In this role, you will excel at investigating, understanding, and designing experiences that balance customer desirability (what employees want) with business viability (what the company needs). Your passion is translating abstract concepts into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes.
The ideal candidate approaches challenges with clarity and empathy, inspires others, and is driven to solve problems at a massive scale. As a hands-on creative leader, you will establish a vision and strategy, always putting the needs of our customers (Amazon employees) first.
In this cross-functional role, you will collaborate with business units, product teams, and executive leadership to identify and execute on opportunities. You will distill customer insights into actions that benefit the organization, serving as the voice of the employee with senior leadership.
If you are passionate about using design to inform early strategic decision-making, enjoy working closely with diverse and highly skilled teams, and want your efforts to translate into real impact on the employees of one of the largest companies in the world, we encourage you to apply.
This position can be based in our offices in Seattle, Austin, or Arlington.
Key job responsibilities
- Delivering complex design solutions where the product strategy may not be fully defined
- Analyzing customer problems and data to design delightful solutions at scale
- Leading strategic alignment across teams using expertise in UX disciplines and processes
- Creating user-centered designs through research, analysis, and close collaboration with product and business partners
- Quickly generating user flows, wireframes, mockups, and prototypes to conceptualize new initiatives
- Clearly communicating design work to leadership an across different audiences
- Mentoring other designers and raising the bar for design quality
- Applying systems-level design thinking to drive scalable solutions
About the team
The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and design to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.
BASIC QUALIFICATIONS
- 10+ years of design experience
- Have an available online portfolio
- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
- Experience in life cycle design projects from design strategy through execution
PREFERRED QUALIFICATIONS
- Experience providing and effectively communicating strategic and tactical recommendations based on data
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.