Business Intelligence Engineer, Worldwide Defect Elimination Concessions Analytics

How often have you had an opportunity to be a member of a team that is tasked with resolving customer needs through disruptive and innovative technology? Everyone on the team needs to be entrepreneurial, wear many hats and work in a fast-paced, ambiguous, and highly collaborative environment that’s more startup than big company. If this sounds intriguing, then we’d like to talk to you about a role in the WWDE - Concessions Analytics team. This team is focused on the customer remediation experience, building technology to identify and personalize the concessions experience for customers.

To continue providing the best resolution options for customers, we seek a passionate, results-oriented, Business Intelligence Engineer (BIE). The Business Intelligence Engineer will partner with Software Developers, Data Engineers, , Program & Product Managers to provide insights on customer feedback, create key performance indicators for our products, and assist in feature engineering and pipeline development. The ideal candidate has strong business judgment, organization skills, backbone, experience measuring product performance, and collaborates well with product owners to answer key questions. The operating environment is fast paced and dynamic, however has a strong team spirited and welcoming culture. To thrive, you must be detail oriented, enthusiastic and flexible, in return you will gain experience in one of Amazon's core businesses.

Key job responsibilities
- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc.
- Partner with operations/business teams/economist/machine learning (ML) teams to consult, develop and implement key performance indicators (KPI’s), automated reporting/process solutions and data infrastructure improvements to meet business needs.
- Develop the end-to-end automation of pipelines for applications and ML models
- Apply analytic skill to extract meaningful insights and learnings from large and complicated data sets.
- Serve as liaison with Business and technical teams to achieve project objectives, requiring data gathering, problem solving, modeling, and communication of insights and recommendations.


A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan