content creation and editing tasks for a variety of technical content assets- Author content according to a style guide and identify necessary style guide updates and improvements- Manage a weekly work queue of documentation requests- Proactively identify needed process improvements, documentation design improvements, and road blocks to content development and design solutions to address them- Constantly advocate for improvements to the customer experience and documentation quality standards- Appropriately identify issues needing escalation- Able to act in an advisory capacity to teams creating draft source documentationBASIC QUALIFICATIONS - 5+ years in a technical writing role - Experience writing according to style guide - Experience working directly with engineers and subject matter experts - Experience managing a work queue in an issue tracking system (Jira, Team Foundation Server, etc) - Experience creating actionable content plans - Experience with Git, GitHub, Markdown, authoring tools, repository management and source control systems ...

Amazon Privacy Services seeks a Senior Technical Program Manager (TPM) to join our Privacy Engineering team. As part of Amazon's eCommerce Foundation group, we lead privacy compliance through comprehensive solutions and oversight, ensuring effective implementation of privacy obligations while maintaining clear regulatory documentation.Our privacy solutions enable Amazon Engineering teams to meet privacy requirements through attestation systems, data lineage tracking, centralized repositories, leadership dashboards, and automated regulatory documentation. These tools support privacy-by-design practices and demonstrate Amazon's commitment to protecting customer data in compliance with global regulations.The Senior TPM will drive three essential pillars: serve as the subject matter expert for Amazon's customer personal data processing systems, lead technical design initiatives across infrastructure and business teams, and execute technical implementation while managing dependencies and escalating key risks.This role contributes to Amazon's strategic privacy direction while building compliance frameworks for regulations like GDPR. The position requires active participation in high-stakes decisions alongside senior business, technology, legal, and public policy leaders.The ideal candidate combines expertise in data governance technology with strong system architecture judgment and the ability to translate compliance requirements into detailed technical designs. You will drive cross-service technical decisions, define technical requirements, oversee system design, maintain accountability for technical changes across multiple systems, and engage with worldwide senior leadership through quarterly reviews, organizational planning, and s-team updates.We seek an experienced leader with a strong technical program management or software engineering background, demonstrated success in technical innovation, and proven ability to navigate complex regulatory environments.Key job responsibilitiesThe below summarizes the key scope and responsibilities for this role.- Partner with senior engineers to map the origination, augmentation and destinations of customer data across systems.- Lead high level and detailed technical design with senior engineers to create compliant and efficient architecture for enforcing user consent.- Oversee scoping and funding of technical resources required to deliver the technical design across teams.- Drive implementation of technical tasks, monitoring key dependencies and reporting risks/issues/blockers.- Own a broad scope and plenty of opportunity to influence technical direction across Amazon business and engineering teams.- Act as single threaded tech lead accountable for understanding and managing end to end data flows from origin through destination.- Set a comprehensive program portfolio to deliver an ambitious 3+ year vision of technical innovation.- Engage with Principal Engineers, Engineering-Managers and PMTs to reach decisions on hotly debated technical topics.- Hold partner engineering teams accountable for setting and delivering ambitious goals that improve competitive practices within their services.- Identify inter-system dependencies and align on then monitor paths to address them.- Participate in quarterly business review series and s-team goal updates with Senior Vice Presidents.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Track record of successful technical program management- Passion for working with technical and operational teams, especially in data privacy and data sharing- Ability to set think big strategic direction on cross-service technical architecture while diving deep into tactical implementation decisions.- Ability to define clear and comprehensive technical requirements for engineering teams- Ability to create effective, functional and efficient technical design incorporating inputs from dozens of tech teams- Ability to self-organize across several programs each with multiple workstreams and to complete them on time with a clear focus on quantitative results ...

