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Sr. Program Manager (PGM):
PGMs at Amazon act as internal consultants, designing and launching process and product improvements for diverse sets of business challenges. PGMs work to find solutions to complex problems within operations, supply chain, demand planning, logistics and innovate on leading edge solutions to manage programs broadly across businesses within Amazon. PGMs are given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions They drive efforts independently and as part of larger project teams, and have a significant impact on the customer experience and the business. PGMs are placed across lines of business at Amazon and work cross functionally. Examples of organizations where PGMs may work include: Amazon Web Services (AWS), Supply Chain, Procurement, Operations, Devices, Prime Video, Global Delivery, Consumer and more.
Key job responsibilities
- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
- Report on objectives, analyze data and drive improvements that are quantified with metrics
- Write high quality documents with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
- Work with program managers and business leaders to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across projects
About the team
- Most roles for this position will be located at Amazon’s company headquarters in Seattle, WA or Arlington, VA. Successful applicants will be expected to relocate to their team location upon starting at Amazon.
- Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team.
- Internship start dates will be between May- June 2025 for a 12-week, consecutive internship.
- For more information, please visit https://amazon.jobs/content/en/career-programs/university/mba
BASIC QUALIFICATIONS
- Are 18 years of age or older
- Currently enrolled in MBA or equivalent master’s level program at the time of application with anticipated graduation dates between December 1, 2025 and September 30, 2026.
- 3+ years of full-time industry work experience, which occurred between graduation from your undergraduate program and prior to starting your MBA or master’s program, OR 3+ years of military work experience prior to starting your MBA or master’s program.
PREFERRED QUALIFICATIONS
- Experience working as a program manager
- Experience in supply chain
- Experience in project management
- Experience with Lean/Six Sigma
- Experience owning and leading significant projects from concept to deployment
- Experience working as a program manager
- Experience in supply chain
- Experience in project management
- Experience with Lean/Six Sigma
- Experience owning and leading significant projects from concept to deployment
- Curiosity to dig several layers deep into metrics, have an innate desire to understand key drivers and whether they are the correct or best metrics to measure/manage a business or process.
- Demonstrated ability to multitask and manage multiple projects - work prioritization, planning and task delegation.
- Ability to have difficult conversations in a way that leaves everyone still working well together.
- Have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities.
- Exceptional interpersonal and communication (both written and verbal) skills.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55.48/hr in our lowest geographic market up to $88.94/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.