In this role, you'll drive end-to-end process execution with a bias for action, forging collaborative relationships across AWS People Experience (PXT) and business teams. Your analytical prowess will be put to the test as you dive deep into people and operational metrics, fueling data-driven decisions that propel our organization forward. We're counting on you to design and implement scalable people programs that can keep pace with our rapidly growing business.
As a Principal Program Manager, you'll provide both strategic vision and hands-on programmatic leadership to our Global PXT team, while also partnering closely with AWS and Amazon's central PXT teams. The ideal candidate possesses exceptional project management skills, thrives in a fast-paced, dynamic environment, and demonstrates strong logical thinking and problem solving abilities. You should excel at translating complex data into actionable insights and have a track record of delivering results in ambiguous situations.
Join a fun, passionate, and global team that's committed to innovation. You'll play a critical role in executing our people initiatives, designing reporting solutions, and driving functional excellence. At AWS, you won't just keep up with the pace of technology – you'll help set it.
Key job responsibilities
The successful candidate will be highly analytical, have attention to detail and a passion for process improvement. Ideal candidates will be able to tell stories using data, make recommendations and indicate trends to the business leaders.
Successful candidates will also demonstrate:
• Ability to understand business goals and recommend new approaches, policies and procedures to drive continuous improvement
• Ability to develop and maintain new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards that are easily digestible by business and HR partners
• Ability to enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
• Understanding of statistical analysis, identifying trends and making recommendations based on data analysis
• Ability to author concise documents communicating results to stakeholders, visualizing data where beneficial to drive decision-making
• A true hands-on approach as well as the ability to successfully monitor the "pulse" of the organization
• The ability to think big but also not be afraid to "roll up your sleeves."
• The ability to manage and support multiple priorities simultaneously, have bias for action - orientated on results and driving appropriate solutions
About the team
The AWS Builder Experience Team (BeXT) works backwards from the voice of the Builder to deliver personalized experiences at scale using technology and simplified processes that match the speed and agility of the AWS business. We strive to enable Builders in becoming the best versions of themselves by creating an environment where they can thrive.
BASIC QUALIFICATIONS
• Bachelor’s degree or equivalent professional experience
• 7+ years in program/project management
• 7+ years in HR programs, data analytics and/or high volume recruiting and/or operations management
• Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
• Experience leading relevant HR operational programs, including experience leading cross-functional, global projects.
• Self-starter who can work independently in a fast-paced, ambiguous environment.
• Strong background in building and executing in a highly ambiguous, flexible environment.
• Strong data-driven, business writing skills.
• Experience identifying and resolving issues independently, will take initiative even under unfamiliar or ambiguous circumstances.
• Strong bias for action and “get stuff done” attitude.
• Strong business acumen and ability to integrate HR and business strategies.
• Proven ability to prioritize tasks and to organize workload
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.