The AWS Neuron Compiler team is seeking an experienced and motivated Sr TPM to lead and increase efficiency and predictability of our LLM model enablement program. This is a unique opportunity for someone who is passionate about machine learning, compilers, chip design, and software development.Your mission is to enable software developers and leaders developing machine learning models on Inferentia and Trainium chips to more efficiently plan, develop, and deploy advanced machine learning models. You will work backward to understand the needs our our engineering teams and create a compelling vision and strategy to improve requirement gathering, execution, and disseminating roadmaps and results. You will turn that vision into actionable plans that are written as clear, compelling narratives that leaders at all levels can understand. You will break that plan into easy to understand tasks and deliverables and work with engineering leaders to quickly and efficiently prioritize and implement the most important compiler capabilities, and deliver them together with customers, inference, and training teams.This role is hands-on and requires a mix of individual delivery and scaling through others. To be successful in this role you must be customer obsessed, understand concepts of low-level computer hardware and large language models. You need to be able to quickly learn about and deeply understand the needs of developers. You will be expected to invent on behalf of our developers and create new and innovative ideas that accelerate the development of delivery of new model and model variants on the current and future Trainium/Inferentia hardware. You must care deeply about operations and the developer experience and should be comfortable working with senior engineers and leaders to establish new concepts and best practices. Inside Amazon you will be a recognized expert in your field and will be responsible for effectively and reliably communicating project status to senior leaders and stakeholders. In this role, you will also write monthly and weekly business reviews and participate in strategic planning documents such as 3 Year plans, OP1 and Yearly Goals and present them to senior leaders across Amazon. The right candidate will possess a strong operations background as well as program management experience. You must excel at written and verbal communications. You will have experience with developer tools and software development processes. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means anticipating bottlenecks, making tradeoffs and balancing the needs of the business versus technical constraints. Cross-team coordination, project management and an ability to learn and understand new technology are essential.MentorWe have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.InclusionHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work-Life BalanceWe offer flexibility in working hours and encourage you to find your own balance between your work and personal life.A day in the life* Work backward from the customer or partner to build a compelling vision and strategy* Take input from business and engineer leaders to prioritize plans* Develop frameworks, processes and practices with engineers, managers, and business leaders* Manage cross org delivery program and backlog helping teams make strategic trade-offs on how to prioritize work* Identify and prioritize investments in engineering excellence* Mentor other program managers and engineers* Communicate program updates through narratives and reportsBASIC QUALIFICATIONS- * 7+ years of experience working directly with engineering teams- * Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- * 5+ years of technical program management experience- * Knowledge of machine learning concepts and development tools (such as compilers, profilers, debuggers).- * Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)- * Experience planning and delivering of software components (such as compilers and debugging tools). ...

Ever wondered what's involved in owing a key feature on Amazon’s websites across the globe that is actively used by hundreds of millions of customers? Does the opportunity of building and supporting the scale of business at Amazon fascinate you? If you answered yes, the Amazon Lists team is looking for Technical Program Managers like you!Customers think about shopping anywhere and anytime – while making breakfast, while driving home, at work, in the bus. They create lists for their personal use, to share with friends and family and to inspire other customers discover the millions of products Amazon has to offer. We strive to find new and contextually-relevant places to offer List functionality to continuously improve the shopping experience for our customers.We’re looking for a Senior Technical Program Manager to build the next generation of Lists for Amazon. The opportunity is big – there are millions of List users everyday – and we want to grow that number substantially by over-hauling the way people use Lists to shop, share, and collaborate.In this role, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will guide both strategy and tactical decision-making to deliver complex cross-team programs. As well as partner with program managers to help support the strategic deliverables while working with engineering to support important technical efforts.The role will require constant balance between long term product vision along with addressing immediate needs, driving an incremental approach that is metrics and data driven. It will require communicating effectively with leaders across Director and VP level on a regular basis while ensuring that the teams are aligned and stakeholders are aware of key performance indicators.Key job responsibilitiesKey job responsibilitiesYou will be responsible for diving deep into technical systems, understanding them well and staying connected to the detailsYou will be responsible for delivering results despite working in an ambiguous environmentYou will need a strong bias for action and be able to handle multiple priorities simultaneouslyYou will define strategy and build and execute road maps for the programs you ownYou will the primary point of contact for world-wide stakeholders of Amazon lists teamBASIC QUALIFICATIONS- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of software development experience ...

