Key job responsibilities
You possess an established Technical Product Management track record with a well-rounded technical background in current web technologies. You launched mission-critical systems. You have strong interpersonal skills to manage large-scale and cross-functional technical product design and development roadmaps that deliver results.
As a Senior Technical Program Manager, you will be responsible for driving and delivering multiple complex projects simultaneously within our product management and development teams. You will provide project leadership, anticipate bottlenecks, mitigate project risks, quantify the impact of tradeoffs, and balance business needs against technical constraints. You will work closely with stakeholders across various teams to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps. You will build mechanisms to accelerate the deliveries of development teams and deliver value to customers.
We need an individual that can define complex and fast-paced program spaces into simple and compelling plans that inspire successful execution. In this role, you will be at the forefront of enhancing productivity for Amazonians through well-scaled, highly available, and integrated solutions, and you will be surrounded by smart people who are passionate to set the world class customer experience and engineering excellence standard.
A day in the life
* Dive deep to understand customer needs and collaborate with product, design, and engineering teams to prioritize product deliveries
* Engage with partner teams to work backwards from customers and deliver technical requirements and narratives documents that drive alignment and decision making
* Contribute to evaluating system technical design, gap analysis and development prioritization across multiple product and development teams
* Establish mechanisms to accelerate Product and Development deliveries.
* Manage cradle-to-grave product lifecycles
* Implement the go-to-market plan and execution ensuring that internal teams have what they need to be successful
About the team
The IT Product and Development team builds a suite of technology experiences to help corporate Amazonians self-serve and engage with IT support. We build automations to empower IT Support Engineers to solve customers' IT issues. Our team is continually striving to innovate and improve product management and development standards to deliver robust and cutting edge technology.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.