Sr. Program Manager, JWO

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

We are optimizing the shopping experience for Amazon’s Customers in the Physical retail space. This role will be a key member of the program team located in Seattle supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must.

A successful candidate will:
• Have the ability to work independently in a broad array of environments.
• Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale.
• Build strong partnerships with operations leaders to understand improvement opportunities.
• Have the ability to work in fast-paced environment.
• Confidence operating in a highly ambiguous and iterative business space.
• High attention to detail including proven ability to manage multiple, competing priorities simultaneously.
• Willingness to challenge and influence senior leaders.
• Able to work in a diverse team


Key job responsibilities
• Bachelor's degree
• 5+ years’ experience in a program management role or experience in managing projects in a large scale, multi-geographical, high growth organization. Ideally in fast-paced production/manufacturing/logistics environment.
• Demonstrated ability to build strong working relationships and work cross-functionally to align and solve shared problems
• Ability to innovate in a start-up Ops environment
• High level of written, verbal and interpersonal skills
• Comfortable and competent to provide metrics inputs to various reporting decks; communicate key performance indicators to stakeholders/sr. leaders


About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

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