If you are an experienced professional with a passion for driving change and impact at a Global scale, you might be a fit for the Amazon Device Global Logistics (DGL) Sr. Operations Team Manager. Come armed with your knowledge for a position where you will own and drive strategic plans to satisfy the demanding logistics needs in markets worldwide. If you thrive managing teams that drive large, impactful programs, optimizing operations and driving results, we have an incredible professional opportunity for you to be an integral part of the DGL team.
Why DGL – As a global logistics provider for devices, you will have the opportunity to be part of a company that operates on a worldwide scale. Your work will directly impact the movement of products and materials across continents, helping to connect customers and businesses globally. This allows you to play a vital role in enabling the worldwide distribution of innovative technologies and devices. The logistics of moving devices globally presents unique and complex challenges that require innovative solutions. You will be working at the forefront of logistics, tackling problems around managing inventory, optimizing transportation, navigating customs regulations, and ensuring timely last-mile delivery - all while leveraging the latest logistics technologies and data analytics. This allows you to continuously develop your skills and expertise in dynamic, cutting-edge logistics. In this role, you will have significant influence over how products ultimately reach end customers. Your ability to design and execute efficient logistics strategies can directly impact product availability, customer experience, and the overall commercial success of the devices. This gives you a sense of ownership and direct contribution to the company's growth and performance.
Job Summary: The Senior Operations Logistics Manager is responsible for overseeing the end-to-end logistics operations for a large multinational organization. This role manages a team of regional logistics managers located around North America and is accountable for ensuring the efficient and cost-effective movement of materials, products, and resources regionally. The Senior Operations Logistics Manager works closely with cross-functional teams to optimize supply chain processes, identify and mitigate risks, and drive continuous improvement initiatives. The role will be a key strategic partner, leveraging their deep logistics expertise to influence the design and integration of Amazon's large-scale logistics systems.
Key Responsibilities:
• Manage a team of regional logistics managers located in North America.
• Oversee the planning, coordination, and execution of all global logistics activities, including transportation, warehousing, customs clearance, and last-mile delivery
• Develop and implement effective logistics strategies to support the organization's overall business objectives and supply chain goals
• Monitor logistics performance metrics and KPIs, identify areas for improvement, and implement corrective actions as needed
• Collaborate with procurement, production, and distribution teams to ensure seamless integration of logistics operations
• Identify and assess logistics risks, such as supply disruptions, capacity constraints, or regulatory changes, and develop mitigation plans
• Support negotiations and manage contracts with third-party logistics providers, carriers, and other vendors to optimize costs and service levels
• Lead the implementation of new logistics technologies, such as transportation management systems, warehouse management systems, or predictive analytics tools
• Stay up-to-date with industry trends, best practices, and regulatory changes that may impact global logistics operations
• Provide strategic recommendations to senior leadership on logistics optimization opportunities and resource allocation
Required Qualifications:
• Bachelor's degree in logistics, supply chain management, or a related field
• Minimum 10 years of experience in a senior-level logistics or operations role, with demonstrated experience in managing a global supply chain
• Proven track record of leading and developing high-performing teams
• Excellent problem-solving, decision-making, and analytical skills
• Strong understanding of transportation modes, customs regulations, and international trade practices
• Proficiency in logistics management software, data analysis tools, and ERP systems
• Effective communication and stakeholder management skills
The ideal candidate will possess demonstrated ability to take large, complex and ambiguous concepts and simplify them for team learning's, development and overall team success in delivering results that improve customer experience, and costs. Maturity, high judgment, keen ability to influence, analytical prowess and leadership skills are essential to success in this role. Candidates with proven experience working in developing high performing supply chain teams are ideal.
BASIC QUALIFICATIONS
- 5+ years of with Excel experience
- Bachelor's degree, or 5+ years of professional or military experience
- Experience working with complex data sets
- Experience communicating results to senior leadership
PREFERRED QUALIFICATIONS
- Knowledge of statistics or other analytical techniques
- Experience with SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.