Senior Product Manager, Amazon Payments

Job summary
Amazon is reinventing on behalf of the business customer to offer the same ease and convenience that they have come to expect at home. Amazon Business is focused on building the most innovative Business-to-Business (B2B) buying, purchasing and management destination in the world. We are recruiting to make this vision a reality within the Business Payments Products organization to make the customer’s shopping and paying experience delightful.

The Role
The Business Payments Products team manages Amazon’s business credit programs. We are looking for a Senior Product Manager with proven experiences in thought leadership, product development, and detailed execution to own and drive the expansion and adoption of our business credit products. The successful candidate will work backward from the customer to innovate on product features, design the end-to-end customer experience for our credit programs and work with engineering teams to deliver the same. The scope of this role stretches across multiple Amazon organizations and requires close partnership with stakeholders with diverse backgrounds, as we look to create additional internal and external business opportunities further deepening the integration of our products with Amazon Business and external partners.

The ideal candidate will be entrepreneurial, self-sufficient, and strong in more than one or all of the following areas:

- Lead product definition – Own and drive the customer working backwards strategy, tenets, long-term goals and develop new product features and services that deliver bar-raising customer experiences.
- Drive product creation – Work with dedicated engineering, design, and research teams to build and iterate upon your product. Partner with teams in other organizations to ensure support and visibility of your and the broader team’s plans. Manage trade-offs effectively. Earn trust across a range of stakeholders and partners.
- Project management, including creating business justifications and functional requirements for product features and services.
- Own executive reviews – Present business and product vision, progress, and dependencies to executive stakeholders in multiple teams. Also contribute to broader team and organizational planning documents, including owning and driving them for your area of the business and product.
- Create and drive business strategy – Define how we measure success. Own reporting on KPIs, recommendations that use data to optimize them, and execution of those optimizations.
- Drive mechanisms to optimize the team’s efficiency, alignment and ability to scale.
- Lead the product go-to-market process, user testing, defining and managing program metrics.

This position involves regular communication with management on risks, financial performance and operational program metrics. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will also have superior analytical abilities and a track record of finding practical, simple and creative solutions to complicated problems without sacrificing quality or core functionality.

Key job responsibilities
Define, own and execute the product roadmap. Propose and incorporate feedback from senior leaders in an ongoing basis to ensure the roadmap meets the needs of customers and business objectives through a multi-year plan.

About the team
The Business Payment Products (BPP) team leverages partnerships with third party financial institutions/ Non‐banking FI [FIs / NBFIs] to:
- Enhance the E2E payment experience by creating disproportionate value for businesses purchasing on Amazon Business (AB)
- Drive customer engagement and adoption of AB globally by developing payment products, features and services that generate High Value Actions (HVAs) to increase share of wallet
- Maximize Amazon’s free cash flow through the development of financial services programs for business customers