Sr. Technical Program Manager - DC Security, DC Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Within Data Center Engineering, the Security Solutions team is the newest generations of Security technologies from concept to production readiness in our data centers. Our engineers solve challenging technology problems and take big bets on new concepts enabling AWS services to continue to revolutionize the industry. This role provides the opportunity to engage with and lead the Technical Program Management aspect for these advanced cloud infrastructure solutions and the exceptional people that develop them. During a new device deployment, the Sr. Technical Program Manager understands the end customer’s needs to ensure successful product deployment from production to launch, to make Data Center operations more efficient, safe, and secure.

Key job responsibilities
• Build strategic plans for new Security Solutions and methods to reach maturity for global deployment.
• Plan for global and regional nuances, test and validate, create deployment schedules, and similar production readiness actions
• Lead the development, deployment, and sustainment of Security Systems for our next generation data center in a highly cross-functional environment, which includes internal customers, hardware, and software development teams.
• Provide program management leadership in the application of new technologies and/or retro-fit type work to enable large scale hardware deployments in a continuous effort to deliver a world-class customer experience.
• Drive teams across multiple organizations to deliver complex cross-functional programs with high impact to the organization.

A day in the life
Our TPMs work closely with key partners to innovate, create, manage, and deliver holistic programs, and ensure products are fully production ready at launch. “Production ready at launch” addresses requirements for a product to be viable for global deployment: approved financials, technical specifications and designs, supplier sourcing and qualification, testing, operations training, and similar requirements. We build and execute the plan that addresses requirements in these areas, resulting in a product or solution that is production ready for global deployment.

About the team
The Security Solutions team provides engineering expertise and design support for security products in data centers globally. We own and support security products throughout their lifecycle. Our scope also includes emergent global scale remediation strategic efforts that impact Data Center capacity or availability and introducing and driving business improvement initiatives increasing visibility and enabling data driven decision making. The team ranges from hardware development to software / system development across the US, Europe and Asia Pacific.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Hybrid Work
We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices.