Principal Technical Program Manager, Prime Gaming

Prime Gaming is seeking a Principal Technical Program Manager to join our team. In this role, you will be responsible for 1) oversight and coordination of highly complex cross-functional programs and 2) defining product development planning and tracking mechanisms. You will leverage your program management skills, technical knowledge, and business acumen to simplify and orchestrate delivery of highly impactful programs and features. You will collaborate with senior leaders and cross-functional stakeholders to negotiate trade-offs, balance technical and customer facing needs, and deliver crisp and clear communication to ensure alignment or escalation as needed. You will leverage your deep understanding of product and tech processes to define new standards for how we plan, sequence, size, and track our work. This will help create improved visibility and inspection so that we can maximize our delivery velocity and confidence. You will also help educate and coach the broader team on best practices to scale your impact.

Our target opportunity is massive, but also ambiguous. The ideal candidate will be able to thrive in a dynamic, fast paced environment while balancing a mix of program, operational, and strategic responsibilities. You will deliver status updates, actively drive progress forward, and seek to resolve escalations by leading through influence. You have the ability to think strategically, act tactically, write effectively, and display strong analytical and critical thinking skills.

Key job responsibilities
- Define detailed program plans with clear tasks, sequencing, ownership, and success criteria for large-scale, complex initiatives
- Own oversight, coordination, launch, and success of new big bet, high priority programs
- Ensure transparency, alignment and regular communication of strategic programs to stakeholders across business, tech, marketing, and broader partner teams
- Be able to roll-up your sleeves to author Business Requirements Documents
- Define, align on, and launch new end-to-end product development processes from ideation to post-launch analysis including cross-team program planning, intake, roadmap reviews, velocity tracking, etc
- Continually deliver and inspect standardized, scalable, automated, solutions to ensure the team is delivering the right projects, at the right time, with the right resources
- Drive the creation of a sequenced, integrated portfolio roadmap of program initiatives and features
- Define and drive adoption of best-in-class program management mechanisms
- Lead goal alignment and tracking with portfolio stakeholders
- Develop deep knowledge of our suite of tools (JIRA, Confluence, etc.) to deliver clear program progress and up to date tracking
- Analyze data and report key business and operational trends
- 10% travel may be required

About the team
Prime Gaming, part of Amazon Games, is a premium benefit of Amazon Prime and offers full games, a monthly Twitch channel subscription (where available), and more with their Prime membership at no additional cost. We aim to become the essential service for everyone who loves video games, as well as for game developers looking to reach that global audience. Amazon has the technology and scale, and we need your creativity and ideas to build this future. As an international service available to Amazon Prime subscribers, Prime Gaming works in a dynamic, fast-paced environment. Innovating on behalf of our customers is at the heart of everything we do. We are seeking people with passion for games and entertainment to help us continue to evolve and expand on a global level while we add support in more countries.