We are seeking a highly experienced Sr. Technical Program Manager to lead our Customer Relationship Management (CRM) initiative within the Customer Behavior Analytics organization. This strategic program aims to revolutionize how Amazon understands and engages with customers across their entire journey. The ideal candidate will drive the technical vision and execution of complex, cross-functional projects that leverage data science, machine learning, and personalization technologies to deepen customer engagement and drive business growth.Key Responsibilities:- Lead the technical strategy and roadmap for the CRM program, aligning with Amazon's broader customer-centric vision- Collaborate with senior leadership to define program goals, KPIs, and success metrics- Drive cross-team alignment and execution across Customer Behavior Analytics, Personalization, and User & Product Marketing Technology teams- Manage complex dependencies and risks across multiple workstreams including data science model development, experimentation, and product launches- Partner with science, engineering, product, and design teams to deliver innovative customer experiences that drive category discovery and increase engagement- Develop and track program-level metrics, providing regular updates to leadership on progress, risks, and opportunities- Lead strategic planning for resources, budget, and timelines to ensure successful delivery of program objectivesThe ideal candidate will be a strategic thinker who can translate high-level business objectives into actionable technical plans. They should be comfortable operating in ambiguity, adept at breaking down complex problems, and able to drive alignment across diverse stakeholders. Strong leadership skills are essential to motivate teams and navigate organizational challenges.This role offers an exciting opportunity to shape the future of Amazon's customer engagement strategy and drive significant business impact through innovative applications of data and technology. The successful candidate will play a key role in Amazon's efforts to build deeper, more personalized relationships with customers and unlock new avenues for growth.BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Engineering, or related technical field- 10+ years of technical program management experience- Experience leading large-scale, cross-functional technical initiatives- Strong technical background with understanding of software development lifecycles- Proven track record of delivering complex programs with measurable business impact- Excellent analytical and problem-solving skills- Superior written and verbal communication skills- Proficiency with project management tools and methodologies ...

Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the world’s largest e-Commerce products catalog. Within this organization, we develop GenAI Applications and Infrastructure and we seek an experienced Technical Program Manager to define strategy and drive execution of initiatives with LLM data processing applications. This problem space includes development of systems capable of improving all products in the Amazon Catalog and leveraging LLMs with high precision while scaling across countries and languages. As a Sr. TPM in this role, you will collaborate closely with a team of software development managers, developers, and Applied Scientists to deliver solutions into production as well as establishing partnerships with other organizations such as Retail/Category businesses, Operations, Search (A9), to prioritize and translate the business requirements into technical specifications. You will have end to end ownership - from defining the strategy, working with engineering to build the solution, and measuring metrics to monitoring progress across the entire Amazon eCommerce pipeline. You will be the advocate for multitude of products/services owned by the team. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence. You will drive cross team collaboration, influence product roadmaps using our data driven frameworks, ruthlessly prioritize initiatives that are important to business. You will help us move quickly, look for simplifications and identify blockers early. You’ll own and improve the mechanisms we use to track goals, status, and business metrics across teams.The ideal candidate has led programs productionizing ML-based systems in one or several of the following fields: Web search, Deep Neural Networks, Classification Systems, Clustering, Label Propagation, Natural Language Processing, Artificial Intelligence. You will have an established background in managing programs, scaling systems with large data sets, developing customer-facing experiences, making data-driven decisions. and delivering results in a fast-paced environment. You will have a strong development background with experience in software development cycle, and in delivering large cross-functional programs. You must be comfortable dealing with high ambiguity, be analytical and possess excellent problem-solving skills as some of the problems are unique to our scale.In this team, you will:• Manage business and technical requirements, design, be responsible for the overall coordination, quality, productivity and will be the primary point of contact for world-wide stakeholders of programs and goals that you lead.• Partner with scientists, economists, and engineers to help deliver scalable ML scaled models, while building mechanisms to help our customers gain and apply insights, and build road maps for the projects you own.• Ability to dive deep on requirements, analyze existing data and provide simple solutions to complex problems. • Track service levels and schedule adherence, and ensure the individual stakeholder teams meet and exceed their performance targets.• Be expected to discover, define, and apply scientific, engineering, and business best practices.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. We are looking for a Technical Program Manager with expertise and passion to lead and develop innovative products. This is a high growth space and a big opportunity that needs an entrepreneurial minded product creator. The ideal candidate will be curious, have attention to detail, be energized by challenging entrepreneurial environment, be comfortable thinking big while also diving deep.If you are looking for an opportunity to lead challenging programs and build creative technology solutions that positively impact hundreds of millions of international customers, and relish large ownership and diverse technologies, join our team today!This is a an opportunity to be part of a team that will be responsible for building a successful, sustainable and strategic business for The Amazon International Emerging Stores (IES) team. Technical Program Manager position in Amazon is a role for technical leaders with accomplishments in program management with deep tech skills. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching customer facing products in international locales and being hands-on involved in the delivery of these initiatives, this may be the next big career move for you.Key job responsibilitiesAs a Technical Program Manager on the team:You will have end to end ownership of cross-functional projects, including product definition, roadmap planning, resource planning and project execution for the Purchase Experience team in the International Emerging StoresAlong with business initiatives, you will also lead the definition and execution of strategic projects aimed at reducing the total cost and time to market for launch.You will work closely with business and operations leadership, including executive leadership at Amazon, to define the product and provide updates on the program.At the heart of this role is delivery. You will be hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and implementation planning.You will be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.You will be responsible for making project decisions, achieving tactical goals while retaining a strategic focus.You will work closely with the development teams and play a leadership role in product architecture and designBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of software development experience ...

Amazon’s Device Design Group (DDG) has launched revolutionary products like Echo, Fire TV, Alexa Communications, and more. Are you interested in joining the team to lead Amazon’s next innovation? We are seeking a Senior UX Designer to provide the vision to define and design Alexa intelligent assistant experiences. In this role, you will develop design patterns for Alexa experiences. The ideal candidate must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You should be comfortable leading projects forward in the face of ambiguity. From day one, you will play an integral role in defining problems, driving alignment around key customer experience outcomes, building workflows, creating and testing low-fidelity prototypes, and designing delightful, highly-usable digital experiences. The ability to drive the entire UX process from concept to implementation, collaborate effectively with cross-functional teams, and adapt quickly to changing priorities is essential. Strong problem-solving and critical thinking skills, along with a portfolio showcasing successful, user-centered designs, are required. Join our team and help shape the future of Alexa's intelligent assistant experiences.Key job responsibilities- Own the end-to-end design process, from problem definition to delivery.- Use business requirements, customer and market research to assist in developing scenarios, use cases and high-level requirements to shape product strategy.- Design interface and interaction flows for Alexa agent experiences.- Work with design teams across Alexa to align on scalable patterns that meet the needs of various teams and product areas.- Develop conceptual diagrams, wireframes, detailed user-interface specifications and design patterns- Develop and maintain documentation of customer behaviors, motivations, and daily habits.- Work with program managers to plan projects for effective delivery while maintaining high standards for design.- Write effectively to communicate design rationales and benefits to Amazon customers.- Use analytics and data to drive design decision making to best serve our customers.- Guide a cross-functional team and elevate the culture of UX thinking and design excellence.A day in the lifeIn this highly visible role, you will work on some of the most challenging opportunities at Amazon today. You will use business requirements as well as user and market research to assist in developing scenarios, use cases, and high-level requirements. On a daily basis, you will collaborate with a team of world-class multi-disciplinary designers, researchers, engineers, data scientists, product managers and executives. You will communicate design thinking and drive alignment on design decisions with senior leadership, engineering, design and product partners in a fast-paced, innovative environment.About the teamYou will join a team of world-class designers working across devices to deliver exception customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers from various domains to learn how they are serving their customers. We work cross-functionally to craft scalable, cohesive, and simple solutions for our customers. We take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best every day.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

Are you interested in shaping the future of how customers preserve, organize, share and relive their memories? Amazon Photos offers unlimited full-resolution photo storage for Prime members with apps available on iOS, Android, Web, and Desktop, as well as photos experiences in the Alexa app and on Echo Show and Fire TV devices. We are seeking a customer-obsessed Senior UX Designer to join our growing Amazon Photos Design team. As part of the team, your emphasis will be to define, articulate, and champion the future vision of our ambient (lean back) memories experiences across Echo Show and Fire TV devices. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design (and product) debates and thrive on iterating based on customer feedback.This role is for a hands-on designer who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization and with external partners to launch bar-raising memories experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.Key job responsibilities - Use business requirements, usability findings and market research to develop scenarios, use cases, and high-level requirements - Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings - Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes - Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency on Amazon projects- Know your customer and delight them with your inventions- Partner with your teammates in Product and Engineering, and collaborate on your ideas- Use your unique maker abilities to express a vision for the best customer experience, one which builds on the strengths of your team mates' contributions- Communicate your design decisions to your peers in Design, Product, and Engineering, as well as to the leadership team- Work closely with your Product and Engineering partners to ensure that the design vision is being honored as the timeline progresses and context evolves (new customer insights, tech limits, priority changes) until it launches- Follow up on your live designs with testing and iteration- Have fun! Design is a dream job and you should be doing your very best, most rewarding workA day in the lifeA Senior UX Designer at Amazon Photos will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Amazon Photos and across Alexa/Devices & Services, using your organization and communication skills to bring clarity to ambiguity.About the teamYou’ll join a fun, growing team of UX practitioners who help each other develop and thrive. You will have a mentor and a manager that cares about you, your career, and your skills development and be expected to do the same for your team. We build our relationships with each other on thoughtful, honest feedback. If someone is struggling, help them by providing respectful, timely feedback. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together. So bring your unique skills and experience and be prepared to share, learn, grow, and laugh (a lot) with us.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

