The Customer Experience and Business Trends (CXBT) organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. You will support multiple Directors on our team, working from Seattle, Washington.

You will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Primary role responsibilities include managing complex and high volume of requests for multiple Directors' calendars, while supporting other areas of need, such as team events or travel logistics.

Key job responsibilities
• Close collaboration with SVP and VP offices across Amazon
• Managing complex domestic & international travel coordination
• Meeting coordination, and special event management
• Ability to exercise good judgement in a variety of situations
• Tactful and concise written and verbal communication
• Effective administrative, technical, and organizational skills.
• Ability to balance multiple priorities under tight deadlines
• Able to work and remain calm under pressure, juggling multiple deadlines with tact and discretion
• Be comfortable with ambiguity and be able to make autonomous decisions without guidance when appropriate
• Have fun at work and help others do the same!


About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (E.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).

Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills and backgrounds - including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientist, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

BASIC QUALIFICATIONS

- Experience with Microsoft Office products and applications
- 5+ years of senior level leadership support, or 3+ years of Amazon experience
- Experience with executive level calendar management

PREFERRED QUALIFICATIONS

- Experience leading process improvements
- Experience in a fast-paced, high-tech company
- Experience designing processes to maximize efficiency
- Superior attention to detail and ability to meet tight deadlines
- Ability to complete complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Strong organizational, communication, and interpersonal skills
- Demonstrated ability to design and improve processes

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.