Renton

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.Amazon is seeking motivated and hardworking individuals to fill a Data Center Materials Specialist (DCMS), Inventory Project Manager position at our IT Warehouse in Seattle. This IT Warehouse supports employees and IT Offices throughout the Seattle area and across the U.S., providing either direct asset replenishment or procedural support.You’ll join a diverse team of associates, supply chain specialists, program managers, operations managers, and other vital roles. You’ll collaborate with people across IT Services to help us deliver the highest standards for IT Logistics, ensuring that our customers have the equipment they need to perform their jobs. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.A Project Manager drives projects and programs forward from inception to implementation, and supports ongoing programs as needed. They are ultimately responsible for project oversight and coordination across teams both internal and external. This individual will be expected to learn and fundamentally understand the various teams and functions within the organization, and especially the systems used by and developed for our team. The individual will be expected to identify areas for improvement as well as act on data provided from individuals and teams. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will cross functions within operations, tech, safety, and more. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.About the teamOur team approaches work as seeing no job as too small and no challenge too large, and expect candidates to understand that rapidly changing environments require flexibility and forethought.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as much as possible. While this is first and foremost an in-person role, we understand that life happens and family comes first. When we feel supported both in the workplace and at home, there’s nothing we can’t achieve.*Inclusive Team Culture*At Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 5+ years experience managing projects or programs in IT, Operations, or Logistics environments - Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree or equivalent experience ...

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.Amazon is seeking motivated and hardworking individuals to fill an Inventory Associate position at our IT Warehouse in Seattle. This IT Warehouse supports IT Offices throughout the Seattle area and across the U.S., providing either direct asset replenishment or procedural support. The successful Inventory Associate will be responsible for providing assistance to the operations team by maintaining IT inventory, supporting receive, induct, pick, pack and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.Our team approaches work as seeing no job as too small and no challenge as too big! Key job responsibilities- Receiving and storage of IT assets and peripherals- Picking IT assets in preparation for configuration and deployment- Re-stocking of IT inventory locations, vending and stores- Removal of IT assets from campus locations as required- Preparation of IT assets for transportation in line with IT and InfoSec polices- Safe handling and destruction of IT media in accordance with InfoSec policy- Appropriate management of returned IT assets in accordance with compute reuse processes, reverse logistics processes, or disposal processes- Preparation of all new hire equipment and supporting campus IT staff at new hire orientation- Assist other teams in the tear down and removal of IT assets from staff who have left the organization, transporting these assets in accordance with InfoSec policyBASIC QUALIFICATIONS- High school or equivalent diploma- Experience with Microsoft Office products and applications- Work 40 hours/week, and overtime as required- Are 18 years of age or older ...

Amazon is seeking motivated and hardworking individuals to fill an IT Support Associate II position at our IT Warehouse in Seattle. This IT Warehouse supports IT Offices throughout the Seattle area and across the U.S., providing either asset replenishment or procedural support. The successful IT Support Associate II will be responsible for utilizing his/her skills to prepare hardware and provide assistance to the operations team in resolving technical problems within the Warehouse that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Warehouse and serves as a resource to Junior Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. Our organization approaches work as seeing no job as too small and no challenge as too big! The successful IT Support Associate II will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and demonstrate the ability to maintain high levels of productivity while maintaining quality support. - Work within a team, coordinating activities and supporting multiple concurrent goals - Diagnose and troubleshoot computer and network problems including analyzing the problem, identifying the appropriate resources, testing proposed fixes and following up to ensure the problem has been resolved. - Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. - Follow all standard operating procedures (SOP) through the effective use of knowledge management. - Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users. - Assist with activities to triage and escalate any system or network outage to reduce downtime. - Preparation, allocation, and maintenance of IT equipment throughout the Warehouse for both internal use and shipment to customers. This includes imaging and setup of devices, troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. ITSAs are also responsible for small projects within the Warehouse as well as team members for larger scale projects directed by more senior technicians. An IT Support Associate II is also expected to take initiatives in learning new technologies and pursue career development opportunities as presented in an effort to progress to higher level positions within the IT network. This position reports directly to the IT manager for the Warehouse. Physical Requirements: - Adherence to shift schedules and timeliness are key requirements - Willingness to work flexible shifts and scheduling, weekends, and holidays BASIC QUALIFICATIONS- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience- High school or equivalent- Experience troubleshooting integrated and interdependent computer systems- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals ...