The AWS No Code and Low Code Apps team in AWS is looking for a Sr. UX Designer to help define and build the future of low-code/no-code tools. You'll be part of a truly innovative team in a fun, fast-paced environment with the entrepreneurial feel of a start-up and the resources of Amazon.Each day, hundreds of thousands of developers harness the power of Amazon Web Services (AWS) to build innovative applications, websites, and businesses. Our mission is to dramatically re-imagine the way our customers build apps. We build elegant user experiences that eliminate the barrier to entry so people of all kinds can take advantage of the power of AWS in their everyday work and lives. We’re making “app development for everyone” a reality!Key job responsibilities* Own the end-to-end design of delightful customer experiences for multiple features.* Simplify and distill complex business processes into intuitive and elegant UIs.* Help build and maintain a comprehensive and consistent design system to include UI components, UI architecture, visual design, branding, voice, and workflows.* Produce UX design artifacts, including user personas, user journey maps, IA diagrams, flow diagrams, low-fi wireframes, hi-fi mockups, and interactive prototypes.* Partner with UX Researchers to define, contribute, and maintain “voice of customer” processes that include market analysis, customer feedback, customer interviews, usability testing, and UX metrics analysis.* Use business requirements and research to help develop use cases and high-level requirements.* Partner with the Product team to represent customer needs in the requirements development process.* Present and defend design work to the Design & Research Team, product owners, development team, product team, executives, and other product stakeholders for review and feedback.* Provide guidance and mentorship to less senior members of the Design & Research team.A day in the lifeAs a Sr. UX Designer on the team, we'll look to you to pioneer, invent, and build on behalf of our customers. This role requires ownership, autonomy, and an ability to deliver results. You'll work in partnership with User Researchers, Developers, Product Managers, and other UX Designers in order to complete your daily tasks.You’ll have the opportunity to build the right things with lots of autonomy and limited guidance. Your decisions will be informed by your practical experience, high level of skill, and insight into intuitive and user-friendly UX.We care about work-life balance. We recognize that it isn’t about what hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.We care about your career growth too. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of design experience- Experience in delivering design solutions for projects of large scope and complexity- Have an available online portfolio ...

Helping customers connect with the stories and authors they love is Amazon’s original customer obsession. On the Books team, our mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person Research and Design Studio provides the user research, UX design, and brand design for Kindle E-readers, Kindle apps for phones and tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world.We are looking for a highly-determined, highly-curious, Sr. UX Designer to join our team in our downtown Seattle location. In this role, this Sr. UX Designer will focus on improving personalized journeys and celebrated milestones for our Books customers which are shaped by their personal preferences. They will focus on customer needs across Amazon, our Kindle Apps and Kindle E-readers. This person will work collaboratively with team of product managers, engineers, executives, and other design teams at Amazon, to improve how customers shop for their next great read. Candidates must be responsive, adaptable and be energized by a fast-paced environment with a high-degree of independence and ownership. Key job responsibilities• Create elegant, intuitive user experiences that meet the evolving needs of our customers across multiple global marketplaces.• Lead the planning and strategic phases of a project. Proactively pitch new CX ideas, backed by a strong, well-articulated rationale.• Understand target users deeply: develop or work from user profiles and conduct task analysis, create user scenarios or use stories.• Create user flows, wireframes, prototypes, high fidelity mockups and detailed UI and visual design specifications for web, mobile web and app interfaces using Figma.• Be a champion for user testing by partnering with researchers to get your solutions in front of customers; and be willing to conduct scrappy, around-the-office user testing on your own if required.• Contribute to user interface design guidelines and development best practices and standards at Amazon• Independently deliver UX solutions for problems of large scope and complexity.• Work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders.• Work well across different time-zones.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps ...

