Product Manager - Technical II, Amazon Field Experiences - AFX Pipeline Mgmt, Customer 360, & Private Pricing

Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This team is diverse, it builds and supports products, applications for AWS sellers, manages large scale infrastructure of 1P and 3P platforms. The AFX (AWS Field Experience) team with in SMGS, is looking for a passionate, innovative, committed Product Manager - Technical.

Key job responsibilities
In this role, you will:
• Engage with AWS Global Sales to understand the pain points and needs in our sales function, define customer personas and journeys, identify critical use cases and opportunities, and brainstorm related product ideas
• Author well-researched and detailed working backwards documents to review product ideas with senior executives, define product vision, strategy and roadmap, and articulate clear product requirements and UX. Explore ways to leverage GenAI in every aspect of the product(s).
• Define product goals and success metrics, manage prioritization, and evaluate trade-offs.
• Be the voice of the customer. Work directly with engineering, data, science and many other cross-functional teams to execute on the roadmap, and manage through obstacles/blockers to achieve the objectives.
• Own business reporting for senior management review on a weekly, monthly and quarterly basis. Work with data team(s), where necessary.
• Leverage strong written and verbal communication skills, and data analytical capabilities to drive business decisions and measure success.


A day in the life
We have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their product vision and execution of ideas. You will be joining a team that is diverse and experienced in all aspects of sales tooling development and are willing to collaborate with and mentor new members. We are looking for someone that is a self-starter, someone that approaches complex business questions with data and curiosity, and a person that dives below the surface to identify the root cause and "so what" rather than just superficial trends.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.