Seattle

Have you ever thought about what it takes to detect and prevent fraudulent activity in hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging fraud threats? Our mission in Buyer Risk Prevention (BRP) is to make Amazon.com the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. As a Sr. Risk Analyst in BRP, you will be responsible for analyzing terabytes of data to identify specific instances of risk, broader risk trends and points of customer friction. You will develop scalable solutions for fraud prevention. In addition, you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.Key job responsibilitiesPerform complex data analysis to proactively generate actionable insightsOwn the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL and other BI toolsDesign and implement various visual dashboards in order to make insights available to team members, stakeholders and our customersSupport cross-functional teams on the day-to-day execution of projects and initiativesEnable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable formatPreparing and delivering business reviews to the senior management team regarding progress and roadblocksCommunicate complex analysis and insights to stakeholders and business leaders, both verbally and in writingA day in the life1. Review instances of large organized fraud attacks and create comprehensive mitigation strategies2. Leverage internal tools and design dashboards to identify and report anomalous purchase behaviors3. Create and maintain dashboards that detect and inform stakeholders (such as payment product owners) on how to stop fraud4. Leverage internal tools and design dashboards to identify and report anomalous purchase behaviors About the teamOur team consists of Business Analysts, Data Scientists, Business Intelligence Engineers and Applied Scientist rolling under the core Buyer Risk Prevention Machine Learning Team. We evaluate instances of organized buyer fraud attacks on Amazon platform WW across various payment methods. We collaborate closely across multiple functions in order to mitigate these attacks through various short and long term solutions.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

The Senior Risk Manager plays a crucial role in driving the organization's risk management initiatives and ensuring compliance across global function. This individual will champion the adoption of new tools and programs that fortify the organization compliance efforts. They will leverage their influence to shape behaviors, spearhead projects in collaboration with legal, business partners, Product and Science team, and foster cross-functional team commitment to upholding Amazon's quality standards and maintaining strict compliance in RISC organization.A key responsibility of the Senior Risk Manager is to meticulously monitor and analyze daily, weekly, and monthly risk metrics, providing comprehensive reports to onsite management teams and corporate reporting systems. This individual will ensure unwavering adherence to all corporate compliance program expectations and applicable federal and state laws. They will conduct comprehensive risk assessments on existing processes and new product assortments, identifying potential vulnerabilities and recommending appropriate risk mitigation strategies to the corporate compliance team. These recommendations may encompass process improvements, training enhancements, and other measures to effectively manage and mitigate identified risksAbout the teamThe Compliance Health team acts as ‘the pulse of Worldwide Regulatory Intelligence, Safety, and Compliance (RISC) function’. The primary role is to develop and implement processes that mitigate risks associated with our product catalog. We spearhead efforts to establish risk metrics, standardize procedures, and streamline processes across all teams within RISC. This is achieved by identifying gaps or deficiencies in existing processes, re-evaluating standard operating procedures, and proactively addressing new risk signals.The Compliance Health team members are dedicated subject matter experts who assume accountability for identifying vulnerabilities and reducing risks within our product catalog. The top priority is risk mitigation, and to collaborate closely with global program leads to establish and standardize risk reduction processes. Through these efforts, the team plays a pivotal role in enhancing the overall safety and compliance of our offeringsBASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Product Safety policy lead will own analysis and risk assessment activities required to formulate solution design and implementation of WW product safety polices. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end to end product safety solutions. Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure WW customer safety. Key job responsibilities1. The Senior Risk Manager supports new tools and programs supporting the store's global compliance efforts. 2. This person will influence behavior, plan solution designs with multiple teams including legal/business partners, and inspire cross-functional team commitments all while complying with Amazon quality standards. 3. The Senior Risk Manager will maintain daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. This person will ensure compliance with all corporate compliance program expectations and applicable federal, state, and local law. 4. This person will conduct risk assessments related to existing processes and new product assortment. 5. This person will also recommend appropriate risk mitigation measures to corporate compliance, including process change and training considerations.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Are you interested in being part of a high visibility, strategic team focused on improving the customer experience? The Regulatory Intelligence Safety and Compliance team protects customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products. We're seeking an experienced Risk Manager to lead the development and implementation of Amazon's new Misleading Claims program. This role will define and execute strategies to protect customers from deceptive product claims across our marketplace. The ideal candidate will build comprehensive policies, design enforcement mechanisms, and coordinate cross-functional efforts across Product Quality, Legal, Tech, Science, and Ops teams. You'll develop scalable solutions leveraging ML/AI technologies, establish success metrics, and create seller education programs. Strong stakeholder management, technical understanding, and experience with trust and safety programs are essential. This role requires excellent judgment in balancing customer protection with seller success.Key job responsibilitiesThe successful candidate will: - Have a deep understanding of e-commerce trust challenges, experience with policy development, and proven ability to launch complex programs at scale. - Collaborate across cross functional teams – legal, operations, business, finance, data, and tech teams to set up the new program- Provide data-driven and actionable insights to senior stakeholders to influence roadmaps and align on solutions - Develop key metrics and performance indicators to track progress against business objectives and measure resultsAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent- Experience at consulting firms or equivalent- Ability to work on large data sets to draw insights ...