At Amazon, we strive to be Earth’s most customer-centric company, where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.Amazon's IT Services organization supports all Amazonians at corporate offices, ensuring they have the technology and resources needed to innovate and excel. The IT Logistics and Imaging Team (ITS-LIT) is a critical part of this mission, operating in a warehouse environment to image, deploy, and manage the lifecycle of all end-user IT equipment for individuals and offices across the United States.We are seeking a skilled and proactive IT Support Engineer to join our team and focus on project-based initiatives that enhance our operational efficiency and service delivery. This role offers an exciting opportunity to leverage your technical expertise and problem-solving skills to make a significant impact on Amazon's corporate IT Logistics.You’ll join a diverse team of IT Support associates and engineers, supply chain specialists, program managers, operations managers, and other vital roles. You’ll collaborate with people across IT Services to help us deliver the highest standards for IT Logistics, ensuring that our customers have the equipment they need to perform their jobs. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities• Lead and execute complex IT projects related to imaging, deployment, and lifecycle management of end-user equipment• Develop and implement technical solutions to improve operational efficiency and service quality• Collaborate with cross-functional teams to identify, troubleshoot, and resolve complex IT issues• Provide escalation support for challenging technical problems and mentor junior team members• Contribute to the design and implementation of new IT processes and systems• Conduct technical assessments and provide recommendations for hardware and software upgrades• Create and maintain technical documentation, including standard operating procedures and knowledge base articles• Participate in on-call rotations to support critical IT infrastructure and services• Stay current with emerging technologies and industry best practices, proposing innovative solutions to enhance IT operationsAbout the teamAmazon's IT Services organization supports all Amazonians at corporate offices, ensuring they have the technology and resources needed to innovate and excel. The IT Logistics and Imaging Team (ITS-LIT) is a critical part of this mission, operating in a warehouse environment to image, deploy, and manage the lifecycle of all end-user IT equipment for individuals and offices across the United States.BASIC QUALIFICATIONS- 4+ years of technical support experience- Bachelor's degree in IT, computer science or equivalent- 4+ years of IT systems or relevant commercial production environment experience- Experience leading small to medium-sized IT projects- Excellent problem-solving skills and ability to work independently on complex issues ...

Amazon is seeking motivated and hardworking individuals to fill an Inventory Coordinator position at our IT Warehouse in Seattle. This IT Warehouse supports IT Offices throughout the Seattle area and across the U.S., providing either direct asset replenishment or logistics support. The successful Inventory Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, supporting receive, induct, pick, pack, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.Our team approaches work as seeing no job as too small and no challenge as too big! Key job responsibilities· Receiving and storage of IT assets and peripherals· Picking IT assets in preparation for configuration and deployment· Re-stocking of IT inventory locations, vending and stores· Removal of IT assets from campus locations as required· Preparation of IT assets for transportation in line with IT and InfoSec polices· Safe handling and destruction of IT media in accordance with InfoSec policy· Appropriate management of returned IT assets in accordance with compute reuse processes, reverse logistics processes, or disposal processes· Preparation of all new hire equipment and supporting campus IT staff at new hire orientation· Assist other teams in the tear down and removal of IT assets from staff who have left the organization, transporting these assets in accordance with InfoSec policyBASIC QUALIFICATIONS•A high school diploma or equivalent• 2+ years of work experience or a current blue badge Amazon employee• 1+ year of experience working with computers and Microsoft Office (Outlook, Word, Excel) ...

Amazon is seeking motivated and hardworking individuals to fill an IT Support Associate II position at our IT Warehouse in Seattle. This IT Warehouse supports IT Offices throughout the Seattle area and across the U.S., providing either asset replenishment or procedural support. The successful IT Support Associate II will be responsible for utilizing his/her skills to prepare hardware and provide assistance to the operations team in resolving technical problems within the Warehouse that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Warehouse and serves as a resource to Junior Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. Our organization approaches work as seeing no job as too small and no challenge as too big! The successful IT Support Associate II will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and demonstrate the ability to maintain high levels of productivity while maintaining quality support. - Work within a team, coordinating activities and supporting multiple concurrent goals - Diagnose and troubleshoot computer and network problems including analyzing the problem, identifying the appropriate resources, testing proposed fixes and following up to ensure the problem has been resolved. - Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. - Follow all standard operating procedures (SOP) through the effective use of knowledge management. - Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users. - Assist with activities to triage and escalate any system or network outage to reduce downtime. - Preparation, allocation, and maintenance of IT equipment throughout the Warehouse for both internal use and shipment to customers. This includes imaging and setup of devices, troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. ITSAs are also responsible for small projects within the Warehouse as well as team members for larger scale projects directed by more senior technicians. An IT Support Associate II is also expected to take initiatives in learning new technologies and pursue career development opportunities as presented in an effort to progress to higher level positions within the IT network. This position reports directly to the IT manager for the Warehouse. Physical Requirements: - Adherence to shift schedules and timeliness are key requirements - Willingness to work flexible shifts and scheduling, weekends, and holidays BASIC QUALIFICATIONS- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience- High school or equivalent- Experience troubleshooting integrated and interdependent computer systems- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals ...