Principal PMT (L7), BDT User Experience, Business Data Technologies

At Amazon, data is critical to everything we do, from understanding product inventories across our global fulfillment centers to predicting what products to recommend to customers. Data ceaselessly informs our flywheel, helping us to understand customer needs, onboard new sellers and selection, and identify opportunities for cost savings. Business Data Technologies (BDT) provides trustworthy, intuitive, and cost-efficient solutions for Amazonians to secure, store, analyze, and transform this data at unparalleled scale. BDT owns, develops, and operates Andes, one of the largest data lakes in the world, storing more than 2 exabytes of data, read/written to by 100k+ data pipelines, with >60k monthly active users. To do this, we need extraordinary individuals to build the next generation of data analytics, machine learning, and AI solutions for thousands of scientists, engineers, and analysts who rely upon us to get their jobs done.

DataCentral is the users’ portal to the Andes data lake. The Andes Unified API is the gateway for Amazon builders to the Andes data lake. The BDT User Experience (BUE) organization works to ensure that all ways of working with Andes feel like a unified data application, across UIs, APIs, CDK and CLIs. The BUE organization ensures that DataCentral’s UI enables core user journeys while reducing the cognitive load on users by considering navigation, URLs, breadcrumbs, headers/footers, latency, consistency of design language, and definition and utilization of UI patterns. The BUE organization also provides the Andes Unified API that exposes core Andes concepts using API best practices to minimize cognitive load on Amazon’s builders creating data-centric applications using Andes. BUE organization owns and maintains core foundational technologies like search, standard component libraries, and user communication services.

BDT Principal Product Managers - Tech (PMT) provide the three-year product vision and strategy for their ~50 person organizations, while also providing clear, iterative roadmaps to get there. They deliver results in collaboration with Engineering teams and Principal Engineers to create clean architectures that support coherent and intuitive user experiences. As a PMT within the BUE organization, you are responsible for ensuring that all ways of working with Andes feel like a single product, despite development being federated to teams spanning the organization. You work to gradually converge BDT’s existing applications into user journey-based UI navigation. You consider navigation, URLs, breadcrumbs, headers/footers, latency, consistent design language, and definition and utilization of patterns to reduce the cognitive load on the users.


Key job responsibilities
You ensure that the Andes APIs coherently back the BDT-provided UI experiences, while also meeting the needs of Amazon builders integrating with them.

You are responsible for developing and evolving the design system for UIs, including patterns and templates, and you iteratively improve it to reduce cognitive load on users.

You help drive BDT’s APIs, CDKs, and CLIs that are operational, expressive, simple, and predictable for builders to improve their productivity and reduce their total cost of implementation and maintenance.

You disambiguate and standardize Andes’ user-facing terminology, and drive users’ adoption of its UIs and APIs. You help define and operationalize the right set of metrics to baseline the current state of Andes utilization and drive improvements.

You own the strategy for DataCentral, work backwards from user needs, and leverage data such as service telemetry, user feedback, and industry trends to author PRFAQs, 3-year strategies, roadmaps, launch announcements, and user documentation. As an owner, you hold yourself and partners accountable for the highest quality user outcomes.

Launching a capability is only the start. Post launch, you are responsible for growing usage, iterating on user feedback, and user education. You partner with engineering, legal, documentation, solution architecture, privacy, finance, and more to drive adoption of the Andes data lake.

As part of a broader team, you collaborate with other product managers to ensure that work in your space works coherently with current and upcoming features being launched by other BDT teams, give feedback on narratives, contribute to strategy (e.g., OP1 planning), set goals, discuss weekly business metrics, and more.

You provide clarity where there is ambiguity.