The Senior Risk Manager supports new tools and programs supporting the store's global compliance efforts. This person will influence behavior, plan projects with legal/business partners, and inspire cross-functional team commitments, complying with Amazon quality standards, and maintaining restricted products operations compliance. The Senior Risk Manager will maintain daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. A day in the lifeHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Are you interested in being part of a high visibility, strategic team focused on improving the customer experience? The Regulatory Intelligence Safety and Compliance team protects customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products. We are seeking an experienced Sr. Risk Manager to build out a new strategic program that will partner with product experts and industry leaders to identify new or emerging risks to customer trust. Key job responsibilitiesThe successful candidate should have strong business, communication, and writing skills, proven ability to drive solutions to mitigate risk, and be capable of working independently in an ambiguous environment. The successful candidate will also: - Develop and implement novel solutions to triage and investigate risk reports from product experts- Partner with external industry leaders and product experts - Collaborate across cross functional teams – legal, operations, business, finance, data, and tech teams to continuously improve the program- Deep Dive industry and expert reports of potential emerging risks- Provide data-driven and actionable insights to senior stakeholders to influence roadmaps and align on solutions - Plan and conduct periodic business reviews with leadership team- Embrace the use of data analytics to drive solutions, track improvements and reduce costs to serve- Manage several projects simultaneously with precision and accuracy- Develop key metrics and performance indicators to track progress against business objectives and measure resultsAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can procure compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.AWS Commerce Platform (CP) provides the back- and front-end services that enable AWS Service teams to sell to AWS customers, as well as allowing AWS customers to purchase AWS Services and to understand and manage their infrastructure costs. Because we sit at the nexus of all AWS Services and end-customers, we work closely across all AWS teams to ensure that we offer a great customer experience.The Risk, Audit, Accounting, and Compliance (RAAC) team is seeking a Sr. Risk Specialist to support the Commerce Platform organization with government regulations, with a heavy focus on SOX and General Data Protection Regulation (GDPR). The Senior Risk Specialist will be responsible for managing and ensuring GDPR and SOX compliance within a fast-paced, dynamic, and agile environment. This role requires a strategic, hands-on individual with a strong understanding of data privacy and financial compliance regulations, particularly in the context of a rapidly changing business environment. The Senior Risk Specialist will collaborate with cross-functional teams to implement effective risk management strategies, conduct compliance assessments, and ensure that the organization adheres to GDPR and SOX requirements across its operations.Key job responsibilities• Develop and maintain a library of relevant government regulations (e.g. GDPR, SOX) which impact AWS Commerce Platform frameworks and operations• Develop and manage yearly launch forecasts and working backwards plans to ensure timely onboarding of necessary applications and controls.• Partner with Accounting teams to create and maintain accurate Revenue Process Flowcharts for Commerce Platform organizations on a yearly basis.• Support additional compliance initiatives, including Data Retention and regional-specific audits.• Lead cross-functional projects related to compliance across the Commerce Platform organization• Create operational mechanisms to address recurring escalation patterns and persistent challengesA day in the lifeA Sr. Risk Specialist in this role wears many hats, balancing both SOX financial controls and GDPR data protection requirements. The day involves constant communication across multiple departments—legal, IT, internal/external audit, and finance—to ensure the organization adheres to complex regulatory frameworks. There’s a lot of documentation and reporting involved, along with proactive monitoring of controls and risk mitigation efforts. The pace is fast due to the size and complexity of the billing organization, with frequent adjustments and changes required as new risks and compliance challenges arise.About the teamOur team is dedicated, collaborative, and committed to ensuring the highest standards of compliance. We work hard to meet the complex challenges of SOX and GDPR, while fostering a supportive and inclusive environment. We believe in the power of connection—whether through cross-functional collaboration or regular team-building activities. We also prioritize work-life balance, understanding that a healthy, balanced team is the key to long-term success. Together, we strive for excellence while supporting each other both professionally and personally.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Intermediate knowledge and experience working with Regional/Global Compliance Regulations (GDPR, SOX, etc.) ...

