Data Scientist, PeopleInsight

The PeopleInsight (PI) org focuses on improving employee experience at Amazon, driving productivity and retention, and resulting in a motivated workforce of over 1.5 million associates and corporate employees. These are the questions we ask — Are we facilitating the right conversations to build an engaged workforce? What trends are we seeing in our employee data and what should managers do about it? How do we solve customer problems in the most efficient way possible? If these challenges sound interesting to you, you want to be a part of building ‘first of their kind’ products, and you are passionate about putting employee experience first, consider the PeopleInsight team. PI helps Amazon drive improvements in employee talent outcomes (e.g., job satisfaction and retention), and strive to be Earth’s Best Employer through scalable technology.

PI is looking for a customer-obsessed Data Scientist for Employee Engagement Services, a suite of internal employee engagement and recognition products supporting Amazonians WW, with a strong track record of delivering results and proven research experience. This role will own and execute strategic cross-functional employee engagement experiments, analysis and research initiatives across Operations and Corporate audiences for high CSAT products. The Data Scientist must love extracting, cleaning and transforming high volume of data into actionable business information and be able to drive actionable insights. The data scientist will partner with Product, UX and Dev teams to own end-to-end business problems and metrics with a direct impact on employee experience. Success in this role will include influencing within your team and mentoring peers. The problems you will consider will be difficult to solve and often require a range of data science methodologies combined with subject matter expertise. You will need to be capable of gathering and using complex data set across domains. You will deliver artifacts on medium size projects, define the methodology, and own the analysis. Your findings will affect important business decisions. Solutions are testable and reproducible. You will create documents and share findings in line with scientific best practices for both technical and nontechnical audiences.


Key job responsibilities
• Implement statistical methods to solve specific business problems utilizing code (Python, R, Scala, etc.).
• Development of user classification models and other predictive models to enable a personalized experience for a user.
• Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters.
• Collaborate with product management, software developers, data engineering, and business leaders to define product requirements, provide analytical support, and communicate feedback; develop, test and deploy a wide range of statistical, econometric, and machine learning models.
• Build customer-facing reporting tools to provide insights and metrics which track model performance and explain variance.
• Communicate verbally and in writing to business customers with various levels of technical knowledge, educating them about our solutions, as well as sharing insights and recommendations.
• Earn the trust of your customers by continuing to constantly obsess over their needs and helping them solve their problems by leveraging technology

About the team
The PeopleInsight team is a collaborative group of Business Intelligence Engineers, Data Scientists, Data Engineers, Research Scientists, Product Managers, Software Development Engineers, Designers and Researchers that studies a workforce numbering in the hundreds of thousands. Our work is dedicated to empowering leaders and enabling action through data and science to improve the workplace experience of associates and ensure Amazon is Earth's Best Employer.