Have you ever worked on a service and thought to yourself "I wish I could spend the time to rethink how this works to make it better." Well, this is your chance! CloudFront is a service in AWS Infrastructure Services (AIS) that is ready to refresh and evolve the service console into a next phase focusing on the end-to-end customer journey. In a time when getting internet traffic fast and stable is more important than ever, this role will be key in how AWS meets the needs of our customers while the internet continues to scale.CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency, high transfer speeds, all within a developer-friendly environment. With hundreds of thousands of active customers, CloudFront is a critical component of a wide range of customers' architecture, and we take our responsibility for reliability and ease of use seriously.Throughout the strategy, design, and development lifecycle, you will work collaboratively with a strong design team in AIS, engineers, product managers, and executives. In addition, you will be expected to be a design thought leader and mentor other designers. Here you can truly own and mange the end to end product design life-cycle.We care about your career growth. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesLead the design of useful, usable, and desirable products in a team environment.Work with leadership in design planning and goal creation.Understand customers and their needs through market analysis, customer research, and feedback.Use business requirements to assist in developing use cases and high-level requirements.Design the architecture, interface, and interaction flow of services and experiences.Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.Facilitate the design process, present and iterate design solutions.Craft, pitch, and validate long-term design strategies.Continually iterate and evolve the way we design for and learn from our customers.Chart a course for yourself and others in ambiguous situations. Mentor and develop designers within your own organization and beyond.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience defining and maintaining design patterns and UX standards- Experience in delivering design solutions for projects of large scope and complexity- Experience working with stakeholders to plan and execute programs that are strategic in nature- Knowledge of best practices for information architecture and design ...

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our mission is to prevent "denied parties " from transacting with Amazon businesses. We build highly sophisticated automatic mechanisms to detect and prevent prohibited transactions with the "denied parties" using a diverse set of advanced algorithms and machine learning techniques. We screen multi-billion events every day and deal with unique scaling and TPS challenges. We are still Day 1 and have an exciting road map to build Machine Learning (ML) powered detection and resolution systems to help scale Amazon for years to come.We’re looking for a talented and passionate UX Designer to help design the future of Sanctions Screening at Amazon that would inspire customers and enterprises across the globe. About the teamAbout Amazon Security:At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Mentorship and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- 5+ years of UX designer or interaction designer experience ...

We’re the Devices & Services Design Group at Amazon. Our team drives design innovation, delivering Echo, Fire TV, Fire Tablets, and more. We work on the Alexa app, designing on-the-go productivity and entertainment experiences. Together, we’re meeting the future head on through our Devices Human Interface Guidelines and product strategies. We are looking for a Full Stack Senior UX Designer to drive the definition and design for Alexa's core multimodal experiences across devices, encompassing all new and existing Echo devices, Fire TV, and Alexa Auto experiences. You will additionally help drive the definition and design of tools that will help our designer and developer partners build experiences for multimodal devices, Alexa App and services. In this role, you will collaborate with a team of world-class multi-disciplinary designers to invent and deliver UX frameworks and features that align and extend the Alexa experience across all Echo devices. You will help share the design system to external developer partners via Amazon developer portal. You will help define the end-to-end developer journey from discovery to engagement to managing content built for our Alexa, Fire, and Auto devices. You will work alongside research, product, and engineering partners across the organization to build customer-focused solutions at scale. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of complexity and ambiguity.Key job responsibilities- Design beautiful, useful, and desirable user interfaces and experiences in a team environment- Create user-centered designs by considering market analysis, customer feedback, and usability findings- Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements- Design the UI architecture, interface, and interaction flow of applications and experiences- Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes- Develop and maintain detailed user-interface specifications and design patterns- Develop and maintain documentation of customer behaviors, motivations, and daily habits.- Work with project managers to plan projects for effective delivery while maintaining high standards for design- Be a passionate and effective advocate for design with non-design audiences- Write effectively to communicate design rationales and benefits to Amazon customers- Use analytics and data to drive design decision making to best serve our customers- Create and maintain processes for scaling, updating, managing, and evangelizing a design systemA day in the lifeYou will create a variety of deliverables, including wireframes, prototypes, user-flows, high-fidelity mockups and specs to communicate design thinking to senior leadership, engineering and product partners at every phase of product development. You will champion a design system and invent and simplify a set of mechanisms and tools that empower designers and engineers building the future of multimodal experiences. You will collaborate on a daily basis with a world-class, multi-disciplinary team of design, product, and engineering professionals working on some of the most challenging problems at Amazon today.About the teamYou will join a team of full stack designers working across devices to deliver exception customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers from various domains to learn how they are serving their customers. We work cross functionally to craft scalable, cohesive, and usable multimodal solutions for our customers. The team makes strategic decisions that allow partners to take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best everyday.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