The Amazon Robotics team is seeking broad, curious engineers to join our robotic manipulation team. We holistically design, build, and deliver end-to-end robotic systems. Our team manages core infrastructure and tools that serve as the backbone of our robotic applications, enabling roboticists, machine learning scientists, software engineers, and hardware engineers to deploy systems in the field.Key job responsibilities- Define, expand, and explore the design space for complex, multidisciplinary robotics and automation problems.- Identify and evaluate cross-functional tradeoffs between design alternatives, including impact on performance, schedule, cost, risk, complexity, and scale- Break down and frame problems using concept of operations, use cases, structural/functional decompositions, and other system representations to clarify needs and align technical teams. - Identify design choices to ensure our products are safe, reliable, and usable, and can be deployed and fostered at Amazon scale.- Perform technical risk assessments, devise mitigation plans, and create system test strategies.- Define and continually refine metrics for measuring the performance and success / failure rates of Robotic operations.- Build quantitative models and analyses (Excel, MATLAB, Python, internal tools) to conduct trade studies, refine requirements, and interpret key system drivers across the integrated systems of systems- Develop and communicate system integration and evaluation, strategies and plans for program learning, technical risk reduction, verification, and validation- Drive and prioritize execution of system test campaigns that span lab and field testing environments along with subsystem development and test teams (test readiness reviews, test execution, post-test study and reporting)A day in the lifeA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS or equivalent in Electrical Engineering, Aerospace Engineering, Mechanical Engineering, Computer Science, Computer Engineering, Systems Engineering, Operations Research, Mathematics, Physics, or another STEM discipline.- 6 years or more of experience with eliciting and clarifying business and end user needs, and connecting those needs to system concepts, requirements, and designs. - Experience leading technical collaborations and creating alignment across diverse groups (e.g. hardware engineering, software engineering, program management). - Experience identifying and analyzing dependencies, tradeoffs, and sensitivities across multi-disciplinary systems. ...

Come be a part of a rapidly expanding $35+ billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities- Develop Amazon Business Sales Compensation (ABSC) Policy- Update and maintain ABSC Policy in-year and during annual planning- Document Sales Compensation Policy - Communicate / train sales compensation participants and partners on policy matters- Partner internally and externally to understand policy needs - Assist in Sales Compensation Governance by interpreting policy and advocating for policy implementation About the teamAmazon Business represents an incredible opportunity to address a vast new market segment and customer base. We are focused on building solutions that enable businesses to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces, and regions. Our customers include all types of businesses ranging from individual professionals to small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customers so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years experience supporting sales teams in a sales compensation capacity. ...

Transparency by Amazon represents an opportunity to raise retail industry standards around authenticity, product transparency, and supply chain tracking. Transparency is a strategic new Software-as-a-Service (SaaS) product launched by Amazon for the global consumer goods industry. We are focused on building a global service which allows brands and consumers to trace the origin of items throughout the supply chain ensuring only authentic items enter the supply chain. The Transparency service is focused on preventing the receipt and sale of counterfeit goods both online and offline. Our customers include individual consumer brands who sell both on and off of Amazon direct and through a network of third-party sellers.Key job responsibilitiesAs a Sr. Account Executive you will work with several internal stakeholder teams to qualify, recruit and manage Enterprise-level brands and manufacturers for our solutions as well as contribute towards a go-to-market strategy as we grow the Transparency product features. Working in a start up, you will have an opportunity to shape how we execute our vision through collaboration with large industry partners, as well as internal and external stakeholders. Within approved guidelines you’ll negotiate agreements, communicate how our service works, ensure brands' ability to participate successfully in our program, and ensure a thorough hand-off to the brand onboarding team.BASIC QUALIFICATIONS- 7+ years of B2B or enterprise sales with a focus on hunting new business experience- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...

