This a fantastic opportunity for a proven professional to advance their overall business skills. Success will require the proven ability to collaborate effectively with senior leaders in a customer-facing role within a large, matrixed organization, while guiding and mentoring a customer facing team. The right candidate has experience managing c-suite engagements, is compelling and comfortable in a creative brainstorming environment, and has experience in the technology industry. Superior collaboration and communication skills are required along with demonstrated experience working effectively in a fast-paced, high-pressure entrepreneurial environment.
Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in financial services, pharmaceuticals, and technology. Increasingly, these companies are looking at AWS not just as a technology provider, but as a strategic partner that can speed their ability to innovate in the fast and ever-changing digital economy.
Key job responsibilities
• Planning of senior-level executive engagements focused on improving customer engagement. This includes coordination with multiple stakeholder groups and subject matter experts to understand customer needs, and account planning activities.
• Develop customer briefings through market research and customer interviews
• Develop key relationships with the field to ensure EV is aligned with sales strategy to drive the successful EV delivery with internal stakeholders and customers
• Coordinate with other functional units within Amazon to ensure alignment of efforts and sharing of best practices.
• Obsessively improve customer interactions by capturing feedback to iterate program management, processes and artifacts.
• Assist with generation and preparation of regular reports on progress and status for team and sponsors – report impact regularly to internal stakeholders.
• Inspect EV’s business, improve and develop standard operating procedures, and identify gaps and implement solutions to create efficiencies for the team.
• Constantly innovate and improve programs and program management mechanisms, suggesting new ideas and best practices for improving the business and customer engagement and sharing artifacts within the AWS Knowledge Management system.
• Excellent interpersonal and collaboration skills; able to articulate customer and stakeholder recommendations, balance tradeoffs, drive consensus, and gain support by utilizing excellent written, oral, and interpersonal communication.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- 7+ years experience in strategy and/or consulting preferably in a corporate setting.
- 3+ years experience with designing and structuring senior level business engagements that support strategic outcomes for clients and internal teams.
PREFERRED QUALIFICATIONS
- Deep expertise in workshop facilitation, design thinking principles and knowledge of best practices
- Excellent interpersonal and collaboration skills; able to articulate customer and stakeholder recommendations, balance tradeoffs, drive consensus, and gain support by utilizing excellent written, oral, and interpersonal communication.
- Experience fostering collaboration and driving consensus at the c-suite level
- Ability to develop productive relationships across peer organizations that foster collaboration and best practice sharing.
- Written and verbal communication skills, with a track record of presenting to senior management
- Motivated self-starter, proactive and action-oriented with effective problem solving skills
- Able to operate successfully in a lean, dynamic, fast-paced organization and to turn ideas into concrete action plans
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.