Head of US2EU NSR, US Global Selling

Are you passionate about entrepreneurship and driving global expansion for thousands of merchants? Do you want to lead a high-impact team that helps North American sellers succeed in Europe, shaping the future of international eCommerce? As Head of US2EU NSR, you will drive New Seller Recruitment strategy, execution, and innovation in a rapidly growing, multi-billion-dollar business that is still in its early stages. This role is responsible for leading a team of 20+ teammates across three locations in the U.S. and Costa Rica, overseeing sales recruitment, strategy and pipeline management to drive global expansion success. The mission is to secure the best seller experience for North American sellers as they launch into their first international marketplace, ensuring their long-term success and growth in worldwide. To achieve this, you will develop and execute strategies that accelerate seller cross launch, optimize sales operations and launch funnel, and enhance automation mechanisms that improve lead generation, prioritization, and conversion efficiency. You will also play a key role in scaling the team and its impact, aiming to double both in size and effectiveness over the next three years. A critical aspect of this position is the ability to deliver results through data-driven decision-making, operational excellence, and a deep understanding of global eCommerce dynamics. Success requires diving deep into complex data, making high-quality judgments with limited information, and balancing short-term execution with long-term strategic thinking. The ability to lead, hire, and develop a new and fast-growing team is crucial, as is earning trust and influencing various stakeholders, including internal partners, sellers, and external service providers. Additionally, this role requires strong program management capabilities, the ability to experiment and scale new initiatives, and a keen eye for building long-term recruitment solutions in collaboration with product and program teams. The ideal candidate will exhibit a high level of ownership, bias for action, and a passion for hiring and developing the best talent. This is an opportunity to be at the forefront of global eCommerce, directly impacting the success of thousands of sellers and unlocking the full potential of North American businesses on the international stage. If you are a strategic leader who thrives in fast-paced, high-growth environments and is excited about shaping the future of global selling, we invite you to be part of our journey.

Key job responsibilities
As a key leader in US Global Selling, you will be responsible for overseeing the entire US2EU New Seller Recruitment (NSR) operation, leading a team of 20 across three locations to drive ambitious growth targets. You will collaborate with leaders and stakeholders worldwide to ensure the success of North American sellers expanding into Europe, focusing on sales excellence including demand generation, lead prioritization, pipeline management and post launch success. Your ability to extract insights from working with a diverse group of sellers including brand owners and resellers and teams will be crucial in refining our program and product roadmap, driving continuous improvements in seller recruitment and cross-border expansion. Beyond short-term execution, you will be expected to think and act as a business owner, leveraging data and insights to develop scalable, long-term solutions in partnership with program and product teams. With global expansion for NA sellers still in its early stages, this role is pivotal in doubling the impact of cross-launch growth and selection within three years. Success in this role extends beyond delivering results—it requires investing in your team’s development while also identifying and proposing the next future scaling initiatives that will propel US Global Selling toward its $10B milestone.

A day in the life
Reporting directly to the Head of ARC Leader, you will lead the NSR team in recruiting sellers and driving sales growth in the EU marketplace. Your day will involve developing and executing sales strategies and operation, hiring and coaching a growing team, and collaborating with worldwide sales, product, and program leaders. You will deep dive into data to identify trends, optimize pipeline management, and build long-term growth initiatives. While travel is optional, you will leverage strong operational mechanisms to drive global success. A results-driven mindset, leadership in developing top talent, and a data-backed approach to decision-making are essential to scaling US seller success worldwide.

About the team
Join the US Global Selling Center, where we own the full business lifecycle of North American sellers expanding into 19 global marketplaces. Our mission is to make worldwide selections as accessible and affordable as those on Amazon.com. While NA sellers excel in the US, their global expansion journey is just beginning. We're dedicated to simplifying international selling for US sellers, working closely with them and both tech and none-tech partners in supply chain, compliance, logistics, and local teams, etc. Our mission is turning this Day One ambitions into global success stories.