AWS Partner Core PSA Enablement Lead, AWS Partner Core Enablement Shared Services

This role is responsible for ensuring the technical roles in the AWS Partner field organization are well-equipped with the content, training, knowledge of available resources, and core curriculum necessary to effectively support the business priorities. Additionally, this role will work closely with our AWS Partner Training & Certification team to deliver on a scalable strategy with governance for technical enablement for our AWS Partners. The successful candidate will combine a solid understanding of technology and business dynamics with the ability to synthesize field requirements and corporate resources into a comprehensive enablement motion. This individual will work closely across cross functional organizations (ex: AWS World Wide Field Technical Enablement and AWS Partner Geo teams) to assess the current state of Partner SA readiness and drive and deliver on the strategy needed across employee and manager roles. This individual will track key performance indicators to help support the future state of each development workstream and ensure success. You’ll have an opportunity to leverage your enthusiasm for technology to build tools and mechanisms to deliver scalable solutions, all while establishing positive stakeholder and partner relationships to deliver key outcomes for the business.

To be successful in this role you must have:

• A demonstrated ability to synthesize complex concepts, formulate a clear point of view, and write concise and compelling narratives.
• Experience in influencing senior executives through data driven analysis and decision making.
• Verbal and written communication skills.
• Experience working effectively in a dynamic environment with changing priorities.
• An agile, flexible work ethic with a “can-do” approach to managing ambiguity and a highly iterative creative process.

Key job responsibilities
• Create, develop, manage, and lead the successful execution of cross-functional enablement programs supporting Partner Solution Architects.
• Experience working effectively in a matrix environment, managing multiple stakeholders (technical, sales, business development) bringing together a cross functional team to deliver results.
• Perform detailed needs assessments in coordination with Field PSA leadership etc. Translate business needs into training offerings and programs.
• Participate in the development of training content working with cross-organizational teams to identify and develop core technical enablement/curriculum targeted at technical roles in the field.
• Plan and participate in Train-the-trainer activities, including but not limited to: onboarding and continuous learning needs for the PSA teams.
• Manage the global PSA enablement efforts across the internal/external partner enablement calendar.
• Develop and maintain an effective governance process focused on providing timely and targeted content and continuously improving the PSA knowledge transfer and learning needs.
• Design and implement metrics to measure impact.
• Review and manage the existing content library to determine opportunities to improve the learning experience.


About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.