We seek an analytical thinker who has experience developing, executing, and refining growth strategies to lead a newly created ad sales strategy and planning function. Advertisers leverage Amazon’s data-driven insights, engaging creative formats, and diverse placements to reach the right audiences to grow their brand. Our ad sales team informs, educates, and supports advertisers across six continents. Success in this role requires defining ambitious goals regarding how our sales team can better serve advertisers drawing on best practices across Amazon and the digital advertising industry, developing internal relationships to align product, finance, recruiting, and account management teams on inputs needed to hit these goals, and inspecting and removing blockers as teams execute on these goals.A qualified candidate thrives in articulating complex concepts to cross functional audiences using internal metrics, voice of the customer, and industry trends to support recommendations. Amazon’s environment is fast-paced, rewarding entrepreneurial thinking, flexibility, detail-orientation, ruthless prioritization, enthusiasm, and comfort working across continents and time zones.Key job responsibilitiesBuild relationships with product, marketing, finance, and HR leadership to define multi-year operating plans for global division of ad sales, including revenue, product adoption, and headcount targets• Own quarterly business reviews, leading finance, sales, and strategy leads in compiling a document for ad sales VPs, guiding deep dives as needed• Define metrics, tools, and processes needed to set and achieve product adoption, revenue, and sales productivity goals• Identify gaps to goals, build mechanisms to close, implement change with peers in leadership, monitor impact, and enable ad sales to deliver on ambitious targets• Develop best practices for improving sales productivity and cascade across teams in 15 countriesA day in the lifeThis role will be evenly split between primary research and analysis, authoring strategy documents, and leading internal review meetings requiring a mastery of influencing senior leaders without direct authority.BASIC QUALIFICATIONS- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Experience analyzing data and presenting insights to the senior leadership ...

The Amazon Devices Business Development organization is looking for a results-oriented, data-driven Sr. Salesforce Developer to hold an engineering leadership role managing our Amazon Devices Business Development team Salesforce instances.Key job responsibilitiesTo be successful in this role, you will have to: 1) build relationships with internal stakeholders, 2) own change management, 3) look across teams for standardization, 4) design solutions for efficiency and scale, 5) enjoy solving problems, and 6) clearly articulate business technical requirements verbally and in writing. The successful candidate will be comfortable in operating in an ambiguous space with strong technical ability, project management skills, and background in building products and APIs from the ground up. We are looking for someone with a curious mind, great attention to detail, and be able to effectively prioritize and multi-task while managing numerous simultaneous projects.This role will be responsible for identifying internal and external solutions to business requirements, designing and setting up complex integrations into our existing Salesforce architecture and workflows, and driving seamless connectivity across tools. You will design and develop enterprise solutions across Salesforce, Marketing Cloud, Data Cloud, Pardot, and AWS tools such as S3, establishing efficient, scalable integrations that align with Amazon Devices Business Development needs.Key job responsibilities• Develop Solutions: Manage configuration/coding of new and existing Salesforce features, including user management, security, custom objects, page layouts, validations, flows, and other 3rd party applications.• Design Solutions: Act as a strategic technical leader to provide architectural guidance and recommendations necessary to promote & accelerate adoption of Salesforce to internal teams.• Architecture: Lead architectural discussions and design exercises to create world-class solutions built on Salesforce and AWS while ensuring solutions can be reused across Amazon.• Multi-Platform Solutioning: Build solutions in Salesforce.com leveraging Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs.• Integrations Management: Support cross systems integrations across native Salesforce ecosystem, backend services, and AWS technologies.• Internal Collaboration: Partner with product team to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value.• Requirements Gathering: Participate in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products.• Process Improvement: Pro-actively identify opportunities to leverage Salesforce in innovative ways to improve existing business processes, and support an organization scaling at a rapid pace and provide expertise and recommend when to use configuration vs. code vs. out-of-the-box products.• Governance: Manage Salesforce support requests and any escalated needs of users by providing prompt and complete resolution to technical challenges and business support issues.• Compliance and Quality Assurance: Ensure compliance with company policies, industry regulations, and implement measures to continuously monitor and improve systems oversight.A day in the lifeAs a Sr. Salesforce Developer, you will be responsible for managing Salesforce development and design for the Amazon Devices Business Development organization. In conjunction with daily governance responsibilities, you will drive product roadmap features, requirements, and prioritization on behalf of the supported Business Development teams. The successful candidate will be experienced at leading cross-functional projects, business requirements gathering, Salesforce design optimization, managing multiple integrations, and overseeing interdependent systems. You will balance earning our stakeholders’ trust while delivering against tight timelines and managing stakeholder feature adoption. A desire to dive deep to understand the business and ability to build a trusted network of Salesforce peers is essential to this role.About the teamAs a member of the Business Development Sales Operation (BDSO) team, you will impact solutions across the Amazon Device Portfolio (Echo, Fire TV, Fire Tablet, Kindle, Blink, Ring, and eero). BDSO is a centralized operational team that works across business development organizations to drive processes, tools, and systems that unlock scale and enable emerging business opportunities. This role is critical to the success of the Amazon Devices strategy, working across Amazon Devices peers to enhance cross-organization collaboration and efficiency through Salesforce. Our team currently owns two Salesforce instances, one Data Cloud instance, and 1 Marketing Cloud instance utilized for business development pipeline management, planning, and forecasting globally. Business development operations and systems are managed with a focus on sustainability and continuous improvement to enable scalability and new business models.BASIC QUALIFICATIONS- Bachelor's degree- Experience leading the design, automation, deployment, and support of large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with CI/CD pipelines build processes- Certified Salesforce Platform App Builder or Developer (DEV-401) Certification or equivalent experience- 5+ years of non-internship professional software development experience- 5+ years of Salesforce development experience using Apex, Visualforce, Lightning component frameworks, triggers, batch apex and Salesforce APIs at a large organization- 2+ years of experience in Salesforce point and click configuration using flows, validation rules, setup, roles & profiles, reports and dashboards at a large organization- 2+ years of AWS experience EC2, S3, ECS, Lambdas, EventBridge, SNS, SQS, SES, CodeCommit etc. and proficiency in integration technologies (JSON, REST, SOAP, GraphQL)- Experience writing technical documents, project plans and progress reports to leadership and to stakeholders- In-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture- Experience with Salesforce Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, and Experience Cloud- Experience with SQL or Redshift and pulling data via queries ...

