WW Specialist Industrial IoT and AI Content and Engagement

Join the Worldwide Specialist Organization (WWSO) Industrial IoT team as a Content and Engagement Specialist!

The Worldwide Specialist Organization (WWSO) is responsible for driving revenue, adoption, and growth for our most strategic workloads. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn Amazon Web Services (AWS) ideas into multi-billion-dollar businesses. WWSO teams include business development specialists and technical solutions architects. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as OneTeam.

This exciting role focuses Industrial IoT and AI Content and Engagement. You will own content and engagement strategy, a major scaling and enablement function for industry-focused customer teams. Content and engagement resources help sellers work backwards from the customer, identify use-case based opportunities, and deliver value by understanding customers’ business and objectives. This role will use data-driven insights to build and continuously simplify the seller experience, connecting sellers with resources they need to close deals. You will apply these strategies to account teams and specialists working with our most strategic customers across the industrial section including manufacturing, energy, pharmaceuticals, mining, power generation and utilities. You will be interacting, communicating, and partnering with other teams within AWS, such as service (product) teams, solutions architecture, sales, marketing, business development, and professional services.

This is a worldwide role that will include interaction with teams in countries outside of the United States, requiring communicating effectively and understanding the different needs of both global customers and sellers.


Key job responsibilities
* Capture repeatable sales motions from content experts as a mechanism to scale through packaged content, prescriptive guidance, and tailored delivery/communications to field teams
* Create content and Bill of Material standards to drive consistency for seller productivity
* Enable seller self-service in preparation for customer discussions across the sales lifecycle
* Create a consistent internal communications strategy across channels and foster field global community engagement
* Use data, including regular seller feedback, to not only drive content strategy but also measure effectiveness of content initiatives
* Evaluate where improvements can be made in content strategy and develop innovative and creative content solutions to drive seller success
* Support the launch of industry solutions through the creation of content, prescriptive guidance, and enablement resources
* Support customer executive engagement programs



About the team
The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.