We’re the Devices & Services Design Group at Amazon. Our team drives design innovation, delivering Echo, Fire TV, Fire Tablets, and more. We work on the Echo Show family of products, designing on-the-go productivity and entertainment experiences. Together, we’re meeting the future head on through our Devices Human Interface Guidelines and product strategies. We are seeking a UX Designer to help drive the vision, definition, and design of multi-modal experiences across various devices. In this role, you will significantly impact our product-level customer experience and design strategy. You'll deliver solutions for difficult design and technical problems, applying best practices to achieve optimal customer outcomes. Collaborating across teams, you'll incorporate both user needs and technical constraints into your designs. You'll improve and help adopt design patterns and processes, participate in cross-team reviews, and synthesize data to inform your solutions. Your strong communication skills will be crucial in conveying complex decisions to partners.Key job responsibilities- Design beautiful, useful, and desirable user interfaces and experiences in a team environment- Create user-centered designs by considering market analysis, customer feedback, and usability findings- Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements- Design the UI architecture, interface, and interaction flow of applications and experiences- Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes- Develop and maintain detailed user-interface specifications and design patterns- Develop and maintain documentation of customer behaviors, motivations, and daily habits.- Work with project managers to plan projects for effective delivery while maintaining high standards for design- Be a passionate and effective advocate for design with non-design audiences- Write effectively to communicate design rationales and benefits to Amazon customers- Use analytics and data to drive design decision making to best serve our customersA day in the lifeYou will create a variety of deliverables, including wireframes, prototypes, user-flows, high-fidelity mockups and specs to communicate design thinking to senior leadership, engineering and product partners at every phase of product development. You will collaborate on a daily basis with a world-class, multi-disciplinary team of design, product, and engineering professionals working on some of the most challenging problems at Amazon today.About the teamYou will join a team of full stack designers working across devices to deliver exception customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers from various domains to learn how they are serving their customers. We work cross functionally to craft scalable, cohesive, and usable multimodal solutions for our customers. The team makes strategic decisions that allow partners to take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best everyday.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