The Stores Economics and Science (SEAS) team is a Stores wide interdisciplinary science and economics team with a peak jumping mission: we apply expertise in science and engineering to move from local to global optima in methods, models, and software. We pursue this mission by leveraging frontier science, collaborating with partners across Amazon, and learning from the tools, experience, and perspective of others. Our approach involves solving problems first at a small scale to prove concepts, and then scaling successful solutions to drive broad impact.Economics and emerging machine learning (ML) remain the two key focus areas for our team. Emerging ML represents the interdisciplinary connective tissue of SEAS. We use this focus area to keep our tools sharp by keeping up with the state of the art in ML, causal sciences, and experimentation; and to perform transfer learning across fields through applied work in collaboration with top scholars in those fields.Key job responsibilitiesAs a Software Engineer, you will collaborate with the top scholars, economists, machine learning scientists and other SDEs across the company to develop, test, and deploy services that implement a wide range of econometric and machine learning models for some of the most confidential projects at Amazon. This requires the use of sophisticated distributed systems, the processing and visualization of Big Data and application of advanced ML techniques. A successful candidate should have a passion for innovation, interest in cutting-edge technology, and excitement about working in a high-impact domain.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience in machine learning, data mining, information retrieval, statistics or natural language processing ...

About Us:At Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to help us deliver great customer experiences. We are looking for a dynamic, customer-obsessed, and innovative Senior Software Development Engineer to join our Amazon Private Brands team. Our Private Brands offer customers outstanding quality at great prices, and we are looking for software engineers to build new systems that will help customers discover our Private Brands products.Are you interested in being part of a high-impact and growing business? Are you passionate about creating best-in-class software using AWS and Machine Learning?The Amazon Private Brands Discovery team helps customers discover and engage with new, popular, and relevant products and categories from our private brands across Amazon worldwide. We do this by combining technology, science, innovation, and creativity to build new customer-facing features and experiences.About You:You are a Senior Software Developer looking to challenge yourself to solve complex problems at scale. You want to exercise and expand your creative thinking skills and technical chops to become an even deeper expert in the discovery space. You are a true owner, passionate about the business, and drive relentlessly to optimize and improve our deliverables, allowing the business to move at a fast pace. You collaborate with product managers, applied scientists, and partner teams. You are comfortable with ambiguity and willing to develop quick proof of concepts, iterate and improve. You create extensible designs and easy-to-maintain solutions with the long-term vision in mind. You evaluate and make decisions around the use of new or existing software products and tools. You mentor junior engineers.The team offers highly motivated engineers diverse challenges building world-class, highly available service technologies, comprehending big data, and delivering ML-based solutions.Key job responsibilitiesAs a Senior Software Developer, you will be responsible for designing, developing, testing, and deploying distributed systems and large-scale solutions for our customer base. In this, you will collaborate with leaders, work backwards from customers, identify problems, propose innovative solutions, and relentlessly raise standards. You will also drive the system architecture, spearhead best practices that enable a quality product, and help coach and develop junior engineers. A successful candidate will have an established background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast paced environment.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

The AWS Search Marketing team is looking for a paid (SEM) and organic (SEO) search expert to join as a Sr. Marketing Manager. The role will sit within the Search Experience (X) function of the team, focused on developing exceptional experiences for prospects and customers we engage on external search engines such as Google and Bing.This person will be customer obsessed and able to pair data and anecdotes to determine strategic opportunities to make Search a valuable experience to all customers, whether they are creating an AWS account for the first time or have been a long-time customer. This person will be able to define business opportunities and contribute to strategy development. This person will own mechanisms and project roadmaps focused on delivering improved customer journeys and work with stakeholders to iterate on learnings. Key job responsibilities*Be customer obsessed. View search engine activity through the lens of AWS prospects and customers.*Identify opportunities to improve the customer experience through SEO and SEM strategy and tactics.*Utilize data and anecdotes to support decisions. Be comfortable utilizing data and dashboards in a self-serve culture. *Write documents to articulate opportunities to Search marketing team members and other internal stakeholders.*Make recommendations on strategy, investment allocation (ie ad spend or tool investments), and roadmap prioritization.*Ownership on components of programs such as whether paid search campaigns, bidding, or page content recommendations.*Partner with other Search team members to drive value from SEM and SEO while doing so more efficiently through improved processes, automation and AI applications. About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience developing strategies and tactical implementation in paid search (SEM). ...

