A successful production engineer candidate will serve as onsite and offsite production support, being able to design, program and operate live events ranging from ballroom style meetings to concerts and special events. A successful candidate will have a diverse background as a live production engineer demonstrating deep systems knowledge, strong organizational and interpersonal skills, and the ability to keep calm, focused and confident in a production environment. A successful candidate will have an impeccable focus and drive to constantly improve the customer experience.
Successful team members will have a diverse background as a live production engineer, strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and be energetically driven to meet the needs of our customers and team.
Key job responsibilities
• Operating, monitoring, and adjusting audio and video equipment to ensure consistent quality.
• Installing audio and video equipment in hotels, conference rooms, and convention centers.
• The ability to flex between audio, video, and lighting roles as needed.
• Designing, programming, and operating live events with autonomy, taking the customers’ ideas and delivering an outstanding product.
• Promptly, thoroughly, professionally communicating with team, customers, and business partners.
• Reporting any problems that arise with complex equipment and make routine repairs.
• Proactively engaging with production team to pursue process improvements.
• Understanding and drafting signal flow diagrams, retaining data/records of and equipment used.
• Contributing as a subject matter expert in the field of event/entertainment.
• Searching out opportunities to help others improve skill-sets and knowledge base.
• Ensuring industry best practices are followed with a safety first mindset.
• Traveling (50-65%), as necessary, to support global events.
Pre-event:
• Organize allocated equipment based on event needs.
• Assist in the transportation to event space whether onsite or offsite.
• Handle equipment changes in a timely and professional manner.
• Test equipment use cases ahead of event.
• Communicate with organizer to determine technical needs.
Event execution:
• A1, V1, L1 technical services for assigned events.
• Ability to flex to secondary support roles as needed
• Optimizing systems for the best quality attainable.
• Dynamically flex to customer needs and changes.
Post-event:
• Assist with strike of event space(s), ensuring correct equipment handling and storage.
• Participate in post-event feedback discussions/surveys.
A day in the life
A Production Engineer's role is to operate production equipment during live events that are hosted by our internal Amazon customers experienced by internal or external attendees. The Production Engineer will work alongside Producers, peers and customers to deliver high quality event experiences in on and/or offsite locations. This work will encompass all stages of the event process including production planning, set, execution and strike. Production Engineers will travel regionally to provide operational support for events taking place outside of Amazon's campus as needed.
BASIC QUALIFICATIONS
- 3+ experience in event production • Positive, team-minded and ‘can do’ attitude, willing to jump in anywhere. • Strong understanding of live event processes. • Background in event AV, especially in audio and control systems. • Familiarity with Yamaha audio consoles. • Familiarity with truss builds and staging systems. • Focused, organized and effective in stressful environments. • Knowledge of MS Office suite. • Adaptive and flexible. • Resourceful and quick to take initiative. • Prioritization while multi-tasking under pressure and within short time constraints. • Capable of staying on task when alone, but also interface well with customers and team members. • Strong written and verbal communication skills. • Ability to occasionally adjust work schedule to business needs. • Must be able to lift 50 lbs. and move quickly between locations.
PREFERRED QUALIFICATIONS
- 2 – 4 year degree in A/V, technical theatre or related field, or equivalent experience. • Deep understanding of Clear-Com commination systems. • Understanding of AV-over-IP solutions, such as Dante • Experience with video conferencing and livestreaming equipment. • Knowledge of using Twitch, Facebook, and other platforms as a live streaming service. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46,000/year in our lowest geographic market up to $103,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.