The ideal candidate brings a unique blend of sales execution and operational excellence, combining hands-on sales experience with backgrounds in sales operations, program management, and product management. This combination enables them to not only drive revenue through the sales funnel but also systematically improve the underlying workflows and processes that support scalable growth.
Key job responsibilities
As Sales Account Representative, you will own the full sales cycle for inbound opportunities, from initial contact through deal closure. You'll qualify leads, develop compelling proposals, negotiate terms, and close deals while maintaining high customer satisfaction. You will continuously evaluate and enhance our lead handling processes to maximize conversion rates and drive efficiency in our sales motions. A key focus will be analyzing the sales funnel metrics to identify bottlenecks, develop strategies to improve conversion rates at each stage, and partner with product managers to build and execute a roadmap for funnel optimization.
A day in the life
In this dynamic sales role, you'll split your time between three core areas: direct sales development, internal collaboration, and performance optimization. Daily activities include evaluating sales opportunities, conducting discovery calls, and presenting tailored device solutions to prospects. You'll work closely with product managers, engineering teams, and support staff to secure approvals and resolve customer inquiries. The role requires maintaining accurate pipeline data, analyzing conversion metrics, and implementing improvement strategies. Success depends on your ability to match customer needs with appropriate solutions while continuously optimizing sales processes through data-driven insights and cross-functional teamwork.
About the team
The Devices & Service Channel Sales and Distribution team is a dynamic group driving innovative sales strategies beyond traditional retail channels. Our diverse team includes Business Development Managers, Account Representatives, Sales Operations specialists, and Product Managers working collaboratively to identify and capture untapped market opportunities. We focus on establishing unique sales channels that complement Amazon's standard e-commerce and retail presence, reaching new customer segments and driving incremental device sales. Our team's entrepreneurial spirit and strategic approach help expand Amazon's device users through non-traditional sales avenues and partnerships.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent, or 4+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
- Experience in business-to-business selling or equivalent
- Experience positioning and selling innovative solutions to new and existing customers and market segments
- Experience translating customer needs into business requirements
- Experience working with legal, product, and internal business owners to reach mutually beneficial agreements
- Experience with MS Office Suite, CRMs (Salesforce) and other systems
PREFERRED QUALIFICATIONS
- 2+ years of inside sales experience
- Knowledge of procurement and source to pay methods at small and medium businesses
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.