The AWS Cloud Security Response team manages the security and availability of AWS Cloud services. We operate on the ‘AWS’ side of the Shared Responsibility Model to ensure “Security of the Cloud” and to protect our customers. This role requires engineers to work tactically with both internal and external stakeholders to solve security challenges at massive scale, and to think strategically to develop and implement changes to drive automation, scalability and continuous progress for the organization.We’re looking for talented software and systems professionals with a passion for security who thrive in dynamic environments to help us continue to raise the security bar for cloud computing.Successful candidates should:* be able to assess technical vs. business risks and consistently drive internal engineering teams to take the right actions in the appropriate time frames to mitigate risks.* have a good mix of broad and deep technical knowledge and a demonstrated background in information security.* be technically proficient in the fields of network and operating system security, cryptography, software security, security operations, incident response, and emergent security intelligence.* possess a combination of troubleshooting, technical, and communication skills, as well as the ability to manage a mix of disparate tasks which may include small-project and software development work.* be comfortable challenging and escalating to senior leadership to always ensure the best outcome for customers.An ideal candidate should be able to conduct most of the following:* Triage/assess security issues and engage with internal service teams to ensure prompt remediation of issues, escalating internally as necessary to ensure the right level of urgency and engagement.* Participate in efforts to promote security throughout the Company and build good working relationships within the team and with others across Amazon.* Demonstrate high ability and tolerance for extreme context switching and interruptions while staying productive and effective.* Develop pragmatic solutions that achieve business requirements while keeping an acceptable level of risk.* Help with recruiting activities and administrative work.* Mentoring of junior staff and proactive knowledge sharing within the team and across the company.* Fulfill regular on-call responsibilities.Key job responsibilities* Supply oversight of in-flight security issues.* Triage new incoming issues to determine the level of risk they present to AWS, and then accordingly prioritize its remediation in conjunction with the impacted service team.* Communicate the state of these issues to various audiences, both technical and non-technical, at various levels of seniority (up to and including AWS’ Chief Information Security Officer).* Escalate issues to senior AWS leadership if you feel your issues are not being treated at the correct pace due to their impact to ensure that we are putting customers first.* Explore building and improving our tooling to make your own life easier, and at the same time, sharing that benefit with all our engineers globally.A day in the lifeAs part of our "follow-the-sun rotation", you will receive a handoff from global peers and be delegated ownership of various security issues presently in-flight. The issues could relate to any of our 200+ products, so you will often need to learn on-the-fly.You will engage various stakeholders, such as the internal service team who owns the service and it's mitigation, along with AWS Security Leadership, Legal, and the leadership of the involved service team.As the day progresses, new issues will be automatically assigned to you based on your workload and you will be responsible for triaging them, determining their level of impact, and work towards resolving them at the appropriate pace.At the end of the day, you will have documented your work to allow the incoming shift to continue driving issues to resolution.About the teamCloud Response is a team within AWS Security Operations. This team is broadly responsible for the 'AWS' side of the Shared Responsibility Model, and provides oversight of security issues from their identification through to resolution.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Cloud Response operates with a "follow-the-sun model", with teams based around four different geographical locations.We work with other AWS teams to ensure security issues are resolved with the right level of urgency whilst ensuring that our stakeholders are informed.BASIC QUALIFICATIONS- BS degree in Computer Science, Computer Engineering, Electrical Engineering, or 3+ years’ equivalent technology experience.- 3+ years or more of proven experience with a focus in areas such as systems, network, and/or application security.- 2+ years of scripting/coding experience in any language (including Bash/PowerShell scripting). Previous experience in Python scripting would be ideal. ...

