By working together on behalf of our employees and, in turn, our customers, we are building the future one innovative product, service, and idea at a time. The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day. Are you ready to embrace the challenge?
Trust is the foundation to being Earth’s Most Customer- Centric company and Best Employer. In this role, you have an opportunity to influence both! Selling Partner Services (SPS), which is part of the broader Worldwide Amazon Stores team, focuses on enabling the long-term success of Amazon's selling partners by providing the most trusted shopping and selling experience and by providing powerful solutions for accelerating our selling partners’ business growth.
Based in Seattle, WA, this HR Leader will partner with the VP of Trustworthy Shopping Experience. The vision of this team is to guarantee customers a worry-free shopping experience by earning their trust that the products they buy are safe, authentic, and compliant with regulations and policy, and giving them the confidence that Amazon stands behind every product and will make it right in the rare chance anything goes wrong. In this role, the leader will influence across business, tech, science, and operational teams, building partnerships with leaders, global peers, and the broader SPS People eXperience & Tech (PXT) team. The scope of this role includes support for cross-organization efforts as it relates to global employee experiences and people practices across the organization and additional initiatives across Selling Partner Services.
This role will also have the added benefit of a dedicated peer team of Diversity, Equity and Inclusion specialists, Leadership Development professionals, and Employee Experience Research Scientists, Data Engineers and Program Managers who together with the HR functional leaders enable a strategy towards Earth’s Best Employer.
Key job responsibilities
- This role will be responsible for the development and execution of HR strategies and initiatives, inspiring an indirect team of HRBPs, as well as being a part of the SPS PXT team.
- This role will help senior leaders look around corners with data-driven recommendations that improve team effectiveness, build leader capabilities, and innovate improvements to the employee experience.
- This role will also work closely with other HR, Program, and Science resources and teams to drive key initiatives and projects in areas such as such as global organization health, diversity, and talent management.
A day in the life
Are any two days the same for an HR professional these days?! But there are a few things that you can count on: an inclusive team, a safe space to learn and question, and partnership with leaders who care about people and their experiences, not just numbers and goal targets.
Each day will likely bring a mix of opportunities we know how to approach and others that will require deeper collaboration, inspection, planning and creativity. But we do this as a team and one that wins together- having fun and staying curious along the way.
About the team
The Selling Partner Services People eXperience and Technology (PXT) team is comprised of a variety of roles and functions providing central support to SPS. We consider ourselves key thought partners on the SPS employee experience across the entire lifecycle. We drive improvements through our partnerships across the SPS business and both central and WW Amazon Stores PXT, and aim to be leaders in providing employees the right support and solutions at the right time. We are driven by the mission statement, “People are our business. We build and grow organizational capacity through meaningful attraction, development, engagement, and retention experiences.”
BASIC QUALIFICATIONS
- 10+ years’ work experience in an HR Generalist/Business Partner role including, performance management, change management, and employee experience.
- Bachelor’s degree in related discipline
PREFERRED QUALIFICATIONS
- Experience owning multiple geography or global HR strategies
- Outstanding interpersonal and leadership skills; a role model for the use of the concepts and skills we teach and exceptional commitment to our Leadership Principles
- Able to manage workflow, with minimal oversight, in a fast-paced, frugal environment with multiple and sometimes changing priorities
- Able to work both on a team and independently to deliver results
- Experience dealing with ambiguity and moving quickly to solutions/recommendations
- Strong verbal and written communication skills
- Superior employee relations and influencing skills
- Strong analytical skills. Experience using and presenting data to make decisions
- Experience managing cross-functional projects and initiatives
- Experience working with: Microsoft Office, project management software, SharePoint
- Master’s degree preferred
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $139,200/year in our lowest geographic market up to $230,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.