We're the Devices & Services Design Group (DDG) at Amazon, an organization that drives design innovation for Echo, Fire TV, Fire Tablets, and more. We are looking for a Sr. UX Designer to help reimagine and elevate the Fire TV mobile experience. In this role, you'll drive the vision, definition, and design of the Fire TV mobile app, which enables tens of millions of customers to discover content, control their Fire TV devices, and enjoy entertainment on the go. This is a key initiative to transform how our customers interact with Fire TV through their mobile devices.We are looking for an experienced designer who excels at creating solutions for TV and mobile platforms, uncovers user needs effectively, leads through ambiguity, and brings strong storytelling abilities to their work. The ideal candidate thrives in remote collaboration across different cultures, maintains excellent team relationships regardless of time zones, and welcomes international travel opportunities.From the beginning, you will play an integral role in defining problems, building customer journeys, prototyping, and designing delightful and highly-usable digital experiences across both TV and mobile platforms. You will invent and deliver throughout the product development lifecycle and build customer-focused solutions at scale.This role requires close collaboration with our team in Berlin, Germany. A successful candidate must be comfortable working across time zones, participating in early morning or late evening meetings 2-3 times per week, and traveling to Berlin approximately once per quarter for in-person collaboration with our partners. Key job responsibilities- Own the end-to-end process, from problem definition to delivery.- Use business requirements, user and market research to assist in developing scenarios, use cases and high-level requirements to shape product strategy.- Work with partners to identify key jobs to be done.- Design the UI architecture, interface and interaction flows for new Fire TV mobile experiences.- Explore and communicate your ideas for new experiences using wireframes, visual mockups, and prototypes.- Develop conceptual models that work across a system of devices.- Design highly usable digital experiences by rapidly prototyping, testing and iterating on designs with internal partners.- Develop and maintain detailed user-interface specifications and design patterns.- Work with project managers to plan projects for effective delivery while maintaining high standards for design.- Be a passionate and effective advocate for design with non-design audiences.- Write effectively to communicate design rationales and benefits to Amazon customers- Guide a cross-functional team and elevate the culture of UX thinking and design excellenceA day in the lifeIn this highly visible role, you will work on some of the most challenging opportunities on Fire TV. You will use business requirements as well as user and market research to assist in developing scenarios, use cases, and high-level requirements. On a daily basis, you will collaborate with a team of world-class multi-disciplinary designers, researchers, engineers, product managers and executives. You will use a variety of methods, including wireframes, prototypes, motion studies and high-fidelity mockups to communicate design thinking to senior leadership, engineering and product partners throughout product development.About the teamYou will join a team of designers working across devices to deliver exceptional customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers to ensure we are delivering the right things for our customers. We work cross-functionally to craft scalable, cohesive, and usable solutions. The team makes strategic decisions that allow partners to take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best every day.BASIC QUALIFICATIONS- 6+ years of design experience- Knowledge of best practices for information architecture and design- Have an available online portfolio- Have work samples demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across mobile devices and TVs ...

The priority for this Sr. UX Designer role is to define future experiences that will have the greatest impact on customers' lives. We are looking for a charismatic UX design leader who has deep expertise in design thinking and experience planning/leading engaging design workshops, sprints and collaborative ideation sessions. This UX designer will need to thrive in ambiguity, working directly with senior leaders to identify large, undefined opportunity areas to improve our customer experience on existing and future devices.Drawing from customer insights, industry trends and business requirements, you will be responsible for leading cross-functional teams to uncover insights and ideate on innovative solutions. Strong storytelling and presentation skills are essential, as this UX designer will need to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders. They must be comfortable making high-judgment calls throughout the design process, including deciding when to escalate risks or pivot from the plan.In addition to leading design workshops and sprints, the UX designer will also be responsible for planning and managing large-scale design efforts in both in-person and remote/hybrid settings. This includes defining the project scope, objectives, schedules, resources and stakeholder communication plans.The ideal candidate is not just a facilitator, but a true "showperson" who can bring energy and enthusiasm to the team every day. They will create a safe, fun, creative space where all team members feel empowered to contribute. Strong collaboration skills are critical, as this UX designer will need to work cross-functionally with product, engineering, and other disciplines.If you have a track record of leading ambitious, customer-centric design initiatives, a knack for creative problem-solving, and the ability to inspire teams, we want to hear from you.Key job responsibilities• Identify key opportunity areas to improve customer experiences based on research, trends and business requirements • Work directly with senior leaders to identify large, undefined opportunity areas to improve the customer experience across existing and future products/devices• Lead and facilitate cross-functional teams through problem definition, ideation, validation and execution of innovative design solutions • Plan and facilitate design workshops, sprints and ideation sessions • Develop and maintain a deep understanding of industry trends, customer needs and competitive landscape to inform design strategy • Work across design, research, and Amazon to create strong relationships with senior leadership and stakeholders• Utilize strong storytelling and presentation skills to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders• Seek opportunities to make improvements to team efficiency and processAbout the teamFutures Design is the advanced concept design and incubation team within Amazon’s Device and Services Design Group (DDG). We are responsible for exploring and defining think (very) big opportunities globally and locally — so that we can better understand how new products and services might enrich the lives of our customers. We focus on a 3–10+ year time frame, with the runway to invent and design category-defining transformational customer experiences. We envision foreseen futures through powerful story-telling to understand customer challenges and possibilities.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience working with stakeholders to plan and execute programs that are strategic in nature- Experience leading and facilitating cross-function design workshops, sprints and ideation session, ensuring active participation and diverse perspectives across remote, hybrid and in-person formats- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...