We are seeking an experienced, self-motivated Security Technical Program Manager with a background in vulnerability and risk management who will help identify, analyze, and prioritize security risk identified through a variety of sources across Amazon. This work will help drive leadership prioritization and reduced security and compliance risk. Key job responsibilities- Manage and be accountable for security programs and/or projects to reduce security and compliance risk. - Work across various stakeholders to identify and evaluate customer needs and solutions.- Lead the identification and assessment of risk areas for commonality, themes, etc. - Continuously prioritize risk for service teams, security teams, and executive leadership.- Work with security engineers and others to develop technical risk mitigation strategies and approaches. - Communicate clearly and effectively both in writing and verbally with team members, stakeholders, and leadership.- Integrate into various enterprise risk management processes.About the teamAmazon Stores Security - Security & Regulatory Compliance (SRC) is the team responsible for maintaining global regulatory compliance for all Amazon Stores, Devices, and Others to include payment and healthcare compliance. Additionally, SRC works to identify, analyze, and mitigate security risk identified through various compliance activities, pentesting, and other sources.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent ...

Our worldwide vision is to be the most Seller-centric online global community, creating destinations for knowledge, news, inspiration, and celebration, dedicated to helping Selling Partners (SP) develop their full potential and success in the Amazon store.We accomplish this vision with the following three objectives: 1) Build magical experiences to provide SPs opportunities to connect directly with Amazon and each other, thus creating a valuable and inclusive community, 2) Create and govern SP communications and content to inspire, educate, and engage in multi-directional channels between SPs and Amazon at scale; and 3) Measure SP Perceptions, develop SP Insights, and advocate on their behalf. We are seeking a talented and creative Sr. Social Marketing Manager who has a proven track record with creating high-performing social campaigns. You will own our Seller-facing social handles and manage social strategy and execution for all of our platforms. This role is directly responsible for impacting key KPIs including: reach, followers and engagement goals, anticipating and mitigating any risks and identifying opportunities. You will monitor social media content and performance, industry trends and identify opportunities for growth and improvements. You will partner closely with multiple stakeholders to ensure the best possible follower experience. Key job responsibilities• Own the end-to-end organic strategy for the SellonAmazon Social media platforms, scaling our social presence and driving reach, growth and engagement across key social platforms• Deep dive ROI & opportunity sizing for Social media, develop a corresponding social strategy that engages internal and external partners • Lead and execute comprehensive social marketing strategy for the annual seller conference, including managing live event streaming, developing innovative social media activations, overseeing the event influencer program, and owning the publishing/posting strategy to maximize engagement, reach, and overall impact.• Build, execute, and scale campaigns across our organic platforms, and continuously innovate on opportunities for channel expansion. • Manage key internal relationships, owning the content ideation and briefing process for seller facing content• Work cross-functionally across broader cross functional teams (e.g., Content, Marketing, PR) to execute campaigns and programs, driving excitement for key product/service launches, and Community building experiences• Set, track and report on performance metrics in regular business metricsAbout the teamOur team is dedicated to supporting new team members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We are deeply invested in your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded Amazonian. BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership ...

