The Worldwide Field Enablement (WWFE) team is seeking an Enablement Specialist to help provide an exceptional unified onboarding experience for all AWS Sales roles. Onboarding is strategic to AWS because the new hire experience sets the tone and often determines employee satisfaction and productivity throughout their career at AWS. A successful candidate has experience working in teams with strong strategic and operational capabilities.

This role will play an integral part in driving success in an environment of fast paced change. The successful candidate will combine a solid fluency of Bias for Action and Deliver Results in a global setting. This position will work with a broad set of stakeholders supporting the extended AWS sales organization, including Industry Sales, Marketing, Professional Services, Public Sector, AWS Global Sales (AGS), and the Partner (APO) team. The ideal candidate has strong communication skills, ability to work cross-functionally, and translate business needs into impactful business outcomes. They have prior experience with Sales Enablement, working in a program team, and deep understanding of how the field operates. This is a hands-on position, with the ideal candidate willing to "roll up the sleeves" and get things done.


Key job responsibilities
• Design and deliver an exceptional, streamlined onboarding program that consistently prepares new hires for success
• Partner cross-functionally with field productivity teams, learning & development, HR, and other stakeholders to understand onboarding requirements and translate them into an engaging learning experience
• Develop and maintain onboarding curriculum, including training content, job aids, and other resources to enable new hires
• Measure onboarding effectiveness through data analysis and feedback, and continuously optimize the program based on insights
• Serve as the subject matter expert on all things related to onboarding, providing guidance and support to new hires as well as hiring managers
• Document onboarding processes and standardize them globally to ensure consistency and scalability
• Leverage strong written and verbal communication skills to engage with leadership and report on program impact


A day in the life
About AWS
Diverse Experiences
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AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

About the team
The Global Enablement Programs leader is responsible for working backwards from the field needs to define the enablement strategy within a highly matrixed organization. They ensure relevance and adoption of our global roster of programs, continue to evolve and develop state-of-the-art enablement programs, and scale new programs, all whilst hiring and developing the best builders and leaders within the organization.

BASIC QUALIFICATIONS

- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.