As a Senior Product Manager – Technical, you will (1) assist in defining the customer journey from sign-up, sign-in and usage of Alexa on Alexa built-in devices, (2) assist in defining the CX for Alexa set up on Alexa built in devices, and discovery CX for various high value Alexa experiences on a Alexa built-in device, (3) support in managing a portfolio features that enables daily engagement for Alexa customers and Alexa Enterprise partners (4)assist in designing strategies to deepen existing customers’ relationship with Alexa outside of Echo devices; and (5) collaborate with OEM partners to provide them with tech requirements to include Alexa built-in voice experiences in their own product portfolio.
Key job responsibilities
Key job responsibilities
• Assist in develop tech and product requirements, design specifications, go-to-market plans, and partner communication strategy for key product features
• Support the product vision and go-to-market strategy for a new strategic business
• Create buy-in for your vision across the Alexa organization and with external partners
• Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results
• Establish key performance indicators, drive feature adoption, and measure the health of your product and business
• Assist in creating and influencing product roadmaps across a large organization
• Define the Video experience for Content Search and Recommendation for Alexa Built-in Smart TVs.
A day in the life
As a Senior Product Management-Technical, you will work with customers to assist in define the product vision and business plan for a new, strategic Alexa business. You will get buy-in on your vision from customers, partners, and executives across the company. You will collaborate with design and engineering leaders to assist in define product requirements, delightful user experiences, and a scalable architecture. You will collaborate with marketing, PR, and BDSA leaders to assist in define how to take your products to market and drive broad adoption. You will partner with design, engineering, business development, solutions architecture, and finance leaders to support build roadmap(s) . You'll also partner with customers and OEM partners to provide them with APIs or device specs to build the NorthStar Alexa built-in experiences for Smart TVs, Speakers and more device form factors.
About the team
The Alexa Enterprise (AE) mission is to extend Alexa's capabilities and services to partners, accelerating Alexa's vision of creating the smartest, most capable and trusted AI personal assistant. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice to support their staff and delight their customers.
Our team values work-life harmony and a diversity of lifestyles and family schedules. We enjoy regular No-Meeting, Work-From-Home, and Take-It-Easy days. We love solving ambiguous problems for our customers. We Think Big, Deliver Results, and Earn Trust. We rapidly create and deprecate mechanisms that help us be more effective and connected.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.