Amazon Shopping Video (ASV) is a new strategic program in Amazon Advertising that leverages the potential of video to help millions of customers find product inspiration through videos. ASV is seeking an exceptionally skilled and enthusiastic senior software engineer to help accomplish our mission!At the ASV Distribution team, we are looking for a leader to design, lead and build E2E video experiences (from personalized video recommendations to low-latency rendering and responsive, modern CX). In this role, you'll have significant influence on our technical direction and engineering practices by not just being the tech-lead for the team, but step up as an adviser to the broader ASV Organization. In this role, you will lead and work in niche areas like livestreaming, chat and video commerce where you will have the opportunity to innovate solving technical problems that are unique and rewarding. This is an excellent opportunity for a high-judgment senior engineer who likes to deliver in a fast-paced environment to demonstrate impact and make key architectural decisions that will enable the explosive growth of video in Amazon.Key job responsibilities- Responsible for design and implementation of systems that handle hundreds of thousands of transactions/sec.- Work with Applied Scientists bringing novel algorithms to life, Product Managers, Junior Engineers, UX Designers and function as a quarterback for the team.- Work on a wide breadth of tech (optimize video recommendations, build low-latency rendering systems and responsive, modern CX)- Own the tech roadmap for ASV Distribution team. Build and maintain 3-year tech vision for the team. - Optimize system performance, scalability, and reliability.- Mentor junior engineers and promote engineering best practices.A day in the lifeYou'll work with a cross-disciplinary team to design and implement Video experiences. You'll tackle complex integration challenges, optimize system performance, and guide junior engineers in best practices. You'll act as a quarterback for the team guiding and advising your team and leaders on a day-to-day basis.BASIC QUALIFICATIONS- 7+ years of programming with at least one software programming language experience- 7+ years of non-internship professional software development experience- 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

What does WAF (Web Application Firewall) do? We make it easy for customers to author and associate firewall policies to help protect their web applications from attacks by allowing them to configure rules that allow, block, monitor (count), or CAPTCHA web requests based on conditions that they define. These conditions include IP addresses, HTTP headers, HTTP body, URI strings, SQL injection and cross-site scripting. By supporting association with CloudFront, Application Load Balancer, API Gateway, and AppSync customers can protect their applications and resources whether all in on the Cloud, maintaining on premise data centers, or using a hybrid Cloud approach.What challenges does the WAF Team tackle?We build a highly available low latency distributed system that allows customers to propagate changes worldwide in minutes to respond to active attacks in real-time. We’re fully integrated with several others AWS Services to give customers the insight and control they need.What is special about the WAF Team?We own the direct customer experience as well as the per request processing of rules for CloudFront, API Gateway, Application Load Balancer, and AppSync. Not only do we build an AWS Security service, but we’re a customer of AWS using other AWS services to provide the solutions to our customers that scale and seamlessly integrate with their existing workflows. Leaders on our team get to solve some of the hardest computer science problems including building highly available distributed micro-services and global scaling across both AWS Regions and CloudFront edge locations.Who we are looking for?We're looking for someone that can play a lead role on the team and influence how we design, develop, build, deploy and support AWS WAF. To be successful in the role, you must be able to research, innovate and create unique solutions. There is no precedent to follow in this problem space. You will be involved from inception to deployment and beyond. You’ll interact with our customers, gathering requirements, designing, implementing, testing and supporting the product operationally; soup to nuts. You will be expected to use your technical background and have a significant impact on the direction of AWS WAF as well as new services that we develop in the future.Key job responsibilitiesKey job responsibilitiesIn this role, you will be a technical expert with significant scope and impact. You will work closely with a group of Software Development Engineers, Product Managers, and Data Scientists to fully own and deliver advanced ML based capabilities in the product.Successful candidates must have:Strong software engineering background with familiarity or experience with data analytics and machine learning based systemsExperience working in high scale environments where automation is key to successA preference for Agile methods, strong coding and documentation practices.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...